Core System Settings Test Cases - ONB02US02

Test Case 1: Three-Tab Navigation Interface Display

Test Case Metadata

Test Case ID: ONB02US02_TC_001
Title: Verify three-tab navigation interface display for Core System Settings with Utility Services, System Access, and Categories & Types tabs
Created By: Hetal
Created Date: August 13, 2025
Version: 1.0

Classification

Module/Feature: Core System Settings
Test Type: Functional/UI
Test Level: System
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer/Onboarding Services, UI, MOD-CoreSettings, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Engineering, Report-Product, Report-Quality-Dashboard, Report-Smoke-Test-Results, Report-User-Acceptance, Customer-All, Risk-Medium, Business-Critical, Revenue-Impact-Medium, Integration-Point, Navigation-Interface, Happy-Path

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Onboarding
Compliance_Required: No
SLA_Related: Yes

Quality Metrics

Risk_Level: Medium
Complexity_Level: Low
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: High

Coverage Tracking

Feature_Coverage: 100% of tab navigation interface
Integration_Points: UI Components, Navigation System
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Quality-Dashboard, Smoke-Test-Results, User-Acceptance
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: Acceptance Criteria #1 - "The system must display a three-tab navigation interface for Utility Services, System Access, and Categories & Types"
Related_Bugs: N/A
Related_Test_Cases: All subsequent Core Settings test cases depend on this navigation

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Platform staging environment, SMART360 authentication system, Samoa Water Authority tenant configuration
Performance_Baseline: 3 seconds page load time
Data_Requirements: Valid Samoa Water Authority tenant data, configured utility setup wizard

Prerequisites

Setup_Requirements: Access to platform-staging.bynry.com, Samoa Water Authority tenant configured
User_Roles_Permissions: System Administrator access for Samoa Water Authority
Test_Data: Valid login credentials (admin@samoawater.com / Test@123), Samoa Water Authority utility context
Prior_Test_Cases: Successful authentication and utility selection

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to https://platform-staging.bynry.com/	SMART360 login page displays with logo and login form	N/A	Verify staging environment accessibility
2	Enter System Administrator credentials in login form	Credentials accepted, dashboard loads showing "Samoa Water Authority" in header	admin@samoawater.com / Test@123	Valid admin credentials for Samoa Water Authority
3	Click hamburger menu icon in top-left corner	Side navigation menu expands showing utility management options	N/A	Navigation menu accessibility
4	Click "Utility Setup" option in side menu	Utility Setup wizard loads showing "Smart Setup Guide" with setup steps	N/A	Setup wizard entry point
5	Select "Samoa Water Authority" from utility dropdown if not already selected	Utility context switches to Samoa Water Authority, "Continue Setup" button becomes active	Samoa Water Authority	Utility context selection
6	Click "Continue Setup" button	Setup wizard displays 6 configuration steps with "Core System Settings" as step 3	N/A	Configuration wizard navigation
7	Navigate to "Core System Settings" step and click "Configure Section" button	Core System Settings page loads with main heading "Core System Settings" and subtitle "Configure your utility services, system access, and organizational structure"	N/A	Main configuration interface
8	Verify three-tab navigation interface display	Three tabs clearly visible: "Utility Services", "System Access", "Categories & Types" with proper styling and spacing	Tab labels: Utility Services, System Access, Categories & Types	AC #1 validation
9	Verify default active tab indication	"Utility Services" tab shows active state (highlighted/selected appearance) by default	N/A	Default tab state verification
10	Verify tab accessibility and hover effects	All tabs respond to hover with visual feedback, clickable cursor appears	N/A	User interface responsiveness

Verification Points

Primary_Verification: Three-tab navigation interface is displayed with correct labels: "Utility Services", "System Access", "Categories & Types"
Secondary_Verifications: Default active tab is "Utility Services", tabs show proper styling, hover effects work correctly
Negative_Verification: No broken UI elements, missing tabs, or layout issues are present

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Daily
Maintenance_Effort: Low
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: Authentication and utility selection tests
Blocked_Tests: All subsequent Core System Settings functionality tests
Parallel_Tests: None - foundational navigation test
Sequential_Tests: TC_002 through TC_018 require this navigation to be functional

Additional Information

Notes: This test validates the foundational navigation structure for Core System Settings configuration
Edge_Cases: Browser window resizing, tab keyboard navigation
Risk_Areas: Navigation state persistence, tab loading performance
Security_Considerations: Role-based tab visibility restrictions

Missing Scenarios Identified

Scenario_1: Tab navigation via keyboard (Tab key, Arrow keys)
Type: Accessibility
Rationale: Accessibility compliance for keyboard-only users
Priority: P3-Medium

Scenario_2: Tab state persistence across browser refresh
Type: Integration
Rationale: User experience continuity during configuration process
Priority: P2-High

---

Test Case 2: Multiple Utility Services Selection

Test Case Metadata

Test Case ID: ONB02US02_TC_002
Title: Verify selection of multiple utility services including Water and Electric with proper status indication for Samoa Water Authority
Created By: Hetal
Created Date: August 13, 2025
Version: 1.0

Classification

Module/Feature: Core System Settings - Utility Services
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer/Onboarding Services, Configuration, MOD-CoreSettings, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Report-Engineering, Report-Module-Coverage, Report-Regression-Coverage, Report-Customer-Segment-Analysis, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-End-to-End, Utility-Configuration, Happy-Path

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Onboarding
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 5 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 100% of utility service selection functionality
Integration_Points: Utility Service Management API, Configuration Storage
Code_Module_Mapped: CX-Web, Utility-Config-Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Module-Coverage, Regression-Coverage, Customer-Segment-Analysis
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: Acceptance Criteria #2 - "The system must allow selection of multiple utility services including Water and Electric"
Related_Bugs: N/A
Related_Test_Cases: ONB02US02_TC_001 (Navigation prerequisite)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Core System Settings page loaded, Samoa Water Authority context, Utility Services configuration API
Performance_Baseline: 2 seconds for service selection response
Data_Requirements: Available utility services: Water, Gas, Electricity, Waste Water, Thermal/Heat, Micro-grid, Broadband

Prerequisites

Setup_Requirements: Core System Settings page loaded with Utility Services tab active
User_Roles_Permissions: System Administrator access for Samoa Water Authority
Test_Data: Samoa Water Authority tenant with available utility service options
Prior_Test_Cases: ONB02US02_TC_001 (Navigation interface validation)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1-10	[Execute prerequisite steps from TC_001]	Core System Settings page displayed with Utility Services tab active	From TC_001	Navigation prerequisites completed
11	Verify Utility Services tab content loads	Page displays "Utility Services" heading with subtitle "Configure the utility services available to customers" and service table with columns: Sr No, Service, Status, Metering, Unit of Measurement	N/A	Initial page state validation
12	Locate Water utility service in services table	Water service visible in row 1 with water drop icon, toggle switch in Status column shows OFF (grey)	Row 1: Water service	Service availability check
13	Click Water service toggle switch in Status column	Toggle switch turns blue (ON), Status column displays blue toggle with "Enabled" text	Water service toggle	Service activation
14	Verify Water service visual feedback	Service row shows active state, toggle is blue, status indicates enabled	Water: Status = Enabled	Visual confirmation
15	Locate Electric utility service in services table	Electric service visible in row 3 with electricity icon, toggle switch shows OFF (grey)	Row 3: Electric/Electricity service	Second service identification
16	Click Electric service toggle switch in Status column	Toggle switch turns blue (ON), Status column displays blue toggle with "Enabled" text	Electric service toggle	Multiple service activation
17	Verify both services show as selected simultaneously	Both Water (row 1) and Electric (row 3) display blue toggles with "Enabled" status	Water: Enabled, Electric: Enabled	Multiple selection validation
18	Verify complete utility services list availability	Service table shows all available services: Water, Gas, Electricity, Waste Water, Thermal/Heat, Micro-grid, Broadband with appropriate icons	Complete service list	Service catalog validation
19	Test additional service selection	Enable Waste Water service (row 4) to verify multiple concurrent selections	Waste Water service toggle	Extended multiple selection
20	Verify three services active simultaneously	Water, Electric, and Waste Water all show blue toggles with "Enabled" status	Water: Enabled, Electric: Enabled, Waste Water: Enabled	Concurrent selection confirmation

Verification Points

Primary_Verification: Multiple utility services including Water and Electric can be selected simultaneously with proper status indication
Secondary_Verifications: Visual toggle feedback, status text updates, service icon display, complete service list availability
Negative_Verification: Enabling one service does not disable others, no selection conflicts occur

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Weekly
Maintenance_Effort: Low
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: ONB02US02_TC_001 (Navigation interface)
Blocked_Tests: ONB02US02_TC_003 (Metering configuration requires enabled services)
Parallel_Tests: None - service selection is sequential
Sequential_Tests: TC_003, TC_004, TC_005 depend on utility services being enabled

Additional Information

Notes: Test validates core utility service activation for Samoa Water Authority configuration
Edge_Cases: Maximum number of concurrent services, service deactivation scenarios
Risk_Areas: Configuration persistence, service dependency validation
Security_Considerations: Role-based service visibility, tenant isolation

Missing Scenarios Identified

Scenario_1: Service deactivation after activation
Type: Functional
Rationale: Users need ability to modify service selections during configuration
Priority: P2-High

Scenario_2: Service selection limit validation
Type: Edge Case
Rationale: System may have business rules limiting concurrent service types
Priority: P3-Medium

---

Test Case 3: Metered vs Non-Metered Service Configuration

Test Case Metadata

Test Case ID: ONB02US02_TC_003
Title: Verify toggle controls for designating Samoa Water Authority services as metered or non-metered with proper status indication
Created By: Hetal
Created Date: August 13, 2025
Version: 1.0

Classification

Module/Feature: Core System Settings - Utility Services Metering
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer/Meter Services, Configuration, MOD-CoreSettings, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Report-Product, Report-Module-Coverage, Report-Revenue-Impact-Tracking, Report-Customer-Segment-Analysis, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Point, Metering-Configuration, Happy-Path

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Onboarding
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 4 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 100% of metering configuration functionality
Integration_Points: Metering Service API, Billing System Integration
Code_Module_Mapped: CX-Web, Meter-Config-Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Module-Coverage, Revenue-Impact-Tracking, Customer-Segment-Analysis
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: Acceptance Criteria #3 - "The system must provide toggle controls for designating services as metered or non-metered"
Related_Bugs: N/A
Related_Test_Cases: ONB02US02_TC_002 (Utility selection prerequisite)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Utility Services enabled, Samoa Water Authority metering configuration, Meter Management API
Performance_Baseline: 1 second for metering toggle response
Data_Requirements: Water and Waste Water services enabled from previous test

Prerequisites

Setup_Requirements: Utility Services tab active with at least Water service enabled from TC_002
User_Roles_Permissions: System Administrator access for Samoa Water Authority
Test_Data: Water service enabled (SWA-WATER-001), Waste Water service for testing (SWA-WASTE-001)
Prior_Test_Cases: ONB02US02_TC_002 (Utility services selection)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1-17	[Execute steps from TC_002 to enable Water service]	Water service enabled in Samoa Water Authority configuration	From TC_002: Water service active	Prerequisite state achieved
18	Locate Metering column for Water service in table	Metering column visible for Water service row with toggle switch in OFF position (grey)	Row 1: Water service	Metering control identification
19	Click metering toggle switch for Water service	Toggle activates (turns blue), Metering column displays "✓ Metered" status with green checkmark	Water service metering toggle	Metering activation
20	Verify Water service metering status indication	Water service row shows: Status = Enabled (blue), Metering = "✓ Metered" (green)	SWA-WATER-001: Enabled + Metered	Service state confirmation
21	Enable Waste Water service from services table	Waste Water service toggle turns blue, Status shows "Enabled"	Waste Water service activation	Additional service for testing
22	Verify Waste Water metering toggle availability	Metering column for Waste Water shows toggle switch in OFF position (grey)	Row 4: Waste Water service	Independent metering control
23	Leave Waste Water metering toggle disabled	Metering column displays "✗ Unmetered" status with red X or grey text	Waste Water metering OFF	Non-metered service state
24	Verify different metering states for different services	Water shows "✓ Metered", Waste Water shows "✗ Unmetered" simultaneously	Water: Metered, Waste Water: Unmetered	Independent service configuration
25	Toggle Water metering OFF to test reversibility	Water metering toggle turns grey, status changes to "✗ Unmetered"	Water metering toggle OFF	Metering deactivation test
26	Toggle Water metering back ON	Water metering toggle turns blue, status returns to "✓ Metered"	Water metering toggle ON	Reversible toggle confirmation
27	Verify metering toggle independence	Changes to Water metering do not affect Waste Water metering status	Water: Toggleable, Waste Water: Unchanged	Service independence validation

Verification Points

Primary_Verification: Toggle controls function properly for designating Samoa Water Authority services as metered or non-metered
Secondary_Verifications: Status text updates correctly, independent control per service, visual indicators match toggle states
Negative_Verification: Metering changes for one service do not impact other services, no invalid state combinations

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Weekly
Maintenance_Effort: Medium
Automation_Candidate: Planned

Test Relationships

Blocking_Tests: ONB02US02_TC_002 (Service selection)
Blocked_Tests: ONB02US02_TC_004 (Measurement units require metered services)
Parallel_Tests: None - metering affects billing configuration
Sequential_Tests: TC_004 depends on metered service configuration

Additional Information

Notes: Metering configuration affects billing calculations and measurement unit availability for Samoa Water Authority
Edge_Cases: Toggling metering while service is in use, bulk metering changes
Risk_Areas: Billing system integration, meter data collection dependencies
Security_Considerations: Metering changes require audit trail, role-based restrictions

Missing Scenarios Identified

Scenario_1: Metering configuration validation against existing meter installations
Type: Integration
Rationale: Changing metering status may conflict with physical meter deployments
Priority: P1-Critical

Scenario_2: Bulk metering toggle for multiple services
Type: Functional
Rationale: Efficiency for utilities managing multiple service types
Priority: P3-Medium

---

Test Case 4: Measurement Unit Selection by Utility Type

Test Case Metadata

Test Case ID: ONB02US02_TC_004
Title: Verify appropriate measurement unit options specific to each utility type for Samoa Water Authority with proper unit persistence
Created By: Hetal
Created Date: August 13, 2025
Version: 1.0

Classification

Module/Feature: Core System Settings - Measurement Units
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer/Meter Services, Configuration, MOD-CoreSettings, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Report-Product, Report-Module-Coverage, Report-Quality-Dashboard, Report-Customer-Segment-Analysis, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Point, Unit-Configuration, Happy-Path

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Should-Have
Customer_Journey: Onboarding
Compliance_Required: Yes
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 6 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 100% of measurement unit configuration
Integration_Points: Metering Units API, Billing Calculation Engine
Code_Module_Mapped: CX-Web, Units-Config-Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Module-Coverage, Quality-Dashboard, Customer-Segment-Analysis
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: Acceptance Criteria #4 - "The system must offer appropriate measurement unit options specific to each utility type"
Related_Bugs: N/A
Related_Test_Cases: ONB02US02_TC_003 (Metering configuration prerequisite)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Metered utility services configured, Samoa Water Authority unit standards, Measurement Units API
Performance_Baseline: 2 seconds for unit dropdown loading
Data_Requirements: Water service metered, Electric service enabled for unit comparison

Prerequisites

Setup_Requirements: Multiple utility services enabled with metering configuration active
User_Roles_Permissions: System Administrator access for Samoa Water Authority
Test_Data: Water service metered (SWA-WATER-001), Electric service for comparison (SWA-ELECTRIC-001)
Prior_Test_Cases: ONB02US02_TC_003 (Metering configuration)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1-26	[Execute prerequisites to have Water service metered]	Water service configured as metered in Samoa Water Authority setup	From TC_003: Water = Metered	Prerequisite metering state
27	Locate Unit of Measurement column for Water service	Unit of Measurement dropdown visible for Water service row, showing default "Select Unit" or empty state	Row 1: Water service	Unit configuration access
28	Click Unit of Measurement dropdown for Water service	Dropdown menu opens displaying water-specific measurement units	Water service dropdown	Unit options presentation
29	Verify Water measurement unit options	Available options include: "Cubic Meters", "Gallons", "Liters", "Cubic Feet" with proper unit abbreviations	Water units: m³, gal, L, ft³	Water-specific unit validation
30	Select "Cubic Meters" from Water service dropdown	Selection saves automatically, dropdown displays "Cubic Meters" as selected value	SWA-WATER-001: Cubic Meters	Unit selection and persistence
31	Enable Electric service and configure as metered	Electric service shows Status = Enabled, Metering = "✓ Metered"	Electric service activation	Additional utility for comparison
32	Click Unit of Measurement dropdown for Electric service	Dropdown opens showing electric-specific measurement units, different from water units	Electric service dropdown	Service-specific unit filtering
33	Verify Electric measurement unit options	Available options include: "kWh", "MWh", "Watts", "kW" with proper electrical unit abbreviations	Electric units: kWh, MWh, W, kW	Electric-specific unit validation
34	Select "kWh" from Electric service dropdown	Selection saves, dropdown shows "kWh" as selected value	SWA-ELECTRIC-001: kWh	Electric unit selection
35	Verify unit persistence across services	Water shows "Cubic Meters", Electric shows "kWh" simultaneously with no conflicts	Water: Cubic Meters, Electric: kWh	Independent unit configuration
36	Test unit modification for Water service	Change Water unit selection from "Cubic Meters" to "Gallons"	Water: Gallons	Unit change functionality
37	Verify unit change persistence	Water service displays "Gallons", Electric service still shows "kWh" unchanged	Water: Gallons, Electric: kWh (unchanged)	Configuration independence
38	Navigate away from tab and return	Switch to System Access tab, then return to Utility Services tab	Tab navigation test	Unit persistence validation
39	Verify unit selections maintained after navigation	Water shows "Gallons", Electric shows "kWh" as previously configured	Water: Gallons, Electric: kWh	Cross-navigation persistence

Verification Points

Primary_Verification: Measurement units are specific and appropriate to each utility type for Samoa Water Authority configuration
Secondary_Verifications: Unit persistence across sessions, independent selection per service, proper unit filtering by service type
Negative_Verification: Electric units not available for water services and vice versa, no unit conflicts between services

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Weekly
Maintenance_Effort: Medium
Automation_Candidate: No

Test Relationships

Blocking_Tests: ONB02US02_TC_003 (Metering configuration)
Blocked_Tests: Billing configuration tests (not in current scope)
Parallel_Tests: None - unit selection affects billing calculations
Sequential_Tests: Configuration save and validation tests

Additional Information

Notes: Unit selection impacts billing calculations and meter data collection for Samoa Water Authority
Edge_Cases: Unit conversion scenarios, regional unit preferences
Risk_Areas: Billing calculation accuracy, meter compatibility with selected units
Security_Considerations: Unit changes require validation against existing meter data

Missing Scenarios Identified

Scenario_1: Unit conversion validation for existing meter readings
Type: Integration
Rationale: Changing units affects historical data interpretation
Priority: P1-Critical

Scenario_2: Custom unit creation for specialized utility services
Type: Functional
Rationale: Some utilities may require non-standard measurement units
Priority: P4-Low

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Test Case 5: Visual Selection Indicators for Utility Services

Test Case Metadata

Test Case ID: ONB02US02_TC_005
Title: Verify visual indication of selected utility services with blue toggle switches and proper status display for Samoa Water Authority
Created By: Hetal
Created Date: August 13, 2025
Version: 1.0

Classification

Module/Feature: Core System Settings - Visual Indicators
Test Type: UI/Visual
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer/Onboarding Services, UI, MOD-CoreSettings, P2-High, Phase-Regression, Type-UI, Platform-Web, Report-Product, Report-QA, Report-User-Acceptance, Report-Quality-Dashboard, Report-Cross-Browser-Results, Customer-All, Risk-Low, Business-Medium, Revenue-Impact-Low, Integration-Point, Visual-Feedback, Happy-Path

Business Context

Customer_Segment: All
Revenue_Impact: Low
Business_Priority: Should-Have
Customer_Journey: Onboarding
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Low
Complexity_Level: Low
Expected_Execution_Time: 4 minutes
Reproducibility_Score: High
Data_Sensitivity: None
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 100% of visual feedback indicators
Integration_Points: UI Components, User Experience Layer
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: User-Acceptance, Quality-Dashboard, Cross-Browser-Results
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: Acceptance Criteria #5 - "The system must visually indicate selected utility services with a blue border and checkmark"
Related_Bugs: N/A
Related_Test_Cases: ONB02US02_TC_001 (Navigation), ONB02US02_TC_002 (Service selection)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Utility Services tab functionality, CSS styling framework
Performance_Baseline: Immediate visual feedback (< 100ms)
Data_Requirements: Multiple utility services available for visual testing

Prerequisites

Setup_Requirements: Utility Services tab loaded with service options available
User_Roles_Permissions: System Administrator access for Samoa Water Authority
Test_Data: Available services: Water, Gas, Electricity, Waste Water for visual testing
Prior_Test_Cases: ONB02US02_TC_001 (Navigation interface)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1-10	[Navigate to Utility Services tab via TC_001 steps]	Utility Services configuration interface displayed for Samoa Water Authority	From TC_001 navigation	Interface loaded successfully
11	Observe initial visual state of Water service toggle	Water service row shows toggle switch in OFF position (grey/inactive), Status column shows "Disabled" or inactive state	Row 1: Water service	Default inactive visual state
12	Observe initial state of other utility service toggles	All utility service toggles (Gas, Electricity, Waste Water, etc.) show grey/inactive visual state	All service rows	Consistent default styling
13	Click Water service toggle switch	Toggle switch immediately turns blue/active color, visual feedback is instant	SWA-WATER-001 activation	Active state visual transition
14	Verify Water service active visual indicators	Water service shows: Blue toggle switch, Status column displays "Enabled" text, row may have subtle highlighting	Water: Blue toggle + Enabled status	Complete active visual state
15	Click Electric service toggle switch	Electric service toggle turns blue, Status shows "Enabled", independent of Water service state	SWA-ELECTRIC-001 activation	Multiple selection visual feedback
16	Verify multiple active services visual state	Both Water and Electric services display blue toggles and "Enabled" status simultaneously	Water: Blue+Enabled, Electric: Blue+Enabled	Multiple active state display
17	Verify visual contrast with inactive services	Gas, Waste Water, and other services remain grey/inactive, creating clear visual distinction	Inactive services: Grey toggles	Active/inactive contrast validation
18	Test hover effects on inactive toggles	Hover over Gas service toggle shows interactive cursor and subtle hover effect	Gas service hover	User interaction feedback
19	Test hover effects on active toggles	Hover over active Water toggle shows cursor change indicating clickable/toggleable state	Active Water toggle hover	Active element interaction
20	Click Water service toggle to deactivate	Water toggle returns to grey/inactive state, Status changes to "Disabled"	Water deactivation	Deactivation visual feedback
21	Verify deactivation visual state	Water service shows grey toggle and inactive status while Electric remains blue/active	Water: Grey+Disabled, Electric: Blue+Enabled	Independent visual state control
22	Test rapid toggle switching	Quickly toggle Water service on/off multiple times	Rapid Water toggle switching	Visual response performance
23	Verify visual state consistency	Visual indicators consistently reflect toggle states without lag or inconsistency	All toggles responsive	Visual reliability validation

Verification Points

Primary_Verification: Selected utility services display blue toggle switches and proper "Enabled" status indication
Secondary_Verifications: Visual consistency across multiple selections, clear active/inactive state distinction, hover effect functionality
Negative_Verification: Inactive services do not show active visual indicators, no visual inconsistencies or delays

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Per-Release
Maintenance_Effort: Low
Automation_Candidate: No

Test Relationships

Blocking_Tests: ONB02US02_TC_001 (Navigation interface)
Blocked_Tests: None - visual validation is independent
Parallel_Tests: Can run with other UI validation tests
Sequential_Tests: Best executed after functional tests complete

Additional Information

Notes: Visual feedback is critical for user experience during Samoa Water Authority configuration
Edge_Cases: Browser zoom levels, high contrast mode, color accessibility
Risk_Areas: CSS loading issues, browser compatibility, accessibility compliance
Security_Considerations: Visual indicators should not expose sensitive configuration data

Missing Scenarios Identified

Scenario_1: Visual state persistence across browser refresh
Type: UI/UX
Rationale: User experience continuity during configuration sessions
Priority: P3-Medium

Scenario_2: Accessibility compliance for color-blind users
Type: Accessibility
Rationale: Ensure visual indicators work for users with color vision deficiency
Priority: P2-High

---

Test Case 6: System Module Configuration Interface

Test Case Metadata

Test Case ID: ONB02US02_TC_006
Title: Verify configuration of multiple system modules including Communication Hub, Consumer Services, Billing, and other specified modules for Samoa Water Authority
Created By: Hetal
Created Date: August 13, 2025
Version: 1.0

Classification

Module/Feature: Core System Settings - System Access
Test Type: Functional/Integration
Test Level: Integration
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer/Onboarding Services, Configuration, MOD-CoreSettings, P1-Critical, Phase-Regression, Type-Integration, Platform-Web, Report-Engineering, Report-Product, Report-Module-Coverage, Report-Integration-Testing, Report-Customer-Segment-Analysis, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-End-to-End, Module-Configuration, Happy-Path

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Onboarding
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: High
Expected_Execution_Time: 8 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 100% of system module configuration
Integration_Points: Module Management API, Access Control System, License Management
Code_Module_Mapped: CX-Web, Module-Config-Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Module-Coverage, Integration-Testing, Customer-Segment-Analysis
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: Acceptance Criteria #6 - "The system must allow configuration of multiple system modules including Call Centers, Consumer Services, Meter Data, Billing, Service Orders, and Reports & Analytics"
Related_Bugs: N/A
Related_Test_Cases: ONB02US02_TC_001 (Navigation prerequisite)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: System Access configuration API, Samoa Water Authority module licensing, Module Management Service
Performance_Baseline: 3 seconds for module grid loading
Data_Requirements: Available system modules for Samoa Water Authority tenant

Prerequisites

Setup_Requirements: Core System Settings page loaded with System Access tab available
User_Roles_Permissions: System Administrator access with module configuration permissions for Samoa Water Authority
Test_Data: Samoa Water Authority tenant with available system modules for configuration
Prior_Test_Cases: ONB02US02_TC_001 (Navigation interface validation)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1-10	[Execute navigation prerequisites from TC_001]	Core System Settings page loaded with tab navigation functional	From TC_001	Foundation navigation completed
11	Click "System Access" tab in navigation	System Access configuration page loads with heading "Configure System Access" and subtitle "Select which system modules your organization will use"	N/A	Tab navigation to System Access
12	Verify System Access page layout	Page displays module grid layout with expandable help section "Need help with system modules?"	N/A	Page structure validation
13	Verify available system modules display	Module grid shows all available modules: Communication Hub, Consumer Services, Consumer Web App, Consumer Mobile App, Billing, Meter Data, Reports & Analytics, Organization Setup, Plans & Tariff, Utility Setup	Complete module list	Module availability verification
14	Verify Communication Hub module details	Communication Hub card displays: Title "Communication Hub", Description "Customer notifications and correspondence", selection indicator (circle icon)	SWA-MOD-COMM-001	Individual module validation
15	Click Communication Hub module card	Module card highlights with blue border, selection circle shows checkmark, visual feedback indicates selection	Communication Hub selection	Module selection interaction
16	Verify Consumer Services module availability	Consumer Services card visible with title and description "Customer account and service management"	SWA-MOD-CONSUMER-001	Core module identification
17	Click Consumer Services module card	Module shows selected state with blue border and checkmark, independent of Communication Hub selection	Consumer Services selection	Multiple module selection
18	Select Meter Data module	Meter Data card shows selected state, description "Meter reading and consumption data" visible	SWA-MOD-METER-001	Utility-specific module
19	Select Billing module	Billing card highlights with selection indicators, description "Invoice generation and payment processing"	SWA-MOD-BILLING-001	Financial module selection
20	Select Reports & Analytics module	Reports & Analytics shows selected state, description "Business intelligence and data analysis"	SWA-MOD-REPORTS-001	Analytics module
21	Verify multiple module selections simultaneously	All selected modules (Communication Hub, Consumer Services, Meter Data, Billing, Reports & Analytics) display blue borders with checkmarks	5 modules selected	Multiple selection validation
22	Test module deselection	Click Communication Hub again to deselect, verify it returns to unselected state	Communication Hub deselection	Selection toggle functionality
23	Verify remaining selections maintained	Consumer Services, Meter Data, Billing, Reports & Analytics remain selected while Communication Hub is deselected	4 modules remain selected	Independent selection control
24	Test additional module selection	Select Organization Setup module to verify continued selection capability	SWA-MOD-ORG-001 selection	Extended selection testing

Verification Points

Primary_Verification: Multiple system modules can be configured and selected for Samoa Water Authority including all specified modules
Secondary_Verifications: Module grid layout, individual module descriptions, selection visual feedback, multiple concurrent selections
Negative_Verification: Module deselection doesn't affect other selections, no selection conflicts or errors

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Weekly
Maintenance_Effort: Medium
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: ONB02US02_TC_001 (Navigation interface)
Blocked_Tests: ONB02US02_TC_007 (Visual indicators), TC_016 (Dependencies)
Parallel_Tests: None - module selection affects system dependencies
Sequential_Tests: TC_007, TC_016, TC_017 depend on module selection

Additional Information

Notes: Module selection determines available functionality for Samoa Water Authority users
Edge_Cases: Module licensing limits, incompatible module combinations
Risk_Areas: Module dependency validation, licensing compliance, access control integration
Security_Considerations: Module access should respect tenant isolation and user role permissions

Missing Scenarios Identified

Scenario_1: Module selection validation against licensing limits
Type: Business Rule
Rationale: Samoa Water Authority may have licensing restrictions on concurrent modules
Priority: P1-Critical

Scenario_2: Module configuration export/import for backup purposes
Type: Functional
Rationale: Configuration backup and disaster recovery requirements
Priority: P3-Medium

---

Test Case 7: System Module Visual Selection Indicators

Test Case Metadata

Test Case ID: ONB02US02_TC_007
Title: Verify visual indication of selected system modules with blue border and checkmark icons for Samoa Water Authority module configuration
Created By: Hetal
Created Date: August 13, 2025
Version: 1.0

Classification

Module/Feature: Core System Settings - System Access Visual Feedback
Test Type: UI/Visual
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer/Onboarding Services, UI, MOD-CoreSettings, P2-High, Phase-Regression, Type-UI, Platform-Web, Report-Product, Report-QA, Report-User-Acceptance, Report-Cross-Browser-Results, Report-Quality-Dashboard, Customer-All, Risk-Low, Business-Medium, Revenue-Impact-Low, Integration-Point, Visual-Feedback, Happy-Path

Business Context

Customer_Segment: All
Revenue_Impact: Low
Business_Priority: Should-Have
Customer_Journey: Onboarding
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Low
Complexity_Level: Low
Expected_Execution_Time: 5 minutes
Reproducibility_Score: High
Data_Sensitivity: None
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 100% of system module visual indicators
Integration_Points: UI Components, Module Selection Interface
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: User-Acceptance, Cross-Browser-Results, Quality-Dashboard
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: Acceptance Criteria #7 - "The system must visually indicate selected system modules with a blue border and checkmark"
Related_Bugs: N/A
Related_Test_Cases: ONB02US02_TC_006 (Module configuration prerequisite)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: System Access tab functionality, module grid CSS styling
Performance_Baseline: Immediate visual feedback (< 100ms)
Data_Requirements: System modules available for Samoa Water Authority

Prerequisites

Setup_Requirements: System Access tab loaded with module grid displayed
User_Roles_Permissions: System Administrator access for Samoa Water Authority
Test_Data: Available modules for visual testing: Billing, Consumer Services, Meter Data, etc.
Prior_Test_Cases: ONB02US02_TC_006 (Module configuration functionality)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1-11	[Navigate to System Access tab via TC_006 steps]	System Access page displayed with module grid for Samoa Water Authority	From TC_006 navigation	Interface foundation ready
12	Observe initial visual state of all module cards	All module cards show default/unselected state: no blue border, no checkmark icons, neutral styling	All modules unselected	Default visual state verification
13	Observe Billing module card details	Billing module card shows: title "Billing", description "Invoice generation and payment processing", circular selection indicator (empty)	SWA-MOD-BILLING-001	Individual module visual state
14	Click Billing module card to select	Module card immediately shows: blue border around entire card, checkmark icon appears in selection circle	Billing module selection	Active selection visual feedback
15	Verify Billing module selected visual state	Complete visual treatment: blue border (2-3px), checkmark icon (✓), card may have subtle background highlight	Billing: Blue border + checkmark	Full active state validation
16	Click Consumer Services module card	Consumer Services shows same visual treatment: blue border, checkmark icon	SWA-MOD-CONSUMER-001 selection	Multiple selection visual consistency
17	Verify multiple selected modules visual state	Both Billing and Consumer Services display blue borders with checkmarks simultaneously	Billing + Consumer Services active	Multiple active state display
18	Verify visual contrast with unselected modules	Meter Data, Reports & Analytics, and other modules remain in default state without blue borders or checkmarks	Unselected modules neutral	Active/inactive visual distinction
19	Test hover effects on unselected modules	Hover over Meter Data module shows subtle hover effect (border highlight, cursor change)	Meter Data hover	Interaction feedback for unselected
20	Test hover effects on selected modules	Hover over selected Billing module shows it's still interactive (cursor change, possible subtle highlight)	Selected Billing hover	Interaction feedback for selected
21	Click Billing module to deselect	Billing module returns to default state: blue border disappears, checkmark icon removed	Billing deselection	Deactivation visual feedback
22	Verify deselection visual transition	Billing shows neutral state while Consumer Services maintains blue border and checkmark	Billing: Neutral, Consumer Services: Active	Independent visual state control
23	Test rapid selection/deselection	Quickly click Consumer Services multiple times to toggle selection state	Rapid Consumer Services toggle	Visual response performance
24	Verify visual state consistency across rapid interactions	Visual indicators consistently reflect selection state without lag or display artifacts	Consistent visual feedback	Visual reliability under load

Verification Points

Primary_Verification: Selected system modules display blue border and checkmark icon as specified in acceptance criteria
Secondary_Verifications: Visual consistency across multiple selections, clear selected/unselected distinction, hover interaction feedback
Negative_Verification: Unselected modules do not show selection indicators, no visual artifacts or inconsistencies

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Per-Release
Maintenance_Effort: Low
Automation_Candidate: No

Test Relationships

Blocking_Tests: ONB02US02_TC_006 (Module configuration)
Blocked_Tests: None - visual validation is independent
Parallel_Tests: Can run with other UI validation tests
Sequential_Tests: Best executed after functional module tests

Additional Information

Notes: Visual feedback ensures proper user experience during Samoa Water Authority system module configuration
Edge_Cases: Browser zoom levels, screen resolution variations, accessibility requirements
Risk_Areas: CSS framework dependencies, cross-browser visual consistency
Security_Considerations: Visual state should not expose internal module configuration details

Missing Scenarios Identified

Scenario_1: Visual state persistence across page refresh
Type: UI/UX
Rationale: Configuration session continuity for administrators
Priority: P3-Medium

Scenario_2: High contrast mode compatibility for accessibility
Type: Accessibility
Rationale: Ensure visual indicators work in high contrast accessibility mode
Priority: P2-High

---

Test Case 8: Consumer Categories Management with Defaults

Test Case Metadata

Test Case ID: ONB02US02_TC_008
Title: Verify consumer categories management with default Residential and Commercial options including subcategories for Samoa Water Authority
Created By: Hetal
Created Date: August 13, 2025
Version: 1.0

Classification

Module/Feature: Core System Settings - Consumer Categories
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer/Onboarding Services, Configuration, MOD-CoreSettings, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Report-Engineering, Report-Module-Coverage, Report-Customer-Segment-Analysis, Report-Revenue-Impact-Tracking, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Point, Category-Management, Happy-Path

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Onboarding
Compliance_Required: Yes
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 6 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 100% of consumer categories management
Integration_Points: Category Management API, Customer Segmentation System
Code_Module_Mapped: CX-Web, Category-Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Module-Coverage, Customer-Segment-Analysis, Revenue-Impact-Tracking
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: Acceptance Criteria #8 - "The system must support management of consumer categories with default options for Residential and Commercial"
Related_Bugs: N/A
Related_Test_Cases: ONB02US02_TC_001 (Navigation prerequisite)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Consumer Categories configuration API, Samoa Water Authority category defaults, Category Management Service
Performance_Baseline: 2 seconds for category list loading
Data_Requirements: Default categories: Residential, Commercial, Industrial, Non-Domestic with subcategories

Prerequisites

Setup_Requirements: Core System Settings page loaded with Consumer Categories tab accessible
User_Roles_Permissions: System Administrator access with category management permissions for Samoa Water Authority
Test_Data: Samoa Water Authority tenant with default consumer categories configured
Prior_Test_Cases: ONB02US02_TC_001 (Navigation interface validation)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1-10	[Execute navigation prerequisites from TC_001]	Core System Settings page loaded with tab navigation functional	From TC_001	Foundation setup completed
11	Click "Consumer Categories" tab in navigation	Consumer Categories management page loads with heading "Consumer Categories" and category management interface	N/A	Tab navigation to categories
12	Verify Consumer Categories page layout	Page displays category list with "Add Category" button and expandable category cards	N/A	Page structure validation
13	Verify default Residential category presence	Residential category card visible with description "Individual home consumers", subcategory count indicator	SWA-CAT-RES-001: Residential	Default category verification
14	Verify Residential category details and metadata	Residential shows: Name "Residential", Description "Individual home consumers", Creator info, Creation date, "2 sub-categories" indicator	Residential category details	Category information display
15	Verify Residential subcategories	Click expand arrow to show subcategories: "Single Family", "Multi-Family" listed under Residential	Single Family, Multi-Family	Hierarchical structure validation
16	Verify default Commercial category presence	Commercial category card visible with description "Business and office consumers", subcategory indicator	SWA-CAT-COM-001: Commercial	Second default category
17	Verify Commercial category details	Commercial shows: Name "Commercial", Description "Business and office consumers", metadata, subcategory count	Commercial category details	Commercial category validation
18	Verify Commercial subcategories	Expand Commercial to show business-related subcategories	Commercial subcategories	Business category structure
19	Verify additional default categories	Check for Industrial category with description "for industrial purposes", Non-Domestic category	SWA-CAT-IND-001, SWA-CAT-NONDOM-001	Extended default categories
20	Verify Industrial category subcategories	Industrial category shows "1 sub-categories" and expands to show industrial classifications	Industrial subcategories	Specialized category structure
21	Verify category metadata consistency	All categories display: Creator name, Creation date (format consistent), Subcategory count accurate	Consistent metadata format	Administrative information validation
22	Test category expansion/collapse functionality	Click dropdown arrows to expand and collapse category details for each default category	Expand/collapse interaction	UI interaction testing
23	Verify category hierarchy display	Subcategories properly indented and visually grouped under parent categories	Proper visual hierarchy	Hierarchical display validation
24	Verify Edit and Delete options availability	Each category shows "Edit" and "Delete" options (may be in dropdown menu or as buttons)	Edit/Delete controls	Category management controls

Verification Points

Primary_Verification: Consumer categories management supports default Residential and Commercial options with proper subcategory structure
Secondary_Verifications: Category metadata display, subcategory hierarchy, expansion functionality, management controls availability
Negative_Verification: No missing default categories, no corrupted category data or display issues

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Weekly
Maintenance_Effort: Medium
Automation_Candidate: Planned

Test Relationships

Blocking_Tests: ONB02US02_TC_001 (Navigation interface)
Blocked_Tests: ONB02US02_TC_009 (Add category), TC_010 (Edit/Delete category)
Parallel_Tests: None - category management is sequential
Sequential_Tests: TC_009 and TC_010 depend on category management interface

Additional Information

Notes: Default categories provide foundation for Samoa Water Authority customer segmentation and billing
Edge_Cases: Category limit validation, subcategory depth restrictions
Risk_Areas: Category deletion impact on existing customers, billing system integration
Security_Considerations: Category changes should maintain customer data integrity and audit trail

Missing Scenarios Identified

Scenario_1: Category usage validation before deletion
Type: Business Rule
Rationale: Cannot delete categories assigned to existing customers
Priority: P1-Critical

Scenario_2: Category import/export for system migration
Type: Integration
Rationale: Backup and migration requirements for category configurations
Priority: P3-Medium

---

Test Case 9: Add New Consumer Category Functionality

Test Case Metadata

Test Case ID: ONB02US02_TC_009
Title: Verify ability to add new consumer categories using "Add Category" button with proper validation for Samoa Water Authority
Created By: Hetal
Created Date: August 13, 2025
Version: 1.0

Classification

Module/Feature: Core System Settings - Consumer Categories CRUD
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer/Onboarding Services, CRUD, MOD-CoreSettings, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Report-Engineering, Report-Module-Coverage, Report-Quality-Dashboard, Report-Customer-Segment-Analysis, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Point, Category-Creation, Happy-Path

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Should-Have
Customer_Journey: Onboarding
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 5 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 100% of new category creation functionality
Integration_Points: Category Management API, Data Validation Service
Code_Module_Mapped: CX-Web, Category-Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Module-Coverage, Quality-Dashboard, Customer-Segment-Analysis
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: Acceptance Criteria #9 - "The system must allow adding new consumer categories with the 'Add Category' button"
Related_Bugs: N/A
Related_Test_Cases: ONB02US02_TC_008 (Categories management prerequisite)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Consumer Categories tab loaded, Category Creation API, Form validation service
Performance_Baseline: 3 seconds for category creation process
Data_Requirements: Test category data: "Government" name, "Government and municipal consumers" description

Prerequisites

Setup_Requirements: Consumer Categories tab loaded with existing categories displayed
User_Roles_Permissions: System Administrator access with category creation permissions for Samoa Water Authority
Test_Data: New category: Name "Government", Description "Government and municipal consumers" (SWA-CAT-GOV-001)
Prior_Test_Cases: ONB02US02_TC_008 (Categories management interface)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1-24	[Execute Consumer Categories management prerequisites from TC_008]	Consumer Categories page displayed with default categories for Samoa Water Authority	From TC_008	Categories interface loaded
25	Locate "Add Category" button in Consumer Categories interface	"+ Add Category" button visible in top-right area of categories section	N/A	Category creation entry point
26	Click "+ Add Category" button	"Add New Consumer Category" modal dialog opens with form fields	N/A	Modal form presentation
27	Verify add category form structure	Modal shows: Title "Add New Consumer Category", Name field (marked required with *), Description field, Cancel and Add buttons	Form structure validation	Form layout verification
28	Verify form field placeholders and labels	Name field shows "e.g. Residential" placeholder, Description field shows "e.g. Individual home consumers" placeholder	Field guidance	User guidance validation
29	Enter new category name in Name field	Name field accepts input, displays "Government" text clearly	Government	Name field functionality
30	Enter category description in Description field	Description field accepts input, displays "Government and municipal consumers" text	Government and municipal consumers	Description field functionality
31	Verify form data before submission	Both fields populated correctly: Name = "Government", Description = "Government and municipal consumers"	Government / Government and municipal consumers	Data entry validation
32	Click "Add" button to submit form	Form submits successfully, modal closes, loading indicator may appear briefly	N/A	Form submission process
33	Verify new category appears in categories list	"Government" category appears in the categories list with entered description	SWA-CAT-GOV-001: Government	Category creation confirmation
34	Verify new category metadata	Government category shows: Creator = current user, Creation date = today's date, "0 sub-categories" initially	Creator: Admin, Date: 8/13/2025	Automatic metadata generation
35	Verify new category management options	Government category displays Edit and Delete options like other categories	Edit/Delete buttons	Management controls availability
36	Test form validation with empty name	Clear name field and attempt to submit form	Error message for required field	Name field validation
37	Verify validation error message	Error appears indicating "Name is required" or similar validation message	Required field error	Form validation feedback
38	Test form validation with duplicate name	Enter existing category name (e.g., "Residential") and attempt submission	Duplicate name error message	Uniqueness validation
39	Verify category list ordering	New Government category appears in appropriate order (alphabetical or by creation date)	Proper list ordering	Category organization

Verification Points

Primary_Verification: New consumer categories can be successfully added using "Add Category" button with proper form validation
Secondary_Verifications: Form field functionality, metadata generation, validation error handling, category list integration
Negative_Verification: Cannot create categories with empty/duplicate names, validation prevents invalid submissions

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Weekly
Maintenance_Effort: Medium
Automation_Candidate: Planned

Test Relationships

Blocking_Tests: ONB02US02_TC_008 (Categories management)
Blocked_Tests: ONB02US02_TC_010 (Edit/Delete operations require created category)
Parallel_Tests: None - category creation affects system state
Sequential_Tests: TC_010 can use Government category created in this test

Additional Information

Notes: Category creation expands customer segmentation options for Samoa Water Authority billing and reporting
Edge_Cases: Maximum category name length, special characters in names, HTML injection attempts
Risk_Areas: Database integrity, category name uniqueness, audit trail creation
Security_Considerations: Input validation, XSS prevention, role-based creation permissions

Missing Scenarios Identified

Scenario_1: Category creation with subcategories in single operation
Type: Functional Enhancement
Rationale: Efficiency for complex category structures
Priority: P4-Low

Scenario_2: Bulk category import from CSV or template
Type: Integration
Rationale: Large-scale category setup for complex utility structures
Priority: P3-Medium

---

Test Case 10: Consumer Category Edit and Delete Functionality

Test Case Metadata

Test Case ID: ONB02US02_TC_010
Title: Verify edit and delete functionality for consumer categories with proper data persistence and confirmation for Samoa Water Authority
Created By: Hetal
Created Date: August 13, 2025
Version: 1.0

Classification

Module/Feature: Core System Settings - Consumer Categories CRUD
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer/Onboarding Services, CRUD, MOD-CoreSettings, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Report-Engineering, Report-Module-Coverage, Report-Quality-Dashboard, Report-Customer-Segment-Analysis, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Point, Category-Modification, Happy-Path

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Should-Have
Customer_Journey: Onboarding
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 7 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 100% of category edit and delete functionality
Integration_Points: Category Management API, Data Validation Service, Audit Trail System
Code_Module_Mapped: CX-Web, Category-Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Module-Coverage, Quality-Dashboard, Customer-Segment-Analysis
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: Acceptance Criteria #10 - "The system must provide edit and delete functionality for consumer categories"
Related_Bugs: N/A
Related_Test_Cases: ONB02US02_TC_009 (Category creation prerequisite)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Consumer Categories with existing Government category, Category Edit/Delete APIs, Confirmation dialog system
Performance_Baseline: 2 seconds for edit/delete operations
Data_Requirements: Government category from TC_009, updated description text

Prerequisites

Setup_Requirements: Consumer Categories interface with Government category created from previous test
User_Roles_Permissions: System Administrator access with category edit/delete permissions for Samoa Water Authority
Test_Data: Government category (SWA-CAT-GOV-001), updated description "Government and public sector consumers"
Prior_Test_Cases: ONB02US02_TC_009 (Category creation to have testable category)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1-39	[Execute category creation from TC_009 to have Government category]	Government category exists in Samoa Water Authority categories list	From TC_009: Government category	Prerequisite test data available
40	Locate Government category in categories list	Government category visible with description "Government and municipal consumers", Edit and Delete options available	SWA-CAT-GOV-001	Target category identification
41	Click "Edit" button for Government category	"Edit Consumer Category" modal opens with pre-filled form data	N/A	Edit modal presentation
42	Verify edit form pre-population	Modal shows: Title "Edit Consumer Category", Name field = "Government", Description field = "Government and municipal consumers"	Government / Government and municipal consumers	Data pre-loading validation
43	Verify edit form structure	Form includes: Name field (editable), Description field (editable), Cancel and Update buttons	Form layout verification	Edit form functionality
44	Modify category description in Description field	Description field allows editing, update to "Government and public sector consumers"	Government and public sector consumers	Data modification capability
45	Verify modified data in form	Description field displays updated text: "Government and public sector consumers"	Updated description	Change confirmation
46	Click "Update" button to save changes	Form submits successfully, modal closes, update processing occurs	N/A	Edit submission process
47	Verify updated category data in list	Government category now displays updated description "Government and public sector consumers"	Government and public sector consumers	Data persistence validation
48	Verify category metadata after edit	Government category shows: Original creator, Original creation date, Updated description	Metadata preservation	Edit metadata handling
49	Test category deletion preparation	Click "Delete" button/option for Government category	N/A	Delete action initiation
50	Verify delete confirmation dialog	Confirmation modal appears with message "Are you sure you want to delete the Government category?" or similar	Delete confirmation	Safety mechanism validation
51	Verify delete confirmation options	Confirmation dialog shows: Warning message, "Cancel" and "Confirm" or "Delete" buttons	Confirmation dialog structure	User choice presentation
52	Click "Cancel" in confirmation dialog	Dialog closes, Government category remains in list unchanged	N/A	Delete cancellation testing
53	Initiate delete process again	Click "Delete" for Government category, confirmation dialog appears again	N/A	Delete retry capability
54	Click "Confirm" or "Delete" in confirmation dialog	Confirmation processed, Government category removed from categories list	N/A	Delete execution
55	Verify category removal from list	Government category no longer appears in Consumer Categories list	Category deleted	Delete confirmation
56	Test edit validation with empty name	Edit existing category (e.g., Residential), clear name field, attempt save	Empty name validation error	Edit form validation
57	Verify edit validation error handling	Error message appears preventing save with empty name	Required field error	Form validation on edit

Verification Points

Primary_Verification: Edit and delete functionality works properly for consumer categories with data persistence and user confirmation
Secondary_Verifications: Form pre-population, validation on edit, confirmation dialogs, metadata handling
Negative_Verification: Cannot save invalid edits, deletion requires explicit confirmation, cancellation works properly

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Weekly
Maintenance_Effort: Medium
Automation_Candidate: Planned

Test Relationships

Blocking_Tests: ONB02US02_TC_009 (Category creation)
Blocked_Tests: None - CRUD operations are terminal for this feature
Parallel_Tests: None - edit/delete operations affect system state
Sequential_Tests: Can be combined with document type management tests

Additional Information

Notes: Edit/Delete operations maintain data integrity for Samoa Water Authority customer categorization
Edge_Cases: Deleting categories with assigned customers, editing categories in use
Risk_Areas: Data orphaning, referential integrity, audit trail maintenance
Security_Considerations: Edit/delete permissions, audit logging, data validation

Missing Scenarios Identified

Scenario_1: Category deletion impact validation (check for assigned customers)
Type: Business Rule
Rationale: Cannot delete categories currently assigned to customers
Priority: P1-Critical

Scenario_2: Category edit history/audit trail verification
Type: Compliance
Rationale: Track changes for compliance and troubleshooting purposes
Priority: P2-High

---

Test Case 11: Document Types Management with Defaults

Test Case Metadata

Test Case ID: ONB02US02_TC_011
Title: Verify document types management with default types including Aadhar Card, Verification Docs, Financial Proof and other required types for Samoa Water Authority
Created By: Hetal
Created Date: August 13, 2025
Version: 1.0

Classification

Module/Feature: Core System Settings - Document Types
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer/Onboarding Services, Configuration, MOD-CoreSettings, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Report-Engineering, Report-Module-Coverage, Report-Customer-Segment-Analysis, Report-Revenue-Impact-Tracking, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Point, Document-Management, Happy-Path

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Onboarding
Compliance_Required: Yes
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 7 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 100% of document types management
Integration_Points: Document Management API, Compliance System, File Storage Service
Code_Module_Mapped: CX-Web, Document-Type-Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Module-Coverage, Customer-Segment-Analysis, Revenue-Impact-Tracking
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: Acceptance Criteria #11 - "The system must support management of document types with default options for Invoice and others"
Related_Bugs: N/A
Related_Test_Cases: ONB02US02_TC_001 (Navigation prerequisite)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Document Types configuration API, Samoa Water Authority document defaults, Document Management Service
Performance_Baseline: 3 seconds for document types list loading
Data_Requirements: Default document types with subtypes for Samoa Water Authority

Prerequisites

Setup_Requirements: Core System Settings page loaded with Document Types tab accessible
User_Roles_Permissions: System Administrator access with document type management permissions for Samoa Water Authority
Test_Data: Samoa Water Authority tenant with default document types configured
Prior_Test_Cases: ONB02US02_TC_001 (Navigation interface validation)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1-10	[Execute navigation prerequisites from TC_001]	Core System Settings page loaded with tab navigation functional	From TC_001	Foundation setup completed
11	Click "Document Types" tab in navigation	Document Types management page loads with heading "Document Types" and document type management interface	N/A	Tab navigation to document types
12	Verify Document Types page layout	Page displays document type list with "Add Document Type" button and expandable document type cards	N/A	Page structure validation
13	Verify default Aadhar Card document type	Aadhar Card type visible with description "for address proof", subtype count indicator	SWA-DOC-AADHAR-001: Aadhar Card	Primary document type verification
14	Verify Aadhar Card details and metadata	Aadhar Card shows: Name "aadhar card", Description "for address proof", Creator "Bynry Support", Creation date "7/31/2025", "1 sub-types"	Aadhar Card metadata	Document type information display
15	Verify Aadhar Card subtypes	Click expand to show subtypes under Aadhar Card document type	Aadhar Card subtypes	Document hierarchy validation
16	Verify Verification Docs document type	Verification Docs type visible with description "for consumer verification", subtype indicator	SWA-DOC-VERIFY-001: Verification Docs	Verification document category
17	Verify Verification Docs details	Verification Docs shows: Name, Description "for consumer verification", Creator "Bynry Support", Creation date "7/29/2025", "1 sub-types"	Verification Docs metadata	Consumer verification documents
18	Verify Financial Proof document type	Financial Proof type visible with description "for address proof", "3 sub-types" indicator	SWA-DOC-FINANCIAL-001: Financial Proof	Financial documentation category
19	Verify Financial Proof subtypes	Expand Financial Proof to show 3 subtypes for financial documentation	Financial Proof subtypes	Financial document hierarchy
20	Verify Land Ownership document type	Land Ownership type visible with description "for address proof", "3 sub-types" indicator	SWA-DOC-LAND-001: Land Ownership	Property documentation
21	Verify Identity Proof document type	Identity Proof type shows description "for address proof", "2 sub-types" indicator	SWA-DOC-IDENTITY-001: Identity Proof	Identity documentation category
22	Verify Address Proof document type	Address Proof type displays description "for address proof", "5 sub-types" indicator	SWA-DOC-ADDRESS-001: Address Proof	Address verification documents
23	Verify document type metadata consistency	All document types display: Creator name, Creation date (consistent format), Subtype count accurate	Consistent metadata format	Administrative information validation
24	Test document type expansion/collapse functionality	Click dropdown arrows to expand and collapse document type details for each default type	Expand/collapse interaction	UI interaction testing
25	Verify document type hierarchy display	Subtypes properly indented and visually grouped under parent document types	Proper visual hierarchy	Hierarchical display validation
26	Verify Edit and Delete options availability	Each document type shows "Edit" and "Delete" options for management	Edit/Delete controls	Document type management controls
27	Verify complete document types catalog	All expected default types present: Aadhar Card, Verification Docs, Financial Proof, Land Ownership, Identity Proof, Address Proof	Complete document catalog	Full document type coverage

Verification Points

Primary_Verification: Document types management supports default types including Aadhar Card, Verification Docs, Financial Proof and others with proper subtype structure
Secondary_Verifications: Document type metadata display, subtype hierarchy, expansion functionality, management controls availability
Negative_Verification: No missing default document types, no corrupted document type data or display issues

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Weekly
Maintenance_Effort: Medium
Automation_Candidate: Planned

Test Relationships

Blocking_Tests: ONB02US02_TC_001 (Navigation interface)
Blocked_Tests: ONB02US02_TC_012 (Add document type), TC_013 (Edit/Delete document type)
Parallel_Tests: None - document type management is sequential
Sequential_Tests: TC_012 and TC_013 depend on document type management interface

Additional Information

Notes: Default document types provide foundation for Samoa Water Authority customer documentation and compliance requirements
Edge_Cases: Document type limit validation, subtype depth restrictions
Risk_Areas: Document type deletion impact on customer records, compliance system integration
Security_Considerations: Document type changes should maintain customer data integrity and audit trail

Missing Scenarios Identified

Scenario_1: Document type usage validation before deletion
Type: Business Rule
Rationale: Cannot delete document types referenced in customer records
Priority: P1-Critical

Scenario_2: Document type templates and validation rules configuration
Type: Integration
Rationale: Document types may require specific validation rules and templates
Priority: P3-Medium

---

Test Case 12: Add New Document Type Functionality

Test Case Metadata

Test Case ID: ONB02US02_TC_012
Title: Verify ability to add new document types using "Add Document Type" button with proper validation for Samoa Water Authority
Created By: Hetal
Created Date: August 13, 2025
Version: 1.0

Classification

Module/Feature: Core System Settings - Document Types CRUD
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer/Onboarding Services, CRUD, MOD-CoreSettings, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Report-Engineering, Report-Module-Coverage, Report-Quality-Dashboard, Report-Customer-Segment-Analysis, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Point, Document-Creation, Happy-Path

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Should-Have
Customer_Journey: Onboarding
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 5 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 100% of new document type creation functionality
Integration_Points: Document Type Management API, Data Validation Service
Code_Module_Mapped: CX-Web, Document-Type-Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Module-Coverage, Quality-Dashboard, Customer-Segment-Analysis
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: Acceptance Criteria #12 - "The system must allow adding new document types with the 'Add Type' button"
Related_Bugs: N/A
Related_Test_Cases: ONB02US02_TC_011 (Document types management prerequisite)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Document Types tab loaded, Document Type Creation API, Form validation service
Performance_Baseline: 3 seconds for document type creation process
Data_Requirements: Test document type data: "Insurance Certificate" name, "Insurance coverage documents" description

Prerequisites

Setup_Requirements: Document Types tab loaded with existing document types displayed
User_Roles_Permissions: System Administrator access with document type creation permissions for Samoa Water Authority
Test_Data: New document type: Name "Insurance Certificate", Description "Insurance coverage documents" (SWA-DOC-INSURANCE-001)
Prior_Test_Cases: ONB02US02_TC_011 (Document types management interface)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1-27	[Execute Document Types management prerequisites from TC_011]	Document Types page displayed with default document types for Samoa Water Authority	From TC_011	Document types interface loaded
28	Locate "Add Document Type" button in Document Types interface	"+ Add Document Type" button visible in top-right area of document types section	N/A	Document type creation entry point
29	Click "+ Add Document Type" button	"Add New Document Type" modal dialog opens with form fields	N/A	Modal form presentation
30	Verify add document type form structure	Modal shows: Title "Add New Document Type", Name field (marked required with *), Description field, Cancel and Add buttons	Form structure validation	Form layout verification
31	Verify form field placeholders and labels	Name field shows "e.g. Invoice" placeholder, Description field shows "e.g. Customer billing documents" placeholder	Field guidance	User guidance validation
32	Enter new document type name in Name field	Name field accepts input, displays "Insurance Certificate" text clearly	Insurance Certificate	Name field functionality
33	Enter document type description in Description field	Description field accepts input, displays "Insurance coverage documents" text	Insurance coverage documents	Description field functionality
34	Verify form data before submission	Both fields populated correctly: Name = "Insurance Certificate", Description = "Insurance coverage documents"	Insurance Certificate / Insurance coverage documents	Data entry validation
35	Click "Add" button to submit form	Form submits successfully, modal closes, loading indicator may appear briefly	N/A	Form submission process
36	Verify new document type appears in document types list	"Insurance Certificate" document type appears in the list with entered description	SWA-DOC-INSURANCE-001: Insurance Certificate	Document type creation confirmation
37	Verify new document type metadata	Insurance Certificate shows: Creator = current user, Creation date = today's date, "0 sub-types" initially	Creator: Admin, Date: 8/13/2025	Automatic metadata generation
38	Verify new document type management options	Insurance Certificate displays Edit and Delete options like other document types	Edit/Delete buttons	Management controls availability
39	Test form validation with empty name	Clear name field and attempt to submit form	Error message for required field	Name field validation
40	Verify validation error message	Error appears indicating "Name is required" or similar validation message	Required field error	Form validation feedback
41	Test form validation with duplicate name	Enter existing document type name (e.g., "Aadhar Card") and attempt submission	Duplicate name error message	Uniqueness validation
42	Verify document type list ordering	New Insurance Certificate appears in appropriate order (alphabetical or by creation date)	Proper list ordering	Document type organization

Verification Points

Primary_Verification: New document types can be successfully added using "Add Document Type" button with proper form validation
Secondary_Verifications: Form field functionality, metadata generation, validation error handling, document type list integration
Negative_Verification: Cannot create document types with empty/duplicate names, validation prevents invalid submissions

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Weekly
Maintenance_Effort: Medium
Automation_Candidate: Planned

Test Relationships

Blocking_Tests: ONB02US02_TC_011 (Document types management)
Blocked_Tests: ONB02US02_TC_013 (Edit/Delete operations require created document type)
Parallel_Tests: None - document type creation affects system state
Sequential_Tests: TC_013 can use Insurance Certificate created in this test

Additional Information

Notes: Document type creation expands documentation options for Samoa Water Authority customer compliance and record-keeping
Edge_Cases: Maximum document type name length, special characters in names, HTML injection attempts
Risk_Areas: Database integrity, document type name uniqueness, audit trail creation
Security_Considerations: Input validation, XSS prevention, role-based creation permissions

Missing Scenarios Identified

Scenario_1: Document type creation with subtypes in single operation
Type: Functional Enhancement
Rationale: Efficiency for complex document type structures
Priority: P4-Low

Scenario_2: Bulk document type import from CSV or template
Type: Integration
Rationale: Large-scale document type setup for complex compliance requirements
Priority: P3-Medium

---

Test Case 13: Document Type Edit and Delete Functionality

Test Case Metadata

Test Case ID: ONB02US02_TC_013
Title: Verify edit and delete functionality for document types with proper data persistence and confirmation for Samoa Water Authority
Created By: Hetal
Created Date: August 13, 2025
Version: 1.0

Classification

Module/Feature: Core System Settings - Document Types CRUD
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer/Onboarding Services, CRUD,### Business Context Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Should-Have
Customer_Journey: Onboarding
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 5 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 100% of new category creation functionality
Integration_Points: Category Management API, Data Validation Service
Code_Module_Mapped: CX-Web, Category-Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Module-Coverage, Quality-Dashboard, Customer-Segment-Analysis
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: Acceptance Criteria #9 - "The system must allow adding new consumer categories with the 'Add Category' button"
Related_Bugs: N/A
Related_Test_Cases: ONB02US02_TC_008 (Categories management prerequisite)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Consumer Categories tab loaded, Category Creation API, Form validation service
Performance_Baseline: 3 seconds for category creation process
Data_Requirements: Test category data: "Government" name, "Government and municipal consumers" description

Prerequisites

Setup_Requirements: Consumer Categories tab loaded with existing categories displayed
User_Roles_Permissions: System Administrator access with category creation permissions for Samoa Water Authority
Test_Data: New category: Name "Government", Description "Government and municipal consumers" (SWA-CAT-GOV-001)
Prior_Test_Cases: ONB02US02_TC_008 (Categories management interface)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1-24	[Execute Consumer Categories management prerequisites from TC_008]	Consumer Categories page displayed with default categories for Samoa Water Authority	From TC_008	Categories interface loaded
25	Locate "Add Category" button in Consumer Categories interface	"+ Add Category" button visible in top-right area of categories section	N/A	Category creation entry point
26	Click "+ Add Category" button	"Add New Consumer Category" modal dialog opens with form fields	N/A	Modal form presentation
27	Verify add category form structure	Modal shows: Title "Add New Consumer Category", Name field (marked required with *), Description field, Cancel and Add buttons	Form structure validation	Form layout verification
28	Verify form field placeholders and labels	Name field shows "e.g. Residential" placeholder, Description field shows "e.g. Individual home consumers" placeholder	Field guidance	User guidance validation
29	Enter new category name in Name field	Name field accepts input, displays "Government" text clearly	Government	Name field functionality
30	Enter category description in Description field	Description field accepts input, displays "Government and municipal consumers" text	Government and municipal consumers	Description field functionality
31	Verify form data before submission	Both fields populated correctly: Name = "Government", Description = "Government and municipal consumers"	Government / Government and municipal consumers	Data entry validation
32	Click "Add" button to submit form	Form submits successfully, modal closes, loading indicator may appear briefly	N/A	Form submission process
33	Verify new category appears in categories list	"Government" category appears in the categories list with entered description	SWA-CAT-GOV-001: Government	Category creation confirmation
34	Verify new category metadata	Government category shows: Creator = current user, Creation date = today's date, "0 sub-categories" initially	Creator: Admin, Date: 8/13/2025	Automatic metadata generation
35	Verify new category management options	Government category displays Edit and Delete options like other categories	Edit/Delete buttons	Management controls availability
36	Test form validation with empty name	Clear name field and attempt to submit form	Error message for required field	Name field validation
37	Verify validation error message	Error appears indicating "Name is required" or similar validation message	Required field error	Form validation feedback
38	Test form validation with duplicate name	Enter existing category name (e.g., "Residential") and attempt submission	Duplicate name error message	Uniqueness validation
39	Verify category list ordering	New Government category appears in appropriate order (alphabetical or by creation date)	Proper list ordering	Category organization

Verification Points

Primary_Verification: New consumer categories can be successfully added using "Add Category" button with proper form validation
Secondary_Verifications: Form field functionality, metadata generation, validation error handling, category list integration
Negative_Verification: Cannot create categories with empty/duplicate names, validation prevents invalid submissions

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Weekly
Maintenance_Effort: Medium
Automation_Candidate: Planned

Test Relationships

Blocking_Tests: ONB02US02_TC_008 (Categories management)
Blocked_Tests: ONB02US02_TC_010 (Edit/Delete operations require created category)
Parallel_Tests: None - category creation affects system state
Sequential_Tests: TC_010 can use Government category created in this test

Additional Information

Notes: Category creation expands customer segmentation options for Samoa Water Authority billing and reporting
Edge_Cases: Maximum category name length, special characters in names, HTML injection attempts
Risk_Areas: Database integrity, category name uniqueness, audit trail creation
Security_Considerations: Input validation, XSS prevention, role-based creation permissions

Missing Scenarios Identified

Scenario_1: Category creation with subcategories in single operation
Type: Functional Enhancement
Rationale: Efficiency for complex category structures
Priority: P4-Low

Scenario_2: Bulk category import from CSV or template
Type: Integration
Rationale: Large-scale category setup for complex utility structures
Priority: P3-Medium

---

Test Case 14: Contextual Help Sections

Test Case Metadata

Test Case ID: ONB02US02_TC_014
Title: Verify contextual help via expandable "Need help with..." sections in each tab for Samoa Water Authority configuration guidance
Created By: Hetal
Created Date: August 13, 2025
Version: 1.0

Classification

Module/Feature: Core System Settings - Help System
Test Type: UI/Functional
Test Level: System
Priority: P3-Medium
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer/Onboarding Services, UI, MOD-CoreSettings, P3-Medium, Phase-Regression, Type-UI, Platform-Web, Report-Product, Report-QA, Report-User-Acceptance, Report-Quality-Dashboard, Report-Customer-Segment-Analysis, Customer-All, Risk-Low, Business-Medium, Revenue-Impact-Low, Integration-Point, Help-System, Happy-Path

Business Context

Customer_Segment: All
Revenue_Impact: Low
Business_Priority: Could-Have
Customer_Journey: Onboarding
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Low
Complexity_Level: Low
Expected_Execution_Time: 4 minutes
Reproducibility_Score: High
Data_Sensitivity: None
Failure_Impact: Low

Coverage Tracking

Feature_Coverage: 100% of contextual help system
Integration_Points: Help Content Management, UI Components
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: User-Acceptance, Quality-Dashboard, Customer-Segment-Analysis
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: Acceptance Criteria #14 - "The system must include contextual help via expandable 'Need help with...' sections in each tab"
Related_Bugs: N/A
Related_Test_Cases: ONB02US02_TC_001 (Navigation prerequisite)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: All Core System Settings tabs functional, Help content management system
Performance_Baseline: 1 second for help section expansion
Data_Requirements: Contextual help content for each tab

Prerequisites

Setup_Requirements: Core System Settings page loaded with all tabs accessible
User_Roles_Permissions: Any valid user access (help should be available to all users)
Test_Data: N/A - testing help content availability
Prior_Test_Cases: ONB02US02_TC_001 (Navigation interface validation)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1-10	[Navigate to Core System Settings via TC_001 steps]	Core System Settings page loaded with Utility Services tab active	From TC_001 navigation	Interface foundation ready
11	Look for help section in Utility Services tab	"Need help with..." section visible below tab content or in sidebar	N/A	Help availability check
12	Verify help section identification	Help section clearly labeled "Need help with utility services?" or similar contextual title	N/A	Contextual help identification
13	Click help section to expand	Help content expands showing utility services configuration guidance	N/A	Help expansion functionality
14	Verify Utility Services help content relevance	Help text provides guidance on: utility service selection, metering configuration, measurement units	Utility-specific guidance	Content relevance validation
15	Verify help content quality and clarity	Help text is clear, actionable, and specific to Samoa Water Authority utility configuration	Clear, actionable content	Content quality assessment
16	Click help section again to collapse	Help content collapses/hides, returning to compact state	N/A	Toggle functionality
17	Navigate to System Access tab	System Access configuration page loads	N/A	Tab navigation for help testing
18	Locate help section in System Access tab	"Need help with system modules?" section visible with System Access context	N/A	Tab-specific help availability
19	Expand System Access help content	Help section opens showing system module selection guidance	N/A	Context-sensitive help content
20	Verify System Access help content	Help text covers: module selection, dependencies, organizational needs for system access	Module-specific guidance	System Access help validation
21	Navigate to Consumer Categories tab	Consumer Categories management page loads	N/A	Third tab navigation
22	Check Consumer Categories help availability	Help section available for consumer categories management	N/A	Consistent help presence
23	Expand Consumer Categories help	Help content shows guidance on: category creation, management, customer segmentation	Category management guidance	Categories help content
24	Navigate to Document Types tab	Document Types management page loads	N/A	Fourth tab navigation
25	Verify Document Types help section	Help section provides guidance on document type management and compliance requirements	Document management guidance	Document types help validation
26	Test help section accessibility	Help sections work with keyboard navigation (Tab key, Enter to expand)	Keyboard accessibility	Accessibility compliance
27	Verify help content persistence	Help expansion state maintained during tab navigation or resets appropriately	State management	Help state behavior

Verification Points

Primary_Verification: Contextual help available via expandable sections in each tab with relevant content for Samoa Water Authority configuration
Secondary_Verifications: Help content relevance, toggle functionality, consistent availability across tabs
Negative_Verification: Help sections don't interfere with main functionality, no broken or missing help content

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Per-Release
Maintenance_Effort: Low
Automation_Candidate: No

Test Relationships

Blocking_Tests: ONB02US02_TC_001 (Navigation interface)
Blocked_Tests: None - help system is independent
Parallel_Tests: Can run with other UI validation tests
Sequential_Tests: Independent of other functionality tests

Additional Information

Notes: Contextual help improves user experience during Samoa Water Authority system configuration, reducing support requests
Edge_Cases: Help content loading failures, mobile responsiveness, language localization
Risk_Areas: Help content accuracy, content management system dependencies
Security_Considerations: Help content should not expose sensitive configuration information

Missing Scenarios Identified

Scenario_1: Help content search functionality within sections
Type: Enhancement
Rationale: Users may need to search for specific help topics within sections
Priority: P4-Low

Scenario_2: Help content feedback mechanism
Type: User Experience
Rationale: Users should be able to rate help content usefulness
Priority: P4-Low

---

Test Case 15: Configuration Progress Visual Indication

Test Case Metadata

Test Case ID: ONB02US02_TC_015
Title: Verify clear visual indication of configuration progress across all sections for Samoa Water Authority setup completion tracking
Created By: Hetal
Created Date: August 13, 2025
Version: 1.0

Classification

Module/Feature: Core System Settings - Progress Tracking
Test Type: UI/Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer/Onboarding Services, UI, MOD-CoreSettings, P2-High, Phase-Regression, Type-UI, Platform-Web, Report-Product, Report-QA, Report-User-Acceptance, Report-Quality-Dashboard, Report-Customer-Segment-Analysis, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Point, Progress-Tracking, Happy-Path

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Should-Have
Customer_Journey: Onboarding
Compliance_Required: No
SLA_Related: Yes

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 6 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 100% of progress indication system
Integration_Points: Configuration Status API, Progress Tracking Service
Code_Module_Mapped: CX-Web, Progress-Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: User-Acceptance, Quality-Dashboard, Customer-Segment-Analysis
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: Acceptance Criteria #15 - "The system must provide clear visual indication of configuration progress across all sections"
Related_Bugs: N/A
Related_Test_Cases: ONB02US02_TC_001 (Navigation prerequisite), configuration tests for progress state

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Core System Settings functionality, Configuration Progress API, Visual indicator components
Performance_Baseline: 1 second for progress indicator updates
Data_Requirements: Partially configured Samoa Water Authority system for progress testing

Prerequisites

Setup_Requirements: Core System Settings page loaded with ability to make configuration changes
User_Roles_Permissions: System Administrator access for Samoa Water Authority
Test_Data: Samoa Water Authority tenant in various configuration states for progress testing
Prior_Test_Cases: ONB02US02_TC_001 (Navigation interface validation)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1-10	[Navigate to Core System Settings via TC_001 steps]	Core System Settings page loaded for Samoa Water Authority	From TC_001 navigation	Foundation setup completed
11	Observe initial tab progress indicators	Tabs show completion status: checkmarks, progress badges, or completion indicators	N/A	Initial progress state assessment
12	Verify overall progress indication	Overall configuration progress displayed (percentage, progress bar, or step completion)	N/A	System-wide progress visibility
13	Configure Water utility service	Enable Water service with metering and select measurement unit "Cubic Meters"	SWA-WATER-001: Enabled, Metered, Cubic Meters	Partial configuration for progress
14	Check Utility Services tab progress indicator	Utility Services tab shows progress indicator (checkmark, badge, or completion status)	N/A	Section-level progress update
15	Verify progress indicator visual design	Progress indicators are clearly visible: checkmarks (✓), colored badges, or completion icons	Visual progress markers	Progress indication clarity
16	Navigate to System Access tab	System Access configuration page loads	N/A	Tab navigation for progress testing
17	Select multiple system modules	Choose Consumer Services, Billing, and Meter Data modules	SWA modules selection	System configuration progress
18	Check System Access tab progress indicator	System Access tab shows updated progress indicator reflecting module selections	N/A	Dynamic progress tracking
19	Navigate to Consumer Categories tab	Consumer Categories management page loads	N/A	Third section for progress
20	Leave Consumer Categories unconfigured	No additional categories added beyond defaults	N/A	Incomplete section for contrast
21	Check Consumer Categories tab progress status	Tab shows incomplete/pending status (no checkmark, different color, or pending indicator)	N/A	Incomplete section indication
22	Navigate to Document Types tab	Document Types management page loads	N/A	Fourth section progress check
23	Leave Document Types in default state	No custom document types added	N/A	Another incomplete section
24	Review overall progress summary	Overall progress reflects: 2 sections complete (Utility Services, System Access), 2 sections incomplete	Partial completion state	System-wide progress accuracy
25	Test progress persistence across navigation	Navigate between tabs and verify progress indicators persist correctly	N/A	Progress state persistence
26	Add consumer category to change progress	Create new "Government" category in Consumer Categories	Government category	Progress update testing
27	Verify Consumer Categories progress update	Consumer Categories tab now shows completion indicator	N/A	Dynamic progress response
28	Check updated overall progress	Overall progress increases to reflect Consumer Categories completion	3/4 sections complete	Progress calculation accuracy

Verification Points

Primary_Verification: Clear visual indication of configuration progress across all sections with accurate completion tracking
Secondary_Verifications: Tab-level progress indicators, overall progress summary, dynamic progress updates, visual clarity
Negative_Verification: Incomplete sections clearly marked as incomplete, progress indicators accurately reflect configuration state

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Per-Release
Maintenance_Effort: Medium
Automation_Candidate: Planned

Test Relationships

Blocking_Tests: ONB02US02_TC_001 (Navigation interface)
Blocked_Tests: None - progress tracking is independent
Parallel_Tests: None - requires configuration changes
Sequential_Tests: Best executed after functional configuration tests

Additional Information

Notes: Progress indication helps Samoa Water Authority administrators track configuration completion and identify remaining tasks
Edge_Cases: Progress calculation with complex dependencies, browser refresh impact on progress state
Risk_Areas: Progress accuracy, visual indicator consistency, progress persistence
Security_Considerations: Progress information should not expose sensitive configuration details

Missing Scenarios Identified

Scenario_1: Progress export/reporting for administrative review
Type: Reporting
Rationale: Administrators may need progress reports for management review
Priority: P3-Medium

Scenario_2: Progress-based workflow guidance (next steps)
Type: User Experience
Rationale: System could suggest next configuration steps based on current progress
Priority: P3-Medium

---

Test Case 16: Module Dependencies Validation

Test Case Metadata

Test Case ID: ONB02US02_TC_016
Title: Verify system validates dependencies between selected modules and alerts users to conflicts for Samoa Water Authority configuration
Created By: Hetal
Created Date: August 13, 2025
Version: 1.0

Classification

Module/Feature: Core System Settings - Dependency Validation
Test Type: Functional/Integration
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support

Tags: Negative, Consumer/Onboarding Services, Validation, MOD-CoreSettings, P1-Critical, Phase-Regression, Type-Integration, Platform-Web, Report-Engineering, Report-QA, Report-Module-Coverage, Report-Integration-Testing, Report-Quality-Dashboard, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-End-to-End, Dependency-Validation

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Onboarding
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: High
Expected_Execution_Time: 8 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 100% of module dependency validation system
Integration_Points: Module Dependency Engine, Validation Service, Alert System
Code_Module_Mapped: CX-Web, Dependency-Validation-Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Integration-Testing, Module-Coverage, Quality-Dashboard
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: Acceptance Criteria #16 - "The system must validate dependencies between selected modules and alert users to conflicts"
Related_Bugs: N/A
Related_Test_Cases: ONB02US02_TC_006 (System modules prerequisite)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: System Access tab functional, Module Dependency Validation API, Alert/Warning system
Performance_Baseline: 2 seconds for dependency validation processing
Data_Requirements: Module dependency rules for Samoa Water Authority configuration

Prerequisites

Setup_Requirements: System Access tab loaded with module selection capabilities
User_Roles_Permissions: System Administrator access for Samoa Water Authority
Test_Data: Module dependencies: Billing requires Consumer Services, Meter Data requires utility services configured
Prior_Test_Cases: ONB02US02_TC_006 (System module configuration)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1-24	[Navigate to System Access tab via TC_006 steps]	System Access page displayed with module grid for Samoa Water Authority	From TC_006	Module selection interface ready
25	Clear all module selections	Ensure no modules are currently selected (deselect all if any are active)	Clean state	Baseline for dependency testing
26	Select Billing module only	Billing module shows selected state (blue border, checkmark)	SWA-MOD-BILLING-001 only	Single module selection
27	Attempt to save configuration or trigger validation	System validates module dependencies	N/A	Dependency validation trigger
28	Verify dependency warning for Billing	Warning message appears: "Billing module requires Consumer Services module to be selected" or similar	Billing dependency warning	Missing dependency alert
29	Verify warning message clarity	Warning clearly explains: required dependency, suggested action, impact of missing dependency	Clear dependency guidance	User guidance quality
30	Select Consumer Services module to resolve dependency	Consumer Services module shows selected (both Billing and Consumer Services active)	SWA-MOD-CONSUMER-001 addition	Dependency resolution
31	Trigger validation again	System validates updated module selection	N/A	Dependency revalidation
32	Verify dependency satisfaction	No warnings for Billing + Consumer Services combination, validation passes	No dependency warnings	Valid configuration confirmation
33	Test cross-section dependency with Meter Data	Select Meter Data module without utility services configured in Utility Services tab	SWA-MOD-METER-001 selection	Cross-tab dependency test
34	Trigger cross-section validation	System validates dependencies across different configuration sections	N/A	Cross-section validation
35	Verify cross-section dependency warning	Warning about missing utility services configuration for meter data functionality	Cross-section dependency alert	Inter-section dependency validation
36	Navigate to Utility Services tab and enable Water service	Configure Water service to satisfy Meter Data dependency	SWA-WATER-001 enabled	Dependency resolution across sections
37	Return to System Access and revalidate	Navigate back to System Access tab and trigger validation	N/A	Cross-section dependency resolution
38	Test Reports & Analytics dependency	Select Reports & Analytics without data source modules (Consumer Services, Meter Data)	SWA-MOD-REPORTS-001 selection	Logical dependency test
39	Verify Reports dependency warning	Warning about missing data source modules for reporting functionality	Reports dependency alert	Data source dependency validation
40	Test valid module combination	Select compatible modules: Consumer Services + Billing + Meter Data + Reports & Analytics	Valid module combination	Complete valid configuration
41	Verify comprehensive validation	System validates entire module configuration without warnings	No validation warnings	Complete configuration validation
42	Test dependency messaging quality	All dependency messages provide clear explanations and resolution guidance	Clear, actionable messages	User guidance effectiveness

Verification Points

Primary_Verification: System validates dependencies between selected modules and alerts users to conflicts with clear guidance
Secondary_Verifications: Cross-section dependency validation, clear warning messages, dependency resolution confirmation
Negative_Verification: Invalid configurations are caught and prevented, missing dependencies trigger appropriate warnings

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Weekly
Maintenance_Effort: High
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: ONB02US02_TC_006 (System modules)
Blocked_Tests: ONB02US02_TC_017 (Configuration completion depends on validation)
Parallel_Tests: None - dependency validation affects system state
Sequential_Tests: TC_017 depends on dependency validation working correctly

Additional Information

Notes: Dependency validation prevents Samoa Water Authority from configuring invalid system combinations that could cause operational issues
Edge_Cases: Circular dependencies, complex multi-module dependencies, licensing-based dependencies
Risk_Areas: Validation rule accuracy, performance with complex dependency chains, user guidance clarity
Security_Considerations: Dependency validation should prevent security vulnerabilities from module misconfigurations

Missing Scenarios Identified

Scenario_1: Dependency validation performance with large module sets
Type: Performance
Rationale: Complex dependency validation may impact user experience
Priority: P2-High

Scenario_2: Dependency rule configuration for different utility types
Type: Business Rule
Rationale: Different utility organizations may have different module dependency requirements
Priority: P3-Medium

---

Test Case 17: Configuration Completion Prevention

Test Case Metadata

Test Case ID: ONB02US02_TC_017
Title: Verify system prevents completion of setup if required configurations are missing for Samoa Water Authority
Created By: Hetal
Created Date: August 13, 2025
Version: 1.0

Classification

Module/Feature: Core System Settings - Completion Validation
Test Type: Functional/Validation
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support

Tags: Negative, Consumer/Onboarding Services, Validation, MOD-CoreSettings, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Report-QA, Report-Module-Coverage, Report-Quality-Dashboard, Report-Integration-Testing, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Point, Completion-Validation

Business Context

Customer_Segment: All
Revenue_Impact: High---

Test Case 12: Add New Document Type Functionality

Test Case Metadata

Test Case ID: ONB02US02_TC_012
Title: Verify ability to add new document types using "Add Document Type" button with proper validation for Samoa Water Authority
Created By: Hetal
Created Date: August 13, 2025
Version: 1.0

Classification

Module/Feature: Core System Settings - Document Types CRUD
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer/Onboarding Services, CRUD, MOD-CoreSettings, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Report-Engineering, Report-Module-Coverage, Report-Quality-Dashboard, Report-Customer-Segment-Analysis, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Point, Document-Creation, Happy-Path

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Should-Have
Customer_Journey: Onboarding
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Medium
Expected_Execution_Time: 5 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 100% of new document type creation functionality
Integration_Points: Document Type Management API, Data Validation Service
Code_Module_Mapped: CX-Web, Document-Type-Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Module-Coverage, Quality-Dashboard, Customer-Segment-Analysis
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: Acceptance Criteria #12 - "The system must allow adding new document types with the 'Add Type' button"
Related_Bugs: N/A
Related_Test_Cases: ONB02US02_TC_011 (Document types management prerequisite)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Document Types tab loaded, Document Type Creation API, Form validation service
Performance_Baseline: 3 seconds for document type creation process
Data_Requirements: Test document type data: "Insurance Certificate" name, "Insurance coverage documents" description

Prerequisites

Setup_Requirements: Document Types tab loaded with existing document types displayed
User_Roles_Permissions: System Administrator access with document type creation permissions for Samoa Water Authority
Test_Data: New document type: Name "Insurance Certificate", Description "Insurance coverage documents" (SWA-DOC-INSURANCE-001)
Prior_Test_Cases: ONB02US02_TC_011 (Document types management interface)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1-27	[Execute Document Types management prerequisites from TC_011]	Document Types page displayed with default document types for Samoa Water Authority	From TC_011	Document types interface loaded
28	Locate "Add Document Type" button in Document Types interface	"+ Add Document Type" button visible in top-right area of document types section	N/A	Document type creation entry point
29	Click "+ Add Document Type" button	"Add New Document Type" modal dialog opens with form fields	N/A	Modal form presentation
30	Verify add document type form structure	Modal shows: Title "Add New Document Type", Name field (marked required with *), Description field, Cancel and Add buttons	Form structure validation	Form layout verification
31	Verify form field placeholders and labels	Name field shows "e.g. Invoice" placeholder, Description field shows "e.g. Customer billing documents" placeholder	Field guidance	User guidance validation
32	Enter new document type name in Name field	Name field accepts input, displays "Insurance Certificate" text clearly	Insurance Certificate	Name field functionality
33	Enter document type description in Description field	Description field accepts input, displays "Insurance coverage documents" text	Insurance coverage documents	Description field functionality
34	Verify form data before submission	Both fields populated correctly: Name = "Insurance Certificate", Description = "Insurance coverage documents"	Insurance Certificate / Insurance coverage documents	Data entry validation
35	Click "Add" button to submit form	Form submits successfully, modal closes, loading indicator may appear briefly	N/A	Form submission process
36	Verify new document type appears in document types list	"Insurance Certificate" document type appears in the list with entered description	SWA-DOC-INSURANCE-001: Insurance Certificate	Document type creation confirmation
37	Verify new document type metadata	Insurance Certificate shows: Creator = current user, Creation date = today's date, "0 sub-types" initially	Creator: Admin, Date: 8/13/2025	Automatic metadata generation
38	Verify new document type management options	Insurance Certificate displays Edit and Delete options like other document types	Edit/Delete buttons	Management controls availability
39	Test form validation with empty name	Clear name field and attempt to submit form	Error message for required field	Name field validation
40	Verify validation error message	Error appears indicating "Name is required" or similar validation message	Required field error	Form validation feedback
41	Test form validation with duplicate name	Enter existing document type name (e.g., "Aadhar Card") and attempt submission	Duplicate name error message	Uniqueness validation
42	Verify document type list ordering	New Insurance Certificate appears in appropriate order (alphabetical or by creation date)	Proper list ordering	Document type organization

Verification Points

Primary_Verification: New document types can be successfully added using "Add Document Type" button with proper form validation
Secondary_Verifications: Form field functionality, metadata generation, validation error handling, document type list integration
Negative_Verification: Cannot create document types with empty/duplicate names, validation prevents invalid submissions

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Weekly
Maintenance_Effort: Medium
Automation_Candidate: Planned

Test Relationships

Blocking_Tests: ONB02US02_TC_011 (Document types management)
Blocked_Tests: ONB02US02_TC_013 (Edit/Delete operations require created document type)
Parallel_Tests: None - document type creation affects system state
Sequential_Tests: TC_013 can use Insurance Certificate created in this test

Additional Information

Notes: Document type creation expands documentation options for Samoa Water Authority customer compliance and record-keeping
Edge_Cases: Maximum document type name length, special characters in names, HTML injection attempts
Risk_Areas: Database integrity, document type name uniqueness, audit trail creation
Security_Considerations: Input validation, XSS prevention, role-based creation permissions

Missing Scenarios Identified

Scenario_1: Document type creation with subtypes in single operation
Type: Functional Enhancement
Rationale: Efficiency for complex document type structures
Priority: P4-Low

Scenario_2: Bulk document type import from CSV or template
Type: Integration
Rationale: Large-scale document type setup for complex compliance requirements
Priority: P3-Medium

---

Test Case 18: Configuration Save Functionality

Test Case Metadata

Test Case ID: ONB02US02_TC_018
Title: Verify system saves configuration changes automatically or provides explicit save functionality with proper data persistence for Samoa Water Authority
Created By: Hetal
Created Date: August 13, 2025
Version: 1.0

Classification

Module/Feature: Core System Settings - Save Functionality
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support

Tags: Happy-Path, Consumer/Onboarding Services, Data-Persistence, MOD-CoreSettings, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Report-QA, Report-Module-Coverage, Report-Quality-Dashboard, Report-Integration-Testing, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Point, Save-Functionality, Happy-Path

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Onboarding
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 10 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 100% of configuration save and persistence functionality
Integration_Points: Configuration Storage API, Auto-save Service, Data Persistence Layer
Code_Module_Mapped: CX-Web, Config-Storage-Service
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Module-Coverage, Integration-Testing
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: Acceptance Criteria #18 - "The system must save configuration changes automatically or provide explicit save functionality"
Related_Bugs: N/A
Related_Test_Cases: ONB02US02_TC_001 (Navigation prerequisite), all configuration test cases for save testing

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Core System Settings functionality, Configuration Storage API, Auto-save mechanisms
Performance_Baseline: 2 seconds for save operations, 1 second for auto-save
Data_Requirements: Various configuration changes for save persistence testing

Prerequisites

Setup_Requirements: Core System Settings page loaded with full functionality
User_Roles_Permissions: System Administrator access for Samoa Water Authority
Test_Data: Various configuration changes for comprehensive save testing
Prior_Test_Cases: ONB02US02_TC_001 (Navigation interface)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1-10	[Navigate to Core System Settings via TC_001]	Core System Settings page loaded for Samoa Water Authority	From TC_001	Foundation interface ready
11	Enable Water utility service	Water service toggle activates to blue/enabled state	SWA-WATER-001 enabled	Configuration change for save testing
12	Observe auto-save behavior	Look for auto-save indicator: loading spinner, "Saved" message, or auto-save notification	N/A	Auto-save feedback detection
13	Verify save feedback timing	Auto-save feedback appears within 1-2 seconds of configuration change	Auto-save within 2 seconds	Save performance validation
14	Navigate to different tab and return	Switch to System Access tab, then return to Utility Services tab	Tab navigation test	Save persistence across navigation
15	Verify Water service persistence	Water service remains enabled after tab navigation	Water: Still enabled	Cross-tab save persistence
16	Configure measurement units for Water	Select "Cubic Meters" from Unit of Measurement dropdown	Cubic Meters selection	Additional configuration change
17	Check auto-save for unit selection	Auto-save indicator appears for measurement unit change	Unit auto-save feedback	Granular save behavior
18	Navigate to System Access tab	System Access module configuration loads	N/A	Cross-section save testing
19	Select Consumer Services module	Consumer Services module shows selected state	SWA-MOD-CONSUMER-001 selected	Module configuration change
20	Select Billing module	Billing module shows selected state	SWA-MOD-BILLING-001 selected	Additional module selection
21	Check for explicit save button	Look for "Save", "Apply Changes", or "Update Configuration" button	N/A	Explicit save option identification
22	Test explicit save functionality if available	Click save button if present, verify save processing	N/A	Manual save operation
23	Verify save confirmation feedback	Save success message, updated timestamps, or confirmation indicators	Save confirmation	Save operation feedback
24	Perform browser refresh test	Refresh browser page completely (F5 or Ctrl+R)	N/A	Persistence across page reload
25	Verify configuration survival after refresh	All configurations persist: Water enabled, Cubic Meters selected, Consumer Services + Billing selected	All configs maintained	Page refresh persistence
26	Navigate to Consumer Categories tab	Consumer Categories management loads	N/A	Additional section for save testing
27	Add new Government category	Create "Government" category with description "Government and municipal consumers"	Government category creation	CRUD operation save testing
28	Verify category save persistence	Government category appears in list with metadata	Government category saved	CRUD save validation
29	Navigate to Document Types tab	Document Types management loads	N/A	Final section save testing
30	Add new Insurance Certificate document type	Create "Insurance Certificate" with description "Insurance coverage documents"	Insurance Certificate creation	Document type save testing
31	Verify comprehensive save across all sections	All changes maintained: utilities, modules, categories, document types	Complete configuration saved	Comprehensive save validation
32	Test session timeout scenarios	Leave page idle and test save behavior after extended period	Extended idle testing	Session-based save behavior
33	Test save error handling	Simulate network issues during save (if possible) or test save validation errors	Error scenario testing	Save failure handling
34	Verify save error feedback	Clear error messages if save fails, retry mechanisms available	Save error guidance	Error handling user experience
35	Test bulk configuration save	Make multiple rapid changes across different sections	Rapid configuration changes	Bulk save performance
36	Verify bulk save handling	System handles multiple concurrent saves without data loss or conflicts	All changes preserved	Concurrent save management

Verification Points

Primary_Verification: System saves configuration changes automatically or via explicit save functionality with proper data persistence
Secondary_Verifications: Save feedback mechanisms, cross-tab persistence, page refresh survival, comprehensive section saves
Negative_Verification: No configuration loss during navigation, refresh, or network issues

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Daily
Maintenance_Effort: Medium
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: ONB02US02_TC_001 (Navigation)
Blocked_Tests: None - save functionality is terminal validation
Parallel_Tests: None - save testing affects system state
Sequential_Tests: Should be executed last as it validates all configuration persistence

Additional Information

Notes: Save functionality is critical for Samoa Water Authority configuration persistence and prevents data loss during onboarding
Edge_Cases: Network interruptions during save, concurrent user modifications, large configuration datasets
Risk_Areas: Data consistency, auto-save performance, error recovery, session management
Security_Considerations: Save operations should maintain audit trail, validate permissions, prevent data corruption

Missing Scenarios Identified

Scenario_1: Configuration version control and rollback capability
Type: Data Management
Rationale: Users may need to revert configuration changes or track configuration history
Priority: P3-Medium

Scenario_2: Configuration export/import for backup and migration
Type: Integration
Rationale: Backup and disaster recovery requirements for critical configuration data
Priority: P2-High