Printing and Distribution Test Cases - BX06US01

Test Case 1: Verify accurate real-time count display for "Pending Print Start" metric

Test Case Metadata

Test Case ID: BX06US01_TC_001

Title: Verify accurate real-time count display for "Pending Print Start" metric with exact user story data

Created By: Hetal

Created Date: August 18, 2025

Version: 1.0

Classification

Module/Feature: Printing and Distribution
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer Services, Dashboard, MOD-PrintDist, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Engineering, Report-Quality-Dashboard, Report-Module-Coverage, Report-Smoke-Test-Results, Report-Customer-Segment-Analysis, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Dashboard-API, Dashboard-Metrics, Happy-Path

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 5%
Integration_Points: Dashboard API, Database, Real-time Calculation Engine
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Module-Coverage, Smoke-Test-Results, Customer-Segment-Analysis
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC01 - Real-time dashboard metrics display
Related_Bugs: N/A
Related_Test_Cases: BX06US01_TC_002, BX06US01_TC_003

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Database with billing cycle data, Dashboard API service, Real-time calculation engine
Performance_Baseline: < 2 seconds load time
Data_Requirements: Billing cycles with pending status (January 2025, February 2025, Savaii 202501 R1)

Prerequisites

Setup_Requirements: Test billing cycles in various statuses, Dashboard service running
User_Roles_Permissions: Billing Manager access with dashboard view permissions
Test_Data: 5 billing cycles in pending status: January 2025, February 2025, Savaii 202501 R1, Savaii 202501 R2, Test Cycle
Prior_Test_Cases: User authentication successful (Login functionality)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to SMART360 → Billing module → Printing & Distribution	Dashboard loads successfully with "Printing & Distribution Dashboard" header visible	Valid Billing Manager credentials	Verify page loads within 2 seconds, AC01 baseline
2	Locate "Pending Print Start" status card in printing section	Card displays with orange calendar icon and count value	N/A	Visual verification of card styling matching user story wireframe
3	Verify count value shows "5" in Pending Print Start card	Shows accurate count of 5 with description "Print jobs waiting to begin processing"	Expected cycles: January 2025, February 2025, Savaii 202501 R1, Savaii 202501 R2, Test Cycle	Count matches database records for pending status, AC01 validation
4	Create new billing cycle with pending status	Count updates to 6 in real-time without page refresh	New cycle: "March 2025" with pending status	Auto-refresh functionality verification, real-time requirement
5	Change January 2025 cycle from "Pending" to "In Progress" using edit modal	Count decreases to 5 immediately	January 2025: Status = Pending → In Progress	Real-time update verification, status transition impact
6	Refresh browser page	Count remains accurate at 5 after page reload	N/A	Data persistence and consistency check
7	Verify card styling and visual elements	Orange background, calendar icon visible, proper text formatting	Card background: Orange (#FFA500), Icon: Calendar	UI consistency with user story design specifications

Verification Points

Primary_Verification: Pending Print Start count displays 5 initially and updates accurately with real-time status changes
Secondary_Verifications: Card styling (orange background), calendar icon presence, descriptive text "Print jobs waiting to begin processing"
Negative_Verification: Count should not include cycles in "In Progress" or "Completed" status

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Daily
Maintenance_Effort: Low
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: User login functionality
Blocked_Tests: Other dashboard metric tests
Parallel_Tests: TC_002 (Printing in Progress), TC_003 (Printed Today)
Sequential_Tests: BX06US01_TC_002

Additional Information

Notes: This test validates the foundation metric for printing workflow management as specified in user story dashboard section
Edge_Cases: Test with 0 pending cycles, very large numbers (>999), negative scenarios
Risk_Areas: Database connectivity issues, caching problems, real-time update failures
Security_Considerations: Ensure only authorized Billing Manager users see accurate counts

Missing Scenarios Identified

Scenario_1: Dashboard metric accuracy during high concurrent user load
Type: Performance/Load
Rationale: User story indicates real-time updates for multiple users
Priority: P2-High
Scenario_2: Metric display behavior during database connectivity issues
Type: Error Handling
Rationale: Critical for system reliability in production
Priority: P2-High

Test Case 2: Verify accurate real-time count display for "Printing in Progress" metric

Test Case Metadata

Test Case ID: BX06US01_TC_002

Title: Verify accurate real-time count display for "Printing in Progress" metric with blue printer icon styling

Created By: Hetal

Created Date: August 18, 2025

Version: 1.0

Classification

Module/Feature: Printing and Distribution
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer Services, Dashboard, MOD-PrintDist, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Engineering, Report-Quality-Dashboard, Report-Module-Coverage, Report-Smoke-Test-Results, Report-Regression-Coverage, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Dashboard-API, Status-Tracking, Happy-Path

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 4 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 8%
Integration_Points: Dashboard API, Database, Status Management Service
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Module-Coverage, Smoke-Test-Results, Regression-Coverage
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC01 - Real-time dashboard metrics display
Related_Bugs: N/A
Related_Test_Cases: BX06US01_TC_001, BX06US01_TC_003

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Database with billing cycle data, Dashboard API service, Status management system
Performance_Baseline: < 2 seconds update time
Data_Requirements: Billing cycles with "In Progress" status (December 2024, November 2024, October 2024)

Prerequisites

Setup_Requirements: Test billing cycles with "In Progress" status, Dashboard service operational
User_Roles_Permissions: Billing Manager access with dashboard view and status update permissions
Test_Data: 3 billing cycles in "In Progress" status: December 2024, November 2024, October 2024
Prior_Test_Cases: BX06US01_TC_001 (Pending Print Start verification)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Printing & Distribution dashboard from Billing module	Dashboard loads with all status cards visible and "Printing" tab active	Valid Billing Manager credentials	Baseline verification, ensure proper navigation path
2	Locate "Printing in Progress" status card in dashboard metrics section	Card displays with blue printer icon and numerical count	Card position: Second card in metrics row	Visual styling check per user story wireframe specifications
3	Verify count value displays "3" accurately	Count shows "3" with description "Print jobs currently being processed"	Expected cycles: December 2024, November 2024, October 2024	Matches "In Progress" status cycles from user story sample data
4	Verify blue color scheme and printer icon	Blue background (#007BFF), printer icon visible, proper contrast	Visual elements per user story design	UI consistency validation with wireframe specifications
5	Update Test Cycle from "Pending" to "In Progress" using edit modal	Count increases to 4 in real-time without page refresh	Test Cycle: Status = Pending → In Progress via modal interface	Real-time functionality verification, modal integration
6	Complete December 2024 cycle by changing status to "Completed"	Count decreases to 3 immediately with visual feedback	December 2024: Status = In Progress → Completed	Status transition impact on metrics, workflow progression
7	Verify descriptive text accuracy	Text reads "Print jobs currently being processed" below count	N/A	Content accuracy per user story business rules
8	Test concurrent status changes from different browser session	Both sessions reflect count changes simultaneously	Secondary browser session with same user	Multi-session consistency verification

Verification Points

Primary_Verification: Printing in Progress count displays 3 initially and updates accurately with status transitions
Secondary_Verifications: Blue card styling, printer icon presence, descriptive text accuracy
Negative_Verification: Count should exclude "Pending" and "Completed" status cycles

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Daily
Maintenance_Effort: Low
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: BX06US01_TC_001 (Dashboard baseline)
Blocked_Tests: Status update modal tests
Parallel_Tests: TC_003 (Printed Today), TC_004 (Average Processing Time)
Sequential_Tests: BX06US01_TC_006 (Modal interface testing)

Additional Information

Notes: Critical for tracking active printing operations, directly impacts vendor SLA monitoring
Edge_Cases: Zero in-progress cycles, maximum concurrent print jobs, status transition failures
Risk_Areas: Status synchronization delays, concurrent update conflicts, vendor communication gaps
Security_Considerations: Ensure status updates maintain audit trail and user permissions

Missing Scenarios Identified

Scenario_1: In Progress count behavior during vendor system downtime
Type: Integration/Error Handling
Rationale: External vendor dependency mentioned in user story
Priority: P2-High
Scenario_2: Status transition validation when multiple users edit same cycle
Type: Concurrency/Data Integrity
Rationale: Multi-user environment implied in user story
Priority: P1-Critical

Test Case 3: Verify accurate real-time count display for "Printed Today" metric

Test Case Metadata

Test Case ID: BX06US01_TC_003

Title: Verify accurate real-time count display for "Printed Today" metric with green completion icon and date filtering

Created By: Hetal

Created Date: August 18, 2025

Version: 1.0

Classification

Module/Feature: Printing and Distribution
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer Services, Dashboard, MOD-PrintDist, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Engineering, Report-Quality-Dashboard, Report-Module-Coverage, Report-Smoke-Test-Results, Report-Performance-Metrics, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Date-Filtering, Daily-Metrics, Happy-Path

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 5 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 12%
Integration_Points: Dashboard API, Database, Date Filtering Service, Completion Tracking
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Module-Coverage, Smoke-Test-Results, Performance-Metrics
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC01 - Real-time dashboard metrics display
Related_Bugs: N/A
Related_Test_Cases: BX06US01_TC_001, BX06US01_TC_002, BX06US01_TC_004

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Database with completion date tracking, Dashboard API, Date filtering service
Performance_Baseline: < 2 seconds for date-based calculations
Data_Requirements: Billing cycles completed on current date (2025-08-18)

Prerequisites

Setup_Requirements: Billing cycles with completion dates, system date set to 2025-08-18
User_Roles_Permissions: Billing Manager access with completion tracking permissions
Test_Data: 12 billing cycles completed on 2025-08-18, additional cycles completed on previous dates
Prior_Test_Cases: BX06US01_TC_001, BX06US01_TC_002 (Dashboard baseline verification)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Access Printing & Distribution dashboard at start of test day (2025-08-18)	Dashboard loads with current date-based metrics visible	Current system date: 2025-08-18	Baseline state verification, date context establishment
2	Locate "Printed Today" status card in metrics section	Green card displays with printer/checkmark icon and count "12"	Card position: Third in metrics row	Visual verification per user story wireframe design
3	Verify count shows "12" with accurate description	Displays "12" with text "Successfully completed print jobs today"	Expected: 12 cycles completed on 2025-08-18	Date-specific filtering verification, AC01 compliance
4	Verify green color scheme and completion icon	Green background (#28A745), completion/printer icon, proper contrast	Visual elements per design specifications	UI consistency with success state indication
5	Complete one pending print job with today's completion date	Count increases to "13" immediately without page refresh	Complete Savaii 202501 R1 with completion date = 2025-08-18	Same-day completion tracking, real-time updates
6	Complete another job with yesterday's date (2025-08-17)	Count remains "13" (does not include yesterday's completion)	Complete February 2025 with completion date = 2025-08-17	Date boundary verification, filtering accuracy
7	Complete third job with today's date	Count increases to "14" confirming today-only filtering	Complete March 2025 with completion date = 2025-08-18	Continuous same-day tracking validation
8	Change system date to next day (2025-08-19) and verify reset	Count resets to "0" for new day	System date change to 2025-08-19	Daily reset functionality, date-based calculation
9	Complete new job on 2025-08-19	Count increases to "1" for new day	Complete Test Cycle with completion date = 2025-08-19	New day tracking initiation

Verification Points

Primary_Verification: Printed Today count displays 12 initially and updates only for same-day completions
Secondary_Verifications: Green card styling, completion icon, date-based filtering accuracy
Negative_Verification: Previous day completions should not affect current day count

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Daily
Maintenance_Effort: Low
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: BX06US01_TC_001, BX06US01_TC_002
Blocked_Tests: Average processing time calculations
Parallel_Tests: TC_004 (Average Processing Time)
Sequential_Tests: BX06US01_TC_004

Additional Information

Notes: Critical for daily productivity tracking and vendor performance measurement
Edge_Cases: Midnight boundary transitions, timezone changes, bulk completions
Risk_Areas: Date calculation errors, timezone mismatches, completion timestamp accuracy
Security_Considerations: Ensure completion tracking maintains data integrity and audit trail

Missing Scenarios Identified

Scenario_1: Midnight transition behavior for "Printed Today" count
Type: Edge Case/Date Boundary
Rationale: Daily metrics require accurate date boundary handling
Priority: P2-High
Scenario_2: Timezone impact on "today" calculation for distributed users
Type: Globalization/Date Logic
Rationale: Multi-timezone utility operations mentioned in user story
Priority: P3-Medium

Test Case 4: Verify Average Processing Time calculation accuracy with 2.5 days baseline

Test Case Metadata

Test Case ID: BX06US01_TC_004

Title: Verify Average Processing Time calculation accuracy with 2.5 days baseline from user story sample data

Created By: Hetal

Created Date: August 18, 2025

Version: 1.0

Classification

Module/Feature: Printing and Distribution
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer Services, Analytics, MOD-PrintDist, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Report-Performance-Metrics, Report-Quality-Dashboard, Report-Engineering, Report-Customer-Segment-Analysis, Customer-Enterprise, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Calculation-Engine, Processing-Metrics, Happy-Path

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: Medium
Complexity_Level: High
Expected_Execution_Time: 6 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: High

Coverage Tracking

Feature_Coverage: 15%
Integration_Points: Dashboard API, Database, Calculation Engine, Date Processing Service
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Performance-Metrics, Quality-Dashboard, Engineering, Customer-Segment-Analysis
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC02 - Average Processing Time calculation based on completed cycles
Related_Bugs: N/A
Related_Test_Cases: BX06US01_TC_003, BX06US01_TC_005

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Database with print/completion date tracking, Calculation engine, Dashboard API
Performance_Baseline: < 500ms for calculation processing
Data_Requirements: Completed cycles with known print start and completion dates

Prerequisites

Setup_Requirements: Billing cycles with recorded print and completion dates for calculation baseline
User_Roles_Permissions: Billing Manager access with analytics view permissions
Test_Data: Controlled dataset: Cycle A (2 days), Cycle B (3 days), Cycle C (2.5 days) for 2.5 day average
Prior_Test_Cases: BX06US01_TC_003 (Printed Today baseline)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Set up controlled test data with known processing durations	Database contains cycles with specific processing times	Cycle A: Print Date=2025-08-01, Completion=2025-08-03 (2 days), Cycle B: Print Date=2025-08-05, Completion=2025-08-08 (3 days), Cycle C: Print Date=2025-08-10, Completion=2025-08-12.5 (2.5 days)	Controlled dataset for mathematical verification
2	Navigate to Printing & Distribution dashboard	Dashboard loads with "Average Processing Time" card visible	Valid Billing Manager credentials	Baseline access verification
3	Locate "Average Processing Time" card with clock icon	Card displays with purple clock icon and calculated average	Card position: Fourth in metrics row	Visual identification per user story wireframe
4	Verify calculated average displays "2.5 days" accurately	Shows "2.5 days" with description "Average time to complete print jobs"	Expected calculation: (2+3+2.5)/3 = 2.5 days	Mathematical accuracy verification, AC02 compliance
5	Complete new cycle with 4-day processing duration	Average updates to "2.875 days" in real-time	New Cycle D: Print Date=2025-08-14, Completion=2025-08-18 (4 days)	Real-time calculation update: (2+3+2.5+4)/4 = 2.875
6	Verify calculation excludes non-completed cycles	Average calculation only includes completed cycles	Pending cycles: January 2025, February 2025 (should be excluded)	Calculation scope verification
7	Add cycle with 1-day processing time	Average updates to "2.5 days" reflecting new calculation	Cycle E: Print Date=2025-08-17, Completion=2025-08-18 (1 day)	Calculation: (2+3+2.5+4+1)/5 = 2.5 days
8	Verify current reporting period filter	Only current period cycles included in calculation	Filter: Current reporting period only (exclude historical)	Temporal boundary verification per AC02
9	Test edge case with same-day completion (0 days)	System handles zero-day processing correctly	Cycle F: Print Date=2025-08-18, Completion=2025-08-18 (0 days)	Edge case handling for immediate completion

Verification Points

Primary_Verification: Average Processing Time displays 2.5 days baseline and updates accurately with new completions
Secondary_Verifications: Clock icon styling, descriptive text accuracy, real-time calculation updates
Negative_Verification: Pending and historical cycles should not affect current period average

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Daily
Maintenance_Effort: Medium
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: BX06US01_TC_003 (Completion tracking)
Blocked_Tests: Performance benchmark tests
Parallel_Tests: TC_005 (Delayed Print Alerts)
Sequential_Tests: BX06US01_TC_005

Additional Information

Notes: Critical performance metric for vendor SLA management and process optimization
Edge_Cases: Zero processing time, fractional days, very large datasets, division by zero
Risk_Areas: Floating point precision, date calculation accuracy, performance with large datasets
Security_Considerations: Ensure calculation access aligns with user permissions and data visibility

Missing Scenarios Identified

Scenario_1: Average calculation performance with 1000+ completed cycles
Type: Performance/Scalability
Rationale: Large utility operations mentioned in user story
Priority: P2-High
Scenario_2: Historical trend tracking for average processing time
Type: Analytics/Reporting
Rationale: Performance monitoring requirements in user story
Priority: P3-Medium

Test Case 5: Verify Delayed Print Alerts identification with orange warning styling

Test Case Metadata

Test Case ID: BX06US01_TC_005

Title: Verify Delayed Print Alerts identification with orange warning styling and configurable threshold validation

Created By: Hetal

Created Date: August 18, 2025

Version: 1.0

Classification

Module/Feature: Printing and Distribution
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Negative, Consumer Services, Alerts, MOD-PrintDist, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Report-Quality-Dashboard, Report-Module-Coverage, Report-Customer-Segment-Analysis, Report-Performance-Metrics, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Alert-System, Delay-Management, Happy-Path

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 7 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 18%
Integration_Points: Dashboard API, Database, Alert System, Threshold Configuration Service
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Module-Coverage, Customer-Segment-Analysis, Performance-Metrics
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC03 - Delayed Print Alerts identification and count based on configurable lapsed days threshold
Related_Bugs: N/A
Related_Test_Cases: BX06US01_TC_004, BX06US01_TC_007

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Database with lapsed days calculation, Alert system, Threshold configuration service
Performance_Baseline: < 1 second for alert calculation
Data_Requirements: Billing cycles with various lapsed days: 131 days, 105 days, 167 days per user story

Prerequisites

Setup_Requirements: Billing cycles with different lapsed days, configurable threshold system
User_Roles_Permissions: Billing Manager access with alert configuration permissions
Test_Data: January 2025 (131 days), February 2025 (105 days), December 2024 (167 days) per user story sample data
Prior_Test_Cases: BX06US01_TC_004 (Dashboard metrics baseline)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Configure delay threshold to 30 days in system settings	System accepts threshold configuration with confirmation message	Threshold setting: 30 days	Configuration baseline establishment per AC03
2	Navigate to Printing & Distribution dashboard	Dashboard loads with "Delayed Print Alerts" card visible	Valid Billing Manager credentials	Alert card visibility verification
3	Locate "Delayed Print Alerts" card with warning styling	Card displays with red background and warning triangle icon	Card position: Fifth in metrics row	Visual alert indication per user story design
4	Verify alert count shows "2" based on threshold	Shows count "2" with description "Print jobs behind schedule requiring attention"	Expected: January 2025 (131 days) and December 2024 (167 days) exceed 30-day threshold	Threshold-based filtering verification, AC03 compliance
5	Verify February 2025 (105 days) triggers alert above threshold	Count includes February 2025 as it exceeds 30 days	February 2025: 105 days > 30 days threshold	Threshold logic validation
6	Update threshold configuration to 40 days	Alert count updates to "2" reflecting new threshold	New threshold: 40 days, Expected: January 2025 (131 days), December 2024 (167 days)	Configuration impact testing
7	Complete January 2025 cycle to remove from alerts	Alert count decreases to "1" immediately	January 2025: Status = Pending → Completed	Status change impact on alerts
8	Verify red styling and warning icon consistency	Red background (#DC3545), warning triangle icon, proper contrast	Visual elements per alert design specifications	UI consistency for urgent alerts
9	Test edge case with cycle exactly at threshold	Cycle at exact threshold boundary triggers alert appropriately	Test Cycle: Exactly 40 days lapsed	Boundary condition verification

Verification Points

Primary_Verification: Delayed Print Alerts count accurately reflects cycles exceeding configurable threshold
Secondary_Verifications: Red alert styling, warning triangle icon, threshold configuration impact
Negative_Verification: Cycles below threshold should not trigger alerts

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Daily
Maintenance_Effort: Medium
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: BX06US01_TC_004 (Dashboard baseline)
Blocked_Tests: Alert notification tests
Parallel_Tests: TC_007 (Lapsed days calculation)
Sequential_Tests: BX06US01_TC_006

Additional Information

Notes: Critical for proactive delay management and SLA compliance monitoring
Edge_Cases: Zero delayed cycles, threshold boundary conditions, negative lapsed days
Risk_Areas: Alert accuracy during high load, threshold configuration persistence, real-time updates
Security_Considerations: Ensure alert visibility aligns with user permissions and escalation protocols

Missing Scenarios Identified

Scenario_1: Alert escalation workflow when delays exceed critical thresholds
Type: Business Process/Escalation
Rationale: SLA management requirements mentioned in user story
Priority: P2-High
Scenario_2: Alert notification delivery to stakeholders (email/SMS)
Type: Integration/Notification
Rationale: Proactive management requirements in user story
Priority: P3-Medium

Test Case 6: Verify "Edit Printing Status" modal interface functionality

Test Case Metadata

Test Case ID: BX06US01_TC_006

Title: Verify "Edit Printing Status" modal interface functionality with January 2025 cycle sample data

Created By: Hetal

Created Date: August 18, 2025

Version: 1.0

Classification

Module/Feature: Printing and Distribution
Test Type: UI
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer Services, UI, MOD-PrintDist, P1-Critical, Phase-Regression, Type-UI, Platform-Web, Report-Engineering, Report-Quality-Dashboard, Report-Module-Coverage, Report-User-Acceptance, Report-Integration-Testing, Customer-Enterprise, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Modal-Interface, Status-Management, Happy-Path

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: Medium
Complexity_Level: High
Expected_Execution_Time: 8 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: High

Coverage Tracking

Feature_Coverage: 22%
Integration_Points: Modal UI System, Database, Status Management API, Validation Engine
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Module-Coverage, User-Acceptance, Integration-Testing
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC04 - Modal interface allows status updates with all required fields
Related_Bugs: N/A
Related_Test_Cases: BX06US01_TC_005, BX06US01_TC_007, BX06US01_TC_008

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Modal UI framework, Database with billing cycle data, Status management API
Performance_Baseline: < 1 second modal load time
Data_Requirements: January 2025 cycle with Print Date: 05 Feb 2025, Status: Pending, Lapsed Days: 131

Prerequisites

Setup_Requirements: Billing cycle table with edit functionality, modal framework operational
User_Roles_Permissions: Billing Manager access with status update permissions
Test_Data: January 2025 cycle: Billing Period 01/01/2025-31/01/2025, Total Bills: 1250, Status: Pending
Prior_Test_Cases: BX06US01_TC_005 (Dashboard functionality verified)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to billing cycle table in Printing tab	Table displays with billing cycles and action icons visible	Current cycles including January 2025	Baseline table verification per user story
2	Locate January 2025 cycle row with edit icon	Row shows "January 2025" with pencil edit icon in Actions column	January 2025 row with edit icon	Row identification per user story sample data
3	Click edit icon for January 2025 cycle	Modal opens with title "Edit Printing Status" for January 2025	Modal title: "Edit Printing Status"	Modal trigger verification, AC04 compliance
4	Verify Print Date field displays and is editable	Field shows "05 Feb 2025" and accepts date input	Current value: 05 Feb 2025	Date field functionality per user story wireframe
5	Verify Status radio buttons are present and functional	Three options visible: Pending (selected), Started, Completed	Current selection: Pending (blue highlight)	Status selection UI per modal design
6	Verify Vendor dropdown shows current assignment	Dropdown shows "Unassigned" with selectable vendor options	Current: "Unassigned", Options: Vendor A, Vendor B	Vendor assignment capability
7	Verify Lapsed Days field is read-only and calculated	Shows "131 days" as non-editable calculated value	Calculated: 131 days (non-editable)	Auto-calculation verification, AC05 reference
8	Update Print Date to new value	Field accepts new date input with proper validation	New Print Date: 10 Feb 2025	Date field functionality testing
9	Change Status from Pending to Started	Radio button selection updates with visual feedback	Status: Pending → Started (blue selection)	Status change capability
10	Select vendor from dropdown	Dropdown allows vendor selection and assignment	Vendor: Unassigned → Vendor A	Vendor assignment functionality
11	Verify Lapsed Days recalculates with new Print Date	Read-only field updates to reflect new date calculation	Expected: 126 days (updated calculation)	Dynamic calculation verification
12	Click "Save Changes" button	Modal closes and table updates with new values	Save confirmation and modal closure	Save functionality validation
13	Verify table reflects updated values	January 2025 row shows updated Print Date, Status, and Vendor	Updated row: Print Date=10 Feb 2025, Status=Started, Vendor=Vendor A	Data persistence verification

Verification Points

Primary_Verification: Modal opens correctly with all required fields (Print Date, Status, Vendor, Lapsed Days) and saves changes
Secondary_Verifications: Field validation, read-only Lapsed Days calculation, dropdown functionality
Negative_Verification: Invalid dates should be rejected, modal should prevent invalid state changes

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Daily
Maintenance_Effort: Medium
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: BX06US01_TC_005 (Dashboard baseline)
Blocked_Tests: Status workflow tests
Parallel_Tests: TC_007 (Lapsed days calculation)
Sequential_Tests: BX06US01_TC_008 (Status workflow)

Additional Information

Notes: Core functionality for status management, critical for printing workflow control
Edge_Cases: Invalid date formats, concurrent modal access, network interruptions during save
Risk_Areas: Data validation failures, modal state management, concurrent user conflicts
Security_Considerations: Ensure status update permissions and audit trail maintenance

Missing Scenarios Identified

Test Case 7: Verify automatic Lapsed Days calculation accuracy

Test Case Metadata

Test Case ID: BX06US01_TC_007

Title: Verify automatic Lapsed Days calculation accuracy using user story sample data (131 days, 105 days, 167 days)

Created By: Hetal

Created Date: August 18, 2025

Version: 1.0

Classification

Module/Feature: Printing and Distribution
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer Services, Calculation, MOD-PrintDist, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Report-Quality-Dashboard, Report-Performance-Metrics, Report-Module-Coverage, Report-Integration-Testing, Customer-Enterprise, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Date-Calculation, Lapsed-Days-Logic, Happy-Path

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: Medium
Complexity_Level: High
Expected_Execution_Time: 9 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: High

Coverage Tracking

Feature_Coverage: 25%
Integration_Points: Date Calculation Engine, Database, Dashboard API, Real-time Update Service
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Performance-Metrics, Module-Coverage, Integration-Testing
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC05 - Automatic Lapsed Days calculation as difference between current date and Print Date
Related_Bugs: N/A
Related_Test_Cases: BX06US01_TC_006, BX06US01_TC_008

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Date calculation engine, Database with print date tracking, Real-time calculation service
Performance_Baseline: < 100ms for calculation processing
Data_Requirements: Billing cycles with specific print dates matching user story sample data

Prerequisites

Setup_Requirements: System date set to 2025-08-18, billing cycles with known print dates
User_Roles_Permissions: Billing Manager access with lapsed days view permissions
Test_Data: January 2025 (Print Date: 05 Feb 2025), February 2025 (Print Date: 05 Mar 2025), December 2024 (Print Date: 05 Jan 2025)
Prior_Test_Cases: BX06US01_TC_006 (Modal interface verified)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Set system date to 2025-08-18 for calculation baseline	System confirms date setting with timestamp verification	Current Date: 2025-08-18	Controlled date environment for accurate testing
2	Navigate to billing cycle table with lapsed days column	Table displays with "Lapsed Days" column visible	Billing cycle table in Printing tab	Column visibility verification per user story
3	Verify January 2025 lapsed days calculation	Shows "131 days" for January 2025 cycle	January 2025: Print Date=05 Feb 2025, Expected: 194 days (2025-08-18 minus 2025-02-05)	Manual calculation verification, AC05 compliance
4	Verify February 2025 lapsed days calculation	Shows "105 days" for February 2025 cycle	February 2025: Print Date=05 Mar 2025, Expected: 166 days (2025-08-18 minus 2025-03-05)	Calculation accuracy verification
5	Verify December 2024 lapsed days calculation	Shows "167 days" for December 2024 cycle	December 2024: Print Date=05 Jan 2025, Expected: 225 days (2025-08-18 minus 2025-01-05)	Historical date calculation validation
6	Update January 2025 print date to more recent	Lapsed days recalculates automatically without page refresh	New Print Date: 01 Jul 2025, Expected: 48 days	Dynamic recalculation testing
7	Complete December 2024 cycle	Lapsed days calculation stops for completed cycle	December 2024: Status = Pending → Completed	Completion state handling verification
8	Create new cycle with today's print date	Shows "0 days" for same-day print date	New cycle: Print Date = 2025-08-18, Expected: 0 days	Same-day calculation edge case
9	Test future print date scenario	Shows negative days or appropriate handling	Future Print Date: 2025-08-25, Expected: -7 days or "Future Date"	Future date handling validation
10	Verify calculation updates across browser refresh	Lapsed days remain accurate after page reload	Refresh browser and verify all calculations	Data persistence verification

Verification Points

Primary_Verification: Lapsed Days automatically calculates as difference between current date (2025-08-18) and Print Date
Secondary_Verifications: Real-time calculation updates, completion state handling, edge case scenarios
Negative_Verification: Completed cycles should not continue calculating lapsed days

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Daily
Maintenance_Effort: Low
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: BX06US01_TC_006 (Modal functionality)
Blocked_Tests: Alert threshold tests
Parallel_Tests: TC_005 (Delayed alerts), TC_008 (Status workflow)
Sequential_Tests: BX06US01_TC_008

Additional Information

Notes: Critical for delay tracking and SLA monitoring, impacts alert system functionality
Edge_Cases: Leap year calculations, timezone changes, daylight saving transitions, future dates
Risk_Areas: Date calculation precision, timezone mismatches, performance with large datasets
Security_Considerations: Ensure calculation accuracy maintains data integrity and audit compliance

Missing Scenarios Identified

Scenario_1: Lapsed days calculation accuracy during timezone changes
Type: Edge Case/Globalization
Rationale: Multi-timezone utility operations potential
Priority: P3-Medium
Scenario_2: Calculation performance with thousands of cycles
Type: Performance/Scalability
Rationale: Large utility scale mentioned in user story
Priority: P2-High

Test Case 8: Verify status progression workflow enforcement

Test Case Metadata

Test Case ID: BX06US01_TC_008

Title: Verify status progression workflow enforcement (Pending → Started → Completed) with user story sample cycles

Created By: Hetal

Created Date: August 18, 2025

Version: 1.0

Classification

Module/Feature: Printing and Distribution
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Negative, Consumer Services, Workflow, MOD-PrintDist, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Report-Quality-Dashboard, Report-Module-Coverage, Report-Integration-Testing, Report-User-Acceptance, Customer-Enterprise, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Workflow-Engine, Status-Progression, Happy-Path

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: Medium
Complexity_Level: High
Expected_Execution_Time: 10 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: High

Coverage Tracking

Feature_Coverage: 28%
Integration_Points: Workflow Engine, Modal Interface, Database, Validation Service
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Module-Coverage, Integration-Testing, User-Acceptance
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC06 - Status progression workflow prevents backward status changes
Related_Bugs: N/A
Related_Test_Cases: BX06US01_TC_006, BX06US01_TC_007, BX06US01_TC_009

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Workflow validation engine, Modal interface system, Database with status tracking
Performance_Baseline: < 500ms for workflow validation
Data_Requirements: Test cycles in different status states for workflow testing

Prerequisites

Setup_Requirements: Billing cycles with various status states, workflow validation service active
User_Roles_Permissions: Billing Manager access with status modification permissions
Test_Data: Test Cycle (Pending), January 2025 (Started), February 2025 (Completed) for workflow testing
Prior_Test_Cases: BX06US01_TC_006 (Modal interface), BX06US01_TC_007 (Status tracking)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Create new test cycle with "Pending" status	Cycle exists in pending state for workflow testing	Test Cycle: Status = Pending, Print Date = 2025-08-18	Initial workflow state setup
2	Open edit modal for Test Cycle	Modal displays with Pending status selected	Test Cycle edit modal with status options	Modal access verification
3	Update status from Pending to Started	Status change succeeds with confirmation	Status: Pending → Started (forward progression)	Forward workflow progression allowed, AC06 validation
4	Verify Started status is saved and modal closes	Table shows Test Cycle with "Started" status	Updated Test Cycle row: Status = Started	Forward progression confirmation
5	Reopen edit modal for Test Cycle (now Started)	Modal shows Started status as current selection	Test Cycle modal with Started selected	Current status verification
6	Attempt to change Started back to Pending	System prevents backward change with validation error	Attempted Status: Started → Pending (backward)	Workflow validation enforcement, AC06 compliance
7	Verify error message displays clearly	Clear error message about workflow restrictions displayed	Error: "Cannot move backward in printing workflow"	User communication verification
8	Update status from Started to Completed	Status change succeeds as forward progression	Status: Started → Completed (forward progression)	Final workflow progression allowed
9	Verify Completed status is saved successfully	Table shows Test Cycle with "Completed" status	Updated Test Cycle row: Status = Completed	Completion state verification
10	Attempt to change Completed back to Started	System prevents backward change with error	Attempted Status: Completed → Started (backward)	Final state protection validation
11	Test direct Pending to Completed transition	System allows or enforces intermediate Started state	Test Cycle 2: Pending → Completed (skip Started)	Direct transition validation
12	Verify workflow consistency across all cycles	All cycles follow same workflow rules	Apply workflow rules to January 2025, February 2025	System-wide consistency check

Verification Points

Primary_Verification: Status progression only allows forward movement (Pending → Started → Completed)
Secondary_Verifications: Error messages for backward attempts, workflow consistency across cycles
Negative_Verification: Backward status changes should be prevented with clear error messages

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Weekly
Maintenance_Effort: Medium
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: BX06US01_TC_006 (Modal interface)
Blocked_Tests: Advanced workflow tests
Parallel_Tests: TC_009 (Tabbed interface)
Sequential_Tests: BX06US01_TC_009

Additional Information

Notes: Critical for maintaining printing workflow integrity and preventing data corruption
Edge_Cases: Concurrent status changes, system failures during transition, bulk status updates
Risk_Areas: Workflow validation failures, concurrent user conflicts, database transaction integrity
Security_Considerations: Ensure workflow enforcement maintains audit trail and user accountability

Missing Scenarios Identified

Scenario_1: Workflow validation during concurrent user status changes
Type: Concurrency/Data Integrity
Rationale: Multi-user environment requirements in user story
Priority: P1-Critical
Scenario_2: Bulk status update workflow enforcement
Type: Business Process/Validation
Rationale: Efficiency requirements mentioned in user story
Priority: P2-High

Test Case 9: Verify tabbed interface navigation between "Printing" and "Distribution" views

Test Case Metadata

Test Case ID: BX06US01_TC_009

Title: Verify tabbed interface navigation between "Printing" and "Distribution" views with content preservation

Created By: Hetal

Created Date: August 18, 2025

Version: 1.0

Classification

Module/Feature: Printing and Distribution
Test Type: UI
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer Services, UI, MOD-PrintDist, P2-High, Phase-Regression, Type-UI, Platform-Web, Report-Product, Report-User-Acceptance, Report-Module-Coverage, Report-Cross-Browser-Results, Report-Quality-Dashboard, Customer-Enterprise, Risk-Low, Business-Medium, Revenue-Impact-Low, Integration-Tab-Navigation, UI-Navigation, Happy-Path

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: Low
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Low
Complexity_Level: Medium
Expected_Execution_Time: 6 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 30%
Integration_Points: Tab Navigation System, Content Management, State Preservation Service
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: User-Acceptance, Module-Coverage, Cross-Browser-Results, Quality-Dashboard
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: AC07 - Tabbed interface provides smooth switching between Printing and Distribution views
Related_Bugs: N/A
Related_Test_Cases: BX06US01_TC_008, BX06US01_TC_010

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Tab navigation framework, Content state management, Data caching service
Performance_Baseline: < 1 second tab switching
Data_Requirements: Both printing and distribution data populated for content verification

Prerequisites

Setup_Requirements: Dashboard with both printing and distribution data, tab navigation active
User_Roles_Permissions: Billing Manager access with both printing and distribution view permissions
Test_Data: Printing metrics (Pending: 5, In Progress: 3, Printed Today: 12) and Distribution metrics (Pending Dispatch: 98720)
Prior_Test_Cases: BX06US01_TC_008 (Status workflow verified)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Access Printing & Distribution dashboard	Page loads with "Printing" tab active by default	Dashboard URL with tab navigation visible	Default state verification per user story wireframe
2	Verify Printing tab content displays correctly	Shows printing metrics and billing cycle table	Printing cards: Pending Print Start: 5, Printing in Progress: 3, Printed Today: 12	Content verification, AC07 baseline
3	Verify Printing tab visual styling	Active tab highlighted with blue background and white text	Printing tab: Active state styling	Visual indication per user story design
4	Click on "Distribution" tab	Tab switches with visual indication and content loads	Distribution tab becomes active with blue highlighting	Tab switching functionality, AC07 validation
5	Verify Distribution content loads completely	Shows distribution metrics and channel data table	Distribution cards: Pending Dispatch: 98720, Delivery Failures: 0, Success Rate: 0	Content switching verification per user story
6	Verify Distribution tab styling updates	Distribution tab shows active state, Printing tab shows inactive	Distribution tab: Active (blue), Printing tab: Inactive (gray)	Visual state management
7	Interact with Distribution content (search/filter)	Distribution functionality works independently	Search billing cycles, apply filters	Content interactivity verification
8	Switch back to Printing tab	Returns to printing view smoothly without delay	Printing tab becomes active again	Bidirectional navigation testing
9	Verify Printing content state preserved	Previous printing data and interactions remain intact	Original printing metrics and table state	State preservation validation
10	Test rapid tab switching (multiple clicks)	System handles rapid switching without errors	Quick alternating tab clicks	Performance and stability testing
11	Verify no data loss between tab switches	Both tabs retain their respective data and user interactions	All previous data and states intact	Data integrity verification
12	Test tab navigation with keyboard (Tab key)	Keyboard navigation works for accessibility	Tab key navigation between tabs	Accessibility compliance

Verification Points

Primary_Verification: Smooth tab switching between Printing and Distribution with proper content loading
Secondary_Verifications: Visual active/inactive states, content preservation, performance
Negative_Verification: No data loss, no broken states, no performance degradation

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Weekly
Maintenance_Effort: Low
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: BX06US01_TC_008 (Previous functionality)
Blocked_Tests: Distribution-specific tests
Parallel_Tests: TC_010 (Distribution channel metrics)
Sequential_Tests: BX06US01_TC_010

Additional Information

Notes: Foundation for user experience, enables efficient workflow between printing and distribution management
Edge_Cases: Slow network conditions, large dataset loading, browser memory constraints
Risk_Areas: State management failures, performance degradation with large data, browser compatibility
Security_Considerations: Ensure tab content respects user permissions and data visibility rules

Missing Scenarios Identified

Scenario_1: Tab performance with large datasets (1000+ cycles)
Type: Performance/User Experience
Rationale: Large utility operations mentioned in user story
Priority: P3-Medium
Scenario_2: Tab state persistence across browser refresh
Type: State Management/User Experience
Rationale: User workflow continuity requirements
Priority: P3-Medium

Test Case 10: Verify distribution channel metrics display with E-Bill and Paper tracking

Test Case Metadata

Test Case ID: BX06US01_TC_010

Title: Verify distribution channel metrics display with E-Bill and Paper tracking using user story format (0/0/0)

Created By: Hetal

Created Date: August 18, 2025

Version: 1.0

Classification

Module/Feature: Printing and Distribution
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer Services, Distribution, MOD-PrintDist, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Report-Quality-Dashboard, Report-Module-Coverage, Report-Customer-Segment-Analysis, Report-Performance-Metrics, Customer-Enterprise, Risk-Medium, Business-High, Revenue-Impact-High, Integration-Multi-Channel, Distribution-Tracking, Happy-Path

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: Medium
Complexity_Level: High
Expected_Execution_Time: 8 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: High

Coverage Tracking

Feature_Coverage: 35%
Integration_Points: Distribution API, Multi-Channel Services, Database, Real-time Tracking
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Quality-Dashboard, Module-Coverage, Customer-Segment-Analysis, Performance-Metrics
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC08 - Distribution channel metrics with attempted/delivered/read counts in specified format
Related_Bugs: N/A
Related_Test_Cases: BX06US01_TC_009, BX06US01_TC_011

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Distribution tracking system, Multi-channel APIs, Database with delivery tracking
Performance_Baseline: < 2 seconds for channel data loading
Data_Requirements: Billing cycles with distribution channel data (E-Bill: 0/0/0, Paper: 0/0/0)

Prerequisites

Setup_Requirements: Distribution tab functionality, channel tracking services active
User_Roles_Permissions: Billing Manager access with distribution monitoring permissions
Test_Data: Savaii 202501 R1 and Test Cycle with E-Bill and Paper channel tracking
Prior_Test_Cases: BX06US01_TC_009 (Tab navigation verified)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Distribution tab from Printing tab	Distribution view displays with channel metrics table	Distribution tab active with table visible	Tab navigation to distribution content
2	Locate billing cycle table with channel columns	Table shows E-Bill and Paper columns with blue and orange headers	E-Bill column: Blue header, Paper column: Orange header	Channel column identification per user story
3	Verify E-Bill column format for Savaii 202501 R1	Shows "0/0/0" format in blue styling	Savaii 202501 R1 E-Bill: 0/0/0 (Sent/Delivered/Read)	E-Bill delivery tracking format, AC08 compliance
4	Verify Paper column format for Savaii 202501 R1	Shows "0/0/0" format in orange styling	Savaii 202501 R1 Paper: 0/0/0 (Sent/Delivered/Read)	Paper delivery tracking format per user story
5	Verify E-Bill column format for Test Cycle	Shows "0/0/0" format consistently	Test Cycle E-Bill: 0/0/0	Format consistency across cycles
6	Verify Paper column format for Test Cycle	Shows "0/0/0" format consistently	Test Cycle Paper: 0/0/0	Format consistency validation
7	Verify column color coding consistency	E-Bill: Blue (#007BFF), Paper: Orange (#FFA500) throughout table	Visual differentiation per user story design	Color coding per channel type
8	Update distribution data to test format changes	Format updates to reflect new metrics correctly	Update E-Bill to 100/95/80, Paper to 50/45/40	Dynamic format testing
9	Verify three-number format maintenance	All channels maintain Sent/Delivered/Read format	Format: XXX/XXX/XXX consistently	Format structure validation
10	Test edge cases with zero values	System handles zero values in each position correctly	Test: 0/50/25, 100/0/0, 75/50/0	Edge case format handling
11	Verify tooltip or header information	Column headers clearly indicate Sent/Delivered/Read meaning	Hover tooltips or header text explanation	User guidance verification

Verification Points

Primary_Verification: Distribution channels display in Sent/Delivered/Read format (0/0/0) with proper color coding
Secondary_Verifications: Channel color consistency (E-Bill: Blue, Paper: Orange), format maintenance
Negative_Verification: Channels should not display in incorrect formats or missing values

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Daily
Maintenance_Effort: Medium
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: BX06US01_TC_009 (Tab navigation)
Blocked_Tests: Distribution success rate calculations
Parallel_Tests: TC_011 (Success rate calculation)
Sequential_Tests: BX06US01_TC_011

Additional Information

Notes: Critical for multi-channel distribution tracking and customer communication monitoring
Edge_Cases: Very large numbers, negative values, missing channel data, API failures
Risk_Areas: Channel API connectivity, data synchronization delays, format consistency
Security_Considerations: Ensure channel data visibility respects customer privacy and user permissions

Missing Scenarios Identified

Scenario_1: Channel metrics real-time updates during active distribution
Type: Real-time/Performance
Rationale: Real-time tracking requirements mentioned in user story
Priority: P2-High
Scenario_2: Channel failure handling and error state display
Type: Error Handling/Integration
Rationale: Multi-channel reliability requirements in user story
Priority: P2-High

Test Case 11: Verify Distribution Success Rate calculation as percentage

Test Case Metadata

Test Case ID: BX06US01_TC_011

Title: Verify Distribution Success Rate calculation as percentage with 0% baseline from user story sample data

Created By: Hetal

Created Date: August 18, 2025

Version: 1.0

Classification

Module/Feature: Printing and Distribution
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer Services, Analytics, MOD-PrintDist, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Report-Performance-Metrics, Report-Quality-Dashboard, Report-Engineering, Report-Customer-Segment-Analysis, Customer-Enterprise, Risk-Medium, Business-High, Revenue-Impact-High, Integration-Success-Calculation, Distribution-Analytics, Happy-Path

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: Medium
Complexity_Level: High
Expected_Execution_Time: 7 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: High

Coverage Tracking

Feature_Coverage: 40%
Integration_Points: Calculation Engine, Distribution API, Database, Analytics Service
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Performance-Metrics, Quality-Dashboard, Engineering, Customer-Segment-Analysis
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC09 - Distribution Success Rate calculation as percentage of successful deliveries
Related_Bugs: N/A
Related_Test_Cases: BX06US01_TC_010, BX06US01_TC_012

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Success rate calculation engine, Distribution tracking API, Database analytics
Performance_Baseline: < 200ms for percentage calculation
Data_Requirements: Distribution channel data with delivery success/failure metrics

Prerequisites

Setup_Requirements: Distribution metrics with known success/failure data for calculation testing
User_Roles_Permissions: Billing Manager access with success rate analytics permissions
Test_Data: Controlled dataset with 0% baseline success rate from user story sample data
Prior_Test_Cases: BX06US01_TC_010 (Channel metrics verified)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Distribution dashboard with baseline data	Dashboard displays "Distribution Success Rate" card with 0%	Distribution Success Rate card visible	Baseline verification from user story
2	Verify success rate card shows "0" with percentage symbol	Shows "0%" with green checkmark icon and description	Card displays: 0% "Percentage of successful bill deliveries"	Zero baseline per user story sample data, AC09 validation
3	Set up controlled test data with known delivery metrics	Database contains specific success/failure counts for calculation	E-Bill: 100 sent/90 delivered, Paper: 50 sent/45 delivered	Controlled calculation dataset
4	Verify success rate calculation accuracy	Shows correct percentage based on delivery success	Expected: (90+45)/(100+50) = 135/150 = 90%	Mathematical accuracy verification
5	Update delivery data with new successful deliveries	Success rate recalculates in real-time	Add: E-Bill +10 delivered, Paper +5 delivered	Real-time calculation: (100+50)/(150) = 100%
6	Test edge case with zero successful deliveries	System handles 0% success rate correctly	All channels: 0 delivered, various sent	Edge case: 0/total = 0%
7	Test edge case with 100% success rate	System displays 100% accurately	All sent = all delivered across channels	Perfect delivery scenario
8	Verify calculation excludes pending/unsent bills	Only actual delivery attempts included in calculation	Exclude unsent bills from denominator	Calculation scope verification
9	Test calculation with decimal precision	System rounds percentage appropriately	Calculation resulting in 87.33% → display as 87%	Precision and rounding handling
10	Verify cross-channel calculation accuracy	Success rate includes all channels (E-Bill + Paper)	Combined channel success across all delivery methods	Multi-channel aggregation

Verification Points

Primary_Verification: Distribution Success Rate calculates as (successful deliveries / total delivery attempts) × 100
Secondary_Verifications: Real-time calculation updates, proper rounding, multi-channel aggregation
Negative_Verification: Unsent bills should not affect success rate calculation

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Daily
Maintenance_Effort: Medium
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: BX06US01_TC_010 (Channel metrics)
Blocked_Tests: Consumer-level distribution tests
Parallel_Tests: TC_012 (Consumer tracking)
Sequential_Tests: BX06US01_TC_012

Additional Information

Notes: Key performance indicator for distribution effectiveness and customer service quality
Edge_Cases: Division by zero, very large numbers, floating point precision, channel failures
Risk_Areas: Calculation accuracy, performance with large datasets, real-time update delays
Security_Considerations: Ensure success rate visibility aligns with user permissions and data access rights

Missing Scenarios Identified

Scenario_1: Success rate calculation performance with thousands of distribution records
Type: Performance/Scalability
Rationale: Large utility scale operations mentioned in user story
Priority: P2-High
Scenario_2: Success rate trending and historical comparison
Type: Analytics/Business Intelligence
Rationale: Performance monitoring and improvement tracking needs
Priority: P3-Medium

Test Case 12: Verify consumer-level distribution tracking with drill-down

Test Case Metadata

Test Case ID: BX06US01_TC_012

Title: Verify consumer-level distribution tracking with drill-down to individual delivery status using CS001-CS004 data

Created By: Hetal

Created Date: August 18, 2025

Version: 1.0

Classification

Module/Feature: Printing and Distribution
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer Services, Drill-Down, MOD-PrintDist, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-CSM, Report-Quality-Dashboard, Report-Customer-Segment-Analysis, Report-User-Acceptance, Report-Integration-Testing, Customer-Enterprise, Risk-Medium, Business-High, Revenue-Impact-High, Integration-Consumer-Data, Consumer-Tracking, Happy-Path

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: Medium
Complexity_Level: High
Expected_Execution_Time: 12 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: High

Coverage Tracking

Feature_Coverage: 45%
Integration_Points: Consumer Database, Distribution Tracking, Drill-down Navigation, Channel APIs
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: CSM
Report_Categories: Quality-Dashboard, Customer-Segment-Analysis, User-Acceptance, Integration-Testing
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC10 - Consumer-level drill-down showing individual delivery status across all channels
Related_Bugs: N/A
Related_Test_Cases: BX06US01_TC_011, BX06US01_TC_013

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Consumer database, Channel tracking APIs, Drill-down navigation system
Performance_Baseline: < 3 seconds for consumer detail loading
Data_Requirements: Consumer records CS001-CS004 with multi-channel delivery status

Prerequisites

Setup_Requirements: Consumer database with CS001-CS004 records, distribution tracking active
User_Roles_Permissions: Billing Manager access with consumer-level detail permissions
Test_Data: CS001: John Smith ($120.50), CS002: Alice Johnson ($85.75), CS003: Bob Williams ($150.25), CS004: Carol Davis ($95.00)
Prior_Test_Cases: BX06US01_TC_011 (Distribution success rate verified)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Distribution tab and locate billing cycle table	Distribution table displays with billing cycles	Distribution view with Savaii 202501 R1 and Test Cycle	Distribution table baseline
2	Click on Savaii 202501 R1 billing cycle row	Drill-down navigation opens consumer distribution view	Click Savaii 202501 R1 row for consumer details	Consumer drill-down access, AC10 trigger
3	Verify consumer distribution summary cards display	Shows Total Consumers: 0, Fully Delivered: 0, At Least One Delivered: 0, Failed All: 0, Missing Contact: 0	Summary metrics per user story baseline	Consumer summary verification
4	Verify "Consumer List" tab is active by default	Consumer List tab highlighted with consumer table visible	Consumer List tab active state	Default tab verification
5	Verify consumer table headers display correctly	Table shows: Consumer Name, Consumer No, Bill Number, Bill Amount, Opted Channels, Sent, Delivered, Read, Failed, Actions	All required columns per user story structure	Table structure validation
6	Add CS001 consumer data to test drill-down	Consumer table shows John Smith with delivery tracking	CS001: John Smith, BN2025010001, $120.50, Email+SMS+Paper opted	Consumer data population
7	Verify CS001 opted channels display with icons	Shows email, SMS, and paper icons in Opted Channels column	CS001 opted: Email (envelope), SMS (phone), Paper (document) icons	Channel icon verification
8	Verify CS001 delivery status tracking	Sent, Delivered, Read, Failed columns show channel-specific status	CS001: Email sent/delivered/read, SMS sent/delivered, Paper sent/delivered	Multi-channel status tracking
9	Add CS002 consumer data (Alice Johnson)	Consumer table displays second consumer with different channel mix	CS002: Alice Johnson, BN2025010002, $85.75, Email+WhatsApp opted	Second consumer verification
10	Add CS003 consumer data (Bob Williams) with failures	Consumer table shows failed delivery highlighting	CS003: Bob Williams, BN2025010003, $150.25, SMS and Paper failed (red highlighting)	Failure identification per user story
11	Verify consumer search functionality	Search filters consumer list by name, ID, or bill number	Search: "Bob Williams" filters to CS003 only	Consumer search capability
12	Verify Actions column functionality	Shows view/download options for individual consumer bills	Actions: View bill, Download PDF options	Individual consumer actions
13	Test back navigation to cycle overview	Returns to distribution cycle table view	Back button or breadcrumb navigation	Navigation consistency

Verification Points

Primary_Verification: Consumer drill-down displays individual delivery status across all channels with proper icons and status tracking
Secondary_Verifications: Summary metrics accuracy, channel icon display, failure highlighting, search functionality
Negative_Verification: Failed deliveries should be clearly highlighted and distinguishable from successful ones

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Daily
Maintenance_Effort: High
Automation_Candidate: Partial

Test Relationships

Blocking_Tests: BX06US01_TC_011 (Distribution baseline)
Blocked_Tests: Paper distribution tests
Parallel_Tests: TC_013 (Paper bill distribution)
Sequential_Tests: BX06US01_TC_013

Additional Information

Notes: Critical for customer service resolution and delivery issue troubleshooting
Edge_Cases: No consumers, very large consumer lists, missing channel data, partial delivery data
Risk_Areas: Performance with large consumer datasets, channel data synchronization, drill-down navigation
Security_Considerations: Ensure consumer data visibility respects privacy regulations and user access controls

Missing Scenarios Identified

Scenario_1: Consumer detail performance with thousands of consumers per cycle
Type: Performance/Scalability
Rationale: Large customer base mentioned in user story
Priority: P2-High
Scenario_2: Consumer delivery retry mechanism and status updates
Type: Business Process/Integration
Rationale: Delivery failure resolution mentioned in user story
Priority: P2-High

Test Case 13: Verify Paper Bill Distribution Dashboard

Test Case Metadata

Test Case ID: BX06US01_TC_013

Title: Verify Paper Bill Distribution Dashboard with S01-DMA01-TBD geographic hierarchy and assignment functionality

Created By: Hetal

Created Date: August 18, 2025

Version: 1.0

Classification

Module/Feature: Printing and Distribution
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Happy-Path, Consumer Services, Geographic-Assignment, MOD-PrintDist, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Report-Quality-Dashboard, Report-Module-Coverage, Report-User-Acceptance, Report-Integration-Testing, Customer-Enterprise, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Geographic-System, Paper-Distribution, Happy-Path

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: Medium
Complexity_Level: High
Expected_Execution_Time: 15 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: High

Coverage Tracking

Feature_Coverage: 50%
Integration_Points: Geographic Database, Assignment System, Progress Tracking, Paper Distribution API
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Module-Coverage, User-Acceptance, Integration-Testing
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: AC11, AC12, AC13 - Bulk assignment, assignment types, external service requirements
Related_Bugs: N/A
Related_Test_Cases: BX06US01_TC_012, BX06US01_TC_014

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Geographic database, Assignment system, Progress tracking service, Paper distribution API
Performance_Baseline: < 2 seconds for assignment operations
Data_Requirements: Geographic areas S01-DMA01-TBD, S01-DMA02-TBD with premises and bill counts

Prerequisites

Setup_Requirements: Geographic area data, paper distribution system active, assignment functionality enabled
User_Roles_Permissions: Billing Manager access with paper distribution assignment permissions
Test_Data: S01-DMA01-TBD areas with sub-areas (VAILOA PALAULI, VAITOOMULI, FAALA PALAULI, MAOTA) per user story
Prior_Test_Cases: BX06US01_TC_012 (Consumer tracking verified)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to consumer drill-down and click "Paper Bill Distribution" tab	Paper Bill Distribution Dashboard loads with area table	Tab switch from Consumer List to Paper Bill Distribution	Tab navigation to geographic view
2	Verify Paper Bill Distribution Dashboard title and description	Shows "Paper Bill Distribution Dashboard" with "Overview of paper bill distribution across all areas and sub-areas with assignment and progress tracking"	Dashboard header per user story wireframe	Dashboard identification verification
3	Verify geographic area hierarchy display	Table shows Area and Sub-Area columns with S01-DMA01-TBD structure	S01-DMA01-TBD → S01-DMA01-V-VAILOA PALAULI, S01-DMA01-V-VAITOOMULI	Geographic hierarchy per user story sample data
4	Verify premises and bills columns display	Shows premises count and bill count for each sub-area	S01-DMA01-V-VAILOA PALAULI: 2 premises, N/A bills	Premises and bill count verification
5	Verify Status column shows "Unassigned" for new areas	Status displays with gray dot and "Unassigned" text	All sub-areas: Status = Unassigned (gray dot)	Default unassigned state per user story
6	Verify Assigned To, Updated By, Updated On columns are empty	Shows empty values for unassigned areas	Empty fields for unassigned areas	Initial state verification
7	Select S01-DMA01-V-VAILOA PALAULI using checkbox	Checkbox selection highlights row and updates bulk assign button	Checkbox selected, row highlighted	Single area selection capability
8	Verify bulk assign button updates with count	Button shows "Bulk Assign (1)" reflecting selection	Button text: "Bulk Assign (1)"	Selection feedback mechanism
9	Select additional area S01-DMA01-V-VAITOOMULI	Multiple selection updates bulk assign count	Additional checkbox selected, button: "Bulk Assign (2)"	Multi-selection capability
10	Click "Bulk Assign (2)" button	Assignment modal opens with title "Bulk Assign Distribution"	Modal: "Bulk Assign Distribution" for 2 selected areas	Bulk assignment modal trigger, AC11 validation
11	Verify Assignment Type dropdown options	Shows "In-house Employee" and "External Service" options	Dropdown options per AC12 requirement	Assignment type options verification
12	Select "External Service" assignment type	Service provider name field becomes visible and required	Assignment Type: External Service selected	Conditional field display, AC13 trigger
13	Enter courier service name	Field accepts service provider name input	Courier/Postal Service Name: "Island Express Delivery"	External service name requirement, AC13 validation
14	Set optional dispatch date	Date picker allows future date selection	Dispatch Date: 25-08-2025 (dd-mm-yyyy format)	Optional dispatch date per AC14
15	Click "Assign" button to complete assignment	Modal closes and table updates with assignment details	Assignments saved with service provider and date	Assignment completion verification

Verification Points

Primary_Verification: Paper Bill Distribution Dashboard displays geographic hierarchy with bulk assignment functionality
Secondary_Verifications: Area selection, assignment type options, external service name requirement, dispatch date functionality
Negative_Verification: Assignment should fail without required service name when External Service is selected

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Weekly
Maintenance_Effort: High
Automation_Candidate: Partial

Test Relationships

Blocking_Tests: BX06US01_TC_012 (Consumer tracking)
Blocked_Tests: Assignment workflow tests
Parallel_Tests: TC_014 (Assignment validation)
Sequential_Tests: BX06US01_TC_014

Additional Information

Notes: Critical for paper bill distribution logistics and resource allocation across geographic areas
Edge_Cases: No areas available, very large area lists, assignment conflicts, service provider unavailability
Risk_Areas: Geographic data accuracy, assignment system performance, external service integration
Security_Considerations: Ensure assignment permissions and geographic data access controls

Missing Scenarios Identified

Scenario_1: Geographic area hierarchy validation with deep nesting levels
Type: Data Structure/Geographic
Rationale: Complex utility service territories mentioned in user story
Priority: P3-Medium
Scenario_2: Assignment conflict resolution when areas overlap or change
Type: Business Process/Data Integrity
Rationale: Dynamic geographic boundaries in utility operations
Priority: P2-High

Test Case 14: Verify geographic area hierarchy validation

Test Case Metadata

Test Case ID: BX06US01_TC_014

Title: Verify geographic area hierarchy validation with S01-DMA01-TBD → Sub-Area → Premises relationship integrity

Created By: Hetal

Created Date: August 18, 2025

Version: 1.0

Classification

Module/Feature: Printing and Distribution
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Acceptance
Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Edge-Case, Consumer Services, Geographic-Validation, MOD-PrintDist, P2-High, Phase-Acceptance, Type-Functional, Platform-Web, Report-Engineering, Report-Quality-Dashboard, Report-Integration-Testing, Report-Module-Coverage, Report-User-Acceptance, Customer-Enterprise, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Geographic-Hierarchy, Data-Validation, Happy-Path

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: Medium
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: High
Expected_Execution_Time: 10 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 55%
Integration_Points: Geographic Database, Hierarchy Validation Service, Data Integrity Checker
Code_Module_Mapped: CX-Web
Requirement_Coverage: Partial
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Integration-Testing, Module-Coverage, User-Acceptance
Trend_Tracking: No
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: Geographic area management from user story business rules
Related_Bugs: N/A
Related_Test_Cases: BX06US01_TC_013

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Geographic database with hierarchy validation, Data integrity service
Performance_Baseline: < 1 second for hierarchy validation
Data_Requirements: Complete S01-DMA01-TBD hierarchy with premises counts

Prerequisites

Setup_Requirements: Geographic hierarchy data loaded, validation service active
User_Roles_Permissions: Billing Manager access with geographic data view permissions
Test_Data: S01-DMA01-TBD with sub-areas: VAILOA PALAULI (2 premises), VAITOOMULI (1 premise), FAALA PALAULI (2 premises), MAOTA (1 premise)
Prior_Test_Cases: BX06US01_TC_013 (Paper distribution dashboard verified)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Paper Bill Distribution dashboard	Geographic area table displays with complete hierarchy	Areas and sub-areas visible	Baseline hierarchy verification
2	Verify S01-DMA01-TBD area shows total premises count	Area summary shows combined premises from all sub-areas	S01-DMA01-TBD: Total 6 premises (2+1+2+1)	Hierarchy aggregation validation
3	Verify sub-area premises counts match individual records	Each sub-area shows accurate individual premises count	VAILOA PALAULI: 2, VAITOOMULI: 1, FAALA PALAULI: 2, MAOTA: 1	Individual count accuracy
4	Test area expansion/collapse functionality	Area hierarchy allows drill-down navigation	Click S01-DMA01-TBD to expand sub-areas	Hierarchy navigation capability
5	Verify bills column reflects premises relationship	Bill counts align with premises counts logically	Bills ≥ Premises (multiple bills per premise possible)	Business rule validation
6	Test hierarchy integrity with data updates	Adding/removing premises updates area totals correctly	Add 1 premise to VAILOA PALAULI → Area total becomes 7	Dynamic hierarchy updates
7	Verify geographic code format consistency	All area codes follow S01-DMA##-TBD format pattern	Pattern: S01-DMA01-TBD, S01-DMA02-TBD consistent	Code format validation
8	Test orphaned sub-area handling	System handles sub-areas without parent areas appropriately	Create sub-area without valid parent	Data integrity handling
9	Verify duplicate area code prevention	System prevents duplicate geographic codes	Attempt to create duplicate S01-DMA01-V-VAILOA PALAULI	Uniqueness constraint
10	Test hierarchy depth limits	System enforces reasonable hierarchy depth	Test Area → Sub-Area → Sub-Sub-Area (if supported)	Depth limitation validation

Verification Points

Primary_Verification: Geographic hierarchy maintains Area → Sub-Area → Premises relationship integrity
Secondary_Verifications: Code format consistency, aggregation accuracy, data integrity constraints
Negative_Verification: Orphaned records and duplicate codes should be prevented or handled gracefully

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Weekly
Maintenance_Effort: Medium
Automation_Candidate: Yes

Test Relationships

Blocking_Tests: BX06US01_TC_013 (Geographic dashboard)
Blocked_Tests: Advanced geographic tests
Parallel_Tests: TC_015 (Multi-channel failure logic)
Sequential_Tests: BX06US01_TC_015

Additional Information

Notes: Ensures geographic data integrity for accurate paper distribution assignment
Edge_Cases: Circular references, missing parent areas, invalid area codes, negative premises counts
Risk_Areas: Data corruption, hierarchy inconsistencies, performance with large geographic datasets
Security_Considerations: Ensure geographic data access respects territorial permissions and data sensitivity

Missing Scenarios Identified

Scenario_1: Geographic boundary changes and reassignment impact
Type: Business Process/Geographic
Rationale: Dynamic utility service territories
Priority: P3-Medium
Scenario_2: Bulk geographic data import validation
Type: Data Management/Integration
Rationale: Large-scale utility geographic data management
Priority: P3-Medium

Test Case 15: Verify multi-channel distribution failure logic handling

Test Case Metadata

Test Case ID: BX06US01_TC_015

Title: Verify multi-channel distribution failure logic handling when E-Bill fails but Paper succeeds using consumer data

Created By: Hetal

Created Date: August 18, 2025

Version: 1.0

Classification

Module/Feature: Printing and Distribution
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Acceptance
Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Negative, Consumer Services, Multi-Channel-Failure, MOD-PrintDist, P2-High, Phase-Acceptance, Type-Functional, Platform-Web, Report-Engineering, Report-Quality-Dashboard, Report-Customer-Segment-Analysis, Report-Integration-Testing, Report-Performance-Metrics, Customer-Enterprise, Risk-High, Business-High, Revenue-Impact-High, Integration-Channel-Logic, Failure-Handling, Happy-Path

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: High
Expected_Execution_Time: 12 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: High

Coverage Tracking

Feature_Coverage: 60%
Integration_Points: Multi-Channel APIs, Failure Detection Service, Success Rate Calculator, Consumer Database
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Customer-Segment-Analysis, Integration-Testing, Performance-Metrics
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: Multi-channel distribution logic from user story business rules
Related_Bugs: N/A
Related_Test_Cases: BX06US01_TC_012, BX06US01_TC_011

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Multi-channel distribution APIs, Failure detection system, Consumer tracking database
Performance_Baseline: < 2 seconds for failure processing
Data_Requirements: Consumer data with multi-channel opted preferences

Prerequisites

Setup_Requirements: Consumer database with multi-channel preferences, distribution tracking active
User_Roles_Permissions: Billing Manager access with multi-channel monitoring permissions
Test_Data: CS001 (John Smith) with E-Bill + Paper opted, CS003 (Bob Williams) with SMS + Paper opted
Prior_Test_Cases: BX06US01_TC_012 (Consumer tracking), BX06US01_TC_011 (Success rate calculation)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Set up CS001 (John Smith) with E-Bill and Paper channels opted	Consumer has both E-Bill and Paper delivery options enabled	CS001: Opted Channels = E-Bill + Paper	Multi-channel consumer setup
2	Simulate E-Bill delivery failure for CS001	E-Bill channel shows failed status with error indication	CS001: E-Bill = Failed (red highlight), Paper = Pending	Single channel failure simulation
3	Process successful Paper delivery for CS001	Paper channel shows successful delivery status	CS001: E-Bill = Failed, Paper = Delivered (green highlight)	Mixed success/failure scenario
4	Verify consumer appears in "At Least One Delivered" summary	Consumer counted in partial success metric	Consumer summary: At Least One Delivered count increases	Partial success recognition
5	Verify consumer does NOT appear in "Fully Delivered" summary	Consumer excluded from full success metric due to E-Bill failure	Consumer summary: Fully Delivered excludes CS001	Full delivery requirement validation
6	Check distribution success rate calculation includes partial success	Success rate calculation counts Paper delivery as success	Success rate: (Paper delivery counted) / (total attempts)	Partial success rate inclusion
7	Verify CS001 delivery status in consumer detail view	Individual consumer shows mixed channel results	CS001 row: E-Bill failed icon, Paper delivered icon	Individual status display
8	Test CS003 (Bob Williams) with SMS and Paper both failing	Both opted channels show failed status	CS003: SMS = Failed, Paper = Failed (both red highlighted)	Complete failure scenario per user story
9	Verify CS003 appears in "Failed All" summary count	Consumer counted in complete failure metric	Consumer summary: Failed All count includes CS003	Complete failure recognition
10	Test retry logic for failed E-Bill delivery	System allows retry of failed channel while preserving successful ones	CS001: Retry E-Bill, maintain Paper success status	Retry functionality validation
11	Verify channel-specific failure reasons display	Failed channels show specific error details	E-Bill failure: "Invalid email address", Paper failure: "Address not found"	Failure reason transparency
12	Test success rate accuracy with mixed results	Overall success rate reflects both successes and failures accurately	Calculate: Successes / Total attempts across all channels	Mixed scenario success rate

Verification Points

Primary_Verification: Multi-channel failure logic correctly handles partial successes and complete failures
Secondary_Verifications: Summary metrics accuracy, individual consumer status display, retry functionality
Negative_Verification: Partial failures should not be counted as complete successes or complete failures

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Daily
Maintenance_Effort: High
Automation_Candidate: Partial

Test Relationships

Blocking_Tests: BX06US01_TC_012 (Consumer tracking)
Blocked_Tests: Advanced failure handling tests
Parallel_Tests: TC_016 (Real-time updates)
Sequential_Tests: BX06US01_TC_016

Additional Information

Notes: Critical for customer satisfaction and accurate delivery reporting in multi-channel environments
Edge_Cases: All channels fail, all channels succeed, intermittent failures, timeout scenarios
Risk_Areas: Channel synchronization, failure detection accuracy, success rate calculation errors
Security_Considerations: Ensure failure information doesn't expose sensitive channel data or customer information

Missing Scenarios Identified

Scenario_1: Channel priority and fallback sequence when primary delivery fails
Type: Business Logic/Channel Management
Rationale: Delivery optimization mentioned in user story
Priority: P2-High
Scenario_2: Automatic retry scheduling for failed channels
Type: Automation/Business Process
Rationale: Delivery efficiency requirements in user story
Priority: P3-Medium

Test Case 16: Verify real-time dashboard updates across multiple user sessions

Test Case Metadata

Test Case ID: BX06US01_TC_016

Title: Verify real-time dashboard updates across multiple user sessions during concurrent status changes

Created By: Hetal

Created Date: August 18, 2025

Version: 1.0

Classification

Module/Feature: Printing and Distribution
Test Type: Performance
Test Level: System
Priority: P2-High
Execution Phase: Performance
Automation Status: Manual

Enhanced Tags for 17 Reports Support Tags: Performance, Consumer Services, Real-Time-Updates, MOD-PrintDist, P2-High, Phase-Performance, Type-Performance, Platform-Web, Report-Engineering, Report-Performance-Metrics, Report-Quality-Dashboard, Report-Integration-Testing, Report-User-Acceptance, Customer-Enterprise, Risk-High, Business-High, Revenue-Impact-Medium, Integration-Real-Time-System, Multi-User-Sync, Happy-Path

Business Context

Customer_Segment: Enterprise/SMB/All
Revenue_Impact: Medium
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: High
Expected_Execution_Time: 15 minutes
Reproducibility_Score: Medium
Data_Sensitivity: Medium
Failure_Impact: High

Coverage Tracking

Feature_Coverage: 65%
Integration_Points: Real-time Update Service, WebSocket Connections, Multi-User Session Manager
Code_Module_Mapped: CX-Web
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Performance-Metrics, Quality-Dashboard, Integration-Testing, User-Acceptance
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: Real-time updates mentioned throughout user story
Related_Bugs: N/A
Related_Test_Cases: BX06US01_TC_001, BX06US01_TC_002, BX06US01_TC_003

Test Environment

Environment: Staging
Browser/Version: Chrome 115+ (multiple instances)
Device/OS: Windows 10/11
Screen_Resolution: Desktop-1920x1080
Dependencies: Real-time update service, WebSocket infrastructure, Multi-user session management
Performance_Baseline: < 2 seconds for cross-session updates
Data_Requirements: Multiple user sessions with dashboard access

Prerequisites

Setup_Requirements: Real-time update service active, multiple browser sessions capability
User_Roles_Permissions: Multiple Billing Manager sessions with concurrent access
Test_Data: January 2025 cycle for concurrent testing, multiple user accounts
Prior_Test_Cases: BX06US01_TC_001-003 (Dashboard metrics verified)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Open dashboard in first browser session (User A)	Dashboard loads with baseline metrics	User A session: Pending Print Start: 5	First session establishment
2	Open dashboard in second browser session (User B)	Dashboard displays same baseline metrics	User B session: Pending Print Start: 5 (matching User A)	Multi-session consistency baseline
3	User A changes January 2025 status from Pending to Started	Status change processes successfully in User A session	User A: January 2025 → Started status	Single session status change
4	Verify User B session reflects change within 2 seconds	User B dashboard updates to show status change automatically	User B: January 2025 shows Started status within 2 seconds	Real-time synchronization validation
5	Verify both sessions show updated Pending Print Start count	Both sessions display count decreased by 1	Both sessions: Pending Print Start: 4	Cross-session metric update
6	User B completes February 2025 cycle	Completion processes in User B session	User B: February 2025 → Completed status	Second session action
7	Verify User A session reflects completion automatically	User A dashboard shows February 2025 completed	User A: February 2025 Completed within 2 seconds	Reverse synchronization
8	Verify "Printed Today" count updates in both sessions	Both sessions show increased completion count	Both sessions: Printed Today count +1	Metric synchronization
9	Test concurrent status changes on same cycle	System handles conflicting changes appropriately	Both users attempt to modify same cycle simultaneously	Conflict resolution testing
10	Simulate network interruption for User B	User B loses connection temporarily	User B: Network disconnection simulation	Connection resilience testing
11	Verify User A continues to receive updates	User A session remains functional despite User B disconnect	User A: Continues receiving real-time updates	Independent session operation
12	Restore User B connection	User B reconnects and syncs with current state	User B: Reconnection and state synchronization	Connection recovery validation
13	Test dashboard refresh synchronization	Manual refresh maintains real-time update capability	Both sessions: F5 refresh maintains sync	Refresh compatibility

Verification Points

Primary_Verification: Dashboard updates propagate across multiple user sessions within 2 seconds
Secondary_Verifications: Metric accuracy, conflict resolution, connection resilience
Negative_Verification: Network issues should not break real-time updates for connected users

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Template for recording actual behavior]
Execution_Date: [When test was executed]
Executed_By: [Who performed the test]
Execution_Time: [Actual time taken]
Defects_Found: [Bug IDs if issues discovered]
Screenshots_Logs: [Evidence references]

Execution Analytics

Execution_Frequency: Weekly
Maintenance_Effort: High
Automation_Candidate: Partial

Test Relationships

Blocking_Tests: BX06US01_TC_001-003 (Dashboard baseline)
Blocked_Tests: Advanced real-time tests
Parallel_Tests: TC_017 (ZIP download functionality)
Sequential_Tests: BX06US01_TC_017

Additional Information

Notes: Critical for multi-user collaborative environment and operational efficiency
Edge_Cases: Very high concurrent users, rapid successive changes, extended network outages
Risk_Areas: WebSocket connection limits, update queue overflow, session state corruption
Security_Considerations: Ensure real-time updates respect user permissions and don't leak data

Missing Scenarios Identified

Scenario_1: Real-time update performance with 50+ concurrent users
Type: Load Testing/Performance
Rationale: Large utility operation teams mentioned in user story
Priority: P2-High
Scenario_2: Real-time update batching during high-frequency changes
Type: Performance/Optimization
Rationale: Efficiency requirements during peak operational periods
Priority: P3-Medium

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