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GL Codes Management Test Cases - BX05US01


Test Case 1: Dashboard Entity Count Display

Test Case Metadata

  • Test Case ID: BX05US01_TC_001
  • Title: Verify accurate display of total entities count on dashboard showing 17 entities
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: Functional
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer/Billing Services, UI, Database, MOD-Billing, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Engineering/Product/CSM/QA/Quality-Dashboard/Module-Coverage/Smoke-Test-Results, Customer-All, Risk-Medium, Business-Critical, Revenue-Impact-High, Integration-CxServices/API, Dashboard-Metrics, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Low
  • Expected_Execution_Time: 2 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: High

Coverage Tracking

  • Feature_Coverage: 15%
  • Integration_Points: CxServices, API, Dashboard
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Product
  • Report_Categories: Quality-Dashboard, Module-Coverage, Smoke-Test-Results
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Database with GL entities, Authentication service, SMART360 billing module
  • Performance_Baseline: < 3 seconds page load
  • Data_Requirements: 17 total GL entities configured in system

Prerequisites

  • Setup_Requirements: GL Codes module enabled in SMART360, Sample entities configured per user story
  • User_Roles_Permissions: Billing Manager role with GL Codes access
  • Test_Data: Exactly 17 GL entities (8 active, 9 inactive, 9 configured with GL codes) as per user story sample data
  • Prior_Test_Cases: Login successful to SMART360

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Navigate to SMART360 application URL

Application login page loads successfully

URL: https://app.smart360.com

Initial application access

2

Login with Billing Manager credentials

Dashboard displays with menu options visible

Username: billing_manager@test.com, Password: Test@123

Role-based authentication

3

Navigate to Bill Setup menu from left navigation

Bill Setup submenu expands showing options

Menu Path: Bill Setup > GL Codes

Navigation verification

4

Click on GL Codes option

GL Codes management page loads with dashboard cards


Page load verification

5

Locate "Total Entities" card in top section

Card visible with document icon and count

Expected Count: 17

Business Rule 1 - Entity Summary Cards

6

Verify Total Entities count displays correctly

Shows "17" total entities with document icon

Expected Display: "17" with 📋 icon

AC001 verification

7

Verify card description text

Shows "Total GL entities in the system"

Tooltip text verification

User guidance

8

Verify card layout and positioning

Card positioned as first in dashboard metrics row

Visual layout: Left-most card

UI consistency

Verification Points

  • Primary_Verification: Total Entities count displays exactly "17" matching user story sample data
  • Secondary_Verifications: Document icon present, card description accurate, proper positioning
  • Negative_Verification: Count should not show as "0", negative number, or loading state

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Daily
  • Maintenance_Effort: Low
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: Login authentication test
  • Blocked_Tests: Dashboard percentage calculation tests
  • Parallel_Tests: Can run simultaneously with other read-only dashboard tests
  • Sequential_Tests: Must complete before entity modification tests

Additional Information

  • Notes: This test validates the foundational dashboard metric that drives all percentage calculations
  • Edge_Cases: Handle system with 0 entities, very large entity counts
  • Risk_Areas: Database connectivity issues could affect count accuracy
  • Security_Considerations: Ensure count reflects only entities user has permission to view

Missing Scenarios Identified

  • Scenario_1: Dashboard refresh after entity count changes in real-time

  • Type: Integration

  • Rationale: Critical for real-time dashboard updates mentioned in user story

  • Priority: P1

  • Scenario_2: Dashboard performance with maximum entity load (1000+ entities)

  • Type: Performance

  • Rationale: Scalability considerations for enterprise customers

  • Priority: P2




Test Case 2: Active Entities Count and Percentage Display

Test Case Metadata

  • Test Case ID: BX05US01_TC_002
  • Title: Verify accurate display of active entities count showing 8 entities with 47% calculation
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: Functional
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer/Billing Services, UI, Database, MOD-Billing, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Product/QA/Quality-Dashboard/Module-Coverage/Customer-Segment-Analysis, Customer-All, Risk-Medium, Business-Critical, Revenue-Impact-High, Integration-Dashboard-Calculations, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 2 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: High

Coverage Tracking

  • Feature_Coverage: 20%
  • Integration_Points: Dashboard calculations, Entity status tracking
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Product
  • Report_Categories: Quality-Dashboard, Customer-Segment-Analysis, Module-Coverage
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Database with 8 active entities out of 17 total entities
  • Performance_Baseline: < 2 seconds card calculation
  • Data_Requirements: Exactly 8 entities with status "Active" from user story sample data

Prerequisites

  • Setup_Requirements: GL Codes page loaded, Dashboard visible
  • User_Roles_Permissions: Billing Manager role
  • Test_Data: Active entities from user story: Water Consumption, Wastewater Charges, Fixed Charges, Razorpay, NEFT/RTGS (total 8 active)
  • Prior_Test_Cases: BX05US01_TC_001 (Total entities count verified)

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

On GL Codes page, locate "Active Entities" card

Card visible with green checkmark icon in dashboard

Visual: Green ✓ icon

Business Rule 1 verification

2

Verify Active Entities count display

Shows "8" as the count number

Expected Count: 8

AC002 - Active entities count

3

Verify percentage calculation accuracy

Shows "47%" next to count

Calculation: 8/17 * 100 = 47.06% rounded to 47%

Mathematical validation per user story

4

Verify card description text

Shows "Entities currently enabled and operational"

Tooltip verification

User story context

5

Verify visual indicators match active status

Green checkmark icon consistent with active state

Icon: ✓ in green color

Visual consistency

6

Verify card positioning in dashboard

Card positioned as second in metrics row

Layout: Second card from left

UI layout per wireframe

7

Cross-verify with table data

Count active entities in table matches card count

Table verification: Count entities with "Active" status = 8

Data consistency check

8

Verify hover interaction (if applicable)

Additional information displayed on hover

Hover behavior testing

Enhanced user experience

Verification Points

  • Primary_Verification: Active count shows exactly "8" with "47%" percentage matching user story data
  • Secondary_Verifications: Green checkmark icon present, accurate description text, proper positioning
  • Negative_Verification: Percentage should not exceed 100% or show negative values, count should not include inactive entities

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Daily
  • Maintenance_Effort: Low
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: BX05US01_TC_001 (Total entities must be verified first)
  • Blocked_Tests: Entity status toggle tests
  • Parallel_Tests: Can run with inactive entities count test
  • Sequential_Tests: Must precede percentage validation tests

Additional Information

  • Notes: This test validates critical business metric for revenue-generating entities
  • Edge_Cases: All entities active (100%), no entities active (0%)
  • Risk_Areas: Calculation errors could affect financial reporting accuracy
  • Security_Considerations: Ensure percentage calculation doesn't expose unauthorized entity counts

Missing Scenarios Identified

  • Scenario_1: Real-time percentage recalculation when entity status changes

  • Type: Integration

  • Rationale: Critical for live dashboard updates mentioned in AC011

  • Priority: P1

  • Scenario_2: Percentage rounding behavior validation for edge cases

  • Type: Edge Case

  • Rationale: Ensure consistent mathematical rounding across all calculations

  • Priority: P2




Test Case 3: Category Filter - Consumer Billing Entities

Test Case Metadata

  • Test Case ID: BX05US01_TC_003
  • Title: Verify category filter functionality shows only Consumer Billing entities with blue badges
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer/Billing Services, UI, Database, MOD-Billing, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering/QA/Regression-Coverage/Module-Coverage/User-Acceptance, Customer-All, Risk-Low, Business-High, Revenue-Impact-Medium, Integration-Category-Filtering, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Low
  • Complexity_Level: Medium
  • Expected_Execution_Time: 3 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Medium

Coverage Tracking

  • Feature_Coverage: 25%
  • Integration_Points: Category filtering system, UI filtering
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: QA
  • Report_Categories: Regression-Coverage, User-Acceptance, Module-Coverage
  • Trend_Tracking: Yes
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: GL Codes page loaded, Category filter dropdown functional
  • Performance_Baseline: < 300ms filter application
  • Data_Requirements: Consumer Billing entities from user story: Water Consumption, Wastewater Charges, Fixed Charges, Late Payment Fees

Prerequisites

  • Setup_Requirements: GL Codes page accessible, All entities visible in table
  • User_Roles_Permissions: Billing Manager role
  • Test_Data: Consumer Billing entities: Water Consumption (4001-1001), Wastewater Charges (4001-1002), Fixed Charges (4001-1003), Late Payment Fees (4002-1001)
  • Prior_Test_Cases: Dashboard loaded successfully

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Locate Category filter dropdown above entity table

Category dropdown visible with default "All Categories" selected

Default state: "All Categories"

UI element identification

2

Click on Category dropdown to open options

Dropdown opens showing available category options

Options: All Categories, Consumer Billing, Payment Channels

Filter options per user story

3

Select "Consumer Billing" from dropdown options

Filter applied, dropdown closes

Selection: Consumer Billing

Filter application

4

Verify only Consumer Billing entities displayed

Table shows 4 entities with "Consumer Billing" category

Expected entities: Water Consumption, Wastewater Charges, Fixed Charges, Late Payment Fees

Category filtering validation

5

Verify Payment Channels entities hidden

No entities with "Payment Channels" category visible

Hidden: Razorpay, NEFT/RTGS, UPI

Negative filtering verification

6

Verify blue badge/label for Consumer Billing

All visible entities show blue "Consumer Billing" badge

Visual: Blue colored category labels

Visual indicator per wireframe

7

Verify table count updates

Entity count matches filtered results (4 entities)

Count verification in table

Data consistency

8

Verify filter persistence during page interactions

Filter remains active during other operations

Persistence test

State management

Verification Points

  • Primary_Verification: Only 4 Consumer Billing entities displayed after filter application
  • Secondary_Verifications: Blue badges visible, Payment Channels entities hidden, dropdown closes properly
  • Negative_Verification: Payment Channels entities should not be visible, filter should not reset unexpectedly

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Weekly
  • Maintenance_Effort: Low
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: Page load test
  • Blocked_Tests: Multiple filter combination tests
  • Parallel_Tests: Can run with other single filter tests
  • Sequential_Tests: Should precede combined filter tests

Additional Information

  • Notes: Category filtering is essential for organizing different revenue stream types
  • Edge_Cases: No entities in selected category, all entities in one category
  • Risk_Areas: Filter state management, UI responsiveness during filtering
  • Security_Considerations: Ensure category filter doesn't bypass role-based entity access

Missing Scenarios Identified

  • Scenario_1: Category filter combined with search functionality

  • Type: Integration

  • Rationale: Users need to search within filtered categories

  • Priority: P2

  • Scenario_2: Category filter persistence across page refreshes

  • Type: Edge Case

  • Rationale: User experience consistency for workflow efficiency

  • Priority: P3




Test Case 4: GL Code Edit Mode with Save/Cancel Actions

Test Case Metadata

  • Test Case ID: BX05US01_TC_004
  • Title: Verify GL code edit mode with save  and cancel  button functionality
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: Functional
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer/Billing Services, UI, Database, MOD-Billing, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Engineering/Product/QA/Quality-Dashboard/Smoke-Test-Results, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-GL-Code-Management, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 4 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 30%
  • Integration_Points: GL Code editing system, Database updates, Validation engine
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: Quality-Dashboard, Smoke-Test-Results, Engineering
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: GL Codes table loaded, Edit functionality enabled, Database connection active
  • Performance_Baseline: < 200ms edit mode activation, < 500ms save operation
  • Data_Requirements: Entity without GL code for testing: UPI (Payment Channels, currently "Not set")

Prerequisites

  • Setup_Requirements: GL Codes page loaded, Entity table visible with Actions column
  • User_Roles_Permissions: Billing Manager role with edit permissions
  • Test_Data: Target entity: UPI (Category: Payment Channels, Utility: All, GL Code: Not set, Status: Inactive)
  • Prior_Test_Cases: Table display test passed

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Locate UPI entity row in the table

UPI entity visible with "Not set" in GL Code column

Entity: UPI, Current GL Code: "Not set"

Target entity identification

2

Click edit icon  in Actions column for UPI entity

GL Code field becomes editable input field

Action: Click icon

AC008 - Edit functionality

3

Verify edit mode activated

Input field appears with save  and cancel  buttons

UI State: Editable input + buttons

Business Rule 4 activation

4

Enter valid GL code in input field

Input accepts valid format

Test GL Code: 1001-2003

Valid ####-#### format

5

Click save button 

GL code saved successfully, edit mode exits

Action: Click  button

Save operation

6

Verify GL code updated in table

UPI entity now shows "1001-2003" in GL Code column

Expected: GL Code = 1001-2003

Successful save verification

7

Verify dashboard "Configured with GL Codes" count increased

Count increases from 9 to 10

Expected: Configured count = 10

AC011 - Real-time metrics update

8

Click edit icon for UPI entity again

Edit mode reactivated


Testing cancel functionality

9

Modify GL code to different value

Input accepts change

Modified GL Code: 1001-2004

Change preparation

10

Click cancel button 

Edit mode exits without saving changes

Action: Click  button

Cancel operation

11

Verify GL code remains unchanged

UPI entity still shows "1001-2003" (previous saved value)

Expected: GL Code = 1001-2003

Cancel functionality verification

12

Verify dashboard metrics unchanged

Configured count remains 10

Expected: Configured count = 10

No unintended changes

Verification Points

  • Primary_Verification: Save  button commits GL code changes, Cancel (❌) button discards changes
  • Secondary_Verifications: Edit mode UI properly activated/deactivated, dashboard metrics update in real-time
  • Negative_Verification: Cancel should not save changes, edit mode should not remain active after save/cancel

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Daily
  • Maintenance_Effort: Medium
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: Table display test
  • Blocked_Tests: GL code validation tests
  • Parallel_Tests: Cannot run parallel with other edit operations on same entity
  • Sequential_Tests: Must complete before duplicate validation tests

Additional Information

  • Notes: Critical functionality for GL code assignment workflow
  • Edge_Cases: Network interruption during save, concurrent edit attempts
  • Risk_Areas: Data loss if save fails, UI state management during edit operations
  • Security_Considerations: Ensure edit permissions validated before allowing modifications

Missing Scenarios Identified

  • Scenario_1: Edit mode timeout handling for long idle periods

  • Type: Edge Case

  • Rationale: Prevent data loss and UI state issues

  • Priority: P2

  • Scenario_2: Keyboard shortcuts for save/cancel operations (Enter/Escape)

  • Type: Usability

  • Rationale: Enhanced user experience for power users

  • Priority: P3




Test Case 5: Utility-Specific Duplicate GL Code Prevention

Test Case Metadata

  • Test Case ID: BX05US01_TC_005
  • Title: Verify GL code uniqueness validation within same utility type preventing duplicates
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: Functional/Validation
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Negative, Consumer/Billing Services, API, Database, MOD-Billing, P1-Critical, Phase-Smoke, Type-Validation, Platform-Web, Report-Engineering/QA/Quality-Dashboard/Security-Validation/Smoke-Test-Results, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Validation-Engine, Duplicate-Prevention

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 5 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 35%
  • Integration_Points: Validation engine, Database uniqueness constraints, Error handling
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: Security-Validation, Quality-Dashboard, Engineering
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: GL Codes validation system, Database constraints, Error message system
  • Performance_Baseline: < 300ms validation response
  • Data_Requirements: Existing Water utility entities: Water Consumption (4001-1001), Fixed Charges (4001-1003)

Prerequisites

  • Setup_Requirements: GL Codes page loaded, Validation system active
  • User_Roles_Permissions: Billing Manager role with edit permissions
  • Test_Data: Water utility entities with existing GL codes: Water Consumption (4001-1001), Fixed Charges (4001-1003), and unassigned entity for testing
  • Prior_Test_Cases: Edit mode functionality verified

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Identify existing Water utility entity with GL code

Locate Water Consumption entity

Entity: Water Consumption, GL Code: 4001-1001, Utility: Water

Reference entity

2

Locate another Water utility entity without GL code or different GL code

Target entity for duplicate test

Target: Create test scenario with Water utility entity

Test preparation

3

Click edit icon for target Water utility entity

Edit mode activated

Action: Click  for Water utility entity

Edit mode activation

4

Enter duplicate GL code from same utility

Input field accepts the duplicate value initially

Duplicate GL Code: 4001-1001 (same as Water Consumption)

AC010 - Testing duplicate scenario

5

Click save button to attempt saving duplicate

Validation error message displayed

Action: Click  button

Validation trigger

6

Verify specific error message displayed

Error shows "GL Code 4001-1001 already exists for Water utility"

Expected Error: "GL Code already exists for Water utility"

Business Rule 3 - Uniqueness validation

7

Verify save operation prevented

GL code not saved, remains in edit mode

Status: Edit mode active, no save occurred

Save prevention verification

8

Verify original GL code unchanged

Target entity retains original/empty GL code value

Original state maintained

Data integrity check

9

Enter different utility GL code (cross-utility test)

Input accepts GL code from different utility

Test GL Code: 1001-2001 (from Razorpay - "All" utility)

Cross-utility validation test

10

Click save button for cross-utility GL code

Save successful (different utility allows same GL code)

Action: Click button

Cross-utility uniqueness rule

11

Verify cross-utility save succeeded

Target entity now shows the GL code

Expected: GL Code = 1001-2001 saved successfully

Different utility = allowed

12

Test edge case: Enter unique GL code for same utility

Input accepts unique value

Unique GL Code: 4001-1004 (unique for Water utility)

Positive validation test

13

Click save for unique GL code

Save successful

Action: Click  button

Unique value acceptance

14

Verify unique GL code saved successfully

Entity shows new unique GL code

Expected: GL Code = 4001-1004

Successful unique save

Verification Points

  • Primary_Verification: Duplicate GL codes within same utility are prevented with specific error message
  • Secondary_Verifications: Cross-utility GL codes allowed, unique GL codes within utility accepted, edit mode properly managed during validation
  • Negative_Verification: Duplicate GL codes should NOT be saved, error message should NOT appear for valid unique codes

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Daily
  • Maintenance_Effort: Medium
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: Edit mode functionality test
  • Blocked_Tests: Bulk GL code assignment tests
  • Parallel_Tests: Cannot run parallel with other GL code modification tests
  • Sequential_Tests: Must complete before integration tests

Additional Information

  • Notes: Critical validation preventing financial reporting conflicts within utility types
  • Edge_Cases: Concurrent edit attempts, case sensitivity in GL codes, special characters
  • Risk_Areas: Validation bypass, database constraint failures, inconsistent error messaging
  • Security_Considerations: Ensure validation cannot be bypassed through API calls

Missing Scenarios Identified

  • Scenario_1: Bulk duplicate prevention during bulk GL code assignment
  • Type: Integration
  • Rationale: Bulk operations must respect same validation rules
  • Priority: P1
  • Scenario_2: Case-insensitive duplicate validation (4001-1001 vs 4001-1001)
  • Type: Edge Case
  • Rationale: Prevent user confusion with case variations
  • Priority: P2




Test Case 6: Integration Failure Rollback Scenario

Test Case Metadata

  • Test Case ID: BX05US01_TC_006
  • Title: Verify system rollback and error handling during integration failure with external financial systems
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: Integration/Error Handling
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Acceptance
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Negative, Consumer/Billing Services, API, Integration, MOD-Billing, P1-Critical, Phase-Acceptance, Type-Integration, Platform-Web, Report-Engineering/CSM/Quality-Dashboard/Integration-Testing/Security-Validation, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-High, Integration-External-Dependency, Error-Handling

Business Context

  • Customer_Segment: Enterprise
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 10 minutes
  • Reproducibility_Score: Medium
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 40%
  • Integration_Points: Billing system, Financial reporting system, Accounting integration, Error handling system
  • Code_Module_Mapped: CX-Web, Integration-Services
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: Integration-Testing, Quality-Dashboard, Engineering
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: External financial systems (simulated failure), Error handling mechanisms, Rollback procedures
  • Performance_Baseline: < 5 seconds rollback completion
  • Data_Requirements: Test entity for status change: Water Consumption (Active, 4001-1001)

Prerequisites

  • Setup_Requirements: Integration testing environment, External system failure simulation capability
  • User_Roles_Permissions: Billing Manager role
  • Test_Data: Active entity for testing: Water Consumption (Consumer Billing, Water, 4001-1001, Active)
  • Prior_Test_Cases: Normal integration functionality verified

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Record current system state

Document entity status and dashboard metrics

Baseline: Water Consumption = Active, Active count = 8

Pre-failure state

2

Simulate external financial system unavailability

External system marked as unavailable

Simulation: Billing system API returns 503 error

Integration failure simulation

3

Attempt to change Water Consumption status from Active to Inactive

Status change initiated in UI

Action: Toggle Water Consumption to Inactive

AC020 - Integration trigger

4

Verify integration failure detected

System detects external system failure

Expected: Integration timeout or error response

Failure detection

5

Verify user notification displayed

Error message shown to user

Expected Error: "Integration with financial systems failed. Changes not saved."

User feedback

6

Verify local changes rolled back

Water Consumption status remains Active

Expected: Status = Active (unchanged)

Rollback verification

7

Verify dashboard metrics unchanged

Active count remains 8, no metric changes

Expected: Active count = 8

Metric consistency

8

Verify entity table state consistent

Table shows original status for all entities

Expected: All original statuses maintained

Data consistency

9

Verify audit log entry created

Failure logged with details

Expected: Audit entry with failure reason and timestamp

Compliance logging

10

Restore external system connectivity

External system marked as available

Simulation: Billing system API returns 200 OK

System recovery

11

Retry the same status change operation

Status change attempted again

Action: Toggle Water Consumption to Inactive

Retry after recovery

12

Verify successful integration after recovery

Status change completes successfully

Expected: Water Consumption = Inactive, successful integration

Recovery validation

13

Verify dashboard metrics update after successful integration

Metrics reflect successful change

Expected: Active count = 7, Inactive count = 10

Post-recovery state

Verification Points

  • Primary_Verification: Integration failures trigger proper rollback preventing inconsistent state
  • Secondary_Verifications: User notification provided, audit trail maintained, system recovers properly
  • Negative_Verification: Partial changes should NOT persist, system should NOT remain in inconsistent state

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Weekly
  • Maintenance_Effort: High
  • Automation_Candidate: Planned

Test Relationships

  • Blocking_Tests: Normal integration functionality tests
  • Blocked_Tests: Performance under load tests
  • Parallel_Tests: Cannot run parallel with other integration tests
  • Sequential_Tests: Must run in isolated environment

Additional Information

  • Notes: Critical for maintaining data integrity across distributed systems
  • Edge_Cases: Partial integration failures, network timeouts, database rollback failures
  • Risk_Areas: Data corruption, financial reporting inconsistencies, user workflow disruption
  • Security_Considerations: Ensure rollback doesn't expose sensitive data or create security vulnerabilities

Missing Scenarios Identified

  • Scenario_1: Bulk operation rollback during integration failure
  • Type: Integration
  • Rationale: Bulk operations have higher complexity for rollback scenarios
  • Priority: P1
  • Scenario_2: Multiple concurrent integration failures
  • Type: Edge Case
  • Rationale: System stability under multiple failure conditions
  • Priority: P2




Test Case 7: Payment Channels Category Filter

Test Case Metadata

  • Test Case ID: BX05US01_TC_007
  • Title: Verify Payment Channels category filter displays only payment-related entities with distinct visual indicators
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Payment/Channels Services, UI, Database, MOD-Billing, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-QA/Regression-Coverage/Module-Coverage/User-Acceptance/Customer-Segment-Analysis, Customer-All, Risk-Low, Business-High, Revenue-Impact-Medium, Integration-Category-Filtering, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Low
  • Complexity_Level: Medium
  • Expected_Execution_Time: 3 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Medium

Coverage Tracking

  • Feature_Coverage: 45%
  • Integration_Points: Category filtering system, Visual indicators
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: QA
  • Report_Categories: Regression-Coverage, Customer-Segment-Analysis, Module-Coverage
  • Trend_Tracking: Yes
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Category filter system, Visual styling system
  • Performance_Baseline: < 300ms filter application
  • Data_Requirements: Payment Channels entities: Razorpay, NEFT/RTGS, UPI

Prerequisites

  • Setup_Requirements: GL Codes page loaded, Category filter accessible
  • User_Roles_Permissions: Billing Manager role
  • Test_Data: Payment Channels entities: Razorpay (1001-2001, Active), NEFT/RTGS (1001-2002, Active), UPI (Not set, Inactive)
  • Prior_Test_Cases: Page load successful, category filter functional

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Ensure all entities visible in table initially

Table shows all 17 entities across categories

Initial state: All entities visible

Baseline verification

2

Locate Category filter dropdown

Category dropdown visible with "All Categories" selected

Default state: "All Categories"

Filter identification

3

Click Category dropdown to open options

Dropdown expands showing category options

Options: All Categories, Consumer Billing, Payment Channels

Menu expansion

4

Select "Payment Channels" from dropdown

Filter selection applied

Selection: Payment Channels

Category selection

5

Verify only Payment Channels entities displayed

Table shows exactly 3 Payment Channels entities

Expected entities: Razorpay, NEFT/RTGS, UPI

Payment filter validation

6

Verify Consumer Billing entities hidden

No Consumer Billing entities visible in table

Hidden: Water Consumption, Wastewater Charges, Fixed Charges, Late Payment Fees

Negative filtering

7

Verify Payment Channels visual indicators

All visible entities show consistent Payment Channels badge/color

Visual: Payment Channels category badges (different color from Consumer Billing)

AC015 - Visual indicators

8

Verify entity details accuracy

Each Payment Channels entity shows correct details

Razorpay: 1001-2001/Active, NEFT/RTGS: 1001-2002/Active, UPI: Not set/Inactive

Data accuracy

9

Verify "All" utility designation

Payment Channels entities show "All" in Utility column

Expected Utility: "All" for all Payment Channels entities

Utility assignment per user story

10

Verify filter state persistence

Filter remains active during table interactions

Persistence test: Scroll, sort, other UI interactions

State management

11

Check table count consistency

Table shows count matching filtered results (3 entities)

Count verification: 3 Payment Channels entities

Result consistency

12

Verify dropdown state after filtering

Dropdown shows "Payment Channels" as selected

UI State: "Payment Channels" displayed in dropdown

Selection persistence

Verification Points

  • Primary_Verification: Only 3 Payment Channels entities (Razorpay, NEFT/RTGS, UPI) displayed after filter
  • Secondary_Verifications: Distinct visual indicators, "All" utility designation, Consumer Billing entities hidden
  • Negative_Verification: Consumer Billing entities should not appear, filter should not reset unexpectedly

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Weekly
  • Maintenance_Effort: Low
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: Page load and basic filtering functionality
  • Blocked_Tests: Multiple category combination tests
  • Parallel_Tests: Can run parallel with other single filter tests
  • Sequential_Tests: Should complete before complex filter combinations

Additional Information

  • Notes: Payment Channels filtering critical for payment method revenue analysis
  • Edge_Cases: All payment channels inactive, new payment methods added
  • Risk_Areas: Visual indicator consistency, filter state management
  • Security_Considerations: Ensure payment method data properly secured during filtering

Missing Scenarios Identified

  • Scenario_1: Payment Channels filter with status sub-filtering
  • Type: Integration
  • Rationale: Users need to see active vs inactive payment methods
  • Priority: P2
  • Scenario_2: Payment Channels filter performance with large datasets
  • Type: Performance
  • Rationale: Ensure scalability as payment methods increase
  • Priority: P3




Test Case 8: Multiple Criteria Filter Combination

Test Case Metadata

  • Test Case ID: BX05US01_TC_008
  • Title: Verify simultaneous application of Category, Status, and Utility filters with search functionality
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: Functional/Integration
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer/Billing Services, UI, Database, MOD-Billing, P2-High, Phase-Regression, Type-Integration, Platform-Web, Report-QA/Regression-Coverage/User-Acceptance/Integration-Testing/Module-Coverage, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Multi-Filter, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: High
  • Expected_Execution_Time: 6 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Medium

Coverage Tracking

  • Feature_Coverage: 50%
  • Integration_Points: Multi-filter system, Search integration, Filter state management
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: QA
  • Report_Categories: Integration-Testing, User-Acceptance, Regression-Coverage
  • Trend_Tracking: Yes
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Multi-filter system, Search functionality, Filter state management
  • Performance_Baseline: < 500ms for combined filter application
  • Data_Requirements: Mixed entities across categories, statuses, and utilities from user story

Prerequisites

  • Setup_Requirements: GL Codes page loaded, All filter controls accessible
  • User_Roles_Permissions: Billing Manager role
  • Test_Data: Consumer Billing + Water + Active entities: Water Consumption (4001-1001), Fixed Charges (4001-1003)
  • Prior_Test_Cases: Individual filter tests passed

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Verify all entities visible initially

Table shows all 17 entities

Initial count: 17 entities

Baseline state

2

Apply Category filter: "Consumer Billing"

Table shows only Consumer Billing entities

Expected: 4 Consumer Billing entities

First filter layer

3

Verify filtered count after category filter

Table shows 4 entities (Consumer Billing only)

Count: Water Consumption, Wastewater Charges, Fixed Charges, Late Payment Fees

Category filter verification

4

Apply Status filter: "Active" on top of category filter

Shows Consumer Billing + Active entities only

Expected: 3 entities (excluding Late Payment Fees - Inactive)

Second filter layer

5

Verify combined category + status filtering

Table shows Consumer Billing entities that are Active

Count: Water Consumption, Wastewater Charges, Fixed Charges

Combined filter validation

6

Apply Utility filter: "Water" on top of existing filters

Shows Consumer Billing + Active + Water entities

Expected: 2 entities (Water Consumption, Fixed Charges)

Third filter layer

7

Verify triple filter combination

Table shows only Water utility, Active, Consumer Billing entities

Final count: Water Consumption (4001-1001), Fixed Charges (4001-1003)

Triple filter verification

8

Add search term "Consumption" to existing filters

Further narrows to entities matching search + filters

Search term: "Consumption"

Fourth criteria addition

9

Verify search + triple filter combination

Shows only Water Consumption entity

Final result: Water Consumption only

Quadruple criteria filtering

10

Clear search term while maintaining filters

Returns to triple filter result

Action: Clear search box

Search removal test

11

Verify filters maintained after search clear

Still shows Water + Active + Consumer Billing entities

Expected: Water Consumption, Fixed Charges

Filter persistence

12

Remove Utility filter while maintaining Category + Status

Shows all Consumer Billing + Active entities

Expected: Water Consumption, Wastewater Charges, Fixed Charges

Filter removal test

13

Remove all filters using clear/reset functionality

All 17 entities return to table

Action: Clear all filters

Complete reset test

14

Verify all filter controls reset to defaults

All dropdowns show default "All" options

Status: "All Status", Category: "All Categories", Utility: "All Utilities"

Control state reset

Verification Points

  • Primary_Verification: Multiple filters work simultaneously and correctly narrow results at each layer
  • Secondary_Verifications: Filter removal works progressively, search integrates with filters, complete reset functionality
  • Negative_Verification: Filters should not conflict with each other, no entities should appear that don't match ALL active criteria

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Weekly
  • Maintenance_Effort: Medium
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: Individual filter functionality tests
  • Blocked_Tests: Performance tests under load
  • Parallel_Tests: Cannot run parallel with other filter tests
  • Sequential_Tests: Must complete before advanced filter scenario tests

Additional Information

  • Notes: Complex filtering essential for efficient entity management in large deployments
  • Edge_Cases: No results matching criteria, all entities matching criteria, filter conflicts
  • Risk_Areas: Performance degradation with multiple filters, UI responsiveness, state management
  • Security_Considerations: Ensure filtered views respect user access permissions

Missing Scenarios Identified

  • Scenario_1: Filter combination with bulk operations
  • Type: Integration
  • Rationale: Users need to perform bulk actions on filtered subsets
  • Priority: P2
  • Scenario_2: Filter state persistence across page navigation
  • Type: Usability
  • Rationale: Workflow efficiency for users working across multiple pages
  • Priority: P3






Test Case 9: Wastewater Charges Entity Management

Test Case Metadata

  • Test Case ID: BX05US01_TC_009
  • Title: Verify Wastewater Charges entity management with specific utility type validation and GL code 4001-1002
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer/Billing Services, UI, Database, MOD-Billing, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-QA/Module-Coverage/Regression-Coverage/Customer-Segment-Analysis/Revenue-Impact-Tracking, Customer-All, Risk-Medium, Business-High, Revenue-Impact-High, Integration-Wastewater-Management, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 4 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: High

Coverage Tracking

  • Feature_Coverage: 55%
  • Integration_Points: Wastewater billing system, Utility-specific validation
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Product
  • Report_Categories: Customer-Segment-Analysis, Revenue-Impact-Tracking, Module-Coverage
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Wastewater billing integration, GL code validation system
  • Performance_Baseline: < 2 seconds entity operations
  • Data_Requirements: Wastewater Charges entity with GL code 4001-1002, Active status, Wastewater utility

Prerequisites

  • Setup_Requirements: Wastewater Charges entity configured per user story sample data
  • User_Roles_Permissions: Billing Manager role
  • Test_Data: Wastewater Charges (Consumer Billing, 4001-1002, Wastewater, Active)
  • Prior_Test_Cases: Table display and basic entity operations verified

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Locate Wastewater Charges entity in table

Entity visible with complete details

Entity: Wastewater Charges, Category: Consumer Billing

Sample data verification

2

Verify Wastewater Charges GL code display

Shows GL code "4001-1002" correctly

Expected GL Code: 4001-1002

User story sample data

3

Verify Utility assignment

Shows "Wastewater" in Utility column

Expected Utility: Wastewater

Utility-specific assignment

4

Verify Category badge display

Shows "Consumer Billing" with blue badge

Expected Category: Consumer Billing (blue)

Visual indicator verification

5

Verify Active status display

Shows "Active" status with green indicator

Expected Status: Active (green toggle ON)

Status verification

6

Test Utility filter with Wastewater selection

Filter shows only Wastewater entities

Filter: Utility = Wastewater

Utility filtering test

7

Verify Wastewater Charges appears in filtered results

Entity visible when Wastewater filter applied

Expected: Wastewater Charges visible

Filter inclusion test

8

Test status toggle from Active to Inactive

Status changes successfully

Action: Toggle to Inactive

Status management

9

Verify dashboard Active count decreases

Active count reduces by 1

Before: 8 Active, After: 7 Active

Real-time dashboard update

10

Verify Wastewater Charges shows Inactive

Entity displays Inactive status

Expected Status: Inactive (gray toggle OFF)

Status change verification

11

Toggle status back to Active

Status restored to Active

Action: Toggle to Active

Status restoration

12

Verify GL code edit functionality

Edit mode activates with ✏️ icon

Action: Click edit icon

Edit capability test

13

Modify GL code to test validation

Enter new valid Wastewater GL code

New GL Code: 4001-1005

Wastewater-specific GL code

14

Save GL code change

Update saved successfully

Action: Click ✅ button

Save operation test

15

Verify updated GL code display

Shows new GL code in table

Expected: GL Code = 4001-1005

Update verification

Verification Points

  • Primary_Verification: Wastewater Charges entity properly configured with 4001-1002 GL code and Wastewater utility
  • Secondary_Verifications: Status toggle works, utility filtering includes entity, edit functionality operational
  • Negative_Verification: Entity should not appear in non-Wastewater utility filters

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Weekly
  • Maintenance_Effort: Low
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: Basic table display test
  • Blocked_Tests: Wastewater-specific integration tests
  • Parallel_Tests: Can run with other entity-specific tests
  • Sequential_Tests: Should complete before utility-specific validation tests

Additional Information

  • Notes: Wastewater Charges represents significant revenue stream requiring accurate GL code management
  • Edge_Cases: Wastewater service unavailable, seasonal wastewater billing variations
  • Risk_Areas: Utility-specific business rule validation, revenue recognition accuracy
  • Security_Considerations: Wastewater billing data sensitivity and compliance requirements

Missing Scenarios Identified

  • Scenario_1: Wastewater-specific rate calculation integration
  • Type: Integration
  • Rationale: Wastewater charges may have different calculation rules
  • Priority: P2
  • Scenario_2: Seasonal wastewater billing entity activation/deactivation
  • Type: Business Process
  • Rationale: Some utilities have seasonal wastewater billing
  • Priority: P3




Test Case 10: Entity Name Uniqueness Validation

Test Case Metadata

  • Test Case ID: BX05US01_TC_010
  • Title: Verify entity name uniqueness validation within same category and utility preventing duplicates
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: Functional/Validation
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Negative, Consumer/Billing Services, API, Database, MOD-Billing, P1-Critical, Phase-Smoke, Type-Validation, Platform-Web, Report-Engineering/QA/Security-Validation/Quality-Dashboard/Smoke-Test-Results, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Data-Validation, Entity-Uniqueness

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 5 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 60%
  • Integration_Points: Entity validation system, Database constraints, Error handling
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: Security-Validation, Quality-Dashboard, Engineering
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Entity validation system, Database uniqueness constraints
  • Performance_Baseline: < 300ms validation response
  • Data_Requirements: Existing entities: Water Consumption (Consumer Billing, Water), Fixed Charges (Consumer Billing, Water)

Prerequisites

  • Setup_Requirements: Entity creation/edit functionality enabled
  • User_Roles_Permissions: Billing Manager role with entity management permissions
  • Test_Data: Existing Consumer Billing + Water entities: Water Consumption, Fixed Charges
  • Prior_Test_Cases: Entity edit functionality verified

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Identify existing entity configuration

Note existing entity details

Reference: Water Consumption (Consumer Billing, Water)

Baseline entity

2

Attempt to create/edit entity with duplicate name in same category+utility

Access entity creation or edit mode

Target: Create "Water Consumption" in Consumer Billing + Water

Duplicate scenario setup

3

Enter duplicate entity name

System accepts input initially

Duplicate Name: "Water Consumption"

Input acceptance test

4

Select same category as existing entity

Category selection allowed

Category: Consumer Billing

Category matching

5

Select same utility as existing entity

Utility selection allowed

Utility: Water

Utility matching

6

Attempt to save duplicate entity name configuration

Validation error displayed

Action: Save duplicate configuration

BR3 - Uniqueness validation

7

Verify specific error message

Error shows entity name conflict

Expected Error: "Entity name 'Water Consumption' already exists for Consumer Billing + Water"

Specific error messaging

8

Verify save operation prevented

Entity not created/updated

Status: Save blocked by validation

Save prevention

9

Test cross-category uniqueness allowance

Same name allowed in different category

Test: "Water Consumption" in Payment Channels category

Cross-category validation

10

Verify cross-category save succeeds

Different category allows same name

Expected: Save successful for different category

Category independence

11

Test cross-utility uniqueness allowance

Same name allowed in different utility

Test: "Water Consumption" in Consumer Billing + Wastewater

Cross-utility validation

12

Verify cross-utility save succeeds

Different utility allows same name

Expected: Save successful for different utility

Utility independence

13

Test unique name acceptance

Unique name saves successfully

Unique Name: "Water Service Charges" (Consumer Billing, Water)

Positive validation

14

Verify unique name save successful

Entity created/updated with unique name

Expected: Save successful

Unique name acceptance

Verification Points

  • Primary_Verification: Duplicate entity names prevented within same category + utility combination
  • Secondary_Verifications: Cross-category and cross-utility duplicates allowed, specific error messages displayed
  • Negative_Verification: Duplicate names should NOT be saved within same category + utility

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Daily
  • Maintenance_Effort: Medium
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: Entity edit/create functionality
  • Blocked_Tests: Bulk entity creation tests
  • Parallel_Tests: Cannot run parallel with other entity creation tests
  • Sequential_Tests: Must complete before advanced entity management tests

Additional Information

  • Notes: Entity name uniqueness critical for avoiding revenue recognition conflicts
  • Edge_Cases: Case sensitivity variations, special characters in names, very long entity names
  • Risk_Areas: Database constraint bypass, validation rule conflicts, user experience during errors
  • Security_Considerations: Prevent entity name manipulation to bypass business rules

Missing Scenarios Identified

  • Scenario_1: Case-insensitive entity name validation
  • Type: Edge Case
  • Rationale: Prevent user confusion with case variations of same name
  • Priority: P2
  • Scenario_2: Entity name validation during bulk imports
  • Type: Integration
  • Rationale: Bulk operations must respect same uniqueness rules
  • Priority: P2




Test Case 11: Show/Hide Filters Toggle Functionality

Test Case Metadata

  • Test Case ID: BX05US01_TC_011
  • Title: Verify Show Filters and Hide Filters toggle button functionality for filter panel management
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: UI/Functional
  • Test Level: System
  • Priority: P3-Medium
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer/Billing Services, UI, MOD-Billing, P3-Medium, Phase-Regression, Type-UI, Platform-Web, Report-QA/User-Acceptance/Module-Coverage/Cross-Browser-Results, Customer-All, Risk-Low, Business-Medium, Revenue-Impact-Low, Integration-UI-Controls, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Low
  • Business_Priority: Could-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Low
  • Complexity_Level: Low
  • Expected_Execution_Time: 2 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: None
  • Failure_Impact: Low

Coverage Tracking

  • Feature_Coverage: 65%
  • Integration_Points: UI filter controls, State management
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: QA
  • Report_Categories: User-Acceptance, Cross-Browser-Results, Module-Coverage
  • Trend_Tracking: No
  • Executive_Visibility: No
  • Customer_Impact_Level: Low

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Filter UI components, State management system
  • Performance_Baseline: < 100ms toggle response
  • Data_Requirements: Standard GL entities for filter testing

Prerequisites

  • Setup_Requirements: GL Codes page loaded with filter controls visible
  • User_Roles_Permissions: Billing Manager role
  • Test_Data: Standard entity set for filter testing
  • Prior_Test_Cases: Page load successful

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Locate filter section above entity table

Filter controls visible with dropdowns

Visible: Status, Utilities, Category dropdowns + Search

Initial filter state

2

Locate "Show Filters"/"Hide Filters" toggle button

Toggle button visible near filter controls

Button location: Right side of filter area

Wireframe UI element

3

Verify initial button state

Button shows "Hide Filters" when filters visible

Initial state: "Hide Filters" button

Default expanded state

4

Click "Hide Filters" button

Filter controls collapse/hide from view

Action: Click "Hide Filters"

Collapse functionality

5

Verify filter controls hidden

Status, Utilities, Category dropdowns not visible

Hidden elements: All filter dropdowns

UI collapse verification

6

Verify search bar state

Search bar behavior (hidden or remains visible)

Search bar: Check visibility state

Search persistence

7

Verify button text changes

Button now shows "Show Filters"

Updated text: "Show Filters"

Button state update

8

Verify table remains functional

Entity table still displays and operates normally

Table function: All entities visible and interactive

Core functionality preserved

9

Click "Show Filters" button

Filter controls expand and become visible again

Action: Click "Show Filters"

Expand functionality

10

Verify all filter controls restored

Status, Utilities, Category dropdowns visible

Restored elements: All filter dropdowns

UI expansion verification

11

Verify filter states preserved

Previously applied filters maintained

Filter state: Any applied filters remain active

State persistence

12

Verify button text reverts

Button shows "Hide Filters" again

Updated text: "Hide Filters"

Button state revert

13

Test filter functionality after toggle

Apply a filter to verify functionality restored

Test filter: Status = Active

Functionality verification

14

Verify applied filter works normally

Filter applies and narrows entity results

Expected: Only active entities shown

Filter operation normal

Verification Points

  • Primary_Verification: Show/Hide Filters button properly toggles filter control visibility
  • Secondary_Verifications: Button text updates correctly, filter states preserved, table functionality unaffected
  • Negative_Verification: Hiding filters should not reset applied filters or break table functionality

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Monthly
  • Maintenance_Effort: Low
  • Automation_Candidate: Planned

Test Relationships

  • Blocking_Tests: Page load test
  • Blocked_Tests: None
  • Parallel_Tests: Can run with other UI functionality tests
  • Sequential_Tests: Should run after basic filter tests

Additional Information

  • Notes: UI enhancement for users who prefer more screen space for entity table
  • Edge_Cases: Rapid toggle clicking, browser window resize during hidden state
  • Risk_Areas: State management, CSS transition issues, accessibility concerns
  • Security_Considerations: None specific to this UI functionality

Missing Scenarios Identified

  • Scenario_1: Toggle state persistence across page refreshes
  • Type: Usability
  • Rationale: User preference should be remembered
  • Priority: P4
  • Scenario_2: Keyboard accessibility for toggle button
  • Type: Accessibility
  • Rationale: Ensure keyboard navigation support
  • Priority: P3




Test Case 12: Bulk GL Code Assignment Workflow

Test Case Metadata

  • Test Case ID: BX05US01_TC_012
  • Title: Verify bulk GL code assignment for multiple entities missing GL code configurations
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: Functional/Integration
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Acceptance
  • Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer/Billing Services, UI, Database, MOD-Billing, P1-Critical, Phase-Acceptance, Type-Integration, Platform-Web, Report-Engineering/Product/QA/User-Acceptance/Revenue-Impact-Tracking, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Bulk-Operations, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Onboarding
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 8 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 70%
  • Integration_Points: Bulk operations system, GL code validation, Dashboard updates
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Product
  • Report_Categories: User-Acceptance, Revenue-Impact-Tracking, Product
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Bulk operations system, GL code validation engine, Dashboard calculation system
  • Performance_Baseline: < 3 seconds for bulk assignment of 5 entities
  • Data_Requirements: Multiple entities with "Not set" GL codes for bulk assignment testing

Prerequisites

  • Setup_Requirements: Entities without GL codes available for testing
  • User_Roles_Permissions: Billing Manager role with bulk operation permissions
  • Test_Data: Entities with "Not set" GL codes: UPI, and additional test entities
  • Prior_Test_Cases: Bulk selection functionality verified

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Filter entities to show only those with "Not set" GL codes

Table shows entities missing GL code assignments

Filter condition: GL Code = "Not set"

Jobs-to-Be-Done scenario

2

Note current "Configured with GL Codes" dashboard count

Record baseline count for verification

Baseline: Current configured count (e.g., 9)

Dashboard baseline

3

Select multiple entities with "Not set" GL codes using checkboxes

Multiple entities selected for bulk operation

Selected entities: UPI + 2-3 other "Not set" entities

Bulk selection

4

Verify bulk operation controls appear

Bulk GL code assignment option becomes available

Expected: "Bulk Assign GL Codes" button or option

Bulk control activation

5

Click bulk GL code assignment option

Bulk assignment dialog/interface opens

Action: Click "Bulk Assign GL Codes"

Bulk operation initiation

6

Verify bulk assignment interface

Shows selected entities with GL code input fields

Interface: List of selected entities with individual GL code inputs

Bulk interface verification

7

Enter valid GL codes for each selected entity

GL codes accepted in bulk assignment form

Test GL Codes: 5001-3001, 5001-3002, 5001-3003

Bulk input validation

8

Verify individual GL code format validation in bulk mode

Each GL code validated for ####-#### format

Format validation: Each input field validates independently

Individual validation

9

Verify duplicate prevention across bulk assignment

System prevents duplicate GL codes within bulk assignment

Duplicate test: Try entering same GL code for multiple entities

Bulk duplicate prevention

10

Click confirm/save bulk assignment

Bulk assignment processing initiated

Action: Confirm bulk GL code assignment

Bulk processing

11

Verify success confirmation message

System confirms successful bulk assignment

Expected: "X entities successfully assigned GL codes"

Bulk success feedback

12

Verify all selected entities updated in table

Each entity now shows assigned GL code

Expected: All selected entities show new GL codes instead of "Not set"

Bulk update verification

13

Verify dashboard "Configured with GL Codes" count increased

Count increases by number of entities updated

Expected: Previous count + number of entities assigned

Dashboard update validation

14

Test bulk assignment with validation error scenario

Include one invalid GL code in bulk assignment

Invalid GL Code: "123-45" (wrong format)

Error handling test

15

Verify partial failure handling

System handles mixed success/failure in bulk operation

Expected: Success for valid codes, error for invalid ones

Partial failure management

Verification Points

  • Primary_Verification: Bulk GL code assignment successfully updates multiple entities simultaneously
  • Secondary_Verifications: Dashboard metrics update, individual validation maintained, error handling works
  • Negative_Verification: Invalid GL codes should not be assigned, duplicates should be prevented

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Weekly
  • Maintenance_Effort: High
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: Bulk selection and individual GL code assignment tests
  • Blocked_Tests: Integration stress tests
  • Parallel_Tests: Cannot run parallel with other bulk operations
  • Sequential_Tests: Must complete before bulk status operations

Additional Information

  • Notes: Critical workflow for initial system setup and ongoing entity configuration management
  • Edge_Cases: Very large bulk assignments, network interruption during bulk processing
  • Risk_Areas: Partial completion scenarios, performance with large datasets, rollback on failures
  • Security_Considerations: Ensure bulk operations respect user permissions and audit requirements

Missing Scenarios Identified

  • Scenario_1: Bulk GL code assignment with template/pattern application
  • Type: Enhancement
  • Rationale: Efficiency improvement for similar entity types
  • Priority: P2
  • Scenario_2: Bulk assignment progress indicator for large datasets
  • Type: Usability
  • Rationale: User feedback during long-running bulk operations
  • Priority: P3




Test Case 13: Entity Search by Name - Partial Match

Test Case Metadata

  • Test Case ID: BX05US01_TC_013
  • Title: Verify entity search functionality with partial name matching capability for real-time filtering
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer/Billing Services, UI, Database, MOD-Billing, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering/QA/User-Acceptance/Module-Coverage/Regression-Coverage, Customer-All, Risk-Low, Business-High, Revenue-Impact-Medium, Integration-Search-Engine, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Low
  • Complexity_Level: Medium
  • Expected_Execution_Time: 3 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Medium

Coverage Tracking

  • Feature_Coverage: 35%
  • Integration_Points: Search engine, Real-time filtering
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: QA
  • Report_Categories: User-Acceptance, Regression-Coverage, Module-Coverage
  • Trend_Tracking: Yes
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Search functionality, Real-time filtering system
  • Performance_Baseline: < 500ms search response
  • Data_Requirements: Entity names from user story: Water Consumption, Wastewater Charges, etc.

Prerequisites

  • Setup_Requirements: GL Codes page loaded, Search bar visible and functional
  • User_Roles_Permissions: Billing Manager role
  • Test_Data: Entities containing "Water": Water Consumption, Wastewater Charges
  • Prior_Test_Cases: Table display functionality verified

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Locate search bar with placeholder text

"Search entities..." placeholder visible above table

UI Element: Search input field

AC002 - Search functionality

2

Click in search bar

Search field becomes active with cursor

Action: Click search input

Input activation

3

Enter partial search term "Water"

Search input accepts text

Search term: "Water"

Partial match test

4

Verify real-time filtering activates

Table filters immediately as typing

Expected: Results filter in real-time

Real-time search behavior

5

Verify filtered results display

Shows entities containing "Water" in name

Expected results: Water Consumption, Wastewater Charges

Partial match validation

6

Verify non-matching entities hidden

Only matching entities visible

Hidden: Razorpay, NEFT/RTGS, UPI, Fixed Charges, Late Payment Fees

Negative filtering

7

Verify case-insensitive search

Search works regardless of case

Test: "water" (lowercase) should return same results

Case insensitivity

8

Test search with no results

Enter term that matches no entities

Search term: "XYZ123"

No results scenario

9

Verify "no results" message

Appropriate message displayed for no matches

Expected: "No GL entities found matching your search criteria."

No results feedback

10

Clear search term

Remove search text to restore all entities

Action: Clear search field

Search reset

11

Verify all entities return

All 17 entities visible again

Expected: Complete entity list restored

Reset functionality

12

Test search with special characters

Search handles special characters properly

Search term: "Payment-"

Special character handling

Verification Points

  • Primary_Verification: Search returns entities with "Water" in name (Water Consumption, Wastewater Charges)
  • Secondary_Verifications: Real-time filtering works, case-insensitive, clear search restores all
  • Negative_Verification: Non-matching entities should not be displayed during search

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Weekly
  • Maintenance_Effort: Low
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: Table display test
  • Blocked_Tests: Combined search and filter tests
  • Parallel_Tests: Can run with other search functionality tests
  • Sequential_Tests: Should precede complex filter combination tests

Additional Information

  • Notes: Search functionality is essential for quickly locating specific entities in large datasets
  • Edge_Cases: Very long search terms, Unicode characters, SQL injection attempts
  • Risk_Areas: Performance with large datasets, search accuracy, SQL injection vulnerabilities
  • Security_Considerations: Ensure search input is properly sanitized to prevent injection attacks

Missing Scenarios Identified

  • Scenario_1: Search within filtered results (search + filter combination)
  • Type: Integration
  • Rationale: Users often need to search within already filtered entity sets
  • Priority: P2
  • Scenario_2: Search highlighting of matched terms in results
  • Type: Enhancement
  • Rationale: Visual indication of why entities match the search term
  • Priority: P3




Test Case 14: Status Filter - Active Entities Only

Test Case Metadata

  • Test Case ID: BX05US01_TC_014
  • Title: Verify status dropdown filter functionality to display only active entities with proper filtering
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer/Billing Services, UI, Database, MOD-Billing, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering/QA/User-Acceptance/Regression-Coverage/Module-Coverage, Customer-All, Risk-Low, Business-High, Revenue-Impact-Medium, Integration-Filter-System, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Low
  • Complexity_Level: Medium
  • Expected_Execution_Time: 3 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Medium

Coverage Tracking

  • Feature_Coverage: 40%
  • Integration_Points: Status filtering system, UI filter controls
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: QA
  • Report_Categories: User-Acceptance, Regression-Coverage, Module-Coverage
  • Trend_Tracking: Yes
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Status filter controls, Entity status tracking
  • Performance_Baseline: < 300ms filter application
  • Data_Requirements: 8 active entities from user story sample data

Prerequisites

  • Setup_Requirements: GL Codes page loaded, Filter controls visible
  • User_Roles_Permissions: Billing Manager role
  • Test_Data: Active entities: Water Consumption, Wastewater Charges, Fixed Charges, Razorpay, NEFT/RTGS (total 8 active)
  • Prior_Test_Cases: Page load successful, table display verified

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Locate Status dropdown filter above table

Status dropdown visible with "All Status" default

Default state: "All Status" selected

Filter identification

2

Click Status dropdown to open options

Dropdown opens showing filter options

Options: All Status, Active, Inactive

AC003 - Status filter options

3

Select "Active" from dropdown options

Filter applied, dropdown closes

Selection: Active

Filter application

4

Verify only active entities displayed

Table shows exactly 8 entities with "Active" status

Expected: 8 entities (Water Consumption, Wastewater Charges, Fixed Charges, Razorpay, NEFT/RTGS)

Active filter validation

5

Verify inactive entities hidden

No entities with "Inactive" status visible

Hidden: Late Payment Fees, UPI, other inactive entities

Negative filtering

6

Verify status indicators consistency

All visible entities show green "Active" status

Visual: Green toggle switches in ON position

Status indicator verification

7

Verify entity count matches filter

Count active entities matches dashboard "Active Entities" card

Expected count: 8 entities

Cross-reference validation

8

Verify dropdown state after filtering

Status dropdown shows "Active" as selected

UI state: "Active" displayed in dropdown

Selection persistence

9

Test filter performance

Filter applies within acceptable timeframe

Performance: < 300ms response time

Performance validation

10

Verify table functionality during filtering

Table remains interactive (sorting, editing if available)

Functionality: All table features work with filtered results

Feature integration

11

Verify page elements unaffected

Dashboard cards and other elements remain functional

Element check: Dashboard metrics still accurate

UI consistency

12

Test filter with search combination

Apply search term on top of Active filter

Test: Search "Water" + Active filter

Filter integration

Verification Points

  • Primary_Verification: Only 8 active entities displayed after applying Active status filter
  • Secondary_Verifications: Green status indicators shown, inactive entities hidden, dropdown state updated
  • Negative_Verification: Inactive entities should NOT appear, filter should not reset unexpectedly

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Weekly
  • Maintenance_Effort: Low
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: Page load and table display tests
  • Blocked_Tests: Multiple filter combination tests
  • Parallel_Tests: Can run with other single filter tests
  • Sequential_Tests: Should precede complex filter scenarios

Additional Information

  • Notes: Active status filtering is critical for focusing on revenue-generating entities
  • Edge_Cases: All entities active, no entities active, status changes during filtering
  • Risk_Areas: Filter state management, performance with large datasets, UI responsiveness
  • Security_Considerations: Ensure filter doesn't bypass role-based entity access controls

Missing Scenarios Identified

  • Scenario_1: Filter persistence across page refreshes
  • Type: Usability
  • Rationale: Users expect filter state to be maintained for workflow continuity
  • Priority: P3
  • Scenario_2: Filter impact on bulk operations
  • Type: Integration
  • Rationale: Bulk operations should respect current filter state
  • Priority: P2




Test Case 15: Status Filter - Inactive Entities Only

Test Case Metadata

  • Test Case ID: BX05US01_TC_015
  • Title: Verify status dropdown filter functionality to display only inactive entities with proper filtering
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer/Billing Services, UI, Database, MOD-Billing, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering/QA/User-Acceptance/Regression-Coverage/Module-Coverage, Customer-All, Risk-Low, Business-High, Revenue-Impact-Medium, Integration-Filter-System, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Low
  • Complexity_Level: Medium
  • Expected_Execution_Time: 3 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Medium

Coverage Tracking

  • Feature_Coverage: 45%
  • Integration_Points: Status filtering system, UI filter controls
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: QA
  • Report_Categories: User-Acceptance, Regression-Coverage, Module-Coverage
  • Trend_Tracking: Yes
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Status filter controls, Entity status tracking
  • Performance_Baseline: < 300ms filter application
  • Data_Requirements: 9 inactive entities from user story sample data

Prerequisites

  • Setup_Requirements: GL Codes page loaded, Filter controls visible
  • User_Roles_Permissions: Billing Manager role
  • Test_Data: Inactive entities: Late Payment Fees, UPI (total 9 inactive entities per user story)
  • Prior_Test_Cases: Page load successful, table display verified

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Verify Status dropdown accessibility

Status dropdown visible and clickable

Current state: "All Status" default

Filter availability

2

Click Status dropdown to reveal options

Dropdown expands showing all available options

Options: All Status, Active, Inactive

Dropdown functionality

3

Select "Inactive" from dropdown menu

Filter selection applied successfully

Selection: Inactive

Filter application

4

Verify only inactive entities displayed

Table shows exactly 9 entities with "Inactive" status

Expected: 9 entities including Late Payment Fees, UPI

Inactive filter validation

5

Verify active entities hidden

No entities with "Active" status visible in table

Hidden: Water Consumption, Wastewater Charges, Fixed Charges, Razorpay, NEFT/RTGS

Negative filtering

6

Verify status indicators consistency

All visible entities show gray "Inactive" status

Visual: Gray toggle switches in OFF position

Status indicator verification

7

Check status badge appearance

Inactive entities show "Inactive" text/badge

Badge state: Gray or dimmed "Inactive" labels

Visual consistency

8

Verify entity count accuracy

Count matches dashboard "Inactive Entities" card

Expected count: 9 entities

Cross-reference validation

9

Verify dropdown selection persistence

Status dropdown displays "Inactive" as selected

UI state: "Inactive" shown in dropdown

Selection state

10

Test activation capability on filtered results

Attempt to activate an inactive entity (if GL code present)

Test action: Toggle Late Payment Fees if it has GL code

Action availability

11

Verify filter maintains during entity actions

Filter remains active during entity operations

Persistence test: Filter stays applied during interactions

State management

12

Test filter clearing functionality

Return to "All Status" to show all entities

Action: Select "All Status" from dropdown

Filter reset

Verification Points

  • Primary_Verification: Only 9 inactive entities displayed after applying Inactive status filter
  • Secondary_Verifications: Gray status indicators shown, active entities hidden, dropdown state maintained
  • Negative_Verification: Active entities should NOT appear, filter should not auto-reset

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Weekly
  • Maintenance_Effort: Low
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: Page load and table display tests
  • Blocked_Tests: Entity activation/deactivation workflow tests
  • Parallel_Tests: Can run with other single filter tests
  • Sequential_Tests: Should precede status change workflow tests

Additional Information

  • Notes: Inactive filtering helps identify entities requiring attention or potential activation
  • Edge_Cases: All entities inactive, status changes during filtering, concurrent user modifications
  • Risk_Areas: Filter accuracy with status changes, UI state consistency, performance impact
  • Security_Considerations: Ensure filter respects user permissions for entity visibility

Missing Scenarios Identified

  • Scenario_1: Inactive entity activation workflow from filtered view
  • Type: Workflow
  • Rationale: Users often activate entities directly from inactive-filtered view
  • Priority: P2
  • Scenario_2: Bulk activation of inactive entities
  • Type: Integration
  • Rationale: Efficient workflow for seasonal entity management
  • Priority: P2




Test Case 16: Utility Type Filter Application

Test Case Metadata

  • Test Case ID: BX05US01_TC_016
  • Title: Verify utility dropdown filter functionality for Water, Wastewater, and All utility types
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer/Billing Services, UI, Database, MOD-Billing, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering/QA/User-Acceptance/Regression-Coverage/Customer-Segment-Analysis, Customer-All, Risk-Low, Business-High, Revenue-Impact-Medium, Integration-Utility-Management, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Low
  • Complexity_Level: Medium
  • Expected_Execution_Time: 4 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Medium

Coverage Tracking

  • Feature_Coverage: 50%
  • Integration_Points: Utility filtering system, Utility type management
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: QA
  • Report_Categories: Customer-Segment-Analysis, User-Acceptance, Regression-Coverage
  • Trend_Tracking: Yes
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Utility filter controls, Utility type categorization system
  • Performance_Baseline: < 300ms filter application
  • Data_Requirements: Entities with different utilities: Water, Wastewater, All

Prerequisites

  • Setup_Requirements: GL Codes page loaded, Utility filter dropdown accessible
  • User_Roles_Permissions: Billing Manager role
  • Test_Data: Water entities: Water Consumption, Fixed Charges; Wastewater: Wastewater Charges; All: Late Payment Fees, Razorpay, NEFT/RTGS, UPI
  • Prior_Test_Cases: Page load successful, table display verified

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Locate Utilities dropdown filter

Utilities dropdown visible with "All Utilities" default

Default state: "All Utilities" selected

Filter identification

2

Click Utilities dropdown to show options

Dropdown opens revealing available utility types

Options: All Utilities, Water, Wastewater, All

Utility options display

3

Select "Water" from dropdown options

Filter applied to Water utility entities only

Selection: Water

Water filter application

4

Verify Water utility entities displayed

Shows entities assigned to Water utility

Expected results: Water Consumption, Fixed Charges

Water utility validation

5

Verify non-Water entities hidden

Wastewater and "All" utility entities not visible

Hidden: Wastewater Charges, Late Payment Fees, Payment channel entities

Negative filtering

6

Note entity count for Water filter

Record count of Water utility entities

Count: 2 entities (Water Consumption, Fixed Charges)

Water entity count

7

Select "Wastewater" from utilities filter

Filter applied to Wastewater utility entities

Selection: Wastewater

Wastewater filter application

8

Verify Wastewater utility entities displayed

Shows entities assigned to Wastewater utility

Expected results: Wastewater Charges

Wastewater utility validation

9

Verify non-Wastewater entities hidden

Water and "All" utility entities not visible

Hidden: Water entities, Payment channel entities

Wastewater negative filtering

10

Select "All" from utilities filter

Filter applied to entities with "All" utility designation

Selection: All (utility type)

"All" utility filter

11

Verify "All" utility entities displayed

Shows entities designated for all utility types

Expected results: Late Payment Fees, Razorpay, NEFT/RTGS, UPI

"All" utility validation

12

Verify utility-specific entities hidden

Water and Wastewater specific entities not visible

Hidden: Water Consumption, Wastewater Charges, Fixed Charges

"All" utility negative filtering

13

Return to "All Utilities" filter

Reset filter to show all entities regardless of utility

Selection: All Utilities

Filter reset

14

Verify all entities restored

All 17 entities visible again

Expected: Complete entity list displayed

Reset verification

Verification Points

  • Primary_Verification: Utility filter correctly displays entities based on utility type assignment
  • Secondary_Verifications: Filter options match user story data, entity counts accurate, filter reset works
  • Negative_Verification: Entities not matching selected utility should be hidden

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Weekly
  • Maintenance_Effort: Low
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: Page load and table display tests
  • Blocked_Tests: Utility-specific workflow tests
  • Parallel_Tests: Can run with other single filter tests
  • Sequential_Tests: Should precede utility-based business rule tests

Additional Information

  • Notes: Utility filtering enables utility-specific revenue analysis and entity management
  • Edge_Cases: New utility types added, entities without utility assignment, mixed utility scenarios
  • Risk_Areas: Filter accuracy with utility changes, performance with utility-heavy datasets
  • Security_Considerations: Ensure utility filter respects user access to specific utility types

Missing Scenarios Identified

  • Scenario_1: Utility filter with GL code assignment workflow
  • Type: Integration
  • Rationale: Users often assign GL codes to entities within specific utility types
  • Priority: P2
  • Scenario_2: Utility-specific dashboard metrics
  • Type: Analytics
  • Rationale: Dashboard could show metrics per utility type when filtered
  • Priority: P3




Test Case 17: Bulk Entity Selection

Test Case Metadata

  • Test Case ID: BX05US01_TC_017
  • Title: Verify bulk selection of entities using checkboxes for multi-entity operations and management
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer/Billing Services, UI, Database, MOD-Billing, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering/QA/User-Acceptance/Module-Coverage/Regression-Coverage, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Bulk-Operations, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 4 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: Medium

Coverage Tracking

  • Feature_Coverage: 92%
  • Integration_Points: Bulk selection system, UI state management, Multi-entity operations
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: QA
  • Report_Categories: User-Acceptance, Regression-Coverage, Module-Coverage
  • Trend_Tracking: Yes
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Checkbox controls, Bulk operation interface, State management system
  • Performance_Baseline: < 100ms checkbox response time
  • Data_Requirements: Multiple entities available for selection testing

Prerequisites

  • Setup_Requirements: Entity table loaded with checkbox column visible
  • User_Roles_Permissions: Billing Manager role with bulk operation permissions
  • Test_Data: Mixed entities: Water Consumption, Razorpay, UPI, Fixed Charges for selection testing
  • Prior_Test_Cases: Table display functionality verified

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Verify checkbox column presence in table

Leftmost column shows checkboxes for each entity

Column position: First column before Category

AC012 - Checkbox column verification

2

Verify all entity rows have checkboxes

Each entity row contains selectable checkbox

Visual check: Checkbox present for all 17 entities

Individual checkbox presence

3

Click individual entity checkbox

Checkbox becomes selected with visual indication

Test entity: Water Consumption

Individual selection test

4

Verify visual selection feedback

Selected row highlighted or checkbox marked

Visual: Checkmark in checkbox, row highlighting

Selection feedback

5

Select multiple individual entities

Click checkboxes for multiple entities

Selected entities: Water Consumption, Razorpay, Fixed Charges

Multiple selection

6

Verify multiple selection state

All selected checkboxes show selected state

Expected: 3 entities selected with visual indication

Multi-selection verification

7

Verify bulk action controls appear

Bulk operation buttons/menu becomes visible

Expected: Bulk operations interface activated

Bulk controls activation

8

Locate master checkbox in header

Header row contains master select/deselect checkbox

Location: Table header checkbox column

Master checkbox identification

9

Click master checkbox to select all

All entity checkboxes become selected

Action: Click header checkbox

Select all functionality

10

Verify all entities selected

All 17 entity checkboxes show selected state

Expected: All entities visually selected

Master select verification

11

Click master checkbox again to deselect all

All entity checkboxes become deselected

Action: Click header checkbox again

Deselect all functionality

12

Verify all entities deselected

No entity checkboxes show selected state

Expected: All checkboxes cleared

Master deselect verification

13

Test partial selection with master checkbox

Select some entities then check master checkbox behavior

Test: Select 3 entities, observe master checkbox state

Partial selection handling

14

Verify selection count display

Interface shows count of selected entities

Expected: "3 entities selected" or similar indicator

Selection counter

Verification Points

  • Primary_Verification: Individual and bulk entity selection works correctly using checkboxes
  • Secondary_Verifications: Visual feedback for selections, master checkbox functions properly, bulk controls activated
  • Negative_Verification: Checkboxes should not auto-select, selections should not persist inappropriately

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Weekly
  • Maintenance_Effort: Low
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: Table display functionality
  • Blocked_Tests: Bulk operation execution tests
  • Parallel_Tests: Can run with other UI selection tests
  • Sequential_Tests: Must precede bulk operation tests

Additional Information

  • Notes: Bulk selection is foundation for efficient multi-entity management workflows
  • Edge_Cases: Very large entity sets, performance with many selections, browser compatibility
  • Risk_Areas: State management with selections, UI responsiveness, memory usage with large selections
  • Security_Considerations: Ensure selection state doesn't expose unauthorized entities

Missing Scenarios Identified

  • Scenario_1: Selection persistence during filtering operations
  • Type: Integration
  • Rationale: Users expect selections to be maintained when applying filters
  • Priority: P3
  • Scenario_2: Keyboard shortcuts for bulk selection (Ctrl+A, Shift+click)
  • Type: Enhancement
  • Rationale: Power users expect keyboard-driven selection capabilities
  • Priority: P4




Test Case 18: Bulk Status Operations

Test Case Metadata

  • Test Case ID: BX05US01_TC_018
  • Title: Verify bulk operations for status changes affecting multiple entities with confirmation and impact analysis
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: Functional/Integration
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Regression
  • Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer/Billing Services, UI, Database, MOD-Billing, P1-Critical, Phase-Regression, Type-Integration, Platform-Web, Report-Engineering/Product/QA/User-Acceptance/Revenue-Impact-Tracking, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Bulk-Processing, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 6 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 95%
  • Integration_Points: Bulk processing engine, Status management system, Dashboard updates, Validation system
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Product
  • Report_Categories: Revenue-Impact-Tracking, User-Acceptance, Product
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Bulk processing system, Confirmation dialog system, Dashboard calculation engine
  • Performance_Baseline: < 3 seconds for bulk operation on 5 entities
  • Data_Requirements: Multiple entities with GL codes for bulk status testing

Prerequisites

  • Setup_Requirements: Bulk selection functionality verified, Confirmation system active
  • User_Roles_Permissions: Billing Manager role with bulk operation permissions
  • Test_Data: Active entities with GL codes: Water Consumption (4001-1001), Fixed Charges (4001-1003), Razorpay (1001-2001)
  • Prior_Test_Cases: Bulk selection functionality verified

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Select multiple active entities with GL codes

3 active entities selected for bulk operation

Selected: Water Consumption, Fixed Charges, Razorpay

AC013 - Bulk selection for status change

2

Verify bulk operation controls appear

Bulk action menu/buttons become visible

Expected: "Bulk Actions" or similar interface element

Bulk controls activation

3

Locate bulk status change option

Find bulk deactivate/activate option in interface

Option: "Bulk Status Change" or "Deactivate Selected"

Bulk status option

4

Click bulk status change option

Bulk operation dialog or interface opens

Action: Click bulk status change

Bulk operation initiation

5

Verify bulk operation preview

Interface shows entities to be affected

Preview: List of 3 selected entities with current status

Operation preview

6

Verify impact analysis display

System shows impact of bulk status change

Impact info: "3 entities will be deactivated"

Impact analysis

7

Note current dashboard metrics

Record baseline before bulk operation

Baseline: Active=8, Inactive=9

Pre-operation metrics

8

Confirm bulk status change

Proceed with bulk deactivation

Action: Confirm bulk operation

Operation execution

9

Verify bulk processing indication

System shows processing status

Expected: Progress indicator or "Processing..." message

Processing feedback

10

Verify all selected entities status changed

All 3 entities now show "Inactive" status

Expected: Water Consumption, Fixed Charges, Razorpay = Inactive

Bulk status verification

11

Verify dashboard metrics updated

Active count decreases by 3, Inactive increases by 3

Expected: Active=5, Inactive=12

Dashboard bulk update

12

Verify bulk operation success message

System confirms successful bulk operation

Expected: "3 entities successfully deactivated"

Success confirmation

13

Test bulk activation of inactive entities

Select inactive entities and bulk activate

Test: Select 2 inactive entities, bulk activate

Reverse operation test

14

Verify bulk activation with GL code validation

Only entities with GL codes can be bulk activated

Validation: Entities without GL codes excluded or error shown

Validation during bulk ops

Verification Points

  • Primary_Verification: Bulk status operations successfully change multiple entity statuses simultaneously
  • Secondary_Verifications: Dashboard metrics update correctly, impact analysis provided, validation maintained
  • Negative_Verification: Entities without GL codes should not be bulk activated, failed operations should not partially complete

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Weekly
  • Maintenance_Effort: High
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: Bulk selection and individual status change functionality
  • Blocked_Tests: Integration with external systems for bulk operations
  • Parallel_Tests: Cannot run parallel with other bulk operations
  • Sequential_Tests: Must complete before external system integration tests

Additional Information

  • Notes: Bulk operations critical for seasonal entity management and operational efficiency
  • Edge_Cases: Network interruption during bulk processing, very large bulk operations, concurrent user conflicts
  • Risk_Areas: Partial completion scenarios, dashboard synchronization, performance with large datasets
  • Security_Considerations: Ensure bulk operations maintain same authorization checks as individual operations

Missing Scenarios Identified

  • Scenario_1: Bulk operation rollback on partial failure
  • Type: Error Handling
  • Rationale: System should handle scenarios where some entities in bulk operation fail
  • Priority: P1
  • Scenario_2: Bulk operation audit trail and compliance logging
  • Type: Compliance
  • Rationale: Bulk operations must maintain complete audit trails for compliance
  • Priority: P2




Test Case 19: Confirmation Dialog for Multiple Entity Actions

Test Case Metadata

  • Test Case ID: BX05US01_TC_019
  • Title: Verify confirmation dialogs appear for actions affecting multiple entities with clear impact information
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: Functional/UI
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer/Billing Services, UI, MOD-Billing, P2-High, Phase-Regression, Type-UI, Platform-Web, Report-QA/User-Acceptance/Module-Coverage/Cross-Browser-Results, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Confirmation-System, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 4 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: Medium

Coverage Tracking

  • Feature_Coverage: 97%
  • Integration_Points: Confirmation dialog system, User interface controls, Action prevention system
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: QA
  • Report_Categories: User-Acceptance, Cross-Browser-Results, Module-Coverage
  • Trend_Tracking: No
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Confirmation dialog system, Modal/popup controls
  • Performance_Baseline: < 500ms dialog response time
  • Data_Requirements: Multiple entities for confirmation testing

Prerequisites

  • Setup_Requirements: Bulk operation functionality available
  • User_Roles_Permissions: Billing Manager role
  • Test_Data: 5+ entities for high-impact bulk operation testing
  • Prior_Test_Cases: Bulk selection functionality verified

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Select 5+ entities for bulk operation

Multiple entities selected for high-impact action

Selected: 5 different entities across categories

AC014 - High-impact selection

2

Initiate bulk status change operation

Begin bulk operation process

Action: Click bulk status change

High-impact operation trigger

3

Verify confirmation dialog appears

Modal dialog or popup appears with confirmation request

Expected: Confirmation dialog visible

Dialog appearance verification

4

Verify dialog content shows entity count

Dialog displays number of entities to be affected

Expected: "This will affect 5 entities. Continue?"

Entity count display

5

Verify dialog shows impact description

Dialog includes description of operation impact

Expected: "Deactivating these entities will affect revenue collection"

Impact description

6

Verify dialog shows entity list

Dialog lists or references specific entities being affected

Expected: List of selected entity names

Entity specification

7

Verify Cancel button presence and functionality

Cancel button available and accessible

Button: "Cancel" or "No" option

Cancellation option

8

Click Cancel button

Dialog closes without performing operation

Action: Click Cancel

Cancellation test

9

Verify no changes made after cancellation

All selected entities remain in original state

Expected: No status changes, original entity states

Cancellation verification

10

Reinitiate bulk operation

Start bulk operation process again

Action: Repeat bulk operation setup

Re-initiation test

11

Verify dialog appears consistently

Same confirmation dialog appears with same content

Expected: Consistent dialog behavior

Consistency verification

12

Verify Confirm/Continue button

Confirmation button available and clearly labeled

Button: "Confirm", "Continue", or "Yes"

Confirmation option

13

Click Confirm button

Dialog closes and operation proceeds

Action: Click Confirm

Confirmation test

14

Verify operation completes after confirmation

Bulk operation executes successfully

Expected: Selected entities affected as intended

Operation completion

Verification Points

  • Primary_Verification: Confirmation dialogs appear for bulk operations affecting multiple entities
  • Secondary_Verifications: Dialog content accurate and informative, cancel/confirm functions work correctly
  • Negative_Verification: Operations should not proceed without confirmation, cancel should prevent changes

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Monthly
  • Maintenance_Effort: Low
  • Automation_Candidate: Planned

Test Relationships

  • Blocking_Tests: Bulk operation functionality
  • Blocked_Tests: Advanced bulk operation workflows
  • Parallel_Tests: Can run with other dialog functionality tests
  • Sequential_Tests: Should complete before complex bulk operation scenarios

Additional Information

  • Notes: Confirmation dialogs prevent accidental bulk operations and provide user control
  • Edge_Cases: Very large entity counts, complex impact scenarios, accessibility requirements
  • Risk_Areas: Dialog blocking, unclear messaging, accessibility compliance
  • Security_Considerations: Ensure confirmation dialogs cannot be bypassed programmatically

Missing Scenarios Identified

  • Scenario_1: Confirmation dialog timeout for idle users
  • Type: Usability
  • Rationale: Prevent indefinite dialog display affecting other users
  • Priority: P4
  • Scenario_2: Keyboard navigation and accessibility in confirmation dialogs
  • Type: Accessibility
  • Rationale: Ensure full keyboard and screen reader support
  • Priority: P3




Test Case 20: Visual Category Indicators

Test Case Metadata

  • Test Case ID: BX05US01_TC_020
  • Title: Verify visual indicators (colors/badges) for different entity categories with consistent styling
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: UI/Visual
  • Test Level: System
  • Priority: P3-Medium
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer/Billing Services, UI, MOD-Billing, P3-Medium, Phase-Regression, Type-UI, Platform-Web, Report-QA/User-Acceptance/Module-Coverage/Cross-Browser-Results, Customer-All, Risk-Low, Business-Medium, Revenue-Impact-Low, Integration-Visual-Design, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Low
  • Business_Priority: Could-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Low
  • Complexity_Level: Low
  • Expected_Execution_Time: 3 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: None
  • Failure_Impact: Low

Coverage Tracking

  • Feature_Coverage: 98%
  • Integration_Points: Visual styling system, Category management, UI design consistency
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: QA
  • Report_Categories: User-Acceptance, Cross-Browser-Results, Module-Coverage
  • Trend_Tracking: No
  • Executive_Visibility: No
  • Customer_Impact_Level: Low

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: CSS styling system, Category classification system
  • Performance_Baseline: < 1 second visual rendering
  • Data_Requirements: Entities from both Consumer Billing and Payment Channels categories

Prerequisites

  • Setup_Requirements: Entity table loaded with category indicators visible
  • User_Roles_Permissions: Billing Manager role
  • Test_Data: Consumer Billing entities: Water Consumption, Fixed Charges; Payment Channels: Razorpay, UPI
  • Prior_Test_Cases: Table display functionality verified

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Identify Consumer Billing entities in table

Locate entities with "Consumer Billing" category

Examples: Water Consumption, Wastewater Charges, Fixed Charges

AC015 - Consumer Billing identification

2

Verify Consumer Billing visual indicator

Consumer Billing entities show specific color/badge

Expected: Blue badge or background for "Consumer Billing"

Visual indicator verification

3

Verify Consumer Billing badge text

Category badge shows "Consumer Billing" text clearly

Text verification: Clear, readable "Consumer Billing" label

Text clarity

4

Identify Payment Channels entities in table

Locate entities with "Payment Channels" category

Examples: Razorpay, NEFT/RTGS, UPI

Payment Channels identification

5

Verify Payment Channels visual indicator

Payment Channels entities show different color/badge from Consumer Billing

Expected: Different color (not blue) for "Payment Channels"

Visual distinction

6

Verify Payment Channels badge text

Category badge shows "Payment Channels" text clearly

Text verification: Clear, readable "Payment Channels" label

Text consistency

7

Verify color consistency within categories

All Consumer Billing entities use same color scheme

Color check: All Consumer Billing entities identical visual treatment

Within-category consistency

8

Verify color distinction between categories

Consumer Billing and Payment Channels use clearly different colors

Color contrast: Distinct visual differentiation between categories

Between-category distinction

9

Verify badge readability and accessibility

Text readable with sufficient contrast ratios

Accessibility: Colors meet WCAG contrast requirements

Accessibility compliance

10

Test with color-blind simulation

Categories distinguishable without relying solely on color

Accessibility: Pattern, shape, or text differences available

Color-blind accessibility

11

Verify badge positioning consistency

All category badges positioned consistently in Category column

Layout: Uniform badge placement and sizing

Positioning consistency

12

Test visual indicators across browser zoom levels

Badges remain clear and readable at different zoom levels

Zoom test: 75%, 100%, 125%, 150% zoom levels

Responsive visual design

Verification Points

  • Primary_Verification: Different entity categories display distinct visual indicators (colors/badges)
  • Secondary_Verifications: Color consistency within categories, sufficient contrast for accessibility
  • Negative_Verification: Categories should not look identical, visual indicators should not be unclear

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Monthly
  • Maintenance_Effort: Low
  • Automation_Candidate: Planned

Test Relationships

  • Blocking_Tests: Table display and category data loading
  • Blocked_Tests: None
  • Parallel_Tests: Can run with other visual design tests
  • Sequential_Tests: Can run independently

Additional Information

  • Notes: Visual indicators improve user experience and workflow efficiency for category recognition
  • Edge_Cases: High contrast mode, dark mode themes, custom browser color settings
  • Risk_Areas: Color accessibility, browser compatibility, theme consistency
  • Security_Considerations: None specific to visual indicators

Missing Scenarios Identified

  • Scenario_1: Visual indicators in dark mode or high contrast themes
  • Type: Accessibility
  • Rationale: Ensure visual indicators work across different accessibility modes
  • Priority: P3
  • Scenario_2: Category visual indicators during filtering operations
  • Type: Integration
  • Rationale: Visual consistency should be maintained when categories are filtered
  • Priority: P4






Test Case 21: Audit Trail for Entity Changes

Test Case Metadata

  • Test Case ID: BX05US01_TC_021
  • Title: Verify comprehensive audit trails maintained for all entity configuration changes and status modifications
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: Functional/Security
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Acceptance
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer/Billing Services, Database, Security, MOD-Billing, P1-Critical, Phase-Acceptance, Type-Security, Platform-Web, Report-Engineering/CSM/Security-Validation/Quality-Dashboard, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Audit-System, Compliance-Required

Business Context

  • Customer_Segment: Enterprise
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 8 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 99%
  • Integration_Points: Audit logging system, Database tracking, Compliance reporting
  • Code_Module_Mapped: CX-Web, Audit-Services
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: CSM
  • Report_Categories: Security-Validation, Engineering, CSM
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Audit logging system, Database audit tables, Compliance reporting system
  • Performance_Baseline: < 1 second audit log entry creation
  • Data_Requirements: Entities available for modification to test audit logging

Prerequisites

  • Setup_Requirements: Audit system enabled, Audit log access available (if UI provided)
  • User_Roles_Permissions: Billing Manager role with entity modification permissions
  • Test_Data: Test entity: Water Consumption (4001-1001, Active) for audit testing
  • Prior_Test_Cases: Entity modification functionality verified

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Record current timestamp for audit tracking

Note time before performing changes

Timestamp: Current time for audit correlation

AC016 - Audit preparation

2

Perform entity status change

Change Water Consumption from Active to Inactive

Action: Toggle Water Consumption status

Status change audit trigger

3

Verify audit entry creation (if audit UI available)

Audit log shows recent status change entry

Expected: New audit entry with status change details

Audit log verification

4

Verify audit entry contains user information

Audit shows user who made the change

Expected: billing_manager@test.com or current user ID

User tracking

5

Verify audit entry contains timestamp

Audit entry shows accurate timestamp of change

Expected: Timestamp matching change time

Temporal tracking

6

Verify audit entry contains old and new values

Audit shows status change from "Active" to "Inactive"

Expected: Old value = "Active", New value = "Inactive"

Value change tracking

7

Verify audit entry contains entity identification

Audit clearly identifies which entity was changed

Expected: Entity ID, name "Water Consumption"

Entity identification

8

Perform GL code assignment change

Modify GL code for an entity

Action: Change UPI GL code from "Not set" to "1001-2003"

GL code audit trigger

9

Verify GL code change audit entry

Audit log shows GL code assignment entry

Expected: New audit entry for GL code assignment

GL code audit verification

10

Verify GL code audit details

Audit shows old value "Not set" and new value "1001-2003"

Expected: Detailed GL code change information

GL code change details

11

Perform bulk status change operation

Execute bulk operation on multiple entities

Action: Bulk deactivate 3 entities

Bulk operation audit

12

Verify bulk operation audit entries

Separate audit entries created for each affected entity

Expected: 3 individual audit entries for bulk operation

Bulk audit verification

13

Verify bulk operation correlation

Audit entries show they are part of same bulk operation

Expected: Bulk operation ID or correlation identifier

Operation correlation

14

Test audit system completeness

Verify no changes go unlogged

Test: Attempt various entity modifications

Audit completeness

15

Verify audit data integrity

Audit entries cannot be modified or deleted by users

Security: Audit log immutability

Audit integrity

Verification Points

  • Primary_Verification: All entity changes (status, GL code, bulk operations) create comprehensive audit trail entries
  • Secondary_Verifications: Audit entries contain complete information (user, timestamp, old/new values, entity identification)
  • Negative_Verification: No changes should go unlogged, audit entries should not be modifiable by users

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Weekly
  • Maintenance_Effort: High
  • Automation_Candidate: Planned

Test Relationships

  • Blocking_Tests: Entity modification functionality
  • Blocked_Tests: Compliance reporting tests
  • Parallel_Tests: Cannot run parallel with other audit-generating operations
  • Sequential_Tests: Must run in controlled sequence for audit verification

Additional Information

  • Notes: Audit trails critical for compliance, security, and operational accountability
  • Edge_Cases: System failures during audit logging, concurrent modifications, audit log storage limits
  • Risk_Areas: Audit log corruption, performance impact of logging, compliance violations
  • Security_Considerations: Audit log protection, access controls, tamper prevention

Missing Scenarios Identified

  • Scenario_1: Audit log retention and archival policies
  • Type: Compliance
  • Rationale: Long-term audit retention required for regulatory compliance
  • Priority: P2
  • Scenario_2: Audit log search and reporting capabilities
  • Type: Operational
  • Rationale: Ability to search and report on audit data for investigations
  • Priority: P3





Test Case 22: Multiple Filter Criteria Application

Test Case Metadata

  • Test Case ID: BX05US01_TC_022
  • Title: Verify simultaneous application of multiple filter criteria (Category, Status, Utility, Search) with accurate results
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: Functional/Integration
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer/Billing Services, UI, Database, MOD-Billing, P2-High, Phase-Regression, Type-Integration, Platform-Web, Report-QA/Regression-Coverage/User-Acceptance/Integration-Testing/Module-Coverage, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Multi-Filter, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: High
  • Expected_Execution_Time: 8 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Medium

Coverage Tracking

  • Feature_Coverage: 100%
  • Integration_Points: Multi-filter system, Search integration, Filter state management, Database querying
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: QA
  • Report_Categories: Integration-Testing, User-Acceptance, Regression-Coverage
  • Trend_Tracking: Yes
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Multi-filter system, Search integration, Filter state management
  • Performance_Baseline: < 1 second for combined filter application
  • Data_Requirements: Complete entity dataset with varied categories, statuses, and utilities

Prerequisites

  • Setup_Requirements: All filter controls functional, Search capability enabled
  • User_Roles_Permissions: Billing Manager role
  • Test_Data: Mixed entities: Consumer Billing + Water + Active (Water Consumption, Fixed Charges), Payment Channels + All + Inactive (UPI)
  • Prior_Test_Cases: Individual filter functionality verified

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Verify all entities visible initially

Table shows complete entity list

Initial count: 17 entities

Baseline state verification

2

Apply Category filter "Consumer Billing"

Table filters to Consumer Billing entities only

Expected result: 4 Consumer Billing entities

First filter layer

3

Verify Category filter result

Only Consumer Billing entities displayed

Entities: Water Consumption, Wastewater Charges, Fixed Charges, Late Payment Fees

Category filtering verification

4

Apply Status filter "Active" on existing Category filter

Combined Category + Status filtering

Expected result: 3 entities (Consumer Billing + Active)

Second filter layer

5

Verify combined Category + Status filter

Shows Consumer Billing entities that are Active

Entities: Water Consumption, Wastewater Charges, Fixed Charges

Combined filter verification

6

Apply Utility filter "Water" on existing filters

Triple filter combination

Expected result: 2 entities (Consumer Billing + Active + Water)

Third filter layer

7

Verify triple filter combination

Shows only Water utility, Active, Consumer Billing entities

Final entities: Water Consumption, Fixed Charges

Triple filter result

8

Apply search term "Consumption" to existing filters

Quadruple criteria filtering

Search term: "Consumption"

Fourth filter criteria

9

Verify search + triple filter combination

Shows entities matching all four criteria

Final result: Water Consumption only

All criteria filtering

10

Clear search term while maintaining other filters

Remove search but keep other filters

Action: Clear search field

Selective filter removal

11

Verify filters maintained after search removal

Returns to triple filter result

Expected: Water Consumption, Fixed Charges

Filter persistence

12

Remove Utility filter while maintaining Category + Status

Progressive filter removal

Action: Change Utility to "All Utilities"

Filter reduction

13

Verify expanded results after utility filter removal

Shows Consumer Billing + Active entities across all utilities

Expected: Water Consumption, Wastewater Charges, Fixed Charges

Filter expansion

14

Test filter order independence

Apply same filters in different order

Test: Start with Status, then Category, then Utility

Order independence

15

Verify same final result regardless of filter order

Same entities shown regardless of application order

Expected: Same final filtered entities

Order independence verification

16

Reset all filters to baseline

Clear all active filters

Action: Reset to "All" options for all filters

Complete filter reset

Verification Points

  • Primary_Verification: Multiple filters work simultaneously and correctly narrow results at each layer
  • Secondary_Verifications: Filter removal works progressively, search integrates properly, filter order independence
  • Negative_Verification: No entities should appear that don't match ALL active criteria

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Weekly
  • Maintenance_Effort: Medium
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: Individual filter functionality tests
  • Blocked_Tests: Performance tests under complex filtering scenarios
  • Parallel_Tests: Cannot run parallel with other filter state tests
  • Sequential_Tests: Must complete before advanced filter performance tests

Additional Information

  • Notes: Complex filtering essential for efficient entity management in large utility company deployments
  • Edge_Cases: No results matching all criteria, all entities matching all criteria, filter performance with large datasets
  • Risk_Areas: Filter state conflicts, performance degradation, UI responsiveness
  • Security_Considerations: Ensure filtered views respect user access permissions across all filter combinations

Missing Scenarios Identified

  • Scenario_1: Filter combination with bulk operations
  • Type: Integration
  • Rationale: Users need to perform bulk actions on complex filtered subsets
  • Priority: P2
  • Scenario_2: Filter state persistence across browser sessions
  • Type: Usability
  • Rationale: Advanced users may want filter preferences saved between sessions
  • Priority: P4




Test Case 23: Filter Reset Functionality

Test Case Metadata

  • Test Case ID: BX05US01_TC_023
  • Title: Verify comprehensive filter reset functionality returns all entities and clears all filter states
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: Functional
  • Test Level: System
  • Priority: P3-Medium
  • Execution Phase: Regression
  • Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer/Billing Services, UI, MOD-Billing, P3-Medium, Phase-Regression, Type-Functional, Platform-Web, Report-QA/User-Acceptance/Module-Coverage/Regression-Coverage, Customer-All, Risk-Low, Business-Medium, Revenue-Impact-Low, Integration-Filter-Reset, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Low
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Low
  • Complexity_Level: Medium
  • Expected_Execution_Time: 4 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: None
  • Failure_Impact: Low

Coverage Tracking

  • Feature_Coverage: 100%
  • Integration_Points: Filter reset system, State management, UI control reset
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: QA
  • Report_Categories: User-Acceptance, Regression-Coverage, Module-Coverage
  • Trend_Tracking: No
  • Executive_Visibility: No
  • Customer_Impact_Level: Low

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Filter reset controls, State management system
  • Performance_Baseline: < 500ms filter reset response
  • Data_Requirements: Complete entity dataset for reset verification

Prerequisites

  • Setup_Requirements: Filter functionality operational, Reset controls available
  • User_Roles_Permissions: Billing Manager role
  • Test_Data: Full entity dataset (17 entities) for reset verification
  • Prior_Test_Cases: Multiple filter functionality verified

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Apply complex filter combination

Multiple filters active simultaneously

Applied filters: Category=Consumer Billing, Status=Active, Utility=Water, Search="Consumption"

AC018 - Complex filter state

2

Verify filtered results

Limited entities displayed based on filters

Expected result: 1 entity (Water Consumption)

Filtered state verification

3

Verify filter control states

All filter controls show non-default selections

Filter states: Category≠"All Categories", Status≠"All Status", etc.

Non-default state confirmation

4

Locate filter reset mechanism

Find clear/reset filters option

Reset option: "Clear All Filters", "Reset", or individual clear buttons

Reset control identification

5

Click comprehensive filter reset option

All filters reset to default state

Action: Click "Clear All Filters" or equivalent

Reset action execution

6

Verify all entities return

Complete entity list displayed

Expected: All 17 entities visible

Complete reset verification

7

Verify Category filter reset

Category dropdown shows "All Categories"

Expected: Default "All Categories" selected

Category reset verification

8

Verify Status filter reset

Status dropdown shows "All Status"

Expected: Default "All Status" selected

Status reset verification

9

Verify Utility filter reset

Utility dropdown shows "All Utilities"

Expected: Default "All Utilities" selected

Utility reset verification

10

Verify search field cleared

Search input field empty

Expected: Search field shows placeholder text only

Search reset verification

11

Test individual filter reset options

Reset individual filters if individual clear options available

Test: Individual X buttons or clear options on each filter

Individual reset testing

12

Verify partial reset functionality

Individual resets work while maintaining other filters

Expected: Only targeted filter resets, others remain

Partial reset verification

13

Test reset after entity modifications

Perform entity changes then test filter reset

Test scenario: Change entity status, then reset filters

Reset after modifications

14

Verify entity modifications persist after filter reset

Changed entities retain modifications after reset

Expected: Modified entities show changes but all entities visible

Modification persistence

Verification Points

  • Primary_Verification: Filter reset returns all 17 entities and resets all filter controls to defaults
  • Secondary_Verifications: Individual and comprehensive reset options work, entity modifications unaffected by reset
  • Negative_Verification: Reset should not affect entity data, only filter states

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Monthly
  • Maintenance_Effort: Low
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: Filter functionality tests
  • Blocked_Tests: None
  • Parallel_Tests: Can run with other UI reset functionality tests
  • Sequential_Tests: Should run after complex filter combination tests

Additional Information

  • Notes: Filter reset critical for user workflow efficiency and preventing filter state confusion
  • Edge_Cases: Reset during filter application, multiple rapid resets, browser refresh behavior
  • Risk_Areas: State management consistency, UI control synchronization
  • Security_Considerations: Ensure reset doesn't expose unauthorized entities

Missing Scenarios Identified

  • Scenario_1: Filter reset keyboard shortcut (Ctrl+R or Escape)
  • Type: Usability
  • Rationale: Power users expect keyboard shortcuts for common actions
  • Priority: P4
  • Scenario_2: Automatic filter reset on page refresh
  • Type: State Management
  • Rationale: Consistent behavior between manual reset and page refresh
  • Priority: P3




Test Case 24: Responsive Design Verification

Test Case Metadata

  • Test Case ID: BX05US01_TC_024
  • Title: Verify responsive design adaptation of GL Codes management interface across different screen resolutions
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: UI/Compatibility
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Acceptance
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer/Billing Services, UI, MOD-Billing, P2-High, Phase-Acceptance, Type-Compatibility, Platform-Web, Report-QA/Cross-Browser-Results/User-Acceptance/Module-Coverage, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Low, Integration-Responsive-Design, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Low
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 6 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: None
  • Failure_Impact: Medium

Coverage Tracking

  • Feature_Coverage: 100%
  • Integration_Points: Responsive design system, CSS media queries, Layout adaptation
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: QA
  • Report_Categories: Cross-Browser-Results, User-Acceptance, Module-Coverage
  • Trend_Tracking: No
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080, Large-Desktop-2560x1440, Small-Desktop-1366x768
  • Dependencies: Responsive CSS framework, Media query system
  • Performance_Baseline: < 2 seconds layout adaptation
  • Data_Requirements: Complete entity dataset for layout testing

Prerequisites

  • Setup_Requirements: Browser developer tools available for resolution testing
  • User_Roles_Permissions: Billing Manager role
  • Test_Data: Full entity dataset with dashboard and table elements
  • Prior_Test_Cases: Standard desktop layout functionality verified

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Test standard desktop layout (1920x1080)

All elements properly positioned and readable

Resolution: 1920x1080

AC019 - Desktop baseline

2

Verify dashboard cards layout on desktop

4 cards displayed horizontally in single row

Cards: Total, Active, Inactive, Configured

Desktop card arrangement

3

Verify table column visibility on desktop

All columns visible without horizontal scrolling

Columns: Category, Entity Name, Utility, GL Code, Status, Actions

Desktop table layout

4

Verify filter controls layout on desktop

All filter dropdowns and search bar accessible

Controls: Status, Utilities, Category dropdowns, Search

Desktop filter layout

5

Test large desktop resolution (2560x1440)

Layout utilizes space efficiently without excessive stretching

Resolution: 2560x1440

Large screen adaptation

6

Verify large desktop dashboard adaptation

Cards maintain appropriate size, don't stretch excessively

Expected: Cards use available space without becoming oversized

Large screen card behavior

7

Test small desktop resolution (1366x768)

Interface remains usable on smaller desktop screens

Resolution: 1366x768

Small desktop compatibility

8

Verify small desktop table usability

Table columns remain readable, horizontal scroll if necessary

Expected: Table usable with appropriate column sizing

Small screen table behavior

9

Verify small desktop dashboard cards

Cards may resize or reflow to fit smaller screen

Expected: Cards remain readable and functional

Small screen card adaptation

10

Test browser zoom levels

Interface remains usable at 75%, 100%, 125%, 150% zoom

Zoom levels: Multiple browser zoom settings

Zoom compatibility

11

Verify text readability across zoom levels

All text remains clear and readable at different zoom levels

Text verification: No text cutoff or overlap

Zoom text handling

12

Test window resizing behavior

Interface adapts smoothly during window resize

Action: Drag browser window to resize

Dynamic adaptation

13

Verify layout stability during resize

No layout breaks or element overlaps during resizing

Expected: Smooth layout transitions

Resize stability

14

Test functionality across resolutions

All interactive elements work across different screen sizes

Functionality: Filters, toggles, buttons work consistently

Cross-resolution functionality

Verification Points

  • Primary_Verification: Interface remains usable and functional across different desktop screen resolutions
  • Secondary_Verifications: Layout adapts appropriately, text remains readable, interactive elements accessible
  • Negative_Verification: No layout breaks, text cutoffs, or functionality loss at any tested resolution

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Monthly
  • Maintenance_Effort: Medium
  • Automation_Candidate: Planned

Test Relationships

  • Blocking_Tests: Basic UI layout and functionality tests
  • Blocked_Tests: Cross-browser compatibility tests
  • Parallel_Tests: Can run with other responsive design tests
  • Sequential_Tests: Should precede cross-browser testing

Additional Information

  • Notes: Responsive design ensures accessibility across different desktop configurations
  • Edge_Cases: Ultra-wide monitors, high DPI displays, unusual aspect ratios
  • Risk_Areas: Layout breaking points, performance on lower-end devices, browser compatibility
  • Security_Considerations: None specific to responsive design

Missing Scenarios Identified

  • Scenario_1: High DPI/Retina display compatibility
  • Type: Compatibility
  • Rationale: Ensure crisp rendering on high-resolution displays
  • Priority: P3
  • Scenario_2: Print layout optimization
  • Type: Enhancement
  • Rationale: Users may need to print entity reports or summaries
  • Priority: P4




Test Case 25: Integration with Financial Systems

Test Case Metadata

  • Test Case ID: BX05US01_TC_025
  • Title: Verify seamless integration of entity status changes with downstream billing and financial reporting systems
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: Integration
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Acceptance
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer/Billing Services, API, Integration, MOD-Billing, P1-Critical, Phase-Acceptance, Type-Integration, Platform-Web, Report-Engineering/CSM/Integration-Testing/Quality-Dashboard/Revenue-Impact-Tracking, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-High, Integration-External-Systems, Happy-Path

Business Context

  • Customer_Segment: Enterprise
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 10 minutes
  • Reproducibility_Score: Medium
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 100%
  • Integration_Points: Billing system integration, Financial reporting system, Accounting system, Revenue recognition system
  • Code_Module_Mapped: CX-Web, Integration-Services
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: Integration-Testing, Revenue-Impact-Tracking, Engineering
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Billing system, Financial reporting system, Accounting system integration APIs
  • Performance_Baseline: < 5 seconds for integration propagation
  • Data_Requirements: Test entity with billing and financial history

Prerequisites

  • Setup_Requirements: Integration endpoints available, Test data in downstream systems
  • User_Roles_Permissions: Billing Manager role with integration access
  • Test_Data: Active entity with financial history: Water Consumption (4001-1001, Active)
  • Prior_Test_Cases: Entity status change functionality verified

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Verify current entity status in external systems

Record baseline status in billing and financial systems

Baseline entity: Water Consumption (Active) in billing system

AC020 - Integration baseline

2

Note entity GL code in accounting system

Verify GL code 4001-1001 present in accounting system

Accounting system check: GL code 4001-1001 active

Financial system baseline

3

Change entity status in GL Codes management

Toggle Water Consumption from Active to Inactive

Action: Change status to Inactive

Integration trigger

4

Verify API integration call

Monitor/verify API call sent to billing system

Expected: API call with status change information

API integration verification

5

Check billing system status update

Verify entity status updated in billing system

Expected: Water Consumption = Inactive in billing system

Billing system sync

6

Verify financial reporting system update

Check entity status reflected in financial reports

Expected: Entity excluded from active revenue calculations

Financial reporting sync

7

Verify accounting system GL code handling

Confirm GL code status updated in accounting system

Expected: GL code 4001-1001 marked inactive or flagged

Accounting system sync

8

Test GL code assignment integration

Assign GL code to entity without one

Action: Assign GL code 1001-2003 to UPI entity

GL code integration

9

Verify GL code propagation

New GL code available in accounting system

Expected: GL code 1001-2003 appears in accounting system

GL code sync verification

10

Verify financial transaction categorization

New GL code ready for revenue categorization

Expected: Revenue transactions can use new GL code

Revenue categorization

11

Test integration error handling

Simulate integration failure scenario

Test: Network interruption or downstream system unavailable

Error handling verification

12

Verify graceful error handling

System handles integration failures appropriately

Expected: User notification, status maintained, retry mechanism

Error response verification

13

Test integration performance

Measure time for complete integration cycle

Performance: Status change to downstream system update

Integration performance

14

Verify data consistency across systems

Confirm all systems show consistent entity information

Consistency check: GL Codes, Billing, Financial, Accounting systems

Cross-system consistency

Verification Points

  • Primary_Verification: Entity status changes and GL code assignments successfully propagate to all downstream systems
  • Secondary_Verifications: Integration performance meets targets, error handling works properly, data consistency maintained
  • Negative_Verification: Integration failures should not leave systems in inconsistent states

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Daily
  • Maintenance_Effort: High
  • Automation_Candidate: Planned

Test Relationships

  • Blocking_Tests: Entity management functionality and API availability
  • Blocked_Tests: End-to-end revenue workflow tests
  • Parallel_Tests: Cannot run parallel with other integration tests
  • Sequential_Tests: Must complete before production deployment approval

Additional Information

  • Notes: Integration testing critical for revenue recognition accuracy and financial compliance
  • Edge_Cases: Network latency, system maintenance windows, concurrent integration requests
  • Risk_Areas: Data synchronization failures, performance degradation, system availability dependencies
  • Security_Considerations: API security, data encryption in transit, authentication between systems

Missing Scenarios Identified

  • Scenario_1: Integration with tax reporting systems
  • Type: Compliance
  • Rationale: GL code changes may affect tax categorization and reporting
  • Priority: P2





Test Case 26: GL Entity Status Update API

Test Case Metadata

  • Test Case ID: BX05US01_TC_026
  • Title: Verify API endpoint for updating entity status with proper authentication and error handling
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: API
  • Test Level: Integration
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Automated

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer/Billing Services, API, Database, MOD-Billing, P1-Critical, Phase-Smoke, Type-API, Platform-Web, Report-Engineering/API-Test-Results/Quality-Dashboard/Integration-Testing, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-API-Management, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 5 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 100%
  • Integration_Points: REST API, Authentication system, Database updates, Response handling
  • Code_Module_Mapped: API-Services
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: API-Test-Results, Engineering, Integration-Testing
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: API Testing
  • Browser/Version: N/A (API testing)
  • Device/OS: API Testing Tools
  • Screen_Resolution: N/A
  • Dependencies: API endpoint availability, Authentication service, Database connectivity
  • Performance_Baseline: < 500ms API response time
  • Data_Requirements: Test entity for API status updates

Prerequisites

  • Setup_Requirements: API testing tools configured, API endpoints accessible
  • User_Roles_Permissions: Valid API authentication credentials for Billing Manager role
  • Test_Data: Test entity: Water Consumption (entity_id: "ent_001", current status: "active")
  • Prior_Test_Cases: API authentication verified

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Authenticate API request

Obtain valid bearer token

Authentication: POST /api/auth/login with valid credentials

API authentication

2

Verify token validity

Token accepted for API access

Token validation: Bearer token format

Token verification

3

Send PUT request to update entity status

HTTP 200 response received

Endpoint: PUT /api/v1/gl-entities/ent_001/status, Payload: {"status": "inactive"}

Status update API call

4

Verify response format and content

JSON response with updated entity information

Expected response: {"id": "ent_001", "status": "inactive", "updatedAt": "timestamp"}

Response validation

5

Verify API response time

Response received within performance target

Target: < 500ms response time

Performance verification

6

Test invalid authentication

HTTP 401 Unauthorized for invalid token

Invalid token: "invalid_jwt_token"

Authentication security

7

Verify unauthorized access rejection

Proper error response for invalid authentication

Expected: {"error": "Unauthorized", "code": 401}

Security validation

8

Test invalid entity ID

HTTP 404 Not Found for non-existent entity

Invalid entity ID: "invalid_entity_id"

Entity validation

9

Verify not found error response

Appropriate error message for invalid entity

Expected: {"error": "Entity not found", "code": 404}

Error handling

10

Test invalid status value

HTTP 400 Bad Request for invalid status

Invalid status: {"status": "invalid_status"}

Input validation

11

Verify bad request error handling

Clear error message for invalid input

Expected: {"error": "Invalid status value", "code": 400}

Validation error handling

12

Test status update without GL code

Verify activation prevention for entities without GL codes

Test: Activate entity without GL code

Business rule API enforcement

13

Test concurrent API requests

Multiple simultaneous requests handled properly

Concurrent test: Multiple status update requests

Concurrency handling

14

Verify database persistence

Entity status persisted in database

Database verification: Status change committed

Data persistence

Verification Points

  • Primary_Verification: API successfully updates entity status with proper authentication and returns structured response
  • Secondary_Verifications: Error handling for invalid inputs, performance within targets, security enforcement
  • Negative_Verification: Invalid requests properly rejected, unauthorized access prevented

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Daily
  • Maintenance_Effort: Low
  • Automation_Candidate: Automated

Test Relationships

  • Blocking_Tests: API authentication setup
  • Blocked_Tests: Integration workflow tests
  • Parallel_Tests: Can run with other API endpoint tests
  • Sequential_Tests: Should precede UI-API integration tests

Additional Information

  • Notes: API endpoints critical for integration with external systems and automation
  • Edge_Cases: Network timeouts, database connection failures, malformed JSON payloads
  • Risk_Areas: Authentication security, data validation, concurrent access handling
  • Security_Considerations: JWT token security, input sanitization, authorization validation

Missing Scenarios Identified

  • Scenario_1: API rate limiting and throttling behavior
  • Type: Performance
  • Rationale: Prevent API abuse and ensure system stability
  • Priority: P2
  • Scenario_2: API versioning compatibility
  • Type: Compatibility
  • Rationale: Ensure backward compatibility for API consumers
  • Priority: P3




Test Case 27: GL Code Assignment API

Test Case Metadata

  • Test Case ID: BX05US01_TC_027
  • Title: Verify API endpoint for GL code assignment with format validation and duplicate prevention
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: API
  • Test Level: Integration
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Automated

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer/Billing Services, API, Database, MOD-Billing, P1-Critical, Phase-Smoke, Type-API, Platform-Web, Report-Engineering/API-Test-Results/Quality-Dashboard/Security-Validation, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-GL-Management, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 6 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 100%
  • Integration_Points: REST API, GL code validation engine, Duplicate checking system, Database updates
  • Code_Module_Mapped: API-Services
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: API-Test-Results, Security-Validation, Engineering
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: API Testing
  • Browser/Version: N/A (API testing)
  • Device/OS: API Testing Tools
  • Screen_Resolution: N/A
  • Dependencies: API endpoint, Validation services, Database with existing GL codes
  • Performance_Baseline: < 500ms API response time
  • Data_Requirements: Test entity and existing GL codes for duplicate testing

Prerequisites

  • Setup_Requirements: API testing environment, Authentication tokens, Test entities
  • User_Roles_Permissions: Valid API credentials with GL code assignment permissions
  • Test_Data: Test entity: UPI (entity_id: "ent_002", current GL code: null), Existing GL code: 4001-1001 (Water utility)
  • Prior_Test_Cases: API authentication and entity management verified

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Authenticate API session

Valid bearer token obtained

Authentication: Valid API credentials

API session setup

2

Send valid GL code assignment request

HTTP 200 response with success confirmation

Endpoint: PUT /api/v1/gl-entities/ent_002/gl-code, Payload: {"glCode": "1001-2003"}

Valid GL code assignment

3

Verify successful assignment response

JSON response confirms GL code assignment

Expected: {"id": "ent_002", "glCode": "1001-2003", "updatedAt": "timestamp"}

Assignment confirmation

4

Test GL code format validation - insufficient digits

HTTP 400 Bad Request for invalid format

Invalid payload: {"glCode": "123-45"}

Format validation - short

5

Verify format error message

Clear error message for insufficient digits

Expected: {"error": "GL Code must be in ####-#### format", "code": 400}

Format error handling

6

Test GL code format validation - non-numeric

HTTP 400 Bad Request for non-numeric characters

Invalid payload: {"glCode": "ABCD-1234"}

Format validation - letters

7

Verify non-numeric error message

Appropriate error for non-numeric input

Expected: {"error": "GL Code must contain only numbers", "code": 400}

Character validation

8

Test GL code format validation - missing separator

HTTP 400 Bad Request for missing hyphen

Invalid payload: {"glCode": "40011001"}

Format validation - separator

9

Verify separator error message

Error message indicates missing hyphen

Expected: {"error": "GL Code must include hyphen separator", "code": 400}

Separator validation

10

Test duplicate GL code prevention

HTTP 409 Conflict for duplicate within same utility

Duplicate payload: {"glCode": "4001-1001"} (existing Water utility code)

Duplicate prevention

11

Verify duplicate error response

Clear error message for duplicate GL code

Expected: {"error": "GL Code already exists for this utility type", "code": 409}

Duplicate error handling

12

Test GL code removal/clearing

HTTP 200 for setting GL code to null

Clear payload: {"glCode": null}

GL code removal

13

Verify GL code clearing response

Success response for GL code removal

Expected: {"id": "ent_002", "glCode": null, "updatedAt": "timestamp"}

Clearing confirmation

14

Test special characters in GL code

HTTP 400 Bad Request for special characters

Invalid payload: {"glCode": "40@1-1001"}

Special character validation

Verification Points

  • Primary_Verification: API accepts valid GL codes (####-#### format) and rejects invalid formats with appropriate errors
  • Secondary_Verifications: Duplicate prevention works across utility types, GL code clearing functionality
  • Negative_Verification: Invalid formats and duplicates properly rejected, no malformed data accepted

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Daily
  • Maintenance_Effort: Low
  • Automation_Candidate: Automated

Test Relationships

  • Blocking_Tests: API authentication and basic entity operations
  • Blocked_Tests: Complex GL code workflow integrations
  • Parallel_Tests: Can run with other validation API tests
  • Sequential_Tests: Should precede bulk API operations

Additional Information

  • Notes: GL code API validation critical for maintaining financial data integrity
  • Edge_Cases: Unicode characters, very long inputs, concurrent GL code assignments
  • Risk_Areas: Validation bypass attempts, race conditions in duplicate checking
  • Security_Considerations: Input sanitization, SQL injection prevention, authorization checks

Missing Scenarios Identified

  • Scenario_1: Bulk GL code assignment API endpoint
  • Type: Enhancement
  • Rationale: Efficient API support for bulk operations
  • Priority: P2
  • Scenario_2: GL code assignment audit trail via API
  • Type: Compliance
  • Rationale: API operations must maintain same audit standards
  • Priority: P2




Test Case 28: Dashboard Load Performance

Test Case Metadata

  • Test Case ID: BX05US01_TC_028
  • Title: Verify dashboard loads within 3 seconds with full entity dataset under various load conditions
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: Performance
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Performance
  • Automation Status: Automated

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer/Billing Services, Performance, Database, MOD-Billing, P2-High, Phase-Performance, Type-Performance, Platform-Web, Report-Engineering/Performance-Metrics/Quality-Dashboard, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Performance-Testing, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 15 minutes
  • Reproducibility_Score: Medium
  • Data_Sensitivity: Low
  • Failure_Impact: Medium

Coverage Tracking

  • Feature_Coverage: 100%
  • Integration_Points: Dashboard rendering engine, Database queries, Calculation engine, Network performance
  • Code_Module_Mapped: CX-Web, Performance-Services
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: Performance-Metrics, Quality-Dashboard, Engineering
  • Trend_Tracking: Yes
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

Requirements Traceability

Test Environment

  • Environment: Performance Testing
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Performance monitoring tools, Database with full dataset, Network simulation tools
  • Performance_Baseline: < 3 seconds dashboard load, < 2 seconds subsequent interactions
  • Data_Requirements: Full production-like dataset (17+ entities, historical metrics)

Prerequisites

  • Setup_Requirements: Performance testing tools configured, Clean browser cache, Stable network conditions
  • User_Roles_Permissions: Billing Manager role
  • Test_Data: Production-like entity dataset, Dashboard calculation data
  • Prior_Test_Cases: Functional dashboard tests passed

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Clear browser cache and cookies

Clean performance test environment

Action: Clear all browser data

Performance baseline setup

2

Navigate to GL Codes page (cold load)

Measure initial page load time

Navigation: Direct URL access

Cold load performance

3

Verify dashboard load time

Complete dashboard loads within 3 seconds

Target: < 3 seconds total load time

Primary performance target

4

Measure dashboard cards rendering

Individual card load times measured

Target: < 1 second for all 4 cards

Component performance

5

Measure entity table rendering

Table population time measured

Target: < 2 seconds for full table

Table performance

6

Test dashboard refresh performance

Subsequent page loads faster than initial

Target: < 2 seconds for cached resources

Refresh performance

7

Test dashboard with network throttling

Performance under 3G network conditions

Network simulation: 3G speed

Real-world conditions

8

Verify throttled performance acceptable

Dashboard usable under slow network

Target: < 5 seconds under 3G conditions

Constrained network performance

9

Test concurrent user load simulation

Dashboard performance with multiple simultaneous users

Concurrent users: 10 simultaneous sessions

Load testing

10

Verify concurrent performance

Dashboard maintains performance under load

Target: < 4 seconds under concurrent load

Multi-user performance

11

Test dashboard calculation performance

Real-time metric calculations within target

Calculation test: Status change impact on dashboard

Calculation efficiency

12

Measure filter application performance

Filter response times within targets

Filter test: Apply multiple filters

Interactive performance

13

Test large dataset performance

Dashboard performance with maximum expected entities

Dataset: 100+ entities (stress test)

Scalability testing

14

Verify memory usage during load

Browser memory consumption reasonable

Memory target: < 100MB for dashboard

Resource efficiency

Verification Points

  • Primary_Verification: Dashboard loads completely within 3 seconds under normal conditions
  • Secondary_Verifications: Performance maintained under load, acceptable performance on slower networks
  • Negative_Verification: Dashboard should not timeout, hang, or consume excessive resources

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Weekly
  • Maintenance_Effort: Medium
  • Automation_Candidate: Automated

Test Relationships

  • Blocking_Tests: Functional dashboard tests
  • Blocked_Tests: User acceptance performance tests
  • Parallel_Tests: Cannot run parallel with other performance tests
  • Sequential_Tests: Should run in controlled performance environment

Additional Information

  • Notes: Dashboard performance critical for user productivity and system adoption
  • Edge_Cases: Very large entity datasets, network interruptions, browser resource constraints
  • Risk_Areas: Database query optimization, frontend rendering efficiency, network dependencies
  • Security_Considerations: Ensure performance testing doesn't expose sensitive data

Missing Scenarios Identified

  • Scenario_1: Dashboard performance on slower devices/browsers
  • Type: Compatibility
  • Rationale: Ensure accessibility across different hardware configurations
  • Priority: P3
  • Scenario_2: Performance degradation monitoring over time
  • Type: Monitoring
  • Rationale: Detect performance regressions in production
  • Priority: P2





Test Case 29: Role-Based Access Control

Test Case Metadata

  • Test Case ID: BX05US01_TC_029
  • Title: Verify role-based access control for GL Codes management features across different user roles
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: Security
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Security
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Negative, Consumer/Billing Services, Auth, Security, MOD-Billing, P1-Critical, Phase-Security, Type-Security, Platform-Web, Report-Engineering/CSM/Security-Validation/Quality-Dashboard, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Access-Control, Compliance-Required

Business Context

  • Customer_Segment: Enterprise
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 12 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 100%
  • Integration_Points: Authentication system, Authorization engine, Role management, UI permission controls
  • Code_Module_Mapped: CX-Web, Auth-Services
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: Security-Validation, Engineering, CSM
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Authentication system, Role management system, Permission enforcement
  • Performance_Baseline: < 2 seconds role verification
  • Data_Requirements: Test users with different role assignments

Prerequisites

  • Setup_Requirements: Multiple user accounts with different roles configured
  • User_Roles_Permissions: Billing Manager, System Admin, Read-Only User, Unauthorized User accounts
  • Test_Data: Test accounts: billing_manager@test.com, admin@test.com, readonly@test.com, unauthorized@test.com
  • Prior_Test_Cases: Authentication system functionality verified

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Login as Billing Manager

Full access to GL Codes management granted

User: billing_manager@test.com, Password: Test@123

Full permissions baseline

2

Verify Billing Manager dashboard access

Complete dashboard with all metrics visible

Expected: All 4 dashboard cards visible and functional

Full dashboard access

3

Verify Billing Manager entity status toggle

Toggle switches functional and responsive

Test: Toggle Water Consumption status

Edit permissions verification

4

Verify Billing Manager GL code edit capability

Edit icons functional, GL code modification allowed

Test: Edit UPI GL code

Modification rights

5

Verify Billing Manager bulk operations access

Bulk selection and operations available

Test: Select multiple entities, bulk options visible

Bulk operation permissions

6

Logout and login as System Admin

Admin access granted to GL Codes module

User: admin@test.com, Password: Admin@123

Admin role testing

7

Verify System Admin configuration access

Administrative features and settings accessible

Expected: Entity configuration, system settings access

Admin-specific features

8

Verify System Admin entity management

Full entity management capabilities available

Test: Create, modify, delete entity permissions

Administrative capabilities

9

Logout and login as Read-Only User

Limited access granted to GL Codes module

User: readonly@test.com, Password: ReadOnly@123

Restricted access testing

10

Verify Read-Only dashboard view

Dashboard visible but without modification controls

Expected: Dashboard cards visible, no edit capabilities

View-only verification

11

Verify Read-Only toggle switches disabled

Status toggle switches disabled or hidden

Expected: Toggle switches non-functional

Edit restriction enforcement

12

Verify Read-Only edit icons hidden/disabled

GL code edit functionality not available

Expected: Edit icons hidden or disabled

Write protection

13

Verify Read-Only bulk operations restricted

Bulk selection available but operations disabled

Expected: Selection possible, actions restricted

Bulk operation restrictions

14

Test unauthorized access attempt

Access denied to GL Codes module

User: unauthorized@test.com, Password: NoAccess@123

Access boundary testing

15

Verify unauthorized access rejection

Login successful but GL Codes module inaccessible

Expected: 403 Forbidden or module not visible

Access control enforcement

16

Test API endpoints with different roles

Role-based API access control verification

Test: API calls with different user tokens

Backend security

Verification Points

  • Primary_Verification: Each role enforces appropriate access levels and restrictions
  • Secondary_Verifications: UI elements reflect permissions, unauthorized access prevented
  • Negative_Verification: Restricted roles cannot perform unauthorized actions

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Weekly
  • Maintenance_Effort: High
  • Automation_Candidate: Planned

Test Relationships

  • Blocking_Tests: Authentication system functionality
  • Blocked_Tests: Advanced security scenario tests
  • Parallel_Tests: Cannot run parallel with other authentication tests
  • Sequential_Tests: Must run in isolated sessions per role

Additional Information

  • Notes: Role-based access control fundamental to enterprise security and compliance
  • Edge_Cases: Role changes during active sessions, concurrent role modifications, role inheritance
  • Risk_Areas: Permission bypass vulnerabilities, role escalation, session management
  • Security_Considerations: Session security, token validation, permission enforcement consistency

Missing Scenarios Identified

  • Scenario_1: Dynamic role changes during active user sessions
  • Type: Security
  • Rationale: Role modifications should take effect without requiring re-login
  • Priority: P2
  • Scenario_2: Role-based API rate limiting and throttling
  • Type: Security
  • Rationale: Different roles may have different API usage limits
  • Priority: P3




Test Case 30: Data Protection and Validation

Test Case Metadata

  • Test Case ID: BX05US01_TC_030
  • Title: Verify comprehensive data protection and input validation preventing security vulnerabilities
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: Security
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Security
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Negative, Consumer/Billing Services, Security, Database, MOD-Billing, P1-Critical, Phase-Security, Type-Security, Platform-Web, Report-Engineering/Security-Validation/Quality-Dashboard, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Security-Protection, Vulnerability-Testing

Business Context

  • Customer_Segment: Enterprise
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 15 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 100%
  • Integration_Points: Input validation system, SQL injection prevention, XSS protection, CSRF protection, Session management
  • Code_Module_Mapped: CX-Web, Security-Services
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: Security-Validation, Engineering, Quality-Dashboard
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Security Testing
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Security testing tools, Input validation system, Database security measures
  • Performance_Baseline: < 500ms validation response
  • Data_Requirements: Test payloads for security vulnerability testing

Prerequisites

  • Setup_Requirements: Security testing tools configured, Test environment isolated
  • User_Roles_Permissions: Billing Manager role for legitimate testing
  • Test_Data: Malicious input payloads, SQL injection strings, XSS scripts
  • Prior_Test_Cases: Basic functionality verified, authentication working

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Test SQL injection in search field

Input sanitized, no database access granted

Malicious input: "'; DROP TABLE entities; --"

SQL injection prevention

2

Verify SQL injection blocked

Database remains intact, error handled gracefully

Expected: Search returns no results or shows sanitized error

Injection prevention verification

3

Test SQL injection in GL code field

GL code input sanitized and validated

Malicious GL code: "4001'; DELETE FROM gl_codes; --"

GL code injection attempt

4

Verify GL code injection prevention

Invalid input rejected, no database corruption

Expected: Format validation error, no database changes

Input sanitization

5

Test XSS in entity name field

Script tags escaped or filtered

XSS payload: "<script>alert('xss')</script>"

XSS prevention testing

6

Verify XSS prevention

Script not executed, content properly escaped

Expected: Text displayed as literal string, no script execution

Script neutralization

7

Test XSS in search field

Search input sanitized for script injection

XSS search: "<img src=x onerror=alert('xss')>"

Search XSS prevention

8

Verify search XSS protection

Malicious script neutralized in search results

Expected: Search treats input as text, no script execution

Search input protection

9

Test CSRF protection on status changes

CSRF tokens required for state modifications

CSRF test: Attempt status change without valid token

CSRF protection verification

10

Verify CSRF token validation

Unauthorized requests rejected

Expected: 403 Forbidden or invalid token error

Cross-site request protection

11

Test session hijacking protection

Session tokens validated and secure

Session test: Attempt to use invalid or expired session

Session security

12

Verify session timeout enforcement

Idle sessions automatically expired

Idle test: Leave session inactive for 30+ minutes

Session timeout verification

13

Test data encryption verification

Sensitive data encrypted in storage and transit

Encryption check: GL codes encrypted at rest

Data protection verification

14

Verify input length limits

Excessive input lengths rejected

Long input: 10000+ character strings in various fields

Buffer overflow prevention

15

Test unauthorized API access

API endpoints require proper authentication

API test: Requests without valid bearer tokens

API security enforcement

Verification Points

  • Primary_Verification: Input validation prevents SQL injection, XSS, and other security exploits
  • Secondary_Verifications: CSRF protection active, session management secure, data encryption verified
  • Negative_Verification: Malicious inputs should be sanitized/rejected, unauthorized access prevented

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Weekly
  • Maintenance_Effort: High
  • Automation_Candidate: Planned

Test Relationships

  • Blocking_Tests: Basic functionality and authentication
  • Blocked_Tests: Penetration testing, compliance audits
  • Parallel_Tests: Cannot run parallel with production-like tests
  • Sequential_Tests: Must run in isolated security testing environment

Additional Information

  • Notes: Security testing critical for enterprise B2B SaaS deployment
  • Edge_Cases: Unicode-based attacks, polyglot payloads, timing attacks
  • Risk_Areas: Input validation bypass, authentication weaknesses, data exposure
  • Security_Considerations: Regular security updates, vulnerability scanning, penetration testing

Missing Scenarios Identified

  • Scenario_1: File upload security (if file upload features exist)
  • Type: Security
  • Rationale: File uploads common attack vector requiring specific protection
  • Priority: P2
  • Scenario_2: Rate limiting and DDoS protection
  • Type: Security
  • Rationale: Protect against automated attacks and resource exhaustion
  • Priority: P2




Test Case 31: Category Filter - Consumer Billing Entities

Test Case Metadata

  • Test Case ID: BX05US01_TC_031
  • Title: Verify Consumer Billing category filter displays only relevant entities with blue visual indicators
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer/Billing Services, UI, Database, MOD-Billing, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-QA/Module-Coverage/Regression-Coverage/Customer-Segment-Analysis/User-Acceptance, Customer-All, Risk-Low, Business-High, Revenue-Impact-Medium, Integration-Category-Filtering, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Low
  • Complexity_Level: Medium
  • Expected_Execution_Time: 3 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Medium

Coverage Tracking

  • Feature_Coverage: 100%
  • Integration_Points: Category filtering system, UI filtering controls, Visual indicator system
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: QA
  • Report_Categories: Customer-Segment-Analysis, User-Acceptance, Module-Coverage
  • Trend_Tracking: Yes
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Category filter controls, Visual styling system
  • Performance_Baseline: < 300ms filter application
  • Data_Requirements: Consumer Billing entities from user story sample data

Prerequisites

  • Setup_Requirements: GL Codes page loaded, Category filter dropdown accessible
  • User_Roles_Permissions: Billing Manager role
  • Test_Data: Consumer Billing entities: Water Consumption (4001-1001), Wastewater Charges (4001-1002), Fixed Charges (4001-1003), Late Payment Fees (4002-1001)
  • Prior_Test_Cases: Page load successful, table display verified

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Verify all entities visible initially

Table displays complete entity list

Initial state: All 17 entities visible

Baseline verification

2

Locate Category filter dropdown above table

Category dropdown visible with "All Categories" default

Default selection: "All Categories"

Filter identification

3

Click Category dropdown to open options

Dropdown expands showing available categories

Options: All Categories, Consumer Billing, Payment Channels

Category options display

4

Select "Consumer Billing" from dropdown

Filter applied to Consumer Billing category only

Selection: Consumer Billing

Category filter application

5

Verify only Consumer Billing entities displayed

Table shows exactly 4 Consumer Billing entities

Expected entities: Water Consumption, Wastewater Charges, Fixed Charges, Late Payment Fees

Consumer Billing filter validation

6

Verify Payment Channels entities hidden

No Payment Channels entities visible in table

Hidden entities: Razorpay, NEFT/RTGS, UPI

Negative filtering verification

7

Verify blue visual indicators

All visible entities show blue "Consumer Billing" badges

Visual verification: Blue colored category labels/badges

Visual indicator consistency

8

Verify entity details accuracy

Each Consumer Billing entity shows correct information

Verification: GL codes, utilities, statuses match user story data

Data accuracy check

9

Verify table count matches filter

Entity count reflects filtered results (4 entities)

Count verification: 4 Consumer Billing entities

Result count validation

10

Verify dropdown state persistence

Category dropdown shows "Consumer Billing" as selected

UI state: "Consumer Billing" displayed in dropdown

Selection persistence

11

Test filter integration with other controls

Apply additional filters on top of category filter

Integration test: Add Status or Utility filters

Filter compatibility

12

Verify combined filtering works

Multiple filters work together properly

Expected: Filters combine correctly (AND logic)

Multi-filter integration

Verification Points

  • Primary_Verification: Only 4 Consumer Billing entities displayed with blue visual indicators
  • Secondary_Verifications: Payment Channels entities hidden, filter persists, integrates with other filters
  • Negative_Verification: Payment Channels entities should not appear, filter should not reset unexpectedly

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Weekly
  • Maintenance_Effort: Low
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: Page load and basic filtering functionality
  • Blocked_Tests: Advanced category-specific workflow tests
  • Parallel_Tests: Can run with other single filter tests
  • Sequential_Tests: Should precede combined filter tests

Additional Information

  • Notes: Category filtering essential for organizing different revenue stream types
  • Edge_Cases: No entities in selected category, new categories added, category reassignment
  • Risk_Areas: Filter state management, UI responsiveness, visual consistency
  • Security_Considerations: Ensure category filter doesn't bypass role-based entity access

Missing Scenarios Identified

  • Scenario_1: Category filter with bulk operations
  • Type: Integration
  • Rationale: Users often perform bulk actions on category-filtered entities
  • Priority: P2
  • Scenario_2: Category filter performance with large entity datasets
  • Type: Performance
  • Rationale: Ensure category filtering scales with enterprise data volumes
  • Priority: P3





Test Case 32: GL Code Edit Mode with Save/Cancel Actions

Test Case Metadata

  • Test Case ID: BX05US01_TC_032
  • Title: Verify GL code edit mode functionality with save (✅) and cancel (❌) button operations
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: Functional
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer/Billing Services, UI, Database, MOD-Billing, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Engineering/Product/QA/Quality-Dashboard/Smoke-Test-Results, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-GL-Code-Management, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 4 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 100%
  • Integration_Points: GL Code editing system, Database updates, Validation engine, Dashboard updates
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: Quality-Dashboard, Smoke-Test-Results, Engineering
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: GL Code editing interface, Save/cancel controls, Validation system
  • Performance_Baseline: < 200ms edit mode activation, < 500ms save operation
  • Data_Requirements: Entity without GL code for testing: UPI (Payment Channels, "Not set")

Prerequisites

  • Setup_Requirements: GL Codes page loaded, Entity table visible with Actions column
  • User_Roles_Permissions: Billing Manager role with edit permissions
  • Test_Data: Target entity: UPI (Category: Payment Channels, Utility: All, GL Code: Not set, Status: Inactive)
  • Prior_Test_Cases: Table display and basic entity operations verified

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Locate UPI entity row in table

UPI entity visible with "Not set" in GL Code column

Entity: UPI, Current GL Code: "Not set"

Target entity identification

2

Click edit icon (✏️) in Actions column for UPI

GL Code field becomes editable input field

Action: Click ✏️ icon

AC008 - Edit functionality activation

3

Verify edit mode interface activated

Input field appears with save (✅) and cancel (❌) buttons

UI State: Editable input + ✅❌ buttons visible

Business Rule 4 - Edit mode activation

4

Verify placeholder or current value display

Input field shows current value or appropriate placeholder

Input display: "Not set" or empty with placeholder

Current state representation

5

Enter valid GL code in input field

Input accepts valid format characters

Test GL Code: 1001-2003

Valid ####-#### format entry

6

Verify real-time validation feedback

Input validation occurs during typing

Validation: Format checking as user types

Real-time validation

7

Click save button (✅)

GL code saved successfully, edit mode exits

Action: Click ✅ button

Save operation execution

8

Verify GL code updated in table

UPI entity now displays "1001-2003" in GL Code column

Expected: GL Code = 1001-2003

Successful save verification

9

Verify dashboard "Configured with GL Codes" count updated

Count increases from 9 to 10

Expected: Configured count = 10

AC011 - Real-time dashboard update

10

Click edit icon for UPI entity again

Edit mode reactivated with current value

Current value: 1001-2003 displayed in edit field

Re-edit capability

11

Modify GL code to different valid value

Input accepts modification

Modified GL Code: 1001-2004

Change preparation for cancel test

12

Click cancel button (❌)

Edit mode exits without saving changes

Action: Click ❌ button

Cancel operation test

13

Verify GL code unchanged after cancel

UPI entity still shows "1001-2003" (previous saved value)

Expected: GL Code = 1001-2003 (no change)

Cancel functionality verification

14

Verify dashboard metrics unchanged after cancel

Configured count remains 10

Expected: No dashboard change from cancel

Cancel has no side effects

15

Test edit mode keyboard shortcuts

Enter key saves, Escape key cancels (if supported)

Keyboard test: Enter to save, Escape to cancel

Keyboard interaction

Verification Points

  • Primary_Verification: Save (✅) button commits GL code changes, Cancel (❌) button discards changes without saving
  • Secondary_Verifications: Edit mode properly activated/deactivated, dashboard metrics update only on save
  • Negative_Verification: Cancel should NOT save changes, edit mode should not remain active after save/cancel

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Daily
  • Maintenance_Effort: Medium
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: Table display and basic entity identification
  • Blocked_Tests: GL code validation and duplicate prevention tests
  • Parallel_Tests: Cannot run parallel with other edit operations on same entity
  • Sequential_Tests: Must complete before advanced GL code management tests

Additional Information

  • Notes: Critical functionality for GL code assignment workflow, essential for revenue recognition
  • Edge_Cases: Network interruption during save, concurrent edit attempts, invalid input handling
  • Risk_Areas: Data loss if save fails, UI state management during edit operations, validation timing
  • Security_Considerations: Ensure edit permissions validated before allowing modifications

Missing Scenarios Identified

  • Scenario_1: Edit mode auto-save on focus loss
  • Type: Usability
  • Rationale: Prevent data loss when user clicks away from edit field
  • Priority: P3
  • Scenario_2: Edit mode conflict resolution for concurrent users
  • Type: Concurrency
  • Rationale: Handle scenarios where multiple users edit same entity simultaneously
  • Priority: P2




Test Case 33: Utility-Specific Duplicate GL Code Prevention

Test Case Metadata

  • Test Case ID: BX05US01_TC_033
  • Title: Verify GL code uniqueness validation within same utility type with cross-utility allowance
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: Functional/Validation
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Negative, Consumer/Billing Services, API, Database, MOD-Billing, P1-Critical, Phase-Smoke, Type-Validation, Platform-Web, Report-Engineering/QA/Quality-Dashboard/Security-Validation/Smoke-Test-Results, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Validation-Engine, Duplicate-Prevention

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 5 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 100%
  • Integration_Points: Validation engine, Database uniqueness constraints, Error handling system, Utility type checking
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: Security-Validation, Quality-Dashboard, Engineering
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Uniqueness validation system, Database constraints, Utility type management
  • Performance_Baseline: < 500ms duplicate check response
  • Data_Requirements: Existing entities with GL codes across different utility types

Prerequisites

  • Setup_Requirements: Multiple entities with GL codes configured across utility types
  • User_Roles_Permissions: Billing Manager role with GL code modification permissions
  • Test_Data: Water utility: Water Consumption (4001-1001), Fixed Charges (4001-1003); All utility: Razorpay (1001-2001); Wastewater: Wastewater Charges (4001-1002)
  • Prior_Test_Cases: Edit mode functionality and format validation verified

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Identify existing Water utility entity with GL code

Note existing GL code for duplicate testing

Reference: Water Consumption (Water utility, GL code: 4001-1001)

Baseline duplicate source

2

Select different Water utility entity for testing

Choose target entity in same utility type

Target: Fixed Charges (Water utility, current GL code: 4001-1003)

Same utility target

3

Enter edit mode for Fixed Charges GL code

Edit interface activated for GL code modification

Action: Click edit icon for Fixed Charges

Edit preparation

4

Enter duplicate GL code from same utility

Input existing GL code from same utility type

Duplicate code: 4001-1001 (same as Water Consumption)

AC010 - Duplicate scenario within utility

5

Attempt to save duplicate GL code

System validates for duplicates within utility

Action: Click save (✅) button

Duplicate validation trigger

6

Verify duplicate prevention error message

Specific error message displayed for utility conflict

Expected error: "GL Code 4001-1001 already exists for Water utility"

Utility-specific error messaging

7

Verify save operation blocked

Changes not committed, edit mode remains active

Status: Save prevented, original GL code retained

Save prevention verification

8

Test cross-utility duplicate allowance

Enter GL code from different utility type

Cross-utility test: 1001-2001 (from Razorpay - "All" utility)

Cross-utility validation test

9

Verify cross-utility save succeeds

Different utility type allows same GL code

Expected: Save successful for different utility

Cross-utility acceptance

10

Test "All" utility duplicate prevention

Assign duplicate within "All" utility entities

Test: Enter existing "All" utility GL code to another "All" entity

"All" utility internal duplicate test

11

Verify "All" utility duplicate prevention

Same validation applies within "All" utility type

Expected: Duplicate prevention within "All" utility entities

Consistent validation across utilities

12

Test edge case: same GL code different utilities

Verify Water and Wastewater can have same GL code

Test: Assign Water GL code to Wastewater entity

Cross-utility edge case

13

Verify cross-utility assignment succeeds

Same GL code allowed across different utility types

Expected: Water code successfully assigned to Wastewater entity

Cross-utility confirmation

14

Test unique GL code acceptance

Enter unique GL code for same utility

Unique code: 4001-1004 (unique for Water utility)

Positive validation test

Verification Points

  • Primary_Verification: Duplicate GL codes prevented within same utility type with clear error messages
  • Secondary_Verifications: Cross-utility duplicates allowed, unique codes accepted, validation consistent
  • Negative_Verification: Duplicate GL codes should NOT be saved within same utility type

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Daily
  • Maintenance_Effort: Medium
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: Edit mode functionality and format validation
  • Blocked_Tests: Bulk GL code assignment validation
  • Parallel_Tests: Cannot run parallel with other GL code modification tests
  • Sequential_Tests: Must complete before integration tests

Additional Information

  • Notes: Utility-specific duplicate prevention critical for accurate revenue categorization
  • Edge_Cases: Concurrent GL code assignments, case sensitivity, utility type changes
  • Risk_Areas: Race conditions in duplicate checking, database constraint conflicts
  • Security_Considerations: Ensure duplicate checking cannot be bypassed through API manipulation

Missing Scenarios Identified

  • Scenario_1: Duplicate prevention during bulk GL code assignment
  • Type: Integration
  • Rationale: Bulk operations must respect same uniqueness constraints
  • Priority: P1
  • Scenario_2: GL code reassignment when utility type changes
  • Type: Business Logic
  • Rationale: Handle scenarios where entity utility type is modified
  • Priority: P2




Test Case 34: Integration Failure Rollback Scenario

Test Case Metadata

  • Test Case ID: BX05US01_TC_034
  • Title: Verify system rollback and error handling during integration failure with external financial systems
  • Created By: Hetal
  • Created Date: August 18, 2025
  • Version: 1.0

Classification

  • Module/Feature: GL Codes Management
  • Test Type: Integration/Error Handling
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Acceptance
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Negative, Consumer/Billing Services, API, Integration, MOD-Billing, P1-Critical, Phase-Acceptance, Type-Integration, Platform-Web, Report-Engineering/CSM/Quality-Dashboard/Integration-Testing/Security-Validation, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-High, Integration-External-Dependency, Error-Handling

Business Context

  • Customer_Segment: Enterprise
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 10 minutes
  • Reproducibility_Score: Medium
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 100%
  • Integration_Points: Billing system integration, Financial reporting system, Error handling mechanisms, Rollback procedures
  • Code_Module_Mapped: CX-Web, Integration-Services
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: Integration-Testing, Quality-Dashboard, Engineering
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Integration Testing
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: External financial systems (with failure simulation), Error handling mechanisms
  • Performance_Baseline: < 5 seconds rollback completion
  • Data_Requirements: Test entity for integration failure testing

Prerequisites

  • Setup_Requirements: Integration testing environment, External system failure simulation capability
  • User_Roles_Permissions: Billing Manager role
  • Test_Data: Active entity for testing: Water Consumption (Consumer Billing, Water, 4001-1001, Active)
  • Prior_Test_Cases: Normal integration functionality verified

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Record current system state baseline

Document entity status and dashboard metrics

Baseline: Water Consumption = Active, Active count = 8

Pre-failure state documentation

2

Verify entity status in external systems

Confirm baseline status in billing and financial systems

External verification: Water Consumption = Active in all systems

Cross-system baseline

3

Simulate external financial system unavailability

External system marked as unavailable for testing

Simulation: Billing system API returns 503 Service Unavailable

Integration failure simulation

4

Attempt status change during system unavailability

Try to change Water Consumption from Active to Inactive

Action: Toggle status during simulated failure

Integration trigger during failure

5

Verify integration failure detection

System detects external system failure appropriately

Expected: Integration timeout or error response detected

Failure detection verification

6

Verify user notification displayed

Clear error message shown to user about integration failure

Expected error: "Integration with financial systems failed. Changes not saved."

User feedback verification

7

Verify local changes rolled back

Water Consumption status remains Active (unchanged)

Expected: Status = Active (original state)

Rollback verification

8

Verify dashboard metrics unchanged

Active count remains 8, no dashboard changes

Expected: Active count = 8, all metrics unchanged

Metric consistency

9

Verify entity table state consistent

Table shows original status for all entities

Expected: All entities maintain original states

Data consistency check

10

Verify audit log entry for failed attempt

Failure logged with details for compliance

Expected: Audit entry with failure reason and timestamp

Compliance logging

11

Restore external system connectivity

External system marked as available again

Simulation: Billing system API returns 200 OK

System recovery simulation

12

Retry the same status change operation

Attempt status change after system recovery

Action: Toggle Water Consumption to Inactive

Post-recovery operation

13

Verify successful integration after recovery

Status change completes successfully with integration

Expected: Water Consumption = Inactive, successful sync

Recovery validation

14

Verify cross-system consistency after recovery

All systems show consistent updated status

Consistency check: GL Codes, Billing, Financial systems aligned

Post-recovery consistency

Verification Points

  • Primary_Verification: Integration failures trigger proper rollback preventing inconsistent system states
  • Secondary_Verifications: User notification provided, audit trail maintained, system recovers properly
  • Negative_Verification: Partial changes should NOT persist, system should NOT remain in inconsistent state

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Weekly
  • Maintenance_Effort: High
  • Automation_Candidate: Planned

Test Relationships

  • Blocking_Tests: Normal integration functionality tests
  • Blocked_Tests: Production deployment readiness tests
  • Parallel_Tests: Cannot run parallel with other integration tests
  • Sequential_Tests: Must run in isolated environment

Additional Information

  • Notes: Critical for maintaining data integrity across distributed systems
  • Edge_Cases: Partial integration failures, network timeouts, database rollback failures
  • Risk_Areas: Data corruption, financial reporting inconsistencies, user workflow disruption
  • Security_Considerations: Ensure rollback doesn't expose sensitive data or create vulnerabilities

Missing Scenarios Identified

  • Scenario_1: Bulk operation rollback during integration failure
  • Type: Integration
  • Rationale: Bulk operations have higher complexity for rollback scenarios
  • Priority: P1
  • Scenario_2: Integration failure recovery with user session continuity
  • Type: Usability
  • Rationale: Users should be able to continue work after integration recovery
  • Priority: P2