Payment History Management (CSS01US05)

Total test cases - 30

Total Acceptance criteria- 30

Total Coverage -100%

Test Scenario Analysis

A. FUNCTIONAL TEST SCENARIOS

5 Core Functionality Areas - Dashboard, Search/Filter, Detail Management, Visualization, Actions
8 Weighted Business Rules - Critical rules with importance ratings 5/10 to 9/10
4 Complete User Journeys - End-to-end workflows for real user scenarios
6 Integration Points - External system dependencies and interactions
4 Data Flow Scenarios - Critical data movement and transformation processes

B. NON-FUNCTIONAL TEST SCENARIOS

Performance - Load times, scalability, concurrent users (1000+)
Security - B2B utility compliance (SOC2, PCI, MFA, encryption)
Compatibility - Cross-platform support (browsers, devices, OS)
Usability - UX flows, accessibility (WCAG 2.1 AA), error handling
Reliability - 99.9% uptime, data integrity, disaster recovery

C. EDGE CASE & ERROR SCENARIOS

Boundary Conditions - Data volumes, amounts, dates, user limits
Invalid Inputs - Security attacks, malformed data, unauthorized access
System Failures - Network issues, service outages, timeouts
Data Inconsistencies - Duplicates, missing data, corruption scenarios

Test Case 1: Dashboard Summary Cards Display

Test Case Metadata

Test Case ID: CSS01US05_TC_001
Title: Verify payment history dashboard displays summary cards with total payments, total amount, and completed count
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer, Billing, MOD-CX-Web, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Product, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Point, Dashboard-Display, Happy path

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 2 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Quality-Dashboard, Module-Coverage
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: CSS01US05-AC01
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_002, CSS01US05_TC_015

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Payment API, Database, Authentication Service
Performance_Baseline: < 3 seconds
Data_Requirements: Consumer account with payment history data

Prerequisites

Setup_Requirements: Active consumer account with payment transactions
User_Roles_Permissions: Consumer account access
Test_Data: Account with 6 payments totaling $402.45, all completed
Prior_Test_Cases: Login test case must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Login to consumer portal	Successfully logged in	valid_user@email.com / password123
2	Navigate to Billing & Payments section	Page loads successfully
3	Click on "Payment History" tab	Payment history page loads
4	Verify summary cards display	Three summary cards visible
5	Check Total Payments value	Shows "6"
6	Check Total Amount value	Shows "$402.45"
7	Check Completed count	Shows "6"

Verification Points

Primary_Verification: Summary cards display with correct values: Total Payments (6), Total Amount ($402.45), Completed (6)
Secondary_Verifications: Cards are visually distinct and properly formatted
Negative_Verification: No error messages or loading states persist

Test Case 2: Unified List View Display

Test Case Metadata

Test Case ID: CSS01US05_TC_002
Title: Verify system shows all consumer payments in unified list view with required columns
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Quality-Dashboard, Module-Coverage
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: CSS01US05-AC02
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_001, CSS01US05_TC_003

Test Environment

Prerequisites

Setup_Requirements: Active consumer account with payment transactions
User_Roles_Permissions: Consumer account access
Test_Data: Account with Bill Payment (PAY-001), Service Payment (PAY-003), Installment Payment (PAY-002)
Prior_Test_Cases: CSS01US05_TC_001 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Access payment history page	Page loads with payment list
2	Verify Payment ID column	Shows unique IDs (PAY-001, PAY-002, PAY-003)
3	Verify Status column	Shows status indicators
4	Verify Payment Type column	Shows type information
5	Verify Date column	Shows payment dates
6	Verify Amount column	Shows amounts with currency
7	Verify Payment Method column	Shows Credit Card, Bank Account, etc.
8	Verify Payment For column	Shows relevant identifiers
9	Verify Detail View button	Each row has "View Details" button

Verification Points

Primary_Verification: All required columns display: Payment ID, Status, Payment Type, Date, Amount, Payment Method, Payment For, Detail View button
Secondary_Verifications: Data formatting is consistent across all rows
Negative_Verification: No missing columns or placeholder text

Test Case 3: Color-coded Payment Type Badges

Test Case Metadata

Test Case ID: CSS01US05_TC_003
Title: Verify system categorizes payments with color-coded badges: Billing (blue), Service (purple), Installment (orange)
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: UI
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer, Billing, MOD-CX-Web, P2-High, Phase-Regression, Type-UI, Platform-Web, Report-Product, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Point, Visual-Design, Happy path

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Low
Expected_Execution_Time: 2 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Quality-Dashboard, Module-Coverage
Trend_Tracking: No
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: CSS01US05-AC03
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_002, CSS01US05_TC_008

Test Environment

Prerequisites

Setup_Requirements: Active consumer account with varied payment types
User_Roles_Permissions: Consumer account access
Test_Data: Billing payment, Service payment, Installment payment
Prior_Test_Cases: CSS01US05_TC_002 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Access payment history page	Page loads with payment list
2	Locate Billing payment type	Badge displays in blue color	PAY-001 (Bill Payment)
3	Locate Service payment type	Badge displays in purple color	PAY-003 (Service Payment)
4	Locate Installment payment type	Badge displays in orange color	PAY-002 (Installment Payment)
5	Verify badge text readability	Text is clearly visible on colored background
6	Check badge consistency	All payments of same type have same color

Verification Points

Primary_Verification: Payment type badges display correct colors: Billing (blue), Service (purple), Installment (orange)
Secondary_Verifications: Badge text is readable and consistent
Negative_Verification: No incorrect or missing color coding

Test Case 4: Search Bar Functionality

Test Case Metadata

Test Case ID: CSS01US05_TC_004
Title: Verify system provides search bar with case-insensitive partial matching for payment ID, method, or type
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer, Billing, MOD-CX-Web, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Point, Search-Feature, Happy path

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 4 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Module-Coverage
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: CSS01US05-AC04
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_002, CSS01US05_TC_011

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Payment API, Database, Authentication Service
Performance_Baseline: < 1 second search response
Data_Requirements: Account with diverse payment data

Prerequisites

Setup_Requirements: Active consumer account with payment transactions
User_Roles_Permissions: Consumer account access
Test_Data: Payments with IDs PAY-001, PAY-002, PAY-003, various methods and types
Prior_Test_Cases: CSS01US05_TC_002 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Access payment history page	Page loads with search bar visible
2	Enter exact payment ID	Results filter to matching payment	"PAY-001"
3	Test partial payment ID search	Results show all matching payments	"PAY"	Should show all payments
4	Test case-insensitive search	Results display correctly	"pay-001"	Lowercase input
5	Search by payment method	Results filter to matching method	"Credit Card"
6	Search by payment type	Results filter to matching type	"Billing"
7	Test partial method search	Results show partial matches	"Credit"

Verification Points

Primary_Verification: Search accepts payment ID, method, or type with case-insensitive partial matching
Secondary_Verifications: Search results are accurate and relevant
Negative_Verification: Search doesn't return irrelevant results

Test Case 5: Status Filter Dropdown

Test Case Metadata

Test Case ID: CSS01US05_TC_005
Title: Verify system includes status filter dropdown with options: All Status, Completed, Failed
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Module-Coverage
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: CSS01US05-AC05
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_006, CSS01US05_TC_007

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Payment API, Database, Authentication Service
Performance_Baseline: < 1 second filter response
Data_Requirements: Account with varied payment statuses

Prerequisites

Setup_Requirements: Active consumer account with payment transactions
User_Roles_Permissions: Consumer account access
Test_Data: Mix of Completed and Failed payments
Prior_Test_Cases: CSS01US05_TC_002 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Access payment history page	Page loads with filter dropdown
2	Click Status filter dropdown	Dropdown opens with options
3	Verify "All Status" option	Option is available and selected by default
4	Verify "Completed" option	Option is available
5	Verify "Failed" option	Option is available
6	Select "Completed"	Only completed payments display
7	Select "Failed"	Only failed payments display
8	Select "All Status"	All payments display

Verification Points

Primary_Verification: Status filter dropdown contains options: All Status, Completed, Failed
Secondary_Verifications: Filter options work correctly and display appropriate results
Negative_Verification: No additional or missing filter options

Test Case 6: Type Filter Dropdown

Test Case Metadata

Test Case ID: CSS01US05_TC_006
Title: Verify system includes type filter dropdown with options: All Types, Billing, Service, Installment
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Module-Coverage
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: CSS01US05-AC06
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_005, CSS01US05_TC_007

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Payment API, Database, Authentication Service
Performance_Baseline: < 1 second filter response
Data_Requirements: Account with varied payment types

Prerequisites

Setup_Requirements: Active consumer account with payment transactions
User_Roles_Permissions: Consumer account access
Test_Data: Mix of Billing, Service, and Installment payments
Prior_Test_Cases: CSS01US05_TC_002 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Access payment history page	Page loads with filter dropdown
2	Click Type filter dropdown	Dropdown opens with options
3	Verify "All Types" option	Option is available and selected by default
4	Verify "Billing" option	Option is available
5	Verify "Service" option	Option is available
6	Verify "Installment" option	Option is available
7	Select "Billing"	Only billing payments display
8	Select "Service"	Only service payments display
9	Select "Installment"	Only installment payments display

Verification Points

Primary_Verification: Type filter dropdown contains options: All Types, Billing, Service, Installment
Secondary_Verifications: Filter options work correctly and display appropriate results
Negative_Verification: No additional or missing filter options

Test Case 7: Multiple Filter Combination

Test Case Metadata

Test Case ID: CSS01US05_TC_007
Title: Verify system allows multiple filters to be applied simultaneously including date range filtering
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: High
Expected_Execution_Time: 5 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Module-Coverage
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: CSS01US05-AC07
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_005, CSS01US05_TC_006

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Payment API, Database, Authentication Service
Performance_Baseline: < 1 second filter response
Data_Requirements: Account with varied payment statuses, types, and dates

Prerequisites

Setup_Requirements: Active consumer account with payment transactions
User_Roles_Permissions: Consumer account access
Test_Data: Mix of payment types, statuses, and dates
Prior_Test_Cases: CSS01US05_TC_005, CSS01US05_TC_006 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Access payment history page	Page loads with filter dropdowns
2	Select "Completed" from status filter	Only completed payments display
3	Select "Billing" from type filter	Only completed billing payments display
4	Apply date range filter	Filter by specific date range	Jan 1, 2025 - Mar 31, 2025
5	Verify combined filter results	Results match all applied filters
6	Test different filter combinations	Multiple combinations work correctly
7	Verify filter independence	Filters can be applied in any order

Verification Points

Primary_Verification: Multiple filters can be applied simultaneously and work correctly
Secondary_Verifications: Date range filtering works with other filters
Negative_Verification: No filter conflicts or unexpected results

Test Case 8: Payment Status Color Coding

Test Case Metadata

Test Case ID: CSS01US05_TC_008
Title: Verify system displays payment status with appropriate color coding: Completed (green), Failed (red)
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: UI
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Low
Expected_Execution_Time: 2 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Quality-Dashboard, Module-Coverage
Trend_Tracking: No
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: CSS01US05-AC08
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_003, CSS01US05_TC_016

Test Environment

Prerequisites

Setup_Requirements: Active consumer account with varied payment statuses
User_Roles_Permissions: Consumer account access
Test_Data: Completed payments and failed payments
Prior_Test_Cases: CSS01US05_TC_002 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Access payment history page	Page loads with payment list
2	Locate completed payment	Status displays in green color	PAY-001 (Completed)
3	Locate failed payment	Status displays in red color	PAY-005 (Failed)
4	Verify color consistency	All completed payments show green
5	Verify color consistency	All failed payments show red
6	Check color accessibility	Colors meet accessibility standards

Verification Points

Primary_Verification: Payment status displays correct colors: Completed (green), Failed (red)
Secondary_Verifications: Color coding is consistent across all payments
Negative_Verification: No incorrect or missing color coding

Test Case 9: Payment Method Display

Test Case Metadata

Test Case ID: CSS01US05_TC_009
Title: Verify system shows payment methods clearly (Credit Card, Bank Account, etc.) in the list view
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer, Billing, MOD-CX-Web, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Point, Data-Display, Happy path

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Low
Expected_Execution_Time: 2 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Quality-Dashboard, Module-Coverage
Trend_Tracking: No
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: CSS01US05-AC09
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_002, CSS01US05_TC_017

Test Environment

Prerequisites

Setup_Requirements: Active consumer account with payment transactions
User_Roles_Permissions: Consumer account access
Test_Data: Payments using Credit Card, Bank Account, and other methods
Prior_Test_Cases: CSS01US05_TC_002 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Access payment history page	Page loads with payment list
2	Locate Credit Card payment	Payment Method column shows "Credit Card"	PAY-001
3	Locate Bank Account payment	Payment Method column shows "Bank Account"	PAY-002
4	Verify method text clarity	Payment methods are clearly readable
5	Check method consistency	Same payment methods display consistently
6	Verify method completeness	All payment methods are displayed

Verification Points

Primary_Verification: Payment methods are clearly displayed in the list view
Secondary_Verifications: Method names are consistent and readable
Negative_Verification: No missing or unclear payment method information

Test Case 10: Detail View Button

Test Case Metadata

Test Case ID: CSS01US05_TC_010
Title: Verify system provides "Detail View" button for each payment transaction that opens detailed payment information
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Quality-Dashboard, Module-Coverage
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: CSS01US05-AC10
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_002, CSS01US05_TC_017

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Payment API, Database, Authentication Service
Performance_Baseline: < 2 seconds detail view load
Data_Requirements: Account with payment transactions

Prerequisites

Setup_Requirements: Active consumer account with payment transactions
User_Roles_Permissions: Consumer account access
Test_Data: Payment transactions with complete information
Prior_Test_Cases: CSS01US05_TC_002 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Access payment history page	Page loads with payment list
2	Verify Detail View button presence	Each payment row has "View Details" button
3	Click Detail View button	Detail view opens	PAY-001
4	Verify detail view content	Detailed payment information displays
5	Close detail view	Returns to payment list
6	Test different payment detail views	All payments have working detail view

Verification Points

Primary_Verification: Each payment has a "Detail View" button that opens detailed information
Secondary_Verifications: Detail view loads correctly and displays complete information
Negative_Verification: No missing detail view buttons or non-functional buttons

Test Case 11: Clear Button Functionality

Test Case Metadata

Test Case ID: CSS01US05_TC_011
Title: Verify system includes "Clear" button that resets all applied filters and search criteria
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Module-Coverage
Trend_Tracking: No
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: CSS01US05-AC11
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_004, CSS01US05_TC_005, CSS01US05_TC_006

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Payment API, Database, Authentication Service
Performance_Baseline: < 1 second reset response
Data_Requirements: Account with payment transactions

Prerequisites

Setup_Requirements: Active consumer account with payment transactions
User_Roles_Permissions: Consumer account access
Test_Data: Account with varied payment data for filtering
Prior_Test_Cases: CSS01US05_TC_004, CSS01US05_TC_005, CSS01US05_TC_006 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Access payment history page	Page loads with filters and search
2	Apply search criteria	Search filters results	"PAY-001"
3	Apply status filter	Status filter applied	"Completed"
4	Apply type filter	Type filter applied	"Billing"
5	Click "Clear" button	All filters and search reset
6	Verify search field cleared	Search field is empty
7	Verify filters reset	All filters return to default
8	Verify all payments display	Complete payment list shows

Verification Points

Primary_Verification: "Clear" button resets all applied filters and search criteria
Secondary_Verifications: All payments display after clearing filters
Negative_Verification: No filters or search criteria remain active after clearing

Test Case 12: Default Date Sorting

Test Case Metadata

Test Case ID: CSS01US05_TC_012
Title: Verify system sorts payments by date in descending order (most recent first) by default
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer, Billing, MOD-CX-Web, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-Low, Business-Medium, Revenue-Impact-Low, Integration-Point, Sorting-Feature, Happy path

Business Context

Customer_Segment: All
Revenue_Impact: Low
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Low
Complexity_Level: Low
Expected_Execution_Time: 2 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Low

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Module-Coverage
Trend_Tracking: No
Executive_Visibility: No
Customer_Impact_Level: Low

Requirements Traceability

Related_Requirements: CSS01US05-AC12
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_002

Test Environment

Prerequisites

Setup_Requirements: Active consumer account with payment transactions
User_Roles_Permissions: Consumer account access
Test_Data: Payments from Mar 5, Feb 8, Jan 10, Dec 8, Nov 15, Oct 22 (2024-2025)
Prior_Test_Cases: CSS01US05_TC_002 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Access payment history page	Page loads with payment list
2	Check first payment date	Most recent payment appears first	Mar 5, 2025
3	Check second payment date	Second most recent payment	Feb 8, 2025
4	Check third payment date	Third most recent payment	Jan 10, 2025
5	Verify complete date order	All payments in descending date order	Mar 5 > Feb 8 > Jan 10 > Dec 8 > Nov 15 > Oct 22
6	Apply filter and check order	Filtered results maintain date order

Verification Points

Primary_Verification: Payments are sorted by date in descending order (most recent first)
Secondary_Verifications: Date order is maintained after filtering
Negative_Verification: No payments appear out of chronological order

Test Case 13: Payment Counter Display

Test Case Metadata

Test Case ID: CSS01US05_TC_013
Title: Verify system displays "Showing X of Y payments" counter below the filters
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: Functional
Test Level: System
Priority: P3-Medium
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer, Billing, MOD-CX-Web, P3-Medium, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Customer-All, Risk-Low, Business-Medium, Revenue-Impact-Low, Integration-Point, Counter-Display, Happy path

Business Context

Customer_Segment: All
Revenue_Impact: Low
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Low
Complexity_Level: Low
Expected_Execution_Time: 2 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Low

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Quality-Dashboard, Module-Coverage
Trend_Tracking: No
Executive_Visibility: No
Customer_Impact_Level: Low

Requirements Traceability

Related_Requirements: CSS01US05-AC13
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_005, CSS01US05_TC_006

Test Environment

Prerequisites

Setup_Requirements: Active consumer account with payment transactions
User_Roles_Permissions: Consumer account access
Test_Data: Account with 6 total payments for testing
Prior_Test_Cases: CSS01US05_TC_002 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Access payment history page	Page loads with payment list
2	Verify counter display	Shows "Showing 6 of 6 payments"
3	Apply status filter	Counter updates to filtered count	"Completed" filter
4	Verify filtered counter	Shows "Showing X of 6 payments"
5	Apply search criteria	Counter updates to search results	"PAY-001"
6	Verify search counter	Shows "Showing 1 of 6 payments"
7	Clear all filters	Counter returns to "Showing 6 of 6 payments"

Verification Points

Primary_Verification: Payment counter displays "Showing X of Y payments" below filters
Secondary_Verifications: Counter updates correctly when filters are applied
Negative_Verification: Counter doesn't show incorrect counts

Test Case 14: Unique Payment ID Generation

Test Case Metadata

Test Case ID: CSS01US05_TC_014
Title: Verify system generates unique Payment IDs from transaction IDs and references
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer, Billing, MOD-CX-Web, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Point, ID-Generation, Happy path

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Module-Coverage
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: CSS01US05-AC14
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_002, CSS01US05_TC_010

Test Environment

Prerequisites

Setup_Requirements: Active consumer account with payment transactions
User_Roles_Permissions: Consumer account access
Test_Data: Multiple payment transactions with different transaction IDs
Prior_Test_Cases: CSS01US05_TC_002 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Access payment history page	Page loads with payment list
2	Check Payment ID format	IDs follow consistent format	PAY-001, PAY-002, PAY-003
3	Verify Payment ID uniqueness	All Payment IDs are unique
4	Compare with transaction references	IDs generated from transaction data
5	Test ID persistence	Same transaction always has same ID
6	Verify ID readability	IDs are human-readable format

Verification Points

Primary_Verification: Payment IDs are unique and generated from transaction IDs and references
Secondary_Verifications: IDs follow consistent format and are persistent
Negative_Verification: No duplicate Payment IDs exist

Test Case 15: 24-Month Payment History Display

Test Case Metadata

Test Case ID: CSS01US05_TC_015
Title: Verify system displays payment history for the past 24 months by default
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Module-Coverage
Trend_Tracking: No
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: CSS01US05-AC15
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_001, CSS01US05_TC_002

Test Environment

Prerequisites

Setup_Requirements: Active consumer account with extended payment history
User_Roles_Permissions: Consumer account access
Test_Data: Payments from July 2023 to July 2025 (24+ months)
Prior_Test_Cases: CSS01US05_TC_001 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Access payment history page	Page loads with payment list
2	Check oldest payment date	Shows payment from 24 months ago	July 2023
3	Check most recent payment date	Shows current month payments	July 2025
4	Verify date range coverage	All payments within 24-month window
5	Check for older payments	Payments older than 24 months not shown
6	Verify default filter setting	No additional date filtering applied

Verification Points

Primary_Verification: Payment history displays past 24 months by default
Secondary_Verifications: No payments older than 24 months are shown
Negative_Verification: No missing payments within 24-month window

Test Case 16: Real-time Payment Status Updates

Test Case Metadata

Test Case ID: CSS01US05_TC_016
Title: Verify system shows real-time payment status updates without requiring page refresh
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: Integration
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer, Billing, MOD-CX-Web, P2-High, Phase-Regression, Type-Integration, Platform-Web, Report-Engineering, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Point, Real-time-Updates, Happy path

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: High
Expected_Execution_Time: 10 minutes
Reproducibility_Score: Medium
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Module-Coverage
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: CSS01US05-AC16
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_008, CSS01US05_TC_001

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Payment API, Database, Authentication Service, WebSocket/polling mechanism
Performance_Baseline: < 5 seconds update time
Data_Requirements: Account with pending payments

Prerequisites

Setup_Requirements: Account with pending payment, real-time update mechanism
User_Roles_Permissions: Consumer account access
Test_Data: Payment transitioning from pending to completed
Prior_Test_Cases: CSS01US05_TC_008 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Access payment history with pending payment	Pending payment visible	PAY-006 (Pending)
2	Process payment in background	Payment status changes to completed		Admin action
3	Observe payment list	Status updates without page refresh		Real-time update
4	Check status color change	Color changes to green
5	Verify summary cards update	Total completed count increases
6	Test failed payment update	Status changes to failed with red color

Verification Points

Primary_Verification: Payment status updates in real-time without page refresh
Secondary_Verifications: Summary cards and colors update correctly
Negative_Verification: No stale data or incorrect status display

Test Case 17: Payment Information Detail Section

Test Case Metadata

Test Case ID: CSS01US05_TC_017
Title: Verify system displays Payment Information section in detail view with required fields
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Quality-Dashboard, Module-Coverage
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: CSS01US05-AC17
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_010, CSS01US05_TC_018

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Payment API, Database, Authentication Service
Performance_Baseline: < 2 seconds detail view load
Data_Requirements: Account with payment transactions

Prerequisites

Setup_Requirements: Active consumer account with payment transactions
User_Roles_Permissions: Consumer account access
Test_Data: Payment with complete information (PAY-001, $125.50, 6/10/2024, Credit Card, Completed, Bill Payment)
Prior_Test_Cases: CSS01US05_TC_010 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Access payment history page	Page loads with payment list
2	Click "View Details" on payment	Detail view opens	PAY-001
3	Verify Payment Information section	Section header visible
4	Check Payment ID field	Shows "PAY-001"
5	Check Amount field	Shows "$125.50"
6	Check Payment Date field	Shows "6/10/2024"
7	Check Payment Method field	Shows "Credit Card"
8	Check Status field	Shows "Completed"
9	Check Payment Type field	Shows "Bill Payment"

Verification Points

Primary_Verification: Payment Information section displays all required fields: Payment ID, Amount, Payment Date, Payment Method, Status, Payment Type
Secondary_Verifications: All field values are accurate and properly formatted
Negative_Verification: No missing fields or incorrect information

Test Case 18: Payment Details Contextual Information

Test Case Metadata

Test Case ID: CSS01US05_TC_018
Title: Verify system displays Payment Details section with contextual information based on payment type
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer, Billing, MOD-CX-Web, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Point, Detail-View, Happy path

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 5 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Quality-Dashboard, Module-Coverage
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: CSS01US05-AC18
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_017, CSS01US05_TC_020

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Payment API, Database, Authentication Service
Performance_Baseline: < 2 seconds detail view load
Data_Requirements: Account with all payment types

Prerequisites

Setup_Requirements: Active consumer account with payment transactions
User_Roles_Permissions: Consumer account access
Test_Data: Bill payment (BILL-2024-456), Service payment (SRV-2024-789), Installment payment (#13)
Prior_Test_Cases: CSS01US05_TC_017 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Access payment history page	Page loads with payment list
2	Click "View Details" on billing payment	Detail view opens	PAY-001
3	Verify Payment Details section	Section header visible
4	Check billing payment detail	Shows "Bill Number: BILL-2024-456"
5	Click "View Details" on service payment	Detail view opens	PAY-003
6	Check service payment detail	Shows "Service ID: SRV-2024-789"
7	Click "View Details" on installment payment	Detail view opens	PAY-002
8	Check installment payment detail	Shows "Installment Number: #13"

Verification Points

Primary_Verification: Payment Details section displays contextual information: Bill Number for billing, Service ID for service, Installment Number for installment
Secondary_Verifications: Correct contextual information displays for each payment type
Negative_Verification: No incorrect or missing contextual information

Test Case 19: Recorded By Field Display

Test Case Metadata

Test Case ID: CSS01US05_TC_019
Title: Verify system shows "Recorded By" field displaying "System" for self-service or user name for manual entries
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Quality-Dashboard, Module-Coverage
Trend_Tracking: No
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: CSS01US05-AC19
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_017, CSS01US05_TC_018

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Payment API, Database, Authentication Service
Performance_Baseline: < 2 seconds detail view load
Data_Requirements: Account with self-service and manual payments

Prerequisites

Setup_Requirements: Active consumer account with payment transactions
User_Roles_Permissions: Consumer account access
Test_Data: Self-service payment and manual payment entry
Prior_Test_Cases: CSS01US05_TC_017 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Access payment history page	Page loads with payment list
2	Click "View Details" on self-service payment	Detail view opens	PAY-001
3	Verify "Recorded By" field	Shows "System"
4	Click "View Details" on manual payment	Detail view opens	PAY-004
5	Verify "Recorded By" field	Shows actual user name	"John Smith"
6	Check field consistency	All self-service payments show "System"
7	Check field accuracy	Manual payments show correct user names

Verification Points

Primary_Verification: "Recorded By" field displays "System" for self-service payments and user name for manual entries
Secondary_Verifications: Field values are accurate and consistent
Negative_Verification: No incorrect or missing "Recorded By" information

Test Case 20: Payment For Column Display

Test Case Metadata

Test Case ID: CSS01US05_TC_020
Title: Verify system displays "Payment For" column in list view showing relevant identifier
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Quality-Dashboard, Module-Coverage
Trend_Tracking: No
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: CSS01US05-AC20
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_002, CSS01US05_TC_018

Test Environment

Prerequisites

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Access payment history page	Page loads with payment list
2	Verify "Payment For" column	Column header visible
3	Check billing payment row	Shows "Bill: BILL-2024-456"	PAY-001
4	Check service payment row	Shows "Service: SRV-2024-789"	PAY-003
5	Check installment payment row	Shows "Installment #13"	PAY-002
6	Verify column consistency	All payments show appropriate identifiers

Verification Points

Primary_Verification: "Payment For" column displays relevant identifier (Bill Number/Service ID/Installment Number)
Secondary_Verifications: Identifiers are accurate and properly formatted
Negative_Verification: No missing or incorrect payment identifiers

Test Case 21: Responsive Design

Test Case Metadata

Test Case ID: CSS01US05_TC_021
Title: Verify system maintains responsive design for mobile and desktop viewing
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: UI
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer, Billing, MOD-CX-Web, P2-High, Phase-Regression, Type-UI, Platform-Both, Report-Product, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Point, Responsive-Design, Happy path

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 8 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Both

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Quality-Dashboard, Module-Coverage
Trend_Tracking: No
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: CSS01US05-AC21
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_002, CSS01US05_TC_010

Test Environment

Environment: Staging
Browser/Version: Chrome 115+, Safari iOS, Chrome Android
Device/OS: Windows 10/11, iOS 16+, Android 13+
Screen_Resolution: Desktop-1920x1080, Tablet-1024x768, Mobile-375x667
Dependencies: Payment API, Database, Authentication Service
Performance_Baseline: < 3 seconds
Data_Requirements: Account with payment data

Prerequisites

Setup_Requirements: Multiple devices or browser developer tools
User_Roles_Permissions: Consumer account access
Test_Data: Account with payment history
Prior_Test_Cases: CSS01US05_TC_002 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Access payment history on desktop	Full layout displays correctly	1920x1080
2	Test tablet view	Layout adapts to tablet screen	1024x768
3	Test mobile view	Layout adapts to mobile screen	375x667
4	Test mobile search functionality	Search works on mobile
5	Test mobile filter functionality	Filters work on mobile
6	Test mobile detail view	Detail view adapts to mobile
7	Test touch interactions	Touch gestures work properly
8	Test portrait/landscape orientation	Layout adapts to orientation

Verification Points

Primary_Verification: Layout maintains responsive design for mobile and desktop viewing
Secondary_Verifications: All functionality works correctly across different screen sizes
Negative_Verification: No horizontal scrolling or layout breaking on any device

Test Case 22: Performance Load Time

Test Case Metadata

Test Case ID: CSS01US05_TC_022
Title: Verify system loads payment history within 3 seconds under normal conditions
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: Performance
Test Level: System
Priority: P1-Critical
Execution Phase: Performance
Automation Status: Automated

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer, Billing, MOD-CX-Web, P1-Critical, Phase-Performance, Type-Performance, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Point, Performance-Test, Happy path

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 5 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Performance-Dashboard
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: CSS01US05-AC22
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_001, CSS01US05_TC_002

Test Environment

Prerequisites

Setup_Requirements: Normal network conditions, staging environment
User_Roles_Permissions: Consumer account access
Test_Data: Account with full 24 months of payment data
Prior_Test_Cases: Login test case must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Start timer and login	Login completed	valid_user@email.com
2	Navigate to Payment History	Record navigation time
3	Measure page load time	Page loads in < 3 seconds		Include all resources
4	Test with maximum data	Load page with 24 months data		Stress test
5	Test repeated loads	Consistent load times
6	Test different browsers	Performance consistent across browsers

Verification Points

Primary_Verification: Payment history page loads within 3 seconds under normal conditions
Secondary_Verifications: Performance is consistent across different browsers and data loads
Negative_Verification: No timeout errors or excessive loading times

Test Case 23: Session Preservation

Test Case Metadata

Test Case ID: CSS01US05_TC_023
Title: Verify system preserves user session during payment history navigation
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: Security
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer, Billing, Auth Services, MOD-CX-Web, P1-Critical, Phase-Regression, Type-Security, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Point, Session-Management, Happy path

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 4 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Security-Dashboard
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: CSS01US05-AC23
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_024, CSS01US05_TC_030

Test Environment

Prerequisites

Setup_Requirements: Active consumer account with valid session
User_Roles_Permissions: Consumer account access
Test_Data: Valid session token, payment data
Prior_Test_Cases: Login test case must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Login and access payment history	Session established	valid_user@email.com
2	Navigate between payment tabs	Session maintained
3	Apply filters and search	Session preserved
4	Open detail view	Session continues
5	Navigate back to main list	Session maintained
6	Perform multiple operations	Session remains active
7	Check session timeout handling	Proper timeout management

Verification Points

Primary_Verification: User session is preserved during payment history navigation
Secondary_Verifications: Session timeout is handled gracefully
Negative_Verification: No unexpected session termination during normal usage

Test Case 24: User Authorization Validation

Test Case Metadata

Test Case ID: CSS01US05_TC_024
Title: Verify system validates user authorization before displaying payment data
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: Security
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support

Tags: Negative, Consumer, Billing, Auth Services, MOD-CX-Web, P1-Critical, Phase-Regression, Type-Security, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Point, Authorization-Test

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: High
Expected_Execution_Time: 5 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Security-Dashboard
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: CSS01US05-AC24
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_023, CSS01US05_TC_029

Test Environment

Prerequisites

Setup_Requirements: Multiple test accounts, different authorization levels
User_Roles_Permissions: Consumer account, unauthorized account
Test_Data: Account A data, Account B data
Prior_Test_Cases: Login test cases must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Login with Account A	Successfully logged in	accountA@email.com
2	Access payment history	Shows Account A payment data only
3	Attempt direct URL access to Account B data	Access denied/redirected		Security test
4	Logout and login with Account B	Successfully logged in	accountB@email.com
5	Access payment history	Shows Account B payment data only
6	Test unauthorized user access	Access denied	unauthorized@email.com
7	Test expired token access	Redirected to login

Verification Points

Primary_Verification: System validates user authorization before displaying payment data
Secondary_Verifications: Users can only access their own payment data
Negative_Verification: No unauthorized access to payment data

Test Case 25: Network Error Handling

Test Case Metadata

Test Case ID: CSS01US05_TC_025
Title: Verify system handles network errors gracefully without losing filter settings
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: Integration
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support

Tags: Negative, Consumer, Billing, MOD-CX-Web, P2-High, Phase-Regression, Type-Integration, Platform-Web, Report-Engineering, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Point, Error-Handling

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: Yes

Quality Metrics

Risk_Level: Medium
Complexity_Level: High
Expected_Execution_Time: 6 minutes
Reproducibility_Score: Medium
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Reliability-Dashboard
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: CSS01US05-AC25
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_005, CSS01US05_TC_006

Test Environment

Prerequisites

Setup_Requirements: Network simulation capability, active account
User_Roles_Permissions: Consumer account access
Test_Data: Account with payment history, network interruption simulation
Prior_Test_Cases: CSS01US05_TC_005, CSS01US05_TC_006 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Access payment history and apply filters	Filters applied successfully	Status: Completed, Type: Billing
2	Simulate network interruption	Error message displayed		Network disconnect
3	Check filter state	Filter settings preserved
4	Restore network connection	Page recovers gracefully
5	Verify filter state	Previously applied filters maintained
6	Test API timeout scenario	Timeout handled gracefully
7	Test server error response	Error message displayed appropriately		500 error simulation

Verification Points

Primary_Verification: Network errors are handled gracefully without losing filter settings
Secondary_Verifications: Appropriate error messages are displayed and system recovers properly
Negative_Verification: No data loss or corruption during network errors

Test Case 26: Accessibility Navigation Support

Test Case Metadata

Test Case ID: CSS01US05_TC_026
Title: Verify system provides accessible navigation and keyboard support for all interactive elements
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: Accessibility
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer, Billing, MOD-CX-Web, P2-High, Phase-Regression, Type-Accessibility, Platform-Web, Report-QA, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Low, Integration-Point, Accessibility-Test, Happy path

Business Context

Customer_Segment: All
Revenue_Impact: Low
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 7 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: QA
Report_Categories: Quality-Dashboard, Compliance-Dashboard
Trend_Tracking: No
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: CSS01US05-AC26
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_002, CSS01US05_TC_004

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Payment API, Database, Authentication Service, Screen reader software
Performance_Baseline: < 3 seconds
Data_Requirements: Account with payment data

Prerequisites

Setup_Requirements: Screen reader software, accessibility testing tools
User_Roles_Permissions: Consumer account access
Test_Data: Account with payment history
Prior_Test_Cases: CSS01US05_TC_002 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Use Tab key to navigate	All interactive elements accessible
2	Test search bar keyboard access	Search can be accessed and used via keyboard
3	Test filter dropdowns with keyboard	Filters can be opened and selected via keyboard
4	Test Detail View button access	Detail view can be opened via keyboard
5	Test screen reader compatibility	Screen reader can announce all elements
6	Test color contrast compliance	All text has sufficient contrast ratio
7	Test focus indicators	Clear focus indicators on all interactive elements
8	Test ARIA labels	Appropriate ARIA labels for dynamic content

Verification Points

Primary_Verification: System provides accessible navigation and keyboard support for all interactive elements
Secondary_Verifications: Screen reader compatibility and proper ARIA labels are implemented
Negative_Verification: No keyboard traps or inaccessible elements exist

Test Case 27: Security Audit Logging

Test Case Metadata

Test Case ID: CSS01US05_TC_027
Title: Verify system logs all payment history access attempts for security auditing
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: Security
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: High
Expected_Execution_Time: 6 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Security-Dashboard
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: CSS01US05-AC27
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_023, CSS01US05_TC_024

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Payment API, Database, Authentication Service, Audit logging system
Performance_Baseline: < 3 seconds
Data_Requirements: Account with payment data, audit log access

Prerequisites

Setup_Requirements: Audit logging system enabled, log access permissions
User_Roles_Permissions: Consumer account access, admin access for log verification
Test_Data: Valid user account, audit log monitoring
Prior_Test_Cases: CSS01US05_TC_023 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Access payment history page	Access logged with timestamp	user@email.com
2	Check audit log entry	Log contains: user ID, timestamp, action, IP address
3	Perform search action	Search action logged
4	Apply filters	Filter action logged
5	View payment details	Detail view access logged
6	Attempt unauthorized access	Failed access attempt logged
7	Verify log completeness	All actions properly logged

Verification Points

Primary_Verification: System logs all payment history access attempts for security auditing
Secondary_Verifications: Log entries contain complete information (user ID, timestamp, action, IP address)
Negative_Verification: No unauthorized access goes unlogged

Test Case 28: Empty Search Results Handling

Test Case Metadata

Test Case ID: CSS01US05_TC_028
Title: Verify system handles empty search results with appropriate messaging
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: Functional
Test Level: System
Priority: P3-Medium
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support

Tags: Negative, Consumer, Billing, MOD-CX-Web, P3-Medium, Phase-Regression, Type-Functional, Platform-Web, Report-QA, Customer-All, Risk-Low, Business-Medium, Revenue-Impact-Low, Integration-Point, Error-Handling

Business Context

Customer_Segment: All
Revenue_Impact: Low
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Low
Complexity_Level: Low
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Low

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: QA
Report_Categories: Quality-Dashboard, Module-Coverage
Trend_Tracking: No
Executive_Visibility: No
Customer_Impact_Level: Low

Requirements Traceability

Related_Requirements: CSS01US05-AC28
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_004, CSS01US05_TC_011

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Payment API, Database, Authentication Service
Performance_Baseline: < 1 second search response
Data_Requirements: Account with payment data

Prerequisites

Setup_Requirements: Active consumer account with payment transactions
User_Roles_Permissions: Consumer account access
Test_Data: Account with payment history
Prior_Test_Cases: CSS01US05_TC_004 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Access payment history page	Page loads with search functionality
2	Enter invalid search term	No matching results found	"INVALID123"
3	Verify empty results message	Shows "No payments found" message
4	Test invalid payment ID search	Appropriate message displayed	"PAY-999"
5	Test invalid payment method search	Appropriate message displayed	"InvalidMethod"
6	Test invalid payment type search	Appropriate message displayed	"InvalidType"
7	Clear search field	All payments display again
8	Verify message disappears	"No payments found" message removed

Verification Points

Primary_Verification: System handles empty search results with appropriate messaging
Secondary_Verifications: Message displays clearly and disappears when search is cleared
Negative_Verification: No system errors or crashes when no results are found

Test Case 29: Authorized User View-Only Access

Test Case Metadata

Test Case ID: CSS01US05_TC_029
Title: Verify system ensures authorized users can view but cannot modify payment records
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: Security
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 4 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Security-Dashboard
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: CSS01US05-AC29
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_024, CSS01US05_TC_030

Test Environment

Prerequisites

Setup_Requirements: Account with authorized user access
User_Roles_Permissions: Authorized user (read-only) access
Test_Data: Payment records accessible to authorized user
Prior_Test_Cases: CSS01US05_TC_024 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Login with authorized user account	Successfully logged in	authorized_user@email.com
2	Access payment history	Payment records display
3	Verify view access	Can view all payment information
4	Check for edit functionality	No edit buttons or options available
5	Check for delete functionality	No delete buttons or options available
6	Verify read-only status	All data is display-only
7	Test detail view access	Can view but not modify details
8	Attempt modification via developer tools	Modifications rejected by server		Security test

Verification Points

Primary_Verification: Authorized users can view but cannot modify payment records
Secondary_Verifications: No edit or delete functionality is available to authorized users
Negative_Verification: No unauthorized modification capabilities exist

Test Case 30: Valid Session Requirement for Payment Actions

Test Case Metadata

Test Case ID: CSS01US05_TC_030
Title: Verify system requires valid session for all payment actions (view/print/download) accessed from detail view
Created By: Hetal
Created Date: July 17, 2025
Version: 1.0

Classification

Module/Feature: Payment History Management
Test Type: Security
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support

Tags: Negative, Consumer, Billing, Auth Services,MOD-CX-Web, P1-Critical, Phase-Regression, Type-Security, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Point, Session-Security

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: High
Expected_Execution_Time: 5 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 3.33%
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Security-Dashboard
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: CSS01US05-AC30
Related_Bugs: N/A
Related_Test_Cases: CSS01US05_TC_023, CSS01US05_TC_010, CSS01US05_TC_017

Test Environment

Prerequisites

Setup_Requirements: Active consumer account with valid session
User_Roles_Permissions: Consumer account access
Test_Data: Payment records with detail view actions
Prior_Test_Cases: CSS01US05_TC_010, CSS01US05_TC_017 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Login and access payment detail view	Detail view opens with valid session	valid_user@email.com
2	Test view action with valid session	View action works correctly
3	Test print action with valid session	Print action works correctly
4	Test download action with valid session	Download action works correctly
5	Simulate session expiration	Session expires		Force session timeout
6	Attempt view action with expired session	Action denied, redirected to login
7	Attempt print action with expired session	Action denied, redirected to login
8	Attempt download action with expired session	Action denied, redirected to login
9	Test invalid session token	All actions denied		Security test

Verification Points

Primary_Verification: System requires valid session for all payment actions (view/print/download) accessed from detail view
Secondary_Verifications: Expired or invalid sessions are properly rejected
Negative_Verification: No payment actions work without valid session

System Admin Dashboard (ONB01US01)

Utility Admin Dashboard (ONB02US01)

Data Migration (ONB04US01)

User Access and Management (ONB02US03)

Calendar & Scheduling Management (ONB02US04)

Service Areas (ONB02US08)

Organization Setup (ONB01US01)

Payment Gateway Integration (ONB03US01)

ID & Reference Format Settings (ONB02US07)

Bento Menu (ONB07)

Utility Management (ONB02US06)

Utility Plans & Tariffs Management - (ONB02US05)

Core System Settings - (ONB02US02)

Utility Plans & Tariffs Management - ss

Account Management & Session Control (AU01US03)

Settings (CIS01US07)

Service Request Management (CIS01US06)

Complaints (CIS01US05)

Consumer management (CIS01US02)

New Service Connection Application Form (CIS01US03)

New Connection Application Detail View (CIS01US04)

CSO Dashboard (CIS01US01)

Payment Channel and Modes Configuration (CIS01US13)

Payments Management (CIS01US09)

Outstanding Management System (CIS01US08)

Operational SLA Management (CIS01US14)

Disconnection Request Flow (CIS01US10)

Account Transfer Request (CIS01US12)

Reconnection Flow (CIS01US11)

New Connection Configuration (CIS01US16)

Consumer Portal Authentication (CSS01US01)

Bill Management (CSS01US02)

Payment Agreement Management (CSS01US04)

Payment History Management (CSS01US05)

Credit Notes Management (CSS01US06)

Usage & Consumption Smart Overview (CSS01US07)

Service & Support Management (CSS01US08)

In-App Notification System (CSS01US09)

Request Tracker (CSS01US10)

Preferences Management (CSS01US12)

Profile Details (CSS01US11)

FAQ Access (CSS01US13)

Consumer Self-Service Portal Dashboard (CSS01US15)

Service Payment Management (CSS01US03)

Self-Service Portal Management (CIS01US15)

Service Center Finder (CSS01US14)

My performance (CC01US02)

Call Center Dashboard (CC01US01)

Master (WX01US01)

Field Force Management (WX02US02)

Dispatcher Management System ( WX05US05 )

System Settings Configuration Management ( WX04US04 )

Service Order Dashboard (WX03US03)

Bill Cycle Setup (BX03US02)

Billing Dashboard (BX02US01)

Printing & Distribution Management (BX06US01)

Bill Template Management System (BX03US01)

Single Bill Generation V2 (BX01US04)

Master Bill Viewer (BX04US01)

GL Codes Management (BX05US01)

Bill Generation - (BX01US03)

Route Management (MX02US01)

Read Cycle Management (MX02US02)

Photo Meter Reads (MX02US03)

Manual Meter Reads (MX02US04)

Meter Device Summary Dashboard (MX01US01)

Meter Service Orders (MX01US04)

Meter Device Management (MX01US02)

Meter Reading Validation Dashboard (MX00US01)

Meter Inventory Management Test Cases (MX01US03)

Meter Reading Format (MX04US01)

Manual Reading Validation (MX03US03)

Read Cycle List and Validation Configurations (MX03US01)

Manufacturer and Model Management (MX04US02)

Photo Read Validation (MX03US02)

Individual & Bulk messaging (UX02US02)

Message Template Management System (UX06US06)

Message History Management System (UX05US05 )

Utility Contact List Management (UX03US03)

Communication Workflows (UX03US04)