Usage & Consumption Smart Overview (CSS01US07)

Total test cases - 30

Total Acceptance criteria- 22

Total Coverage -100%

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Test Scenario Analysis

A. FUNCTIONAL TEST SCENARIOS

• Core Functionality: 6 major feature areas (Real-time Dashboard, Threshold Management, Usage Trends, Bill Comparison, Cost Analysis, Conservation Tips)

• Business Rules: 8 weighted critical rules (Threshold Calculation: 10/10, Period Change Formula: 10/10, 12-Bill Limit: 9/10, Average Calculation: 8/10, Tips Filtering: 8/10, Auto-scaling: 7/10, Trend Logic: 6/10)

• User Journeys: 3 complete end-to-end workflows (Consumption Monitoring, Bill Analysis, Conservation Optimization)

• Integration Points: 5 external system integrations (CIS, Billing System, Meter Data, Authentication, Notifications)

• Data Flow: 4 critical data flow scenarios (Consumption Aggregation, Bill Processing, Threshold Management, Tips Delivery)

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B. NON-FUNCTIONAL TEST SCENARIOS

• Performance: Response times <3s, load handling (100+ concurrent users), API responses <500ms

• Security: B2B utility focus (data encryption, role-based access, audit trails, session management)

• Compatibility: Cross-browser (Chrome, Firefox, Safari, Edge), cross-device (Desktop, Tablet, Mobile)

• Usability: UX flow, accessibility (WCAG), error handling, mobile responsiveness

• Reliability: System stability, error recovery, data integrity, 99.9% uptime

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C. EDGE CASE & ERROR SCENARIOS

• Boundary Conditions: Consumption values (0-999,999), bill amounts (₹0.01-₹999,999.99), date ranges (12-month limit)

• Invalid Inputs: Malformed data, negative values, future dates, invalid thresholds, unauthorized account access

• System Failures: Network timeouts, CIS unavailability, meter data gaps, authentication failures

• Data Inconsistencies: Missing bills, corrupted consumption data, duplicate records, threshold conflicts

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Test Case 1: Real-time Consumption Data Display

Test Case ID: CSS01US07_TC_001
Title: Verify real-time consumption data display for all active utility services
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Manual

Enhanced Tags

Tags: Happy-Path, Consumer, Database, CrossModule, MOD-CX-Web, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Point, Happy path

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 15%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Module-Coverage
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC-1
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_002, CSS01US07_TC_003

Test Environment

Environment: Dev
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: CIS Database, Meter Data Service, Authentication Service
Performance_Baseline: < 2 seconds
Data_Requirements: Active utility accounts with current consumption data

Prerequisites

Setup_Requirements: User logged in with valid residential account
User_Roles_Permissions: Residential Customer role
Test_Data:

• Account ID: RES001234
• Electricity: 420 kWh current consumption
• Water: 19,000 L current consumption
• Gas: 35 therms current consumption Prior_Test_Cases: User authentication must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Usage & Consumption dashboard	Dashboard loads successfully	Account RES001234
2	Verify Consumption Thresholds section displays	Section visible with utility services
3	Check Electricity consumption display	Shows "Current: 420" with kWh unit	420 kWh
4	Check Water consumption display	Shows "Current: 19,000" with L unit	19,000 L
5	Check Gas consumption display	Shows "Current: 35" with therms unit	35 therms
6	Verify all three utilities display simultaneously	All services visible in one view

Verification Points

Primary_Verification: All active utility services (electricity, water, gas) display current consumption data
Secondary_Verifications: Correct units displayed, proper formatting, real-time updates
Negative_Verification: No inactive utility services should be displayed

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Test Case 2: Threshold Configuration with Immediate Effect

Test Case ID: CSS01US07_TC_002
Title: Verify threshold configuration with immediate effect upon saving
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags

Tags: Happy-Path, Consumer, Database, MOD-CX-Web, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Point

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: High
Expected_Execution_Time: 5 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 20%
Integration_Points: CxServices, API, Database
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Quality-Dashboard, Feature-Coverage
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC-2
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_001, CSS01US07_TC_003

Test Environment

Environment: Dev
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: CIS Database, Configuration Service, Real-time Data Service
Performance_Baseline: < 1 second for threshold save
Data_Requirements: Existing threshold configuration data

Prerequisites

Setup_Requirements: User logged in with threshold configuration permissions
User_Roles_Permissions: Residential Customer role with threshold management
Test_Data:

• Current thresholds: Electricity 400 kWh, Water 20,000 L, Gas 50 therms
• New thresholds: Electricity 450 kWh, Water 18,000 L, Gas 40 therms Prior_Test_Cases: CSS01US07_TC_001 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Click "Configure" button in Consumption Thresholds section	Threshold configuration modal opens
2	Modify Electricity threshold	Input field shows new value	450 kWh
3	Modify Water threshold	Input field shows new value	18,000 L
4	Modify Gas threshold	Input field shows new value	40 therms
5	Click Save button	Configuration saves successfully
6	Verify immediate effect on dashboard	New thresholds reflected immediately		No page refresh required
7	Check percentage calculations update	Percentages recalculated with new thresholds

Verification Points

Primary_Verification: Threshold modifications take effect immediately upon saving
Secondary_Verifications: Percentage calculations update, visual indicators adjust
Negative_Verification: Old threshold values should not persist after save

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Test Case 3: Color-coded Visual Indicators for Threshold Status

Test Case ID: CSS01US07_TC_003
Title: Verify color-coded visual indicators based on consumption threshold status
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: UI
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags

Tags: Happy-Path, Consumer, MOD-CX-Web, P1-Critical, Phase-Regression, Type-UI, Platform-Web, Report-QA, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Happy path

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 4 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: High

Coverage Tracking

Feature_Coverage: 10%
Integration_Points: CxServices, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: QA
Report_Categories: Quality-Dashboard, UI-Coverage
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: AC-3
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_001, CSS01US07_TC_002

Test Environment

Environment: Dev
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: CSS Styling Service, Threshold Calculation Service
Performance_Baseline: < 500ms for visual updates
Data_Requirements: Test data with different threshold scenarios

Prerequisites

Setup_Requirements: Dashboard loaded with consumption data
User_Roles_Permissions: Residential Customer role
Test_Data:

• Electricity: 420 kWh current, 400 kWh limit (105% - Red)
• Water: 19,000 L current, 20,000 L limit (95% - Yellow)
• Gas: 35 therms current, 50 therms limit (70% - Green) Prior_Test_Cases: CSS01US07_TC_001 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to dashboard with sample data	Dashboard loads with consumption data
2	Check Electricity threshold indicator	Shows red color indicator	105% usage	Over limit
3	Verify Electricity percentage display	Shows "105%" in red badge	105%
4	Check Water threshold indicator	Shows yellow color indicator	95% usage	Warning level
5	Verify Water percentage display	Shows "95%" in yellow badge	95%
6	Check Gas threshold indicator	Shows green color indicator	70% usage	Normal level
7	Verify Gas percentage display	Shows "70%" in blue badge	70%

Verification Points

Primary_Verification: Color-coded indicators match consumption threshold status
Secondary_Verifications: Percentage values display correctly, colors follow design system
Negative_Verification: No incorrect color assignments should occur

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Test Case 4: Usage Trends Graph for Exactly 6 Months

Test Case ID: CSS01US07_TC_004
Title: Verify usage trends graph displays consumption data for exactly 6 months
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags

Tags: Happy-Path, Consumer, Database, CrossModule, MOD-CX-Web, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Point

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: Yes

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: High

Coverage Tracking

Feature_Coverage: 15%
Integration_Points: CxServices, API, Database
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Feature-Coverage
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC-4
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_005, CSS01US07_TC_006

Test Environment

Environment: Dev
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Historical Data Service, Chart Rendering Service
Performance_Baseline: < 3 seconds for chart load
Data_Requirements: 6 months of historical consumption data

Prerequisites

Setup_Requirements: Historical data available for past 6 months
User_Roles_Permissions: Residential Customer role
Test_Data:

• Jan 2025: 15,000 total consumption
• Feb 2025: 14,500 total consumption
• Mar 2025: 15,200 total consumption
• Apr 2025: 16,500 total consumption
• May 2025: 17,800 total consumption
• Jun 2025: 18,200 total consumption Prior_Test_Cases: CSS01US07_TC_001 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Usage Trends section	Section loads with chart
2	Count months displayed on X-axis	Exactly 6 months shown	Jan-Jun 2025
3	Verify start month	Shows January 2025	Jan 2025
4	Verify end month	Shows June 2025	Jun 2025
5	Check data points on chart	6 data points visible	6 months
6	Verify no additional months	No months before Jan or after Jun

Verification Points

Primary_Verification: Usage trends graph displays exactly 6 months of consumption data
Secondary_Verifications: Correct month labels, proper data visualization
Negative_Verification: No data points outside 6-month range should be shown

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Test Case 5: Utility Service Filter Options in Usage Trends

Test Case ID: CSS01US07_TC_005
Title: Verify filter options for individual utility service selection in usage trends
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags

Tags: Happy-Path, Consumer, MOD-CX-Web, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Happy path

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 4 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 10%
Integration_Points: CxServices, API
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Feature-Coverage, User-Experience
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: AC-5
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_004, CSS01US07_TC_006

Test Environment

Environment: Dev
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Filter Service, Chart Rendering Service
Performance_Baseline: < 1 second for filter application
Data_Requirements: Separate consumption data for each utility service

Prerequisites

Setup_Requirements: Usage trends chart loaded with all utilities
User_Roles_Permissions: Residential Customer role
Test_Data:

• All Utilities selected by default
• Electricity data: 335, 340, 345, 350, 355, 360 kWh
• Water data: 16500, 16000, 16200, 16800, 17200, 17500 L
• Gas data: 42, 40, 38, 41, 43, 45 therms Prior_Test_Cases: CSS01US07_TC_004 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Locate filter dropdown "All Utilities"	Dropdown visible and clickable
2	Click on filter dropdown	Shows options: All Utilities, Electricity, Water, Gas
3	Select "Electricity" filter	Chart updates to show only electricity data	Electricity data only
4	Verify chart displays electricity consumption	Y-axis shows kWh values, single line chart	335-360 kWh range
5	Select "Water" filter	Chart updates to show only water data	Water data only
6	Verify chart displays water consumption	Y-axis shows L values, single line chart	16000-17500 L range
7	Select "Gas" filter	Chart updates to show only gas data	Gas data only
8	Verify chart displays gas consumption	Y-axis shows therms values, single line chart	40-45 therms range
9	Select "All Utilities" filter	Chart returns to combined view	All data

Verification Points

Primary_Verification: Filter options allow individual utility service selection
Secondary_Verifications: Chart updates correctly, appropriate units displayed
Negative_Verification: No data mixing should occur when filter is applied

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Test Case 6: Auto-scaling Graph Y-axis Based on Highest Consumption

Test Case ID: CSS01US07_TC_006
Title: Verify graph Y-axis auto-scales based on highest consumption value among 6 months
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags

Tags: Happy-Path, Consumer, MOD-CX-Web, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-QA, Customer-All, Risk-Low, Business-Medium, Revenue-Impact-Low, Happy path

Business Context

Customer_Segment: All
Revenue_Impact: Low
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Low
Complexity_Level: Medium
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Low

Coverage Tracking

Feature_Coverage: 5%
Integration_Points: CxServices
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: QA
Report_Categories: Quality-Dashboard, UI-Coverage
Trend_Tracking: No
Executive_Visibility: No
Customer_Impact_Level: Low

Requirements Traceability

Related_Requirements: AC-6
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_004, CSS01US07_TC_005

Test Environment

Environment: Dev
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Chart Rendering Service, Mathematical Calculation Service
Performance_Baseline: < 500ms for axis calculation
Data_Requirements: Varied consumption data with clear highest value

Prerequisites

Setup_Requirements: Usage trends chart loaded with consumption data
User_Roles_Permissions: Residential Customer role
Test_Data:

• Monthly consumption values: 15000, 14500, 15200, 16500, 17800, 18200
• Highest value: 18200 (June 2025)
• Expected Y-axis maximum: ~20000 (with padding) Prior_Test_Cases: CSS01US07_TC_004 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Usage Trends chart	Chart loads with consumption data
2	Identify highest data point	June 2025 shows 18200	18200
3	Check Y-axis maximum value	Y-axis max accommodates highest value	~20000	With padding
4	Verify all data points are visible	All 6 months data visible within axis range
5	Apply Electricity filter	Y-axis rescales for electricity data	300-400 kWh range
6	Check new Y-axis maximum	Adjusted for electricity highest value	~450 kWh
7	Apply Water filter	Y-axis rescales for water data	16000-17500 L range
8	Check new Y-axis maximum	Adjusted for water highest value	~18000 L

Verification Points

Primary_Verification: Graph Y-axis auto-scales based on highest consumption value
Secondary_Verifications: Scaling works with filters, appropriate padding applied
Negative_Verification: Y-axis should not have excessive empty space

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Test Case 7: Period Change Calculation Formula

Test Case ID: CSS01US07_TC_007
Title: Verify period change calculation using formula: ((current bill - last bill) / last bill) × 100
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Automated

Enhanced Tags

Tags: Happy-Path, Consumer, Billing, Database, MOD-CX-Web, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Point

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Billing
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 2 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 20%
Integration_Points: CxServices, API, Database
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Calculation-Accuracy
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC-7
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_008, CSS01US07_TC_009

Test Environment

Environment: Dev
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Billing Service, Calculation Engine, Historical Data Service
Performance_Baseline: < 1 second for calculation
Data_Requirements: Current and previous bill amounts

Prerequisites

Setup_Requirements: Comparison tab loaded with bill data
User_Roles_Permissions: Residential Customer role
Test_Data:

• Current Bill (May 2025): ₹445
• Last Bill (Dec 2024): ₹865
• Expected Calculation: ((445 - 865) / 865) × 100 = -48.6% Prior_Test_Cases: Navigation to Comparison tab must work

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Comparison tab	Comparison view loads
2	Locate Period Change section	Section visible with percentage
3	Verify current bill amount	Shows ₹445 (May 2025)	₹445
4	Verify comparison bill amount	Shows vs Dec 2024	₹865
5	Check period change calculation	Shows -48.6%	-48.6%	Formula verified
6	Verify negative percentage display	Green color for decrease	Green
7	Test with different bill amounts	Calculation updates correctly	Various amounts

Verification Points

Primary_Verification: Period change calculated using correct formula
Secondary_Verifications: Percentage displays with proper formatting, color coding
Negative_Verification: No calculation errors for edge cases (zero, negative values)

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Test Case 8: Average Calculation of Last 6 Bills

Test Case ID: CSS01US07_TC_008
Title: Verify average calculation of last 6 bills using formula: (total amount of 6 bills) ÷ 6
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Automated

Enhanced Tags

Tags: Happy-Path, Consumer, Billing, Database, MOD-CX-Web, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Point

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Billing
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 2 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 15%
Integration_Points: CxServices, API, Database
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Calculation-Accuracy
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC-8
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_007, CSS01US07_TC_009

Test Environment

Environment: Dev
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Billing Service, Calculation Engine, Historical Data Service
Performance_Baseline: < 1 second for calculation
Data_Requirements: Last 6 bills data

Prerequisites

Setup_Requirements: Comparison tab loaded with 6 bills data
User_Roles_Permissions: Residential Customer role
Test_Data:

• Last 6 bills: ₹865, ₹823, ₹745, ₹698, ₹521, ₹445
• Total: ₹4,097
• Expected Average: ₹4,097 ÷ 6 = ₹682.83 ≈ ₹673 Prior_Test_Cases: Navigation to Comparison tab must work

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Comparison tab	Comparison view loads
2	Locate Average section	Section visible with amount
3	Verify average calculation	Shows ₹673	₹673	Rounded value
4	Check "Over 6 bills" description	Displays correct description	"Over 6 bills"
5	Verify calculation accuracy	Manual calculation matches display	4097÷6=682.83
6	Test with different bill periods	Average updates for different periods	3, 12 bills

Verification Points

Primary_Verification: Average calculated correctly using (total amount ÷ 6) formula
Secondary_Verifications: Proper rounding, correct period description
Negative_Verification: No calculation errors for varying bill amounts

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Test Case 9: Trend Indicators Based on Period Change

Test Case ID: CSS01US07_TC_009
Title: Verify trend indicators display based on period change percentage
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: UI
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags

Tags: Happy-Path, Consumer, MOD-CX-Web, P2-High, Phase-Regression, Type-UI, Platform-Web, Report-QA, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Happy path

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Low
Expected_Execution_Time: 2 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 10%
Integration_Points: CxServices
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: QA
Report_Categories: Quality-Dashboard, UI-Coverage
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: AC-9
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_007, CSS01US07_TC_008

Test Environment

Environment: Dev
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: UI Component Library, Trend Calculation Service
Performance_Baseline: < 500ms for UI update
Data_Requirements: Test data with positive and negative period changes

Prerequisites

Setup_Requirements: Comparison tab loaded with trend data
User_Roles_Permissions: Residential Customer role
Test_Data:

• Negative period change: -48.6% (decreasing trend)
• Positive period change: +15.3% (increasing trend) Prior_Test_Cases: CSS01US07_TC_007 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Comparison tab	Comparison view loads
2	Locate Trend section	Section visible with trend indicator
3	Check trend for negative period change	Shows "Decreasing"	-48.6%
4	Verify trend description	Shows "Usage trending downward"	Downward trend
5	Verify trend indicator color	Blue indicator for decreasing	Blue
6	Test with positive period change	Shows "Increasing"	+15.3%	Test data
7	Verify increasing trend description	Shows "Usage trending upward"	Upward trend
8	Verify increasing trend color	Red indicator for increasing	Red

Verification Points

Primary_Verification: Trend indicators correctly reflect period change direction
Secondary_Verifications: Appropriate colors and descriptions displayed
Negative_Verification: No incorrect trend assignments should occur

---

Test Case 10: Bill Comparison Period Selection

Test Case ID: CSS01US07_TC_010
Title: Verify bill comparison allows selection for 3, 6, or 12 billing periods
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags

Tags: Happy-Path, Consumer, MOD-CX-Web, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Happy path

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Billing
Compliance_Required: No
SLA_Related: Yes

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: High

Coverage Tracking

Feature_Coverage: 15%
Integration_Points: CxServices, API
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Feature-Coverage, User-Experience
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC-10
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_011, CSS01US07_TC_012

Test Environment

Environment: Dev
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Billing Service, Filter Service, Historical Data Service
Performance_Baseline: < 2 seconds for data refresh
Data_Requirements: At least 12 bills of historical data

Prerequisites

Setup_Requirements: Comparison tab loaded with historical bill data
User_Roles_Permissions: Residential Customer role
Test_Data:

• 12 bills available: Jun 2024 to May 2025
• Default selection: "Last 6 Bills" Prior_Test_Cases: Navigation to Comparison tab must work

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Comparison tab	Comparison view loads
2	Locate Period dropdown	Shows "Last 6 Bills" as default	Last 6 Bills
3	Click Period dropdown	Shows options: Last 3 Bills, Last 6 Bills, Last 12 Bills
4	Select "Last 3 Bills"	Data updates to show 3 bills	3 bills
5	Verify chart updates	Chart shows 3 data points	3 points
6	Select "Last 6 Bills"	Data updates to show 6 bills	6 bills	Default
7	Verify chart updates	Chart shows 6 data points	6 points
8	Select "Last 12 Bills"	Data updates to show 12 bills	12 bills
9	Verify chart updates	Chart shows 12 data points	12 points

Verification Points

Primary_Verification: Period selection works for 3, 6, and 12 billing periods
Secondary_Verifications: Chart updates correctly, proper data filtering
Negative_Verification: No invalid period options should be available

---

Test Case 11: Total Comparison Graph for Selected Bills

Test Case ID: CSS01US07_TC_011
Title: Verify total comparison graph displays only selected number of bills data
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags

Tags: Happy-Path, Consumer, MOD-CX-Web, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Point

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Billing
Compliance_Required: No
SLA_Related: Yes

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: High

Coverage Tracking

Feature_Coverage: 15%
Integration_Points: CxServices, API, Database
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Feature-Coverage
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC-11
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_010, CSS01US07_TC_012

Test Environment

Environment: Dev
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Chart Service, Data Filtering Service, Historical Data Service
Performance_Baseline: < 2 seconds for chart rendering
Data_Requirements: Complete historical bill data for comparison

Prerequisites

Setup_Requirements: Total Comparison chart loaded
User_Roles_Permissions: Residential Customer role
Test_Data:

• Last 6 Bills: ₹865, ₹823, ₹745, ₹698, ₹521, ₹445
• Chart should show 6 data points Prior_Test_Cases: CSS01US07_TC_010 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Total Comparison section	Chart loads with default 6 bills
2	Count data points on chart	Shows 6 data points	6 points
3	Verify X-axis labels	Shows 6 month labels	Dec 2024 to May 2025
4	Change period to "Last 3 Bills"	Chart updates to show 3 data points	3 points
5	Verify reduced data points	Only 3 most recent bills shown	3 points
6	Change period to "Last 12 Bills"	Chart updates to show 12 data points	12 points
7	Verify expanded data points	All 12 bills data shown	12 points
8	Verify chart title updates	Title reflects selected period	"last 6 bills"

Verification Points

Primary_Verification: Total comparison graph displays only selected number of bills
Secondary_Verifications: Chart scales appropriately, labels update correctly
Negative_Verification: No extra data points should be displayed

---

Test Case 12: Highest Usage Bill Identification

Test Case ID: CSS01US07_TC_012
Title: Verify highest usage bill period and amount identification based on selected filter
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Automated

Enhanced Tags

Tags: Happy-Path, Consumer, Billing, Database, MOD-CX-Web, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Point

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Billing
Compliance_Required: No
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 2 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: High

Coverage Tracking

Feature_Coverage: 10%
Integration_Points: CxServices, API, Database
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Calculation-Accuracy
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC-12
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_011, CSS01US07_TC_013

Test Environment

Environment: Dev
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Analytics Service, Data Processing Service, Historical Data Service
Performance_Baseline: < 1 second for analysis
Data_Requirements: Historical bill data with varying amounts

Prerequisites

Setup_Requirements: Bill Analysis section loaded
User_Roles_Permissions: Residential Customer role
Test_Data:

• Last 6 Bills: ₹865 (Dec 2024), ₹823, ₹745, ₹698, ₹521, ₹445
• Highest: Dec 2024 (₹865) Prior_Test_Cases: CSS01US07_TC_011 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Bill Analysis section	Section loads with analysis data
2	Locate Highest Usage section	Section visible with period and amount
3	Verify highest usage period	Shows "Dec 2024"	Dec 2024
4	Verify highest usage amount	Shows "₹865"	₹865
5	Change filter to "Last 3 Bills"	Analysis updates for 3 bills	3 bills
6	Verify highest in 3 bills	Shows correct highest from 3 bills	Latest 3 bills
7	Change filter to "Last 12 Bills"	Analysis updates for 12 bills	12 bills
8	Verify highest in 12 bills	Shows correct highest from 12 bills	All 12 bills

Verification Points

Primary_Verification: Highest usage bill correctly identified based on selected filter
Secondary_Verifications: Period and amount display correctly, updates with filter changes
Negative_Verification: No incorrect highest usage identification should occur

---

Test Case 13: Lowest Usage Bill Identification

Test Case ID: CSS01US07_TC_013
Title: Verify lowest usage bill period and amount identification based on selected filter
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Automated

Enhanced Tags

Tags: Happy-Path, Consumer, Billing, Database, MOD-CX-Web, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Point

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Billing
Compliance_Required: No
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 2 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: High

Coverage Tracking

Feature_Coverage: 10%
Integration_Points: CxServices, API, Database
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Calculation-Accuracy
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC-13
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_012, CSS01US07_TC_014

Test Environment

Environment: Dev
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Analytics Service, Data Processing Service, Historical Data Service
Performance_Baseline: < 1 second for analysis
Data_Requirements: Historical bill data with varying amounts

Prerequisites

Setup_Requirements: Bill Analysis section loaded
User_Roles_Permissions: Residential Customer role
Test_Data:

• Last 6 Bills: ₹865, ₹823, ₹745, ₹698, ₹521, ₹445 (May 2025)
• Lowest: May 2025 (₹445) Prior_Test_Cases: CSS01US07_TC_012 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Bill Analysis section	Section loads with analysis data
2	Locate Lowest Usage section	Section visible with period and amount
3	Verify lowest usage period	Shows "May 2025"	May 2025
4	Verify lowest usage amount	Shows "₹445"	₹445
5	Change filter to "Last 3 Bills"	Analysis updates for 3 bills	3 bills
6	Verify lowest in 3 bills	Shows correct lowest from 3 bills	Latest 3 bills
7	Change filter to "Last 12 Bills"	Analysis updates for 12 bills	12 bills
8	Verify lowest in 12 bills	Shows correct lowest from 12 bills	All 12 bills

Verification Points

Primary_Verification: Lowest usage bill correctly identified based on selected filter
Secondary_Verifications: Period and amount display correctly, updates with filter changes
Negative_Verification: No incorrect lowest usage identification should occur

---

Test Case 14: Available Bills Count Display

Test Case ID: CSS01US07_TC_014
Title: Verify display of total number of available bills with maximum 12 bills limit
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags

Tags: Happy-Path, Consumer, Database, MOD-CX-Web, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-QA, Customer-All, Risk-Low, Business-Medium, Revenue-Impact-Low, Integration-Point

Business Context

Customer_Segment: All
Revenue_Impact: Low
Business_Priority: Should-Have
Customer_Journey: Billing
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Low
Complexity_Level: Low
Expected_Execution_Time: 1 minute
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Low

Coverage Tracking

Feature_Coverage: 5%
Integration_Points: CxServices, Database
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: QA
Report_Categories: Quality-Dashboard, Business-Rules
Trend_Tracking: No
Executive_Visibility: No
Customer_Impact_Level: Low

Requirements Traceability

Related_Requirements: AC-14
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_015, CSS01US07_TC_016

Test Environment

Environment: Dev
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Historical Data Service, Data Validation Service
Performance_Baseline: < 500ms for data retrieval
Data_Requirements: Historical bill data with known count

Prerequisites

Setup_Requirements: Available Data section loaded
User_Roles_Permissions: Residential Customer role
Test_Data:

• Total available bills: 12
• Display format: "✓ Last 12 bills available" Prior_Test_Cases: Navigation to Comparison tab must work

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Available Data section	Section loads with data information
2	Locate bills count display	Shows "✓ Last 12 bills available"	12 bills
3	Verify checkmark indicator	Green checkmark visible	✓
4	Verify count accuracy	Count matches available historical data	12 bills
5	Test with fewer bills account	Shows actual available count	Variable	Different account
6	Verify maximum limit enforcement	Never shows more than 12 bills	≤ 12 bills

Verification Points

Primary_Verification: Total number of available bills displayed with maximum 12 bills limit
Secondary_Verifications: Proper formatting, checkmark indicator present
Negative_Verification: Should never display more than 12 bills available

---

Test Case 15: Date Range Display for Last 12 Bills

Test Case ID: CSS01US07_TC_015
Title: Verify date range display for the last 12 bills period
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags

Tags: Happy-Path, Consumer, Database, MOD-CX-Web, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-QA, Customer-All, Risk-Low, Business-Medium, Revenue-Impact-Low, Integration-Point

Business Context

Customer_Segment: All
Revenue_Impact: Low
Business_Priority: Should-Have
Customer_Journey: Billing
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Low
Complexity_Level: Low
Expected_Execution_Time: 1 minute
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Low

Coverage Tracking

Feature_Coverage: 5%
Integration_Points: CxServices, Database
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: QA
Report_Categories: Quality-Dashboard, UI-Coverage
Trend_Tracking: No
Executive_Visibility: No
Customer_Impact_Level: Low

Requirements Traceability

Related_Requirements: AC-15
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_014, CSS01US07_TC_016

Test Environment

Environment: Dev
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Date Service, Historical Data Service
Performance_Baseline: < 500ms for date calculation
Data_Requirements: Historical bill data with accurate billing dates

Prerequisites

Setup_Requirements: Available Data section loaded with date range
User_Roles_Permissions: Residential Customer role
Test_Data:

• Date range: "Jun 2024 to May 2025"
• Format: "✓ Period: Jun 2024 to May 2025" Prior_Test_Cases: CSS01US07_TC_014 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Available Data section	Section loads with date information
2	Locate period display	Shows "✓ Period: Jun 2024 to May 2025"	Jun 2024 to May 2025
3	Verify date format	Dates displayed in MMM YYYY format	Jun 2024, May 2025
4	Verify checkmark indicator	Green checkmark visible	✓
5	Verify date range accuracy	Range covers exactly 12 months	12 months
6	Check chronological order	Start date earlier than end date	Jun 2024 < May 2025

Verification Points

Primary_Verification: Date range for last 12 bills period displayed correctly
Secondary_Verifications: Proper date formatting, checkmark indicator present
Negative_Verification: Date range should not exceed 12 months

---

Test Case 16: Historical Data Limitation Hard-coded Message

Test Case ID: CSS01US07_TC_016
Title: Verify hard-coded message display about historical data beyond 12 bills not being stored
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags

Tags: Happy-Path, Consumer, MOD-CX-Web, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-QA, Customer-All, Risk-Low, Business-Medium, Revenue-Impact-Low, Happy path

Business Context

Customer_Segment: All
Revenue_Impact: Low
Business_Priority: Should-Have
Customer_Journey: Billing
Compliance_Required: Yes
SLA_Related: No

Quality Metrics

Risk_Level: Low
Complexity_Level: Low
Expected_Execution_Time: 1 minute
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Low

Coverage Tracking

Feature_Coverage: 5%
Integration_Points: CxServices
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: QA
Report_Categories: Quality-Dashboard, Compliance-Coverage
Trend_Tracking: No
Executive_Visibility: No
Customer_Impact_Level: Low

Requirements Traceability

Related_Requirements: AC-16
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_014, CSS01US07_TC_015

Test Environment

Environment: Dev
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Static Content Service
Performance_Baseline: Immediate display
Data_Requirements: None (static message)

Prerequisites

Setup_Requirements: Available Data section loaded
User_Roles_Permissions: Residential Customer role
Test_Data:

• Hard-coded message: "⚠️ Historical data beyond 12 bills is not stored" Prior_Test_Cases: CSS01US07_TC_015 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Available Data section	Section loads with all information
2	Locate historical data message	Shows warning message	⚠️ Historical data beyond 12 bills is not stored
3	Verify warning icon	Warning icon visible	⚠️
4	Verify message text	Exact text matches specification	"not stored"
5	Check message positioning	Message appears below other data info	Bottom position
6	Verify message persistence	Message always visible regardless of filters	Always visible

Verification Points

Primary_Verification: Hard-coded message about historical data limitation displayed
Secondary_Verifications: Warning icon present, proper text formatting
Negative_Verification: Message should not be configurable or changeable

---

Test Case 17: Conservation Tips Source from CIS

Test Case ID: CSS01US07_TC_017
Title: Verify conservation tips content sourced from CIS self-service tips section
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: Integration
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags

Tags: Happy-Path, Consumer, CrossModule, MOD-CX-Web, P1-Critical, Phase-Regression, Type-Integration, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-High, Revenue-Impact-Medium, Integration-External-Dependency

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: High
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: High

Coverage Tracking

Feature_Coverage: 20%
Integration_Points: CxServices, API, External-Dependency
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Integration-Coverage
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC-17
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_018, CSS01US07_TC_019

Test Environment

Environment: Dev
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: CIS Self-Service System, Tips Data Service, Integration API
Performance_Baseline: < 3 seconds for tips loading
Data_Requirements: Active CIS tips database connection

Prerequisites

Setup_Requirements: CIS system available and responsive
User_Roles_Permissions: Residential Customer role with tips access
Test_Data:

• CIS tips database contains electricity, water, and gas conservation tips
• Sample tips available in each category Prior_Test_Cases: Navigation to Tips section must work

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Tips section	Tips section loads successfully
2	Verify Electricity tips display	Shows electricity conservation tips	LED Lighting, Thermostat, etc.
3	Check tip content authenticity	Tips match CIS database content	CIS source
4	Verify Water tips display	Shows water conservation tips	Fix Leaks, Low-flow fixtures, etc.
5	Check Gas tips display	Shows gas conservation tips	Heating system, water heater, etc.
6	Verify tip data integrity	All tips display complete information	Title, description, icon
7	Check real-time synchronization	Tips update when CIS data changes	Updated content

Verification Points

Primary_Verification: Conservation tips content sourced from CIS self-service tips section
Secondary_Verifications: Data integrity maintained, proper categorization
Negative_Verification: No tips should display if CIS connection fails

---

Test Case 18: Helpful Button Functionality

Test Case ID: CSS01US07_TC_018
Title: Verify tips marked as helpful when user clicks the Helpful button
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags

Tags: Happy-Path, Consumer, Database, MOD-CX-Web, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Customer-All, Risk-Medium, Business-Medium, Revenue-Impact-Low, Integration-Point

Business Context

Customer_Segment: All
Revenue_Impact: Low
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 2 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 10%
Integration_Points: CxServices, Database
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Feature-Coverage, User-Experience
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: AC-18
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_017, CSS01US07_TC_019

Test Environment

Environment: Dev
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: User Feedback Service, Database Update Service
Performance_Baseline: < 1 second for feedback recording
Data_Requirements: User session data for tracking helpful clicks

Prerequisites

Setup_Requirements: Tips section loaded with conservation tips
User_Roles_Permissions: Residential Customer role
Test_Data:

• Sample tip: "Switch to LED Lighting"
• Initial state: Not marked as helpful Prior_Test_Cases: CSS01US07_TC_017 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Tips section	Tips display with Helpful buttons
2	Locate a tip with "Helpful" button	Button visible and clickable	LED Lighting tip
3	Click "Helpful" button	Button state changes to indicate marked	Clicked state
4	Verify visual feedback	Button shows as selected/pressed	Visual change
5	Check persistence	Marked state persists on page refresh	Persistent state
6	Test multiple tips	Can mark multiple tips as helpful	Multiple tips
7	Verify backend update	Helpful status recorded in database	Database check

Verification Points

Primary_Verification: Tips marked as helpful when user clicks Helpful button
Secondary_Verifications: Visual feedback provided, state persistence
Negative_Verification: Cannot mark same tip as helpful multiple times

---

Test Case 19: Learn More Navigation to Detail Section

Test Case ID: CSS01US07_TC_019
Title: Verify navigation to detailed tip section when user clicks Learn More
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags

Tags: Happy-Path, Consumer, MOD-CX-Web, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Customer-All, Risk-Medium, Business-Medium, Revenue-Impact-Low, Happy path

Business Context

Customer_Segment: All
Revenue_Impact: Low
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 2 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 10%
Integration_Points: CxServices, API
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Feature-Coverage, User-Experience
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: AC-19
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_017, CSS01US07_TC_018

Test Environment

Environment: Dev
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Navigation Service, Content Management Service
Performance_Baseline: < 1 second for navigation
Data_Requirements: Detailed tip content available

Prerequisites

Setup_Requirements: Tips section loaded with Learn More buttons
User_Roles_Permissions: Residential Customer role
Test_Data:

• Sample tip: "Switch to LED Lighting"
• Detailed content: Implementation guide, savings estimates Prior_Test_Cases: CSS01US07_TC_017 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Tips section	Tips display with Learn More buttons
2	Locate "Learn More" button	Button visible on tip card	LED Lighting tip
3	Click "Learn More" button	Navigates to detailed tip section	Detailed view
4	Verify detailed content display	Shows complete tip information	Implementation guide
5	Check savings estimates	Displays estimated savings calculations	"Save up to 80%"
6	Verify navigation structure	Clear path back to tips overview	Back navigation
7	Test with different tips	Learn More works for all tip types	Multiple tips

Verification Points

Primary_Verification: Navigation to detailed tip section when clicking Learn More
Secondary_Verifications: Detailed content displayed, proper navigation flow
Negative_Verification: No broken links or navigation errors should occur

---

Test Case 20: Tips Filtering by Applicable Utility Services

Test Case ID: CSS01US07_TC_020
Title: Verify conservation tips filtered by applicable utility services on customer account
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags

Tags: Happy-Path, Consumer, Database, CrossModule, MOD-CX-Web, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-High, Revenue-Impact-Medium, Integration-Point

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: High
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: High

Coverage Tracking

Feature_Coverage: 15%
Integration_Points: CxServices, API, Database
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Business-Logic
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC-20
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_017, CSS01US07_TC_021

Test Environment

Environment: Dev
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Account Service, Utility Service Mapping, Tips Filtering Service
Performance_Baseline: < 2 seconds for filtering
Data_Requirements: Account with specific utility service configuration

Prerequisites

Setup_Requirements: Account with specific utility services configured
User_Roles_Permissions: Residential Customer role
Test_Data:

• Account services: Electricity, Water, Gas (all active)
• Tips should display for all three categories Prior_Test_Cases: CSS01US07_TC_017 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Tips section	Tips load filtered by account services
2	Verify Electricity tab visible	Tab displayed for electricity tips	Electricity active
3	Verify Water tab visible	Tab displayed for water tips	Water active
4	Verify Gas tab visible	Tab displayed for gas tips	Gas active
5	Check tip content relevance	Tips match available utility services	Relevant tips only
6	Test with partial services account	Only relevant tabs displayed	Electricity + Water only	Different account
7	Verify no inactive service tips	No tips for inactive services	No gas tips	If gas inactive

Verification Points

Primary_Verification: Conservation tips filtered by applicable utility services on account
Secondary_Verifications: Correct tabs displayed, relevant content only
Negative_Verification: No tips for inactive utility services should be shown

---

Test Case 21: 12-Bill Historical Data Limit Enforcement

Test Case ID: CSS01US07_TC_021
Title: Verify enforcement of 12-bill historical data limit across all comparison and analysis features
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Automated

Enhanced Tags

Tags: Happy-Path, Consumer, Database, CrossModule, MOD-CX-Web, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Point

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Billing
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: High
Expected_Execution_Time: 4 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 25%
Integration_Points: CxServices, API, Database
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Business-Rules
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC-21
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_010, CSS01US07_TC_014

Test Environment

Environment: Dev
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Data Governance Service, Historical Data Service, Validation Service
Performance_Baseline: < 2 seconds for data validation
Data_Requirements: Historical data with more than 12 bills available

Prerequisites

Setup_Requirements: System with historical data beyond 12 bills
User_Roles_Permissions: Residential Customer role
Test_Data:

• Historical data: 18 months available
• System should limit to 12 bills maximum Prior_Test_Cases: Basic navigation must work

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Comparison tab	Comparison view loads
2	Check period dropdown options	Maximum "Last 12 Bills" available	3, 6, 12 only
3	Select "Last 12 Bills"	Shows exactly 12 bills data	12 bills
4	Verify chart data points	Chart displays maximum 12 points	12 points
5	Check Bill Analysis calculations	Analysis based on maximum 12 bills	12 bills max
6	Verify Available Data section	Shows "Last 12 bills available"	12 bills
7	Test date range enforcement	Date range covers maximum 12 months	12 months
8	Verify no data beyond limit	No access to bills beyond 12	No 13th bill

Verification Points

Primary_Verification: 12-bill historical data limit enforced across all features
Secondary_Verifications: All calculations respect limit, no data leakage
Negative_Verification: No access to historical data beyond 12 bills

---

Test Case 22: Missing Utility Data Handling with Disclaimers

Test Case ID: CSS01US07_TC_022
Title: Verify handling of missing utility data with appropriate disclaimers
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags

Tags: Negative, Consumer, Database, MOD-CX-Web, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Point

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: High
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 15%
Integration_Points: CxServices, API, Database
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Error-Handling
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC-22
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_001, CSS01US07_TC_021

Test Environment

Environment: Dev
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Data Validation Service, Error Handling Service, Disclaimer Service
Performance_Baseline: < 2 seconds for error handling
Data_Requirements: Account with incomplete utility data

Prerequisites

Setup_Requirements: Account with missing utility data scenario
User_Roles_Permissions: Residential Customer role
Test_Data:

• Account with missing gas data
• Electricity and water data available
• Expected disclaimer messages Prior_Test_Cases: Basic navigation must work

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to dashboard with missing data	Dashboard loads with available data
2	Check consumption thresholds section	Shows disclaimer for missing gas data	"Gas data unavailable"
3	Verify usage trends chart	Chart shows available utilities only	Electricity, Water only
4	Check comparison features	Disclaimers for missing data periods	Missing data notice
5	Verify tips section	Tips filtered for available utilities	No gas tips
6	Check error messaging	Clear, user-friendly disclaimers	Professional messaging
7	Verify graceful degradation	Features work with available data	Partial functionality
8	Test complete data unavailability	Appropriate error message displayed	No data available

Verification Points

Primary_Verification: Missing utility data handled with appropriate disclaimers
Secondary_Verifications: Graceful degradation, user-friendly messaging
Negative_Verification: No system errors or crashes with missing data

---

Test Case 23: API Integration - Consumption Data Retrieval

Test Case ID: CSS01US07_TC_023
Title: Verify API integration for real-time consumption data retrieval
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: API
Test Level: Integration
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Automated

Enhanced Tags

Tags: Happy-Path, Consumer, Api, Database, MOD-CX-Web, P1-Critical, Phase-Regression, Type-API, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Point

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: High
Expected_Execution_Time: 5 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 30%
Integration_Points: CxServices, API, Database
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, API-Coverage
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC-1, AC-2, AC-3
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_001, CSS01US07_TC_024

Test Environment

Environment: Dev
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Consumption API, Authentication Service, Data Validation Service
Performance_Baseline: < 2 seconds for API response
Data_Requirements: Valid API endpoints and authentication tokens

Prerequisites

Setup_Requirements: API environment configured with test data
User_Roles_Permissions: API access with residential customer permissions
Test_Data:

• API Endpoint: /api/v1/consumption/current
• Expected Response: JSON with electricity, water, gas consumption
• Sample Response: {"electricity": 420, "water": 19000, "gas": 35} Prior_Test_Cases: Authentication API tests must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Send GET request to consumption API	HTTP 200 response received	/api/v1/consumption/current
2	Verify response structure	JSON contains all utility data	electricity, water, gas
3	Validate electricity consumption	Value matches expected format	420 kWh
4	Validate water consumption	Value matches expected format	19000 L
5	Validate gas consumption	Value matches expected format	35 therms
6	Test API response time	Response within performance baseline	< 2 seconds
7	Verify data types	All values are numeric	Numbers only
8	Test API error handling	Proper error responses for invalid requests	4xx/5xx codes

Verification Points

Primary_Verification: API returns valid consumption data for all utilities
Secondary_Verifications: Response time within limits, proper data types
Negative_Verification: API handles invalid requests gracefully

---

Test Case 24: Performance - Dashboard Load Time

Test Case ID: CSS01US07_TC_024
Title: Verify dashboard load time performance meets baseline requirements
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: Performance
Test Level: System
Priority: P1-Critical
Execution Phase: Performance
Automation Status: Automated

Enhanced Tags

Tags: Happy-Path, Consumer, MOD-CX-Web, P1-Critical, Phase-Performance, Type-Performance, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Happy path

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 5 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 20%
Integration_Points: CxServices, API, Database
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Performance-Baseline
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: Performance requirements from user story
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_001, CSS01US07_TC_023

Test Environment

Environment: Dev
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Performance monitoring tools, Load testing framework
Performance_Baseline: < 3 seconds for initial load
Data_Requirements: Standard dataset for consistent performance testing

Prerequisites

Setup_Requirements: Performance monitoring tools configured
User_Roles_Permissions: Residential Customer role
Test_Data:

• Standard account with 12 months historical data
• Baseline expectation: < 3 seconds for dashboard load Prior_Test_Cases: Basic functionality tests must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Clear browser cache	Cache cleared successfully
2	Start performance monitoring	Monitoring tools active
3	Navigate to Usage & Consumption dashboard	Dashboard loads completely
4	Measure total load time	Load time < 3 seconds	< 3 seconds
5	Verify all components loaded	All sections visible and functional	All sections
6	Test with different network conditions	Performance acceptable on 3G	3G network
7	Measure time to interactive	Interactive within 2 seconds	< 2 seconds
8	Check memory usage	Memory usage within acceptable limits	< 100MB

Verification Points

Primary_Verification: Dashboard load time meets performance baseline (< 3 seconds)
Secondary_Verifications: Time to interactive, memory usage within limits
Negative_Verification: No performance degradation with larger datasets

---

Test Case 25: Cross-browser Compatibility

Test Case ID: CSS01US07_TC_025
Title: Verify cross-browser compatibility for Usage & Consumption features
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags

Tags: Happy-Path, Consumer, CrossModule, MOD-CX-Web, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-QA, Customer-All, Risk-Medium, Business-Medium, Revenue-Impact-Medium, Integration-Point

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 15 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 25%
Integration_Points: CxServices, API
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: QA
Report_Categories: Quality-Dashboard, Compatibility-Coverage
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: Cross-platform compatibility requirements
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_001, CSS01US07_TC_024

Test Environment

Environment: Dev
Browser/Version: Chrome 115+, Firefox 115+, Safari 16+, Edge 115+
Device/OS: Windows 10/11, macOS 12+
Screen_Resolution: Desktop-1920x1080
Dependencies: Multiple browser installations, Cross-browser testing tools
Performance_Baseline: Consistent performance across browsers
Data_Requirements: Standard test dataset for all browsers

Prerequisites

Setup_Requirements: Multiple browsers installed and configured
User_Roles_Permissions: Residential Customer role
Test_Data:

• Standard account with consumption data
• Test across Chrome, Firefox, Safari, Edge Prior_Test_Cases: Basic functionality tests must pass in Chrome

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Open Chrome browser	Browser launches successfully	Chrome 115+
2	Navigate to Usage & Consumption dashboard	Dashboard loads correctly
3	Verify all features functional	All features work as expected
4	Repeat test in Firefox	Dashboard loads and functions correctly	Firefox 115+
5	Verify UI consistency	Visual elements render consistently
6	Repeat test in Safari	Dashboard loads and functions correctly	Safari 16+
7	Repeat test in Edge	Dashboard loads and functions correctly	Edge 115+
8	Compare performance across browsers	Performance acceptable in all browsers

Verification Points

Primary_Verification: Usage & Consumption features work consistently across all supported browsers
Secondary_Verifications: UI consistency, performance parity
Negative_Verification: No browser-specific bugs or inconsistencies

---

Test Case 26: Mobile Responsive Design

Test Case ID: CSS01US07_TC_026
Title: Verify mobile responsive design for Usage & Consumption dashboard
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: UI
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags

Tags: Happy-Path, Consumer, MOD-CX-Web, P1-Critical, Phase-Regression, Type-UI, Platform-Mobile, Report-QA, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Happy path

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: High
Expected_Execution_Time: 10 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 30%
Integration_Points: CxServices, API
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Mobile

Stakeholder Reporting

Primary_Stakeholder: QA
Report_Categories: Quality-Dashboard, Mobile-Coverage
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: Mobile responsiveness requirements
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_001, CSS01US07_TC_025

Test Environment

Environment: Dev
Browser/Version: Chrome Mobile, Safari Mobile
Device/OS: iOS 16+, Android 13+
Screen_Resolution: Mobile-375x667, Tablet-1024x768
Dependencies: Mobile testing tools, Device simulators
Performance_Baseline: < 3 seconds load time on mobile
Data_Requirements: Standard test dataset optimized for mobile

Prerequisites

Setup_Requirements: Mobile testing environment configured
User_Roles_Permissions: Residential Customer role
Test_Data:

• Standard account with consumption data
• Mobile-optimized test scenarios Prior_Test_Cases: Desktop functionality tests must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Open mobile browser	Browser launches successfully	Mobile device
2	Navigate to Usage & Consumption dashboard	Dashboard loads with mobile layout
3	Verify responsive navigation	Navigation adapts to mobile screen
4	Check threshold cards layout	Cards stack vertically on mobile
5	Verify chart readability	Charts render appropriately for mobile
6	Test touch interactions	Touch gestures work correctly
7	Check comparison tab mobile view	Comparison features work on mobile
8	Verify tips section mobile layout	Tips display in mobile-friendly format

Verification Points

Primary_Verification: Dashboard displays correctly and functions properly on mobile devices
Secondary_Verifications: Touch interactions work, charts readable
Negative_Verification: No horizontal scrolling or layout breaking

---

Test Case 27: Security - Data Access Authorization

Test Case ID: CSS01US07_TC_027
Title: Verify data access authorization for consumption and billing data
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: Security
Test Level: System
Priority: P1-Critical
Execution Phase: Security
Automation Status: Automated

Enhanced Tags

Tags: Negative, Consumer, Auth Services,MOD-CX-Web, P1-Critical, Phase-Security, Type-Security, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Point

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: High
Expected_Execution_Time: 10 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 35%
Integration_Points: CxServices, API, Auth Services
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Security-Coverage
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: Security and data privacy requirements
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_001, CSS01US07_TC_023

Test Environment

Environment: Dev
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Authentication Service, Authorization Service, Security Testing Tools
Performance_Baseline: < 1 second for authorization checks
Data_Requirements: Multiple user accounts with different permissions

Prerequisites

Setup_Requirements: Security testing environment configured
User_Roles_Permissions: Various user roles for testing
Test_Data:

• Valid user: Account RES001234
• Invalid user: Account RES999999
• Unauthorized user: Different account access attempt Prior_Test_Cases: Authentication tests must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Login with valid residential account	Authentication successful	RES001234
2	Access consumption data	Data displays correctly	Own account data
3	Attempt to access other account data	Access denied	RES999999
4	Test API direct access without auth	HTTP 401 Unauthorized	No auth token
5	Test with expired session	Redirect to login	Expired session
6	Verify data encryption in transit	HTTPS encryption verified	SSL/TLS check
7	Test role-based access control	Only authorized features accessible	Role restrictions
8	Verify audit trail logging	Access attempts logged	Security logs

Verification Points

Primary_Verification: Only authorized users can access their own consumption data
Secondary_Verifications: Proper encryption, audit trails maintained
Negative_Verification: No unauthorized access to other accounts' data

---

Test Case 28: Edge Case - Zero Consumption Values

Test Case ID: CSS01US07_TC_028
Title: Verify handling of zero consumption values in dashboard and calculations
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags

Tags: Negative, Consumer, Database, MOD-CX-Web, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-QA, Customer-All, Risk-Medium, Business-Medium, Revenue-Impact-Low, Integration-Point

Business Context

Customer_Segment: All
Revenue_Impact: Low
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 10%
Integration_Points: CxServices, Database
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: QA
Report_Categories: Quality-Dashboard, Edge-Case-Coverage
Trend_Tracking: No
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: Edge case handling requirements
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_001, CSS01US07_TC_007

Test Environment

Environment: Dev
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Test Data Service, Calculation Engine
Performance_Baseline: < 2 seconds for calculation
Data_Requirements: Account with zero consumption values

Prerequisites

Setup_Requirements: Test account with zero consumption data
User_Roles_Permissions: Residential Customer role
Test_Data:

• Electricity: 0 kWh current consumption
• Water: 0 L current consumption
• Gas: 0 therms current consumption
• Thresholds: Normal values (400, 20000, 50) Prior_Test_Cases: Basic functionality tests must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to dashboard with zero consumption	Dashboard loads without errors	0 values
2	Verify consumption threshold display	Shows 0% for all utilities	0%
3	Check visual indicators	Green indicators for all utilities	Green
4	Verify usage trends chart	Chart handles zero values gracefully	0 values
5	Test period change calculation	Handles division by zero safely	0 in denominator
6	Check bill comparison with zero bills	Appropriate messaging for zero amounts	₹0
7	Verify no calculation errors	No NaN or infinity values displayed	Clean display
8	Test threshold alerts	No false alerts for zero consumption	No alerts

Verification Points

Primary_Verification: Zero consumption values handled correctly without errors
Secondary_Verifications: Appropriate visual indicators, no calculation errors
Negative_Verification: No division by zero errors or NaN values

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Test Case 29: Edge Case - Extremely High Consumption Values

Test Case ID: CSS01US07_TC_029
Title: Verify handling of extremely high consumption values in dashboard
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags

Tags: Negative, Consumer, Database, MOD-CX-Web, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-QA, Customer-All, Risk-Medium, Business-Medium, Revenue-Impact-Low, Integration-Point

Business Context

Customer_Segment: All
Revenue_Impact: Low
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 10%
Integration_Points: CxServices, Database
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: QA
Report_Categories: Quality-Dashboard, Edge-Case-Coverage
Trend_Tracking: No
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: Edge case handling requirements
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_001, CSS01US07_TC_028

Test Environment

Environment: Dev
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Test Data Service, UI Rendering Service
Performance_Baseline: < 3 seconds for rendering
Data_Requirements: Account with extremely high consumption values

Prerequisites

Setup_Requirements: Test account with high consumption data
User_Roles_Permissions: Residential Customer role
Test_Data:

• Electricity: 99,999 kWh current consumption
• Water: 999,999 L current consumption
• Gas: 9,999 therms current consumption
• Thresholds: Normal values (400, 20000, 50) Prior_Test_Cases: Basic functionality tests must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to dashboard with high consumption	Dashboard loads without errors	High values
2	Verify consumption threshold display	Shows appropriate percentages	>1000%
3	Check visual indicators	Red indicators for all utilities	Red
4	Verify number formatting	Large numbers formatted correctly	Comma separators
5	Test chart rendering	Chart scales to accommodate high values	Auto-scale
6	Check UI layout	Layout remains intact with large numbers	No breaking
7	Verify threshold alerts	Appropriate alert levels triggered	High usage alerts
8	Test performance impact	No performance degradation	Normal speed

Verification Points

Primary_Verification: Extremely high consumption values handled correctly
Secondary_Verifications: Proper number formatting, UI stability
Negative_Verification: No UI breaking or performance issues

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Test Case 30: Data Validation - Invalid Date Ranges

Test Case ID: CSS01US07_TC_030
Title: Verify data validation for invalid date ranges in comparison features
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Usage & Consumption Smart Overview
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Automated

Enhanced Tags

Tags: Negative, Consumer, Database, MOD-CX-Web, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-Medium, Business-Medium, Revenue-Impact-Low, Integration-Point

Business Context

Customer_Segment: All
Revenue_Impact: Low
Business_Priority: Should-Have
Customer_Journey: Billing
Compliance_Required: Yes
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 4 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 15%
Integration_Points: CxServices, Database
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Data-Validation
Trend_Tracking: No
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: Data validation requirements
Related_Bugs: N/A
Related_Test_Cases: CSS01US07_TC_010, CSS01US07_TC_021

Test Environment

Environment: Dev
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Data Validation Service, Error Handling Service
Performance_Baseline: < 1 second for validation
Data_Requirements: Test data with invalid date scenarios

Prerequisites

Setup_Requirements: Test environment with validation rules
User_Roles_Permissions: Residential Customer role
Test_Data:

• Invalid date ranges: Future dates, malformed dates
• Edge cases: February 30th, invalid month numbers Prior_Test_Cases: Basic comparison functionality must work

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to comparison tab	Comparison view loads
2	Test with future date range	Appropriate error message displayed	Future dates
3	Test with invalid date format	Validation error shown	Invalid format
4	Test with date range beyond data	Graceful handling of missing data	Beyond available data
5	Verify error message clarity	User-friendly error messages	Clear messaging
6	Test recovery from invalid dates	System recovers to valid state	Recovery
7	Check default date range restoration	Defaults to valid date range	Default values
8	Verify no data corruption	Invalid dates don't corrupt display	Data integrity

Verification Points

Primary_Verification: Invalid date ranges handled with appropriate validation
Secondary_Verifications: Clear error messages, graceful recovery
Negative_Verification: No data corruption or system crashes

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