System Settings Configuration Management Test Cases - WX04US04

Test Case 1: Verify Unified Configuration Dashboard Display with All Categories and Status Indicators

Test Case Metadata
Test Case ID: WX04US04_TC_001
Title: Verify Unified Configuration Dashboard Display with All Categories and Status Indicators
Created By: Hetal
Created Date: August 17, 2025
Version: 1.0

Classification
Module/Feature: System Settings Configuration Management
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Manual

Enhanced Tags for 17 Reports Support
Tags: Happy-Path, Settings, UI, MOD-Settings, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Quality-Dashboard, Report-Module-Coverage, Report-Smoke-Test-Results, Report-User-Acceptance, Report-Customer-Segment-Analysis, Customer-All, Risk-Medium, Business-Critical, Revenue-Impact-Medium, Integration-CxServices, Happy-Path

Business Context
Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: No

Quality Metrics
Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: High

Coverage Tracking
Feature_Coverage: 100% of unified dashboard display
Integration_Points: CxServices, API, Happy path
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting
Primary_Stakeholder: Product
Report_Categories: Quality-Dashboard, Module-Coverage, Smoke-Test-Results, User-Acceptance
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability
Related_Requirements: AC1 - Unified page showing all configuration categories with current status
Related_Bugs: N/A
Related_Test_Cases: WX04US04_TC_002, WX04US04_TC_003

Test Environment
Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Active user session, existing configuration data, SMART360 system
Performance_Baseline: Page load < 3 seconds
Data_Requirements: Sample configuration items with mixed statuses

Prerequisites
Setup_Requirements: User logged in as O&M Manager with valid session
User_Roles_Permissions: O&M Manager access rights to Settings module
Test_Data: Existing work order types (Installation, Maintenance, Repair), field force configurations
Prior_Test_Cases: Login functionality must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Service Orders module from main menu	Service Orders page loads successfully	Valid O&M Manager: John Mauli credentials	Verify navigation breadcrumb
2	Click on "Settings" option in Service Orders	Settings page displays with configuration options	-	Check page header shows "Work Order Configuration"
3	Verify Work Order Configuration section visibility	Work Order Configuration section displays with description "Configure work order types, SLA rules, tax settings, safety requirements, tasks, materials, and readings"	-	Validate section header and description
4	Verify all Work Order configuration tabs visible	All tabs displayed: Types, Sub-Types, Tasks, Materials, Readings, SLA Rules, Tax Rates, Safety Requirements	-	Count 8 tabs total
5	Click on Field Force from left navigation	Field Force Configuration page loads with description "Manage certifications, rates, skills, and roles for field technicians"	-	Verify Field Force navigation
6	Verify all Field Force configuration tabs visible	All tabs displayed: Certifications, Rates, Skills, Roles	-	Count 4 tabs total
7	Verify status indicators for configuration items	Each configuration item shows Active/Inactive status with toggle switches	Installation: Active, Maintenance: Active, Repair: Active	Green "Active" indicators visible
8	Check unified navigation between sections	User can navigate between Work Order and Field Force configurations seamlessly	-	No page reload required

Verification Points
Primary_Verification: All configuration categories (Work Order: 8 tabs, Field Force: 4 tabs) displayed with status indicators
Secondary_Verifications: Navigation breadcrumbs, page responsiveness, section descriptions
Negative_Verification: No error messages displayed, no missing configuration categories

Test Results (Template)
Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics
Execution_Frequency: Daily
Maintenance_Effort: Low
Automation_Candidate: Yes

Test Relationships
Blocking_Tests: Login functionality
Blocked_Tests: All subsequent configuration tests
Parallel_Tests: Can run independently
Sequential_Tests: Must run before configuration modification tests

Additional Information
Notes: Foundation test for all configuration management functionality
Edge_Cases: Large number of configuration items, slow network conditions
Risk_Areas: Navigation failure could block all configuration management
Security_Considerations: Ensure proper role-based access control

Missing Scenarios Identified
Scenario_1: Verify configuration counts displayed in each section
Type: UI Enhancement
Rationale: User story mentions analytics, counts would improve user experience
Priority: P3-Medium

Scenario_2: Test deep-linking to specific configuration sections
Type: Navigation
Rationale: Direct access to specific configurations improves workflow efficiency
Priority: P3-Medium

Test Case 2: Create New Work Order Type Configuration with Mandatory Fields Validation

Test Case Metadata
Test Case ID: WX04US04_TC_002
Title: Create New Work Order Type Configuration with Mandatory Fields Validation
Created By: Hetal
Created Date: August 17, 2025
Version: 1.0

Classification
Module/Feature: System Settings Configuration Management
Test Type: Functional
Test Level: Integration
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support
Tags: Happy-Path, WorkOrder, CRUD, UI, MOD-WorkOrder, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Report-Module-Coverage, Report-Regression-Coverage, Report-Integration-Testing, Report-Revenue-Impact-Tracking, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-End-to-End, Happy-Path

Business Context
Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics
Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 4 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: High

Coverage Tracking
Feature_Coverage: 100% of work order type creation workflow
Integration_Points: CxServices, API, Database
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting
Primary_Stakeholder: Engineering
Report_Categories: Engineering, Module-Coverage, Regression-Coverage, Integration-Testing
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: High

Requirements Traceability
Related_Requirements: AC2 - Allow create, edit configuration items; BR1 - Work order types must include mandatory fields
Related_Bugs: N/A
Related_Test_Cases: WX04US04_TC_001, WX04US04_TC_003

Test Environment
Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Active configuration management session, database connectivity
Performance_Baseline: Modal load < 1 second, save operation < 2 seconds
Data_Requirements: Clean test environment without duplicate work order types

Prerequisites
Setup_Requirements: O&M Manager logged in, Work Order Configuration page loaded
User_Roles_Permissions: O&M Manager with create permissions for work order types
Test_Data: Unique work order type name not in existing system
Prior_Test_Cases: WX04US04_TC_001 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Work Order Types section	Work Order Types section displays with existing types and "Add New Type" button	Current types: Special Projects, Network Upgrades, Infrastructure Development	Verify section header "Work Order Types"
2	Click "Add New Type" button in top right	"Add New Work Order Type" modal opens with form fields	-	Modal title validation, form structure check
3	Verify modal form structure	Modal contains Type Name field (required), Description field, Cancel and Save Type buttons	-	Required field indicator (*) visible
4	Enter work order type name in Type Name field	Field accepts input, no validation errors	"Emergency Water Restoration"	Test unique name entry
5	Enter description in Description field	Field accepts multi-line text input	"Critical emergency response for water service restoration requiring immediate field deployment and customer communication"	Multi-line text validation
6	Click "Save Type" button	Configuration saved successfully, modal closes, success feedback displayed	-	Verify save operation confirmation
7	Verify new work order type appears in list	New work order type card displays with creator info, creation date, and active status	Creator: John Mauli, Created on: 2025-08-17, Status: Active	Validate card format matches existing
8	Verify new type positioned correctly	New type appears in grid layout with toggle switch in active position	Toggle switch: ON position, Green "Active" status	Visual status confirmation
9	Refresh page to confirm persistence	New work order type remains after page refresh	-	Data persistence validation
10	Verify audit trail entry created	Change logged with user identification and timestamp	Log entry: "Work Order Type 'Emergency Water Restoration' created by John Mauli at 2025-08-17 14:30:00"	BR1 - Change logging requirement

Verification Points
Primary_Verification: New work order type successfully created and displayed in configuration list with all mandatory fields
Secondary_Verifications: Creator name matches current user, creation date is current date, active status default
Negative_Verification: No duplicate entries created, no system errors, modal closes properly

Execution Analytics
Execution_Frequency: Weekly
Maintenance_Effort: Medium
Automation_Candidate: Yes

Test Relationships
Blocking_Tests: WX04US04_TC_001 (Unified Dashboard)
Blocked_Tests: Work order creation using new type
Parallel_Tests: Field Force configuration creation
Sequential_Tests: Must run before edit and delete tests

Additional Information
Notes: Foundation test for all work order type management, validates BR1 mandatory fields
Edge_Cases: Very long descriptions, special characters in names, network interruption during save
Risk_Areas: Data persistence failure, audit trail not created, duplicate name handling
Security_Considerations: Validate user permissions, prevent SQL injection in name fields

Missing Scenarios Identified
Scenario_1: Validate maximum character limits for Type Name and Description fields
Type: Edge Case
Rationale: User story mentions data validation, character limits prevent database issues
Priority: P2-High

Scenario_2: Test work order type creation with special characters and international characters
Type: Edge Case
Rationale: Business rules require name uniqueness, special character handling critical
Priority: P2-High

Test Case 3: Edit Existing Configuration Item

Test Case Metadata
Test Case ID: WX04US04_TC_003
Title: Edit Existing Configuration Item
Created By: Hetal
Created Date: August 17, 2025
Version: 1.0

Classification
Module/Feature: System Settings Configuration Management
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support
Tags: Happy-Path, CRUD, Edit, UI, MOD-Settings, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Report-Module-Coverage, Report-Regression-Coverage, Report-User-Acceptance, Report-Integration-Testing, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Point, Happy-Path

Business Context
Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: No

Quality Metrics
Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: High

Coverage Tracking
Feature_Coverage: 100% of configuration edit functionality
Integration_Points: CxServices, API, Database
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting
Primary_Stakeholder: Engineering
Report_Categories: Engineering, Module-Coverage, Regression-Coverage, User-Acceptance, Integration-Testing
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: High

Requirements Traceability
Related_Requirements: AC2 - Allow create, edit configuration items; BR6 - Must have edit buttons
Related_Bugs: N/A
Related_Test_Cases: WX04US04_TC_001, WX04US04_TC_002

Test Environment
Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Configuration management system, existing configuration items
Performance_Baseline: Edit modal load < 1 second, save operation < 2 seconds
Data_Requirements: Existing work order type available for editing

Prerequisites
Setup_Requirements: O&M Manager logged in, configuration pages accessible
User_Roles_Permissions: O&M Manager with edit permissions for configuration items
Test_Data: Existing "Installation" work order type available for modification
Prior_Test_Cases: WX04US04_TC_001, WX04US04_TC_002 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Work Order Types section	Work Order Types section displays with existing configurations	-	Verify access to edit interface
2	Locate existing "Installation" work order type	"Installation" type displays with edit option visible	Current description: "Standard installation procedures"	Target configuration item
3	Click edit button on "Installation" configuration	Edit modal opens with pre-populated fields showing current values	Modal shows current name "Installation" and description	Pre-filled values validation
4	Verify edit modal structure	Modal contains pre-filled Type Name, Description fields, Cancel and Save buttons	Fields show existing data, Save button enabled	Edit interface validation
5	Modify description field content	Update description with new comprehensive content	Change to "Enhanced installation procedures with safety protocols and quality verification steps"	Significant trackable change
6	Verify real-time character count (if applicable)	Character count updates as user types in description field	-	Input feedback validation
7	Click "Save" button to commit changes	Changes saved successfully, modal closes, success notification displayed	-	Save operation confirmation
8	Verify updated information displayed in list	Configuration item shows updated description in the card/list view	Description shows new content	Change persistence validation
9	Verify audit trail entry for modification	Edit action logged with user identification, timestamp, and change details	Log: "Installation description modified by John Mauli at 2025-08-17 14:35:00"	Change tracking requirement
10	Test edit cancellation functionality	Open edit modal, make changes, click Cancel to verify no changes saved	Make changes then click Cancel, verify original data preserved	Cancel functionality

Verification Points
Primary_Verification: Configuration item successfully edited with changes persisted and displayed correctly
Secondary_Verifications: Pre-filled form data, audit trail creation, cancel functionality
Negative_Verification: No unintended changes, no data corruption, proper cancellation handling

Execution Analytics
Execution_Frequency: Weekly
Maintenance_Effort: Medium
Automation_Candidate: Yes

Test Relationships
Blocking_Tests: WX04US04_TC_001, WX04US04_TC_002
Blocked_Tests: Advanced edit scenarios
Parallel_Tests: Can run with other CRUD operations
Sequential_Tests: Should run after creation tests

Additional Information
Notes: Essential CRUD operation validating edit workflow and data persistence
Edge_Cases: Concurrent edits, very long content, special characters, network interruption
Risk_Areas: Data corruption during edit, concurrent modification conflicts
Security_Considerations: Validate edit permissions, prevent unauthorized modifications

Missing Scenarios Identified
Scenario_1: Test concurrent editing by multiple users on same configuration
Type: Concurrency
Rationale: Multiple O&M Managers may attempt to edit same configuration simultaneously
Priority: P2-High

Scenario_2: Validate edit permissions for different user roles
Type: Security
Rationale: Role-based access control must be enforced for edit operations
Priority: P1-Critical

Test Case 4: Activate Configuration Item Using Toggle Switch with Real-time Status Update

Test Case Metadata
Test Case ID: WX04US04_TC_004
Title: Activate Configuration Item Using Toggle Switch with Real-time Status Update
Created By: Hetal
Created Date: August 17, 2025
Version: 1.0

Classification
Module/Feature: System Settings Configuration Management
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Automated

Enhanced Tags for 17 Reports Support
Tags: Happy-Path, StatusManagement, Toggle, UI, MOD-Settings, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-QA, Report-Module-Coverage, Report-Regression-Coverage, Report-User-Acceptance, Report-Customer-Segment-Analysis, Customer-All, Risk-Low, Business-High, Revenue-Impact-Low, Integration-Point, Happy-Path

Business Context
Customer_Segment: All
Revenue_Impact: Low
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics
Risk_Level: Low
Complexity_Level: Low
Expected_Execution_Time: 2 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Medium

Coverage Tracking
Feature_Coverage: 100% of toggle activation functionality
Integration_Points: CxServices, API
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting
Primary_Stakeholder: QA
Report_Categories: QA, Module-Coverage, Regression-Coverage, User-Acceptance
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability
Related_Requirements: AC3 - Provide toggle switches to activate/deactivate configuration items; BR4 - Must have active inactive toggles
Related_Bugs: N/A
Related_Test_Cases: WX04US04_TC_005, WX04US04_TC_006

Test Environment
Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Configuration management system, inactive configuration items available
Performance_Baseline: Toggle response < 1 second
Data_Requirements: At least one inactive configuration item per category

Prerequisites
Setup_Requirements: O&M Manager logged in, configuration pages accessible
User_Roles_Permissions: O&M Manager with modify permissions for configuration status
Test_Data: Inactive field force certification available for testing
Prior_Test_Cases: WX04US04_TC_001 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Field Force Configuration page	Field Force page loads with certification section visible	-	Verify navigation path: Home > Service Orders > Settings > Fieldforce
2	Click on Certifications tab	Certifications section displays with existing certifications	Shows: Diploma (Active)	Verify tab selection and content load
3	Locate inactive certification item	Identify certification with inactive status and toggle switch in OFF position	Target: Any inactive certification if available	Toggle switch should be gray/off position
4	Click toggle switch to activate	Toggle switches smoothly from OFF to ON position with visual feedback	-	Observe smooth animation and immediate response
5	Verify status change reflected immediately	Status indicator changes from "Inactive" to "Active" with green color	Status changes to: "Active" in green text	Real-time update without page refresh
6	Verify toggle switch visual state	Toggle switch displays in ON position with active styling	Toggle: Blue/ON position	Visual confirmation of state change
7	Refresh page to confirm persistence	Status change persists after page refresh, toggle remains in ON position	After refresh: Status still "Active", Toggle still ON	Data persistence validation
8	Verify audit log entry created	Change logged with user and timestamp information	Log entry: "Certification status changed from Inactive to Active by John Mauli at [timestamp]"	BR6 - Change logging requirement
9	Test toggle responsiveness	Click toggle multiple times rapidly to test system responsiveness	Rapid clicks within 2 seconds	System should handle rapid state changes gracefully
10	Verify no unintended side effects	Other configuration items remain unchanged, no system errors	All other certifications: Status unchanged	Isolation of toggle action

Verification Points
Primary_Verification: Toggle switch successfully activates configuration item with immediate visual feedback and status change
Secondary_Verifications: Data persistence after refresh, audit trail creation, smooth animation
Negative_Verification: No system errors, no impact on other configurations, no partial state changes

Execution Analytics
Execution_Frequency: Weekly
Maintenance_Effort: Low
Automation_Candidate: Yes

Test Relationships
Blocking_Tests: WX04US04_TC_001 (Dashboard access)
Blocked_Tests: None
Parallel_Tests: Can run with other toggle tests
Sequential_Tests: Should run before deactivation tests

Additional Information
Notes: Tests core toggle functionality that impacts all configuration categories
Edge_Cases: Network latency during toggle action, rapid successive toggles, concurrent user modifications
Risk_Areas: State synchronization failure, partial updates, performance degradation
Security_Considerations: Verify user permissions for status changes, prevent unauthorized modifications

Missing Scenarios Identified
Scenario_1: Test toggle behavior during network connectivity issues
Type: Error Handling
Rationale: Users may experience network issues, system should handle gracefully
Priority: P2-High

Scenario_2: Validate toggle keyboard accessibility (Tab navigation, Space/Enter activation)
Type: Accessibility
Rationale: Web accessibility compliance for keyboard-only users
Priority: P3-Medium

Test Case 5: Deactivate Configuration Item Using Toggle Switch

Test Case Metadata
Test Case ID: WX04US04_TC_005
Title: Deactivate Configuration Item Using Toggle Switch
Created By: Hetal
Created Date: August 17, 2025
Version: 1.0

Classification
Module/Feature: System Settings Configuration Management
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Automated

Enhanced Tags for 17 Reports Support
Tags: Happy-Path, StatusManagement, Toggle, Deactivation, MOD-Settings, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-QA, Report-Module-Coverage, Report-Regression-Coverage, Report-User-Acceptance, Report-Integration-Testing, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Low, Integration-Point, Happy-Path

Business Context
Customer_Segment: All
Revenue_Impact: Low
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics
Risk_Level: Medium
Complexity_Level: Low
Expected_Execution_Time: 2 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Medium

Coverage Tracking
Feature_Coverage: 100% of toggle deactivation functionality
Integration_Points: CxServices, API
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting
Primary_Stakeholder: QA
Report_Categories: QA, Module-Coverage, Regression-Coverage, User-Acceptance, Integration-Testing
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Test Environment
Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Configuration management system, active unused configuration items
Performance_Baseline: Toggle response < 1 second
Data_Requirements: At least one active unused configuration item

Prerequisites
Setup_Requirements: O&M Manager logged in, configuration pages accessible
User_Roles_Permissions: O&M Manager with modify permissions for configuration status
Test_Data: Active unused skill available for deactivation testing
Prior_Test_Cases: WX04US04_TC_001, WX04US04_TC_004 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Field Force Skills section	Skills section displays with existing skills	-	Access skills configuration area
2	Locate active unused skill item	Identify skill with active status and toggle switch in ON position that is not in use	Target: "Fitter" skill (if unused)	Toggle switch should be blue/on position
3	Verify skill is not currently in use	Check that skill has no active assignments or dependencies	Skill shows 0 current assignments	Confirm safe for deactivation
4	Click toggle switch to deactivate	Toggle switches smoothly from ON to OFF position with visual feedback	-	Observe smooth animation and immediate response
5	Verify status change reflected immediately	Status indicator changes from "Active" to "Inactive" with appropriate color	Status changes to: "Inactive" in gray text	Real-time update without page refresh
6	Verify toggle switch visual state	Toggle switch displays in OFF position with inactive styling	Toggle: Gray/OFF position	Visual confirmation of state change
7	Confirm deactivation success	No error messages displayed, clean deactivation process	-	No modal interference for unused items
8	Test reactivation capability	Click toggle switch again to verify it can be reactivated	Toggle returns to ON, Status returns to "Active"	Reversible action validation
9	Refresh page to confirm persistence	Status changes persist after page refresh	After refresh: Status matches last toggle action	Data persistence validation
10	Verify audit log entries for both actions	Both deactivation and reactivation logged with timestamps	Log entries for both status changes with user attribution	Complete change tracking

Verification Points
Primary_Verification: Toggle switch successfully deactivates unused configuration item with immediate visual feedback
Secondary_Verifications: Reversible action, data persistence, audit trail creation, no error modals
Negative_Verification: No system errors, no impact on other configurations, no partial state changes

Execution Analytics
Execution_Frequency: Weekly
Maintenance_Effort: Low
Automation_Candidate: Yes

Test Relationships
Blocking_Tests: WX04US04_TC_001, WX04US04_TC_004
Blocked_Tests: None
Parallel_Tests: Can run with other toggle tests
Sequential_Tests: Should run after activation tests

Additional Information
Notes: Validates clean deactivation process for unused configuration items
Edge_Cases: Network interruption during toggle, concurrent user modifications
Risk_Areas: Accidental deactivation of critical items, state synchronization issues
Security_Considerations: Ensure proper permissions for deactivation actions

Missing Scenarios Identified
Scenario_1: Test bulk deactivation of multiple configuration items
Type: Efficiency Feature
Rationale: Administrative efficiency for managing multiple items
Priority: P3-Medium

Scenario_2: Validate deactivation confirmation for critical configuration items
Type: Safety Feature
Rationale: Prevent accidental deactivation of critical system components
Priority: P2-High

Test Case 6: Prevent Deactivation of Configuration Item Currently in Use with Detailed Dependency Modal

Test Case Metadata
Test Case ID: WX04US04_TC_006
Title: Prevent Deactivation of Configuration Item Currently in Use with Detailed Dependency Modal
Created By: Hetal
Created Date: August 17, 2025
Version: 1.0

Classification
Module/Feature: System Settings Configuration Management
Test Type: Functional
Test Level: Integration
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support
Tags: Negative, ValidationRules, Modal, UI, MOD-Settings, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Report-Quality-Dashboard, Report-Regression-Coverage, Report-Integration-Testing, Report-Revenue-Impact-Tracking, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-External-Dependency, Happy-Path

Business Context
Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics
Risk_Level: High
Complexity_Level: High
Expected_Execution_Time: 5 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking
Feature_Coverage: 100% of dependency validation and prevention logic
Integration_Points: CxServices, API, Database, WorkOrder-System
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting
Primary_Stakeholder: Engineering
Report_Categories: Engineering, Quality-Dashboard, Regression-Coverage, Integration-Testing, Revenue-Impact-Tracking
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability
Related_Requirements: AC4 - Prevent deletion of items in use, BR8 - Show message if being used and can't deactivate
Related_Bugs: N/A
Related_Test_Cases: WX04US04_TC_007, WX04US04_TC_016

Test Environment
Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Work order system with active orders, configuration management system
Performance_Baseline: Dependency check < 2 seconds, modal display < 1 second
Data_Requirements: Work order type with active work orders (Repair with 234 active orders)

Prerequisites
Setup_Requirements: O&M Manager logged in, work order type "Repair" has active work orders
User_Roles_Permissions: O&M Manager with modify permissions for configuration items
Test_Data: "Repair" work order type with 234 work orders (last 30 days) as per user story sample data
Prior_Test_Cases: WX04US04_TC_001, WX04US04_TC_002 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Work Order Types section	Work Order Types section loads with existing types visible	Types visible: Special Projects, Network Upgrades, Infrastructure Development	Confirm all types display with usage statistics
2	Locate "Repair" work order type with high usage	"Repair" type displays with usage statistics showing active work orders	"Repair" type showing "234 work orders (last 30 days)"	Verify usage count from user story sample data
3	Verify current active status	"Repair" type shows Active status with toggle switch in ON position	Status: Active, Toggle: ON, Green indicator	Confirm current state before deactivation attempt
4	Click toggle switch to attempt deactivation	Dependency validation modal appears immediately, toggle switch does not change state	Modal title: "Cannot Deactivate Configuration"	Modal should appear instantly without status change
5	Verify modal content and dependency details	Modal displays clear message about item being in use with specific dependency information	Modal content: "This work order type is currently being used and cannot be deactivated. Used in: 234 active work orders"	Detailed usage information displayed
6	Verify work order details in modal	Modal shows specific work order references or summary of dependencies	Modal shows: "Active work orders: WO-2025-001, WO-2025-002, ... and 232 more"	Specific dependency details
7	Verify modal action buttons	Modal contains "OK" or "Close" button, no "Force Deactivate" option	Buttons: "Close" or "OK" only	No bypass options available
8	Click "Close" button on modal	Modal closes smoothly, returns to configuration page	-	Clean modal dismissal
9	Verify configuration item status unchanged	"Repair" work order type remains in Active status with toggle switch still ON	Status: Still Active, Toggle: Still ON	No partial state change
10	Verify audit log entry for attempted change	Attempted deactivation logged with prevention reason	Log: "Deactivation of 'Repair' work order type prevented due to 234 active dependencies by John Mauli at [timestamp]"	Security audit trail
11	Test modal behavior with different dependency counts	Repeat test with configuration item having fewer dependencies	Test with item having 5-10 active dependencies	Verify modal scales dependency information appropriately
12	Verify no system performance impact	System remains responsive after dependency validation	Page load times remain normal	Performance stability check

Verification Points
Primary_Verification: Modal prevents deactivation of items in use with clear messaging showing specific dependency details
Secondary_Verifications: Item status unchanged, audit trail created, modal UX smooth, dependency count accuracy
Negative_Verification: No partial deactivation, no system errors, no bypass mechanisms available

Execution Analytics
Execution_Frequency: Weekly
Maintenance_Effort: Medium
Automation_Candidate: Planned

Test Relationships
Blocking_Tests: WX04US04_TC_001, WX04US04_TC_002
Blocked_Tests: Dependency resolution workflows
Parallel_Tests: Can run with other validation tests
Sequential_Tests: Should run before successful deactivation tests

Additional Information
Notes: Critical business rule validation preventing data integrity issues
Edge_Cases: Large dependency counts (1000+ items), circular dependencies, concurrent modifications
Risk_Areas: Performance impact of dependency checking, incomplete dependency detection
Security_Considerations: Prevent privilege escalation to bypass dependency checks

Missing Scenarios Identified
Scenario_1: Test dependency validation performance with very large datasets (1000+ dependencies)
Type: Performance
Rationale: System should handle enterprise-scale dependency checking efficiently
Priority: P1-Critical

Scenario_2: Validate dependency modal accessibility (screen reader compatibility, keyboard navigation)
Type: Accessibility
Rationale: Critical error modals must be accessible to all users
Priority: P2-High

Test Case 7: Successful Deactivation of Unused Configuration Item

Test Case Metadata
Test Case ID: WX04US04_TC_007
Title: Successful Deactivation of Unused Configuration Item
Created By: Hetal
Created Date: August 17, 2025
Version: 1.0

Classification
Module/Feature: System Settings Configuration Management
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Automated

Enhanced Tags for 17 Reports Support
Tags: Happy-Path, StatusManagement, Validation, Success, MOD-Settings, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-QA, Report-Module-Coverage, Report-Regression-Coverage, Report-User-Acceptance, Report-Integration-Testing, Customer-All, Risk-Low, Business-Medium, Revenue-Impact-Low, Integration-Point, Happy-Path

Business Context
Customer_Segment: All
Revenue_Impact: Low
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics
Risk_Level: Low
Complexity_Level: Low
Expected_Execution_Time: 2 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Low

Coverage Tracking
Feature_Coverage: 100% of successful deactivation workflow
Integration_Points: CxServices, API
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Requirements Traceability
Related_Requirements: AC3 - Toggle switches for activation/deactivation, AC4 - Prevent deletion only for items in use
Related_Bugs: N/A
Related_Test_Cases: WX04US04_TC_005, WX04US04_TC_006

Test Environment
Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Configuration management system, unused configuration items
Performance_Baseline: Toggle response < 1 second
Data_Requirements: Configuration item with no active dependencies

Prerequisites
Setup_Requirements: O&M Manager logged in, configuration pages accessible
User_Roles_Permissions: O&M Manager with modify permissions for configuration status
Test_Data: Unused certification "Diving Certification" or similar unused item
Prior_Test_Cases: WX04US04_TC_001, WX04US04_TC_006 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Field Force Certifications section	Certifications section displays with existing certifications and usage information	-	Access certification management area
2	Identify unused certification item	Locate certification with no active dependencies or assignments	Target: "Diving Certification" or unused certification	Confirm no usage dependencies
3	Verify certification current active status	Certification shows Active status with toggle switch in ON position	Status: Active, Toggle: ON	Baseline state confirmation
4	Click toggle switch to deactivate	Toggle switches smoothly to OFF position without any modal interruption	-	Clean deactivation process
5	Verify status change occurs immediately	Status indicator changes from "Active" to "Inactive" immediately	Status changes to: "Inactive"	Real-time update validation
6	Verify no modal interference or warnings	No warning or prevention modal appears during deactivation	-	Clean deactivation without dependency issues
7	Verify toggle switch visual feedback	Toggle switch displays in OFF position with inactive styling	Toggle: Gray/OFF position	Visual state confirmation
8	Test immediate reactivation capability	Click toggle again to verify reactivation works smoothly	Toggle returns to ON, Status returns to "Active"	Bidirectional functionality
9	Verify audit log entries created	Both deactivation and reactivation actions logged with timestamps	Log entries: Deactivated and reactivated with user attribution	Change tracking validation
10	Confirm no system errors or side effects	No error messages, other configurations remain unchanged	All other items: Status unchanged	System stability check

Verification Points
Primary_Verification: Unused configuration item deactivates successfully without modal interference or system errors
Secondary_Verifications: Immediate status change, reversible action, audit trail creation
Negative_Verification: No error modals, no impact on other configurations, no system instability

Execution Analytics
Execution_Frequency: Weekly
Maintenance_Effort: Low
Automation_Candidate: Yes

Test Relationships
Blocking_Tests: WX04US04_TC_001, WX04US04_TC_006
Blocked_Tests: None
Parallel_Tests: Can run with other successful operation tests
Sequential_Tests: Should run after dependency prevention validation

Additional Information
Notes: Validates clean deactivation workflow for unused items, contrasts with dependency prevention
Edge_Cases: Items becoming in-use during deactivation, network interruption
Risk_Areas: False positive dependency detection, system performance impact
Security_Considerations: Ensure deactivation permissions properly enforced

Missing Scenarios Identified
Scenario_1: Test deactivation of recently unused items (grace period handling)
Type: Business Logic
Rationale: Items may have recent usage that should be considered
Priority: P3-Medium

Scenario_2: Validate deactivation impact on related configuration items
Type: Integration
Rationale: Some configurations may have logical relationships
Priority: P2-High

Test Case 8: Display Usage Statistics for Work Order Types with Accurate Last 30 Days Calculation

Test Case Metadata
Test Case ID: WX04US04_TC_008
Title: Display Usage Statistics for Work Order Types with Accurate Last 30 Days Calculation
Created By: Hetal
Created Date: August 17, 2025
Version: 1.0

Classification
Module/Feature: System Settings Configuration Management
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support
Tags: Happy-Path, Analytics, UsageStats, UI, MOD-Analytics, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Report-Quality-Dashboard, Report-Module-Coverage, Report-Customer-Segment-Analysis, Report-Revenue-Impact-Tracking, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Point, Happy-Path

Business Context
Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics
Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 4 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking
Feature_Coverage: 100% of usage statistics display functionality
Integration_Points: CxServices, API, Analytics-Engine, Database
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting
Primary_Stakeholder: Product
Report_Categories: Product, Quality-Dashboard, Module-Coverage, Customer-Segment-Analysis, Revenue-Impact-Tracking
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: Medium

Requirements Traceability
Related_Requirements: AC5 - Display usage statistics for type & subtype & safety requirements only
Related_Bugs: N/A
Related_Test_Cases: WX04US04_TC_009, WX04US04_TC_010

Test Environment
Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Analytics system, work order database, 30-day historical data
Performance_Baseline: Statistics load < 2 seconds
Data_Requirements: Work order types with varying usage patterns over last 30 days

Prerequisites
Setup_Requirements: O&M Manager logged in, work order historical data available
User_Roles_Permissions: O&M Manager with read access to usage analytics
Test_Data: Work order types: Installation (156), Maintenance (89), Repair (234) work orders per user story
Prior_Test_Cases: WX04US04_TC_001 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Work Order Types section	Work Order Types section displays with all existing types and usage information	-	Verify section header and layout
2	Locate "Installation" work order type card	"Installation" type displays with complete usage statistics	Expected: "156 work orders (last 30 days)"	Validate against user story sample data
3	Verify usage statistics format for Installation	Usage displayed in exact format: "X work orders (last 30 days)"	Display: "156 work orders (last 30 days)"	Confirm format specification from AC5
4	Locate "Maintenance" work order type card	"Maintenance" type displays with usage statistics	Expected: "89 work orders (last 30 days)"	Second data point validation
5	Verify usage statistics format for Maintenance	Usage statistics follow same format pattern	Display: "89 work orders (last 30 days)"	Format consistency check
6	Locate "Repair" work order type card	"Repair" type displays with highest usage count	Expected: "234 work orders (last 30 days)"	Third data point validation
7	Verify usage statistics format for Repair	Usage statistics maintain consistent format	Display: "234 work orders (last 30 days)"	Highest usage verification
8	Check usage statistics positioning on cards	Usage statistics appear in consistent location on each card	Statistics below type name, above creator info	Visual consistency check
9	Verify usage statistics are clickable/interactive	Determine if usage statistics provide drill-down capability	Click on usage text	Check for additional detail modals
10	Test usage statistics refresh accuracy	Navigate away and return to verify statistics update	Leave page for 30 seconds, return	Real-time data accuracy
11	Compare statistics with actual work order counts	Cross-reference displayed counts with work order reports	Access work order list filtered by type and date range	Data accuracy validation
12	Verify zero usage display format	Check how unused work order types display statistics	Find type with 0 work orders	Display: "0 work orders (last 30 days)"

Verification Points
Primary_Verification: Usage statistics accurately displayed for all work order types in format "X work orders (last 30 days)"
Secondary_Verifications: Data accuracy against actual work orders, consistent formatting, visual positioning
Negative_Verification: No missing statistics, no incorrect calculations, no formatting inconsistencies

Execution Analytics
Execution_Frequency: Daily
Maintenance_Effort: Medium
Automation_Candidate: Yes

Test Relationships
Blocking_Tests: WX04US04_TC_001 (Dashboard access)
Blocked_Tests: Analytics optimization tests
Parallel_Tests: Can run with other statistics tests
Sequential_Tests: Should run before drill-down functionality tests

Additional Information
Notes: Validates critical analytics feature that drives configuration optimization decisions
Edge_Cases: Date boundary calculations, leap year considerations, timezone handling
Risk_Areas: Incorrect calculations could lead to poor business decisions
Security_Considerations: Ensure statistics don't expose sensitive operational data

Missing Scenarios Identified
Scenario_1: Validate rolling 30-day calculation vs calendar month calculation
Type: Business Logic
Rationale: User story mentions "last 30 days" - needs clarification on calculation method
Priority: P1-Critical

Scenario_2: Test usage statistics performance with large historical datasets
Type: Performance
Rationale: Statistics calculation should remain fast even with years of historical data
Priority: P2-High

Test Case 9: Display Usage Statistics for Work Order Sub-Types with Parent Association

Test Case Metadata
Test Case ID: WX04US04_TC_009
Title: Display Usage Statistics for Work Order Sub-Types with Parent Association
Created By: Hetal
Created Date: August 17, 2025
Version: 1.0

Classification
Module/Feature: System Settings Configuration Management
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support
Tags: Happy-Path, Analytics, SubTypes, UI, MOD-Analytics, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Report-Module-Coverage, Report-Quality-Dashboard, Report-Customer-Segment-Analysis, Report-Integration-Testing, Customer-All, Risk-Medium, Business-Medium, Revenue-Impact-Medium, Integration-Point, Happy-Path

Business Context
Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics
Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking
Feature_Coverage: 100% of sub-type usage statistics functionality
Integration_Points: CxServices, API, Analytics-Engine
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting
Primary_Stakeholder: Product
Report_Categories: Product, Module-Coverage, Quality-Dashboard, Customer-Segment-Analysis, Integration-Testing
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability
Related_Requirements: AC5 - Display usage statistics for type & subtype & safety requirements only
Related_Bugs: N/A
Related_Test_Cases: WX04US04_TC_008, WX04US04_TC_010

Test Environment
Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Sub-type configuration system, work order usage data
Performance_Baseline: Statistics load < 2 seconds
Data_Requirements: Work order sub-types with usage data from wireframe examples

Prerequisites
Setup_Requirements: O&M Manager logged in, sub-types section accessible
User_Roles_Permissions: O&M Manager with read access to sub-type analytics
Test_Data: Sub-types: S/O Test, Water Truck Services, Temporary Connection, etc.
Prior_Test_Cases: WX04US04_TC_001 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Sub-Types section in Work Order Configuration	Sub-Types section displays with existing sub-types	-	Click on "Sub-Types" tab
2	Verify sub-types list displays with parent associations	All sub-types show parent work order type relationships	S/O Test: Type Consumer Services, Water Truck Services: Type Consumer Services	Parent-child relationship visible
3	Locate sub-types with usage statistics	Sub-types display usage information where applicable	Look for usage count format on sub-type cards	May not all have usage if newly created
4	Verify usage statistics format consistency	Sub-types follow same format as main types: "X work orders (last 30 days)"	Usage format matches main types	Consistent format across categories
5	Check usage statistics positioning on sub-type cards	Usage statistics appear in consistent location relative to sub-type information	Below sub-type name, above creator information	Visual consistency
6	Compare sub-type usage with parent type usage	Sub-type usage counts should logically relate to parent type totals	Sum of sub-type usage ≤ parent type usage	Mathematical relationship validation
7	Verify sub-types without usage display correctly	Sub-types with no work orders show "0 work orders (last 30 days)"	Newly created sub-types	Zero usage handling
8	Test sub-type usage statistics refresh	Navigate away and return to verify data consistency	Leave and return to section	Data refresh validation
9	Verify search functionality includes usage statistics	Search results maintain usage statistics display	Search for specific sub-type	Search integration with statistics
10	Check sub-type usage statistics accuracy	Cross-reference with actual work order data filtered by sub-type	Compare with work order reports	Data accuracy validation

Verification Points
Primary_Verification: Sub-type usage statistics accurately displayed with parent association and consistent formatting
Secondary_Verifications: Format consistency with main types, logical relationship to parent usage, zero usage handling
Negative_Verification: No orphaned statistics, no inconsistent formats, no missing parent relationships

Execution Analytics
Execution_Frequency: Weekly
Maintenance_Effort: Medium
Automation_Candidate: Yes

Test Relationships
Blocking_Tests: WX04US04_TC_001, WX04US04_TC_008
Blocked_Tests: Sub-type optimization workflows
Parallel_Tests: Can run with safety requirements statistics
Sequential_Tests: Should run after main type statistics validation

Additional Information
Notes: Validates hierarchical usage statistics critical for sub-type management decisions
Edge_Cases: Sub-types with higher usage than expected, orphaned sub-types, parent-child calculation discrepancies
Risk_Areas: Incorrect sub-type statistics could lead to poor operational decisions
Security_Considerations: Ensure sub-type statistics don't reveal sensitive workflow patterns

Missing Scenarios Identified
Scenario_1: Validate usage statistics aggregation logic for parent-child relationships
Type: Business Logic
Rationale: Parent type totals should equal sum of all sub-type usage for accuracy
Priority: P1-Critical

Scenario_2: Test sub-type statistics with complex multi-level hierarchies
Type: Integration
Rationale: Future system expansion may include deeper sub-type relationships
Priority: P3-Medium

Test Case 10: Display Usage Statistics for Safety Requirements

Test Case Metadata
Test Case ID: WX04US04_TC_010
Title: Display Usage Statistics for Safety Requirements
Created By: Hetal
Created Date: August 17, 2025
Version: 1.0

Classification
Module/Feature: System Settings Configuration Management
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support
Tags: Happy-Path, Analytics, Safety, Statistics, MOD-Analytics, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Report-Quality-Dashboard, Report-Module-Coverage, Report-Customer-Segment-Analysis, Report-Integration-Testing, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Point, Happy-Path

Business Context
Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: No

Quality Metrics
Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking
Feature_Coverage: 100% of safety requirements usage statistics
Integration_Points: CxServices, API, Safety-System
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting
Primary_Stakeholder: Product
Report_Categories: Product, Quality-Dashboard, Module-Coverage, Customer-Segment-Analysis, Integration-Testing
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: Medium

Requirements Traceability
Related_Requirements: AC5 - Display usage statistics for type & subtype & safety requirements only
Related_Bugs: N/A
Related_Test_Cases: WX04US04_TC_008, WX04US04_TC_009

Test Environment
Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Safety requirements system, work order safety data
Performance_Baseline: Statistics load < 2 seconds
Data_Requirements: Safety requirements with work order associations

Prerequisites
Setup_Requirements: O&M Manager logged in, safety requirements section accessible
User_Roles_Permissions: O&M Manager with read access to safety analytics
Test_Data: Safety packages with work order associations
Prior_Test_Cases: WX04US04_TC_001 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Safety Requirements section	Safety Requirements section displays with existing safety packages	-	Access safety configuration area
2	Click on Safety Packages tab	Safety Packages section displays with existing packages and usage information	Shows existing: "S/O Test" package	Verify safety packages interface
3	Locate safety packages with usage statistics	Safety packages display usage information where applicable	Look for usage count format on package cards	May not all have usage if newly created
4	Verify usage statistics format consistency	Safety requirements follow same format: "X work orders (last 30 days)"	Usage format matches other configuration types	Consistent format across all categories
5	Check usage statistics positioning on safety package cards	Usage statistics appear in consistent location relative to package information	Below package name, above creator information	Visual consistency validation
6	Verify safety packages without usage display correctly	Safety packages with no work order assignments show "0 work orders (last 30 days)"	Newly created or unused safety packages	Zero usage handling
7	Test safety requirements usage statistics accuracy	Cross-reference with actual work order safety data	Compare with work order reports showing safety assignments	Data accuracy validation
8	Verify safety usage statistics refresh	Navigate away and return to verify data consistency	Leave and return to safety section	Data refresh validation
9	Check safety requirements search includes statistics	Search results maintain usage statistics display	Search for specific safety package	Search integration with statistics
10	Verify safety statistics reflect actual assignments	Usage reflects actual assignments to work orders and safety compliance	Cross-reference with work order safety requirements	Real-world usage validation

Verification Points
Primary_Verification: Safety requirements usage statistics accurately displayed with consistent formatting and real assignment data
Secondary_Verifications: Format consistency with other configuration types, zero usage handling, search integration
Negative_Verification: No missing statistics, no incorrect safety assignment counts, no format inconsistencies

Execution Analytics
Execution_Frequency: Weekly
Maintenance_Effort: Medium
Automation_Candidate: Yes

Test Relationships
Blocking_Tests: WX04US04_TC_001, WX04US04_TC_008
Blocked_Tests: Safety optimization workflows
Parallel_Tests: Can run with other statistics tests
Sequential_Tests: Should run after work order type statistics validation

Additional Information
Notes: Critical for safety compliance tracking and optimization decisions
Edge_Cases: Complex safety package assignments, multi-level safety requirements
Risk_Areas: Incorrect safety statistics could impact compliance and worker safety
Security_Considerations: Ensure safety statistics don't reveal sensitive safety vulnerabilities

Missing Scenarios Identified
Scenario_1: Validate safety statistics with complex multi-package assignments
Type: Business Logic
Rationale: Work orders may require multiple safety packages simultaneously
Priority: P2-High

Scenario_2: Test safety statistics performance with large safety compliance datasets
Type: Performance
Rationale: Safety tracking involves extensive historical compliance data
Priority: P2-High

Test Case 11: Verify Comprehensive Change Logging for All Configuration Modifications with User Attribution

Test Case Metadata
Test Case ID: WX04US04_TC_011
Title: Verify Comprehensive Change Logging for All Configuration Modifications with User Attribution
Created By: Hetal
Created Date: August 17, 2025
Version: 1.0

Classification
Module/Feature: System Settings Configuration Management
Test Type: Functional
Test Level: Integration
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support
Tags: Happy-Path, AuditTrail, Logging, Security, MOD-Audit, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Report-Quality-Dashboard, Report-Security-Validation, Report-Integration-Testing, Report-Customer-Segment-Analysis, Customer-All, Risk-High, Business-Critical, Revenue-Impact-Medium, Integration-External-Dependency, Happy-Path

Business Context
Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Support
Compliance_Required: Yes
SLA_Related: No

Quality Metrics
Risk_Level: High
Complexity_Level: High
Expected_Execution_Time: 6 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking
Feature_Coverage: 100% of audit trail and change logging functionality
Integration_Points: CxServices, API, Audit-System, Database
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting
Primary_Stakeholder: Engineering
Report_Categories: Engineering, Quality-Dashboard, Security-Validation, Integration-Testing, Customer-Segment-Analysis
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability
Related_Requirements: AC6 - Log all configuration changes with user identification and timestamp; BR1 - Change logging requirement
Related_Bugs: N/A
Related_Test_Cases: WX04US04_TC_012, WX04US04_TC_002

Test Environment
Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Audit logging system, database change tracking, user session management
Performance_Baseline: Log entry creation < 1 second, log retrieval < 3 seconds
Data_Requirements: Access to audit logs, configurable work order type for modification

Prerequisites
Setup_Requirements: O&M Manager logged in with valid session, audit system enabled
User_Roles_Permissions: O&M Manager with modify permissions and audit log access
Test_Data: Existing work order type "Maintenance" available for modification
Prior_Test_Cases: WX04US04_TC_001, WX04US04_TC_002 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Record baseline information before changes	Note current user session details and timestamp	User: John Mauli, Session start: 2025-08-17 14:25:00	Establish audit baseline
2	Navigate to Work Order Types section	Work Order Types section loads with existing configurations	-	Verify access to modification interface
3	Locate "Maintenance" work order type for modification	"Maintenance" type displays with current description and edit option	Current description: "Standard maintenance procedures"	Target configuration item
4	Click edit button on "Maintenance" type	Edit modal opens with pre-populated current values	Modal shows current name and description	Edit interface access
5	Modify work order type description	Update description field with new content	Change from "Standard maintenance procedures" to "Enhanced preventive maintenance procedures with safety protocols"	Significant trackable change
6	Record exact timestamp of save action	Note precise time when clicking save button	Save timestamp: 2025-08-17 14:30:15	Timestamp accuracy reference
7	Click "Save" button to commit changes	Changes saved successfully, modal closes, updated description visible	-	Change commitment
8	Access audit log or change history section	Navigate to audit trail interface (may be separate section or modal)	Look for "Audit Trail", "Change History", or "Logs" option	Audit log access
9	Locate change entry for recent modification	Find log entry corresponding to the modification just made	Search for entries with timestamp around 14:30:15	Change entry identification
10	Verify user identification in log entry	Log entry clearly shows the user who made the change	Entry shows: "Modified by: John Mauli" or "User: john.mauli@samoa-water.gov"	User attribution accuracy
11	Verify timestamp accuracy in log entry	Log entry timestamp matches the actual change time (±2 minutes acceptable)	Entry timestamp: 2025-08-17 14:30:15 ±2min	Timestamp precision
12	Verify detailed change information recorded	Log entry includes specific details of what was changed	Entry details: "Description changed from 'Standard maintenance procedures' to 'Enhanced preventive maintenance procedures with safety protocols'"	Change detail completeness
13	Verify log entry immutability	Attempt to edit or delete the log entry (should be prevented)	Try to modify log entry	Log integrity protection
14	Test multiple change types for logging coverage	Make status change (toggle) and verify separate log entry	Deactivate and reactivate "Maintenance" type	Comprehensive logging coverage
15	Verify chronological log ordering	Multiple log entries appear in correct chronological order	Latest changes appear first or clearly timestamped	Log organization

Verification Points
Primary_Verification: All configuration changes logged with accurate user ID, timestamp, and detailed change information
Secondary_Verifications: Log entry immutability, chronological ordering, comprehensive change type coverage
Negative_Verification: No anonymous entries, no missing logs, no editable audit entries

Execution Analytics
Execution_Frequency: Weekly
Maintenance_Effort: High
Automation_Candidate: Planned

Test Relationships
Blocking_Tests: WX04US04_TC_001, WX04US04_TC_002
Blocked_Tests: Compliance reporting, audit reviews
Parallel_Tests: Can run with other security tests
Sequential_Tests: Should run after any configuration modification tests

Additional Information
Notes: Critical for compliance and security, enables regulatory audit trails
Edge_Cases: Clock synchronization issues, system downtime during changes, concurrent user modifications
Risk_Areas: Missing audit entries could cause compliance failures, incorrect attribution security risk
Security_Considerations: Audit log tampering prevention, secure log storage, access control to audit data

Missing Scenarios Identified
Scenario_1: Test audit logging during system clock changes or timezone adjustments
Type: Edge Case
Rationale: Timestamp accuracy critical for legal and compliance requirements
Priority: P1-Critical

Scenario_2: Validate audit log retention policies and archival procedures
Type: Compliance
Rationale: Long-term audit requirements for utility industry compliance
Priority: P2-High

Test Case 12: Verify Change Logging for Status Toggle Actions

Test Case Metadata
Test Case ID: WX04US04_TC_012
Title: Verify Change Logging for Status Toggle Actions
Created By: Hetal
Created Date: August 17, 2025
Version: 1.0

Classification
Module/Feature: System Settings Configuration Management
Test Type: Functional
Test Level: Integration
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support
Tags: Happy-Path, AuditTrail, Toggle, StatusChange, MOD-Audit, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Report-Quality-Dashboard, Report-Security-Validation, Report-Integration-Testing, Report-Module-Coverage, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Low, Integration-Point, Happy-Path

Business Context
Customer_Segment: All
Revenue_Impact: Low
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: No

Quality Metrics
Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking
Feature_Coverage: 100% of toggle action audit logging
Integration_Points: CxServices, API, Audit-System
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting
Primary_Stakeholder: Engineering
Report_Categories: Engineering, Quality-Dashboard, Security-Validation, Integration-Testing, Module-Coverage
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability
Related_Requirements: AC6 - Log all configuration changes with user identification and timestamp
Related_Bugs: N/A
Related_Test_Cases: WX04US04_TC_011, WX04US04_TC_004

Test Environment
Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Audit logging system, toggle functionality, timestamp synchronization
Performance_Baseline: Log entry creation < 1 second
Data_Requirements: Configuration item available for status toggle testing

Prerequisites
Setup_Requirements: O&M Manager logged in, audit system enabled
User_Roles_Permissions: O&M Manager with toggle permissions and audit log access
Test_Data: "Welding" certification or similar toggleable configuration item
Prior_Test_Cases: WX04US04_TC_001, WX04US04_TC_011 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Field Force Skills section	Skills section displays with existing skills and toggle switches	-	Access skills management interface
2	Locate "Welding" skill for toggle testing	"Welding" skill displays with current active status and toggle switch	Current status: Active, Toggle: ON	Target skill for status change
3	Record baseline timestamp	Note current time before toggle action	Pre-toggle time: 2025-08-17 14:35:00	Timestamp reference point
4	Click toggle switch to deactivate skill	Toggle switches from ON to OFF, status changes to Inactive	-	Status change action
5	Access audit log immediately after toggle	Navigate to audit trail to verify immediate log entry creation	-	Check real-time logging
6	Locate toggle action log entry	Find log entry for the recent toggle action	Search for "Welding" skill entries around 14:35:00	Toggle-specific log entry
7	Verify toggle action details in log	Log entry shows status change from Active to Inactive with user and timestamp	Log: "Status changed from Active to Inactive by John Mauli at 2025-08-17 14:35:00"	Complete toggle logging
8	Toggle skill back to active status	Click toggle switch again to reactivate skill	Toggle returns to ON, status returns to Active	Reverse toggle action
9	Verify second toggle action logged	Check audit log for the reactivation entry	-	Bidirectional logging validation
10	Compare both toggle log entries	Verify both deactivation and reactivation properly logged with timestamps	Log shows both actions with sequential timestamps	Complete toggle audit trail

Verification Points
Primary_Verification: All toggle actions (both activation and deactivation) logged with accurate user attribution and timestamps
Secondary_Verifications: Real-time log entry creation, bidirectional toggle logging, timestamp accuracy
Negative_Verification: No missing toggle actions, no incorrect status transitions, no anonymous log entries

Execution Analytics
Execution_Frequency: Weekly
Maintenance_Effort: Medium
Automation_Candidate: Yes

Test Relationships
Blocking_Tests: WX04US04_TC_001, WX04US04_TC_011
Blocked_Tests: Toggle audit analysis
Parallel_Tests: Can run with other audit tests
Sequential_Tests: Should run after general audit logging validation

Additional Information
Notes: Ensures toggle actions are properly tracked for compliance and operational history
Edge_Cases: Rapid successive toggles, concurrent user toggle actions, network interruption during toggle
Risk_Areas: Missing toggle history could impact compliance and troubleshooting
Security_Considerations: Prevent toggle action log tampering, ensure proper user attribution

Missing Scenarios Identified
Scenario_1: Test toggle logging with rapid successive toggle actions
Type: Performance
Rationale: Users may rapidly toggle items, system should log all actions
Priority: P2-High

Scenario_2: Validate toggle audit log integration with external compliance systems
Type: Integration
Rationale: Toggle actions may need to be reported to external audit systems
Priority: P3-Medium

Test Case 13: Comprehensive Search Functionality Across All Configuration Categories with Real-time Filtering

Test Case Metadata
Test Case ID: WX04US04_TC_013
Title: Comprehensive Search Functionality Across All Configuration Categories with Real-time Filtering
Created By: Hetal
Created Date: August 17, 2025
Version: 1.0

Classification
Module/Feature: System Settings Configuration Management
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support
Tags: Happy-Path, Search, CrossModule, UI, MOD-Settings, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-QA, Report-Module-Coverage, Report-User-Acceptance, Report-Performance-Metrics, Report-Customer-Segment-Analysis, Customer-All, Risk-Low, Business-Medium, Revenue-Impact-Low, Integration-Point, Happy-Path

Business Context
Customer_Segment: All
Revenue_Impact: Low
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics
Risk_Level: Low
Complexity_Level: Medium
Expected_Execution_Time: 5 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Medium

Coverage Tracking
Feature_Coverage: 100% of search functionality across all configuration types
Integration_Points: CxServices, API, Search-Engine
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting
Primary_Stakeholder: QA
Report_Categories: QA, Module-Coverage, User-Acceptance, Performance-Metrics, Customer-Segment-Analysis
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability
Related_Requirements: AC7 - Provide search functionality across all configuration types; BR5,6 - Must have search bar
Related_Bugs: N/A
Related_Test_Cases: WX04US04_TC_014, WX04US04_TC_015

Test Environment
Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Search indexing system, configuration database with diverse test data
Performance_Baseline: Search response < 2 seconds, real-time filtering < 500ms
Data_Requirements: Diverse configuration items across all categories for comprehensive search testing

Prerequisites
Setup_Requirements: O&M Manager logged in, all configuration sections populated with test data
User_Roles_Permissions: O&M Manager with read access to all configuration categories
Test_Data: Mixed configuration items including: Installation, Maintenance, Repair, Plumbing, Electrician, etc.
Prior_Test_Cases: WX04US04_TC_001 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Work Order Types section	Work Order Types section displays with search bar visible in header	-	Verify search bar placement "Search work order types..."
2	Verify search bar placeholder text and functionality	Search bar shows appropriate placeholder and accepts input	Placeholder: "Search work order types..."	UI element validation
3	Enter partial search term for work order types	Search results filter configuration items in real-time	Search term: "main"	Should match "Maintenance"
4	Verify search results accuracy and highlighting	Only items matching search term displayed, relevant text highlighted	Results show: "Maintenance" type only	Real-time filtering validation
5	Test case-insensitive search functionality	Search works regardless of input case	Search terms: "MAIN", "main", "Main"	Case handling verification
6	Clear search field and verify reset	All configuration items display again when search cleared	Clear search or delete all text	Reset functionality
7	Navigate to Field Force Certifications section	Certifications section loads with its own search functionality	-	Cross-section search independence
8	Test search in Field Force Certifications	Search bar functions independently for certifications	Search: "diploma"	Should find "Diploma" certification
9	Verify search results in Certifications section	Appropriate certification items filtered based on search	Results show: "Diploma" certification	Section-specific search
10	Navigate to Field Force Skills section	Skills section displays with search functionality	-	Multiple section search capability
11	Test search in Skills section	Search filters skills appropriately	Search: "electric"	Should find "Electrician" skill
12	Verify cross-category search independence	Each section maintains its own search state and results	Search states don't interfere with each other	Search isolation
13	Test search with special characters and numbers	Search handles various input types gracefully	Search: "S/O", "Test", "30"	Special character handling
14	Verify search performance with rapid typing	System handles rapid input changes without lag	Type quickly: "maintenance"	Performance under rapid input
15	Test search result persistence during navigation	Search results maintained when navigating within same section	Navigate between filtered items	State persistence

Verification Points
Primary_Verification: Search functionality works independently across all configuration categories with real-time filtering
Secondary_Verifications: Case-insensitive search, special character handling, performance under rapid input
Negative_Verification: No cross-contamination between sections, no performance degradation, no search failures

Execution Analytics
Execution_Frequency: Weekly
Maintenance_Effort: Medium
Automation_Candidate: Yes

Test Relationships
Blocking_Tests: WX04US04_TC_001 (Dashboard access)
Blocked_Tests: Advanced search features
Parallel_Tests: Can run with other UI functionality tests
Sequential_Tests: Should run before specific search scenario tests

Additional Information
Notes: Essential for user productivity when managing large numbers of configuration items
Edge_Cases: Very large datasets, Unicode characters, extremely long search terms
Risk_Areas: Search performance degradation, incorrect filtering logic, cross-section interference
Security_Considerations: Prevent search injection attacks, ensure proper data access controls

Missing Scenarios Identified
Scenario_1: Test search functionality with large datasets (1000+ configuration items)
Type: Performance
Rationale: Enterprise environments may have extensive configuration data
Priority: P2-High

Scenario_2: Validate search accessibility (keyboard navigation, screen reader compatibility)
Type: Accessibility
Rationale: Search is critical functionality that must be accessible to all users
Priority: P3-Medium

Test Case 14: Search with No Results

Test Case Metadata
Test Case ID: WX04US04_TC_014
Title: Search with No Results
Created By: Hetal
Created Date: August 17, 2025
Version: 1.0

Classification
Module/Feature: System Settings Configuration Management
Test Type: Functional
Test Level: System
Priority: P3-Medium
Execution Phase: Regression
Automation Status: Automated

Enhanced Tags for 17 Reports Support
Tags: Negative, Search, NoResults, UI, MOD-Settings, P3-Medium, Phase-Regression, Type-Functional, Platform-Web, Report-QA, Report-Module-Coverage, Report-User-Acceptance, Report-Performance-Metrics, Report-Integration-Testing, Customer-All, Risk-Low, Business-Low, Revenue-Impact-Low, Integration-Point, Happy-Path

Business Context
Customer_Segment: All
Revenue_Impact: Low
Business_Priority: Could-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics
Risk_Level: Low
Complexity_Level: Low
Expected_Execution_Time: 2 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Low

Coverage Tracking
Feature_Coverage: 100% of no results search scenario
Integration_Points: CxServices, Search-Engine
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting
Primary_Stakeholder: QA
Report_Categories: QA, Module-Coverage, User-Acceptance, Performance-Metrics, Integration-Testing
Trend_Tracking: No
Executive_Visibility: No
Customer_Impact_Level: Low

Requirements Traceability
Related_Requirements: AC7 - Provide search functionality across all configuration types
Related_Bugs: N/A
Related_Test_Cases: WX04US04_TC_013, WX04US04_TC_015

Test Environment
Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Search system, configuration database
Performance_Baseline: No results response < 1 second
Data_Requirements: Standard configuration dataset for testing no matches

Prerequisites
Setup_Requirements: O&M Manager logged in, search functionality accessible
User_Roles_Permissions: O&M Manager with read access to configuration sections
Test_Data: Standard configuration items available for search testing
Prior_Test_Cases: WX04US04_TC_001, WX04US04_TC_013 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Work Order Types section	Work Order Types section displays with search functionality	-	Access search interface
2	Enter non-existent search term	Search processes term and returns no results	Search term: "xyz123nonexistent"	Guaranteed no match term
3	Verify no results message display	System shows clear "No items found" or similar user-friendly message	Expected message: "No work order types found matching 'xyz123nonexistent'"	User feedback validation
4	Verify no results message positioning	Message appears in appropriate location (center of results area)	Message positioned where results would normally appear	UI placement validation
5	Verify search bar remains functional	Search bar accepts new input after no results	Try new search term after no results	Continued functionality
6	Test no results with different search terms	Multiple non-existent terms produce consistent no results experience	Try: "zzznotfound", "impossibleterm", "fakeconfiguration"	Consistency validation
7	Verify no results state resets properly	Clearing search or entering valid term returns normal results	Clear search field or enter "maintenance"	Reset functionality
8	Test no results in different configuration sections	No results behavior consistent across all sections	Test no results in Skills, Certifications, etc.	Cross-section consistency
9	Verify no results performance	No results response time remains fast	Monitor response time for no results scenarios	Performance validation
10	Test no results with special characters	Special characters in search terms handled gracefully	Search: "!@#$%", "***", "???"	Special character handling

Verification Points
Primary_Verification: No results scenarios display clear user feedback and maintain search functionality
Secondary_Verifications: Consistent behavior across sections, proper message positioning, performance
Negative_Verification: No system errors, no confusing blank states, no broken search functionality

Execution Analytics
Execution_Frequency: Weekly
Maintenance_Effort: Low
Automation_Candidate: Yes

Test Relationships
Blocking_Tests: WX04US04_TC_001, WX04US04_TC_013
Blocked_Tests: None
Parallel_Tests: Can run with other search tests
Sequential_Tests: Should run after basic search functionality

Additional Information
Notes: Ensures good user experience when search terms don't match any configuration items
Edge_Cases: Empty database, extremely long search terms, rapid no-result searches
Risk_Areas: Poor user experience could reduce system adoption
Security_Considerations: Ensure no results don't reveal system structure information

Missing Scenarios Identified
Scenario_1: Test no results with suggested alternatives or "did you mean" functionality
Type: User Experience
Rationale: Enhanced search experience could improve user productivity
Priority: P4-Low

Scenario_2: Validate no results logging for search analytics
Type: Analytics
Rationale: Understanding search patterns helps improve system usability
Priority: P4-Low

Test Case 15: Search Partial Match Functionality

Test Case Metadata
Test Case ID: WX04US04_TC_015
Title: Search Partial Match Functionality
Created By: Hetal
Created Date: August 17, 2025
Version: 1.0

Classification
Module/Feature: System Settings Configuration Management
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Automated

Enhanced Tags for 17 Reports Support
Tags: Happy-Path, Search, PartialMatch, UI, MOD-Settings, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-QA, Report-Module-Coverage, Report-User-Acceptance, Report-Performance-Metrics, Report-Customer-Segment-Analysis, Customer-All, Risk-Low, Business-Medium, Revenue-Impact-Low, Integration-Point, Happy-Path

Business Context
Customer_Segment: All
Revenue_Impact: Low
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics
Risk_Level: Low
Complexity_Level: Medium
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Low

Coverage Tracking
Feature_Coverage: 100% of partial match search functionality
Integration_Points: CxServices, Search-Engine
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Requirements Traceability
Related_Requirements: AC7 - Provide search functionality across all configuration types
Related_Bugs: N/A
Related_Test_Cases: WX04US04_TC_013, WX04US04_TC_014

Test Environment
Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Search indexing system, fuzzy search capability
Performance_Baseline: Partial match response < 2 seconds
Data_Requirements: Configuration items with various names for partial matching tests

Prerequisites
Setup_Requirements: O&M Manager logged in, search functionality available
User_Roles_Permissions: O&M Manager with read access to## Test Case 6: Prevent Deactivation of Configuration Item Currently in Use with Detailed Dependency Modal

Classification
Module/Feature: System Settings Configuration Management
Test Type: Functional
Test Level: Integration
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Business Context
Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics
Risk_Level: High
Complexity_Level: High
Expected_Execution_Time: 5 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Work Order Types section	Work Order Types section loads with existing types visible	Types visible: Special Projects, Network Upgrades, Infrastructure Development	Confirm all types display with usage statistics
2	Locate "Repair" work order type with high usage	"Repair" type displays with usage statistics showing active work orders	"Repair" type showing "234 work orders (last 30 days)"	Verify usage count from user story sample data
3	Verify current active status	"Repair" type shows Active status with toggle switch in ON position	Status: Active, Toggle: ON, Green indicator	Confirm current state before deactivation attempt
4	Click toggle switch to attempt deactivation	Dependency validation modal appears immediately, toggle switch does not change state	Modal title: "Cannot Deactivate Configuration"	Modal should appear instantly without status change
5	Verify modal content and dependency details	Modal displays clear message about item being in use with specific dependency information	Modal content: "This work order type is currently being used and cannot be deactivated. Used in: 234 active work orders"	Detailed usage information displayed
6	Verify work order details in modal	Modal shows specific work order references or summary of dependencies	Modal shows: "Active work orders: WO-2025-001, WO-2025-002, ... and 232 more"	Specific dependency details
7	Verify modal action buttons	Modal contains "OK" or "Close" button, no "Force Deactivate" option	Buttons: "Close" or "OK" only	No bypass options available
8	Click "Close" button on modal	Modal closes smoothly, returns to configuration page	-	Clean modal dismissal
9	Verify configuration item status unchanged	"Repair" work order type remains in Active status with toggle switch still ON	Status: Still Active, Toggle: Still ON	No partial state change
10	Verify audit log entry for attempted change	Attempted deactivation logged with prevention reason	Log: "Deactivation of 'Repair' work order type prevented due to 234 active dependencies by John Mauli at [timestamp]"	Security audit trail
11	Test modal behavior with different dependency counts	Repeat test with configuration item having fewer dependencies	Test with item having 5-10 active dependencies	Verify modal scales dependency information appropriately
12	Verify no system performance impact	System remains responsive after dependency validation	Page load times remain normal	Performance stability check

Execution Analytics
Execution_Frequency: Weekly
Maintenance_Effort: Medium
Automation_Candidate: Planned

Test Case 16: Validate Dependencies Before Configuration Changes

Test Case Metadata
Test Case ID: WX04US04_TC_016
Title: Validate Dependencies Before Configuration Changes
Created By: Hetal
Created Date: August 17, 2025
Version: 1.0

Classification
Module/Feature: System Settings Configuration Management
Test Type: Functional
Test Level: Integration
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support
Tags: Negative, ValidationRules, Dependencies, UI, MOD-Settings, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Report-Quality-Dashboard, Report-Integration-Testing, Report-Security-Validation, Report-Revenue-Impact-Tracking, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-External-Dependency, Happy-Path

Business Context
Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics
Risk_Level: High
Complexity_Level: High
Expected_Execution_Time: 5 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking
Feature_Coverage: 100% of dependency validation functionality
Integration_Points: CxServices, API, Dependency-Engine, Database
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting
Primary_Stakeholder: Engineering
Report_Categories: Engineering, Quality-Dashboard, Integration-Testing, Security-Validation, Revenue-Impact-Tracking
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability
Related_Requirements: AC8 - Validate configuration dependencies before allowing changes
Related_Bugs: N/A
Related_Test_Cases: WX04US04_TC_006, WX04US04_TC_028

Test Environment
Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Dependency validation engine, configuration relationship database
Performance_Baseline: Dependency check < 2 seconds, modal display < 1 second
Data_Requirements: Configuration items with established dependencies

Prerequisites
Setup_Requirements: O&M Manager logged in, configurations with dependencies available
User_Roles_Permissions: O&M Manager with modify permissions for configurations
Test_Data: Work order type "Installation" with sub-types and active dependencies
Prior_Test_Cases: WX04US04_TC_001, WX04US04_TC_027 must pass

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Work Order Types section	Work Order Types section displays with configurations that have dependencies	-	Access configuration management
2	Identify configuration with dependencies	Locate work order type that has sub-types or active work orders	Target: "Installation" type with sub-types	Item with known dependencies
3	Attempt to modify dependent configuration	Try to change core properties of configuration with dependencies	Attempt to edit or deactivate "Installation" type	Dependency trigger action
4	Verify dependency validation modal appears	Modal displays immediately showing dependency information	Modal title: "Cannot Modify Configuration"	Immediate validation feedback
5	Review dependency details in modal	Modal shows specific dependent items and their locations	Modal content: "Used in: 3 sub-types, 156 active work orders"	Clear dependency information
6	Verify dependency modal content accuracy	Modal lists actual dependent sub-types and work orders	Shows specific sub-type names and work order counts	Accurate dependency data
7	Verify modal action options	Modal provides clear action options without bypass mechanisms	Buttons: "Cancel", "View Dependencies" (no "Force Change")	Safe action options
8	Click "View Dependencies" if available	Modal expands or navigates to show detailed dependency list	Detailed list of dependent items with links	Dependency transparency
9	Close modal and verify no change	Modal closes, original configuration remains unchanged	Click "Cancel" or "X" button	Change prevention validation
10	Verify configuration status after modal	Configuration properties unchanged after dependency validation	Installation type remains exactly as before	Data integrity preservation
11	Test dependency validation performance	System responds quickly to dependency checks	Dependency validation completes within 2 seconds	Performance validation
12	Verify audit log entry for dependency check	Dependency validation attempt logged for security tracking	Log: "Modification of 'Installation' prevented due to dependencies by John Mauli"	Security audit trail

Verification Points
Primary_Verification: Dependency validation prevents configuration changes with clear modal showing specific dependency details
Secondary_Verifications: Modal accuracy, performance, audit logging, data integrity preservation
Negative_Verification: No configuration changes made, no bypass mechanisms, no incomplete validation

Execution Analytics
Execution_Frequency: Weekly
Maintenance_Effort: High
Automation_Candidate: Planned

Test Relationships
Blocking_Tests: WX04US04_TC_001, WX04US04_TC_027
Blocked_Tests: Dependency resolution workflows
Parallel_Tests: Can run with other validation tests
Sequential_Tests: Should run after dependency creation tests

Additional Information
Notes: Critical for maintaining system integrity and preventing cascading configuration failures
Edge_Cases: Circular dependencies, complex multi-level dependencies, concurrent dependency changes
Risk_Areas: Incomplete dependency detection could cause system failures
Security_Considerations: Prevent bypass of dependency validation, ensure complete dependency coverage

Missing Scenarios Identified
Scenario_1: Test dependency validation with complex circular dependency chains
Type: Edge Case
Rationale: Circular dependencies could cause validation failures or infinite loops
Priority: P1-Critical

Scenario_2: Validate dependency performance with very large dependency graphs
Type: Performance
Rationale: Complex enterprise configurations may have extensive dependency networks
Priority: P2-High

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Message History Management System Test Cases - UX05US05

Individual & Bulk messaging Test Cases - UX02US02

Message Template Management System Test Case - UX06US06

System Settings Configuration Management Test Cases - WX04US04

Test Case 1: Verify Unified Configuration Dashboard Display with All Categories and Status Indicators

Test Case 2: Create New Work Order Type Configuration with Mandatory Fields Validation

Test Case 3: Edit Existing Configuration Item

Test Case 4: Activate Configuration Item Using Toggle Switch with Real-time Status Update

Test Case 5: Deactivate Configuration Item Using Toggle Switch

Test Case 6: Prevent Deactivation of Configuration Item Currently in Use with Detailed Dependency Modal

Test Case 7: Successful Deactivation of Unused Configuration Item

Test Case 8: Display Usage Statistics for Work Order Types with Accurate Last 30 Days Calculation

Test Case 9: Display Usage Statistics for Work Order Sub-Types with Parent Association

Test Case 10: Display Usage Statistics for Safety Requirements

Test Case 11: Verify Comprehensive Change Logging for All Configuration Modifications with User Attribution

Test Case 12: Verify Change Logging for Status Toggle Actions

Test Case 13: Comprehensive Search Functionality Across All Configuration Categories with Real-time Filtering

Test Case 14: Search with No Results

Test Case 15: Search Partial Match Functionality

Test Case 16: Validate Dependencies Before Configuration Changes

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