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Printing & Distribution Management (BX06US01)

Printing & Distribution Management - Test Cases

Coverage Summary

  • Total Coverage: 100% (146 Test Cases/20 Acceptance Criteria * 100)
  • Total Test Cases: 146
  • Total Acceptance Criteria: 20

1. Test Scenario Analysis

A. Functional Test Scenarios

  1. Dashboard Metrics Display - Real-time printing status cards validation
  2. Billing Cycle Management - Status tracking and lapsed days calculation
  3. Status Update Workflow - Modal interface and status progression
  4. Distribution Channel Management - Multi-channel tracking and metrics
  5. Consumer-Level Distribution - Individual delivery status tracking
  6. Paper Bill Distribution - Geographic area-based assignment and tracking
  7. Bulk Assignment Operations - Resource allocation and progress monitoring
  8. Search, Filter, Export - Data manipulation and reporting capabilities

B. Non-Functional Test Scenarios

  1. Performance - Dashboard load times, concurrent user handling
  2. Security - Authentication, authorization, data protection
  3. Compatibility - Cross-browser, cross-device functionality
  4. Usability - User experience and navigation flow
  5. Reliability - System stability and error recovery

C. Edge Case & Error Scenarios

  1. Boundary Conditions - Maximum bill counts, date ranges
  2. Invalid Inputs - Malformed data, unauthorized access
  3. System Failures - Network issues, service unavailability
  4. Data Inconsistencies - Missing data, corrupted states



Verify Printing Dashboard Summary Cards Display Accurate Real-time Counts

Test Case ID: BX06US01_TC_001

Title: Verify Printing Dashboard Summary Cards Display Accurate Real-time Counts

Created By: Sarvesh
Created Date: 2025-06-10
Version: 1.0

Classification

  • Module/Feature: Printing & Distribution
  • Test Type: Functional/UI
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Planned-for-Automation

Enhanced Tags HappyPath, Database, CxServices, CommServices, BxServices, MOD-BX, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Engineering/Product/QA, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-High, Integration-End-to-End

Business Context

  • Customer_Segment: Enterprise
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: Medium
  • Expected_Execution_Time: 3 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 100% of dashboard metrics
  • Integration_Points:-   Database, CxServices, CommServices, BxServices
  • Code_Module_Mapped: Dashboard Summary Components
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Engineering/Product
  • Report_Categories: Quality-Dashboard, Module-Coverage
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11, macOS 12+
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: SMART360 database, printing vendor APIs
  • Performance_Baseline: < 2 seconds page load
  • Data_Requirements: Active billing cycles with varied statuses

Prerequisites

  • Setup_Requirements: SMART360 system configured with sample billing cycles
  • User_Roles_Permissions: Billing Manager role with full dashboard access
  • Test_Data:
    • 5 billing cycles in Pending status
    • 3 billing cycles in Progress status
    • 12 billing cycles completed today
    • Average processing time data available
    • 2 delayed cycles exceeding threshold
  • Prior_Test_Cases: System login and navigation tests

Test Procedure

Step

Action

Expected Result

Test Data

Comments

1

Navigate to Billing module in SMART360

Billing module loads successfully

Valid user credentials

Verify module accessibility

2

Click "Printing & Distribution" menu option

Dashboard displays with summary cards

N/A

Check navigation responsiveness

3

Verify "Pending Print Start" card value

Displays count: Count of billing cycles ready for printing but not yet initiated

Yellow/orange color

5 pending cycles

Validate real-time count accuracy

4

Verify "Printing in Progress" card value

Displays count: Number of billing cycles currently being printed

with blue color

3 active cycles

Check status color coding

5

Verify "Printed Today" card value

Displays count: Count of billing cycles completed printing on current date

with green color

12 completed today

Confirm daily completion tracking

6

Verify "Average Processing Time" display

Shows Mean duration from print start to completion across all jobs

Historical completion data

Validate calculation accuracy

7

Verify "Delayed Print Alerts" count

Displays count Count of print jobs exceeding expected completion timeframes

with red color

2 overdue cycles

Check alert threshold logic

8

Refresh page and re-verify all counts

All counts remain consistent

Same test data

Test data persistence

Verification Points

  • Primary_Verification: All summary cards display correct counts and colors matching business rules
  • Secondary_Verifications: Card icons, text labels, responsive layout
  • Negative_Verification: No negative numbers, no system errors, no missing cards



Verify Automatic Lapsed Days Calculation for Non-Completed Cycles

Test Case ID: BX06US01_TC_002

Title: Verify Automatic Lapsed Days Calculation for Non-Completed Cycles

Created By: Sarvesh
Created Date: 2025-06-10
Version: 1.0

Classification

  • Module/Feature: Printing & Distribution
  • Test Type: Functional
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Regression
  • Automation Status: Automated

Enhanced Tags HappyPath, Database, CxServices, CommServices, BxServices, MOD-BX, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering/QA, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Point

Business Context

  • Customer_Segment: Enterprise
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 4 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 100% of lapsed days calculation logic
  • Integration_Points:-   Database, CxServices, CommServices, BxServices
  • Code_Module_Mapped: Lapsed Days Calculator
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Engineering/QA
  • Report_Categories: Quality-Dashboard, Business-Logic-Coverage
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11, macOS 12+
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: System date/time service, billing database
  • Performance_Baseline: < 500ms calculation time
  • Data_Requirements: Billing cycles with known print dates

Prerequisites

  • Setup_Requirements: System date set to 2025-06-10
  • User_Roles_Permissions: Billing Manager role
  • Test_Data:
    • January 2025 cycle: Print Date 05 Feb 2025 (Current: 2025-06-10 = 125 days)
    • February 2025 cycle: Print Date 05 Mar 2025 (Current: 2025-06-10 = 97 days)
    • December 2024 cycle: Print Date 05 Jan 2025 (Current: 2025-06-10 = 156 days)
  • Prior_Test_Cases: Dashboard access verified

Test Procedure

Step

Action

Expected Result

Test Data

Comments

1

Access Printing Dashboard

Dashboard loads with billing cycle table

Valid credentials

Baseline verification

2

Locate billing cycle row

Row displays with Print Date

January 2025 cycle data

Identify test target

3

Verify Lapsed Days calculation

Displays: days with orange highlighting

lapsed days calculation based on print date vs current date

Current date: 2025-06-10

Validate calculation: (2025-06-10) - (2025-02-05)

4

Locate billing cycle row

Row displays with Print Date: 05 Mar 2025

February 2025 cycle data

Second calculation point

8

Change system date to lapsed days calculation based on print date vs current date

All lapsed days increase days according to lapsed days calculation based on print date vs current date

Modified system date

Test dynamic calculation

Verification Points

  • Primary_Verification: Lapsed days calculated as (Current Date - Print Date) for all non-completed cycles
  • Secondary_Verifications: Orange color highlighting for aged cycles, proper date formatting
  • Negative_Verification: No negative lapsed days, no calculation errors for future dates



Verify Status Progression Workflow Prevents Backward Status Changes

Test Case ID: BX06US01_TC_003

Title: Verify Status Progression Workflow Prevents Backward Status Changes

Created By: Sarvesh
Created Date: 2025-06-10
Version: 1.0

Classification

  • Module/Feature: Printing & Distribution
  • Test Type: Functional
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags HappyPath, Database, CxServices, CommServices, BxServices, MOD-BX, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering/Product, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-Medium, Integration-Point

Business Context

  • Customer_Segment: Enterprise
  • Revenue_Impact: Medium
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 5 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: High

Coverage Tracking

  • Feature_Coverage: 100% of status workflow logic
  • Integration_Points:-   Database, CxServices, CommServices, BxServices
  • Code_Module_Mapped: Status Workflow Manager
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Engineering/Product
  • Report_Categories: Business-Logic-Coverage, Workflow-Validation
  • Trend_Tracking: Yes
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11, macOS 12+
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Workflow validation service, status database
  • Performance_Baseline: < 1 second modal response
  • Data_Requirements: Billing cycles in different status states

Prerequisites

  • Setup_Requirements: Billing cycles in Pending, Started, and Completed states
  • User_Roles_Permissions: Billing Manager with status update permissions
  • Test_Data:
    • Cycle A: Status = Pending
    • Cycle B: Status = Started
    • Cycle C: Status = Completed
  • Prior_Test_Cases: Dashboard access and modal functionality verified

Test Procedure

Step

Action

Expected Result

Test Data

Comments

1

Click on edit icon

Eg:- for Cycle A (Pending status)

Edit modal opens with current status "Pending"

Cycle A data

Baseline modal access

2

Attempt to select "Started" status

Selection allowed, button highlights blue

Status progression rules

Forward progression test

3

Save changes and verify update

Status updates to "Started" successfully

Updated Cycle A

Confirm forward progression

4

Reopen edit modal eg:- for Cycle A (now Started)

Modal shows current status "Started"

Updated Cycle A

Verify persisted change

5

Attempt to select "Pending" status

Selection disabled or grayed out

Status validation rules

Backward progression prevention

6

Attempt to select "Completed" status

Selection allowed, button highlights blue

Status progression rules

Skip-ahead progression test

7

Save with "Completed" status

Status updates to "Completed" successfully

Updated Cycle A

Confirm skip-ahead allowed

8

Open edit modal for Cycle Completed

Modal shows "Completed" status

Cycle C data

Test completed cycle

9

Verify all previous statuses disabled

"Pending" and "Started" options disabled/grayed

Status validation rules

Prevent any backward movement

10

Attempt to save without changes

Modal closes without errors

No modifications

Test cancel/no-change scenario

Verification Points

  • Primary_Verification: Status can only progress forward (Pending → Started → Completed)
  • Secondary_Verifications: UI feedback for disabled options, proper modal behavior
  • Negative_Verification: No backward status changes allowed, no data corruption



Verify Multi-Channel Distribution Metrics Display and Calculation

Test Case ID: BX06US01_TC_004

Title: Verify Multi-Channel Distribution Metrics Display and Calculation

Created By: Sarvesh
Created Date: 2025-06-10
Version: 1.0

Classification

  • Module/Feature: Printing & Distribution
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Automated

Enhanced Tags HappyPath, Database, CxServices, CommServices, BxServices, MOD-BX, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Product/QA, Customer-Enterprise, Risk-Medium, Business-High, Revenue-Impact-High, Integration-End-to-End

Business Context

  • Customer_Segment: Enterprise
  • Revenue_Impact: High
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: High
  • Expected_Execution_Time: 6 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: High

Coverage Tracking

  • Feature_Coverage: 100% of distribution channel metrics
  • Integration_Points:-   Database, CxServices, CommServices, BxServices
  • Code_Module_Mapped: Distribution Channel Calculator
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Product/QA
  • Report_Categories: Channel-Performance, Distribution-Analytics
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11, macOS 12+
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Email gateway, SMS service, WhatsApp API, postal tracking
  • Performance_Baseline: < 3 seconds channel data load
  • Data_Requirements: Multi-channel distribution data with success/failure metrics

Prerequisites

  • Setup_Requirements: All distribution channels configured and active
  • User_Roles_Permissions: Billing Manager with distribution access
  • Test_Data:
    • December 2024: Email (920/700/50), SMS (780/600/40), WhatsApp (620/550/30), Paper (420/350/40), Notification (320/250/20)
    • Channel format: Delivered/Failed/Pending
  • Prior_Test_Cases: Dashboard navigation verified

Test Procedure

Step

Action

Expected Result

Test Data

Comments

1

Navigate to Distribution tab

Distribution dashboard loads with summary cards

Distribution data

Tab switching verification

2

Verify "Distribution Success Rate" calculation

Displays: 95% with green highlighting

 (successful deliveries ÷ total delivery attempts) × 100

All channel data

Validate success rate formula

3

Locate billing cycle row

Row displays with all channel metrics

December 2024 data

Target row identification

4

Verify Email channel display

Shows Email channel in list view in format of Format: Delivered/Failed/Pending

eg:- : 920/700/50 with blue color coding

Email metrics

Delivered/Failed/Pending format

5

Verify SMS channel display

Shows SMS channel display in format of Format: Delivered/Failed/Pending

eg:- : 780/600/40 with green color coding

SMS metrics

Channel-specific color validation

6

Verify WhatsApp channel display

Shows WhatsApp channel display

in format of Format: Delivered/Failed/Pending

: 620/550/30 with teal color coding

WhatsApp metrics

WhatsApp channel validation

7

Verify Paper channel display

Shows Paper channel display in format of Format: Delivered/Failed/Pending

: 420/350/40 with orange color coding

Paper metrics

Physical delivery tracking

8

Verify Notification channel display

Shows Notification channel display in format of Format: Delivered/Failed/Pending

:320/250/20 with purple color coding

Notification metrics

Push notification tracking

9

Calculate overall success rate manually

overall success rate displays on card as: "Distribution Success Rate"

(successful deliveries ÷ total delivery attempts) × 100

All channel totals

Cross-verify system calculation

10

Verify "Delivery Failures" summary card

Shows Count of consumers who failed delivery across ALL attempted channels

Aggregated failure data

Summary card accuracy

Verification Points

  • Primary_Verification: All distribution channels display correct metrics in Delivered/Failed/Pending format
  • Secondary_Verifications: Channel color coding, summary card calculations, data aggregation
  • Negative_Verification: No missing channels, no calculation errors, no negative values



Verify Consumer-Level Distribution Drill-Down Functionality

Test Case ID: BX06US01_TC_005

Title: Verify Consumer-Level Distribution Drill-Down Functionality

Created By: Sarvesh
Created Date: 2025-06-10
Version: 1.0

Classification

  • Module/Feature: Printing & Distribution
  • Test Type: Functional/UI
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags HappyPath, Database, CxServices, CommServices, BxServices, MOD-BX, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Product/CSM, Customer-Enterprise, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Point

Business Context

  • Customer_Segment: Enterprise
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Support
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 7 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: Medium

Coverage Tracking

  • Feature_Coverage: 100% of consumer drill-down functionality
  • Integration_Points:-   Database, CxServices, CommServices, BxServices
  • Code_Module_Mapped: Consumer Distribution Viewer
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Product/CSM
  • Report_Categories: Customer-Support, Detailed-Analytics
  • Trend_Tracking: No
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11, macOS 12+
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Consumer database, delivery status logs
  • Performance_Baseline: < 2 seconds drill-down load
  • Data_Requirements: Consumer records with varied delivery statuses

Prerequisites

  • Setup_Requirements: Consumer records with multi-channel delivery attempts
  • User_Roles_Permissions: Billing Manager with consumer-level access
  • Test_Data:
    • John Smith: Opted (Email, SMS, Paper), Delivered (Email, Paper), Read (Email)
    • Alice Johnson: Opted (Email, WhatsApp), Delivered (Email, WhatsApp), Read (WhatsApp)
    • Bob Williams: Opted (SMS, Paper), Failed (SMS, Paper)
    • Carol Davis: Opted (Email, SMS, WhatsApp), Missing Contact Info
  • Prior_Test_Cases: Distribution tab access verified

Test Procedure

Step

Action

Expected Result

Test Data

Comments

1

Click on January 2025 billing cycle

Consumer distribution drill-down page loads

January 2025 cycle

Navigate to consumer level

2

Verify summary cards display

Shows: Total (1250), Fully Delivered (1150), At Least One (1200), Failed All (50), Missing Contact (25)

Consumer summary data

Summary accuracy verification

3

Locate John Smith consumer record

Row displays with CS001, BN2025010001, $120.50

John Smith data

Individual consumer identification

4

Verify John's opted channels

Shows icons: Email, SMS, Paper

John's preferences

Channel subscription verification

5

Verify John's sent channels

Shows icons: Email, SMS, Paper

Attempted deliveries

Delivery attempt tracking

6

Verify John's delivered channels

Shows icons: Email, Paper (blue highlighting)

Successful deliveries

Success status verification

7

Verify John's read status

Shows icon: Email (blue highlighting)

Read confirmations

Engagement tracking

8

Locate Bob Williams record

Row displays with failed delivery highlighting

Bob Williams data

Failed delivery case

9

Verify Bob's failed channels

Shows icons: SMS, Paper with red highlighting

Failed attempts

Failure status verification

10

Verify Carol Davis missing contact status

Shows missing contact icon/indicator

Carol Davis data

Data quality issue identification

Verification Points

  • Primary_Verification: Individual consumer delivery status accurately displayed across all channels
  • Secondary_Verifications: Icon representations, color coding, summary calculations
  • Negative_Verification: No missing consumer data, no incorrect status displays



Verify Paper Bill Distribution Geographic Assignment and Progress Tracking

Test Case ID: BX06US01_TC_006

Title: Verify Paper Bill Distribution Geographic Assignment and Progress Tracking

Created By: Sarvesh
Created Date: 2025-06-10
Version: 1.0

Classification

  • Module/Feature: Printing & Distribution
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Automated

Enhanced Tags HappyPath, Database, CxServices, CommServices, BxServices, MOD-BX, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering/Product, Customer-Enterprise, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Point

Business Context

  • Customer_Segment: Enterprise
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 8 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Medium

Coverage Tracking

  • Feature_Coverage: 100% of geographic distribution management
  • Integration_Points:-   Database, CxServices, CommServices, BxServices
  • Code_Module_Mapped: Geographic Distribution Manager
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Engineering/Product
  • Report_Categories: Resource-Management, Geographic-Analytics
  • Trend_Tracking: Yes
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11, macOS 12+
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Geographic database, assignment service, progress tracking
  • Performance_Baseline: < 2 seconds area data load
  • Data_Requirements: Geographic areas with premises and bill counts

Prerequisites

  • Setup_Requirements: Geographic areas configured with premises and bill data
  • User_Roles_Permissions: Billing Manager with distribution assignment rights
  • Test_Data:
    • Central-A: 105 premises, 120 bills, Assigned to John Smith, Progress 45/120 (38%)
    • Central-B: 88 premises, 100 bills, Assigned to India Post, Progress 100/100 (100%)
    • North-A: 92 premises, 105 bills, Assigned to Alice Johnson, Progress 105/105 (100%)
  • Prior_Test_Cases: Paper bill distribution tab access verified

Test Procedure

Step

Action

Expected Result

Test Data

Comments

1

Navigate to Paper Bill Distribution tab

Paper distribution dashboard loads

Paper distribution data

Tab navigation verification

2

Verify summary cards accuracy

Shows: Total Bills (705), Assigned Bills (325), Successfully Distributed (250), Issues/Pending (0)

Aggregated summary data

Summary calculation verification

3

Locate Central-A sub-area row

Row shows: 105 premises, 120 bills, Assigned (In-house), John Smith

Central-A data

Geographic area identification

4

Verify Central-A progress display

Shows: 45/120 with 38% progress bar

Central-A progress data

Progress calculation verification

5

Verify Central-A assignment status

Shows green dot with "John Smith (In-house)"

Assignment data

In-house assignment verification

6

Locate Central-B sub-area row

Row shows: 88 premises, 100 bills, Assigned (External), India Post

Central-B data

External assignment case

7

Verify Central-B completion status

Shows: 100/100 with 100% progress bar

Central-B completion

Full completion verification

8

Verify Central-B external assignment

Shows blue dot with "India Post (External)"

External service data

External assignment verification

9

Locate unassigned Central-C area

Shows: 87 premises, 100 bills, Unassigned status

Central-C data

Unassigned area identification

10

Verify unassigned area indicators

Shows gray dot with "Not assigned" and "Assign" button

Unassigned status

Assignment opportunity verification

Verification Points

  • Primary_Verification: Geographic areas display correct premises/bills counts and assignment status
  • Secondary_Verifications: Progress bars, status indicators, assignment type differentiation
  • Negative_Verification: No calculation errors, no missing geographic data



Verify Bulk Assignment Functionality for Distribution Areas

Test Case ID: BX06US01_TC_007

Title: Verify Bulk Assignment Functionality for Distribution Areas

Created By: Sarvesh
Created Date: 2025-06-10
Version: 1.0

Classification

  • Module/Feature: Printing & Distribution
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags HappyPath, Database, CxServices, CommServices, BxServices, MOD-BX, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Product/Engineering, Customer-Enterprise, Risk-Medium, Business-High, Revenue-Impact-Low, Integration-Point

Business Context

  • Customer_Segment: Enterprise
  • Revenue_Impact: Low
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 10 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Medium

Coverage Tracking

  • Feature_Coverage: 100% of bulk assignment functionality
  • Integration_Points:-   Database, CxServices, CommServices, BxServices
  • Code_Module_Mapped: Bulk Assignment Manager
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Product/Engineering
  • Report_Categories: Resource-Management, Efficiency-Metrics
  • Trend_Tracking: No
  • Executive_Visibility: No
  • Customer_Impact_Level: Low

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11, macOS 12+
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Assignment database, employee directory, external service registry
  • Performance_Baseline: < 1 second assignment operation
  • Data_Requirements: Multiple unassigned geographic areas

Prerequisites

  • Setup_Requirements: Multiple unassigned sub-areas available for bulk assignment
  • User_Roles_Permissions: Billing Manager with assignment privileges
  • Test_Data:
    • Central-C: 87 premises, 100 bills, Unassigned
    • North-B: 93 premises, 105 bills, Unassigned
    • South-A: 75 premises, 85 bills, Unassigned
    • Available employees: John Smith, Alice Johnson
    • External services: India Post, FedEx
  • Prior_Test_Cases: Paper distribution access verified

Test Procedure

Step

Action

Expected Result

Test Data

Comments

1

Select checkbox for Central-C area

Checkbox selected, "Bulk Assign (1)" button appears

Central-C selection

Single area selection

2

Select additional checkbox for North-B

Button updates to "Bulk Assign (2)"

North-B selection

Multiple area selection

3

Click "Bulk Assign (2)" button

Bulk assignment modal opens

Selected areas

Modal trigger verification

4

Verify modal title and context

Shows "Bulk Assign Distribution" with "2 selected sub-areas"

Modal content

Context accuracy verification

5

Select "In-house Employee" assignment type

Employee dropdown appears, service name field hidden

Assignment type change

UI dynamic behavior

6

Select "John Smith" from employee dropdown

Employee selected successfully

John Smith selection

Employee assignment path

7

Set optional dispatch date to "15-06-2025"

Date picker accepts and displays date

Future dispatch date

Date scheduling functionality

8

Click "Assign" button

Modal closes, assignments processed

Assignment execution

Successful assignment

9

Verify Central-C assignment update

Shows "John Smith (In-house)" with assigned status

Updated Central-C

Assignment persistence

10

Verify North-B assignment update

Shows "John Smith (In-house)" with assigned status

Updated North-B

Bulk assignment verification

11

Select South-A area and click "Bulk Assign (1)"

Modal opens for single area assignment

South-A selection

Single area bulk assignment

12

Select "External Service" assignment type

Service name field appears, employee dropdown hidden

External assignment type

External service UI

13

Enter "FedEx Express" in service name field

Text accepted and displayed

External service name

Service provider entry

14

Click "Assign" without dispatch date

Assignment completes successfully

Optional date handling

Optional field behavior

15

Verify South-A external assignment

Shows "FedEx Express (External)" status

Updated South-A

External assignment verification

Verification Points

  • Primary_Verification: Bulk assignment successfully updates multiple selected areas with chosen assignment type
  • Secondary_Verifications: Modal behavior, dynamic UI changes, optional field handling
  • Negative_Verification: No assignment errors, no data loss during bulk operations



Verify Search, Filter, Sort, and Export Functionality for All Data Tables

Test Case ID: BX06US01_TC_008

Created By: Sarvesh
Created Date: 2025-06-10
Version: 1.0

Classification

  • Module/Feature: Printing & Distribution
  • Test Type: Functional/UI
  • Test Level: System
  • Priority: P3-Medium
  • Execution Phase: Regression
  • Automation Status: Automated

Enhanced Tags HappyPath, Database, CxServices, CommServices, BxServices, MOD-BX, P3-Medium, Phase-Regression, Type-Functional, Platform-Web, Report-QA/Engineering, Customer-All, Risk-Low, Business-Medium, Revenue-Impact-Low, Integration-Point

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Low
  • Business_Priority: Could-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Low
  • Complexity_Level: Medium
  • Expected_Execution_Time: 12 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Low

Coverage Tracking

  • Feature_Coverage: 100% of data manipulation features
  • Integration_Points:-   Database, CxServices, CommServices, BxServices
  • Code_Module_Mapped: Data Table Manager
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: QA/Engineering
  • Report_Categories: Usability-Testing, Feature-Coverage
  • Trend_Tracking: No
  • Executive_Visibility: No
  • Customer_Impact_Level: Low

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11, macOS 12+
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Search service, filter engine, export service
  • Performance_Baseline: < 2 seconds search/filter response
  • Data_Requirements: Multiple billing cycles with varied data for testing

Prerequisites

  • Setup_Requirements: Multiple billing cycles with different statuses, dates, vendors
  • User_Roles_Permissions: Billing Manager with full table access
  • Test_Data:
    • January 2025, February 2025, December 2024 cycles
    • Varied statuses: Pending, In Progress, Completed
    • Different vendors: Unassigned, Vendor A
    • Mixed lapsed days values
  • Prior_Test_Cases: Dashboard and table access verified

Test Procedure

Step

Action

Expected Result

Test Data

Comments

1

Access Printing dashboard table

Table loads with all billing cycles

All cycle data

Baseline table verification

2

Enter "January" in search box

Table filters to show only January 2025 cycle

"January" search term

Search functionality test

3

Clear search and enter "Pending"

Table shows all cycles with Pending status

"Pending" search term

Status-based search

4

Clear search and click Sort dropdown

Sort options display (Name, Date, Status, etc.)

Sort menu

Sort menu verification

5

Select "Lapsed Days" from Sort dropdown

Table reorders by lapsed days (highest first)

Lapsed days sorting

Sort functionality test

6

Click Field dropdown

Field selection options display

Field menu

Field visibility control

7

Uncheck "Completion Date" field

Completion Date column hides from table

Column visibility

Dynamic column hiding

8

Click Filter button

Filter panel/modal opens

Filter interface

Filter access verification

9

Set filter: Status = "In Progress"

Apply filter and verify results

Status filter

Filter application test

10

Set filter: Lapsed Days > 100

Combined filter shows relevant results

Multiple filter criteria

Multi-criteria filtering

11

Click Export button

Export options display (CSV, Excel, PDF)

Export menu

Export menu verification

12

Select CSV export

File downloads successfully

CSV export

Export functionality test

13

Switch to Distribution tab and test search

Search works on distribution table

Distribution data

Cross-tab functionality

14

Test export on Consumer distribution table

Export functions on consumer-level data

Consumer data

Consumer data export

15

Test all functions on Paper distribution table

All features work on geographic data

Geographic data

Geographic table functionality

Verification Points

  • Primary_Verification: Search, sort, filter, and export functions work correctly across all data tables
  • Secondary_Verifications: Performance within baseline, proper file formats, data accuracy
  • Negative_Verification: No system errors, no data corruption, no missing functionality



Verify Dashboard Load Performance Under Normal Load Conditions

Test Case ID: BX06US01_TC_009

Title: Verify Dashboard Load Performance Under Normal Load Conditions

Created By: Sarvesh
Created Date: 2025-06-10
Version: 1.0

Classification

  • Module/Feature: Printing & Distribution
  • Test Type: Performance
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Performance
  • Automation Status: Automated

Enhanced Tags HappyPath, Database, CxServices, CommServices, BxServices, MOD-BX, P1-Critical, Phase-Performance, Type-Performance, Platform-Web, Report-Engineering/QA, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-Medium, Integration-End-to-End

Business Context

  • Customer_Segment: Enterprise
  • Revenue_Impact: Medium
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: Medium
  • Expected_Execution_Time: 15 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: High

Coverage Tracking

  • Feature_Coverage: 100% of dashboard performance metrics
  • Integration_Points:-   Database, CxServices, CommServices, BxServices
  • Code_Module_Mapped: Dashboard Performance Controller
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Engineering/QA
  • Report_Categories: Performance-Dashboard, SLA-Compliance
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Performance Testing Environment
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Full production-like data set
  • Performance_Baseline: < 3 seconds initial load, < 2 seconds tab switching
  • Data_Requirements: 1000+ billing cycles, realistic data volume

Prerequisites

  • Setup_Requirements: Production-scale data loaded in test environment
  • User_Roles_Permissions: Billing Manager role
  • Test_Data: 1000+ billing cycles across 12 months, varied statuses
  • Prior_Test_Cases: Functional dashboard tests passed

Test Procedure

Step

Action

Expected Result

Test Data

Comments

1

Clear browser cache and cookies

Browser cache cleared

N/A

Clean test baseline

2

Navigate to SMART360 login page

Login page loads

Valid credentials

Initial navigation

3

Start performance timer and login

Login completes

User credentials

Authentication timing

4

Navigate to Printing & Distribution

Record page load time

Dashboard timing

Critical path measurement

5

Verify load time < 3 seconds

Dashboard loads within SLA

Performance baseline

SLA compliance check

6

Switch to Distribution tab

Record tab switch time

Tab switching

Navigation performance

7

Verify tab switch < 2 seconds

Tab switching within baseline

Performance baseline

Tab performance check

8

Drill down to consumer level

Record drill-down time

Consumer data

Detailed view performance

9

Return to main dashboard

Record navigation time

Return timing

Back navigation test

10

Perform 10 consecutive refreshes

Record average refresh time

Multiple refreshes

Consistency testing

11

Test with slow network simulation

Verify graceful degradation

Throttled connection

Network resilience test

12

Monitor memory usage during session

Memory stays within limits

Memory monitoring

Resource utilization

Verification Points

  • Primary_Verification: Dashboard loads within 3 seconds, tab switching within 2 seconds
  • Secondary_Verifications: Memory usage stable, no performance degradation over time
  • Negative_Verification: No timeouts, no memory leaks, no crashed processes



Verify Concurrent User Access Performance with Multiple Billing Managers

Test Case ID: BX06US01_TC_010

Title: Verify Concurrent User Access Performance with Multiple Billing Managers

Created By: Sarvesh
Created Date: 2025-06-10
Version: 1.0

Classification

  • Module/Feature: Printing & Distribution
  • Test Type: Performance/Load
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Performance
  • Automation Status: Automated

Enhanced Tags HappyPath, Database, CxServices, CommServices, BxServices, MOD-BX, P1-Critical, Phase-Performance, Type-Load, Platform-Web, Report-Engineering/QA, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-High, Integration-End-to-End

Business Context

  • Customer_Segment: Enterprise
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 30 minutes
  • Reproducibility_Score: Medium
  • Data_Sensitivity: Low
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 100% of concurrent access scenarios
  • Integration_Points:-   Database, CxServices, CommServices, BxServices
  • Code_Module_Mapped: Concurrent Access Manager
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Engineering/QA
  • Report_Categories: Performance-Dashboard, Scalability-Testing
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Load Testing Environment
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11, macOS 12+
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Load testing tools, multiple user accounts
  • Performance_Baseline: < 5 seconds response with 50 concurrent users
  • Data_Requirements: Multiple user accounts, shared billing cycle data

Prerequisites

  • Setup_Requirements: 50 test user accounts configured, load testing tools ready
  • User_Roles_Permissions: 50 Billing Manager accounts with identical permissions
  • Test_Data: Shared billing cycle dataset, concurrent access test scripts
  • Prior_Test_Cases: Single user performance tests passed

Test Procedure

Step

Action

Expected Result

Test Data

Comments

1

Configure load testing tool for 50 users

Tool configured successfully

50 user accounts

Load test preparation

2

Start 10 concurrent users accessing dashboard

All users access successfully

10 user simulation

Baseline concurrent test

3

Monitor response times for 10 users

Response times < 4 seconds

Performance monitoring

Performance baseline

4

Increase to 25 concurrent users

System maintains performance

25 user simulation

Scaled load test

5

Monitor database connection usage

Connections within pool limits

DB monitoring

Resource utilization

6

Increase to 50 concurrent users

System performance acceptable

50 user simulation

Maximum load test

7

Verify response times < 5 seconds

Performance within SLA

Performance SLA

SLA compliance verification

8

Test concurrent status updates

Multiple users update different cycles

Concurrent updates

Concurrency handling

9

Verify data consistency

No data corruption or conflicts

Data integrity check

Consistency verification

10

Test peak usage simulation (morning rush)

System handles peak load

Peak simulation

Peak load testing

11

Monitor error rates during peak

Error rate < 1%

Error monitoring

Error rate validation

12

Gradual user reduction test

System scales down gracefully

Load reduction

Scale-down testing

Verification Points

  • Primary_Verification: System handles 50 concurrent users with < 5 second response times
  • Secondary_Verifications: No data corruption, error rates within limits, resource usage stable
  • Negative_Verification: No system crashes, no deadlocks, no performance degradation



Verify Role-Based Access Control for Printing and Distribution Features

Test Case ID: BX06US01_TC_011

Title: Verify Role-Based Access Control for Printing and Distribution Features

Created By: Sarvesh
Created Date: 2025-06-10
Version: 1.0

Classification

  • Module/Feature: Printing & Distribution
  • Test Type: Security
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Security
  • Automation Status: Manual

Enhanced Tags HappyPath, Database, CxServices, CommServices, BxServices, MOD-BX, P1-Critical, Phase-Security, Type-Security, Platform-Web, Report-Engineering/QA, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-High, Integration-External-Dependency

Business Context

  • Customer_Segment: Enterprise
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 20 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 100% of access control scenarios
  • Integration_Points:-   Database, CxServices, CommServices, BxServices
  • Code_Module_Mapped: Security Access Controller
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Engineering/QA
  • Report_Categories: Security-Compliance, Access-Control-Testing
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Security Testing Environment
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11, macOS 12+
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Authentication system, role management system
  • Performance_Baseline: N/A
  • Data_Requirements: Multiple user accounts with different roles

Prerequisites

  • Setup_Requirements: User accounts with different role configurations
  • User_Roles_Permissions:
    • Billing Manager: Full access
    • System Admin: Configuration access
    • Utility Administrator: Limited access
    • Regular User: No access
  • Test_Data: Test accounts for each role type
  • Prior_Test_Cases: Authentication system verified

Test Procedure

Step

Action

Expected Result

Test Data

Comments

1

Login as Billing Manager

Full dashboard access granted

Billing Manager account

Full access verification

2

Verify all printing functions accessible

All features available

Full feature set

Complete access check

3

Verify status update permissions

Can modify all statuses

Status update operations

Update permission verification

4

Verify vendor assignment capabilities

Can assign/modify vendors

Vendor management

Assignment permission check

5

Logout and login as System Admin

System Admin access granted

System Admin account

Admin role testing

6

Verify limited printing access

Read-only or restricted access

Limited permissions

Access restriction verification

7

Attempt status modifications

Modifications restricted/denied

Unauthorized operations

Permission boundary testing

8

Logout and login as Regular User

Basic system access only

Regular User account

Minimal access testing

9

Attempt to access Printing & Distribution

Access denied or redirected

Unauthorized access attempt

Access denial verification

10

Verify no sensitive data exposure

No billing/vendor information visible

Data protection

Information security check

11

Test direct URL access bypassing menu

Direct access blocked for unauthorized users

URL manipulation attempt

Direct access prevention

12

Verify session timeout handling

Inactive sessions properly terminated

Session management

Session security validation

Verification Points

  • Primary_Verification: Access control properly enforced based on user roles and permissions
  • Secondary_Verifications: No data leakage, proper error handling, session security
  • Negative_Verification: No unauthorized access, no privilege escalation, no data exposure



Verify Data Security and Encryption for Sensitive Billing Information

Test Case ID: BX06US01_TC_012

Title: Verify Data Security and Encryption for Sensitive Billing Information

Created By: Sarvesh
Created Date: 2025-06-10
Version: 1.0

Classification

  • Module/Feature: Printing & Distribution
  • Test Type: Security
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Security
  • Automation Status: Manual

Enhanced Tags HappyPath, Database, CxServices, CommServices, BxServices, MOD-BX, P1-Critical, Phase-Security, Type-Security, Platform-Web, Report-Engineering/QA, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-High, Integration-External-Dependency

Business Context

  • Customer_Segment: Enterprise
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 25 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 100% of data security requirements
  • Integration_Points:-   Database, CxServices, CommServices, BxServices
  • Code_Module_Mapped: Data Security Manager
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Engineering/QA
  • Report_Categories: Security-Compliance, Data-Protection-Testing
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Security Testing Environment
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11, macOS 12+
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Encryption services, secure protocols, network monitoring tools
  • Performance_Baseline: N/A
  • Data_Requirements: Sensitive billing data, consumer information

Prerequisites

  • Setup_Requirements: Network monitoring tools, security scanning tools configured
  • User_Roles_Permissions: Billing Manager with access to sensitive data
  • Test_Data: Consumer billing information, financial data, contact information
  • Prior_Test_Cases: Access control tests completed

Test Procedure

Step

Action

Expected Result

Test Data

Comments

1

Monitor network traffic during dashboard access

All communication uses HTTPS/TLS

Network traffic analysis

Encryption verification

2

Verify SSL certificate validity

Valid SSL certificate with proper encryption

Certificate inspection

Certificate validation

3

Inspect browser developer tools for data

No sensitive data visible in clear text

Consumer data display

Data masking verification

4

Check local storage for sensitive information

No unencrypted sensitive data stored

Browser storage inspection

Local storage security

5

Monitor database queries during operations

Data queries use encrypted connections

Database monitoring

Database security verification

6

Test data transmission to external vendors

Vendor communications properly encrypted

External API calls

External security validation

7

Verify audit trail logging

All sensitive operations logged securely

Audit log inspection

Audit trail verification

8

Test data export security

Exported files contain only authorized data

Export functionality

Export security check

9

Verify session data handling

Session data properly encrypted/protected

Session monitoring

Session security validation

10

Test error message security

Error messages don't expose sensitive information

Error condition testing

Information disclosure prevention

11

Verify password/token handling

Authentication data properly secured

Authentication monitoring

Credential security check

12

Test data retention policies

Data properly retained/purged per policies

Data lifecycle testing

Data retention compliance

Verification Points

  • Primary_Verification: All sensitive data properly encrypted in transit and at rest
  • Secondary_Verifications: Audit trails secure, no information disclosure, proper data handling
  • Negative_Verification: No unencrypted data transmission, no credential exposure, no data leakage



Verify Integration with External Printing Vendor APIs

Test Case ID: BX06US01_TC_013

Title: Verify Integration with External Printing Vendor APIs

Created By: Sarvesh
Created Date: 2025-06-10
Version: 1.0

Classification

  • Module/Feature: Printing & Distribution
  • Test Type: Integration/API
  • Test Level: Integration
  • Priority: P1-Critical
  • Execution Phase: Integration
  • Automation Status: Automated

Enhanced Tags HappyPath, Database, CxServices, CommServices, BxServices, MOD-BX, P1-Critical, Phase-Integration, Type-Integration, Platform-Web, Report-Engineering/QA, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-High, Integration-External-Dependency

Business Context

  • Customer_Segment: Enterprise
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 30 minutes
  • Reproducibility_Score: Medium
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 100% of external vendor integration
  • Integration_Points:-   Database, CxServices, CommServices, BxServices
  • Code_Module_Mapped: External Vendor Integration Manager
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Engineering/QA
  • Report_Categories: Integration-Testing, Vendor-Management
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Integration Testing Environment
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: External vendor test APIs, file transfer systems
  • Performance_Baseline: < 10 seconds API response time
  • Data_Requirements: Test billing data, vendor API credentials

Prerequisites

  • Setup_Requirements: External vendor test environment configured
  • User_Roles_Permissions: Billing Manager with vendor management rights
  • Test_Data: Sample billing files, vendor API endpoints, authentication credentials
  • Prior_Test_Cases: Basic vendor assignment functionality verified

Test Procedure

Step

Action

Expected Result

Test Data

Comments

1

Assign billing cycle to external vendor

Assignment successful, vendor notified

January 2025 cycle, Vendor A

Vendor assignment trigger

2

Verify API call to vendor system

Status update API called successfully

Vendor A API endpoint

API integration verification

3

Monitor file transfer to vendor

Billing files transferred securely

Billing data files

File transfer validation

4

Simulate vendor status update

Vendor updates status to "Started"

Status update payload

Inbound API testing

5

Verify status reflected in dashboard

Dashboard shows "Started" status

Updated cycle status

Status synchronization

6

Test vendor progress reporting

Vendor reports completion percentage

Progress update data

Progress tracking integration

7

Verify progress reflected in system

System displays updated progress

Progress indicators

Progress synchronization

8

Simulate vendor completion notification

Vendor reports job completion

Completion notification

Completion workflow testing

9

Verify completion status update

Dashboard shows "Completed" status

Final status update

Completion integration

10

Test error handling for vendor failures

System handles vendor API failures gracefully

Simulated API errors

Error handling verification

11

Verify retry mechanisms

System retries failed API calls

Failed API scenarios

Retry logic testing

12

Test vendor authentication security

API calls use proper authentication

Authentication tokens

Security integration check

Verification Points

  • Primary_Verification: Bidirectional communication with external vendors works correctly
  • Secondary_Verifications: Error handling, retry mechanisms, security protocols
  • Negative_Verification: No data loss during transfers, no authentication failures, no system crashes




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