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Field Alerts-- Failures Management (AX05US01)

Field Alerts - Asset Failure Reporting System Test Cases

Test Scenario Summary

A. Functional Test Scenarios

  1. Dashboard Metrics Display & Real-time Updates
  2. Failure Report Creation & Submission
  3. Asset Identification Methods (GPS, Map, Manual)
  4. Failure Classification & Priority Assignment
  5. Automatic Service Order Generation
  6. Status Workflow Management
  7. Photo/Video Upload & Documentation
  8. Search & Filter Functionality
  9. Notification System
  10. User Role-Based Access Control

B. Non-Functional Test Scenarios

  1. Performance Testing (Dashboard load, API response times)
  2. Cross-Browser/Device Compatibility
  3. Security Testing (Authentication, Data Protection)
  4. Usability Testing (Mobile-first design)
  5. Reliability Testing (System stability, error recovery)

C. Edge Case & Error Scenarios

  1. Network Connectivity Issues
  2. Invalid Input Handling
  3. System Integration Failures
  4. Data Corruption/Inconsistency
  5. Concurrent User Operations



Detailed Test Cases

TC001: Dashboard Metrics Display and Real-time Updates

Test Case Metadata

  • Test Case ID: AX05US01_TC_001
  • Title: Verify dashboard displays accurate real-time failure metrics
  • Created By: Prachi
  • Created Date: 2025-01-09
  • Version: 1.0

Classification

  • Module/Feature: Failures Management (AX05US01)
  • Test Type: Functional
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Planned-for-Automation

Enhanced Tags

  • Tags: Happy-Path, Dashboard, Real-time-Metrics, MOD-Failures, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Engineering, Customer-Enterprise, Risk-Medium, Business-Critical, Revenue-Impact-Medium, Integration-API, Happy-path

Business Context

  • Customer_Segment: Enterprise
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 30 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 15%
  • Integration_Points: Database, API, Load-Balancer
  • Code_Module_Mapped: AX
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: Performance-Dashboard, SLA-Compliance
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Performance Testing Environment
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Load testing tools (JMeter/LoadRunner), Performance monitoring
  • Performance_Baseline: < 3 seconds page load, < 500ms API response
  • Data_Requirements: 1000+ failure records, multiple user accounts

Prerequisites

  • Setup_Requirements: Performance test environment, load generation tools
  • User_Roles_Permissions: 50 concurrent user accounts (various roles)
  • Test_Data:
    • 50 Field Technician accounts
    • 10 Asset Manager accounts
    • 5 O&M Manager accounts
    • Performance baseline data
  • Prior_Test_Cases: Functional tests passing

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Setup load test with 10 concurrent users

Test environment ready

10 user accounts

Baseline load test

2

Execute dashboard load test

Page loads within 3 seconds for all users

Dashboard metrics load

Performance SLA validation

3

Test failure report creation under load

All users can create reports within SLA

Standard failure data

Concurrent form submission

4

Increase load to 25 concurrent users

System maintains performance standards

25 user accounts

Moderate load testing

5

Test search functionality under load

Search results return within 1 second

Various search queries

Search performance validation

6

Increase load to 50 concurrent users

System performance degrades gracefully

50 user accounts

High load testing

7

Test file upload under concurrent load

File uploads complete within 30 seconds

Multiple 5MB files

Upload performance test

8

Monitor database performance

Database response times remain < 100ms

Query performance metrics

Database bottleneck test

9

Test API endpoints under load

API responses within 500ms SLA

Critical API calls

API performance validation

10

Execute stress test at 100 users

System handles peak load or fails gracefully

100 user accounts

Stress testing

11

Monitor system recovery

System recovers within 2 minutes after load reduction

Post-stress monitoring

Recovery testing

12

Validate error handling under load

Appropriate error messages, no data corruption

Error scenarios

Load error handling

Verification Points

  • Primary_Verification: System meets performance SLA under expected concurrent load
  • Secondary_Verifications: Graceful degradation under stress, proper error handling, quick recovery
  • Negative_Verification: No data corruption under load, no system crashes



TC002: Failure Report Creation with GPS Asset Identification

Test Case Metadata

  • Test Case ID: AX05US01_TC_002
  • Title: Create failure report using GPS-based asset identification
  • Created By: Prachi
  • Created Date: 2025-01-09
  • Version: 1.0

Classification

  • Module/Feature: Failures Management (AX05US01)
  • Test Type: Functional
  • Test Level: Integration
  • Priority: P1-Critical
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags

  • Tags: Happy-Path, Asset-Identification, GPS-Location, Mobile-Friendly, MOD-Failures, P1-Critical, Phase-Regression, Type-Functional, Platform-Both, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-GPS-Service, Happy-path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 5 minutes
  • Reproducibility_Score: Medium
  • Data_Sensitivity: Medium
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 40%
  • Integration_Points: GPS-Service, Asset-Database, Service-Order-System
  • Code_Module_Mapped: AX
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Both

Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: Integration-Testing, Mobile-Coverage
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+ Mobile
  • Device/OS: Android 13+
  • Screen_Resolution: Mobile-375x667
  • Dependencies: GPS service, Asset database, Location permissions
  • Performance_Baseline: < 5 seconds asset search
  • Data_Requirements: Assets within 500m radius of test location

Prerequisites

  • Setup_Requirements: Mobile device with GPS enabled, Location permissions granted
  • User_Roles_Permissions: Field Technician role
  • Test_Data:
    • Test location: 40.7128° N, 74.0060° W
    • Assets within radius: P-045 (Main Pump), H-123 (Fire Hydrant), V-789 (Control Valve)
  • Prior_Test_Cases: User authentication, Location permission granted

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Login as Field Technician

Successful authentication

john.smith@utility.com / Pass123!

Verify role permissions

2

Navigate to Field Alerts > Failures

Dashboard loads successfully

N/A

Mobile responsive check

3

Click "Report New Failure"

Failure report form opens with auto-generated FAIL-2025-### ID

Expected format: FAIL-2025-004

ID generation validation

4

Select "Search Assets in My Location" from dropdown

GPS location option selected

Current location: Test coordinates

Verify dropdown functionality

5

Click "Scan for Nearby Assets" button

System requests GPS location, shows loading indicator

Location permission required

GPS integration test

6

Review nearby assets list

Assets within 500m displayed with distance, sorted by proximity

P-045: 150m, H-123: 300m, V-789: 450m

Radius and sorting validation

7

Select asset P-045 (Main Pump)

Asset details populate: ID, Name, Condition Score, Risk Score

P-045, Main Pump Station A, Condition: 78, Risk: 22

Asset data integration

8

Set Priority to "Critical"

Critical priority selected with red badge

Priority: Critical

Priority assignment

9

Select Failure Mode "Bearing Failure"

Failure mode selected from dropdown

Mechanical > Bearing Failure

Business rule validation

10

Add symptoms: "Unusual Noise", "Vibration"

Multiple symptoms selected

Checkboxes marked

Multi-select functionality

11

Enter failure description

Description accepted (min 20 chars)

"Pump making loud grinding noise, excessive vibration detected"

Field validation

12

Upload photo evidence

Photo uploaded successfully

pump_failure.jpg (5MB)

File upload integration

13

Submit failure report

Report submitted, confirmation displayed with Failure ID

Success: FAIL-2025-004 created

End-to-end validation

14

Verify automatic service order creation

Service order auto-generated for Critical priority

SO-2025-001 created

Business rule enforcement

Verification Points

  • Primary_Verification: Failure report created successfully with correct asset association
  • Secondary_Verifications: GPS search works, auto-generation functions correctly, file upload succeeds
  • Negative_Verification: Cannot submit without required fields, invalid locations handled gracefully

TC003: Manual Asset Search and Medium Priority Failure

Test Case Metadata

  • Test Case ID: AX05US01_TC_003
  • Title: Create failure report using manual asset search for medium priority failure
  • Created By: Prachi
  • Created Date: 2025-01-09
  • Version: 1.0

Classification

  • Module/Feature: Failures Management (AX05US01)
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Planned-for-Automation

Enhanced Tags

  • Tags: Happy-Path, Manual-Search, Asset-Identification, MOD-Failures, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Asset-Database, Happy-path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 4 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Medium

Coverage Tracking

  • Feature_Coverage: 35%
  • Integration_Points: Asset-Database, Search-Service
  • Code_Module_Mapped: AX
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Product
  • Report_Categories: Feature-Coverage, Search-Functionality
  • Trend_Tracking: Yes
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Firefox 118+
  • Device/OS: Windows 11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Asset database, Search service
  • Performance_Baseline: < 2 seconds search results
  • Data_Requirements: Searchable assets with various facilities and networks

Prerequisites

  • Setup_Requirements: Asset database populated with searchable records
  • User_Roles_Permissions: Field Technician role
  • Test_Data:
    • Search term: "Pine Street"
    • Expected results: M-456 (Water Meter), H-789 (Fire Hydrant), V-234 (Gate Valve)
    • User credentials: field.tech2@utility.com / Pass123!
  • Prior_Test_Cases: Authentication successful (TC011)

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Click "Report New Failure"

Form opens with unique ID

FAIL-2025-005

ID sequence validation

2

Select "Manual Search by ID/Name"

Manual search interface opens

N/A

Interface switching

3

Enter "Pine Street" in search bar

Search results display matching assets

M-456, H-789, V-234

Partial text matching

4

Apply Facility filter "Distribution"

Results filtered to distribution assets only

M-456, V-234 remain

Filter functionality

5

Select asset M-456 (Water Meter)

Asset selected, details populated

ID: M-456, Name: Water Meter #456, Condition: 85, Risk: 15

Asset selection

6

Set Priority to "Medium"

Medium priority with yellow badge

Priority: Medium

Non-critical priority

7

Select Failure Mode "Operational"

Mode selected

Failure Mode: Operational

Mode selection

8

Choose symptoms "Low Pressure"

Symptom selected

Observed Symptoms: Low Pressure

Symptom tracking

9

Enter description

Valid description (20+ chars)

"Water meter showing inconsistent readings, pressure appears low"

Description validation

10

Submit without photo

Report submitted successfully

No photos required

Optional upload test

11

Verify no automatic service order

No service order created for Medium priority

Service orders only for Critical/High

Business rule validation

12

Check failure appears in dashboard

New failure visible in table

Status: New, awaiting action

Dashboard integration

Verification Points

  • Primary_Verification: Manual search finds correct assets and creates failure report
  • Secondary_Verifications: Filters work correctly, medium priority doesn't auto-create service orders
  • Negative_Verification: Service order should not be created for medium/low priority failures



TC004: Critical Alert Notification System

Test Case Metadata

  • Test Case ID: AX05US01_TC_004
  • Title: Verify critical failure notifications sent to O&M Manager
  • Created By: Prachi
  • Created Date: 2025-01-09
  • Version: 1.0

Classification

  • Module/Feature: Failures Management (AX05US01)
  • Test Type: Integration
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Manual

Enhanced Tags

  • Tags: Critical-Path, Notifications, Real-time-Alerts, MOD-Failures, P1-Critical, Phase-Smoke, Type-Integration, Platform-Both, Report-Engineering, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Notification-Service, Alert-System

Business Context

  • Customer_Segment: Enterprise
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 5 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 30%
  • Integration_Points: Email-Service, SMS-Service, Push-Notification-Service
  • Code_Module_Mapped: AX
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Both

Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: Integration-Testing, Alert-Performance
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Email service, SMS service, Push notification service
  • Performance_Baseline: < 30 seconds notification delivery
  • Data_Requirements: O&M Manager contact details configured

Prerequisites

  • Setup_Requirements: Notification services configured, O&M Manager user account
  • User_Roles_Permissions: Field Technician (reporter), O&M Manager (recipient)
  • Test_Data:
    • O&M Manager: mike.jones@utility.com, +1-555-0123
    • Critical failure scenario prepared
    • Field Technician: sarah.wilson@utility.com / Pass123!
  • Prior_Test_Cases: Authentication (TC011), notification preferences set

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Login as Field Technician

Authentication successful

sarah.wilson@utility.com

Reporter role

2

Create failure report with Critical priority

Form completed

Asset: P-045, Priority: Critical, Mode: Complete Failure

Critical scenario setup

3

Submit failure report

Report submitted, confirmation shown

FAIL-2025-006 created

Trigger notification

4

Verify email notification sent

Email delivered to O&M Manager within 30 seconds

To: mike.jones@utility.com, Subject: CRITICAL FAILURE ALERT - P-045

Email integration test

5

Verify SMS notification sent

SMS delivered to O&M Manager mobile

To: +1-555-0123, Message: Critical failure P-045 reported

SMS integration test

6

Check notification content

All required details included

Failure ID, Asset, Priority, Location, Reporter

Content validation

7

Login as O&M Manager

Authentication successful

mike.jones@utility.com / Pass123!

Recipient verification

8

Verify dashboard alert

Critical failure highlighted in dashboard

Red alert badge, top of failures list

Dashboard integration

9

Click on critical failure

Failure details page opens

All report details visible

Navigation test

10

Verify service order auto-created

Service order exists with Critical priority

SO-2025-002, Priority: Critical, Status: New

Auto-generation validation

Verification Points

  • Primary_Verification: Critical failure notifications delivered to O&M Manager within SLA
  • Secondary_Verifications: Multiple notification channels work, content is complete and accurate
  • Negative_Verification: Non-critical failures should not trigger immediate alerts



TC005: Status Workflow Progression

Test Case Metadata

  • Test Case ID: AX05US01_TC_005
  • Title: Verify complete failure status workflow from New to Closed
  • Created By: Prachi
  • Created Date: 2025-01-09
  • Version: 1.0

Classification

  • Module/Feature: Failures Management (AX05US01)
  • Test Type: Functional
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Regression
  • Automation Status: Planned-for-Automation

Enhanced Tags

  • Tags: End-to-End, Status-Workflow, Business-Process, MOD-Failures, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Customer-All, Risk-Medium, Business-Critical, Revenue-Impact-Medium, Integration-Service-Orders, Workflow-Management

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: High
  • Expected_Execution_Time: 15 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: High

Coverage Tracking

  • Feature_Coverage: 60%
  • Integration_Points: Service-Order-System, User-Role-Management, Audit-Trail
  • Code_Module_Mapped: AX
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Product
  • Report_Categories: Workflow-Management, Integration-Testing
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Safari 16+
  • Device/OS: macOS 12+
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Service order system, User role permissions
  • Performance_Baseline: < 2 seconds status updates
  • Data_Requirements: Multi-role user access, service order integration

Prerequisites

  • Setup_Requirements: Users with different roles configured
  • User_Roles_Permissions: Field Technician, O&M Manager, Dispatcher
  • Test_Data:
    • High priority failure ready for workflow test
    • Service order system accessible
    • User accounts: field.tech@utility.com, om.manager@utility.com, dispatch@utility.com
    • All passwords: Pass123!
  • Prior_Test_Cases: Service order integration working (TC012)

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Create High priority failure report

Status: New

Priority: High, Asset: H-123

Workflow start point

2

Wait 2 days without action

Status automatically changes to Pending Action

System-triggered status change

Auto-status rule validation

3

Login as O&M Manager

Authentication successful

om.manager@utility.com / Pass123!

Manager role access

4

Create service order from failure

Status changes to Service Order Created

SO-2025-003 linked

Service order integration

5

Login as Dispatcher

Authentication successful

dispatch@utility.com / Pass123!

Dispatcher role

6

Assign crew to service order

Status changes to Assigned

Crew: Team Alpha assigned

Assignment tracking

7

Crew starts work on service order

Status changes to In Progress

Work started timestamp

Progress tracking

8

Complete service order work

Status changes to Resolved

Work completed, awaiting approval

Resolution marking

9

Login as O&M Manager

Authentication successful

om.manager@utility.com / Pass123!

Approval authority

10

Approve completed service order

Status changes to Closed

Final approval timestamp

Workflow completion

11

Verify status history

Complete audit trail visible

All status changes with timestamps and users

Audit trail validation

12

Verify failure removed from open count

Dashboard metrics updated

Total open failures decreased by 1

Metrics integration

Verification Points

  • Primary_Verification: Status progresses correctly through all workflow stages
  • Secondary_Verifications: Timestamps recorded, audit trail complete, metrics update
  • Negative_Verification: Cannot skip workflow steps, unauthorized users cannot change status



TC006: File Upload Validation and Security

Test Case Metadata

  • Test Case ID: AX05US01_TC_006
  • Title: Validate file upload functionality with security constraints
  • Created By: Prachi
  • Created Date: 2025-01-09
  • Version: 1.0

Classification

  • Module/Feature: Failures Management (AX05US01)
  • Test Type: Security
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags

  • Tags: Security-Testing, File-Upload, Validation, MOD-Failures, P2-High, Phase-Regression, Type-Security, Platform-Web, Report-QA, Customer-All, Risk-High, Business-High, Revenue-Impact-Low, Integration-File-Storage, Security-Validation

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Low
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: No

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: Medium
  • Expected_Execution_Time: 8 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: Medium

Coverage Tracking

  • Feature_Coverage: 20%
  • Integration_Points: File-Storage-Service, Security-Scanner, Antivirus-Service
  • Code_Module_Mapped: AX
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: QA
  • Report_Categories: Security-Testing, File-Management
  • Trend_Tracking: Yes
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Edge 118+
  • Device/OS: Windows 11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: File storage service, Antivirus scanning
  • Performance_Baseline: < 30 seconds upload for 10MB file
  • Data_Requirements: Various file types for testing

Prerequisites

  • Setup_Requirements: File storage configured, security scanning enabled
  • User_Roles_Permissions: Field Technician role
  • Test_Data:
    • Valid files: photo.jpg (2MB), video.mp4 (8MB), document.pdf (1MB)
    • Invalid files: malware.exe, oversized.mp4 (60MB), script.js
    • User credentials: field.tech@utility.com / Pass123!
  • Prior_Test_Cases: Failure report form accessible (TC002)

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Upload valid JPG photo

File uploads successfully, thumbnail shown

photo.jpg (2MB)

Standard image validation

2

Upload valid MP4 video

File uploads successfully, video icon shown

video.mp4 (8MB)

Video file support

3

Upload valid PDF document

File uploads successfully, document icon shown

document.pdf (1MB)

Document support

4

Attempt to upload .exe file

Upload rejected with error message

malware.exe

Security file type validation

5

Attempt to upload oversized file

Upload rejected, size limit error shown

oversized.mp4 (60MB)

Size limit enforcement

6

Upload file with special characters in name

File uploads with sanitized filename

file with spaces & symbols.jpg

Filename sanitization

7

Upload multiple files simultaneously

All valid files upload, progress indicators shown

3 files: jpg, mp4, pdf

Bulk upload capability

8

Verify total size limit

Upload rejected when total exceeds 50MB

Combined files > 50MB

Total size validation

9

Download uploaded file

File downloads successfully, content intact

Previously uploaded photo.jpg

Download functionality

10

Delete uploaded file

File removed, no longer visible

Select and delete photo.jpg

File management

11

Submit report with remaining files

Report submitted successfully with attachments

2 files attached

Integration validation

12

Verify file access control

Other users cannot access private attachments

Login as different user

Access control test

Verification Points

  • Primary_Verification: Only allowed file types upload successfully within size limits
  • Secondary_Verifications: Security scanning works, access controls enforced, download integrity maintained
  • Negative_Verification: Malicious files rejected, unauthorized access prevented


TC007: Search and Filter Functionality

Test Case Metadata

  • Test Case ID: AX05US01_TC_007
  • Title: Validate comprehensive search and filtering capabilities
  • Created By: Prachi
  • Created Date: 2025-01-09
  • Version: 1.0

Classification

  • Module/Feature: Failures Management (AX05US01)
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Automated

Enhanced Tags

  • Tags: Search-Functionality, Data-Filtering, User-Experience, MOD-Failures, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Customer-All, Risk-Low, Business-High, Revenue-Impact-Low, Integration-Database, Search-Performance

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Low
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: Low
  • Complexity_Level: Medium
  • Expected_Execution_Time: 6 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Low

Coverage Tracking

  • Feature_Coverage: 25%
  • Integration_Points: Database, Search-Service
  • Code_Module_Mapped: AX
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Product
  • Report_Categories: Feature-Coverage, User-Experience
  • Trend_Tracking: Yes
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Search service, Database with varied failure data
  • Performance_Baseline: < 1 second search results
  • Data_Requirements: 50+ failure records with varied attributes

Prerequisites

  • Setup_Requirements: Database populated with diverse failure records
  • User_Roles_Permissions: Asset Manager role
  • Test_Data:
    • Failures with different statuses, priorities, asset types, locations
    • Text search targets: "pump", "FAIL-2025-003", "Main Street"
    • User credentials: asset.manager@utility.com / Pass123!
  • Prior_Test_Cases: Dashboard accessible (TC001)

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Access failures dashboard

Full failures list displayed

50+ records visible

Baseline data verification

2

Enter "pump" in search field

Results filter to pump-related failures

Search: "pump"

Free text search

3

Verify search across all fields

Results include matches in Asset ID, Name, Location, Description

Matches in multiple fields

Comprehensive search

4

Clear search, select "Critical" priority filter

Only Critical priority failures shown

Priority: Critical

Single filter application

5

Add "New" status filter

Results show Critical AND New status failures

Priority: Critical, Status: New

Combined filter (AND logic)

6

Select "Pump" from Asset Type filter

Results include Critical, New, Pump type failures

Additional filter applied

Triple filter combination

7

Clear all filters

Full list restored

All filters reset

Filter reset functionality

8

Enter specific Failure ID

Single matching result shown

Search: "FAIL-2025-003"

Exact ID search

9

Test partial ID search

Results show failures with matching partial ID

Search: "2025-0"

Partial matching

10

Apply location-based search

Results filtered by location text

Search: "Main Street"

Location search

11

Verify real-time search

Results update as typing (300ms debounce)

Type slowly: "p-u-m-p"

Real-time functionality

12

Test no results scenario

"No failures found" message displayed

Search: "nonexistent"

Empty results handling

Verification Points

  • Primary_Verification: Search and filters return accurate, relevant results
  • Secondary_Verifications: Performance meets SLA, filters combine properly, real-time updates work
  • Negative_Verification: Invalid searches handled gracefully, no results shown appropriately



TC008: Cross-Browser Compatibility Testing

Test Case Metadata

  • Test Case ID: AX05US01_TC_008
  • Title: Verify system functionality across multiple browsers and devices
  • Created By: Prachi
  • Created Date: 2025-01-09
  • Version: 1.0

Classification

  • Module/Feature: Failures Management (AX05US01)
  • Test Type: Compatibility
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Acceptance
  • Automation Status: Automated

Enhanced Tags

  • Tags: Cross-Browser, Compatibility-Testing, Multi-Platform, MOD-Failures, P2-High, Phase-Acceptance, Type-Compatibility, Platform-Both, Report-QA, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-None, Browser-Compatibility

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 20 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Medium

Coverage Tracking

  • Feature_Coverage: 80%
  • Integration_Points: Browser-APIs, Device-Compatibility
  • Code_Module_Mapped: AX
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Both

Stakeholder Reporting

  • Primary_Stakeholder: QA
  • Report_Categories: Compatibility-Testing, Platform-Coverage
  • Trend_Tracking: Yes
  • Executive_Visibility: No
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 118+, Safari 16+, Edge 118+
  • Device/OS: Windows 10/11, macOS 12+, iOS 16+, Android 13+
  • Screen_Resolution: Desktop-1920x1080, Tablet-1024x768, Mobile-375x667
  • Dependencies: Cross-browser testing platform
  • Performance_Baseline: Consistent performance across browsers
  • Data_Requirements: Standard test failure data

Prerequisites

  • Setup_Requirements: BrowserStack or similar cross-browser testing platform
  • User_Roles_Permissions: Field Technician role for all browsers
  • Test_Data:
    • Standard failure report data
    • Image files for upload testing
    • User credentials: field.tech@utility.com / Pass123!
  • Prior_Test_Cases: Core functionality verified on primary browser (TC002)

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Test dashboard load on Chrome Desktop

Dashboard loads correctly, all metrics visible

Windows 10, Chrome 115

Primary browser baseline

2

Test dashboard load on Firefox Desktop

Dashboard loads correctly, styling consistent

Windows 10, Firefox 118

Firefox compatibility

3

Test dashboard load on Safari Desktop

Dashboard loads correctly, Mac-specific styling

macOS 12, Safari 16

Safari compatibility

4

Test dashboard load on Edge Desktop

Dashboard loads correctly, Edge-specific features

Windows 11, Edge 118

Edge compatibility

5

Test mobile responsiveness on Chrome Mobile

Mobile layout renders correctly, touch-friendly

Android 13, Chrome Mobile

Mobile responsive design

6

Test mobile responsiveness on Safari Mobile

iOS layout renders correctly, gestures work

iOS 16, Safari Mobile

iOS compatibility

7

Create failure report on each browser

Form functionality consistent across browsers

Standard failure data

Cross-browser form handling

8

Test file upload on all browsers

File upload works consistently

test-image.jpg (2MB)

Upload functionality

9

Test GPS functionality on mobile browsers

Location services work on mobile platforms

Mobile devices with GPS

GPS integration

10

Test performance consistency

Load times within acceptable range on all platforms

Performance benchmarks

Cross-platform performance

11

Verify responsive breakpoints

Layout adjusts correctly at 1024px and 375px breakpoints

Different screen sizes

Responsive design validation

12

Test accessibility features

Keyboard navigation, screen reader compatibility

Accessibility tools

Inclusive design verification

Verification Points

  • Primary_Verification: Core functionality works consistently across all browsers and devices
  • Secondary_Verifications: Performance acceptable, responsive design works, accessibility maintained
  • Negative_Verification: No browser-specific errors, consistent error handling across platforms



TC009: Performance Load Testing

Test Case Metadata

  • Test Case ID: AX05US01_TC_009
  • Title: Validate system performance under concurrent user load
  • Created By: Prachi
  • Created Date: 2025-01-09
  • Version: 1.0

Classification

  • Module/Feature: Failures Management (AX05US01)
  • Test Type: Performance
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Performance
  • Automation Status: Automated

Enhanced Tags

  • Tags: Performance-Testing, Load-Testing, Concurrent-Users, MOD-Failures, P1-Critical, Phase-Performance, Type-Performance, Platform-Web, Report-Engineering, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Database, Performance-SLA

Business Context

  • Customer_Segment: Enterprise
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 30 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 15%
  • Integration_Points: Database, API, Load-Balancer
  • Code_Module_Mapped: AX
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: Performance-Dashboard, SLA-Compliance
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Performance Testing Environment
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Load testing tools (JMeter/LoadRunner), Performance monitoring
  • Performance_Baseline: < 3 seconds page load, < 500ms API response
  • Data_Requirements: 1000+ failure records, multiple user accounts

Prerequisites

  • Setup_Requirements: Performance test environment, load generation tools
  • User_Roles_Permissions: 50 concurrent user accounts (various roles)
  • Test_Data:
    • 50 Field Technician accounts (field.tech001-050@utility.com)
    • 10 Asset Manager accounts (asset.mgr001-010@utility.com)
    • 5 O&M Manager accounts (om.manager001-005@utility.com)
    • All passwords: LoadTest123!
    • Performance baseline data
  • Prior_Test_Cases: Functional tests passing (TC001-TC007)

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Setup load test with 10 concurrent users

Test environment ready

10 user accounts

Baseline load test

2

Execute dashboard load test

Page loads within 3 seconds for all users

Dashboard metrics load

Performance SLA validation

3

Test failure report creation under load

All users can create reports within SLA

Standard failure data

Concurrent form submission

4

Increase load to 25 concurrent users

System maintains performance standards

25 user accounts

Moderate load testing

5

Test search functionality under load

Search results return within 1 second

Various search queries

Search performance validation

6

Increase load to 50 concurrent users

System performance degrades gracefully

50 user accounts

High load testing

7

Test file upload under concurrent load

File uploads complete within 30 seconds

Multiple 5MB files

Upload performance test

8

Monitor database performance

Database response times remain < 100ms

Query performance metrics

Database bottleneck test

9

Test API endpoints under load

API responses within 500ms SLA

Critical API calls

API performance validation

10

Execute stress test at 100 users

System handles peak load or fails gracefully

100 user accounts

Stress testing

11

Monitor system recovery

System recovers within 2 minutes after load reduction

Post-stress monitoring

Recovery testing

12

Validate error handling under load

Appropriate error messages, no data corruption

Error scenarios

Load error handling

Verification Points

  • Primary_Verification: System meets performance SLA under expected concurrent load
  • Secondary_Verifications: Graceful degradation under stress, proper error handling, quick recovery
  • Negative_Verification: No data corruption under load, no system crashes



TC010: Data Validation and Business Rules Enforcement

Test Case Metadata

  • Test Case ID: AX05US01_TC_010
  • Title: Validate all data inputs and enforce business rules
  • Created By: Prachi
  • Created Date: 2025-01-09
  • Version: 1.0

Classification

  • Module/Feature: Failures Management (AX05US01)
  • Test Type: Functional
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Regression
  • Automation Status: Automated

Enhanced Tags

  • Tags: Data-Validation, Business-Rules, Input-Validation, MOD-Failures, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-QA, Customer-All, Risk-High, Business-Critical, Revenue-Impact-Medium, Integration-Database, Data-Integrity

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: No

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 8 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 30%
  • Integration_Points: Validation-Service, Database, Security-Layer
  • Code_Module_Mapped: AX
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: QA
  • Report_Categories: Data-Quality, Security-Validation
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Validation service, Business rules engine
  • Performance_Baseline: < 200ms validation response
  • Data_Requirements: Valid and invalid test data sets

Prerequisites

  • Setup_Requirements: Validation rules configured, test data prepared
  • User_Roles_Permissions: Field Technician role
  • Test_Data:
    • Valid inputs: proper dates (2025-01-08), valid asset IDs (P-045), acceptable file sizes (2MB)
    • Invalid inputs: future dates (2025-12-31), non-existent assets (INVALID-999), oversized files (15MB), SQL injection attempts
    • User credentials: field.tech@utility.com / Pass123!
  • Prior_Test_Cases: Form accessibility verified (TC002)

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Enter future date for failure occurrence

Validation error displayed, form not submitted

Date: 2025-12-31

Future date validation

2

Leave required failure description empty

Error message shown, field highlighted

Description: ""

Required field validation

3

Enter description with only 10 characters

Validation error for minimum length

Description: "Too short"

Minimum length validation

4

Enter description exceeding 1000 characters

Text truncated or error shown

1001 character string

Maximum length validation

5

Select non-existent asset ID

Asset not found error displayed

Asset ID: "INVALID-999"

Asset existence validation

6

Attempt SQL injection in description field

Input sanitized, no database impact

Description: "'; DROP TABLE--"

Security validation

7

Upload file exceeding 10MB limit

File rejected with size error

large_file.jpg (15MB)

File size validation

8

Upload file with prohibited extension

File rejected with type error

malicious.exe

File type validation

9

Submit form with all valid data

Form submits successfully

Valid test data set

Positive validation test

10

Test priority-based service order rule

Service order created only for Critical/High

Priority: Critical vs Medium

Business rule enforcement

11

Test auto-status change after 2 days

Status changes from New to Pending Action

Simulate 2-day passage

Time-based business rule

12

Verify failure ID format validation

ID follows FAIL-YYYY-### pattern

Auto-generated IDs

Format consistency

Verification Points

  • Primary_Verification: All validation rules enforce data integrity correctly
  • Secondary_Verifications: Error messages are clear and helpful, security vulnerabilities prevented
  • Negative_Verification: Invalid data cannot be saved, malicious inputs are neutralized




TC011: User Role-Based Access Control

Test Case Metadata

  • Test Case ID: AX05US01_TC_011
  • Title: Verify role-based permissions and access controls
  • Created By: Prachi
  • Created Date: 2025-01-09
  • Version: 1.0

Classification

  • Module/Feature: Failures Management (AX05US01)
  • Test Type: Security
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Security
  • Automation Status: Manual

Enhanced Tags

  • Tags: Access-Control, Role-Permissions, Security-Testing, MOD-Failures, P1-Critical, Phase-Security, Type-Security, Platform-Web, Report-QA, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Auth-Service, Security-RBAC

Business Context

  • Customer_Segment: Enterprise
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 12 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 40%
  • Integration_Points: Authentication-Service, Authorization-Engine, User-Management
  • Code_Module_Mapped: AX
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: QA
  • Report_Categories: Security-Testing, Access-Control
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Authentication service, Role management system
  • Performance_Baseline: < 1 second role validation
  • Data_Requirements: User accounts with different roles and permissions

Prerequisites

  • Setup_Requirements: Multiple user accounts with different roles configured
  • User_Roles_Permissions: Field Technician, Asset Manager, O&M Manager, Dispatcher, System Admin
  • Test_Data:
    • field.tech@utility.com / Pass123! (Field Technician)
    • asset.mgr@utility.com / Pass123! (Asset Manager)
    • om.manager@utility.com / Pass123! (O&M Manager)
    • dispatch@utility.com / Pass123! (Dispatcher)
    • admin@utility.com / Pass123! (System Admin)
  • Prior_Test_Cases: Authentication system working

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Login as Field Technician

Access granted to failure reporting

field.tech@utility.com

Basic role access

2

Attempt to access admin functions

Access denied, appropriate error message

Admin menu items hidden

Permission boundary test

3

Create failure report as Field Technician

Report created successfully

Standard failure data

Core role function

4

Attempt to delete other user's failure

Action denied, permission error

Different user's failure

Data ownership validation

5

Login as Asset Manager

Dashboard access with analytics

asset.mgr@utility.com

Manager role privileges

6

View all failures in system

Full visibility granted

All failure records

Manager visibility rights

7

Create service order from failure

Action allowed for Asset Manager

High priority failure

Manager action permissions

8

Login as O&M Manager

Access to operational functions

om.manager@utility.com

Operations role access

9

Update failure status

Status change allowed

Active failure record

Status management rights

10

Approve completed service order

Approval action successful

Resolved service order

Approval authority validation

11

Login as Dispatcher

Limited access to assigned functions

dispatch@utility.com

Dispatcher role scope

12

Assign crew to service order

Assignment action allowed

Open service order

Dispatcher permissions

13

Login as System Admin

Full system access granted

admin@utility.com

Admin role verification

14

Access user management functions

Admin functions available

System administration

Admin privilege validation

15

Attempt unauthorized API access

API calls rejected without proper role

Direct API call

API security validation

Verification Points

  • Primary_Verification: Each role has access only to authorized functions and data
  • Secondary_Verifications: Role boundaries enforced, appropriate error messages, audit trail captured
  • Negative_Verification: Unauthorized access attempts logged and blocked



TC012: Integration with Service Order System

Test Case Metadata

  • Test Case ID: AX05US01_TC_012
  • Title: Verify seamless integration with service order management system
  • Created By: Prachi
  • Created Date: 2025-01-09
  • Version: 1.0

Classification

  • Module/Feature: Failures Management (AX05US01)
  • Test Type: Integration
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Integration
  • Automation Status: Automated

Enhanced Tags

  • Tags: System-Integration, Service-Orders, External-Integration, MOD-Failures, P1-Critical, Phase-Integration, Type-Integration, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Service-Order-System, API-Integration

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 12 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 50%
  • Integration_Points: Service-Order-API, Workflow-Engine, Status-Sync
  • Code_Module_Mapped: AX
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: Integration-Testing, System-Reliability
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Integration Testing Environment
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Service Order Management System API, Integration middleware
  • Performance_Baseline: < 5 seconds service order creation
  • Data_Requirements: Service order system connectivity, crew/resource data

Prerequisites

  • Setup_Requirements: Service order system available, API integration configured
  • User_Roles_Permissions: Asset Manager role with service order permissions
  • Test_Data:
    • Critical failure ready for service order creation
    • Available crews and resources in service order system
    • Integration test environment configured
    • User credentials: asset.manager@utility.com / Pass123!
  • Prior_Test_Cases: Failure reporting working (TC002), Service order system operational

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Create Critical priority failure

Failure report created successfully

Priority: Critical, Asset: P-045

Setup for integration test

2

Verify automatic service order creation

Service order automatically generated in external system

SO-2025-007 created

Auto-generation validation

3

Check service order details populated

Asset info, priority, description transferred correctly

All failure details mapped

Data mapping verification

4

Verify bi-directional status sync

Service order status updates reflect in failure system

SO status: Assigned → Failure status: Assigned

Status synchronization

5

Update service order in external system

Changes sync back to failure management system

Add crew assignment

Reverse integration test

6

Complete service order work

Failure status updates to Resolved

SO status: Completed

Completion workflow

7

Test manual service order creation

Additional service order created from failure details

Create second SO for same failure

Manual creation capability

8

Verify service order linking

Multiple service orders linked to single failure

Two SOs linked to one failure

Multi-SO relationship

9

Test integration error handling

System handles service order system downtime gracefully

Simulate SO system offline

Error resilience test

10

Verify data consistency

No data loss or corruption during integration operations

Compare data in both systems

Data integrity validation

11

Test bulk service order operations

Multiple failures generate service orders efficiently

Create 10 failures simultaneously

Bulk processing test

12

Validate audit trail integration

Service order actions logged in failure history

SO creation, updates tracked

Audit integration

Verification Points

  • Primary_Verification: Service orders created automatically and sync bidirectionally
  • Secondary_Verifications: Data mapping accurate, error handling robust, audit trail complete
  • Negative_Verification: Integration failures handled gracefully without data loss



TC013: API Testing for Critical Operations

Test Case Metadata

  • Test Case ID: AX05US01_TC_013
  • Title: Validate API endpoints for failure management operations
  • Created By: Prachi
  • Created Date: 2025-01-09
  • Version: 1.0

Classification

  • Module/Feature: Failures Management (AX05US01)
  • Test Type: API
  • Test Level: Integration
  • Priority: P1-Critical
  • Execution Phase: API
  • Automation Status: Automated

Enhanced Tags

  • Tags: API-Testing, Backend-Services, Data-Validation, MOD-Failures, P1-Critical, Phase-API, Type-API, Platform-Both, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-API, API-Security

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 10 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 40%
  • Integration_Points: API-Gateway, Authentication-Service, Database
  • Code_Module_Mapped: AX
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Both

Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: API-Performance, Security-Validation
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: API Testing Environment
  • Browser/Version: Postman/REST Client
  • Device/OS: Windows 10
  • Screen_Resolution: N/A (API Testing)
  • Dependencies: API Gateway, Authentication service, Database
  • Performance_Baseline: < 500ms API response time
  • Data_Requirements: API test data sets, authentication tokens

Prerequisites

  • Setup_Requirements: API documentation, test environment access, API keys
  • User_Roles_Permissions: API access credentials for different roles
  • Test_Data:
    • Valid API payloads for failure creation, updates
    • Authentication tokens:
      • field_tech_token: "Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9..."
      • asset_mgr_token: "Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ8..."
      • admin_token: "Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ7..."
    • Invalid payloads for negative testing
  • Prior_Test_Cases: Authentication API working (TC011)

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Test GET /api/failures endpoint

Returns failure list with proper structure

Valid auth token

Basic API functionality

2

Validate response schema

JSON structure matches API documentation

Response validation

Schema compliance

3

Test POST /api/failures with valid data

Creates failure, returns 201 with failure ID

Valid failure payload

Failure creation API

4

Test POST with invalid data

Returns 400 with validation errors

Invalid payload

Input validation

5

Test PUT /api/failures/{id} for updates

Updates failure, returns 200 with updated data

Failure update payload

Update functionality

6

Test DELETE /api/failures/{id}

Returns 204, failure marked as deleted

Existing failure ID

Soft delete validation

7

Test authentication with invalid token

Returns 401 Unauthorized

Invalid/expired token

Security validation

8

Test authorization with insufficient permissions

Returns 403 Forbidden

Limited role token

Permission validation

9

Test rate limiting

Returns 429 after exceeding rate limit

Multiple rapid requests

Rate limiting validation

10

Test API response times

All endpoints respond within 500ms SLA

Performance monitoring

Performance validation

11

Test error handling

Appropriate error codes and messages

Various error scenarios

Error handling validation

12

Test API versioning

Correct version headers handled

Version headers: v1, v2

Versioning support

Verification Points

  • Primary_Verification: All API endpoints function correctly with proper authentication
  • Secondary_Verifications: Response times meet SLA, error handling appropriate, security enforced
  • Negative_Verification: Invalid requests handled properly, unauthorized access prevented


TC014: End-to-End Workflow Testing

Test Case Metadata

  • Test Case ID: AX05US01_TC_014
  • Title: Complete end-to-end failure management workflow
  • Created By: Prachi
  • Created Date: 2025-01-09
  • Version: 1.0

Classification

  • Module/Feature: Failures Management (AX05US01)
  • Test Type: End-to-End
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Acceptance
  • Automation Status: Manual

Enhanced Tags

  • Tags: End-to-End, Complete-Workflow, Business-Process, MOD-Failures, P1-Critical, Phase-Acceptance, Type-Integration, Platform-Both, Report-Product, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-End-to-End, Workflow-Complete

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 25 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 95%
  • Integration_Points: All-Systems, End-to-End-Process, Cross-Platform
  • Code_Module_Mapped: AX
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Both

Stakeholder Reporting

  • Primary_Stakeholder: Product
  • Report_Categories: End-to-End-Testing, Business-Process-Validation
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Production-like staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10 (Desktop), Android 13 (Mobile)
  • Screen_Resolution: Desktop-1920x1080, Mobile-375x667
  • Dependencies: All integrated systems operational
  • Performance_Baseline: Complete workflow within 30 minutes
  • Data_Requirements: Real-world scenario data

Prerequisites

  • Setup_Requirements: Full system integration, all services running
  • User_Roles_Permissions: All user roles available for workflow
  • Test_Data:
    • Complete failure scenario from discovery to closure
    • Field Technician: sarah.wilson@utility.com / Pass123!
    • O&M Manager: mike.jones@utility.com / Pass123!
    • Dispatcher: dispatch.team@utility.com / Pass123!
    • Integration with service order, dispatch systems
  • Prior_Test_Cases: All component tests passing (TC001-TC014)

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Field Technician discovers failure on mobile

Technician ready to report failure

Mobile device, GPS location

Workflow initiation

2

Use GPS to identify failed asset

Asset P-045 identified via location

GPS coordinates: 40.7128°N, 74.0060°W

Asset identification

3

Create Critical priority failure report

Report created with auto-generated ID

FAIL-2025-008, Critical priority

Failure documentation

4

Upload photos of failure condition

Visual evidence attached

3 photos of pump failure (2MB each)

Evidence capture

5

Submit failure report from mobile

Report submitted, confirmation received

Submission timestamp: 2025-01-09 14:30

Mobile submission

6

Verify automatic service order creation

SO-2025-008 created automatically

Critical priority triggers auto-SO

Business rule execution

7

O&M Manager receives critical alert

Email and SMS notification received

Notification within 30 seconds

Alert system validation

8

O&M Manager reviews failure on desktop

Full failure details accessible

Desktop dashboard view

Management review

9

Dispatcher assigns crew to service order

Crew assigned, status updated to Assigned

Team Alpha assigned

Resource allocation

10

Crew receives work order on mobile

Service order details accessible

Mobile work order app

Field crew access

11

Crew updates status to In Progress

Status synchronized across systems

Bi-directional sync

Status management

12

Work completed, crew updates to Resolved

Service order marked complete

Work completion timestamp

Resolution tracking

13

O&M Manager approves completion

Final approval, status changed to Closed

Approval timestamp

Workflow closure

14

Verify complete audit trail

Full history from creation to closure

All actions logged with users/times

Audit completeness

15

Confirm metrics update

Dashboard reflects completed workflow

Open failures count decreased

Metrics accuracy

Verification Points

  • Primary_Verification: Complete workflow executes without errors from start to finish
  • Secondary_Verifications: All integrations work, notifications sent, audit trail complete
  • Negative_Verification: No data loss, no workflow gaps, proper error handling throughout



TC015: Auto-Save Draft Functionality

Test Case Metadata

  • Test Case ID: AX05US01_TC_015
  • Title: Verify automatic draft saving every 30 seconds
  • Created By: Prachi
  • Created Date: 2025-01-09
  • Version: 1.0

Classification

  • Module/Feature: Failures Management (AX05US01)
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Automated

Enhanced Tags

  • Tags: Auto-Save, Draft-Management, Data-Persistence, MOD-Failures, P2-High, Phase-Regression, Type-Functional, Platform-Both, Report-Product, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Low, Integration-Database, User-Experience

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Low
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 7 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Low

Coverage Tracking

  • Feature_Coverage: 15%
  • Integration_Points: Database, Local-Storage, Session-Management
  • Code_Module_Mapped: AX
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Both

Stakeholder Reporting

  • Primary_Stakeholder: Product
  • Report_Categories: User-Experience, Data-Persistence
  • Trend_Tracking: Yes
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Safari Mobile
  • Device/OS: Windows 10, iOS 16
  • Screen_Resolution: Desktop-1920x1080, Mobile-375x667
  • Dependencies: Database connectivity, Session management
  • Performance_Baseline: Auto-save within 30 seconds, < 1 second save operation
  • Data_Requirements: Form state persistence capability

Prerequisites

  • Setup_Requirements: Auto-save functionality configured, session management enabled
  • User_Roles_Permissions: Field Technician role
  • Test_Data:
    • Partial failure report data for auto-save testing
    • Asset ID: M-456 (Water Meter)
    • Priority: Medium
    • User credentials: field.tech@utility.com / Pass123!
  • Prior_Test_Cases: Basic form functionality working (TC002)

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Start new failure report

Form opens, no draft exists

New failure form

Baseline state

2

Enter partial information

Data entered but not submitted

Asset ID: M-456, Priority: Medium

Partial completion

3

Wait 30 seconds without action

Auto-save triggers, draft saved indicator shown

30-second timer validation

Auto-save validation

4

Continue entering data

Additional auto-saves occur every 30 seconds

Description: "Water meter issue..."

Incremental saving

5

Navigate away from form

Unsaved changes warning shown

Browser back button

Data protection

6

Return to failure reporting

Draft restored with entered data

Previous partial data restored

Draft recovery

7

Test on mobile device

Auto-save works on mobile platform

iPhone/Android testing

Cross-platform validation

8

Simulate network interruption

Draft saves locally during offline period

Network disconnect

Offline draft capability

9

Restore network connection

Local draft syncs to server

Network reconnect

Sync validation

10

Complete and submit report

Draft cleared after successful submission

Full report submitted

Draft cleanup

11

Verify no draft remains

No orphaned drafts in system

Clean state verification

Cleanup validation

12

Test multiple concurrent drafts

Each user's drafts isolated

Multiple user sessions

Isolation testing

Verification Points

  • Primary_Verification: Auto-save occurs every 30 seconds, drafts restore accurately
  • Secondary_Verifications: Draft indicators shown, unsaved changes warnings work, cross-platform consistency
  • Negative_Verification: No data loss during navigation, drafts don't interfere with submission



TC016: Offline Mobile Functionality

Test Case Metadata

  • Test Case ID: AX05US01_TC_016
  • Title: Validate offline functionality with data synchronization
  • Created By: Prachi
  • Created Date: 2025-01-09
  • Version: 1.0

Classification

  • Module/Feature: Failures Management (AX05US01)
  • Test Type: Functional
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Acceptance
  • Automation Status: Manual

Enhanced Tags

  • Tags: Offline-Functionality, Data-Sync, Mobile-Resilience, MOD-Failures, P1-Critical, Phase-Acceptance, Type-Functional, Platform-Mobile, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Sync-Service, Offline-Support

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 12 minutes
  • Reproducibility_Score: Medium
  • Data_Sensitivity: Medium
  • Failure_Impact: High

Coverage Tracking

  • Feature_Coverage: 45%
  • Integration_Points: Offline-Storage, Sync-Service, Mobile-Cache
  • Code_Module_Mapped: AX
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Mobile

Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: Mobile-Experience, Data-Resilience
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome Mobile, Safari Mobile
  • Device/OS: iPhone 14 (iOS 16), Samsung Galaxy S23 (Android 13)
  • Screen_Resolution: Mobile-375x667, Mobile-390x844
  • Dependencies: Mobile application cache, Offline storage, Sync service
  • Performance_Baseline: Offline operations within 2 seconds, sync within 1 minute
  • Data_Requirements: Offline storage capability, sync queue management

Prerequisites

  • Setup_Requirements: Mobile device with offline capabilities, sync service configured
  • User_Roles_Permissions: Field Technician role
  • Test_Data:
    • Mobile device with network control capability
    • Failure report data for offline testing
    • Asset data: P-045 (Main Pump), H-123 (Fire Hydrant)
    • User credentials: field.tech@utility.com / Pass123!
  • Prior_Test_Cases: Mobile functionality verified (TC013)

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Enable airplane mode on mobile

Device goes offline, offline indicator shown

Mobile device

Offline simulation

2

Access failure reporting form

Form loads from cache, full functionality available

Cached app functionality

Offline access validation

3

Create complete failure report offline

Form accepts all data, saves locally

Asset: P-045, Priority: Critical

Offline data capture

4

Upload photos while offline

Photos stored locally, queued for sync

2 photos (3MB each)

Offline media handling

5

Attempt to submit while offline

Queue for sync message shown, local storage confirmed

Offline submission

Offline handling

6

Create second failure report offline

Additional report saved locally

Asset: H-123, Priority: High

Multiple offline reports

7

Verify offline data persistence

Reports remain after app restart

App close/reopen

Data persistence test

8

Re-enable network connectivity

Device comes online, sync indicator appears

Network restored

Connectivity restoration

9

Verify automatic sync triggers

Queued reports sync to server automatically

Both reports uploaded

Auto-sync validation

10

Confirm reports appear in dashboard

Both failures visible in online system

Server-side verification

Sync completion

11

Test partial sync failure

Handles network interruption gracefully

Simulate network drop during sync

Resilience testing

12

Verify data integrity post-sync

No data corruption or loss, photos intact

Compare offline/online data

Data integrity validation

Verification Points

  • Primary_Verification: Offline functionality works completely, data syncs correctly when online
  • Secondary_Verifications: Multiple reports handled, sync failures managed gracefully, photos sync properly
  • Negative_Verification: No data loss during network transitions, no duplicate submissions, offline indicator accurate

TC017: Bulk Operations Management

Test Case Metadata

  • Test Case ID: AX05US01_TC_017
  • Title: Verify bulk operations for managing multiple failures
  • Created By: Prachi
  • Created Date: 2025-01-09
  • Version: 1.0

Classification

  • Module/Feature: Failures Management (AX05US01)
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Automated

Enhanced Tags

  • Tags: Bulk-Operations, Mass-Management, Efficiency-Tools, MOD-Failures, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Customer-Enterprise, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Database, Productivity-Features

Business Context

  • Customer_Segment: Enterprise
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: High
  • Expected_Execution_Time: 10 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: Medium

Coverage Tracking

  • Feature_Coverage: 35%
  • Integration_Points: Database, Transaction-Management, User-Interface
  • Code_Module_Mapped: AX
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Product
  • Report_Categories: Productivity-Features, User-Experience
  • Trend_Tracking: Yes
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Database with transaction support, Bulk operation services
  • Performance_Baseline: Bulk operations complete within 30 seconds for 50 records
  • Data_Requirements: 50+ failure records with various statuses for bulk testing

Prerequisites

  • Setup_Requirements: Multiple failure records for bulk operations, transaction rollback capability
  • User_Roles_Permissions: Asset Manager role with bulk operation permissions
  • Test_Data:
    • 20+ failure records with various statuses (New, Pending Action, In Progress)
    • 15+ failure records with different priorities (Critical, High, Medium, Low)
    • 10+ service orders ready for bulk assignment
    • User credentials: asset.manager@utility.com / Pass123!
  • Prior_Test_Cases: Search/Filter functionality working (TC007)

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Access failures dashboard

Full failures list displayed

50+ failure records

Baseline data verification

2

Select multiple failures using checkboxes

Multiple failures selected, bulk actions menu enabled

Select 5 New status failures

Multi-selection UI

3

Apply bulk status update

All selected failures status updated simultaneously

Status: New → Pending Action

Bulk status change

4

Verify audit trail for bulk operation

Single audit entry created for bulk action

Bulk status change logged

Audit trail validation

5

Test bulk priority change

Priority updated for all selected failures

Priority: Medium → High for 8 failures

Bulk priority update

6

Create service orders in bulk

Service orders generated for all selected failures

5 service orders created simultaneously

Bulk service order creation

7

Bulk assign to O&M Manager

All selected failures assigned to specific manager

Assignment to: mike.jones@utility.com

Bulk assignment

8

Test bulk export functionality

Selected failures exported to CSV/PDF format

Export 15 failures to CSV

Bulk export validation

9

Apply filters then select all visible

All filtered results selected for bulk action

Filter: Critical priority, Select All

Combined operations

10

Test bulk operation limits

System enforces maximum selection limits

Select 100+ failures

Performance/limit testing

11

Simulate bulk operation failure

Failed operations roll back completely

Simulate database error

Transaction integrity

12

Validate bulk operation rollback

No partial changes remain after failure

Verify clean rollback state

Rollback validation

Verification Points

  • Primary_Verification: Bulk operations complete successfully for multiple records with proper transaction handling
  • Secondary_Verifications: Audit trails maintained, performance acceptable for large sets, UI responsive
  • Negative_Verification: Failed operations don't leave partial changes, limits enforced, error messages clear



TC018: Regulatory Compliance Reporting

Test Case Metadata

  • Test Case ID: AX05US01_TC_018
  • Title: Generate failure reports for regulatory compliance and management review
  • Created By: Prachi
  • Created Date: 2025-01-09
  • Version: 1.0

Classification

  • Module/Feature: Failures Management (AX05US01)
  • Test Type: Functional
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Acceptance
  • Automation Status: Planned-for-Automation

Enhanced Tags

  • Tags: Regulatory-Compliance, Report-Generation, Audit-Support, MOD-Failures, P1-Critical, Phase-Acceptance, Type-Functional, Platform-Web, Report-QA, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-Medium, Integration-Reporting-Service, Compliance-Reports

Business Context

  • Customer_Segment: Enterprise
  • Revenue_Impact: Medium
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 12 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: High

Coverage Tracking

  • Feature_Coverage: 30%
  • Integration_Points: Reporting-Engine, Data-Warehouse, Export-Services
  • Code_Module_Mapped: AX
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: QA
  • Report_Categories: Compliance-Testing, Data-Quality
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Reporting engine, Data warehouse, Export services
  • Performance_Baseline: Report generation within 2 minutes, export within 30 seconds
  • Data_Requirements: Historical failure data spanning multiple time periods with complete audit trails

Prerequisites

  • Setup_Requirements: Reporting engine configured, compliance templates available, historical data populated
  • User_Roles_Permissions: Asset Manager, System Admin roles with reporting permissions
  • Test_Data:
    • Historical failure data: 6 months of records (200+ failures)
    • Critical failures: 25 records with complete resolution data
    • Asset performance data across different types and locations
    • User credentials: asset.manager@utility.com / Pass123!, admin@utility.com / Pass123!
  • Prior_Test_Cases: Dashboard functionality verified (TC001)

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Access compliance reporting section

Reporting interface loads with available templates

Compliance report menu

Report access validation

2

Generate monthly failure summary report

Report created with summary metrics and trends

Date range: December 2024

Standard reporting

3

Verify report data accuracy

Manual verification of key metrics against raw data

Compare totals, averages, trends

Data integrity validation

4

Create regulatory incident report

Detailed report for critical failures with full audit trails

Critical failures last 30 days (8 records)

Regulatory format

5

Generate asset performance report

Failure trends by asset type, location, and maintenance history

Asset performance analytics

Performance analysis

6

Export reports in multiple formats

Reports generated in PDF, Excel, and CSV formats

All three formats for same report

Format compliance

7

Validate PDF report formatting

Professional formatting with headers, footers, page numbers

PDF layout verification

Presentation quality

8

Test Excel report functionality

Data properly formatted in Excel with formulas and charts

Excel file validation

Data manipulation support

9

Schedule automated report generation

Reports scheduled for regular delivery via email

Monthly schedule setup

Automation capability

10

Test custom report parameters

Custom date ranges, asset filters, and priority selections work

Custom: Q4 2024, Critical only

Flexibility validation

11

Validate regulatory format compliance

Reports meet utility industry standards and requirements

Compare with regulatory templates

Compliance validation

12

Verify report security and access control

Only authorized users can access sensitive reports

Test with different user roles

Security validation

Verification Points

  • Primary_Verification: Reports generate accurately in required regulatory formats with complete data integrity
  • Secondary_Verifications: Multiple export formats work, automation functions properly, custom parameters effective
  • Negative_Verification: No data discrepancies, unauthorized users cannot access reports, sensitive data protected


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