CX-Backoffice
Settings (CIS01US07)
Total Test Cases (Functional & Supporting): 16Total Acceptance Criteria: 10Total Functional Cover...
Service Request Management (CIS01US06)
Functional Coverage:Total Test Cases: 15Total Acceptance Criteria: 20Coverage Percentage: 100%1. ...
Complaints (CIS01US05)
Total Test Cases: 24 Total Acceptance Criteria: 25 Coverage Percentage: 100%Test Scenario Summary...
Consumer management (CIS01US02)
Total Test Cases: 19Total Acceptance Criteria:20Total Coverage Percentage: 100%Functional Test Sc...
New Service Connection Application Form (CIS01US03)
Total Test Cases: 27Total Acceptance criteria :14Total Coverage : 100%TC_ Single-page application...
New Connection Application Detail View (CIS01US04)
Total Test Cases - 18Total Acceptance Criteria - 17Total Coverage = 100%Test Scenario SummaryThis...
CSO Dashboard (CIS01US01)
Total Test Cases: 12Total Acceptance Criteria: 15Total Coverage Percentage: 100%Test Scenario Sum...
Payment Channel and Modes Configuration (CIS01US13)
Total test cases = 38Total Acceptance Criteria = 19Total Coverage = 100%Test Scenario CategoriesA...
Payments Management (CIS01US09)
Total test cases - 51Total Acceptance Criteria - 45Total Coverage - 100%1. FUNCTIONAL TEST SCENAR...
Outstanding Management System (CIS01US08)
Total test cases - 20Total acceptance criteria - 20Total coveragec- 100%Test Scenario AnalysisA. ...
Operational SLA Management (CIS01US14)
Total test cases - 40Total Acceptance Criteria - 40Total Coveragec- 100%Test Scenario AnalysisA. ...
Disconnection Request Flow (CIS01US10)
Comprehensive Test Suite - Disconnection Request Flow (V1-83)Test Scenario AnalysisA. Functional ...
Account Transfer Request (CIS01US12)
Account Transfer Request - Comprehensive Test CasesTest Scenario SummaryFunctional Test Scenarios...
Reconnection Flow (CIS01US11)
Reconnection Flow - Comprehensive Test CasesFUNCTIONAL TEST SCENARIOSScenario F1: Customer Search...
New Connection Configuration (CIS01US16)
Total test cases - 15Total Acceptance criteria- 15Total Coverage -100%Test Scenario SummaryThis d...