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Bill Management (CSS01US02)


Total test cases - 24

Total Acceptance criteria- 24

Total Coverage -100%



Test Scenario Analysis

A. FUNCTIONAL TEST SCENARIOS

  • Core Functionality: 5 major feature areas (Dashboard, Bill Listing, Payment Processing, Search/Filter, Document Management)
  • Business Rules: 5 weighted critical rules (Payment Authorization: 10/10, Account Isolation: 10/10, etc.)
  • User Journeys: 4 complete end-to-end workflows (First-time Review, Payment, Management, Problem Resolution)
  • Integration Points: 5 external system integrations (Authentication, Payment Gateway, Onboarding, Billing System, Notifications)
  • Data Flow: 3 critical data flow scenarios (Dashboard Aggregation, Payment Processing, Search/Filter)

B. NON-FUNCTIONAL TEST SCENARIOS

  • Performance: Response times, load handling, scalability (100+ concurrent users, <3s load times)
  • Security: B2B utility focus (MFA, PCI compliance, SOC2, data encryption)
  • Compatibility: Cross-browser, cross-device, cross-platform (Chrome, Firefox, Safari, Edge, Mobile)
  • Usability: UX flow, accessibility (WCAG), error handling
  • Reliability: System stability, error recovery, data integrity

C. EDGE CASE & ERROR SCENARIOS

  • Boundary Conditions: Data volumes (0-10K+ bills), amounts ($0.01-$999,999.99), dates/timezones
  • Invalid Inputs: SQL injection, XSS attacks, malformed data, session hijacking
  • System Failures: Network issues, service unavailability, timeouts
  • Data Inconsistencies: Duplicates, missing data, corrupted states




Test Case 1: Dashboard Summary Cards Display (AC01)

Test Case Metadata

  • Test Case ID: CSS01US02_TC_001
  • Title: Verify dashboard displays summary cards showing total bills count, unpaid bills count, unpaid amount, and carried forward bills
  • Created By: Hetal
  • Created Date: July 23, 2025
  • Version: 1.0

Classification

  • Module/Feature: Bill Management
  • Test Type: Functional/UI
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Planned-for-Automation

Enhanced Tags

Tags: Happy-Path, Consumer, Billing, MOD-CX-Web, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Product, Business-Critical, Revenue-Impact-High, Integration-End-to-End

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: Medium
  • Expected_Execution_Time: 3 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 15%
  • Integration_Points: CxServices, API, Happy path
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Product
  • Report_Categories: Quality-Dashboard, Module-Coverage
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Bill API, Consumer Authentication Service, Database
  • Performance_Baseline: < 3 seconds page load
  • Data_Requirements: Consumer account with 6 bills, 1 unpaid ($78.45), 1 carried forward

Prerequisites

  • Setup_Requirements: Consumer account with test bill data
  • User_Roles_Permissions: Consumer role with bill access
  • Test_Data: Consumer ID: CONS_001, Bills: INV-001 to INV-006
  • Prior_Test_Cases: Authentication successful

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Navigate to consumer self-service portal

Portal loads successfully

URL: /consumer/portal


2

Login with valid consumer credentials

Authentication successful, dashboard loads

Username: consumer@test.com, Password: Test123!


3

Verify Total Bills card display

Card shows "Total Bills: 6"

Expected: 6


4

Verify Unpaid Bills card display

Card shows "Unpaid Bills: 1" with indicator

Expected: 1


5

Verify Unpaid Amount card display

Card shows "Unpaid Amount: $78.45"

Expected: $78.45


6

Verify Carried Forward Bills card display

Card shows "Carried Forward Bills: 0"

Expected: 0


Verification Points

  • Primary_Verification: All four summary cards display correct values (Total Bills, Unpaid Bills, Unpaid Amount, Carried Forward Bills)
  • Secondary_Verifications: Currency format correct, Visual indicators appropriate
  • Negative_Verification: No system errors or incorrect calculations




Test Case 2: Account Access Authorization (AC02)

Test Case Metadata

  • Test Case ID: CSS01US02_TC_002
  • Title: Verify users can only access bills and payment information for their authenticated account
  • Created By: Hetal
  • Created Date: July 23, 2025
  • Version: 1.0

Classification

  • Module/Feature: Bill Management
  • Test Type: Security/Functional
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Automated

Enhanced Tags

Tags: Security, Consumer, Billing, Authentication,MOD-CX-Web, P1-Critical, Phase-Smoke, Type-Security, Platform-Web, Business-Critical

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: Medium
  • Expected_Execution_Time: 4 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 10%
  • Integration_Points: CxServices, API, Authentication
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Authentication Service, Bill API, Database
  • Performance_Baseline: < 2 seconds authentication
  • Data_Requirements: Two different consumer accounts with separate bill data

Prerequisites

  • Setup_Requirements: Two consumer accounts with different bill sets
  • User_Roles_Permissions: Consumer role with account isolation
  • Test_Data: ConsumerA: consumerA@test.com, ConsumerB: consumerB@test.com
  • Prior_Test_Cases: Authentication system functional

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Login as Consumer A

Authentication successful

User: consumerA@test.com


2

Verify bills displayed for Consumer A

Only Consumer A's bills visible

Bills: INV-A001 to INV-A006


3

Note Consumer A's bill count and amounts

Record displayed data

Bills: 6, Amount: $xyz.ab


4

Logout Consumer A

Logout successful


Session terminated

5

Login as Consumer B

Authentication successful

User: consumerB@test.com


6

Verify bills displayed for Consumer B

Only Consumer B's bills visible

Bills: INV-B001 to INV-B006


7

Attempt direct URL access to Consumer A bill

Access denied/redirected

URL: /bills/INV-A001 while logged as B

Security test

8

Verify no cross-contamination

Consumer B sees only their data

No Consumer A data visible


Verification Points

  • Primary_Verification: Users only see bills and payment information for their authenticated account
  • Secondary_Verifications: Direct URL access properly restricted, Session data isolated
  • Negative_Verification: No unauthorized access to other accounts, No data leakage




Test Case 3: Real-time Bill Information Display (AC03)

Test Case Metadata

  • Test Case ID: CSS01US02_TC_003
  • Title: Verify bill information displays in real-time reflecting current payment status
  • Created By: Hetal
  • Created Date: July 23, 2025
  • Version: 1.0

Classification

  • Module/Feature: Bill Management
  • Test Type: Functional/Integration
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Acceptance
  • Automation Status: Manual

Enhanced Tags

Tags: Happy-Path, Consumer, Billing, Real-time, Integration, MOD-CX-Web, P1-Critical, Phase-Acceptance, Type-Integration, Platform-Web

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 5 minutes
  • Reproducibility_Score: Medium
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+ (2 instances)
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Bill API, Payment Service, Real-time sync service
  • Performance_Baseline: < 2 seconds for status updates
  • Data_Requirements: Consumer account with unpaid bill for payment testing

Prerequisites

  • Setup_Requirements: Same consumer account accessible in two browser sessions
  • User_Roles_Permissions: Consumer role with payment capability
  • Test_Data: Consumer with INV-001 unpaid bill ($78.45)
  • Prior_Test_Cases: Payment processing functional

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Open bill listing in Browser Session A

Current bill status visible

INV-001: Status "Unpaid"


2

Open same consumer account in Browser Session B

Same bill status visible

INV-001: Status "Unpaid"


3

In Browser B, initiate payment for INV-001

Payment modal opens

Bill: INV-001, Amount: $78.45


4

Complete payment in Browser B

Payment successful, status updates

Payment completed


5

Refresh Browser Session A

Bill status updates to "Paid"

INV-001: Status "Paid"

Real-time sync

6

Verify dashboard updates in both sessions

KPI cards reflect new status

Unpaid Bills: 0, Unpaid Amount: $0.00


7

Check timestamp accuracy

Payment timestamp is current

Payment time matches completion


Verification Points

  • Primary_Verification: Bill information reflects real-time payment status changes across all sessions
  • Secondary_Verifications: Dashboard KPIs update accordingly, Timestamps are accurate
  • Negative_Verification: No stale or cached data displayed, No delay in status synchronization




Test Case 4: Bill Sorting by Issue Date (AC04)

Test Case Metadata

  • Test Case ID: CSS01US02_TC_004
  • Title: Verify bills are sorted by issue date in descending order with most recent first
  • Created By: Hetal
  • Created Date: July 23, 2025
  • Version: 1.0

Classification

  • Module/Feature: Bill Management
  • Test Type: Functional/UI
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Automated

Enhanced Tags

Tags: Happy-Path, Consumer, Billing, Sorting, MOD-CX-Web, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Low
  • Expected_Execution_Time: 2 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Bill API, Database
  • Performance_Baseline: < 2 seconds for listing load
  • Data_Requirements: Multiple bills with different issue dates

Prerequisites

  • Setup_Requirements: Consumer account with bills having varied issue dates
  • User_Roles_Permissions: Consumer role with bill viewing access
  • Test_Data: Bills with issue dates: 3/10/2025, 3/8/2025, 2/10/2025, 2/8/2025, 1/10/2025, 1/8/2025
  • Prior_Test_Cases: Dashboard loads successfully

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Navigate to bill listing page

Bill listing page loads


After successful login

2

Verify issue date column presence

"Issue Date" column visible in table



3

Check first bill in listing

Most recent bill appears first

INV-001: 3/10/2025

Latest date

4

Check second bill in listing

Second most recent bill

INV-002: 3/8/2025

Second latest

5

Verify descending order throughout list

All bills ordered by issue date (newest to oldest)

Order: 3/10, 3/8, 2/10, 2/8, 1/10, 1/8

Complete sequence

6

Check last bill in listing

Oldest bill appears last

INV-006: 1/8/2025

Oldest date

7

Refresh page and verify sort persistence

Sort order remains consistent

Same order maintained


Verification Points

  • Primary_Verification: Bills are consistently sorted by issue date in descending order (most recent first)
  • Secondary_Verifications: Sort order persists across page refreshes, Date format is consistent
  • Negative_Verification: No random or incorrect sorting, No missing bills in sequence




Test Case 5: Status Indicators with Correct Colors (AC05)

Test Case Metadata

  • Test Case ID: CSS01US02_TC_005
  • Title: Verify status indicators display with accurate colors: Paid (green), Unpaid (red), Carried Forward (orange)
  • Created By: Hetal
  • Created Date: July 23, 2025
  • Version: 1.0

Classification

  • Module/Feature: Bill Management
  • Test Type: UI/Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Automated

Enhanced Tags

Tags: Happy-Path, Consumer, Billing, UI, Status-Colors,MOD-CX-Web, P2-High, Phase-Regression, Type-UI, Platform-Web

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Low
  • Complexity_Level: Low
  • Expected_Execution_Time: 2 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: UI components, CSS styling
  • Performance_Baseline: Immediate rendering
  • Data_Requirements: Bills with different statuses (Paid, Unpaid, Carried Forward)

Prerequisites

  • Setup_Requirements: Bills with all three status types available
  • User_Roles_Permissions: Consumer role with bill viewing access
  • Test_Data: INV-001 (Unpaid), INV-002 (Paid), INV-CF001 (Carried Forward - if available)
  • Prior_Test_Cases: Bill listing displays correctly

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Locate unpaid bill in listing

Unpaid bill visible in status column

INV-001


2

Verify unpaid status color

Status displays "Unpaid" in red color

Color: Red (#FF0000 or similar)


3

Locate paid bill in listing

Paid bill visible in status column

INV-002


4

Verify paid status color

Status displays "Paid" in green color

Color: Green (#00AA00 or similar)


5

Locate carried forward bill (if exists)

Carried forward bill visible

INV-CF001 or test data


6

Verify carried forward status color

Status displays "Carried Forward" in orange color

Color: Orange (#FFA500 or similar)


7

Check color contrast and readability

All status text is clearly readable


Accessibility check

8

Verify color consistency across all instances

Same status types have consistent colors



Verification Points

  • Primary_Verification: Status indicators display with correct colors exactly as specified (Paid=Green, Unpaid=Red, Carried Forward=Orange)
  • Secondary_Verifications: Text is readable with proper contrast, Colors are consistent throughout application
  • Negative_Verification: No incorrect color mappings, No missing or broken status indicators




Test Case 6: Currency Format with Symbol and Decimals (AC06)

Test Case Metadata

  • Test Case ID: CSS01US02_TC_006
  • Title: Verify all monetary amounts display with currency symbol and two decimal places
  • Created By: Hetal
  • Created Date: July 23, 2025
  • Version: 1.0

Classification

  • Module/Feature: Bill Management
  • Test Type: Functional/UI
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Smoke
  • Automation Status: Automated

Enhanced Tags

Tags: Happy-Path, Consumer, Billing, Currency, Formatting, MOD-CX-Web, P2-High, Phase-Smoke, Type-Functional, Platform-Web

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Low
  • Expected_Execution_Time: 3 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Currency formatting service, UI components
  • Performance_Baseline: Immediate rendering
  • Data_Requirements: Bills with various amount ranges

Prerequisites

  • Setup_Requirements: Bills with different monetary amounts
  • User_Roles_Permissions: Consumer role with bill viewing access
  • Test_Data: Bills: $78.45, $42.30, $105.75, $38.20, $92.65, $45.10
  • Prior_Test_Cases: Dashboard and bill listing accessible

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Check dashboard unpaid amount display

Amount shows with $ symbol and 2 decimals

$78.45


2

Verify bill listing amount column

All amounts formatted with $ and 2 decimals

$78.45, $42.30, $105.75, etc.


3

Test small amount formatting

Small amounts properly formatted

$0.01, $5.50

Edge case

4

Test large amount formatting

Large amounts with comma separators

$1,234.56, $10,000.00


5

Verify payment modal amount display

Total amount properly formatted

$78.45 in payment modal


6

Check zero amount handling

Zero amounts display correctly

$0.00


7

Test negative amounts (if applicable)

Negative amounts handled correctly

-$25.00 (credit scenarios)


8

Verify consistency across all screens

Same formatting rules applied everywhere

Dashboard, listing, modals


Verification Points

  • Primary_Verification: All monetary amounts display with currency symbol ($) and exactly two decimal places
  • Secondary_Verifications: Large amounts use comma separators, Formatting consistent across application
  • Negative_Verification: No truncated amounts, No missing currency symbols, No incorrect decimal places




Test Case 7: Currency Information from Onboarding Module (AC07)

Test Case Metadata

  • Test Case ID: CSS01US02_TC_007
  • Title: Verify currency information is retrieved from the onboarding module
  • Created By: Hetal
  • Created Date: July 23, 2025
  • Version: 1.0

Classification

  • Module/Feature: Bill Management
  • Test Type: Integration/Functional
  • Test Level: Integration
  • Priority: P2-High
  • Execution Phase: Acceptance
  • Automation Status: Manual

Enhanced Tags

Tags: Integration, Consumer, Billing, Currency, Onboarding, MOD-CX-Web, P2-High, Phase-Acceptance, Type-Integration, Platform-Web

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Onboarding
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 4 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Onboarding Module API, Bill Management API
  • Performance_Baseline: < 2 seconds for currency retrieval
  • Data_Requirements: Consumer account with currency setting in onboarding

Prerequisites

  • Setup_Requirements: Consumer account with currency preference set during onboarding
  • User_Roles_Permissions: Consumer role with access to onboarding and billing data
  • Test_Data: Consumer with USD currency setting from onboarding
  • Prior_Test_Cases: Onboarding module accessible, Bill management functional

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Verify consumer's onboarding currency setting

Currency set to USD in onboarding module

Currency: USD


2

Login to bill management portal

Portal loads with consumer's currency



3

Check dashboard currency display

All amounts show USD symbol ($)

$78.45, not €78.45 or £78.45


4

Verify bill listing currency

Bill amounts use USD formatting

$78.45, $42.30, etc.


5

Test with different currency consumer (if available)

Different currency displays correctly

EUR consumer shows €, GBP shows £


6

Check payment modal currency

Payment amounts use correct currency

$78.45 in payment modal


7

Verify API response includes currency

API calls return currency from onboarding

API response: "currency": "USD"


8

Test currency fallback (if onboarding unavailable)

Default currency behavior

Default to USD if onboarding fails


Verification Points

  • Primary_Verification: Currency information is successfully retrieved from onboarding module and applied consistently
  • Secondary_Verifications: API integration working, Currency fallback mechanisms function
  • Negative_Verification: No hardcoded currency symbols, No currency mismatches between modules




Test Case 8: Current Bill Payment Restriction (AC08)

Test Case Metadata

  • Test Case ID: CSS01US02_TC_008
  • Title: Verify users can only pay for the current generated bill
  • Created By: Hetal
  • Created Date: July 23, 2025
  • Version: 1.0

Classification

  • Module/Feature: Bill Management
  • Test Type: Functional/Business Logic
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Acceptance
  • Automation Status: Manual

Enhanced Tags

Tags: Business-Logic, Consumer, Billing, Payment, Restriction, MOD-CX-Web, P1-Critical, Phase-Acceptance, Type-Functional, Platform-Web

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Billing
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: Medium
  • Expected_Execution_Time: 4 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Payment Service, Business Rules Engine
  • Performance_Baseline: < 1 second for rule validation
  • Data_Requirements: Current and historical bills with different statuses

Prerequisites

  • Setup_Requirements: Consumer account with current and historical bills
  • User_Roles_Permissions: Consumer role with payment capability
  • Test_Data: INV-001 (current unpaid), INV-002 to INV-006 (historical paid)
  • Prior_Test_Cases: Bill listing displays correctly

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Identify current unpaid bill

Current bill visible in listing

INV-001: Status "Unpaid", Due: 4/15/2025


2

Verify payment action available for current bill

Pay button/icon present

Pay icon visible for INV-001


3

Identify historical paid bills

Historical bills visible

INV-002 to INV-006: Status "Paid"


4

Verify no payment action for paid bills

No pay button for historical paid bills

No pay icon for INV-002 to INV-006

Business rule

5

Check actions column for historical bills

Only View and Download actions available

View, Download icons only


6

Attempt to access payment URL for historical bill

Access denied or redirected

URL: /payment/INV-002

Direct access test

7

Verify payment restriction message (if applicable)

Clear message about payment restrictions

"Payment only available for current bills"


8

Test with carried forward bill (if available)

Verify payment availability rules

Depends on business rules


Verification Points

  • Primary_Verification: Payment functionality only available for current generated bills, not historical bills
  • Secondary_Verifications: Business rules consistently enforced, Clear user feedback about restrictions
  • Negative_Verification: No payment possible for inappropriate bills, No security bypasses available




Test Case 9: Payment Modal Opens on Icon Click (AC09)

Test Case Metadata

  • Test Case ID: CSS01US02_TC_009
  • Title: Verify payment modal opens when clicking on the payment icon
  • Created By: Hetal
  • Created Date: July 23, 2025
  • Version: 1.0

Classification

  • Module/Feature: Bill Management
  • Test Type: Functional/UI
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Automated

Enhanced Tags

Tags: Happy-Path, Consumer, Billing, Payment, Modal, UI, MOD-CX-Web, P1-Critical, Phase-Smoke, Type-UI, Platform-Web

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Billing
  • Compliance_Required: No
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: Low
  • Expected_Execution_Time: 2 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: UI Framework, Modal Components
  • Performance_Baseline: < 500ms modal open time
  • Data_Requirements: Consumer account with current unpaid bill

Prerequisites

  • Setup_Requirements: Current unpaid bill available for payment
  • User_Roles_Permissions: Consumer role with payment access
  • Test_Data: INV-001 with payment icon visible
  • Prior_Test_Cases: Bill listing loads successfully

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Navigate to bill listing page

Bill listing displays with actions column



2

Locate payment icon for unpaid bill

Payment icon (pay button) visible

INV-001 payment icon


3

Click on payment icon

Payment modal opens


Modal should overlay page

4

Verify modal appearance

Modal displays properly formatted

Modal title: "Pay Bill"


5

Check modal overlay

Background is dimmed/disabled


Proper modal behavior

6

Verify modal close functionality

Modal can be closed with X button



7

Test click outside modal

Modal closes when clicking outside


Standard modal behavior

8

Reopen modal

Payment icon still functions after close


Repeatability test

Verification Points

  • Primary_Verification: Payment modal opens successfully when payment icon is clicked
  • Secondary_Verifications: Modal displays properly with correct styling, Modal can be closed and reopened
  • Negative_Verification: Modal doesn't open for non-payment icons, No multiple modals opening






Test Case 10: Payment Modal Bill Details Display (AC10)

Test Case Metadata

  • Test Case ID: CSS01US02_TC_010
  • Title: Verify payment modal displays bill details: bill number, service type, issue date, due date
  • Created By: Hetal
  • Created Date: July 23, 2025
  • Version: 1.0

Classification

  • Module/Feature: Bill Management
  • Test Type: Functional/UI
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Manual

Enhanced Tags

Tags: Happy-Path, Consumer, Billing, Payment, Modal, Details, MOD-CX-Web, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Billing
  • Compliance_Required: No
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: Medium
  • Expected_Execution_Time: 3 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Bill API, Modal Components
  • Performance_Baseline: < 1 second for data population
  • Data_Requirements: Bill with complete details (INV-001, Electric, 3/10/2025, 4/15/2025)

Prerequisites

  • Setup_Requirements: Unpaid bill with all required details
  • User_Roles_Permissions: Consumer role with bill access
  • Test_Data: INV-001, Electric service, Issue: 3/10/2025, Due: 4/15/2025, Amount: $78.45
  • Prior_Test_Cases: Payment modal opens successfully

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Click payment icon for INV-001

Payment modal opens

INV-001


2

Verify bill number display

Modal shows "Bill Number: INV-001"

INV-001


3

Verify service type display

Modal shows "Service Type: Electric"

Electric


4

Verify issue date display

Modal shows "Issue Date: 3/10/2025"

3/10/2025


5

Verify due date display

Modal shows "Due Date: 4/15/2025"

4/15/2025


6

Check information layout

All details clearly organized and readable


UI/UX check

7

Verify data accuracy

Modal data matches bill listing data


Data consistency

8

Test with different bill

Modal shows correct details for different bill

Different bill if available


Verification Points

  • Primary_Verification: Payment modal displays all required bill details (bill number, service type, issue date, due date)
  • Secondary_Verifications: Information is accurately populated from bill data, Layout is clear and readable
  • Negative_Verification: No missing or incorrect information displayed




Test Case 11: Multi-Service Bill Display (AC11)

Test Case Metadata

  • Test Case ID: CSS01US02_TC_011
  • Title: Verify system displays 'multi service' when more than one service exists for the bill
  • Created By: Hetal
  • Created Date: July 23, 2025
  • Version: 1.0

Classification

  • Module/Feature: Bill Management
  • Test Type: Functional/UI
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Acceptance
  • Automation Status: Manual

Enhanced Tags

Tags: Happy-Path, Consumer, Billing, Multi-Service, Display, MOD-CX-Web, P2-High, Phase-Acceptance, Type-Functional, Platform-Web

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 3 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Bill API, Service Classification Logic
  • Performance_Baseline: < 1 second for classification
  • Data_Requirements: Bills with single and multiple services

Prerequisites

  • Setup_Requirements: Test bills with single service and multi-service combinations
  • User_Roles_Permissions: Consumer role with bill viewing access
  • Test_Data: Single service bill (Electric only), Multi-service bill (Electric + Water + Gas)
  • Prior_Test_Cases: Bill listing displays correctly

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Create/locate single service bill

Bill with only one service type

INV-SINGLE: Electric only

Test data setup

2

Verify single service display in listing

Service Type shows "Electric"

Electric


3

Create/locate multi-service bill

Bill with multiple service types

INV-MULTI: Electric + Water + Gas

Test data setup

4

Verify multi-service display in listing

Service Type shows "Multi Service"

"Multi Service" text


5

Open payment modal for multi-service bill

Payment modal opens

INV-MULTI


6

Verify service type in payment modal

Modal shows "Service Type: Multi Service"

"Multi Service" in modal


7

Check bill detail view for multi-service

Individual services listed in detail view

Electric: $30, Water: $25, Gas: $23.45

Breakdown visible

8

Verify consistency across all views

"Multi Service" label consistent everywhere

Listing, modal, detail view


Verification Points

  • Primary_Verification: Bills with multiple services display "Multi Service" instead of individual service names
  • Secondary_Verifications: Individual service breakdown available in detail view, Labeling consistent across application
  • Negative_Verification: Single service bills don't show "Multi Service", No confusion between single and multi-service bills




Test Case 12: Online Payment Default Selection (AC12)

Test Case Metadata

  • Test Case ID: CSS01US02_TC_012
  • Title: Verify online payment is selected as default payment method
  • Created By: Hetal
  • Created Date: July 23, 2025
  • Version: 1.0

Classification

  • Module/Feature: Bill Management
  • Test Type: Functional/UI
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Smoke
  • Automation Status: Automated

Enhanced Tags

Tags: Happy-Path, Consumer, Billing, Payment, Default, UI, MOD-CX-Web, P2-High, Phase-Smoke, Type-Functional, Platform-Web

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Should-Have
  • Customer_Journey: Billing
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Low
  • Expected_Execution_Time: 2 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Payment UI Components
  • Performance_Baseline: Immediate default selection
  • Data_Requirements: Unpaid bill available for payment

Prerequisites

  • Setup_Requirements: Payment modal functional
  • User_Roles_Permissions: Consumer role with payment access
  • Test_Data: INV-001 unpaid bill available
  • Prior_Test_Cases: Payment modal opens successfully

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Open payment modal for unpaid bill

Payment modal displays

INV-001


2

Locate Payment Method section

"Payment Method" section visible



3

Check default selection

"Online Payment" radio button is pre-selected


Should be selected automatically

4

Verify radio button state

Online Payment option shows as checked/selected

Visual indication (dot/checkmark)


5

Check other payment options (if any)

Other payment methods are not selected

Only one default selection


6

Verify no manual selection required

User doesn't need to click to select online payment


UX convenience

7

Close and reopen modal

Default selection persists

Same behavior on reopen


8

Test with different bill

Online payment remains default for other bills


Consistency check

Verification Points

  • Primary_Verification: Online Payment is automatically selected as default when payment modal opens
  • Secondary_Verifications: Visual indication is clear, No manual selection required
  • Negative_Verification: Other payment methods are not pre-selected




Test Case 13: Payment Gateway Redirection (AC13)

Test Case Metadata

  • Test Case ID: CSS01US02_TC_013
  • Title: Verify user is redirected to payment gateway when clicking pay button
  • Created By: Hetal
  • Created Date: July 23, 2025
  • Version: 1.0

Classification

  • Module/Feature: Bill Management
  • Test Type: Integration/Functional
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Acceptance
  • Automation Status: Manual

Enhanced Tags

Tags: Happy-Path, Consumer, Billing, Payment, Gateway, Integration, MOD-CX-Web, P1-Critical, Phase-Acceptance, Type-Integration, Platform-Web, Revenue-Impact-High

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Billing
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 4 minutes
  • Reproducibility_Score: Medium
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Payment Gateway Service, Network connectivity
  • Performance_Baseline: < 3 seconds for redirection
  • Data_Requirements: Valid bill for payment processing

Prerequisites

  • Setup_Requirements: Payment gateway integration functional
  • User_Roles_Permissions: Consumer role with payment capability
  • Test_Data: INV-001 with amount $78.45
  • Prior_Test_Cases: Payment modal displays correctly

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Open payment modal

Payment modal displays with bill details

INV-001, Amount: $78.45


2

Verify pay button is present

"Pay $78.45" button visible and enabled

Button shows correct amount


3

Click "Pay $78.45" button

Redirection to payment gateway begins



4

Verify redirection occurs

Browser navigates to payment gateway URL

URL contains gateway domain


5

Check payment gateway loads

Payment gateway page displays properly

Gateway UI visible


6

Verify bill information passed

Gateway shows correct bill amount

$78.45 displayed in gateway


7

Check session/token security

Secure parameters passed to gateway

No sensitive data in URL


8

Verify return URL configuration

Gateway has proper return URL configured

Return path back to portal


Verification Points

  • Primary_Verification: User is successfully redirected to payment gateway when pay button is clicked
  • Secondary_Verifications: Correct amount and bill information passed to gateway, Secure parameter handling
  • Negative_Verification: No redirection failures, No sensitive data exposure




Test Case 14: Payment Success Handling (AC14)

Test Case Metadata

  • Test Case ID: CSS01US02_TC_014
  • Title: Verify user is redirected back after payment completion and success message is shown
  • Created By: Hetal
  • Created Date: July 23, 2025
  • Version: 1.0

Classification

  • Module/Feature: Bill Management
  • Test Type: Integration/Functional
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Acceptance
  • Automation Status: Manual

Enhanced Tags

Tags: Happy-Path, Consumer, Billing, Payment, Success, Integration, MOD-CX-Web, P1-Critical, Phase-Acceptance, Type-Integration, Platform-Web, Revenue-Impact-High

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Billing
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 5 minutes
  • Reproducibility_Score: Medium
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Payment Gateway, Bill Update Service
  • Performance_Baseline: < 5 seconds for complete flow
  • Data_Requirements: Valid payment card for testing

Prerequisites

  • Setup_Requirements: Payment gateway accessible and functional
  • User_Roles_Permissions: Consumer role with payment capability
  • Test_Data: Test card: 4111111111111111, CVV: 123, Expiry: 12/25
  • Prior_Test_Cases: Payment gateway redirection works

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Complete payment gateway redirection

Payment gateway loads

INV-001, $78.45

From previous test

2

Enter valid payment information

Payment details accepted

Card: 4111111111111111

Test card

3

Submit payment in gateway

Payment processing begins



4

Wait for payment completion

Payment successful in gateway



5

Verify automatic return redirection

Browser returns to bill management portal



6

Check for success message

"Payment completed successfully" message displays


Clear user feedback

7

Verify bill status update

INV-001 status changes to "Paid"

Status: "Paid" with green color


8

Check dashboard update

Unpaid Bills count decreases, Unpaid Amount updates

Unpaid Bills: 0, Amount: $0.00

Real-time update

Verification Points

  • Primary_Verification: User is redirected back to portal after successful payment with clear success message
  • Secondary_Verifications: Bill status updates in real-time, Dashboard reflects changes
  • Negative_Verification: No duplicate payments processed, No data inconsistencies




Test Case 15: Payment Cancellation Message (AC15)

Test Case Metadata

  • Test Case ID: CSS01US02_TC_015
  • Title: Verify payment cancelled message is shown when payment is cancelled
  • Created By: Hetal
  • Created Date: July 23, 2025
  • Version: 1.0

Classification

  • Module/Feature: Bill Management
  • Test Type: Functional/Integration
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags

Tags: Negative, Consumer, Billing, Payment, Cancellation, MOD-CX-Web, P2-High, Phase-Regression, Type-Functional, Platform-Web

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Billing
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 3 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Payment Gateway, Return URL handling
  • Performance_Baseline: < 3 seconds for return and message display
  • Data_Requirements: Unpaid bill for cancellation test

Prerequisites

  • Setup_Requirements: Payment gateway with cancellation capability
  • User_Roles_Permissions: Consumer role with payment access
  • Test_Data: INV-001 unpaid bill
  • Prior_Test_Cases: Payment gateway redirection functional

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Initiate payment process

Payment gateway opens

INV-001, $78.45


2

Locate cancel/back button in gateway

Cancel option available


Gateway UI dependent

3

Click cancel button in payment gateway

Cancellation process begins



4

Verify return to portal

Browser returns to bill management portal



5

Check for cancellation message

"Payment was cancelled" message displays


Clear user feedback

6

Verify bill status unchanged

INV-001 remains "Unpaid"

Status still "Unpaid"


7

Check dashboard unchanged

Unpaid Bills count and amount remain same

Same values as before


8

Verify payment can be reattempted

Payment icon still available

User can try again


Verification Points

  • Primary_Verification: Clear cancellation message displays when user cancels payment in gateway
  • Secondary_Verifications: Bill status remains unchanged, User can reattempt payment
  • Negative_Verification: No partial payment processing, No incorrect status updates




Test Case 16: Payment Failure Message (AC16)

Test Case Metadata

  • Test Case ID: CSS01US02_TC_016
  • Title: Verify payment failed message is shown when payment fails
  • Created By: Hetal
  • Created Date: July 23, 2025
  • Version: 1.0

Classification

  • Module/Feature: Bill Management
  • Test Type: Functional/Integration
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags

Tags: Negative, Consumer, Billing, Payment, Failure, MOD-CX-Web, P2-High, Phase-Regression, Type-Functional, Platform-Web

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Billing
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 3 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Payment Gateway, Error handling service
  • Performance_Baseline: < 3 seconds for error handling
  • Data_Requirements: Test card that will be declined

Prerequisites

  • Setup_Requirements: Payment gateway with declined card testing capability
  • User_Roles_Permissions: Consumer role with payment access
  • Test_Data: Declined test card: 4000000000000002
  • Prior_Test_Cases: Payment gateway accessible

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Initiate payment for unpaid bill

Payment gateway opens

INV-001, $78.45


2

Enter declined test card information

Payment details accepted for processing

Card: 4000000000000002

Declined card

3

Submit payment in gateway

Payment processing begins



4

Wait for payment failure

Payment fails in gateway


Declined by gateway

5

Verify return to portal

Browser returns to bill management portal



6

Check for failure message

"Payment failed. Please try again." message displays


Clear error message

7

Verify bill status unchanged

INV-001 remains "Unpaid"

Status still "Unpaid"


8

Verify payment retry available

Payment icon still available for retry

User can try again


Verification Points

  • Primary_Verification: Clear failure message displays when payment fails in gateway
  • Secondary_Verifications: Bill status remains unchanged, User can retry payment
  • Negative_Verification: No false positive payment confirmations, No incorrect status updates




Test Case 17: Bill Listing Fields Display (AC17)

Test Case Metadata

  • Test Case ID: CSS01US02_TC_017
  • Title: Verify listview displays with fields: bill number, issue date, utility service, amount, due date, status, action
  • Created By: Hetal
  • Created Date: July 23, 2025
  • Version: 1.0

Classification

  • Module/Feature: Bill Management
  • Test Type: Functional/UI
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Automated

Enhanced Tags

Tags: Happy-Path, Consumer, Billing, Listing, UI, MOD-CX-Web, P1-Critical, Phase-Smoke, Type-UI, Platform-Web

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: Low
  • Expected_Execution_Time: 2 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Bill API, UI Components
  • Performance_Baseline: < 2 seconds for listing load
  • Data_Requirements: Multiple bills with complete data

Prerequisites

  • Setup_Requirements: Consumer account with multiple bills
  • User_Roles_Permissions: Consumer role with bill viewing access
  • Test_Data: Bills INV-001 to INV-006 with all required fields
  • Prior_Test_Cases: Login successful, dashboard accessible

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Navigate to bill listing page

Bill listing table loads



2

Verify Bill # column presence

"Bill #" column header visible



3

Verify Issue Date column presence

"Issue Date" column header visible



4

Verify Utility Service column presence

"Utility Service" column header visible



5

Verify Amount column presence

"Amount" column header visible



6

Verify Due Date column presence

"Due Date" column header visible



7

Verify Status column presence

"Status" column header visible



8

Verify Actions column presence

"Actions" column header visible



9

Check first bill row data

All fields populated correctly

INV-001, 3/10/2025, Electric, $78.45, 4/15/2025, Unpaid, Actions


10

Verify data formatting

Dates, currency, and text properly formatted



Verification Points

  • Primary_Verification: Bill listing displays all required fields: bill number, issue date, utility service, amount, due date, status, actions
  • Secondary_Verifications: Column headers are clear and properly labeled, Data is correctly formatted
  • Negative_Verification: No missing columns, No data truncation or display issues




Test Case 18: Action Options Availability (AC18)

Test Case Metadata

  • Test Case ID: CSS01US02_TC_018
  • Title: Verify action options provided: View, Pay (only for current unpaid bill), Download
  • Created By: Hetal
  • Created Date: July 23, 2025
  • Version: 1.0

Classification

  • Module/Feature: Bill Management
  • Test Type: Functional/UI
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags

Tags: Happy-Path, Consumer, Billing, Actions, UI, MOD-CX-Web, P2-High, Phase-Regression, Type-UI, Platform-Web

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 4 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: UI Action Components, Business Rules Engine
  • Performance_Baseline: Immediate action availability
  • Data_Requirements: Bills with different statuses (paid, unpaid, current, historical)

Prerequisites

  • Setup_Requirements: Bills with various statuses and dates
  • User_Roles_Permissions: Consumer role with appropriate action permissions
  • Test_Data: INV-001 (current unpaid), INV-002 (historical paid)
  • Prior_Test_Cases: Bill listing displays correctly

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Locate Actions column in bill listing

Actions column visible for all bills



2

Check View action for all bills

View (eye) icon present for all bills

All bills have view option


3

Check Pay action for current unpaid bill

Pay icon present only for current unpaid bill

INV-001 only

Business rule

4

Check Pay action for paid bills

No Pay icon for paid bills

INV-002 to INV-006

Restriction enforced

5

Check Download action for all bills

Download icon present for all bills

All bills downloadable


6

Verify action icons are intuitive

Icons clearly represent their functions

Eye=View, Pay=Payment, Download=Download


7

Test action tooltips (if available)

Tooltips explain action functions

Hover over icons


8

Check Receipt action for paid bills

Receipt icon available for paid bills only

Paid bills only


Verification Points

  • Primary_Verification: Correct action options available based on bill status (View=all, Pay=current unpaid only, Download=all)
  • Secondary_Verifications: Icons are intuitive and properly placed, Business rules correctly enforced
  • Negative_Verification: No inappropriate actions available, No security bypasses





Test Case 19: Bill Download Functionality (AC19)

Test Case Metadata

  • Test Case ID: CSS01US02_TC_019
  • Title: Verify bill is downloaded when clicking download action
  • Created By: Hetal
  • Created Date: July 23, 2025
  • Version: 1.0

Classification

  • Module/Feature: Bill Management
  • Test Type: Functional/Integration
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Acceptance
  • Automation Status: Manual

Enhanced Tags

Tags: Happy-Path, Consumer, Billing, Download, Integration, MOD-CX-Web, P2-High, Phase-Acceptance, Type-Functional, Platform-Web

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 3 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: PDF Generation Service, File Download handling
  • Performance_Baseline: < 3 seconds for download initiation
  • Data_Requirements: Bills with complete information for PDF generation

Prerequisites

  • Setup_Requirements: PDF generation service functional
  • User_Roles_Permissions: Consumer role with download permissions
  • Test_Data: INV-001 and other bills available for download
  • Prior_Test_Cases: Bill listing displays with download actions

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Locate download icon for first bill

Download action (download icon) visible

INV-001


2

Click download icon

PDF download initiates


Browser download begins

3

Verify file download

PDF file downloads to default location

Filename: INV-001.pdf


4

Check download completion

Download completes successfully

File size > 0 bytes


5

Open downloaded PDF

PDF opens with bill details

Bill content readable


6

Verify PDF content accuracy

All bill information present and correct

Amount: $78.45, Service: Electric, dates correct


7

Test download for different bill

Another bill downloads successfully

INV-002.pdf


8

Verify filename convention

Downloaded files follow naming convention

Pattern: INV-XXX.pdf


Verification Points

  • Primary_Verification: PDF bill downloads successfully when download action is clicked
  • Secondary_Verifications: PDF content is accurate and complete, File naming convention correct
  • Negative_Verification: No download errors, No corrupted or empty files




Test Case 20: Bill Detail View Modal (AC20)

Test Case Metadata

  • Test Case ID: CSS01US02_TC_020
  • Title: Verify generated bill opens in dialog modal when clicking view action
  • Created By: Hetal
  • Created Date: July 23, 2025
  • Version: 1.0

Classification

  • Module/Feature: Bill Management
  • Test Type: Functional/UI
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags

Tags: Happy-Path, Consumer, Billing, View, Modal, UI, MOD-CX-Web, P2-High, Phase-Regression, Type-UI, Platform-Web

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 3 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Modal Components, Bill Detail Service
  • Performance_Baseline: < 2 seconds for modal load
  • Data_Requirements: Bills with complete details for viewing

Prerequisites

  • Setup_Requirements: Bill detail service functional
  • User_Roles_Permissions: Consumer role with view permissions
  • Test_Data: INV-001 with complete bill information
  • Prior_Test_Cases: Bill listing shows view actions

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Locate view icon (eye) for first bill

View action visible in actions column

INV-001


2

Click view icon

Bill detail modal opens


Modal overlays page

3

Verify modal displays bill content

Complete bill details displayed in modal

All bill information visible


4

Check modal formatting

Bill appears in professional format

Proper layout and styling


5

Verify modal functionality

Modal can be scrolled if content is long

Scrollable if needed


6

Test modal close button

Modal closes when X button clicked


Returns to bill listing

7

Test click outside modal

Modal closes when clicking outside


Standard modal behavior

8

Test view for different bill

View modal works for other bills

INV-002

Consistency check

Verification Points

  • Primary_Verification: Bill detail modal opens and displays complete generated bill when view action is clicked
  • Secondary_Verifications: Modal is properly formatted and functional, Modal behavior is standard (close, scroll)
  • Negative_Verification: Modal doesn't interfere with other functionality, No display issues




Test Case 21: Payment Modal from Pay Action (AC21)

Test Case Metadata

  • Test Case ID: CSS01US02_TC_021
  • Title: Verify payment modal opens when clicking pay action
  • Created By: Hetal
  • Created Date: July 23, 2025
  • Version: 1.0

Classification

  • Module/Feature: Bill Management
  • Test Type: Functional/UI
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Automated

Enhanced Tags

Tags: Happy-Path, Consumer, Billing, Payment, Modal, Action, MOD-CX-Web, P1-Critical, Phase-Smoke, Type-UI, Platform-Web

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Billing
  • Compliance_Required: No
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: Low
  • Expected_Execution_Time: 2 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Payment Modal Components, UI Framework
  • Performance_Baseline: < 500ms for modal open
  • Data_Requirements: Current unpaid bill available

Prerequisites

  • Setup_Requirements: Current unpaid bill with pay action available
  • User_Roles_Permissions: Consumer role with payment access
  • Test_Data: INV-001 unpaid bill with pay action
  • Prior_Test_Cases: Bill listing displays with pay actions

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Locate pay action for unpaid bill

Pay icon/button visible

INV-001 pay action


2

Click pay action

Payment modal opens


Should be same as clicking payment icon

3

Verify modal content

Payment modal displays bill details

Bill number, service type, dates, amount


4

Check modal title

Modal shows "Pay Bill" or similar title



5

Verify this is same modal as from payment icon

Same functionality and appearance


Consistency check

6

Test modal close and reopen

Pay action consistently opens modal


Repeatability

7

Verify pay action only for appropriate bills

Pay action only on current unpaid bills

Not on paid/historical bills


Verification Points

  • Primary_Verification: Payment modal opens successfully when pay action is clicked
  • Secondary_Verifications: Modal content and functionality identical to payment icon modal, Pay action only available for appropriate bills
  • Negative_Verification: No pay action available for inappropriate bills




Test Case 22: Pagination Implementation (AC22)

Test Case Metadata

  • Test Case ID: CSS01US02_TC_022
  • Title: Verify standard pagination is implemented for the listview
  • Created By: Hetal
  • Created Date: July 23, 2025
  • Version: 1.0

Classification

  • Module/Feature: Bill Management
  • Test Type: Functional/UI
  • Test Level: System
  • Priority: P3-Medium
  • Execution Phase: Regression
  • Automation Status: Automated

Enhanced Tags

Tags: Happy-Path, Consumer, Billing, Pagination, UI, MOD-CX-Web, P3-Medium, Phase-Regression, Type-UI, Platform-Web

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Low
  • Business_Priority: Could-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Low
  • Complexity_Level: Medium
  • Expected_Execution_Time: 4 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Low

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Pagination Components, UI Framework
  • Performance_Baseline: < 2 seconds for page navigation
  • Data_Requirements: Sufficient bills to trigger pagination (>10 bills)

Prerequisites

  • Setup_Requirements: Consumer account with >10 bills to test pagination
  • User_Roles_Permissions: Consumer role with bill viewing access
  • Test_Data: 15+ bills to exceed single page limit
  • Prior_Test_Cases: Bill listing displays correctly

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Load bill listing with >10 bills

Page loads with pagination controls visible

15+ bills total


2

Verify page size default

First page shows default number of bills

Default: 10 bills per page


3

Check pagination controls

Next, Previous, page numbers visible

Standard pagination UI


4

Click "Next" button

Navigate to second page

Page 2 loads


5

Verify page 2 content

Remaining bills displayed on page 2

Bills 11-15


6

Check current page indicator

Page 2 highlighted/selected

Visual indication


7

Click "Previous" button

Navigate back to first page

Page 1 loads


8

Test direct page navigation

Click page number to navigate

Click "2" goes to page 2


9

Verify data consistency

No bills lost or duplicated during pagination

Same total count


Verification Points

  • Primary_Verification: Standard pagination implemented with proper navigation controls
  • Secondary_Verifications: Page indicators work correctly, Data consistency maintained
  • Negative_Verification: No data loss during pagination, No navigation errors




Test Case 23: Status Filter Option (AC23)

Test Case Metadata

  • Test Case ID: CSS01US02_TC_023
  • Title: Verify filter option by status is provided
  • Created By: Hetal
  • Created Date: July 23, 2025
  • Version: 1.0

Classification

  • Module/Feature: Bill Management
  • Test Type: Functional/UI
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Automated

Enhanced Tags

Tags: Happy-Path, Consumer, Billing, Filter, Status, MOD-CX-Web, P2-High, Phase-Regression, Type-Functional, Platform-Web

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 3 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Filter Components, Bill API
  • Performance_Baseline: < 1 second for filter application
  • Data_Requirements: Bills with different statuses (Paid, Unpaid, Carried Forward)

Prerequisites

  • Setup_Requirements: Bills with various status types
  • User_Roles_Permissions: Consumer role with bill viewing access
  • Test_Data: Mix of Paid, Unpaid, and Carried Forward bills
  • Prior_Test_Cases: Bill listing displays correctly

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Locate filter control on bill listing page

Filter dropdown/control visible


Usually near search

2

Click filter dropdown

Filter options display

Options: All, Paid, Unpaid, Carried Forward


3

Select "All" filter

All bills display (default state)

All 6 bills visible


4

Select "Unpaid" filter

Only unpaid bills display

INV-001 only (1 bill)


5

Verify unpaid filter results

Only bills with "Unpaid" status shown

Count matches unpaid bills


6

Select "Paid" filter

Only paid bills display

INV-002 to INV-006 (5 bills)


7

Verify paid filter results

Only bills with "Paid" status shown

Green status indicators


8

Select "Carried Forward" filter (if applicable)

Only carried forward bills display

Orange status bills


9

Reset to "All" filter

All bills display again

Full list restored


Verification Points

  • Primary_Verification: Filter correctly shows bills by status (All, Paid, Unpaid, Carried Forward)
  • Secondary_Verifications: Filter options are complete, Results update immediately
  • Negative_Verification: No bills lost during filtering, Filter results are accurate




Test Case Metadata

  • Test Case ID: CSS01US02_TC_024
  • Title: Verify search functionality by bill number is provided
  • Created By: Hetal
  • Created Date: July 23, 2025
  • Version: 1.0

Classification

  • Module/Feature: Bill Management
  • Test Type: Functional/UI
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Automated

Enhanced Tags

Tags: Happy-Path, Consumer, Billing, Search, Bill-Number, MOD-CX-Web, P2-High, Phase-Regression, Type-Functional, Platform-Web

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 3 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Search Components, Bill API
  • Performance_Baseline: < 1 second for search results
  • Data_Requirements: Multiple bills with different bill numbers

Prerequisites

  • Setup_Requirements: Multiple bills with distinct bill numbers
  • User_Roles_Permissions: Consumer role with bill viewing access
  • Test_Data: Bills: INV-001, INV-002, INV-003, INV-004, INV-005, INV-006
  • Prior_Test_Cases: Bill listing displays correctly

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Locate search box on bills page

Search input field visible


Usually labeled "Search bills..."

2

Click in search box

Search field becomes active/focused


Cursor appears

3

Enter complete bill number

Search field accepts input

Search term: "INV-001"


4

Execute search (press Enter or search button)

Search results display

Only INV-001 shows


5

Verify search results accuracy

Correct bill information displayed

Electric, $78.45, Unpaid status


6

Clear search field

All bills display again


Reset to full list

7

Test partial search

Partial matches work

Search: "INV" shows all bills


8

Test case insensitive search

Search works regardless of case

Search: "inv-001" finds INV-001


9

Test invalid search

No results for non-existent bill number

Search: "XYZ-999" shows no results


10

Verify search persistence

Search term remains after results display


User can see what they searched

Verification Points

  • Primary_Verification: Search functionality returns accurate results for bill numbers
  • Secondary_Verifications: Search is case-insensitive, Partial matches work, Invalid searches handled properly
  • Negative_Verification: No incorrect results returned, Search doesn't break listing functionality