New Service Connection Application Form Test Cases - CIS01US03

Test Case 1: single-page application form display

Test Case Metadata

Test Case ID: CIS01US03_TC_001
Title: Verify single-page application form displays with clear section divisions and progress indicators
Created By: Hetal
Created Date: 2025-08-12
Version: 1.0

Classification

Module/Feature: New Service Connection Application Form
Test Type: Functional/UI
Test Level: System
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer, UI, MOD-Consumer, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Engineering, Report-Product, Report-QA, Report-Quality-Dashboard, Report-Module-Coverage, Customer-All, Risk-Low, Business-Critical, Revenue-Impact-High, Integration-CxServices, Happy-Path

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Onboarding
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: Low
Complexity_Level: Medium
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 100%
Integration_Points: CxServices, UI
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Quality-Dashboard, Module-Coverage, Smoke-Test-Results
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC1 - Single-page application form with clear section divisions
Related_Bugs: N/A
Related_Test_Cases: CIS01US03_TC_014 (Progress indicator)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Smart360 platform, Consumer Management module
Performance_Baseline: <3 seconds page load
Data_Requirements: Clean consumer management database

Prerequisites

Setup_Requirements: Access to https://platform-staging.bynry.com/
User_Roles_Permissions: Customer Executive role with consumer creation rights
Test_Data: Valid login credentials for Customer Executive
Prior_Test_Cases: None

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to https://platform-staging.bynry.com/	Login page displays with username/password fields	N/A	Baseline environment check
2	Enter valid Customer Executive credentials and click Login	Smart360 dashboard loads with navigation menu	Username: valid_user, Password: valid_pass	AC1 - Access verification
3	Click bento menu (hamburger icon) → Consumer Services	Consumer Services dropdown menu expands	N/A	Navigation verification
4	Select "Consumer Management" from side navigation menu	Consumer Management page loads showing consumer list and "+New Consumer" button	N/A	Module access verification
5	Click "+New Consumer" button	New Consumer Application page loads showing "Choose Application Method"	N/A	AC1 - Form initialization
6	Click "Start Manual Entry" button	Application Progress stepper displays with 5 steps: 1.Consumer Details, 2.Address Details, 3.Document Upload, 4.Plan Selection, 5.Review	N/A	AC1 - Section verification
7	Verify Step 1 (Consumer Details) is highlighted as active	Step 1 shows blue circle with number "1", other steps show gray circles	N/A	Progress indicator validation
8	Verify section content displays properly	Consumer Details form shows: Primary Consumer Information section with required fields marked with asterisk (*)	N/A	AC1 - Clear section divisions

Verification Points

Primary_Verification: Form displays as single page with 5 distinct, clearly divided sections
Secondary_Verifications: Progress stepper shows current step, section headers are visible, required field indicators present
Negative_Verification: No broken layout, overlapping sections, or missing navigation elements

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Record actual behavior]
Execution_Date: [Execution date]
Executed_By: [Tester name]
Execution_Time: [Actual duration]
Defects_Found: [Bug IDs if issues found]
Screenshots_Logs: [Evidence file references]

Execution Analytics

Execution_Frequency: Daily
Maintenance_Effort: Low
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: None
Blocked_Tests: All subsequent form tests
Parallel_Tests: None
Sequential_Tests: CIS01US03_TC_002 through CIS01US03_TC_014

Additional Information

Notes: Critical smoke test for form accessibility
Edge_Cases: Different screen resolutions, browser zoom levels
Risk_Areas: Form layout responsiveness, progress indicator accuracy
Security_Considerations: Secure form rendering, no exposed sensitive data

Missing Scenarios Identified

Scenario_1: Cross-browser compatibility verification (Firefox, Safari, Edge)
Type: Platform
Rationale: Ensure consistent form rendering across browsers
Priority: P2

Test Case 2: Real-time Email Address with Duplicate Prevention

Test Case Metadata

Test Case ID: CIS01US03_TC_002
Title: Verify real-time email address validation with duplicate prevention in Consumer Details section
Created By: Hetal
Created Date: 2025-08-12
Version: 1.0

Classification

Module/Feature: New Service Connection Application Form
Test Type: Functional/Integration
Test Level: Integration
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Negative, Consumer, Validation, Database, MOD-Consumer, P1-Critical, Phase-Regression, Type-Integration, Platform-Web, Report-Engineering, Report-Product, Report-QA, Report-API-Test-Results, Report-Quality-Dashboard, Customer-All, Risk-Medium, Business-Critical, Revenue-Impact-Medium, Integration-Database, Duplicate-Prevention

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Onboarding
Compliance_Required: Yes
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: High
Expected_Execution_Time: 5 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 100%
Integration_Points: Database, Validation-API
Code_Module_Mapped: CX-Web, Validation-Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, API-Test-Results, Regression-Coverage
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC2 - Real-time email validation, AC10 - Prevent duplicate customers based on email
Related_Bugs: N/A
Related_Test_Cases: CIS01US03_TC_009 (Error handling)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Consumer database, Email validation service, Real-time validation API
Performance_Baseline: <500ms validation response
Data_Requirements: Existing consumer with email "existing@example.com" (CONS-001)

Prerequisites

Setup_Requirements: Consumer Details section loaded and active
User_Roles_Permissions: Customer Executive with form access
Test_Data: Pre-existing consumer CONS-001 with email "existing@example.com"
Prior_Test_Cases: CIS01US03_TC_001 (Form loading)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Consumer Details section (Step 1)	Consumer Details form displays with Primary Consumer Information fields	N/A	AC2 - Section access
2	Click in Email field and enter invalid email format	Real-time validation triggers immediately, red border appears around field	"invalid-email-format"	AC2 - Real-time validation
3	Verify validation error message appears	Error message displays: "Please enter a valid email address" below field	N/A	AC2 - Clear error messaging
4	Clear field and enter another invalid format	Validation updates in real-time, error persists	"test@"	AC2 - Continuous validation
5	Enter valid email format	Green checkmark appears, error message disappears	"newuser@example.com"	AC2 - Valid email acceptance
6	Change to existing customer email	Duplicate validation error appears: "Email already exists in system"	"existing@example.com"	AC10 - Duplicate prevention
7	Verify form progression is blocked	"Save and Continue" button remains disabled while duplicate error exists	N/A	AC10 - Progression prevention
8	Change to unique email address	Validation clears, green checkmark appears, Save button enables	"unique.user@domain.com"	AC10 - Unique email acceptance
9	Test case sensitivity of duplicate detection	System detects "EXISTING@EXAMPLE.COM" as duplicate	"EXISTING@EXAMPLE.COM"	AC10 - Case-insensitive duplicate check
10	Enter email with valid special characters	System accepts complex valid email formats	"test+tag.user@sub.domain.co.uk"	AC2 - Complex format validation

Verification Points

Primary_Verification: Email validation occurs in real-time without form submission, duplicate emails are prevented
Secondary_Verifications: Error messages are specific and actionable, valid emails show positive confirmation
Negative_Verification: System handles edge cases (special characters, case sensitivity) correctly

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Record validation behavior and timing]
Execution_Date: [Execution date]
Executed_By: [Tester name]
Execution_Time: [Actual duration]
Defects_Found: [Validation issues, performance problems]
Screenshots_Logs: [Error message screenshots, validation response logs]

Execution Analytics

Execution_Frequency: Per-Release
Maintenance_Effort: Medium
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: CIS01US03_TC_001
Blocked_Tests: CIS01US03_TC_008 (Form submission)
Parallel_Tests: CIS01US03_TC_009 (Error handling)
Sequential_Tests: Consumer Details completion flow

Additional Information

Notes: Critical for data integrity and user experience
Edge_Cases: International email formats, very long email addresses, special domain extensions
Risk_Areas: API response time, database performance with large consumer base
Security_Considerations: Email validation should not expose existing customer data

Missing Scenarios Identified

Scenario_1: Email validation with network connectivity issues
Type: Error
Rationale: Ensure graceful degradation when validation service unavailable
Priority: P2
Scenario_2: Performance validation with large customer database (10k+ records)
Type: Performance
Rationale: Ensure duplicate check remains fast as database grows
Priority: P2

Test Case 3: AI-Powered Upload Document Scanning

Test Case Metadata

Test Case ID: CIS01US03_TC_003
Title: Verify AI-Powered Upload document scanning and data extraction functionality
Created By: Hetal
Created Date: 2025-08-12
Version: 1.0

Classification

Module/Feature: New Service Connection Application Form
Test Type: Integration/AI
Test Level: Integration
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer, AI, Document-Processing, MOD-Consumer, P1-Critical, Phase-Regression, Type-Integration, Platform-Web, Report-Engineering, Report-Product, Report-QA, Report-API-Test-Results, Report-Performance-Metrics, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-AI-Service, AI-Extraction

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Onboarding
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: High
Expected_Execution_Time: 8 minutes
Reproducibility_Score: Medium
Data_Sensitivity: High
Failure_Impact: High

Coverage Tracking

Feature_Coverage: 100%
Integration_Points: AI-Document-Scanner, OCR-Service, Data-Extraction-API
Code_Module_Mapped: CX-Web, AI-Processing-Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Quality-Dashboard, API-Test-Results, Performance-Metrics
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: Business Rules - AI-Powered Upload Option, Scan Application Form, Data Extraction Display
Related_Bugs: N/A
Related_Test_Cases: CIS01US03_TC_001 (Form access), CIS01US03_TC_002 (Data validation)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: AI Document Scanner service, OCR processing, File upload service
Performance_Baseline: <30 seconds processing time
Data_Requirements: Sample application form image files (JPG, PNG, PDF)

Prerequisites

Setup_Requirements: AI-Powered Upload service enabled, test document files prepared
User_Roles_Permissions: Customer Executive with document processing rights
Test_Data: Sample application form with consumer data "Rajesh Sharma", phone "+91-9876543210", email "rajesh.sharma@email.com"
Prior_Test_Cases: CIS01US03_TC_001 (Form initialization)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to "Choose Application Method" page	Two options display: "AI-Powered Upload" (Recommended) and "Enter Manually"	N/A	Method selection verification
2	Verify AI-Powered Upload is marked as "Recommended"	Option shows "Recommended" label and three benefit checkmarks	N/A	Business Rules - Default selection
3	Select "AI-Powered Upload" option	Option highlights, "Smart Upload" button becomes enabled	N/A	Business Rules - Selection enabling
4	Click "Smart Upload" button	Navigate to "AI-Powered Document Scanner" interface	N/A	Business Rules - Scanner access
5	Verify document scanner interface elements	Page shows: "AI-Powered Document Scanner" heading with AI icon, upload area, "Select Image" button	N/A	Business Rules - Scanner UI
6	Click "Select Image" button and choose test document	File browser opens, select sample application form image	Sample form image (consumer_app_001.jpg)	Business Rules - File selection
7	Verify file upload and processing	Upload progress bar appears, file processes, "Processing..." indicator shows	N/A	Business Rules - Upload progress
8	Wait for AI processing completion	Data extraction results page displays with confirmation message	N/A	Business Rules - Processing completion
9	Verify extracted data display format	Shows "We've extracted the information below from your document. Please review and continue."	N/A	Business Rules - Extraction confirmation
10	Verify Personal Information section	Displays: First Name ✓ "Rajesh", Last Name ✓ "Sharma", Phone Number ✓ "+91-9876543210", Email Address ✓ "rajesh.sharma@email.com", Consumer Category ✓ "residential"	Extracted data from sample form	Business Rules - Personal info extraction
11	Verify Address Information section	Displays: Country ✓ "United States", other address fields show "✗ Missing" indicators	Extracted address data	Business Rules - Address info extraction
12	Click "Continue to Form" button	Navigate to Consumer Details section with extracted data pre-filled	N/A	Business Rules - Form continuation
13	Verify pre-filled data in Consumer Details form	Extracted data populates corresponding form fields correctly	Pre-filled: First Name "Rajesh", Last Name "Sharma", etc.	Business Rules - Data pre-population

Verification Points

Primary_Verification: AI successfully extracts data from document image and displays results with clear indicators
Secondary_Verifications: Extracted data correctly pre-fills form fields, missing data is clearly marked
Negative_Verification: Incorrectly extracted data doesn't cause form errors, user can proceed with missing fields

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Record extraction accuracy and processing time]
Execution_Date: [Execution date]
Executed_By: [Tester name]
Execution_Time: [Actual duration including processing time]
Defects_Found: [Extraction errors, UI issues, performance problems]
Screenshots_Logs: [Processing screenshots, extraction results, error logs]

Execution Analytics

Execution_Frequency: Weekly
Maintenance_Effort: High
Automation_Candidate: Planned

Test Relationships

Blocking_Tests: CIS01US03_TC_001
Blocked_Tests: CIS01US03_TC_002 (Data validation of extracted fields)
Parallel_Tests: Manual entry path tests
Sequential_Tests: Form completion with pre-filled data

Additional Information

Notes: Critical for user experience improvement and processing efficiency
Edge_Cases: Handwritten forms, poor image quality, multiple document formats
Risk_Areas: AI service availability, processing time, extraction accuracy
Security_Considerations: Document image handling, extracted data privacy

Missing Scenarios Identified

Scenario_1: AI processing failure with fallback to manual entry
Type: Error
Rationale: Ensure user can proceed when AI service fails
Priority: P1
Scenario_2: Multiple document format support (PDF, PNG, JPG)
Type: Integration
Rationale: Verify AI handles different file formats correctly
Priority: P2

Test Case 4: Secondary Consumer workflow

Test Case Metadata

Test Case ID: CIS01US03_TC_004
Title: Verify secondary consumer workflow with conditional field requirements and relationship validation
Created By: Hetal
Created Date: 2025-08-12
Version: 1.0

Classification

Module/Feature: New Service Connection Application Form
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer, Conditional-Logic, Validation, MOD-Consumer, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Report-Product, Report-QA, Report-User-Acceptance, Report-Quality-Dashboard, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-CxServices, Secondary-Consumer

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: Medium
Business_Priority: Should-Have
Customer_Journey: Onboarding
Compliance_Required: Yes
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: High
Expected_Execution_Time: 6 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 100%
Integration_Points: Validation-Service, Database
Code_Module_Mapped: CX-Web, Validation-Logic
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: User-Acceptance, Quality-Dashboard, Module-Coverage
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: Business Rules - Secondary Consumer Rules, Consumer Details Step 1
Related_Bugs: N/A
Related_Test_Cases: CIS01US03_TC_002 (Email validation), CIS01US03_TC_009 (Field validation)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Consumer validation service, Form logic engine
Performance_Baseline: <1 second field show/hide response
Data_Requirements: Valid primary consumer data for CONS-109835

Prerequisites

Setup_Requirements: Consumer Details section loaded with primary consumer data
User_Roles_Permissions: Customer Executive with full form access
Test_Data: Primary consumer CONS-109835 (John Smith, john.smith@email.com), Secondary consumer data (Jane Smith, jane.smith@email.com)
Prior_Test_Cases: CIS01US03_TC_001 (Form loading)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Consumer Details section with primary consumer filled	Primary Consumer Information section populated with required fields	Primary: CONS-109835, "John", "Smith", "john.smith@email.com"	Baseline data verification
2	Locate "Add Secondary Consumer" checkbox and verify initial state	Checkbox unchecked, Secondary Consumer section hidden	N/A	Business Rules - Initial state
3	Check "Add Secondary Consumer" checkbox	Secondary Consumer section expands and becomes visible below checkbox	N/A	Business Rules - Section expansion
4	Verify Secondary Consumer fields appear	Fields display: "Relationship to Primary", "Secondary First Name", "Secondary Last Name", "Secondary Phone Number", "Secondary Email"	N/A	Business Rules - Required secondary fields
5	Verify "Relationship to Primary" dropdown is required	Field shows red asterisk (*) and "Select relationship" placeholder	N/A	Business Rules - Relationship requirement
6	Click "Relationship to Primary" dropdown	Dropdown opens with relationship options: Spouse, Parent, Child, Sibling, Other	N/A	Business Rules - Relationship options
7	Select "Spouse" from relationship dropdown	"Spouse" selected, dropdown closes, field shows valid state	"Spouse"	Business Rules - Relationship selection
8	Fill Secondary Consumer required fields	All secondary fields populate successfully	Secondary: "Jane", "Smith", "+91-9876543211", "jane.smith@email.com"	Business Rules - Secondary data entry
9	Verify secondary email validation works	Email field validates in real-time, shows green checkmark for valid format	"jane.smith@email.com"	Secondary validation integration
10	Test unchecking "Add Secondary Consumer"	Secondary Consumer section collapses, data is preserved but hidden	N/A	Business Rules - Section toggle
11	Re-check "Add Secondary Consumer"	Section expands with previously entered data intact	Previously entered secondary data	Business Rules - Data persistence
12	Attempt to proceed without completing secondary relationship	Form validation prevents progression, highlights missing relationship field	Leave relationship empty	Business Rules - Required field validation
13	Complete relationship and verify form progression	"Save and Continue" button enables, form allows progression to next step	Complete relationship selection	Business Rules - Progression enabling

Verification Points

Primary_Verification: Secondary consumer section shows/hides based on checkbox state, all conditional fields become required when active
Secondary_Verifications: Relationship dropdown provides appropriate options, data persists during section toggle
Negative_Verification: Form cannot proceed without completing required secondary consumer fields when section is active

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Record conditional logic behavior and field validation]
Execution_Date: [Execution date]
Executed_By: [Tester name]
Execution_Time: [Actual duration]
Defects_Found: [Logic errors, validation issues, UI problems]
Screenshots_Logs: [Section toggle screenshots, validation error screenshots]

Execution Analytics

Execution_Frequency: Per-Release
Maintenance_Effort: Medium
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: CIS01US03_TC_001
Blocked_Tests: Address Details section tests
Parallel_Tests: CIS01US03_TC_002 (Email validation)
Sequential_Tests: Multi-consumer form completion flow

Additional Information

Notes: Important for households with multiple account holders
Edge_Cases: Very long relationship descriptions, special character handling in names
Risk_Areas: Conditional logic complexity, data persistence across sessions
Security_Considerations: Secondary consumer data privacy, access control

Missing Scenarios Identified

Scenario_1: Secondary consumer with duplicate email to primary consumer
Type: Validation
Rationale: Prevent primary and secondary having same email
Priority: P2
Scenario_2: Multiple secondary consumers (if supported)
Type: Edge Case
Rationale: Based on user story scope, verify limits
Priority: P3

Test Case 5: VIP designation functionality

Test Case Metadata

Test Case ID: CIS01US03_TC_005
Title: Verify VIP designation functionality with priority handling workflow impact
Created By: Hetal
Created Date: 2025-08-12
Version: 1.0

Classification

Module/Feature: New Service Connection Application Form
Test Type: Functional/Workflow
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer, VIP-Processing, Workflow, MOD-Consumer, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Report-Product, Report-CSM, Report-Customer-Segment-Analysis, Report-Quality-Dashboard, Customer-VIP, Risk-Medium, Business-High, Revenue-Impact-High, Integration-CxServices, VIP-Workflow

Business Context

Customer_Segment: Enterprise/VIP
Revenue_Impact: High
Business_Priority: Should-Have
Customer_Journey: Onboarding
Compliance_Required: No
SLA_Related: Yes

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 4 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 100%
Integration_Points: VIP-Processing-Service, Workflow-Engine
Code_Module_Mapped: CX-Web, VIP-Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: CSM
Report_Categories: Customer-Segment-Analysis, Quality-Dashboard, User-Acceptance
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: Business Rules - VIP Designation Rules, Consumer Details Step 1
Related_Bugs: N/A
Related_Test_Cases: CIS01US03_TC_001 (Form access), CIS01US03_TC_016 (Application submission)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: VIP processing service, Workflow management system
Performance_Baseline: <2 seconds VIP flag processing
Data_Requirements: Consumer data for VIP customer CONS-VIP001

Prerequisites

Setup_Requirements: Consumer Details section loaded, VIP processing enabled
User_Roles_Permissions: Customer Executive with VIP designation rights
Test_Data: VIP customer data - CONS-VIP001, "Premium Customer", "vip@premium.com"
Prior_Test_Cases: CIS01US03_TC_001 (Form initialization)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Consumer Details section	Primary Consumer Information section displays with all standard fields	N/A	Baseline form verification
2	Locate "VIP Designation" checkbox	Checkbox displays with label "VIP Designation" and explanatory text below	N/A	Business Rules - VIP option availability
3	Verify VIP designation explanatory text	Text reads: "Mark this consumer as a VIP for priority handling"	N/A	Business Rules - VIP explanation
4	Verify VIP checkbox initial state	Checkbox is unchecked by default	N/A	Business Rules - Default VIP state
5	Check "VIP Designation" checkbox	Checkbox becomes checked, visual indicator shows VIP status active	N/A	Business Rules - VIP activation
6	Fill consumer details with VIP status enabled	Form accepts data normally, VIP status persists during data entry	CONS-VIP001: "Premium", "Customer", "+91-9999999999", "vip@premium.com"	VIP data processing
7	Verify VIP status indicator in form	VIP designation maintains checked state, no validation errors	N/A	Business Rules - VIP persistence
8	Navigate to next section and return	VIP designation checkbox state preserved across navigation	N/A	VIP status persistence
9	Complete entire application with VIP status	Form processes normally through all sections with VIP flag	Complete application data with VIP flag	VIP workflow integration
10	Submit application with VIP designation	Application submits successfully, VIP flag included in submission	N/A	Business Rules - VIP submission
11	Verify VIP status in confirmation	Success page indicates VIP application status or priority processing	N/A	VIP workflow confirmation
12	Uncheck VIP designation and verify	VIP status removes, application becomes standard priority	N/A	Business Rules - VIP removal

Verification Points

Primary_Verification: VIP designation checkbox functions correctly and affects application processing priority
Secondary_Verifications: VIP status persists throughout form completion, clear explanatory text provided
Negative_Verification: VIP status can be toggled on/off without affecting other form functionality

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Record VIP functionality and workflow impact]
Execution_Date: [Execution date]
Executed_By: [Tester name]
Execution_Time: [Actual duration]
Defects_Found: [VIP processing issues, UI problems]
Screenshots_Logs: [VIP status screenshots, workflow confirmation evidence]

Execution Analytics

Execution_Frequency: Weekly
Maintenance_Effort: Low
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: CIS01US03_TC_001
Blocked_Tests: None
Parallel_Tests: Standard consumer processing tests
Sequential_Tests: VIP application end-to-end flow

Additional Information

Notes: Important for premium customer experience and service differentiation
Edge_Cases: VIP status with secondary consumers, VIP designation permissions
Risk_Areas: VIP workflow integration, priority processing verification
Security_Considerations: VIP access control, data sensitivity handling

Missing Scenarios Identified

Scenario_1: VIP application processing time verification vs standard applications
Type: Performance
Rationale: Ensure VIP applications receive priority processing as promised
Priority: P2

Test Case 6: Address preview functionality

Test Case Metadata

Test Case ID: CIS01US03_TC_006
Title: Verify address preview functionality displays service and billing addresses correctly with auto-population
Created By: Hetal
Created Date: 2025-08-12
Version: 1.0

Classification

Module/Feature: New Service Connection Application Form
Test Type: Functional/Integration
Test Level: Integration
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer, Address-Processing, Integration, MOD-Consumer, P2-High, Phase-Regression, Type-Integration, Platform-Web, Report-Engineering, Report-Product, Report-QA, Report-Integration-Testing, Report-Quality-Dashboard, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Address-Service, Address-Preview

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: Medium
Business_Priority: Should-Have
Customer_Journey: Onboarding
Compliance_Required: Yes
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: High
Expected_Execution_Time: 7 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 100%
Integration_Points: Address-Validation-API, Premise-Service
Code_Module_Mapped: CX-Web, Address-Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Integration-Testing, Quality-Dashboard, Module-Coverage
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: Business Rules - Address Details Step 2, Address Preview Rules
Related_Bugs: N/A
Related_Test_Cases: CIS01US03_TC_001 (Form navigation), CIS01US03_TC_007 (Address auto-complete)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Address validation service, Premise database, Geographic information system
Performance_Baseline: <3 seconds address preview generation
Data_Requirements: Valid premise data for U04-DMA02-V-VAIALA-B1, address "123455 main street 123"

Prerequisites

Setup_Requirements: Address Details section accessible, premise database populated
User_Roles_Permissions: Customer Executive with address management rights
Test_Data: Service address - "123455 main street 123, Upolu, U04-DMA02-Alaoa 11233", Premise: U04-DMA02-V-VAIALA-B1
Prior_Test_Cases: CIS01US03_TC_001 (Form access), Consumer Details completed

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Address Details section (Step 2)	Address Details form loads with Service Address and Billing Address sections	N/A	Section navigation verification
2	Verify initial Address Preview state	Address Preview section shows: Service Address "Please fill in service address details to see preview", Billing Address "Please fill in billing address details to see preview"	N/A	Business Rules - Initial preview state
3	Fill House/Unit Number field	Field accepts input, preview section remains in placeholder state	"123455"	Address data entry start
4	Fill Street Address field	Field accepts input, preview updates when premise is selected	"main street 123"	Address completion progress
5	Select Premise from dropdown	Premise selection triggers auto-population of City, Area, Sub Area, ZIP Code	"U04-DMA02-V-VAIALA-B1"	Business Rules - Auto-population trigger
6	Verify auto-populated fields	City: "Upolu", Area: "U04-DMA02-Alaoa", Sub Area: "auto-filled", ZIP: "11233"	Auto-populated from premise	Business Rules - Address auto-fill
7	Verify Service Address preview updates	Service Address preview shows: "123455 main street 123 (U04-DMA02-V-VAIALA-B1), U04-DMA02-Alaoa, Upolu, 11233"	Complete formatted address	Business Rules - Service address preview
8	Check "Same as service address" checkbox	Billing address fields auto-populate with service address data	N/A	Business Rules - Billing address sync
9	Verify Billing Address preview updates	Billing Address preview shows: "123455 main street 123, Upolu, U04-DMA02-Alaoa 11233" with "Same as service address" format	Same as service address	Business Rules - Billing address preview
10	Uncheck "Same as service address"	Billing address fields become editable, preview shows placeholder text	N/A	Business Rules - Billing address independence
11	Fill different billing address	Billing fields accept different data, preview updates accordingly	Billing: "456 Different St", "Other City", "Other Area", "54321"	Different billing address test
12	Verify both previews show different addresses	Service Address preview: original address, Billing Address preview: different address	Both complete address sets	Business Rules - Independent address display
13	Click "Save and Continue"	Form validates addresses and proceeds to next section	N/A	Address validation and progression

Verification Points

Primary_Verification: Address preview displays correctly formatted addresses for both service and billing locations
Secondary_Verifications: Auto-population works from premise selection, "Same as service address" synchronizes correctly
Negative_Verification: Preview updates in real-time as fields are completed, handles different billing address correctly

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Record address preview accuracy and auto-population behavior]
Execution_Date: [Execution date]
Executed_By: [Tester name]
Execution_Time: [Actual duration]
Defects_Found: [Preview formatting issues, auto-population failures]
Screenshots_Logs: [Address preview screenshots, auto-population evidence]

Execution Analytics

Execution_Frequency: Per-Release
Maintenance_Effort: Medium
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: CIS01US03_TC_001, Consumer Details completion
Blocked_Tests: Document Upload section tests
Parallel_Tests: Address validation tests
Sequential_Tests: Complete address workflow

Additional Information

Notes: Critical for accurate service delivery and billing
Edge_Cases: International addresses, PO Box handling, incomplete premise data
Risk_Areas: Address formatting consistency, auto-population accuracy
Security_Considerations: Address data privacy, premise information access control

Missing Scenarios Identified

Scenario_1: Address preview with invalid premise selection
Type: Error
Rationale: Ensure system handles invalid premise gracefully
Priority: P2
Scenario_2: Address preview with missing geographic data
Type: Edge Case
Rationale: Verify behavior when premise data incomplete
Priority: P3

Test Case 7: Plan Selection with search functionality

Test Case Metadata

Test Case ID: CIS01US03_TC_007
Title: Verify plan selection with search functionality and fee calculation integration
Created By: Hetal
Created Date: 2025-08-12
Version: 1.0

Classification

Module/Feature: New Service Connection Application Form
Test Type: Functional/Integration
Test Level: Integration
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer, Plan-Selection, Fee-Calculation, MOD-Consumer, P1-Critical, Phase-Regression, Type-Integration, Platform-Web, Report-Engineering, Report-Product, Report-QA, Report-Revenue-Impact-Tracking, Report-Quality-Dashboard, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Billing-Engine, Plan-Search

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Onboarding
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: High
Expected_Execution_Time: 8 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 100%
Integration_Points: Plan-Database, Fee-Calculation-Engine, Search-Service
Code_Module_Mapped: CX-Web, Billing-Service, Plan-Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Revenue-Impact-Tracking, Quality-Dashboard, Module-Coverage
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: Business Rules - Plan Selection Step 4, Fee Calculation Engine, Sample Data
Related_Bugs: N/A
Related_Test_Cases: CIS01US03_TC_006 (Address completion), CIS01US03_TC_015 (Payment integration)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Plan database, Fee calculation service, Search indexing service
Performance_Baseline: <2 seconds search response, <1 second fee calculation
Data_Requirements: Available plans: "Test Household Usage Plan" ($78.00), "Smart360" ($4500.00), "fjkdhfkk" ($66.00)

Prerequisites

Setup_Requirements: Plan Selection section accessible, plan database populated with test plans
User_Roles_Permissions: Customer Executive with plan selection rights
Test_Data: Plans: PLAN-HUP001 "Test Household Usage Plan", PLAN-S360 "Smart360", PLAN-FJK "fjkdhfkk"
Prior_Test_Cases: CIS01US03_TC_001 (Form access), Address Details completed

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Plan Selection section (Step 4)	Plan Selection interface loads with search bar and available plans display	N/A	Section access verification
2	Verify initial plan display	Three plan cards visible: "fjkdhfkk" ($66.00, Industrial), "Smart360" ($4500.00, Non-Domestic), "john" ($132.00)	Initial plan data	Business Rules - Plan card display
3	Verify plan card information completeness	Each card shows: Plan name, Category/subcategory, Total Fees, Utility Services section, Rate information, "Select Plan" button	Complete plan details	Business Rules - Plan details display
4	Use search functionality - search for "Smart360"	Search filters plans, shows "Smart360" plan only	Search term: "Smart360"	Business Rules - Plan search functionality
5	Clear search and verify all plans return	All three plans display again after clearing search	Clear search field	Search functionality validation
6	Click "Select Plan" on "Test Household Usage Plan"	Plan highlights as selected, "Selected" button appears, fee summary updates	Select PLAN-HUP001	Business Rules - Plan selection
7	Verify selected plan fee breakdown	Plan selection area shows: "Selected: Test Household Usage Plan, Total Fees: $78.00"	PLAN-HUP001 fees	Business Rules - Fee display
8	Verify detailed fee calculation display	Fee breakdown shows: Connection Fee: $43, Security Deposit: $23, Processing Fees: $12, Total: $78.00	Individual fee components	Business Rules - Fee calculation breakdown
9	Change plan selection to "Smart360"	Previous selection clears, "Smart360" highlights, fees update to $4500.00	Select PLAN-S360	Plan selection change validation
10	Verify fee calculation updates	New fee breakdown displays with Smart360 pricing structure	PLAN-S360 fee structure	Business Rules - Dynamic fee calculation
11	Search for non-existent plan	Search returns no results or "No plans found" message	Search term: "NonExistentPlan"	Error handling validation
12	Return to "Test Household Usage Plan" selection	Plan selects correctly, fees return to $78.00 total	Final selection: PLAN-HUP001	Final plan confirmation
13	Click "Save and Continue" with plan selected	Form progresses to Review section with plan and fees confirmed	N/A	Business Rules - Plan progression

Verification Points

Primary_Verification: Plan search works correctly, plan selection updates fees in real-time, fee breakdown is accurate
Secondary_Verifications: Plan cards display complete information, selection state is clearly indicated
Negative_Verification: Search handles non-existent plans gracefully, fee calculations are mathematically correct

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Record search functionality and fee calculation accuracy]
Execution_Date: [Execution date]
Executed_By: [Tester name]
Execution_Time: [Actual duration]
Defects_Found: [Search issues, fee calculation errors, plan selection problems]
Screenshots_Logs: [Plan selection screenshots, fee calculation evidence]

Execution Analytics

Execution_Frequency: Per-Release
Maintenance_Effort: Medium
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: CIS01US03_TC_006 (Address completion)
Blocked_Tests: CIS01US03_TC_008 (Review section), CIS01US03_TC_015 (Payment)
Parallel_Tests: Fee calculation validation tests
Sequential_Tests: Plan-to-payment workflow

Additional Information

Notes: Critical for revenue generation and customer plan matching
Edge_Cases: Plan availability changes, promotional pricing, category-based filtering
Risk_Areas: Fee calculation accuracy, plan data consistency, search performance
Security_Considerations: Plan pricing integrity, unauthorized plan access

Missing Scenarios Identified

Scenario_1: Plan selection with category-based filtering
Type: Enhancement
Rationale: User story shows Industrial/Non-Domestic/Domestic categories
Priority: P2
Scenario_2: Plan comparison functionality between multiple plans
Type: Feature
Rationale: Improve user experience for plan selection
Priority: P3

Test Case 8: Payment method selection with cash, online , cheque

Test Case Metadata

Test Case ID: CIS01US03_TC_008
Title: Verify payment method selection with Cash, Online, and Cheque-specific field validations
Created By: Hetal
Created Date: 2025-08-12
Version: 1.0

Classification

Module/Feature: New Service Connection Application Form
Test Type: Functional/Integration
Test Level: Integration
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer, Payment-Processing, Validation, MOD-Consumer, P1-Critical, Phase-Regression, Type-Integration, Platform-Web, Report-Engineering, Report-Product, Report-QA, Report-Revenue-Impact-Tracking, Report-Quality-Dashboard, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Payment-Gateway, Payment-Methods

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Onboarding
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: High
Expected_Execution_Time: 10 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 100%
Integration_Points: Payment-Gateway, Validation-Service, Banking-Integration
Code_Module_Mapped: CX-Web, Payment-Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Revenue-Impact-Tracking, Quality-Dashboard, API-Test-Results
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: Business Rules - Payment Success Step 6, Payment Method Specific Rules
Related_Bugs: N/A
Related_Test_Cases: CIS01US03_TC_007 (Plan selection), CIS01US03_TC_011 (Application submission)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Payment gateway, Banking validation services, Fee calculation engine
Performance_Baseline: <5 seconds payment processing
Data_Requirements: Total fees $78.00 (Processing: $12, Connection: $43, Security Deposit: $23)

Prerequisites

Setup_Requirements: Application submitted successfully, Payment Success page loaded
User_Roles_Permissions: Customer Executive with payment processing rights
Test_Data: Consumer CONS-109835, Total amount $78.00, Payment options available
Prior_Test_Cases: CIS01US03_TC_007 (Plan selection), Application submission completed

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Verify Payment Success page loads after application submission	Page displays "Application Successfully Submitted", Consumer ID: 109835, fee summary visible	Consumer ID: CONS-109835	Business Rules - Success page display
2	Verify fee summary accuracy	Application Processing Fee: $12.00, Service Connection Fee: $43.00, Security Deposit: $23.00, Total Due: $78.00	Total: $78.00	Business Rules - Fee summary display
3	Verify payment timing options	Four options displayed: "Pay Now" (highlighted), "Pay Later (7 days)", "Add to First Bill", "Send Invoice"	N/A	Business Rules - Payment timing options
4	Select "Pay Now" option	"Pay Now" option highlights, payment method section becomes active	N/A	Business Rules - Pay Now selection
5	Verify payment method options	Three methods available: "Cash", "Online", "Cheque" with selection buttons	N/A	Business Rules - Payment method options
6	Select "Cash" payment method	Cash-specific fields appear: Amount, Cash Received, Date	Payment method: Cash	Business Rules - Cash method fields
7	Fill Cash payment fields	Amount: $78.00, Cash Received: $80.00, Date: current date	Cash payment data: Amount $78.00, Received $80.00, Date: 2025-08-12	Business Rules - Cash field requirements
8	Verify Cash field validation	All required Cash fields completed, "All payment details must be completed" message appears	Complete cash data	Business Rules - Cash validation
9	Change to "Online" payment method	Online-specific fields appear: Amount, Date, Reference Number	Payment method: Online	Business Rules - Online method fields
10	Fill Online payment fields	Amount: $78.00, Date: current date, Reference Number: REF-123456	Online payment data: Amount $78.00, Date: 2025-08-12, Ref: REF-123456	Business Rules - Online field requirements
11	Change to "Cheque" payment method	Cheque-specific fields appear: Cheque Number, Bank Name, Account Holder Name, Routing Number, Bank Account Number, Cheque Date, Cheque Amount	Payment method: Cheque	Business Rules - Cheque method fields
12	Fill Cheque payment fields	Cheque Number: CHK-789, Bank Name: Test Bank, Account Holder: John Smith, Routing: 123456789, Account: 9876543210, Date: current date, Amount: $78.00	Complete cheque data	Business Rules - Cheque field requirements
13	Submit payment with complete Cheque details	Payment processes successfully, confirmation message appears: "Payment Completed Successfully!"	Complete cheque information	Business Rules - Payment completion
14	Verify final success confirmation	Final message: "Your payment has been processed and your consumer application is now complete", Consumer ID confirmed	Final Consumer ID: CONS-109835	Business Rules - Final success confirmation

Verification Points

Primary_Verification: All three payment methods display appropriate field sets and validate correctly
Secondary_Verifications: Payment completion processes successfully with proper confirmation messages
Negative_Verification: Incomplete payment details prevent progression, validation messages are clear

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Record payment method behavior and validation accuracy]
Execution_Date: [Execution date]
Executed_By: [Tester name]
Execution_Time: [Actual duration]
Defects_Found: [Payment processing issues, validation errors, field problems]
Screenshots_Logs: [Payment method screenshots, completion confirmations]

Execution Analytics

Execution_Frequency: Daily
Maintenance_Effort: High
Automation_Candidate: Planned

Test Relationships

Blocking_Tests: CIS01US03_TC_007 (Plan selection), Application submission
Blocked_Tests: None (final step)
Parallel_Tests: Payment timing option tests
Sequential_Tests: End-to-end application completion

Additional Information

Notes: Critical for revenue collection and application completion
Edge_Cases: Payment method switching, partial data entry, network interruptions
Risk_Areas: Payment processing security, financial data validation, integration stability
Security_Considerations: Payment data encryption, PCI compliance, financial information protection

Missing Scenarios Identified

Scenario_1: Payment method validation with invalid banking information
Type: Validation
Rationale: Ensure system validates banking details properly
Priority: P1
Scenario_2: Payment timing option "Pay Later" and "Add to First Bill" workflows
Type: Integration
Rationale: Complete payment timing option coverage
Priority: P2

Test Case 9: Address auto-complete functionality and dropdown suggestions

Test Case Metadata

Test Case ID: CIS01US03_TC_009
Title: Verify address auto-complete functionality with dropdown suggestions and real-time address validation
Created By: Hetal
Created Date: 2025-08-12
Version: 1.0

Classification

Module/Feature: New Service Connection Application Form
Test Type: Functional/Integration
Test Level: Integration
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer, Address-Validation, API, MOD-Consumer, P2-High, Phase-Regression, Type-Integration, Platform-Web, Report-Engineering, Report-Product, Report-QA, Report-API-Test-Results, Report-Integration-Testing, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Address-API, Address-Autocomplete

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: Medium
Business_Priority: Should-Have
Customer_Journey: Onboarding
Compliance_Required: Yes
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: High
Expected_Execution_Time: 6 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 100%
Integration_Points: Address-Validation-API, Geographic-Service
Code_Module_Mapped: CX-Web, Address-Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: API-Test-Results, Integration-Testing, Quality-Dashboard
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: AC3 - Address auto-complete functionality with dropdown suggestions
Related_Bugs: N/A
Related_Test_Cases: CIS01US03_TC_006 (Address preview)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Address validation API, Geographic database, Auto-complete service
Performance_Baseline: <500ms dropdown response
Data_Requirements: Valid address database with "123 Main Street", "MG Road" entries

Prerequisites

Setup_Requirements: Address Details section accessible, address API service operational
User_Roles_Permissions: Customer Executive with address management access
Test_Data: Partial addresses: "123 M", "MG R", Complete: "123 Main Street, Pune"
Prior_Test_Cases: CIS01US03_TC_001 (Form navigation)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Address Details section (Step 2)	Address form loads with Service Address fields visible	N/A	AC3 - Section access verification
2	Click in Street Address field and start typing	Field becomes active, cursor positioned for input	N/A	Field activation check
3	Type first 3 characters in Street Address	Auto-complete dropdown does not appear yet (minimum 3 chars required)	"12"	AC3 - Minimum character threshold
4	Type 3rd character to reach minimum threshold	Dropdown appears with address suggestions after 3 characters	"123"	AC3 - Auto-complete activation
5	Verify dropdown suggestion format and content	Dropdown shows relevant addresses: "123 Main Street", "123 Market Road", "123 Mill Avenue"	Suggestions for "123"	AC3 - Suggestion relevance
6	Continue typing to refine suggestions	Dropdown updates with more specific matches	"123 M"	AC3 - Dynamic filtering
7	Verify refined suggestions	Dropdown shows: "123 Main Street", "123 Market Road" (filtered results)	Refined suggestions	AC3 - Real-time filtering
8	Click on "123 Main Street" from dropdown	Selected address populates Street Address field, dropdown closes	Select "123 Main Street"	AC3 - Selection functionality
9	Test with different address pattern	Clear field, type different pattern, verify new suggestions appear	"MG R"	AC3 - Multiple address pattern support
10	Verify MG Road suggestions	Dropdown shows: "MG Road", "MG Road Extension", "MG Road Cross"	MG Road suggestions	AC3 - Pattern-based suggestions
11	Select suggestion and verify field population	"MG Road" populates field correctly, dropdown closes	Select "MG Road"	AC3 - Alternative address selection
12	Test invalid/non-existent address	Type address not in database, verify appropriate handling	"NonExistent Street 999"	AC3 - Error handling
13	Verify invalid address handling	Either no suggestions appear or "No suggestions found" message	N/A	AC3 - Graceful degradation
14	Test network connectivity simulation	Simulate slow connection, verify loading indicator or timeout handling	N/A	AC3 - Network resilience

Verification Points

Primary_Verification: Auto-complete dropdown appears after 3 characters and provides relevant address suggestions
Secondary_Verifications: Suggestions update dynamically, selection populates field correctly
Negative_Verification: Invalid addresses handled gracefully, network issues don't break functionality

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Record dropdown behavior and suggestion accuracy]
Execution_Date: [Execution date]
Executed_By: [Tester name]
Execution_Time: [Actual duration]
Defects_Found: [Auto-complete issues, API problems, UI glitches]
Screenshots_Logs: [Dropdown screenshots, API response logs]

Execution Analytics

Execution_Frequency: Per-Release
Maintenance_Effort: Medium
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: CIS01US03_TC_001
Blocked_Tests: CIS01US03_TC_006 (Address preview)
Parallel_Tests: Address validation tests
Sequential_Tests: Address completion workflow

Additional Information

Notes: Critical for user experience and data accuracy
Edge_Cases: International addresses, special characters, very long street names
Risk_Areas: API performance, suggestion relevance, network dependency
Security_Considerations: Address data exposure, API security

Missing Scenarios Identified

Scenario_1: Auto-complete with GPS/location-based suggestions
Type: Enhancement
Rationale: Could improve accuracy for mobile users
Priority: P3

Test Case 10: Traditional document upload drag-and-drop interface

Test Case Metadata

Test Case ID: CIS01US03_TC_010
Title: Verify traditional document upload drag-and-drop interface with file validation and progress tracking
Created By: Hetal
Created Date: 2025-08-12
Version: 1.0

Classification

Module/Feature: New Service Connection Application Form
Test Type: Functional/Integration
Test Level: Integration
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer, Document-Upload, File-Validation, MOD-Consumer, P1-Critical, Phase-Regression, Type-Integration, Platform-Web, Report-Engineering, Report-Product, Report-QA, Report-Quality-Dashboard, Report-Security-Validation, Customer-All, Risk-High, Business-Critical, Revenue-Impact-Medium, Integration-File-Service, Document-Processing

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Onboarding
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 7 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: High

Coverage Tracking

Feature_Coverage: 100%
Integration_Points: File-Upload-Service, Document-Validation
Code_Module_Mapped: CX-Web, Document-Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Quality-Dashboard, Security-Validation, Module-Coverage
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC5 - Document upload through drag-and-drop interface, Business Rules - Document Requirements
Related_Bugs: N/A
Related_Test_Cases: CIS01US03_TC_003 (AI document upload)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: File upload service, Document validation service, Virus scanning
Performance_Baseline: <10 seconds upload for 5MB file
Data_Requirements: Test files: valid PDF (2MB), valid JPG (1MB), invalid file types, oversized files (>5MB)

Prerequisites

Setup_Requirements: Document Upload section accessible, test files prepared
User_Roles_Permissions: Customer Executive with document upload rights
Test_Data: Valid documents: passport.pdf (2MB), id_photo.jpg (1MB), Invalid: document.txt, oversized.pdf (6MB)
Prior_Test_Cases: CIS01US03_TC_001 (Form navigation), Address Details completed

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Document Upload section (Step 3)	Document upload interface displays with instructions and upload area	N/A	AC5 - Section access
2	Verify document upload interface elements	Shows: Document type dropdown, Document sub-type dropdown, drag-drop area, "Browse Files" button	N/A	AC5 - Interface completeness
3	Select "Verification Docs" from document type dropdown	Document type selected, sub-type dropdown becomes active	Document type: "Verification Docs"	Business Rules - Document type selection
4	Select "Passport Photo" from sub-type dropdown	Sub-type selected, upload area becomes fully active	Sub-type: "Passport Photo"	Business Rules - Sub-type requirement
5	Verify drag-drop area instructions	Area shows "Upload or drop a photo of your application form and our AI will automatically extract the information"	N/A	AC5 - Clear instructions
6	Drag valid PDF file to upload area	File dragging highlights upload area, visual feedback provided	passport.pdf (2MB)	AC5 - Drag-and-drop functionality
7	Drop file in upload area	Upload progress bar appears, file processing begins	N/A	AC5 - Upload initiation
8	Verify upload progress tracking	Progress bar shows upload percentage, file size, and status	N/A	AC5 - Progress indication
9	Wait for upload completion	Success message appears: "File uploaded successfully", file details displayed	N/A	AC5 - Upload completion
10	Verify uploaded file information	Shows: File name "passport.pdf", type "Verification Docs - Passport Photo", size "2MB", status "Selected"	Uploaded file details	AC5 - File information display
11	Test "Browse Files" alternative method	Click browse button, file dialog opens, select file	id_photo.jpg (1MB)	AC5 - Alternative upload method
12	Test invalid file type upload	Drag .txt file, verify rejection with error message	document.txt	AC5 - File validation
13	Verify invalid file error message	Error: "Invalid file type. Please upload JPG, PNG, or PDF files only"	N/A	AC5 - Clear error messaging
14	Test oversized file upload	Drag 6MB file, verify size validation error	oversized.pdf (6MB)	AC5 - Size validation
15	Verify oversized file error	Error: "File size exceeds 5MB limit. Please choose a smaller file"	N/A	AC5 - Size limit enforcement

Verification Points

Primary_Verification: Drag-and-drop interface works for valid file types with progress tracking
Secondary_Verifications: File validation prevents invalid types/sizes, browse alternative works
Negative_Verification: Clear error messages for validation failures

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Record upload behavior and validation accuracy]
Execution_Date: [Execution date]
Executed_By: [Tester name]
Execution_Time: [Actual duration]
Defects_Found: [Upload issues, validation problems, UI glitches]
Screenshots_Logs: [Upload progress screenshots, error message evidence]

Execution Analytics

Execution_Frequency: Per-Release
Maintenance_Effort: Medium
Automation_Candidate: Planned

Test Relationships

Blocking_Tests: CIS01US03_TC_006 (Address completion)
Blocked_Tests: CIS01US03_TC_014 (Review section)
Parallel_Tests: CIS01US03_TC_003 (AI upload)
Sequential_Tests: Document to plan selection flow

Additional Information

Notes: Critical for document verification and compliance
Edge_Cases: Multiple file uploads, network interruptions, browser compatibility
Risk_Areas: File security, upload performance, validation accuracy
Security_Considerations: File scanning, malware detection, data privacy

Missing Scenarios Identified

Scenario_1: Multiple document upload for single document type
Type: Enhancement
Rationale: Users might need to upload multiple pages
Priority: P3

Test Case 11: Required field validation prevents form submission with comprehensive validation messaging

Test Case Metadata

Test Case ID: CIS01US03_TC_011
Title: Verify required field validation prevents form submission with comprehensive validation messaging
Created By: Hetal
Created Date: 2025-08-12
Version: 1.0

Classification

Module/Feature: New Service Connection Application Form
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Negative, Consumer, Validation, Required-Fields, MOD-Consumer, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Engineering, Report-Product, Report-QA, Report-Quality-Dashboard, Report-Smoke-Test-Results, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Validation-Service, Form-Validation

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Onboarding
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 8 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 100%
Integration_Points: Form-Validation-Engine, Business-Rules-Service
Code_Module_Mapped: CX-Web, Validation-Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Smoke-Test-Results, Quality-Dashboard, Module-Coverage
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: Critical

Requirements Traceability

Related_Requirements: AC8 - Validate all required fields before allowing submission, Business Rules - General Form Rules
Related_Bugs: N/A
Related_Test_Cases: CIS01US03_TC_012 (Error highlighting)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Form validation service, Business rules engine
Performance_Baseline: <1 second validation response
Data_Requirements: Incomplete form data sets for validation testing

Prerequisites

Setup_Requirements: All form sections accessible, validation rules configured
User_Roles_Permissions: Customer Executive with form submission rights
Test_Data: Partial data sets: missing first name, missing email, incomplete address, no plan selection
Prior_Test_Cases: CIS01US03_TC_001 (Form access)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Consumer Details section	Consumer Details form displays with required fields marked with asterisks (*)	N/A	AC8 - Required field indicators
2	Leave First Name field empty and attempt to proceed	"Save and Continue" button remains disabled, field highlighted	First Name: [empty]	AC8 - First required field validation
3	Fill First Name, leave Last Name empty	Button still disabled, Last Name field highlighted as required	First Name: "John", Last Name: [empty]	AC8 - Sequential validation
4	Fill Last Name, leave Phone Number empty	Button still disabled, Phone validation error appears	Phone: [empty]	AC8 - Phone requirement validation
5	Fill Phone with invalid format, leave Email empty	Multiple validation errors: invalid phone format + missing email	Phone: "123", Email: [empty]	AC8 - Multiple validation errors
6	Fill Email, leave Category dropdown unselected	Category field highlighted, dropdown validation error	Category: [not selected]	AC8 - Dropdown validation
7	Complete all Consumer Details required fields	"Save and Continue" enables, section marked complete, progress to Address Details	Complete consumer data: CONS-109835	AC8 - Section completion validation
8	In Address Details, leave required fields empty	Address section prevents progression, required fields highlighted	Address fields: [empty]	AC8 - Address validation
9	Fill partial address (missing Premise selection)	Form prevents continuation, Premise field highlighted as required	Partial address without premise	AC8 - Address completeness
10	Complete Address Details, navigate to Document Upload	Address section completes, Document Upload accessible	Complete address: U04-DMA02-V-VAIALA-B1	AC8 - Section progression
11	Attempt to proceed without uploading documents	Document section prevents progression, "Upload required documents" message	No documents uploaded	AC8 - Document requirement validation
12	Upload document, navigate to Plan Selection without selecting plan	Plan Selection prevents continuation, "Select a Plan" required	Document uploaded, no plan selected	AC8 - Plan selection validation
13	Select plan, navigate to Review section	All sections marked complete, Review accessible with submit option	Plan selected: PLAN-HUP001	AC8 - Complete form validation
14	Verify submit button state in Review	"Submit Application" button enabled only when all requirements met	All sections complete	AC8 - Final submission validation
15	Test form submission with complete data	Application submits successfully to payment page	Complete application data	AC8 - Successful submission

Verification Points

Primary_Verification: Required field validation prevents submission until all mandatory fields completed
Secondary_Verifications: Clear indicators show which fields are required and missing
Negative_Verification: Partial form data cannot bypass validation rules

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Record validation behavior and submission blocking]
Execution_Date: [Execution date]
Executed_By: [Tester name]
Execution_Time: [Actual duration]
Defects_Found: [Validation bypasses, missing requirements, UI issues]
Screenshots_Logs: [Validation error screenshots, disabled button evidence]

Execution Analytics

Execution_Frequency: Daily
Maintenance_Effort: Low
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: CIS01US03_TC_001
Blocked_Tests: CIS01US03_TC_013 (Application submission)
Parallel_Tests: CIS01US03_TC_012 (Error highlighting)
Sequential_Tests: Complete form validation workflow

Additional Information

Notes: Critical for data quality and business process integrity
Edge_Cases: Browser back button, page refresh during validation, session timeout
Risk_Areas: Validation bypass vulnerabilities, performance with complex forms
Security_Considerations: Client-side validation security, server-side validation backup

Missing Scenarios Identified

Scenario_1: Validation behavior with JavaScript disabled
Type: Security
Rationale: Ensure server-side validation prevents bypasses
Priority: P1

Test Case 12: Error message highlighting and clear messaging for invalid or incomplete fields

Test Case Metadata

Test Case ID: CIS01US03_TC_012
Title: Verify error message highlighting and clear messaging for invalid or incomplete fields
Created By: Hetal
Created Date: 2025-08-12
Version: 1.0

Classification

Module/Feature: New Service Connection Application Form
Test Type: Functional/UX
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Negative, Consumer, Error-Handling, UX, MOD-Consumer, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Report-Product, Report-QA, Report-User-Acceptance, Report-Quality-Dashboard, Customer-All, Risk-Medium, Business-Critical, Revenue-Impact-Medium, Integration-Validation-Service, Error-Messaging

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Onboarding
Compliance_Required: Yes
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 6 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 100%
Integration_Points: Validation-Service, Error-Display-Engine
Code_Module_Mapped: CX-Web, UI-Components
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: User-Acceptance, Quality-Dashboard, Module-Coverage
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC9 - Highlight incomplete or invalid fields with clear error messages
Related_Bugs: N/A
Related_Test_Cases: CIS01US03_TC_002 (Email validation), CIS01US03_TC_011 (Required fields)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Validation engine, Error messaging service, UI framework
Performance_Baseline: <200ms error display response
Data_Requirements: Invalid data sets: malformed emails, invalid phones, wrong formats

Prerequisites

Setup_Requirements: All form sections accessible, validation rules active
User_Roles_Permissions: Customer Executive with form access
Test_Data: Invalid inputs: "invalid@email", "abc123phone", "wrong-format-data"
Prior_Test_Cases: CIS01US03_TC_001 (Form access)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Consumer Details section	Form displays with all fields in neutral state (no errors)	N/A	AC9 - Baseline state verification
2	Enter invalid email format in Email field	Email field immediately highlighted with red border	"invalid-email-format"	AC9 - Real-time field highlighting
3	Verify email error message appears	Clear error message displays below field: "Please enter a valid email address"	N/A	AC9 - Specific error messaging
4	Tab out of email field while invalid	Error highlighting persists, error message remains visible	N/A	AC9 - Error persistence
5	Enter invalid phone number format	Phone field highlighted in red, specific phone error message appears	"abc123"	AC9 - Phone validation highlighting
6	Verify phone error message clarity	Error message: "Please enter a valid phone number (e.g., +91-9876543210)"	N/A	AC9 - Helpful error format examples
7	Correct email to valid format	Email field highlighting changes to green/success state, error message disappears	"valid@email.com"	AC9 - Success state indication
8	Verify success indicator for valid field	Green checkmark or positive border color confirms valid entry	N/A	AC9 - Positive validation feedback
9	Leave required First Name field empty and tab out	Field highlighted as required, error message: "First Name is required"	First Name: [empty]	AC9 - Required field highlighting
10	Test multiple simultaneous errors	Multiple fields show error highlighting simultaneously without conflict	Invalid email + empty name + invalid phone	AC9 - Multiple error display
11	Verify error message uniqueness	Each field shows specific, relevant error message (not generic)	N/A	AC9 - Contextual error messaging
12	Test error message accessibility	Error messages are properly associated with fields for screen readers	N/A	AC9 - Accessibility compliance
13	Navigate to Address Details with errors remaining	Previous section maintains error states, new section starts clean	N/A	AC9 - Error state persistence across navigation
14	Return to Consumer Details section	Previous error states are preserved and still highlighted	N/A	AC9 - Error state memory
15	Correct all errors systematically	Each corrected field removes its error highlighting and message	Correct all invalid data	AC9 - Progressive error resolution

Verification Points

Primary_Verification: Invalid fields are visually highlighted with clear, specific error messages
Secondary_Verifications: Error messages are contextual and actionable, success states are clearly indicated
Negative_Verification: Valid entries remove error states, multiple errors display correctly

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Record error highlighting behavior and message clarity]
Execution_Date: [Execution date]
Executed_By: [Tester name]
Execution_Time: [Actual duration]
Defects_Found: [Highlighting issues, unclear messages, accessibility problems]
Screenshots_Logs: [Error state screenshots, message clarity examples]

Execution Analytics

Execution_Frequency: Per-Release
Maintenance_Effort: Low
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: CIS01US03_TC_001
Blocked_Tests: None
Parallel_Tests: CIS01US03_TC_002 (Email validation), CIS01US03_TC_011 (Required fields)
Sequential_Tests: Error handling workflow

Additional Information

Notes: Critical for user experience and form completion success rates
Edge_Cases: Color-blind accessibility, high contrast modes, mobile view
Risk_Areas: Error message localization, visual design consistency
Security_Considerations: Error messages should not expose sensitive system information

Missing Scenarios Identified

Scenario_1: Error message display in different browser zoom levels
Type: UI/UX
Rationale: Ensure error visibility at various zoom levels
Priority: P3

Test Case 13: Unique application ID generation with consumer account creation confirmation

Test Case Metadata

Test Case ID: CIS01US03_TC_013
Title: Verify unique application ID generation with consumer account creation confirmation
Created By: Hetal
Created Date: 2025-08-12
Version: 1.0

Classification

Module/Feature: New Service Connection Application Form
Test Type: Functional/Integration
Test Level: Integration
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer, ID-Generation, Database, MOD-Consumer, P1-Critical, Phase-Smoke, Type-Integration, Platform-Web, Report-Engineering, Report-Product, Report-QA, Report-Quality-Dashboard, Report-Smoke-Test-Results, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Database, ID-Management

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Onboarding
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 5 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 100%
Integration_Points: Database, ID-Generation-Service, Account-Creation-Service
Code_Module_Mapped: CX-Web, Account-Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Smoke-Test-Results, Quality-Dashboard, Module-Coverage
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: Critical

Requirements Traceability

Related_Requirements: AC11 - Generate unique application ID upon successful submission, Business Rules - Final Success Rules
Related_Bugs: N/A
Related_Test_Cases: CIS01US03_TC_011 (Form submission), CIS01US03_TC_008 (Payment processing)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Consumer database, ID generation service, Account creation workflow
Performance_Baseline: <3 seconds ID generation
Data_Requirements: Complete application data for multiple unique submissions

Prerequisites

Setup_Requirements: Complete application ready for submission, database access available
User_Roles_Permissions: Customer Executive with application submission rights
Test_Data: Complete applications: APP-001 (John Smith), APP-002 (Jane Doe), APP-003 (Bob Wilson)
Prior_Test_Cases: CIS01US03_TC_007 (Plan selection), CIS01US03_TC_011 (Form validation)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Complete entire application form with valid data	All sections marked complete, Review section shows complete application	Complete APP-001: John Smith, john@email.com, Plan: PLAN-HUP001	AC11 - Application completion
2	Navigate to Review section and verify completeness	All sections show "Complete" status, "Submit Application" button enabled	N/A	AC11 - Submission readiness
3	Click "Submit Application" button	Application processes, success page loads with confirmation	N/A	AC11 - Submission trigger
4	Verify application success message	Page displays: "Application Successfully Submitted"	N/A	AC11 - Success confirmation
5	Verify Consumer ID generation and display	Unique Consumer ID displayed prominently: "Consumer ID: 109835"	Generated ID: CONS-109835	AC11 - Unique ID generation
6	Verify account creation confirmation message	Message: "Your application has been submitted and a new consumer account has been created"	N/A	AC11 - Account creation confirmation
7	Record the generated Consumer ID	Document first Consumer ID for uniqueness testing	First ID: CONS-109835	AC11 - ID documentation
8	Submit second complete application with different data	Process second application through to completion	Complete APP-002: Jane Doe, jane@email.com, Plan: PLAN-S360	AC11 - Second submission
9	Verify second Consumer ID generation	New unique Consumer ID displayed: different from first ID	Generated ID: CONS-109836	AC11 - ID uniqueness verification
10	Compare both Consumer IDs for uniqueness	Confirm both IDs are different and follow expected format	Compare CONS-109835 vs CONS-109836	AC11 - Uniqueness validation
11	Submit third application to verify ID sequence/pattern	Process third application and verify ID generation pattern	Complete APP-003: Bob Wilson, bob@email.com	AC11 - Pattern verification
12	Verify third Consumer ID follows expected pattern	Third ID continues sequence or follows system pattern	Generated ID: CONS-109837	AC11 - ID pattern consistency
13	Verify all Consumer IDs are properly formatted	All IDs follow consistent format and are valid	All generated IDs: proper format	AC11 - Format validation
14	Check Consumer ID persistence across browser sessions	Navigate away and return, verify ID remains consistent in confirmation	N/A	AC11 - ID persistence

Verification Points

Primary_Verification: Unique Consumer ID generated upon each successful application submission
Secondary_Verifications: IDs follow consistent format, account creation confirmed
Negative_Verification: No duplicate IDs generated, each submission creates new unique identifier

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Record all generated IDs and uniqueness verification]
Execution_Date: [Execution date]
Executed_By: [Tester name]
Execution_Time: [Actual duration]
Defects_Found: [ID generation issues, duplication problems, format inconsistencies]
Screenshots_Logs: [Success page screenshots, ID generation evidence]

Execution Analytics

Execution_Frequency: Daily
Maintenance_Effort: Low
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: CIS01US03_TC_011 (Form submission)
Blocked_Tests: Consumer account verification tests
Parallel_Tests: Account creation workflow tests
Sequential_Tests: End-to-end submission workflow

Additional Information

Notes: Critical for consumer account management and system integrity
Edge_Cases: High concurrent submissions, system restart scenarios, database rollback situations
Risk_Areas: ID collision probability, database performance, sequence management
Security_Considerations: ID predictability, unauthorized access prevention

Missing Scenarios Identified

Scenario_1: Consumer ID generation during high concurrent load
Type: Performance
Rationale: Ensure uniqueness maintained under stress
Priority: P2

Test Case 14: Review section with edit functionality and missing field indicators across all form sections

Test Case Metadata

Test Case ID: CIS01US03_TC_014
Title: Verify Review section with edit functionality and missing field indicators across all form sections
Created By: Hetal
Created Date: 2025-08-12
Version: 1.0

Classification

Module/Feature: New Service Connection Application Form
Test Type: Functional/Integration
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer, Review-Functionality, Edit-Workflow, MOD-Consumer, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Report-Product, Report-QA, Report-User-Acceptance, Report-Quality-Dashboard, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-CxServices, Review-Edit

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: Medium
Business_Priority: Should-Have
Customer_Journey: Onboarding
Compliance_Required: Yes
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: High
Expected_Execution_Time: 9 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 100%
Integration_Points: Form-Navigation, Data-Display, Edit-Workflow
Code_Module_Mapped: CX-Web, Review-Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: User-Acceptance, Quality-Dashboard, Module-Coverage
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: AC12 - Display confirmation page with application details, Business Rules - Review Step 5
Related_Bugs: N/A
Related_Test_Cases: CIS01US03_TC_011 (Form validation), CIS01US03_TC_013 (Application submission)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Form data aggregation service, Edit navigation workflow
Performance_Baseline: <2 seconds review data loading
Data_Requirements: Complete and partial application data sets for review testing

Prerequisites

Setup_Requirements: All form sections partially or completely filled, Review section accessible
User_Roles_Permissions: Customer Executive with full form edit access
Test_Data: Mixed completion data: Consumer complete, Address partial, Document missing, Plan selected
Prior_Test_Cases: CIS01US03_TC_007 (Plan selection), CIS01US03_TC_010 (Document upload)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Review section (Step 5) with mixed completion data	Review page loads showing all sections with completion status indicators	Mixed data: some sections complete, others partial	AC12 - Review section access
2	Verify Consumer Details section display	Shows: "Consumer Details - Complete ✓" with Edit button, displays filled data	Consumer: John Smith, john@email.com, Commercial/Office	AC12 - Consumer details summary
3	Verify Consumer Details data accuracy	All entered consumer data displayed correctly: names, contact, category	Display: First Name: John, Last Name: Smith, etc.	AC12 - Data accuracy verification
4	Click "Edit" button for Consumer Details	Navigates back to Consumer Details section with data preserved	N/A	AC12 - Edit navigation functionality
5	Make change in Consumer Details and return to Review	Data updates reflected in Review section	Change: Phone from 5645415 to 5645416	AC12 - Edit data persistence
6	Verify Address Details section display	Shows: "Address Details - Complete ✓" with Edit button, displays service and billing addresses	Address: 123455 main street 123, Upolu, U04-DMA02-Alaoa 11233	AC12 - Address summary display
7	Verify Address Details completeness	Both Service Address and Billing Address details displayed with all fields	Complete address breakdown shown	AC12 - Address detail completeness
8	Verify Documents section with missing documents	Shows: "Documents - 1 Missing " with Edit button and "Upload Documents" link	Missing document indicator	AC12 - Missing document detection
9	Verify document upload summary	Lists uploaded documents: "calendar-modified.png - Verification Docs - Passport Photo ✓ Uploaded"	Uploaded document: calendar-modified.png	AC12 - Document status display
10	Click "Upload Documents" link	Navigates to Document Upload section for completion	N/A	AC12 - Missing document navigation
11	Verify Selected Plan section display	Shows: "Selected Plan - Complete ✓" with Edit button, displays plan details	Plan: Test Household Usage Plan, $78.00 total	AC12 - Plan summary display
12	Verify plan details in Review	Plan information shows: name, billing frequency, fees, utility services	Plan details: Monthly billing, Connection Fee: $43, Security Deposit: $23, Processing: $12	AC12 - Plan detail accuracy
13	Verify missing information summary	Application incomplete message displayed: "Please complete all required sections before submitting"	Missing sections highlighted	AC12 - Completion status messaging
14	Complete missing sections and return to Review	All sections show "Complete ✓" status, submit button becomes enabled	All sections completed	AC12 - Complete application review
15	Verify "Submit Application" button state	Button enabled when all sections complete, disabled when sections missing	Button state changes based on completion	AC12 - Submission readiness indicator

Verification Points

Primary_Verification: Review section accurately displays all form data with correct completion status
Secondary_Verifications: Edit functionality works bidirectionally, missing sections clearly indicated
Negative_Verification: Incomplete applications cannot be submitted, edit changes persist correctly

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Record review display accuracy and edit functionality]
Execution_Date: [Execution date]
Executed_By: [Tester name]
Execution_Time: [Actual duration]
Defects_Found: [Display issues, edit navigation problems, data accuracy issues]
Screenshots_Logs: [Review section screenshots, edit workflow evidence]

Execution Analytics

Execution_Frequency: Per-Release
Maintenance_Effort: Medium
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: CIS01US03_TC_007 (Plan selection), CIS01US03_TC_010 (Document upload)
Blocked_Tests: CIS01US03_TC_013 (Application submission)
Parallel_Tests: Form validation tests
Sequential_Tests: Complete application workflow

Additional Information

Notes: Critical for user confidence before final submission
Edge_Cases: Very long data entries, special characters in names, multiple document types
Risk_Areas: Data synchronization between sections, edit navigation reliability
Security_Considerations: Data privacy in review display, edit permission validation

Missing Scenarios Identified

Scenario_1: Review section with maximum data length entries
Type: Edge Case
Rationale: Ensure proper display formatting with long entries
Priority: P3

Test Case 15 : Verify form data integrity and persistence during validation errors and navigation corrections

Test Case Metadata

Test Case ID: CIS01US03_TC_015
Title: Verify form data integrity and persistence during validation errors and navigation corrections
Created By: Hetal
Created Date: 2025-08-12
Version: 1.0

Classification

Module/Feature: New Service Connection Application Form
Test Type: Functional/Integration
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Negative, Consumer, Data-Persistence, Error-Recovery, MOD-Consumer, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Report-Product, Report-QA, Report-Quality-Dashboard, Report-Regression-Coverage, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Data-Service, Data-Integrity

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: Medium
Business_Priority: Should-Have
Customer_Journey: Onboarding
Compliance_Required: Yes
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: High
Expected_Execution_Time: 8 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 100%
Integration_Points: Data-Storage, Session-Management, Validation-Service
Code_Module_Mapped: CX-Web, Data-Persistence-Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Regression-Coverage, Quality-Dashboard, Module-Coverage
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: AC13 - Maintain form data integrity during validation and error correction
Related_Bugs: N/A
Related_Test_Cases: CIS01US03_TC_012 (Error handling), CIS01US03_TC_011 (Validation)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Data persistence service, Session management, Browser storage
Performance_Baseline: <1 second data retrieval
Data_Requirements: Mixed valid/invalid data sets for persistence testing

Prerequisites

Setup_Requirements: Form sections accessible, data persistence enabled
User_Roles_Permissions: Customer Executive with full form access
Test_Data: Valid: "John Smith", "john@email.com"; Invalid: "invalid@email", "abc123phone"
Prior_Test_Cases: CIS01US03_TC_001 (Form access), CIS01US03_TC_012 (Error handling)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Fill Consumer Details with mix of valid and invalid data	Form accepts valid data, shows errors for invalid data	Valid: "John", "Smith"; Invalid: "invalid@email", "abc123"	AC13 - Mixed data entry
2	Verify valid data persists despite validation errors	Valid fields (First Name, Last Name) maintain their values while errors show for invalid fields	First Name: "John", Last Name: "Smith" remain filled	AC13 - Selective data persistence
3	Navigate to Address Details section with Consumer Details errors	Address Details loads, Consumer Details data (both valid and invalid) preserved	N/A	AC13 - Cross-section navigation
4	Fill Address Details partially and navigate back to Consumer Details	Consumer Details shows preserved data in same state (valid + invalid)	Address data: partial completion	AC13 - Bidirectional persistence
5	Correct invalid email in Consumer Details	Email validation clears, valid data still preserved from previous entries	Correct email: "john@email.com"	AC13 - Error correction without data loss
6	Navigate forward to Address Details	Address Details shows previously entered partial data intact	Previously entered address data maintained	AC13 - Forward navigation persistence
7	Complete Address Details and navigate to Document Upload	Address data persists, Document Upload accessible	Complete address data	AC13 - Progressive completion
8	Navigate back through multiple sections	All sections maintain their data state and validation status	N/A	AC13 - Multi-section persistence
9	Introduce validation error in Address Details	Address error appears, but Consumer Details data remains intact	Invalid address data	AC13 - Section isolation
10	Use browser back button	Form data persists even with browser navigation	N/A	AC13 - Browser navigation resilience
11	Refresh browser page (simulate interruption)	Form data recovered from session/auto-save if implemented	N/A	AC13 - Session recovery testing
12	Complete form sections while maintaining some errors	Completed sections retain data, error sections remain highlighted	Mixed completion states	AC13 - Partial completion persistence
13	Systematically correct all errors	Each error correction maintains all other valid data	Correct all invalid data progressively	AC13 - Progressive error resolution
14	Navigate to Review section	Review shows all corrected data accurately	All valid, corrected data	AC13 - Final data integrity verification

Verification Points

Primary_Verification: Form data maintains integrity during validation errors and section navigation
Secondary_Verifications: Valid data never lost during error correction process
Negative_Verification: Browser refresh and navigation don't cause data loss

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Record data persistence behavior during errors and navigation]
Execution_Date: [Execution date]
Executed_By: [Tester name]
Execution_Time: [Actual duration]
Defects_Found: [Data loss issues, persistence failures, validation conflicts]
Screenshots_Logs: [Data persistence evidence, error state screenshots]

Execution Analytics

Execution_Frequency: Per-Release
Maintenance_Effort: Medium
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: CIS01US03_TC_001, CIS01US03_TC_012
Blocked_Tests: None
Parallel_Tests: CIS01US03_TC_011 (Validation), CIS01US03_TC_014 (Review)
Sequential_Tests: Error recovery workflow

Additional Information

Notes: Critical for user experience and preventing data re-entry frustration
Edge_Cases: Very long session times, multiple browser tabs, network interruptions
Risk_Areas: Session management, browser storage limits, data synchronization
Security_Considerations: Sensitive data persistence security, session timeout handling

Missing Scenarios Identified

Scenario_1: Data persistence across browser crashes
Type: Error Recovery
Rationale: Ensure user data survives unexpected browser termination
Priority: P3

Test Case 16: Verify progress indicator accuracy and completion status tracking throughout entire application workflow

Test Case Metadata

Test Case ID: CIS01US03_TC_016
Title: Verify progress indicator accuracy and completion status tracking throughout entire application workflow
Created By: Hetal
Created Date: 2025-08-12
Version: 1.0

Classification

Module/Feature: New Service Connection Application Form
Test Type: Functional/UI
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer, Progress-Tracking, UI-UX, MOD-Consumer, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Report-Product, Report-QA, Report-User-Acceptance, Report-Quality-Dashboard, Customer-All, Risk-Low, Business-High, Revenue-Impact-Low, Integration-UI-Components, Progress-Indicator

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: Low
Business_Priority: Should-Have
Customer_Journey: Onboarding
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Low
Complexity_Level: Medium
Expected_Execution_Time: 7 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Low

Coverage Tracking

Feature_Coverage: 100%
Integration_Points: UI-Components, Progress-Engine
Code_Module_Mapped: CX-Web, UI-Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: User-Acceptance, Quality-Dashboard, Module-Coverage
Trend_Tracking: No
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: AC14 - Provide clear progress indicator showing form completion status
Related_Bugs: N/A
Related_Test_Cases: CIS01US03_TC_001 (Form layout), CIS01US03_TC_014 (Review section)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: UI component library, Progress tracking service
Performance_Baseline: <100ms progress indicator updates
Data_Requirements: Complete application data for full workflow testing

Prerequisites

Setup_Requirements: New application form accessible, clean state for progress testing
User_Roles_Permissions: Customer Executive with full form access
Test_Data: Complete application data set for step-by-step completion
Prior_Test_Cases: CIS01US03_TC_001 (Form initialization)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Access new application form (initial state)	Progress indicator shows Step 1 active (highlighted), Steps 2-5 inactive (gray)	N/A	AC14 - Initial progress state
2	Verify initial step indicators	Step 1: Blue circle with "1", active state; Steps 2-5: Gray circles with numbers, inactive	N/A	AC14 - Visual indicator accuracy
3	Complete Consumer Details section fully	Step 1 shows completion checkmark ✓, Step 2 becomes active (blue)	Complete consumer data: CONS-109835	AC14 - Step completion indication
4	Navigate to Address Details (Step 2)	Progress shows: Step 1 ✓ completed, Step 2 active, Steps 3-5 remain inactive	N/A	AC14 - Progressive activation
5	Partially complete Address Details and navigate away	Step 2 remains active (no checkmark), indicates in-progress state	Partial address data	AC14 - Partial completion indication
6	Return to Address Details and complete fully	Step 2 shows completion checkmark ✓, Step 3 (Document Upload) becomes active	Complete address: U04-DMA02-V-VAIALA-B1	AC14 - Completion state change
7	Navigate to Document Upload (Step 3)	Progress shows: Steps 1-2 ✓ completed, Step 3 active, Steps 4-5 inactive	N/A	AC14 - Sequential progression
8	Upload required document	Step 3 shows completion checkmark ✓, Step 4 (Plan Selection) becomes active	Document: calendar-modified.png	AC14 - Document completion indication
9	Navigate to Plan Selection (Step 4)	Progress shows: Steps 1-3 ✓ completed, Step 4 active, Step 5 inactive	N/A	AC14 - Plan selection accessibility
10	Select plan	Step 4 shows completion checkmark ✓, Step 5 (Review) becomes active	Plan selection: PLAN-HUP001	AC14 - Plan completion indication
11	Navigate to Review (Step 5)	Progress shows: Steps 1-4 ✓ completed, Step 5 active	N/A	AC14 - Review section activation
12	Verify progress indicator in Review state	All steps show completion status, Review step highlighted as current/final	N/A	AC14 - Final progress state
13	Navigate backwards to previous steps	Progress indicator maintains accuracy when moving backward through steps	N/A	AC14 - Backward navigation accuracy
14	Return to Review and verify progress state	Progress indicator returns to correct final state with all completions intact	N/A	AC14 - Progress state persistence
15	Complete application submission	Progress indicator shows successful completion or transitions to success state	N/A	AC14 - Submission completion indication

Verification Points

Primary_Verification: Progress indicator accurately reflects current step and completion status throughout workflow
Secondary_Verifications: Visual indicators are clear and intuitive, step transitions are smooth
Negative_Verification: Progress indicator doesn't show incorrect states during navigation

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Record progress indicator behavior and accuracy]
Execution_Date: [Execution date]
Executed_By: [Tester name]
Execution_Time: [Actual duration]
Defects_Found: [Progress tracking issues, visual indicator problems]
Screenshots_Logs: [Progress indicator screenshots at each step]

Execution Analytics

Execution_Frequency: Per-Release
Maintenance_Effort: Low
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: CIS01US03_TC_001
Blocked_Tests: None
Parallel_Tests: All section-specific tests
Sequential_Tests: Complete application workflow

Additional Information

Notes: Important for user guidance and experience
Edge_Cases: Very narrow browser windows, high zoom levels, accessibility requirements
Risk_Areas: Visual consistency across browsers, indicator accuracy during rapid navigation
Security_Considerations: No sensitive data in progress indicators

Missing Scenarios Identified

Scenario_1: Progress indicator behavior during form validation errors
Type: UI/UX
Rationale: Ensure progress accuracy when validation prevents progression
Priority: P3

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Test Case 16: Verify progress indicator accuracy and completion status tracking throughout entire application workflow

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