Meter Service Orders (MX01US04)

Total Test Cases :-20
Total Acceptance Criteria:-19
Total Coverage Percentage:-95%

Test Scenario Analysis

A. Functional Test Scenarios

Core Functionality Scenarios

Service Order Creation Workflow
- Single meter selection and order creation
- Multiple meter selection (batch creation)
- Service type selection and validation
- Standard Operating Procedure (SOP) selection
- Notes and instructions addition
- Order summary and confirmation
Service Order Tracking & Management
- Dashboard view with all orders
- Status-based filtering (All Orders, Created, Assigned, In Progress, Completed, Approved)
- Search functionality by order number, meter information
- Status progression tracking
- Order details viewing
Business Rules Enforcement
- Unique work order ID generation (WO-YYYY-###)
- Mandatory field validation
- Status progression validation
- Integration with WX dispatch system

Integration Point Scenarios

WX System Integration
- Service order logging to WX dispatch tab
- Status synchronization between systems
- Allocation tab updates in meter details page
Data Flow Scenarios
- Meter selection from master data
- Service type and SOP association
- Status change propagation

B. Non-Functional Test Scenarios

Performance Scenarios

Dashboard loading with large datasets
Search and filter operations performance
Concurrent user handling (multiple meter managers)
API response times (1 req/min baseline)

Usability Scenarios

Multi-step form navigation
Error handling and user feedback
Visual status indicators effectiveness
Cross-browser compatibility

Reliability Scenarios

System recovery from failures
Data integrity maintenance
Service availability during peak usage

C. Edge Case & Error Scenarios

Boundary Conditions

Maximum number of meters in batch selection
Long text in notes field
Date range filtering limits

Invalid Inputs

Unauthorized access attempts
Invalid service type selections
Malformed search queries

Detailed Test Cases

Test Case 1: Service Order Creation - Single Meter

Test Case ID: MX01US04_TC_001
Title: Create service order for single meter with all mandatory fields
Created By: Auto-generated
Created Date: 2025-06-03
Version: 1.0

Classification:

Module/Feature: Meter Service Orders (MX01US04)
Test Type: Functional/UI
Test Level: System
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Planned-for-Automation

Enhanced Tags:

MOD-ServiceOrderCreation, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, 
Report-Engineering, Customer-Enterprise, Risk-High, Business-Critical, 
Revenue-Impact-High, Integration-End-to-End, HappyPath, MXService, CrossModule

Business Context:

Customer_Segment: Enterprise
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: Yes

Quality Metrics:

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Critical

Coverage Tracking:

Feature_Coverage: 85%
Integration_Points: WX System, Meter Master Data
Code_Module_Mapped: MeterService
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting:

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Module-Coverage
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability:

Related_Requirements: Acceptance Criteria 1, 2, 3, 4
Related_Bugs: N/A
Related_Test_Cases: MX01US04_TC_002, MX01US04_TC_003

Test Environment:

Environment: Staging
Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 10/11, macOS 12+
Screen_Resolution: Desktop-1920x1080
Dependencies: Meter Master Data, WX System
Performance_Baseline: < 3 seconds page load
Data_Requirements: Valid meter data, user authentication

Prerequisites:

Setup_Requirements: SMART360 system accessible
User_Roles_Permissions: Meter Manager role
Test_Data: Valid meter WM-12345, John Smith consumer
Prior_Test_Cases: Login successful

Test Procedure:

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Service Orders module	Service Orders dashboard displays	-	Verify main navigation
2	Click "Create Service Order" button	Create Service Order modal opens with Step 1	-	Modal should be responsive
3	Search for meter by Device number	Meter list filters to matching results	Search: "WM-12345"	Verify search functionality
4	Select meter WM-12345 by checking checkbox	Meter selection count updates to "1 meter(s) selected"	Meter: WM-12345	Visual confirmation required
5	Click "Next" button	Navigate to Step 2 - Service Configuration	-	Disabled until selection made
6	Select "Replacement" from Service Type dropdown	SOP dropdown becomes enabled	Service Type: Replacement	Dropdown dependency validation
7	Select "Standard Meter Replacement" from SOP dropdown	Selected meters section shows WM-12345	SOP: Standard Meter Replacement	Verify meter display
8	Click "Next" button	Navigate to Step 3 - Final Details	-	Form progression validation
9	Enter notes in Notes field	Text appears in notes field	Notes: "Routine replacement due to age"	Optional field testing
10	Review Service Order Summary	Summary shows: 1 meter, REPLACEMENT type, Standard Meter Replacement SOP	-	Data accuracy verification
11	Click "Create Order" button	Order created successfully, modal closes, returns to dashboard	-	Success message display
12	Verify new order appears in dashboard	New order visible with "Created" status and unique WO-YYYY-### ID	-	Auto-generation validation

Verification Points:

Primary_Verification: Service order created with unique ID and "Created" status
Secondary_Verifications: WX system integration logged, meter data accuracy
Negative_Verification: No duplicate orders created, no system errors

Test Results (Template):

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Record actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Test Case 2: Service Order Creation - Multiple Meters (Batch)

Test Case ID: MX01US04_TC_002
Title: Create batch service order for multiple meters with same service type
Created By: Auto-generated
Created Date: 2025-06-03
Version: 1.0

Classification:

Module/Feature: Meter Service Orders (MX01US04)
Test Type: Functional/UI
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags:

MOD-ServiceOrderCreation, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, 
Report-Product, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, 
Integration-End-to-End, Batch-Processing,HappyPath, MXService, CrossModule

Business Context:

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: Yes

Quality Metrics:

Risk_Level: High
Complexity_Level: High
Expected_Execution_Time: 5 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Critical

Coverage Tracking:

Feature_Coverage: 90%
Integration_Points: WX System, Meter Master Data, Batch Processing
Code_Module_Mapped: MeterService
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting:

Primary_Stakeholder: Product
Report_Categories: Quality-Dashboard, Module-Coverage, Performance-Metrics
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability:

Related_Requirements: Acceptance Criteria 1, 9, 10
Related_Bugs: N/A
Related_Test_Cases: MX01US04_TC_001, MX01US04_TC_018

Test Environment:

Environment: Staging
Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 10/11, macOS 12+
Screen_Resolution: Desktop-1920x1080
Dependencies: Meter Master Data, WX System, Batch Processing Service
Performance_Baseline: < 5 seconds batch processing
Data_Requirements: Multiple valid meters, user authentication

Prerequisites:

Setup_Requirements: SMART360 system accessible, multiple meters available
User_Roles_Permissions: Meter Manager role
Test_Data: Valid meters WM-12345, WM-23456, WM-56789, Multiple consumers Execution Analytics:
Execution_Frequency: Daily
Maintenance_Effort: Medium
Automation_Candidate: Yes

Test Relationships:

Blocking_Tests: MX01US04_TC_001
Blocked_Tests: MX01US04_TC_018
Parallel_Tests: MX01US04_TC_003, MX01US04_TC_004
Sequential_Tests: Must follow TC_001

Additional Information:

Notes: Critical for utility companies managing large meter inventories
Edge_Cases: Maximum meter selection limits, timeout handling
Risk_Areas: Batch processing failures, partial completions
Security_Considerations: Bulk data validation, authorization for batch operations

Test Procedure:

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Service Orders and click "Create Service Order"	Create Service Order modal opens	-	Starting point
2	Click "Select All (3)" checkbox	All 3 visible meters selected, count shows "3 meter(s) selected"	Meters: WM-12345, WM-23456, WM-56789	Bulk selection feature
3	Click "Next" to proceed to service configuration	Step 2 displays with all 3 meters in Selected Meters section	-	Batch processing validation
4	Select "Maintenance" from Service Type dropdown	SOP dropdown enabled with maintenance options	Service Type: Maintenance	Consistency requirement
5	Select "Preventive Maintenance" from SOP dropdown	Configuration complete with all meters visible	SOP: Preventive Maintenance	Same SOP for all meters
6	Click "Next" to final details	Step 3 shows summary with 3 meters selected	-	Multi-meter summary
7	Add notes and click "Create Order"	Single order created for all 3 meters with same service type	Notes: "Quarterly maintenance cycle"	Batch order creation
8	Verify dashboard shows new order	Order appears with unique ID, "Created" status, shows meter count	-	Batch order display

Verification Points:

Primary_Verification: Single order created containing all 3 meters
Secondary_Verifications: All meters have same service type and SOP, WX logging successful
Negative_Verification: No individual orders created, no partial failures

Test Case 3: Service Order Dashboard - Status Filtering

Test Case ID: MX01US04_TC_003
Title: Filter service orders by different status types using status tabs
Created By: Auto-generated
Created Date: 2025-06-03
Version: 1.0

Classification:

Module/Feature: Meter Service Orders (MX01US04)
Test Type: Functional/UI
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags:

MOD-ServiceOrderTracking, P2-High, Phase-Regression, Type-Functional, Platform-Web, 
Report-QA, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, 
Integration-Point, Filtering,HappyPath, MXService, CrossModule

Business Context:

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: Yes

Quality Metrics:

Risk_Level: Medium
Complexity_Level: Low
Expected_Execution_Time: 2 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Medium

Coverage Tracking:

Feature_Coverage: 75%
Integration_Points: Dashboard Service, Status Management
Code_Module_Mapped: Meterservice
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting:

Primary_Stakeholder: QA
Report_Categories: Quality-Dashboard, UX-Metrics, Performance-Metrics
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability:

Related_Requirements: Acceptance Criteria 5, 11, 12
Related_Bugs: N/A
Related_Test_Cases: MX01US04_TC_004, MX01US04_TC_010

Test Environment:

Environment: Staging
Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 10/11, macOS 12+
Screen_Resolution: Desktop-1920x1080
Dependencies: Service Order Database, Status Management Service
Performance_Baseline: < 1 second filter response
Data_Requirements: Service orders in various statuses

Prerequisites:

Setup_Requirements: SMART360 system accessible, sample orders in all statuses
User_Roles_Permissions: Meter Manager role
Test_Data: Orders: WO-2023-001 (Approved), WO-2023-002 (In Progress), WO-2023-003 (Created), WO-2023-004 (Assigned), WO-2023-005 (Completed)
Prior_Test_Cases: Login successful, Sample orders created

Execution Analytics:

Execution_Frequency: Weekly
Maintenance_Effort: Low
Automation_Candidate: Yes

Test Relationships:

Blocking_Tests: Login, Sample data setup
Blocked_Tests: None
Parallel_Tests: MX01US04_TC_004, MX01US04_TC_013
Sequential_Tests: Can run independently

Additional Information:

Notes: Essential for meter manager daily operations and workload tracking
Edge_Cases: Empty status categories, large datasets, rapid status changes
Risk_Areas: Filter performance with large datasets, status synchronization
Security_Considerations: Access control for status visibility, data filtering authorization

Test Procedure:

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Service Orders dashboard	All orders display by default in "All Orders" tab	-	Default view verification
2	Click "Created" status tab	Only orders with "Created" status display with gray indicators	Expected: WO-2023-003	Color coding validation
3	Click "Assigned" status tab	Only orders with "Assigned" status display with purple indicators	Expected: WO-2023-004	Status-specific filtering
4	Click "In Progress" status tab	Only orders with "In Progress" status display with blue indicators	Expected: WO-2023-002	Active work identification
5	Click "Completed" status tab	Only orders with "Completed" status display with green indicators	Expected: WO-2023-005, WO-2023-006	Completed work tracking
6	Click "Approved" status tab	Only orders with "Approved" status display with green indicators	Expected: WO-2023-001	Final status verification
7	Return to "All Orders" tab	All orders display regardless of status	All test orders visible	Complete view restoration

Verification Points:

Primary_Verification: Each tab shows only orders matching that status
Secondary_Verifications: Color indicators match status types, counts are accurate
Negative_Verification: No cross-status contamination in filtered views

Test Case 4: Service Order Search Functionality

Test Case ID: MX01US04_TC_004
Title: Search service orders using order number and meter information
Created By: Auto-generated
Created Date: 2025-06-03
Version: 1.0

Classification:

Module/Feature: Meter Service Orders (MX01US04)
Test Type: Functional/UI
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags:

MOD-ServiceOrderTracking, P2-High, Phase-Regression, Type-Functional, Platform-Web, 
Report-QA, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, 
Integration-Point, Search-Functionality,HappyPath, MXService, CrossModule

Business Context:

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: Yes

Quality Metrics:

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Medium

Coverage Tracking:

Feature_Coverage: 80%
Integration_Points: Search Service, Database Query Engine
Code_Module_Mapped: Meter Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting:

Primary_Stakeholder: QA
Report_Categories: Quality-Dashboard, UX-Metrics, Performance-Metrics
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability:

Related_Requirements: Acceptance Criteria 13, 18
Related_Bugs: N/A
Related_Test_Cases: MX01US04_TC_003, MX01US04_TC_010

Test Environment:

Environment: Staging
Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 10/11, macOS 12+
Screen_Resolution: Desktop-1920x1080
Dependencies: Search Index, Database, Service Order Repository
Performance_Baseline: < 1 second search response
Data_Requirements: Multiple service orders with varied data

Prerequisites:

Setup_Requirements: SMART360 system accessible, search index populated
User_Roles_Permissions: Meter Manager role
Test_Data: Orders: WO-2023-002, Meter: WM-23456, Consumer: Sarah Johnson
Prior_Test_Cases: Login successful, Service orders exist

Execution Analytics:

Execution_Frequency: Weekly
Maintenance_Effort: Low
Automation_Candidate: Yes

Test Relationships:

Blocking_Tests: Login, Service order creation
Blocked_Tests: None
Parallel_Tests: MX01US04_TC_003, MX01US04_TC_013
Sequential_Tests: Can run independently

Additional Information:

Notes: Critical for finding specific orders in large datasets
Edge_Cases: Special characters, partial matches, empty results
Risk_Areas: Search performance, index synchronization, result accuracy
Security_Considerations: Search query sanitization, access control for search results

Test Procedure:

Step #	Action	Expected Result	Test Data	Comments
1	In Service Orders dashboard, click search field	Search field becomes active with cursor	-	Search activation
2	Enter complete work order number	Filtered results show only matching order	Search: "WO-2023-002"	Exact match search
3	Clear search and enter partial order number	Results show all orders containing the partial match	Search: "2023"	Partial match capability
4	Clear search and enter meter number	Results show orders associated with that meter	Search: "WM-23456"	Meter-based search
5	Clear search and enter consumer name	Results show orders for that consumer	Search: "Sarah Johnson"	Consumer-based search
6	Enter non-existent search term	"No results found" message displays	Search: "INVALID123"	No results handling
7	Clear search field	All orders display again	-	Search reset functionality

Verification Points:

Primary_Verification: Search returns accurate results for all search types
Secondary_Verifications: Partial matches work, no results message appears appropriately
Negative_Verification: Invalid searches don't crash system, clear function works

Test Case 5: Service Type and SOP Validation

Test Case ID: MX01US04_TC_005
Title: Validate service type selection and corresponding SOP associations
Created By: Auto-generated
Created Date: 2025-06-03
Version: 1.0

Classification:

Module/Feature: Meter Service Orders (MX01US04)
Test Type: Functional/Business Rules
Test Level: System
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Manual

Enhanced Tags:

MOD-ServiceOrderCreation, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, 
Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, 
Integration-Point, Business-Rules,HappyPath, MXService, CrossModule

Business Context:

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics:

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 4 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Critical

Coverage Tracking:

Feature_Coverage: 85%
Integration_Points: Service Type Repository, SOP Management Service
Code_Module_Mapped: Meter Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting:

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Business-Rules-Coverage, Compliance-Metrics
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability:

Related_Requirements: Acceptance Criteria 3, Business Rules - Service Type Selection
Related_Bugs: N/A
Related_Test_Cases: MX01US04_TC_001, MX01US04_TC_006

Test Environment:

Environment: Staging
Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 10/11, macOS 12+
Screen_Resolution: Desktop-1920x1080
Dependencies: Service Type Database, SOP Repository, Business Rules Engine
Performance_Baseline: < 2 seconds dropdown population
Data_Requirements: All service types and associated SOPs

Prerequisites:

Setup_Requirements: SMART360 system accessible, service types configured
User_Roles_Permissions: Meter Manager role
Test_Data: Meter: WM-12345, All service types: Installation, Replacement, Maintenance, Disposal
Prior_Test_Cases: Login successful, Meter selection completed

Execution Analytics:

Execution_Frequency: Daily
Maintenance_Effort: Low
Automation_Candidate: Yes

Test Relationships:

Blocking_Tests: MX01US04_TC_001 (meter selection)
Blocked_Tests: MX01US04_TC_006
Parallel_Tests: None (requires specific UI state)
Sequential_Tests: Must follow meter selection

Additional Information:

Notes: Critical business rule validation ensuring correct procedures are followed
Edge_Cases: Missing SOPs, invalid service types, dynamic SOP updates
Risk_Areas: Business rule enforcement, SOP-service type mapping accuracy
Security_Considerations: Authorization for service type access, SOP procedure security

Test Procedure:

Step #	Action	Expected Result	Test Data	Comments
1	Start service order creation and select a meter	Proceed to service type selection step	Meter: WM-12345	Setup for validation
2	Click Service Type dropdown without selection	SOP dropdown remains disabled	-	Dependency validation
3	Select "Installation" from Service Type	SOP dropdown enables with installation-specific procedures	Service Type: Installation	Type-specific SOPs
4	Verify available SOPs for Installation	Only "Standard Meter Installation" appears	Expected SOP: Standard Meter Installation	Correct association
5	Change Service Type to "Replacement"	SOP dropdown updates with replacement procedures	Service Type: Replacement	Dynamic SOP update
6	Verify available SOPs for Replacement	"Standard Meter Replacement" and "Emergency Meter Replacement" appear	Expected SOPs: Standard/Emergency Replacement	Multiple options
7	Change Service Type to "Maintenance"	SOP dropdown shows maintenance procedures	Service Type: Maintenance	Maintenance-specific SOPs
8	Verify available SOPs for Maintenance	"Preventive Maintenance" and "Corrective Maintenance" appear	Expected SOPs: Preventive/Corrective	Maintenance options
9	Change Service Type to "Disposal"	SOP dropdown shows disposal procedure	Service Type: Disposal	Disposal-specific SOP
10	Verify SOP for Disposal	Only "Meter Disposal" appears	Expected SOP: Meter Disposal	Single disposal option

Verification Points:

Primary_Verification: SOP options correctly filter based on selected service type
Secondary_Verifications: Dropdown dependency works, all service types have appropriate SOPs
Negative_Verification: Cannot proceed without both selections, no invalid combinations allowed

Test Case 6: Mandatory Field Validation

Test Case ID: MX01US04_TC_006
Title: Validate mandatory field requirements during service order creation
Created By: Auto-generated
Created Date: 2025-06-03
Version: 1.0

Classification:

Module/Feature: Meter Service Orders (MX01US04)
Test Type: Functional/Validation
Test Level: System
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Planned-for-Automation

Enhanced Tags:

MOD-ServiceOrderCreation, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, 
Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, 
Integration-Point, Validation,HappyPath, MXService, CrossModule

Business Context:

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics:

Risk_Level: High
Complexity_Level: Low
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Critical

Coverage Tracking:

Feature_Coverage: 90%
Integration_Points: Form Validation Service, Business Rules Engine
Code_Module_Mapped: Meter Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting:

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Validation-Coverage, Error-Handling-Metrics
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability:

Related_Requirements: Acceptance Criteria 16, 17, Business Rules - Mandatory Fields
Related_Bugs: N/A
Related_Test_Cases: MX01US04_TC_005, MX01US04_TC_014

Test Environment:

Environment: Staging
Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 10/11, macOS 12+
Screen_Resolution: Desktop-1920x1080
Dependencies: Validation Service, Form Processing Engine
Performance_Baseline: < 1 second validation response
Data_Requirements: Valid and invalid form data sets

Prerequisites:

Setup_Requirements: SMART360 system accessible, validation rules configured
User_Roles_Permissions: Meter Manager role
Test_Data: Meter: WM-12345, Various incomplete form states
Prior_Test_Cases: Login successful, Service order creation flow initiated

Test Procedure:

Step #	Action	Expected Result	Test Data	Comments
1	Open Create Service Order modal	Step 1 displays with meter selection	-	Starting validation
2	Click "Next" without selecting any meters	Error message appears, cannot proceed	Error: "At least one meter must be selected"	Meter selection required
3	Select a meter and proceed to Step 2	Service type selection step displays	Meter: WM-12345	Proceed after correction
4	Click "Next" without selecting service type	Error message appears, cannot proceed	Error: "Service type is required"	Service type validation
5	Select service type, click "Next" without SOP	Error message appears, cannot proceed	Error: "Standard Operating Procedure is required"	SOP validation
6	Select SOP and proceed to Step 3	Final details step displays	SOP: Standard Meter Replacement	Validation passed
7	Click "Create Order" with empty required fields	Validation prevents submission	-	Final validation check
8	Complete all mandatory fields and submit	Order created successfully	-	Successful submission

Verification Points:

Primary_Verification: System prevents submission when mandatory fields are missing
Secondary_Verifications: Clear error messages display, form maintains entered data
Negative_Verification: No partial orders created, no system errors

Test Case 7: Work Order ID Generation

Test Case ID: MX01US04_TC_007
Title: Verify unique work order ID generation follows WO-YYYY-### format
Created By: Auto-generated
Created Date: 2025-06-03
Version: 1.0

Classification:

Module/Feature: Meter Service Orders (MX01US04)
Test Type: Functional/Business Rules
Test Level: System
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Planned-for-Automation

Enhanced Tags:

MOD-ServiceOrderCreation, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, 
Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, 
Integration-Point, ID-Generation,HappyPath, MXService, CrossModule

Business Context:

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics:

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 4 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking:

Feature_Coverage: 95%
Integration_Points: ID Generation Service, Database Sequence Management
Code_Module_Mapped: Meter Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting:

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Data-Integrity-Metrics, System-Reliability
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability:

Related_Requirements: Acceptance Criteria 4, Business Rules - Unique ID Generation
Related_Bugs: N/A
Related_Test_Cases: MX01US04_TC_001, MX01US04_TC_002, MX01US04_TC_011

Test Environment:

Environment: Staging
Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 10/11, macOS 12+
Screen_Resolution: Desktop-1920x1080
Dependencies: ID Generation Service, Database, Sequence Management
Performance_Baseline: < 1 second ID generation
Data_Requirements: Multiple concurrent order creation scenarios

Prerequisites:

Setup_Requirements: SMART360 system accessible, ID generation service running
User_Roles_Permissions: Meter Manager role
Test_Data: Multiple meters for sequential order creation
Prior_Test_Cases: Login successful, System initialized

Execution Analytics:

Execution_Frequency: Daily
Maintenance_Effort: Low
Automation_Candidate: Yes

Test Relationships:

Blocking_Tests: System initialization, Database connectivity
Blocked_Tests: All order creation tests depend on this
Parallel_Tests: Can test with MX01US04_TC_011 (concurrent users)
Sequential_Tests: Must verify sequential numbering

Additional Information:

Notes: Critical for order tracking and system integrity across the organization
Edge_Cases: Year boundary transitions, system restarts, concurrent generation
Risk_Areas: ID collision, sequence gaps, year rollover handling
Security_Considerations: ID predictability, sequence protection, audit trail

Test Procedure:

Step #	Action	Expected Result	Test Data	Comments
1	Open Create Service Order modal	Step 1 displays with meter selection	-	Starting validation
2	Click "Next" without selecting any meters	Error message appears, cannot proceed	Error: "At least one meter must be selected"	Meter selection required
3	Select a meter and proceed to Step 2	Service type selection step displays	Meter: WM-12345	Proceed after correction
4	Click "Next" without selecting service type	Error message appears, cannot proceed	Error: "Service type is required"	Service type validation
5	Select service type, click "Next" without SOP	Error message appears, cannot proceed	Error: "Standard Operating Procedure is required"	SOP validation
6	Select SOP and proceed to Step 3	Final details step displays	SOP: Standard Meter Replacement	Validation passed
7	Click "Create Order" with empty required fields	Validation prevents submission	-	Final validation check
8	Complete all mandatory fields and submit	Order created successfully	-	Successful submission

Verification Points:

Primary_Verification: System prevents submission when mandatory fields are missing
Secondary_Verifications: Clear error messages display, form maintains entered data
Negative_Verification: No partial orders created, no system errors

Test Case 8: Status Progression Validation

Test Case ID: MX01US04_TC_008
Title: Validate service order status follows correct progression workflow
Created By: Auto-generated
Created Date: 2025-06-03
Version: 1.0

Classification:

Module/Feature: Meter Service Orders (MX01US04)
Test Type: Functional/Business Rules
Test Level: Integration
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags:

MOD-ServiceOrderTracking, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, 
Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, 
Integration-External-Dependency, Status-Workflow,HappyPath, MXService, CrossModule

Business Context:

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics:

Risk_Level: High
Complexity_Level: High
Expected_Execution_Time: 6 minutes
Reproducibility_Score: Medium
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking:

Feature_Coverage: 95%
Integration_Points: WX System, Status Management Service, Audit Service
Code_Module_Mapped: Meter Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting:

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Workflow-Compliance, Integration-Health
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability:

Related_Requirements: Acceptance Criteria 6, Business Rules - Status Progression
Related_Bugs: N/A
Related_Test_Cases: MX01US04_TC_009, MX01US04_TC_020

Test Environment:

Environment: Staging
Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 10/11, macOS 12+
Screen_Resolution: Desktop-1920x1080
Dependencies: WX System, Status Management Service, Audit Database
Performance_Baseline: < 2 seconds status update response
Data_Requirements: Service order in various status states

Prerequisites:

Setup_Requirements: SMART360 and WX systems accessible, integration active
User_Roles_Permissions: Meter Manager role, WX system access
Test_Data: Service order in "Created" status, WX dispatch capabilities
Prior_Test_Cases: Service order creation successful, WX integration active

Execution Analytics:

Execution_Frequency: Daily
Maintenance_Effort: Medium
Automation_Candidate: Planned

Test Relationships:

Blocking_Tests: MX01US04_TC_007 (order creation), WX system availability
Blocked_Tests: MX01US04_TC_016 (allocation updates)
Parallel_Tests: None (requires specific status states)
Sequential_Tests: Must follow exact status progression

Additional Information:

Notes: Critical for workflow integrity and compliance with utility operations
Edge_Cases: Invalid status transitions, system failures during updates
Risk_Areas: Status synchronization between systems, audit trail integrity
Security_Considerations: Status change authorization, audit trail protection

Test Procedure:

Step #	Action	Expected Result	Test Data	Comments
1	Create new service order	Order appears with "Created" status and gray indicator	-	Initial status validation
2	Simulate assignment in WX system	Status changes to "Assigned" with purple indicator	Status: Created → Assigned	WX integration
3	Simulate work start in WX system	Status changes to "In Progress" with blue indicator	Status: Assigned → In Progress	Work initiation
4	Simulate work completion in WX	Status changes to "Completed" with green indicator	Status: In Progress → Completed	Work completion
5	Simulate final approval	Status changes to "Approved" with green indicator	Status: Completed → Approved	Final approval
6	Verify status history is maintained	All status changes logged with timestamps	-	Audit trail
7	Attempt invalid status transition	System prevents invalid progression	-	Business rule enforcement

Verification Points:

Primary_Verification: Status follows exact progression: Created → Assigned → In Progress → Completed → Approved
Secondary_Verifications: Visual indicators update correctly, timestamps recorded
Negative_Verification: No skipped statuses, no backward progression allowed

Test Case 9: WX System Integration

Test Case ID: MX01US04_TC_009
Title: Verify service order integration with WX dispatch system
Created By: Auto-generated
Created Date: 2025-06-03
Version: 1.0

Classification:

Module/Feature: Meter Service Orders (MX01US04)
Test Type: Integration/API
Test Level: Integration
Priority: P1-Critical
Execution Phase: Integration
Automation Status: Manual

Enhanced Tags:

MOD-Integration, P1-Critical, Phase-Integration, Type-Integration, Platform-Web, 
Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, 
Integration-External-Dependency, WX-System,HappyPath, MXService, CrossModule

Business Context:

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics:

Risk_Level: High
Complexity_Level: High
Expected_Execution_Time: 8 minutes
Reproducibility_Score: Medium
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking:

Feature_Coverage: 100%
Integration_Points: WX Dispatch System, Data Synchronization Service
Code_Module_Mapped: Meter Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting:

Primary_Stakeholder: Engineering
Report_Categories: Integration-Health, System-Reliability, Data-Integrity
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability:

Related_Requirements: Business Rules - WX Integration, System Architecture
Related_Bugs: N/A
Related_Test_Cases: MX01US04_TC_008, MX01US04_TC_016, MX01US04_TC_020

Test Environment:

Environment: Staging
Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 10/11, macOS 12+
Screen_Resolution: Desktop-1920x1080
Dependencies: WX Dispatch System, Integration APIs, Message Queue
Performance_Baseline: < 3 seconds synchronization time
Data_Requirements: Active WX system, test dispatch environment

Prerequisites:

Setup_Requirements: Both SMART360 and WX systems operational, integration configured
User_Roles_Permissions: Meter Manager role in SMART360, dispatch access in WX
Test_Data: Test service order WO-2025-001, meter and consumer data
Prior_Test_Cases: Service order creation successful, WX system connectivity verified

Execution Analytics:

Execution_Frequency: Daily
Maintenance_Effort: High
Automation_Candidate: Planned

Test Relationships:

Blocking_Tests: WX system availability, Integration service health
Blocked_Tests: MX01US04_TC_016 (allocation updates), MX01US04_TC_008 (status progression)
Parallel_Tests: None (requires specific system states)
Sequential_Tests: Must follow order creation and status updates

Additional Information:

Notes: Core integration ensuring field operations receive work assignments
Edge_Cases: WX system downtime, partial data sync, network interruptions
Risk_Areas: Data consistency between systems, sync failures, message queue issues
Security_Considerations: Secure data transmission, API authentication, data integrity

Test Procedure:

Step #	Action	Expected Result	Test Data	Comments
1	Create new service order	Order appears with "Created" status and gray indicator	-	Initial status validation
2	Simulate assignment in WX system	Status changes to "Assigned" with purple indicator	Status: Created → Assigned	WX integration
3	Simulate work start in WX system	Status changes to "In Progress" with blue indicator	Status: Assigned → In Progress	Work initiation
4	Simulate work completion in WX	Status changes to "Completed" with green indicator	Status: In Progress → Completed	Work completion
5	Simulate final approval	Status changes to "Approved" with green indicator	Status: Completed → Approved	Final approval
6	Verify status history is maintained	All status changes logged with timestamps	-	Audit trail
7	Attempt invalid status transition	System prevents invalid progression	-	Business rule enforcement

Verification Points:

Primary_Verification: Status follows exact progression: Created → Assigned → In Progress → Completed → Approved
Secondary_Verifications: Visual indicators update correctly, timestamps recorded
Negative_Verification: No skipped statuses, no backward progression allowed

Test Case 10: Performance Testing - Dashboard Load

Test Case ID: MX01US04_TC_010
Title: Validate dashboard performance with large dataset of service orders
Created By: Auto-generated
Created Date: 2025-06-03
Version: 1.0

Classification:

Module/Feature: Meter Service Orders (MX01US04)
Test Type: Performance
Test Level: System
Priority: P2-High
Execution Phase: Performance
Automation Status: Automated

Enhanced Tags:

MOD-ServiceOrderTracking, P2-High, Phase-Performance, Type-Performance, Platform-Web, 
Report-Engineering, Customer-Enterprise, Risk-Medium, Business-High, Revenue-Impact-Medium, 
Integration-Point, Load-Testing,HappyPath, MXService, CrossModule

Business Context:

Customer_Segment: Enterprise
Revenue_Impact: Medium
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: Yes

Quality Metrics:

Risk_Level: Medium
Complexity_Level: High
Expected_Execution_Time: 15 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Medium

Coverage Tracking:

Feature_Coverage: 70%
Integration_Points: Database Query Optimization, Caching Layer, UI Rendering
Code_Module_Mapped: Meter Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting:

Primary_Stakeholder: Engineering
Report_Categories: Performance-Metrics, System-Scalability, User-Experience
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: Medium

Requirements Traceability:

Related_Requirements: Performance Requirements - 1 req/min, < 3 seconds load time
Related_Bugs: N/A
Related_Test_Cases: MX01US04_TC_003, MX01US04_TC_004, MX01US04_TC_011

Test Environment:

Environment: Performance Testing Environment
Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 10/11, macOS 12+
Screen_Resolution: Desktop-1920x1080
Dependencies: Load Testing Database (1000+ orders), Performance Monitoring Tools
Performance_Baseline: 1 req/min, < 3 seconds page load
Data_Requirements: 1000+ service orders across all statuses and types

Prerequisites:

Setup_Requirements: Performance test environment, large dataset prepared
User_Roles_Permissions: Meter Manager role
Test_Data: 1000+ service orders, varied statuses and dates
Prior_Test_Cases: Basic dashboard functionality verified

Execution Analytics:

Execution_Frequency: Weekly
Maintenance_Effort: Medium
Automation_Candidate: Yes

Test Relationships:

Blocking_Tests: Data preparation, Environment setup
Blocked_Tests: MX01US04_TC_011 (concurrent testing)
Parallel_Tests: Can run with other performance tests
Sequential_Tests: Must have baseline measurements

Additional Information:

Notes: Critical for enterprise customers with large service order volumes
Edge_Cases: Memory limits, browser performance variations, network latency
Risk_Areas: Database query performance, UI rendering with large datasets
Security_Considerations: Performance monitoring data protection, load test isolation

Test Procedure:

Step #	Action	Expected Result	Test Data	Comments
1	Prepare test data with 1000+ service orders	Database contains large dataset	1000+ orders across all statuses	Data preparation
2	Navigate to Service Orders dashboard	Dashboard loads within 3 seconds	-	Initial load performance
3	Measure page load time	Complete rendering under 3 second threshold	Baseline: < 3 seconds	Performance measurement
4	Apply status filter (Created)	Filter response within 1 second	~200 Created orders	Filter performance
5	Apply status filter (In Progress)	Filter response within 1 second	~300 In Progress orders	Active filter performance
6	Perform search operation	Search results within 1 second	Search: partial order ID	Search performance
7	Switch between multiple status tabs rapidly	Each tab switch under 1 second	All status tabs	Tab switching performance
8	Test pagination performance	Page navigation under 1 second	50 orders per page	Pagination efficiency

Verification Points:

Primary_Verification: Dashboard loads within 3 seconds with 1000+ orders
Secondary_Verifications: All operations (filter, search, pagination) under 1 second
Negative_Verification: No timeouts, no performance degradation with concurrent users

Test Case 11: Concurrent User Testing

Test Case ID: MX01US04_TC_011
Title: Test multiple meter managers creating service orders simultaneously
Created By: Auto-generated
Created Date: 2025-06-03
Version: 1.0

Classification:

Module/Feature: Meter Service Orders (MX01US04)
Test Type: Performance/Concurrency
Test Level: System
Priority: P2-High
Execution Phase: Performance
Automation Status: Manual

Enhanced Tags:

MOD-ServiceOrderCreation, P2-High, Phase-Performance, Type-Performance, Platform-Web, 
Report-Engineering, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, 
Integration-Point, Concurrency-Testing,HappyPath, MXService, CrossModule

Business Context:

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: Yes

Quality Metrics:

Risk_Level: Medium
Complexity_Level: High
Expected_Execution_Time: 20 minutes
Reproducibility_Score: Medium
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking:

Feature_Coverage: 80%
Integration_Points: Concurrency Control, Database Locking, Session Management
Code_Module_Mapped: Meter Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting:

Primary_Stakeholder: Engineering
Report_Categories: Performance-Metrics, System-Scalability, Concurrency-Health
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability:

Related_Requirements: Performance Requirements - Multiple concurrent users
Related_Bugs: N/A
Related_Test_Cases: MX01US04_TC_007, MX01US04_TC_010

Test Environment:

Environment: Performance Testing Environment
Browser/Version: Chrome 115+, Multiple browser instances
Device/OS: Multiple workstations or virtual machines
Screen_Resolution: Desktop-1920x1080
Dependencies: Multiple user accounts, Concurrency monitoring tools
Performance_Baseline: 1 req/min maintained across all users
Data_Requirements: Multiple meter manager accounts, sufficient meter inventory

Prerequisites:

Setup_Requirements: 5+ user accounts, concurrent session support
User_Roles_Permissions: Multiple Meter Manager accounts (Manager1-5)
Test_Data: Different meters per user, non-overlapping resources
Prior_Test_Cases: Single user functionality verified

Test Procedure:

Step #	Action	Expected Result	Test Data	Comments
1	Have 5 meter managers login simultaneously	All users login successfully	Users: Manager1-5	Concurrent login
2	All managers navigate to Service Orders	Dashboards load for all users	-	Concurrent dashboard access
3	All managers start creating orders simultaneously	Creation modals open for all	-	Concurrent form access
4	All managers select different meters	No meter selection conflicts	Different meters per user	Resource contention
5	All managers submit orders simultaneously	All orders created with unique IDs	5 unique order IDs	ID generation under load
6	Verify all orders appear in each dashboard	All users see all new orders	Total orders visible	Data consistency
7	Test simultaneous status filtering	All filter operations work correctly	Different filters per user	Concurrent operations
8	Verify system performance remains stable	No degradation in response times	Baseline: 1 req/min maintained	Performance stability

Verification Points:

Primary_Verification: System handles 5+ concurrent users without issues
Secondary_Verifications: Unique ID generation, data consistency, performance maintained
Negative_Verification: No data corruption, no system errors, no performance degradation

Test Case 12: API Testing - Service Order Creation

Test Case ID: MX01US04_TC_012
Title: API endpoint testing for service order creation functionality
Created By: Auto-generated
Created Date: 2025-06-03
Version: 1.0

Classification:

Module/Feature: Meter Service Orders (MX01US04)
Test Type: API
Test Level: Integration
Priority: P1-Critical
Execution Phase: Integration
Automation Status: Automated

Enhanced Tags:

MOD-ServiceOrderCreation, P1-Critical, Phase-Integration, Type-API, Platform-Web, 
Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, 
Integration-End-to-End, API-Testing,HappyPath, MXService, CrossModule

Business Context:

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics:

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 10 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking:

Feature_Coverage: 95%
Integration_Points: REST API, Database, Authentication Service, Business Logic
Code_Module_Mapped: Meter Service
Requirement_Coverage: Complete
Cross_Platform_Support: API (Platform Independent)

Stakeholder Reporting:

Primary_Stakeholder: Engineering
Report_Categories: API-Health, Integration-Coverage, Security-Compliance
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability:

Related_Requirements: API Specifications, Business Rules - Service Order Creation
Related_Bugs: N/A
Related_Test_Cases: MX01US04_TC_001, MX01US04_TC_020

Test Environment:

Environment: API Testing Environment
Browser/Version: API Client (Postman/cURL)
Device/OS: Independent
Screen_Resolution: N/A
Dependencies: API Gateway, Authentication Service, Database
Performance_Baseline: < 500ms API response time
Data_Requirements: Valid API authentication tokens, test meter data

Prerequisites:

Setup_Requirements: API endpoints accessible, authentication configured
User_Roles_Permissions: API access credentials, service account permissions
Test_Data: Valid JSON payloads, meter IDs, service types
Prior_Test_Cases: API authentication successful

Test Procedure:

Step #	Action	Expected Result	Test Data	Comments
1	Send POST request to create service order endpoint	HTTP 201 Created response	Valid JSON payload	API creation
2	Verify response contains generated work order ID	Response includes WO-YYYY-### format ID	Expected format validation	ID generation API
3	Send GET request to retrieve created order	HTTP 200 OK with order details	Order ID from step 1	Retrieval validation
4	Send POST with missing mandatory fields	HTTP 400 Bad Request with error details	Invalid payload	Validation testing
5	Send POST with invalid service type	HTTP 400 Bad Request with specific error	Invalid service type	Business rule API
6	Send POST with invalid authentication	HTTP 401 Unauthorized	Invalid/missing token	Security testing
7	Test API rate limiting	HTTP 429 after exceeding limits	Multiple rapid requests	Rate limit testing
8	Verify database persistence	Order stored correctly in database	Direct DB query	Data persistence

API Payload Example:

{
  "meters": ["WM-12345"],
  "serviceType": "REPLACEMENT",
  "sop": "Standard Meter Replacement",
  "notes": "API test order",
  "createdBy": "testuser@utility.com"
}

Verification Points:

Primary_Verification: API correctly creates service orders and returns proper responses
Secondary_Verifications: Validation works, security enforced, data persisted
Negative_Verification: Invalid requests properly rejected, rate limiting functional

Test Case 13: Cross-Browser Compatibility

Test Case ID: MX01US04_TC_013
Title: Verify service order functionality across different browsers
Created By: Auto-generated
Created Date: 2025-06-03
Version: 1.0

Classification:

Module/Feature: Meter Service Orders (MX01US04)
Test Type: Compatibility
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags:

MOD-ServiceOrderManagement, P2-High, Phase-Regression, Type-Compatibility, Platform-Web, 
Report-QA, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, 
Integration-Point, Browser-Compatibility,HappyPath, MXService, CrossModule

Business Context:

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics:

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 25 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Medium

Coverage Tracking:

Feature_Coverage: 100%
Integration_Points: Browser Engines, CSS Rendering, JavaScript Execution
Code_Module_Mapped: Meter Service
Requirement_Coverage: Complete
Cross_Platform_Support: Chrome, Firefox, Safari, Edge

Stakeholder Reporting:

Primary_Stakeholder: QA
Report_Categories: Compatibility-Matrix, Browser-Support, User-Experience
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability:

Related_Requirements: Browser Support Requirements
Related_Bugs: N/A
Related_Test_Cases: All functional test cases

Test Environment:

Environment: Cross-Browser Testing Environment
Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 10/11, macOS 12+
Screen_Resolution: Desktop-1920x1080
Dependencies: Multiple browser installations, Browser testing tools
Performance_Baseline: Consistent performance across browsers
Data_Requirements: Standard test dataset

Prerequisites:

Setup_Requirements: All target browsers installed and configured
User_Roles_Permissions: Meter Manager role in each browser
Test_Data: Standard service order test data
Prior_Test_Cases: Functional tests passing in primary browser

Test Procedure:

Step #	Action	Expected Result	Test Data	Comments
1	Test complete order creation in Chrome	Full functionality works correctly	Standard test data	Chrome validation
2	Test complete order creation in Firefox	Full functionality works correctly	Standard test data	Firefox validation
3	Test complete order creation in Safari	Full functionality works correctly	Standard test data	Safari validation
4	Test complete order creation in Edge	Full functionality works correctly	Standard test data	Edge validation
5	Test dashboard filtering in all browsers	Filters work consistently	All status filters	Cross-browser filtering
6	Test search functionality in all browsers	Search works identically	Various search terms	Search compatibility
7	Test modal responsiveness in all browsers	Modals display correctly	-	UI consistency
8	Test form validation in all browsers	Validation messages appear consistently	Invalid inputs	Validation compatibility

Verification Points:

Primary_Verification: All functionality works identically across Chrome, Firefox, Safari, and Edge
Secondary_Verifications: UI elements render correctly, performance consistent
Negative_Verification: No browser-specific bugs, no functional differences

Test Case 14: Error Handling and Recovery

Test Case ID: MX01US04_TC_014
Title: Validate system error handling and recovery mechanisms
Created By: Auto-generated
Created Date: 2025-06-03
Version: 1.0

Classification:

Module/Feature: Meter Service Orders (MX01US04)
Test Type: Functional/Error Handling
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags:

MOD-ServiceOrderManagement, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, 
Report-QA, Customer-All, Risk-High, Business-Critical, Revenue-Impact-Medium, 
Integration-Point, Error-Handling,HappyPath, MXService, CrossModule

Business Context:

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Support
Compliance_Required: No
SLA_Related: Yes

Quality Metrics:

Risk_Level: High
Complexity_Level: High
Expected_Execution_Time: 12 minutes
Reproducibility_Score: Medium
Data_Sensitivity: Medium
Failure_Impact: High

Coverage Tracking:

Feature_Coverage: 85%
Integration_Points: Error Handling Service, Recovery Mechanisms, User Notification
Code_Module_Mapped: Meter Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting:

Primary_Stakeholder: QA
Report_Categories: Error-Handling-Coverage, System-Reliability, User-Experience
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability:

Related_Requirements: Error Handling Requirements, User Experience Guidelines
Related_Bugs: N/A
Related_Test_Cases: MX01US04_TC_006, MX01US04_TC_015

Test Environment:

Environment: Error Simulation Environment
Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 10/11, macOS 12+
Screen_Resolution: Desktop-1920x1080
Dependencies: Error Simulation Tools, Network Control Tools
Performance_Baseline: < 3 seconds error recovery
Data_Requirements: Various error scenarios, partial data states

Prerequisites:

Setup_Requirements: Error simulation capabilities, network control tools
User_Roles_Permissions: Meter Manager role
Test_Data: Corrupted data scenarios, invalid inputs
Prior_Test_Cases: Normal functionality verified

Test Procedure:

Step #	Action	Expected Result	Test Data	Comments
1	Simulate network timeout during order creation	Graceful error message, data preserved	-	Network failure handling
2	Attempt order creation with database unavailable	Clear error message, retry option provided	-	Database failure handling
3	Submit order with corrupted session	Redirect to login, preserve form data	-	Session handling
4	Create order when WX system is down	Order created locally, queued for WX sync	-	External system failure
5	Test form recovery after browser crash	Form data recoverable from local storage	Partial form data	Data recovery
6	Submit invalid meter ID that doesn't exist	Clear validation error, suggest alternatives	Invalid meter: WM-99999	Data validation
7	Test system behavior during maintenance	Maintenance message displayed, graceful degradation	-	Maintenance mode
8	Recover from partial order creation failure	System cleanup, no orphaned records	-	Transaction integrity

Verification Points:

Primary_Verification: System handles all error conditions gracefully without data loss
Secondary_Verifications: Clear error messages, recovery options available
Negative_Verification: No system crashes, no data corruption, no security breaches

Test Case 15: Data Integrity and Validation

Test Case ID: MX01US04_TC_015
Title: Validate data integrity throughout service order lifecycle
Created By: Auto-generated
Created Date: 2025-06-03
Version: 1.0

Classification:

Module/Feature: Meter Service Orders (MX01US04)
Test Type: Functional/Data Integrity
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags:

MOD-ServiceOrderManagement, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, 
Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, 
Integration-Point, Data-Integrity,HappyPath, MXService, CrossModule

Business Context:

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics:

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 8 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking:

Feature_Coverage: 90%
Integration_Points: Database, Data Validation Service, Audit Trail
Code_Module_Mapped: Meter Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting:

Primary_Stakeholder: Engineering
Report_Categories: Data-Quality, System-Reliability, Compliance-Metrics
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability:

Related_Requirements: Data Integrity Requirements, Business Rules
Related_Bugs: N/A
Related_Test_Cases: MX01US04_TC_007, MX01US04_TC_008, MX01US04_TC_011

Test Environment:

Environment: Data Integrity Testing Environment
Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 10/11, macOS 12+
Screen_Resolution: Desktop-1920x1080
Dependencies: Database, Audit Systems, Data Validation Services
Performance_Baseline: < 2 seconds data validation
Data_Requirements: Various data scenarios, special characters, concurrent access

Prerequisites:

Setup_Requirements: Database access, audit trail enabled, validation services active
User_Roles_Permissions: Meter Manager role, database query access for verification
Test_Data: Complete order data, special character sets, concurrent user scenarios
Prior_Test_Cases: Basic order creation successful

Test Procedure:

Step #	Action	Expected Result	Test Data	Comments
1	Create order and verify all data fields	All entered data accurately stored	Complete order data	Data accuracy
2	Update order status and verify history	Status history maintained with timestamps	Status progression	Audit trail
3	Test concurrent access to same order	Data consistency maintained	Multiple users	Concurrency safety
4	Verify meter data consistency	Meter details match across all references	Cross-system data	Reference integrity
5	Test special characters in notes field	Special characters stored and displayed correctly	Notes: "Test @#$%^&*()_+"	Character encoding
6	Validate date/time accuracy	All timestamps accurate to system time	-	Time accuracy
7	Test data persistence after system restart	All data remains intact	-	Data durability
8	Verify referential integrity	Related data remains consistent	Foreign key relationships	Database integrity

Verification Points:

Primary_Verification: All data maintains integrity throughout order lifecycle
Secondary_Verifications: Audit trails accurate, concurrent access safe
Negative_Verification: No data corruption, no orphaned records, no inconsistencies

Test Case 16: Allocation Tab Integration

Test Case ID: MX01US04_TC_016
Title: Verify service order entries appear in meter details allocation tab
Created By: Auto-generated
Created Date: 2025-06-03
Version: 1.0

Classification:

Module/Feature: Meter Service Orders (MX01US04)
Test Type: Integration/UI
Test Level: Integration
Priority: P1-Critical
Execution Phase: Integration
Automation Status: Manual

Enhanced Tags:

MOD-Integration, P1-Critical, Phase-Integration, Type-Integration, Platform-Web, 
Report-Product, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, 
Integration-Point, Allocation-Tab,HappyPath, MXService, CrossModule

Business Context:

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics:

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 6 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: High

Coverage Tracking:

Feature_Coverage: 95%
Integration_Points: Meter Details Service, Allocation Management, Status Synchronization
Code_Module_Mapped: MeterService
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting:

Primary_Stakeholder: Product
Report_Categories: Integration-Health, Feature-Coverage, Data-Consistency
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability:

Related_Requirements: Allocation Tab Integration Requirements, Status Update Rules
Related_Bugs: N/A
Related_Test_Cases: MX01US04_TC_008, MX01US04_TC_009

Test Environment:

Environment: Integration Testing Environment
Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 10/11, macOS 12+
Screen_Resolution: Desktop-1920x1080
Dependencies: Meter Management System, Allocation Service, Status Sync Service
Performance_Baseline: < 2 seconds allocation update
Data_Requirements: Service orders for Replace/Install/Uninstall types

Prerequisites:

Setup_Requirements: Meter management system accessible, allocation service active
User_Roles_Permissions: Meter Manager role, meter details access
Test_Data: Meter WM-12345, service orders of qualifying types
Prior_Test_Cases: Service order creation, Status updates functional

Test Procedure:

Step #	Action	Expected Result	Test Data	Comments
1	Create service order for meter WM-12345	Order created successfully	Service Type: Replace, Install, Uninstall	Order creation
2	Navigate to meter details page for WM-12345	Meter details page loads	-	Navigation verification
3	Click on "Allocation" tab	Allocation tab displays	-	Tab accessibility
4	Verify service order entry appears	New entry visible with order details	Order ID, service type, status	Integration confirmation
5	Update order status to "Approved" in WX	Status updates in allocation tab	Status: Created → Approved	Status synchronization
6	Create multiple orders for same meter	All orders appear in allocation tab	Multiple service types	Multiple entries
7	Test with different service types	All qualifying service types logged	Replace, Install, Uninstall only	Service type filtering
8	Verify allocation entry data accuracy	All details match service order	Cross-reference validation	Data consistency

Verification Points:

Primary_Verification: Service orders for Replace/Install/Uninstall appear in meter allocation tab
Secondary_Verifications: Data accuracy, status updates, multiple entries supported
Negative_Verification: Non-qualifying service types don't appear, no duplicate entries

Test Case 17: Security and Access Control

Test Case ID: MX01US04_TC_017
Title: Validate security controls and access restrictions
Created By: Auto-generated
Created Date: 2025-06-03
Version: 1.0

Classification:

Module/Feature: Meter Service Orders (MX01US04)
Test Type: Security
Test Level: System
Priority: P1-Critical
Execution Phase: Security
Automation Status: Manual

Enhanced Tags:

MOD-Security, P1-Critical, Phase-Security, Type-Security, Platform-Web, 
Report-Engineering, Customer-Enterprise, Risk-High, Business-Critical, 
Revenue-Impact-High, Integration-Point, Access-Control,HappyPath, MXService, CrossModule

Business Context:

Customer_Segment: Enterprise
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics:

Risk_Level: High
Complexity_Level: High
Expected_Execution_Time: 15 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking:

Feature_Coverage: 100%
Integration_Points: Authentication Service, Authorization Engine, Audit System
Code_Module_Mapped: Meter Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting:

Primary_Stakeholder: Engineering
Report_Categories: Security-Compliance, Access-Control-Matrix, Vulnerability-Assessment
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: Critical

Requirements Traceability:

Related_Requirements: Security Requirements, Role-Based Access Control
Related_Bugs: N/A
Related_Test_Cases: All functional tests (security baseline)

Test Environment:

Environment: Security Testing Environment
Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 10/11, macOS 12+
Screen_Resolution: Desktop-1920x1080
Dependencies: Authentication System, Security Testing Tools, Audit Database
Performance_Baseline: < 1 second authentication response
Data_Requirements: Multiple user roles, security test vectors

Prerequisites:

Setup_Requirements: Security testing environment, multiple user accounts
User_Roles_Permissions: Various roles: meter_manager, field_technician, admin
Test_Data: Security test payloads, injection vectors, unauthorized access attempts
Prior_Test_Cases: Authentication system functional

Test Procedure:

Step #	Action	Expected Result	Test Data	Comments
1	Access service orders without login	Redirect to login page	-	Authentication required
2	Login with non-meter manager role	Service orders not accessible	User: field_technician	Role-based access
3	Login with meter manager role	Full access to service orders	User: meter_manager	Authorized access
4	Attempt SQL injection in search	Input sanitized, no database access	Search: "'; DROP TABLE --"	Input sanitization
5	Test XSS prevention in notes field	Script tags escaped, no execution	Notes: "<script>alert('test')</script>"	XSS prevention
6	Attempt unauthorized API access	HTTP 401 Unauthorized response	Invalid/missing token	API security
7	Test session timeout handling	Session expires, redirect to login	Idle for configured time	Session management
8	Verify audit logging	All actions logged with user details	-	Audit trail

Verification Points:

Primary_Verification: Only authorized meter managers can access service order functionality
Secondary_Verifications: Input sanitization works, audit logging functional
Negative_Verification: No unauthorized access, no injection vulnerabilities

Test Case 18: Bulk Operations Performance

Test Case ID: MX01US04_TC_018
Title: Test performance with maximum bulk meter selection
Created By: Auto-generated
Created Date: 2025-06-03
Version: 1.0

Classification:

Module/Feature: Meter Service Orders (MX01US04)
Test Type: Performance
Test Level: System
Priority: P2-High
Execution Phase: Performance
Automation Status: Automated

Enhanced Tags:

MOD-ServiceOrderCreation, P2-High, Phase-Performance, Type-Performance, Platform-Web, 
Report-Engineering, Customer-Enterprise, Risk-Medium, Business-High, Revenue-Impact-Medium, 
Integration-Point, Bulk-Operations, MXService, CrossModule

Business Context:

Customer_Segment: Enterprise
Revenue_Impact: Medium
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: Yes

Quality Metrics:

Risk_Level: Medium
Complexity_Level: High
Expected_Execution_Time: 12 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking:

Feature_Coverage: 85%
Integration_Points: Bulk Processing Engine, Database Optimization, UI Performance
Code_Module_Mapped: Meter Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting:

Primary_Stakeholder: Engineering
Report_Categories: Performance-Metrics, Scalability-Assessment, User-Experience
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability:

Related_Requirements: Performance Requirements - Bulk Operations
Related_Bugs: N/A
Related_Test_Cases: MX01US04_TC_002, MX01US04_TC_010

Test Environment:

Environment: Performance Testing Environment
Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 10/11, macOS 12+
Screen_Resolution: Desktop-1920x1080
Dependencies: Large meter dataset (100+), Performance monitoring tools
Performance_Baseline: < 5 seconds bulk processing, UI responsive
Data_Requirements: 100+ meters available for selection

Prerequisites:

Setup_Requirements: Large meter dataset prepared, performance monitoring enabled
User_Roles_Permissions: Meter Manager role
Test_Data: 100+ meters with varied types and statuses
Prior_Test_Cases: Single meter operations verified

Test Procedure:

Step #	Action	Expected Result	Test Data	Comments
1	Load meter selection page with 100+ meters	Page loads within 3 seconds	100+ meters in database	Large dataset handling
2	Use "Select All" to select all visible meters	All meters selected within 2 seconds	-	Bulk selection performance
3	Proceed to service type selection	Page transition under 2 seconds	-	Navigation performance
4	Complete bulk order creation	Order creation under 5 seconds	All selected meters	Bulk processing time
5	Verify order appears in dashboard	Dashboard updates within 3 seconds	-	Display performance
6	Test search with bulk selection	Search results within 1 second	Various search terms	Search with large dataset
7	Test filter performance with large dataset	Filter operations under 1 second	-	Filter performance

Verification Points:

Primary_Verification: System handles bulk operations efficiently within time thresholds
Secondary_Verifications: UI remains responsive, no performance degradation
Negative_Verification: No timeouts, no memory issues, no UI freezing

Test Case 19: Edge Cases and Boundary Testing

Test Case ID: MX01US04_TC_019
Title: Test system behavior at boundaries and edge cases
Created By: Auto-generated
Created Date: 2025-06-03
Version: 1.0

Classification:

Module/Feature: Meter Service Orders (MX01US04)
Test Type: Functional/Boundary
Test Level: System
Priority: P3-Medium
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags:

MOD-ServiceOrderManagement, P3-Medium, Phase-Regression, Type-Functional, Platform-Web, 
Report-QA, Customer-All, Risk-Low, Business-Medium, Revenue-Impact-Low, 
Integration-Point, Boundary-Testing,HappyPath, MXService, CrossModule

Business Context:

Customer_Segment: All
Revenue_Impact: Low
Business_Priority: Could-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics:

Risk_Level: Low
Complexity_Level: Medium
Expected_Execution_Time: 10 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Low

Coverage Tracking:

Feature_Coverage: 70%
Integration_Points: Input Validation, Data Limits, System Boundaries
Code_Module_Mapped: Meter Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting:

Primary_Stakeholder: QA
Report_Categories: Edge-Case-Coverage, System-Robustness, Quality-Metrics
Trend_Tracking: No
Executive_Visibility: No
Customer_Impact_Level: Low

Requirements Traceability:

Related_Requirements: System Limits, Input Validation Requirements
Related_Bugs: N/A
Related_Test_Cases: MX01US04_TC_006, MX01US04_TC_015

Test Environment:

Environment: Edge Case Testing Environment
Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 10/11, macOS 12+
Screen_Resolution: Desktop-1920x1080
Dependencies: Boundary testing tools, Data generation utilities
Performance_Baseline: Graceful handling of edge cases
Data_Requirements: Boundary value datasets, special character sets

Prerequisites:

Setup_Requirements: Edge case testing data prepared, validation rules configured
User_Roles_Permissions: Meter Manager role
Test_Data: Maximum length strings, special characters, boundary dates
Prior_Test_Cases: Normal functionality verified

Test Procedure:

Step #	Action	Expected Result	Test Data	Comments
1	Enter maximum length text in notes field	Text accepted up to limit, excess truncated	1000+ character string	Field length limit
2	Test with minimum required data	Order creates with minimal data	Only mandatory fields	Minimum data requirements
3	Create order at year boundary (Dec 31)	ID generation handles year transition	Test at 11:59 PM Dec 31	Year rollover testing
4	Test with special characters in meter numbers	System handles special characters correctly	Meter: "WM-12345@#"	Special character handling
5	Test pagination at boundaries	First/last page navigation works	Navigate to page 1, last page	Pagination boundaries
6	Test search with empty string	Appropriate handling of empty search	Search: "" (empty)	Empty search handling
7	Test with maximum simultaneous orders	System handles peak load	Create 50+ orders rapidly	Load boundary testing
8	Test order creation at exactly midnight	Timestamp accuracy maintained	Create at 00:00:00	Time boundary testing

Verification Points:

Primary_Verification: System handles all boundary conditions gracefully
Secondary_Verifications: Data validation enforced, limits respected
Negative_Verification: No system errors, no data corruption at boundaries

Test Case 20: API Integration - Status Updates

Test Case ID: MX01US04_TC_020
Title: API testing for service order status update functionality
Created By: Auto-generated
Created Date: 2025-06-03
Version: 1.0

Classification:

Module/Feature: Meter Service Orders (MX01US04)
Test Type: API/Integration
Test Level: Integration
Priority: P1-Critical
Execution Phase: Integration
Automation Status: Automated

Enhanced Tags:

MOD-ServiceOrderTracking, P1-Critical, Phase-Integration, Type-API, Platform-Web, 
Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, 
Integration-External-Dependency, Status-Updates,HappyPath, MXService, CrossModule

Business Context:

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics:

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 8 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking:

Feature_Coverage: 95%
Integration_Points: Status API, WX Integration, Database Updates, Audit Trail
Code_Module_Mapped: Meter Service
Requirement_Coverage: Complete
Cross_Platform_Support: API (Platform Independent)

Stakeholder Reporting:

Primary_Stakeholder: Engineering
Report_Categories: API-Health, Integration-Coverage, Status-Workflow-Compliance
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability:

Related_Requirements: Status Update API Specifications, WX Integration Requirements
Related_Bugs: N/A
Related_Test_Cases: MX01US04_TC_008, MX01US04_TC_009, MX01US04_TC_012

Test Environment:

Environment: API Integration Testing Environment
Browser/Version: API Client (Postman/cURL)
Device/OS: Independent
Screen_Resolution: N/A
Dependencies: Status API, WX System, Database, Message Queue
Performance_Baseline: < 500ms status update response
Data_Requirements: Service orders in various statuses, API authentication

Prerequisites:

Setup_Requirements: API endpoints accessible, WX integration active, authentication configured
User_Roles_Permissions: API access credentials, system integration permissions
Test_Data: Service orders in all status states, valid status transition data
Prior_Test_Cases: Service order creation via API successful, WX system connectivity verified

Test Procedure:

Step #	Action	Expected Result	Test Data	Comments
1	Create service order via API	HTTP 201 Created, order in "Created" status	-	Initial state
2	Send PUT request to update status to "Assigned"	HTTP 200 OK, status updated successfully	Status: "ASSIGNED"	Valid progression
3	Send GET request to verify status	Response shows "Assigned" status	-	Status verification
4	Update status to "In Progress" via API	HTTP 200 OK, status updated	Status: "IN_PROGRESS"	Work started
5	Attempt invalid status transition	HTTP 400 Bad Request, status unchanged	Status: "APPROVED" (skip steps)	Business rule validation
6	Update to "Completed" via API	HTTP 200 OK, status updated	Status: "COMPLETED"	Valid progression
7	Final update to "Approved"	HTTP 200 OK, final status set	Status: "APPROVED"	Completion
8	Verify status history via API	All status changes recorded with timestamps	-	History tracking

API Request Example:

PUT /api/service-orders/WO-2025-001/status
{
  "status": "ASSIGNED",
  "updatedBy": "system@wx.com",
  "timestamp": "2025-06-03T10:30:00Z"
}

Verification Points:

Primary_Verification: API correctly handles status updates following business rules
Secondary_Verifications: Invalid transitions rejected, history maintained
Negative_Verification: No status corruption, no unauthorized updates

Test Suite Organization

Smoke Test Suite (Critical Path)

Execution: Every build deployment
Duration: ~30 minutes
Test Cases:

MX01US04_TC_001 (Single meter order creation)
MX01US04_TC_005 (Service type validation)
MX01US04_TC_006 (Mandatory field validation)
MX01US04_TC_007 (Work order ID generation)
MX01US04_TC_014 (Basic error handling)

Regression Test Suite (Full Functional)

Execution: Before each release
Duration: ~4 hours
Test Cases:

All P1-Critical and P2-High priority test cases
Integration test cases (TC_009, TC_016, TC_020)
Performance test cases (TC_010, TC_011)
Security test cases (TC_017)

Full Test Suite (Complete Coverage)

Execution: Weekly or major release cycles
Duration: ~8 hours
Test Cases:

All test cases including P3-Medium and P4-Low
Cross-browser compatibility (TC_013)
Edge cases and boundary testing (TC_019)
Extended performance testing (TC_018)

API Test Suite (Backend Validation)

Execution: Continuous integration
Duration: ~1 hour
Test Cases:

MX01US04_TC_012 (Service order creation API)
MX01US04_TC_020 (Status update API)
Related authentication and validation APIs

Integration & Dependency Matrix

External System Dependencies

System	Dependency Type	Test Cases Affected	Fallback Strategy
WX Dispatch	Real-time sync	TC_008, TC_009, TC_016, TC_020	Queue for later sync
Meter Master Data	Reference data	TC_001, TC_002, TC_015	Use cached data
Authentication System	Security	TC_017	Local authentication

Test Execution Dependencies

Test Case	Prerequisites	Blocking Tests	Can Run Parallel
TC_001	Login successful	None	TC_003, TC_004
TC_002	TC_001 passed	None	TC_005, TC_006
TC_008	TC_001, TC_009	TC_007	None
TC_010	Large dataset	TC_001-TC_009	TC_011, TC_018

Quality Metrics and Reporting

Coverage Metrics

Functional Coverage: 95% of acceptance criteria
Integration Coverage: 100% of external touchpoints
API Coverage: 90% of endpoints
Browser Coverage: 4 major browsers
Performance Coverage: Critical user paths under load

Success Criteria

Pass Rate: ≥95% for P1-Critical tests
Performance: All operations under defined thresholds
Security: Zero critical vulnerabilities
Integration: 100% external system sync success

Risk Assessment

High Risk: WX integration failures, performance degradation
Medium Risk: Cross-browser inconsistencies, concurrent user issues
Low Risk: UI cosmetic issues, edge case handling

Conclusion

This comprehensive test suite provides complete coverage of the Meter Service Orders (MX01US04) user story with 20 detailed test cases spanning:

Functional Testing: Core creation and tracking workflows
Integration Testing: WX system and meter allocation synchronization
Performance Testing: Load handling and response times
Security Testing: Access control and input validation
API Testing: Backend service validation
Compatibility Testing: Cross-browser support

The test cases are designed to support all 17 BrowserStack test management reports with proper tagging, business context, and stakeholder mapping. Each test case includes detailed execution steps, verification points, and supports both manual and automated execution strategies.

System Admin Dashboard (ONB01US01)

Utility Admin Dashboard (ONB02US01)

Data Migration (ONB04US01)

User Access and Management (ONB02US03)

Calendar & Scheduling Management (ONB02US04)

Service Areas (ONB02US08)

Organization Setup (ONB01US01)

Payment Gateway Integration (ONB03US01)

ID & Reference Format Settings (ONB02US07)

Bento Menu (ONB07)

Utility Management (ONB02US06)

Utility Plans & Tariffs Management - (ONB02US05)

Core System Settings - (ONB02US02)

Utility Plans & Tariffs Management - ss

Account Management & Session Control (AU01US03)

Settings (CIS01US07)

Service Request Management (CIS01US06)

Complaints (CIS01US05)

Consumer management (CIS01US02)

New Service Connection Application Form (CIS01US03)

New Connection Application Detail View (CIS01US04)

CSO Dashboard (CIS01US01)

Payment Channel and Modes Configuration (CIS01US13)

Payments Management (CIS01US09)

Outstanding Management System (CIS01US08)

Operational SLA Management (CIS01US14)

Disconnection Request Flow (CIS01US10)

Account Transfer Request (CIS01US12)

Reconnection Flow (CIS01US11)

New Connection Configuration (CIS01US16)

Consumer Portal Authentication (CSS01US01)

Bill Management (CSS01US02)

Payment Agreement Management (CSS01US04)

Payment History Management (CSS01US05)

Credit Notes Management (CSS01US06)

Usage & Consumption Smart Overview (CSS01US07)

Service & Support Management (CSS01US08)

In-App Notification System (CSS01US09)

Request Tracker (CSS01US10)

Preferences Management (CSS01US12)

Profile Details (CSS01US11)

FAQ Access (CSS01US13)

Consumer Self-Service Portal Dashboard (CSS01US15)

Service Payment Management (CSS01US03)

Self-Service Portal Management (CIS01US15)

Service Center Finder (CSS01US14)

My performance (CC01US02)

Call Center Dashboard (CC01US01)

Master (WX01US01)

Field Force Management (WX02US02)

Dispatcher Management System ( WX05US05 )

System Settings Configuration Management ( WX04US04 )

Service Order Dashboard (WX03US03)

Bill Cycle Setup (BX03US02)

Billing Dashboard (BX02US01)

Printing & Distribution Management (BX06US01)

Bill Template Management System (BX03US01)

Single Bill Generation V2 (BX01US04)

Master Bill Viewer (BX04US01)

GL Codes Management (BX05US01)

Bill Generation - (BX01US03)

Route Management (MX02US01)

Read Cycle Management (MX02US02)

Photo Meter Reads (MX02US03)

Manual Meter Reads (MX02US04)

Meter Device Summary Dashboard (MX01US01)

Meter Service Orders (MX01US04)

Meter Device Management (MX01US02)

Meter Reading Validation Dashboard (MX00US01)

Meter Inventory Management Test Cases (MX01US03)

Meter Reading Format (MX04US01)

Manual Reading Validation (MX03US03)

Read Cycle List and Validation Configurations (MX03US01)

Manufacturer and Model Management (MX04US02)

Photo Read Validation (MX03US02)

Individual & Bulk messaging (UX02US02)

Message Template Management System (UX06US06)

Message History Management System (UX05US05 )

Utility Contact List Management (UX03US03)

Communication Workflows (UX03US04)

Total Test Cases :-20
Total Acceptance Criteria:-19
Total Coverage Percentage:-95%