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Profile Details Test Cases - CSS01US11


Test Case 1: Authentication and Tab Display Validation

Test Case Metadata

  • Test Case ID: CSS01US11_TC_001
  • Title: Verify system authenticates consumers and displays Profile and Connection tabs with proper navigation
  • Created By: Hetal
  • Created Date: August 14, 2025
  • Version: 1.0

Classification

  • Module/Feature: Profile Details
  • Test Type: Functional
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: Happy-Path, Consumer, Authentication, MOD-Profile, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Engineering, Report-Quality-Dashboard, Report-Smoke-Test-Results, Report-Module-Coverage, Report-User-Acceptance, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-CxServices, Integration-API, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: Medium
  • Expected_Execution_Time: 3 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 15%
  • Integration_Points: CxServices, API, Database
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: Quality-Dashboard, Smoke-Test-Results, Module-Coverage, User-Acceptance
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Consumer staging environment, Authentication service, Database connection
  • Performance_Baseline: 3 seconds page load time
  • Data_Requirements: Valid consumer account TC1711

Prerequisites

  • Setup_Requirements: Consumer staging environment accessible at https://consumer-staging.bynry.com/login/{tenant_alias}
  • User_Roles_Permissions: Consumer account access with Profile permissions
  • Test_Data: Account Number: TC1711, Name: Test_Ranii Sahiba, Email: testranisahibaa@yopmail.com, Phone: 5555562222
  • Prior_Test_Cases: None (entry point test case)

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Navigate to https://consumer-staging.bynry.com/login/{tenant_alias}

Login page displays with username and password fields

tenant_alias: "test_tenant"

Entry point validation per user story flow

2

Enter valid consumer credentials in username field

Username field accepts input and displays entered value

Username: testranisahibaa@yopmail.com

Using sample data from user story

3

Enter valid password in password field

Password field accepts input and masks characters

Password: Test@123

Standard test password

4

Click "Login" button

System processes authentication and redirects to dashboard

N/A

Authentication validation per AC1

5

Verify successful login redirect

Dashboard page loads with user-specific content

Expected URL: /dashboard

Post-authentication state

6

Click side menu navigation icon

Side menu opens displaying navigation options

N/A

Per user story navigation flow

7

Locate and click "Profile" option in side menu

Profile page loads with tab interface

Menu item: "Profile"

Exact navigation per user story

8

Verify "Profile" tab is displayed and active

Profile tab shows as selected with active styling

Tab label: "Profile"

Per business rule - Display 2 Tabs

9

Verify "Connection" tab is displayed

Connection tab is visible and clickable

Tab label: "Connection"

Per business rule - Display 2 Tabs

10

Verify page title and description

Page shows "Profile" title and "Manage your personal information and connection details" description

Title: "Profile", Description: "Manage your personal information and connection details"

Exact UI elements from wireframe

Verification Points

  • Primary_Verification: Both Profile and Connection tabs are visible and functional after successful authentication
  • Secondary_Verifications: Page loads within 3 seconds, proper tab activation styling, correct page metadata
  • Negative_Verification: No authentication bypass possible, no broken navigation links, no missing UI elements

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior during execution]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Daily
  • Maintenance_Effort: Low
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: None (entry point)
  • Blocked_Tests: CSS01US11_TC_002 through CSS01US11_TC_036
  • Parallel_Tests: None (authentication required first)
  • Sequential_Tests: Must execute before all other test cases

Additional Information

  • Notes: Critical path test case that validates the core entry point for all Profile functionality
  • Edge_Cases: Invalid credentials, network timeout during authentication, session expiry
  • Risk_Areas: Authentication failure blocks all subsequent testing
  • Security_Considerations: Credential validation, session management, secure redirect handling

Missing Scenarios Identified

  • Scenario_1: Invalid tenant alias handling in URL
  • Type: Error Case
  • Rationale: User story specifies tenant-based URL structure
  • Priority: P2



Test Case 2: System Performance and Session Timeout Validation

Test Case Metadata

  • Test Case ID: CSS01US11_TC_002
  • Title: Verify system loads account information within 3 seconds and handles 30-minute session timeout
  • Created By: Hetal
  • Created Date: August 14, 2025
  • Version: 1.0

Classification

  • Module/Feature: Profile Details
  • Test Type: Performance
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Performance
  • Automation Status: Planned-for-Automation

Enhanced Tags for 17 Reports Support

  • Tags: Performance, Consumer, Session-Management, MOD-Profile, P1-Critical, Phase-Performance, Type-Performance, Platform-Web, Report-Engineering, Report-Performance-Metrics, Report-Quality-Dashboard, Report-Regression-Coverage, Report-Customer-Segment-Analysis, Customer-All, Risk-High, Business-Critical, Revenue-Impact-Medium, Integration-API, Integration-Database

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: Medium
  • Expected_Execution_Time: 35 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 10%
  • Integration_Points: API, Database, CxServices
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: Performance-Metrics, Quality-Dashboard, Regression-Coverage, Customer-Segment-Analysis
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Performance monitoring tools, Session management service, Database connection
  • Performance_Baseline: 3 seconds page load, 30 minutes session timeout
  • Data_Requirements: Account TC1711 with complete profile data

Prerequisites

  • Setup_Requirements: Performance monitoring tools configured, Session timeout set to 30 minutes
  • User_Roles_Permissions: Consumer account access with Profile permissions
  • Test_Data: Account Number: TC1711, Complete profile data loaded, Session timeout configured
  • Prior_Test_Cases: CSS01US11_TC_001 must pass

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Complete authentication flow from TC_001

Successfully logged in and on Profile page

Account: TC1711

Prerequisite establishment

2

Start performance timer and click Profile tab

Performance measurement initiated

N/A

Using browser dev tools performance tab

3

Measure Profile page load time

Complete page load occurs within 3 seconds

Threshold: <3000ms

Per AC2 performance requirement

4

Verify all Profile Details section elements load

Primary Account Holder section displays with all fields: VIP tag (if applicable), Name, Email, Phone, Account Number, Customer Since, Plan, Category, Billing Cycle

Expected data: Name: Test_Ranii Sahiba, Email: testranisahibaa@yopmail.com, Phone: 5555562222, Account: TC1711

Per AC3 - all required fields must load within performance window

5

Verify Secondary Persons section loads

Secondary contact information displays or shows N/A

Expected: N/A (per sample data)

Per AC4 - secondary person conditional display

6

Record exact page load completion time

Document actual load time for performance baseline

N/A

Performance metrics collection

7

Remain idle on Profile page for exactly 30 minutes

Monitor session without any user interaction

Idle duration: 30 minutes

Per AC2 session timeout requirement

8

Attempt to perform any action after 30 minutes

System redirects to login page due to session expiry

Action: Click Edit button

Session timeout validation

9

Verify redirect to login page

Login page displays with session timeout indication

Expected URL: /login/{tenant_alias}

Proper session termination

10

Re-authenticate with same credentials

Successful login restores access to Profile page

Credentials: testranisahibaa@yopmail.com

Session recovery validation

Verification Points

  • Primary_Verification: Page loads within 3 seconds, session expires after exactly 30 minutes
  • Secondary_Verifications: All UI elements load within performance window, clean session termination
  • Negative_Verification: No premature session expiry, no performance degradation, no data loss during timeout

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior during execution]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Weekly
  • Maintenance_Effort: Medium
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: CSS01US11_TC_001
  • Blocked_Tests: Performance-dependent test cases
  • Parallel_Tests: None (session management testing requires isolation)
  • Sequential_Tests: Should execute early in test suite for baseline establishment

Additional Information

  • Notes: Critical performance baseline test that validates core system requirements
  • Edge_Cases: Network latency impacts, concurrent user load, database query performance
  • Risk_Areas: Performance degradation affects user experience and system scalability
  • Security_Considerations: Session timeout security, proper authentication state management

Missing Scenarios Identified

  • Scenario_1: Performance under concurrent user load
  • Type: Performance
  • Rationale: Production environment will have multiple simultaneous users
  • Priority: P2



Test Case 3: Primary Account Holder Details Display Validation

Test Case Metadata

  • Test Case ID: CSS01US11_TC_003
  • Title: Verify primary account holder details display with VIP tag, name, email, phone, account number, customer since, plan, category, and billing cycle
  • Created By: Hetal
  • Created Date: August 14, 2025
  • Version: 1.0

Classification

  • Module/Feature: Profile Details
  • Test Type: Functional
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: Happy-Path, Consumer, Profile-Display, MOD-Profile, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Product, Report-Quality-Dashboard, Report-Module-Coverage, Report-User-Acceptance, Report-Customer-Segment-Analysis, Customer-All, Risk-Medium, Business-Critical, Revenue-Impact-High, Integration-Database, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Low
  • Expected_Execution_Time: 4 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: High

Coverage Tracking

  • Feature_Coverage: 25%
  • Integration_Points: Database, CxServices
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Product
  • Report_Categories: Quality-Dashboard, Module-Coverage, User-Acceptance, Customer-Segment-Analysis
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Database with complete profile data, UI rendering engine
  • Performance_Baseline: Immediate display after page load
  • Data_Requirements: Account TC1711 with complete profile information including VIP status configuration

Prerequisites

  • Setup_Requirements: Profile page accessible, Database populated with test account data
  • User_Roles_Permissions: Consumer account access with read permissions
  • Test_Data: Account Number: TC1711, Name: Test_Ranii Sahiba, Email: testranisahibaa@yopmail.com, Phone: 5555562222, Customer Since: 27 Jun 2025, Plan: ww s1, Category: Residential, Billing Cycle: N/A
  • Prior_Test_Cases: CSS01US11_TC_001 must pass for authentication

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Navigate to Profile tab from authenticated state

Profile tab becomes active and content loads

N/A

Establishing test context per user story flow

2

Locate "Profile Details" section with user icon

Section header displays "Profile Details" with user icon and "Primary Account Holder" subtitle

Section header: "Profile Details", Subtitle: "Primary Account Holder"

Per wireframe exact UI elements

3

Verify "ACTIVE" status indicator

Status indicator shows "ACTIVE" in top-right of Profile Details section

Status: "ACTIVE"

Per wireframe status display

4

Verify "Edit" button presence

Edit button displays in top-right corner of Profile Details section

Button text: "Edit"

Per wireframe edit functionality

5

Validate Name field display

Name field shows "Test_Ranii Sahiba" as read-only text

Display value: "Test_Ranii Sahiba"

Per sample data from user story

6

Validate Email field display

Email field shows "testranisahibaa@yopmail.com" as read-only text

Display value: "testranisahibaa@yopmail.com"

Per sample data from user story

7

Validate Phone field display

Phone field shows "5555562222" in proper format

Display value: "5555562222"

Per sample data from user story

8

Validate Account Number field display

Account Number field shows "TC1711" as read-only text

Display value: "TC1711"

Per sample data from user story

9

Validate Customer Since field display

Customer Since field shows "27 Jun 2025" in date format

Display value: "27 Jun 2025"

Per sample data from user story

10

Validate Plan field display

Plan field shows "ww s1" as read-only text

Display value: "ww s1"

Per sample data from user story

11

Validate Category field display

Category field shows "Residential" as read-only text

Display value: "Residential"

Per sample data from user story

12

Validate Billing Cycle field display

Billing Cycle field shows "N/A" indicating no billing cycle configured

Display value: "N/A"

Per sample data from user story

13

Check for VIP tag presence (conditional)

VIP tag displays only if account has VIP status configured

VIP status: Check if account TC1711 has VIP flag

Per AC3 - VIP tag if applicable

14

Verify field layout and spacing

All fields display in organized grid layout matching wireframe design

N/A

UI consistency validation

Verification Points

  • Primary_Verification: All nine required fields (Name, Email, Phone, Account Number, Customer Since, Plan, Category, Billing Cycle) display with correct data from sample
  • Secondary_Verifications: Proper field labeling, read-only state indication, VIP tag conditional display, UI layout consistency
  • Negative_Verification: No editable fields in display mode, no missing data, no field formatting errors

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior during execution]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Daily
  • Maintenance_Effort: Low
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: CSS01US11_TC_001
  • Blocked_Tests: Profile editing test cases
  • Parallel_Tests: CSS01US11_TC_004 (Secondary person validation)
  • Sequential_Tests: Should execute before edit functionality tests

Additional Information

  • Notes: Core display functionality test validating primary data presentation
  • Edge_Cases: Missing data fields, corrupted data display, VIP status edge cases
  • Risk_Areas: Data integrity issues, UI rendering problems, field formatting inconsistencies
  • Security_Considerations: PII data display protection, unauthorized data access prevention

Missing Scenarios Identified

  • Scenario_1: VIP account display validation with VIP tag

  • Type: Functional

  • Rationale: User story mentions VIP tag but sample data doesn't specify VIP status

  • Priority: P2

  • Scenario_2: Data field truncation for long values

  • Type: Edge Case

  • Rationale: UI layout may need to handle unusually long names or email addresses

  • Priority: P3



Test Case 4: Secondary Person Information Display Validation

Test Case Metadata

  • Test Case ID: CSS01US11_TC_004
  • Title: Verify secondary person information displays name, relationship, phone, email only when secondary contact exists
  • Created By: Hetal
  • Created Date: August 14, 2025
  • Version: 1.0

Classification

  • Module/Feature: Profile Details
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: Happy-Path, Consumer, Secondary-Contact, MOD-Profile, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Report-Quality-Dashboard, Report-Regression-Coverage, Report-Module-Coverage, Report-User-Acceptance, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Database, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 5 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: Medium

Coverage Tracking

  • Feature_Coverage: 15%
  • Integration_Points: Database, CxServices
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Product
  • Report_Categories: Quality-Dashboard, Regression-Coverage, Module-Coverage, User-Acceptance
  • Trend_Tracking: Yes
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Database with secondary contact test data, UI conditional rendering
  • Performance_Baseline: Immediate display with primary account data
  • Data_Requirements: Account TC1711 (no secondary contact per sample data), Additional test account with secondary contact configured

Prerequisites

  • Setup_Requirements: Test accounts with and without secondary contacts configured
  • User_Roles_Permissions: Consumer account access with secondary contact visibility
  • Test_Data: Primary Account: TC1711 (no secondary contact), Secondary test account with Name, Relationship, Phone, Email configured
  • Prior_Test_Cases: CSS01US11_TC_001 must pass for authentication

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Navigate to Profile tab with account TC1711

Profile Details section loads with primary account holder information

Account: TC1711

Using sample data account without secondary contact

2

Locate "Secondary Persons" section with people icon

Section displays with people icon and "Secondary Persons" header

Section header: "Secondary Persons"

Per wireframe UI element identification

3

Verify secondary person table headers

Table shows column headers: "Name", "Relationship", "Phone", "Email"

Column headers: Name, Relationship, Phone, Email

Per wireframe table structure

4

Validate "N/A" display for all secondary person fields

All fields under secondary person table show "N/A" indicating no secondary contact

Display values: Name: N/A, Relationship: N/A, Phone: N/A, Email: N/A

Per sample data and AC4 conditional logic

5

Verify no additional secondary person rows

Only one row displays with N/A values, no additional empty rows

Row count: 1 with N/A values

Clean UI state validation

6

Login with test account that has secondary contact configured

Profile page loads with account containing secondary contact data

Account: TEST_SECONDARY_USER

Testing positive scenario per AC4

7

Navigate to Profile tab with secondary contact account

Profile Details section loads showing secondary person information

N/A

Establishing context for secondary contact validation

8

Verify secondary person Name field populated

Name field displays the configured secondary contact name

Expected: Configured secondary contact name

Positive validation per AC4

9

Verify secondary person Relationship field populated

Relationship field displays the configured relationship type

Expected: Spouse/Child/Other configured value

Relationship data validation

10

Verify secondary person Phone field populated

Phone field displays the configured phone number in proper format

Expected: Formatted phone number

Contact information validation

11

Verify secondary person Email field populated

Email field displays the configured email address

Expected: Valid email address format

Email contact validation

12

Confirm no edit functionality in secondary person section

Secondary person fields display as read-only without edit controls

N/A

Read-only state per user story

Verification Points

  • Primary_Verification: Secondary person information displays only when secondary contact exists, shows N/A when absent
  • Secondary_Verifications: Proper table structure, correct field labels, appropriate data formatting
  • Negative_Verification: No empty fields when secondary contact missing, no edit controls present

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior during execution]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Weekly
  • Maintenance_Effort: Low
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: CSS01US11_TC_001
  • Blocked_Tests: None
  • Parallel_Tests: CSS01US11_TC_003 (Primary account holder display)
  • Sequential_Tests: None

Additional Information

  • Notes: Conditional display functionality test validating secondary contact logic
  • Edge_Cases: Partial secondary contact data, multiple secondary contacts, data synchronization issues
  • Risk_Areas: Data consistency between primary and secondary contacts, conditional rendering logic
  • Security_Considerations: Secondary contact PII protection, access control validation

Missing Scenarios Identified

  • Scenario_1: Multiple secondary contacts handling

  • Type: Edge Case

  • Rationale: User story shows table structure that could support multiple secondary contacts

  • Priority: P3

  • Scenario_2: Secondary contact data validation and formatting

  • Type: Functional

  • Rationale: Phone and email formatting consistency with primary account standards

  • Priority: P3



Test Case 5: Profile Information Edit Functionality Validation

Test Case Metadata

  • Test Case ID: CSS01US11_TC_005
  • Title: Verify user can edit email, phone, and billing address only with email uniqueness validation and save confirmation
  • Created By: Hetal
  • Created Date: August 14, 2025
  • Version: 1.0

Classification

  • Module/Feature: Profile Details
  • Test Type: Functional
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: Happy-Path, Consumer, Profile-Edit, MOD-Profile, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Report-Quality-Dashboard, Report-Integration-Testing, Report-User-Acceptance, Report-Regression-Coverage, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Database, Integration-API, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: No

Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 8 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Coverage Tracking

  • Feature_Coverage: 30%
  • Integration_Points: API, Database, CxServices
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Product
  • Report_Categories: Quality-Dashboard, Integration-Testing, User-Acceptance, Regression-Coverage
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Edit modal functionality, Email validation service, Database update capability
  • Performance_Baseline: Modal opens within 1 second, save completes within 3 seconds
  • Data_Requirements: Account TC1711 with editable fields, Unique email addresses for testing

Prerequisites

  • Setup_Requirements: Edit functionality enabled, Email validation service configured
  • User_Roles_Permissions: Consumer account with edit permissions
  • Test_Data: Current values - Email: testranisahibaa@yopmail.com, Phone: 5555562222, New unique email for testing, New phone number for testing
  • Prior_Test_Cases: CSS01US11_TC_003 must pass for baseline data display

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

From Profile Details section, click "Edit" button

"Edit Profile Information" modal opens with email and phone fields editable

N/A

Per wireframe edit modal per user story

2

Verify modal title and close button

Modal displays "Edit Profile Information" title with "X" close button in top-right

Modal title: "Edit Profile Information"

Exact UI element from wireframe

3

Verify Email field is editable with current value

Email field shows current value "testranisahibaa@yopmail.com" and cursor can be placed for editing

Current value: testranisahibaa@yopmail.com

Editable field identification per AC5

4

Verify Phone Number field is editable with current value

Phone field shows current value "5555562222" and cursor can be placed for editing

Current value: 5555562222

Editable field identification per AC5

5

Verify Name field is read-only and non-editable

Name field "Test_Ranii Sahiba" appears disabled/grayed out with no cursor interaction

Name: Test_Ranii Sahiba

Non-editable field per AC5 restriction

6

Verify Account Number field is read-only and non-editable

Account Number field "TC1711" appears disabled/grayed out with no cursor interaction

Account Number: TC1711

Non-editable field per AC5 restriction

7

Clear email field and enter new unique email

Email field accepts new email input and displays new value

New email: testranii_updated@yopmail.com

Email change testing with unique value

8

Clear phone field and enter new phone number

Phone field accepts new phone input and displays new value

New phone: 5555567890

Phone change testing

9

Click "Save Changes" button with valid unique email

Modal closes and changes are saved successfully, Profile Details section shows updated values

N/A

Per user story: save changes = verified

10

Verify updated email displays in Profile Details

Email field in Profile Details section shows new email "testranii_updated@yopmail.com"

Display: testranii_updated@yopmail.com

Save confirmation validation

11

Verify updated phone displays in Profile Details

Phone field in Profile Details section shows new phone "5555567890"

Display: 5555567890

Save confirmation validation

12

Click "Edit" button again to test non-unique email validation

Edit modal opens again for validation testing

N/A

Testing validation logic

13

Enter existing email address from another account

Email field accepts input of non-unique email

Non-unique email: existing@test.com

Testing email uniqueness validation

14

Click "Save Changes" with non-unique email

Validation error message displays indicating email must be unique

Expected error: Email already exists or similar validation message

Per user story email validation logic

15

Verify no changes saved with validation error

Profile Details section retains previous values, no updates applied

Previous values remain

Data integrity during validation error

Verification Points

  • Primary_Verification: Only email and phone fields are editable, successful saves update display, email uniqueness validation works
  • Secondary_Verifications: Modal functionality, field-level validation, data persistence, read-only field protection
  • Negative_Verification: Name and Account Number cannot be edited, non-unique emails rejected, failed validations don't update data

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior during execution]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Daily
  • Maintenance_Effort: Medium
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: CSS01US11_TC_001, CSS01US11_TC_003
  • Blocked_Tests: Address editing test cases
  • Parallel_Tests: None (data modification requires isolation)
  • Sequential_Tests: Should execute before address editing tests

Additional Information

  • Notes: Core editing functionality test validating field-level permissions and validation logic
  • Edge_Cases: Network interruption during save, concurrent edits, malformed data input
  • Risk_Areas: Data corruption during edit, validation bypass, unauthorized field modification
  • Security_Considerations: Input sanitization, SQL injection prevention, unauthorized data modification

Missing Scenarios Identified

  • Scenario_1: Modal close without saving (Cancel button)
  • Type: Functional
  • Rationale: User story shows modal but doesn't specify cancel behavior
  • Priority: P2
  • Scenario_2: Billing address editing within same modal
  • Type: Functional
  • Rationale: AC5 mentions billing address editing but modal only shows email/phone
  • Priority: P1



Test Case 6: KYC Documents Display and Verification Status Validation

Test Case Metadata

  • Test Case ID: CSS01US11_TC_006
  • Title: Verify KYC documents display document sub-type, document name, upload date, view functionality, and verification status indicators
  • Created By: Hetal
  • Created Date: August 14, 2025
  • Version: 1.0

Classification

  • Module/Feature: Profile Details
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: Happy-Path, Consumer, KYC-Documents, MOD-Profile, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Report-Quality-Dashboard, Report-Module-Coverage, Report-Integration-Testing, Report-User-Acceptance, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Database, Integration-External-Dependency, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Onboarding
  • Compliance_Required: Yes
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 6 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: Medium

Coverage Tracking

  • Feature_Coverage: 20%
  • Integration_Points: Database, Document Storage, CxServices
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Product
  • Report_Categories: Quality-Dashboard, Module-Coverage, Integration-Testing, User-Acceptance
  • Trend_Tracking: Yes
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Document storage system, KYC verification service, File viewing capability
  • Performance_Baseline: Document list loads within 2 seconds, document view opens within 3 seconds
  • Data_Requirements: Account with uploaded KYC documents in various verification states

Prerequisites

  • Setup_Requirements: KYC documents uploaded for test account, Document viewing service configured
  • User_Roles_Permissions: Consumer account with KYC document access
  • Test_Data: Account with KYC documents in Verified, Pending, Rejected, and Expired states
  • Prior_Test_Cases: CSS01US11_TC_001 must pass for authentication

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Navigate to Profile tab and locate KYC Documents section

KYC Documents section displays with document icon and "KYC Documents" header

Section header: "KYC Documents"

Per wireframe section identification

2

Verify KYC Documents table headers if documents exist

Table shows columns for document information display

Expected columns per AC6 requirements

Table structure validation

3

Verify document sub-type display for first document

Document sub-type shows specific category of uploaded document

Example: "Government ID" or "Proof of Address"

Per AC6 sub-type requirement

4

Verify document name display for first document

Document name shows original filename or assigned name

Example: "passport.pdf" or "utility_bill.jpg"

Per AC6 document name requirement

5

Verify upload date display for first document

Upload date shows in consistent date format

Example: "15 Aug 2025" or "Aug 15, 2025"

Per AC6 upload date requirement

6

Verify "View" button/link functionality

View button or link is present and clickable for document access

N/A

Document viewing capability

7

Click "View" button for a document

Document opens in new tab/window or download initiates

N/A

Document access functionality validation

8

Verify "Verified" status indicator

Document with verified status shows green checkmark or "Verified" text with appropriate styling

Status: Verified with green indicator

Per AC6 status: Verified

9

Verify "Pending" status indicator

Document with pending status shows yellow/orange indicator or "Pending" text

Status: Pending with yellow/orange indicator

Per AC6 status: Pending

10

Verify "Rejected" status indicator

Document with rejected status shows red indicator or "Rejected" text with appropriate styling

Status: Rejected with red indicator

Per AC6 status: Rejected

11

Verify "Expired" status indicator

Document with expired status shows appropriate indicator or "Expired" text

Status: Expired with relevant indicator

Per AC6 status: Expired

12

Verify consistent layout and formatting

All document entries display with consistent spacing, alignment, and visual hierarchy

N/A

UI consistency validation

13

Test account with no KYC documents

Switch to account with no uploaded documents to verify empty state handling

Account: NO_KYC_DOCUMENTS

Empty state validation

14

Verify empty state message for KYC section

Section shows appropriate message indicating no documents uploaded

Expected: "No documents uploaded" or similar

Empty state user guidance

Verification Points

  • Primary_Verification: All required document information displays correctly with proper verification status indicators
  • Secondary_Verifications: Document viewing functionality works, status indicators are visually distinct, empty state handled gracefully
  • Negative_Verification: No broken document links, no missing status information, no UI layout issues

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior during execution]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Weekly
  • Maintenance_Effort: Medium
  • Automation_Candidate: Partially

Test Relationships

  • Blocking_Tests: CSS01US11_TC_001
  • Blocked_Tests: None
  • Parallel_Tests: Other display validation test cases
  • Sequential_Tests: None

Additional Information

  • Notes: Document management functionality test validating compliance and verification workflows
  • Edge_Cases: Large document files, unsupported file formats, document corruption, network issues during viewing
  • Risk_Areas: Document access security, verification status accuracy, file viewing compatibility
  • Security_Considerations: Document access authorization, PII protection in documents, secure file transmission

Missing Scenarios Identified

  • Scenario_1: Document upload functionality from Profile page
  • Type: Functional
  • Rationale: User story mentions viewing documents but upload process unclear
  • Priority: P3
  • Scenario_2: Document verification status change notifications
  • Type: Integration
  • Rationale: Users need awareness when verification status changes
  • Priority: P3



Test Case 7: Address Information Display and Edit Validation

Test Case Metadata

  • Test Case ID: CSS01US11_TC_007
  • Title: Verify service address displays as read-only and billing address displays as editable with complete address information
  • Created By: Hetal
  • Created Date: August 14, 2025
  • Version: 1.0

Classification

  • Module/Feature: Profile Details
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: Happy-Path, Consumer, Address-Display, MOD-Profile, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Report-Quality-Dashboard, Report-Module-Coverage, Report-User-Acceptance, Report-Integration-Testing, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Database, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 7 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: Medium

Coverage Tracking

  • Feature_Coverage: 20%
  • Integration_Points: Database, CxServices
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Product
  • Report_Categories: Quality-Dashboard, Module-Coverage, User-Acceptance, Integration-Testing
  • Trend_Tracking: Yes
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Address data in database, Edit functionality for billing address
  • Performance_Baseline: Address section loads immediately with profile data
  • Data_Requirements: Account with both service and billing addresses configured

Prerequisites

  • Setup_Requirements: Account with complete address information configured
  • User_Roles_Permissions: Consumer account with address viewing and billing address edit permissions
  • Test_Data: Service Address: N/A, N/A, N/A (per sample data), Billing Address: Ameerpet, SR Nagar, Sunshine Nagar (per sample data)
  • Prior_Test_Cases: CSS01US11_TC_001 must pass for authentication

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Navigate to Profile tab and locate Addresses section

Addresses section displays with location icon and "Addresses" header

Section header: "Addresses"

Per wireframe addresses section

2

Verify addresses section subtitle

Section shows subtitle "Your billing and service locations for utility connections"

Subtitle: "Your billing and service locations for utility connections"

Per wireframe description text

3

Locate Service Address subsection

Service Address subsection displays with location pin icon and "Service Address" label

Label: "Service Address"

Per wireframe service address identification

4

Verify "Primary Location" indicator for Service Address

Service Address shows "Primary Location" tag or indicator

Indicator: "Primary Location"

Per wireframe service address designation

5

Verify Service Address content display

Service Address shows "N/A, N/A, N/A" as per sample data

Display: "N/A, N/A, N/A"

Per sample data from user story

6

Verify Service Address description

Service Address shows "Where utility services are provided" description

Description: "Where utility services are provided"

Per wireframe explanatory text

7

Verify Service Address is read-only

No edit controls (buttons, icons) present for Service Address

N/A

Read-only validation per AC7

8

Locate Billing Address subsection

Billing Address subsection displays with envelope icon and "Billing Address" label

Label: "Billing Address"

Per wireframe billing address identification

9

Verify "Invoice Location" indicator for Billing Address

Billing Address shows "Invoice Location" tag or indicator

Indicator: "Invoice Location"

Per wireframe billing address designation

10

Verify Billing Address content display

Billing Address shows "Ameerpet, SR Nagar, Sunshine Nagar" as per sample data

Display: "Ameerpet, SR Nagar, Sunshine Nagar"

Per sample data from user story

11

Verify Billing Address description

Billing Address shows "Where bills and statements are sent" description

Description: "Where bills and statements are sent"

Per wireframe explanatory text

12

Verify Billing Address edit capability

Edit button or edit icon present for Billing Address section

N/A

Editable validation per AC7

13

Click edit for Billing Address

Edit mode opens allowing modification of billing address fields

N/A

Edit functionality validation

14

Verify edit form fields for billing address

Edit form shows separate fields for address components (street, city, state, zip)

N/A

Complete address editing capability

15

Cancel edit without changes

Edit mode closes and returns to display view without modifications

N/A

Edit cancellation functionality

Verification Points

  • Primary_Verification: Service address is read-only, billing address is editable, complete address information displays correctly
  • Secondary_Verifications: Proper section labeling, appropriate indicators, edit functionality available for billing only
  • Negative_Verification: Service address cannot be edited, no missing address information, edit cancellation works

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior during execution]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Weekly
  • Maintenance_Effort: Low
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: CSS01US11_TC_001
  • Blocked_Tests: Address editing detailed test cases
  • Parallel_Tests: Other profile section display tests
  • Sequential_Tests: Should execute before detailed address editing tests

Additional Information

  • Notes: Address management functionality test validating read-only vs editable access patterns
  • Edge_Cases: Missing address data, international address formats, address validation rules
  • Risk_Areas: Data integrity during address edits, service disruption from incorrect service address
  • Security_Considerations: Address data privacy, unauthorized address modifications

Missing Scenarios Identified

  • Scenario_1: Billing address validation during edit
  • Type: Functional
  • Rationale: Address editing should include format and completeness validation
  • Priority: P2
  • Scenario_2: Service address vs billing address synchronization
  • Type: Integration
  • Rationale: Changes might affect service delivery and billing
  • Priority: P3



Test Case 8: Recent Activity Display and Status Validation

Test Case Metadata

  • Test Case ID: CSS01US11_TC_008
  • Title: Verify Recent Activity section displays 4 most recent account activities with date, type, description, and status information
  • Created By: Hetal
  • Created Date: August 14, 2025
  • Version: 1.0

Classification

  • Module/Feature: Profile Details
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: Happy-Path, Consumer, Recent-Activity, MOD-Profile, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Report-Quality-Dashboard, Report-Module-Coverage, Report-User-Acceptance, Report-Customer-Segment-Analysis, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Database, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Low
  • Expected_Execution_Time: 5 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Low

Coverage Tracking

  • Feature_Coverage: 15%
  • Integration_Points: Database, CxServices
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Product
  • Report_Categories: Quality-Dashboard, Module-Coverage, User-Acceptance, Customer-Segment-Analysis
  • Trend_Tracking: Yes
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Activity logging system, Database with activity history
  • Performance_Baseline: Activity section loads with profile data
  • Data_Requirements: Account with recent activity history including various activity types and statuses

Prerequisites

  • Setup_Requirements: Account with sufficient activity history for testing
  • User_Roles_Permissions: Consumer account with activity history access
  • Test_Data: Account with activities like "service in progress", "service created", "complaint created", "complaint rejected" with dates and statuses
  • Prior_Test_Cases: CSS01US11_TC_001 must pass for authentication

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Navigate to Profile tab and locate Recent Activity section

Recent Activity section displays with activity icon and "Recent Activity" header

Section header: "Recent Activity"

Per wireframe activity section

2

Verify Recent Activity section subtitle

Section shows subtitle "Your recent service requests and transactions"

Subtitle: "Your recent service requests and transactions"

Per wireframe description

3

Count displayed activity entries

Maximum of 4 activity entries are displayed in the section

Activity count: ≤4

Per AC8 - 4 most recent requirement

4

Verify first activity entry structure

First activity shows circular status indicator, activity description, and date

N/A

Activity entry layout validation

5

Validate first activity description

Activity description shows specific action like "service in progress"

Example: "service in progress"

Per sample data activity types

6

Validate first activity date

Activity date shows in format "21 Aug 2025" or similar date format

Example: "21 Aug 2025"

Per sample data date format

7

Validate first activity status

Activity status shows appropriate indicator like "Un-paid" or completion status

Example: "Un-paid"

Per sample data status indicators

8

Verify second activity entry

Second activity shows different activity type with its own date and status

Example: "service created" with date and status

Activity variety validation

9

Verify third activity entry

Third activity shows different activity type with appropriate status indicator

Example: "complaint created" with "Unknown" status

Different activity type validation

10

Verify fourth activity entry

Fourth activity shows completion of activity list with different type

Example: "complaint rejected" with "Unknown" status

Complete activity list validation

11

Verify chronological ordering

Activities are displayed in chronological order with most recent first

N/A

Per AC8 - most recent ordering requirement

12

Verify no more than 4 activities

No additional activities display beyond the 4 most recent

Activity count: exactly 4 or fewer

Limit enforcement validation

13

Verify status indicator consistency

Each activity has appropriate visual status indicator (color, icon, text)

N/A

Status indication consistency

14

Test account with fewer than 4 activities

Switch to account with 1-2 activities to verify display handling

Account: LIMITED_ACTIVITY

Edge case for fewer activities

Verification Points

  • Primary_Verification: Exactly 4 or fewer most recent activities display with date, type, description, and status
  • Secondary_Verifications: Chronological ordering, consistent formatting, appropriate status indicators
  • Negative_Verification: No more than 4 activities shown, no missing required information

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior during execution]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Weekly
  • Maintenance_Effort: Low
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: CSS01US11_TC_001
  • Blocked_Tests: None
  • Parallel_Tests: Other profile section display tests
  • Sequential_Tests: None

Additional Information

  • Notes: Activity tracking functionality test validating user engagement history display
  • Edge_Cases: No activity history, activities with missing data, long activity descriptions
  • Risk_Areas: Activity data accuracy, performance with large activity datasets
  • Security_Considerations: Activity data privacy, sensitive activity information protection

Missing Scenarios Identified

  • Scenario_1: Activity detail expansion or linking
  • Type: Functional
  • Rationale: Users might want more detail about specific activities
  • Priority: P3
  • Scenario_2: Activity filtering or search
  • Type: Enhancement
  • Rationale: Users with extensive history might need filtering capability
  • Priority: P4



Test Case 9: Communication Preferences Management and Immediate Update

Test Case Metadata

  • Test Case ID: CSS01US11_TC_009
  • Title: Verify Preferences section displays communication and notification settings with immediate edit capability and auto-save functionality
  • Created By: Hetal
  • Created Date: August 14, 2025
  • Version: 1.0

Classification

  • Module/Feature: Profile Details
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: Happy-Path, Consumer, Preferences, MOD-Profile, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Report-Quality-Dashboard, Report-Integration-Testing, Report-User-Acceptance, Report-API-Test-Results, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-API, Integration-Database, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 8 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Medium

Coverage Tracking

  • Feature_Coverage: 25%
  • Integration_Points: API, Database, CxServices
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Product
  • Report_Categories: Quality-Dashboard, Integration-Testing, User-Acceptance, API-Test-Results
  • Trend_Tracking: Yes
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Preference management API, Real-time update capability, Database preference storage
  • Performance_Baseline: Preference toggles respond within 1 second, changes persist immediately
  • Data_Requirements: Account with configurable notification and billing preferences

Prerequisites

  • Setup_Requirements: Preference management system configured, API endpoints for preference updates active
  • User_Roles_Permissions: Consumer account with preference modification permissions
  • Test_Data: Account with Email notifications: On, SMS notifications: Off, Paperless Billing: Disabled (per sample data)
  • Prior_Test_Cases: CSS01US11_TC_001 must pass for authentication

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Navigate to Profile tab and locate Preferences section

Preferences section displays with settings icon and "Preferences" header

Section header: "Preferences"

Per wireframe preferences section

2

Verify Preferences section subtitle

Section shows subtitle "Your notification and billing preferences"

Subtitle: "Your notification and billing preferences"

Per wireframe description

3

Locate Notifications subsection

Notifications subsection displays with bell icon and "Notifications" label

Subsection: "Notifications"

Per wireframe notification preferences

4

Verify Email notification current state

Email notification toggle shows current state "On" with blue/active styling

Current state: On

Per sample data notification settings

5

Verify SMS notification current state

SMS notification toggle shows current state "Off" with inactive/gray styling

Current state: Off

Per sample data notification settings

6

Click Email notification toggle to change state

Email toggle immediately changes to "Off" position with visual state change

New state: Off

Immediate update validation per AC9

7

Verify no save button required for Email toggle

Change applies immediately without additional save action required

N/A

Auto-save functionality per AC9

8

Refresh page and verify Email toggle persistence

Email notification remains "Off" after page refresh

Persisted state: Off

Data persistence validation

9

Click SMS notification toggle to change state

SMS toggle immediately changes to "On" position with visual state change

New state: On

Immediate update validation

10

Locate Billing subsection

Billing subsection displays with receipt/billing icon and "Billing" label

Subsection: "Billing"

Per wireframe billing preferences

11

Verify Paperless Billing current state

Paperless Billing setting shows current state "Disabled"

Current state: Disabled

Per sample data billing settings

12

Click Paperless Billing toggle

Paperless Billing immediately changes to "Enabled" with visual confirmation

New state: Enabled

Immediate billing preference update

13

Verify multiple preference changes persist

Navigate away from Profile and return to verify all changes remain

All changes maintained

Complete persistence validation

14

Toggle all preferences back to original states

Reset Email: On, SMS: Off, Paperless: Disabled to restore baseline

Original states restored

Test cleanup and bi-directional functionality

Verification Points

  • Primary_Verification: All preference toggles update immediately without save button, changes persist across sessions
  • Secondary_Verifications: Visual feedback for toggle states, proper categorization of preferences, UI responsiveness
  • Negative_Verification: No delays in preference updates, no lost changes, no inconsistent state displays

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior during execution]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Weekly
  • Maintenance_Effort: Low
  • Automation_Candidate





Test Case 10: Connection Tab Water Service Information Display

Test Case Metadata

  • Test Case ID: CSS01US11_TC_010
  • Title: Verify Connection tab displays utility service information, meter number, device number, meter type, last reading, and last reading date as read-only fields
  • Created By: Hetal
  • Created Date: August 14, 2025
  • Version: 1.0

Classification

  • Module/Feature: Profile Details
  • Test Type: Functional
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: Happy-Path, Consumer, Connection-Details, MOD-Profile, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Product, Report-Quality-Dashboard, Report-Module-Coverage, Report-Smoke-Test-Results, Report-User-Acceptance, Customer-All, Risk-Medium, Business-Critical, Revenue-Impact-High, Integration-Database, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Low
  • Expected_Execution_Time: 4 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: High

Coverage Tracking

  • Feature_Coverage: 20%
  • Integration_Points: Database, CxServices
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Product
  • Report_Categories: Quality-Dashboard, Module-Coverage, Smoke-Test-Results, User-Acceptance
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Meter data in database, Connection service information
  • Performance_Baseline: Connection tab loads within 2 seconds
  • Data_Requirements: Account TC1711 with water connection, meter MTR1711, device DIV1711 configured

Prerequisites

  • Setup_Requirements: Water connection configured for test account, Meter and device data populated
  • User_Roles_Permissions: Consumer account with connection information access
  • Test_Data: Meter Number: MTR1711, Device Number: DIV1711, Meter Type: Photo Meter, Last Reading: 980, Last Reading Date: 9/18/2025
  • Prior_Test_Cases: CSS01US11_TC_001 must pass for authentication

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

From Profile page, click "Connection" tab

Connection tab becomes active with tab highlighting

Tab: "Connection"

Tab navigation per business rule

2

Verify Water Connection section header

Section displays with water drop icon and "Water Connection" title

Section title: "Water Connection"

Per wireframe connection section

3

Verify Meter Number field display

Meter Number field shows "MTR1711" as read-only text

Display value: MTR1711

Per sample data and AC10

4

Verify Device Number field display

Device Number field shows "DIV1711" as read-only text

Display value: DIV1711

Per sample data and AC10

5

Verify Meter Type field display

Meter Type field shows "Photo Meter" as read-only text

Display value: Photo Meter

Per sample data and AC10

6

Verify Last Reading field display

Last Reading field shows "980" with appropriate units

Display value: 980

Per sample data and AC10

7

Verify Last Reading Date field display

Last Reading Date shows "9/18/2025" with calendar icon

Display value: 9/18/2025

Per sample data and AC10

8

Verify all fields are read-only

No edit controls (buttons, input fields) present for any connection information

N/A

Read-only enforcement per AC10

9

Verify field labels and layout

Each field has clear label and consistent formatting

Labels: Meter Number, Device Number, Meter Type, Last Reading, Last Reading Date

UI clarity and consistency

10

Verify utility service indication

Clear indication this is water utility service

Service type: Water

Utility service identification per AC10

11

Attempt to select/copy field values

Field values can be selected but not edited

N/A

Read-only but accessible for reference

12

Verify no missing data indicators

All required fields show actual values, no "N/A" or empty fields

All fields populated

Data completeness validation

Verification Points

  • Primary_Verification: All six required connection fields display correctly as read-only information
  • Secondary_Verifications: Proper formatting, consistent layout, utility service type indication
  • Negative_Verification: No edit capabilities present, no missing or corrupted data

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior during execution]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Daily
  • Maintenance_Effort: Low
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: CSS01US11_TC_001
  • Blocked_Tests: CSS01US11_TC_011 (reading history depends on connection data)
  • Parallel_Tests: Profile tab display tests
  • Sequential_Tests: Should execute before reading history tests

Additional Information

  • Notes: Core connection information display test validating meter and service data presentation
  • Edge_Cases: Missing meter data, inactive connections, multiple meter configurations
  • Risk_Areas: Data synchronization with meter systems, connection status accuracy
  • Security_Considerations: Meter data privacy, unauthorized access to utility information

Missing Scenarios Identified

  • Scenario_1: Multiple utility service types (gas, electric) display
  • Type: Functional
  • Rationale: Users might have multiple utility services beyond water
  • Priority: P3
  • Scenario_2: Connection status indicators (active, inactive, suspended)
  • Type: Functional
  • Rationale: Connection status affects service availability
  • Priority: P2



Test Case 11: Reading History Collapsible View and Data Validation

Test Case Metadata

  • Test Case ID: CSS01US11_TC_011
  • Title: Verify reading history displays in collapsible view with reading date, value, and status (Actual/Estimated) for minimum 24 months
  • Created By: Hetal
  • Created Date: August 14, 2025
  • Version: 1.0

Classification

  • Module/Feature: Profile Details
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: Happy-Path, Consumer, Reading-History, MOD-Profile, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Report-Quality-Dashboard, Report-Module-Coverage, Report-User-Acceptance, Report-Performance-Metrics, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Integration-Database, Happy-Path

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 6 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Medium

Coverage Tracking

  • Feature_Coverage: 25%
  • Integration_Points: Database, CxServices
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: Product
  • Report_Categories: Quality-Dashboard, Module-Coverage, User-Acceptance, Performance-Metrics
  • Trend_Tracking: Yes
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Reading history data in database, Collapsible UI components
  • Performance_Baseline: History expansion within 2 seconds, smooth collapse/expand
  • Data_Requirements: Account with 24+ months of reading history, Mix of actual and estimated readings

Prerequisites

  • Setup_Requirements: Connection tab accessible, Reading history data populated for test account
  • User_Roles_Permissions: Consumer account with reading history access
  • Test_Data: Multiple readings with dates like "29 Jun 2025", readings like "50 L", status "Assigned"
  • Prior_Test_Cases: CSS01US11_TC_010 must pass for connection context

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Ensure Connection tab is active from previous test

Connection tab content is visible with water connection information

N/A

Context establishment from TC_010

2

Locate "View Reading History" section

Collapsible section header "View Reading History" is visible with expand indicator

Section header: "View Reading History"

Per wireframe collapsible history section

3

Verify reading history section is collapsed by default

Section shows collapsed state with expand arrow pointing right or down

State: Collapsed

Default collapsed state per AC11

4

Click "View Reading History" to expand

Section expands to show reading history table with smooth animation

N/A

Expand functionality validation

5

Verify reading history table headers

Table displays columns: "Reading Date", "Reading", "Status"

Column headers: Reading Date, Reading, Status

Per wireframe table structure and AC11

6

Verify first reading entry data

First row shows reading date, value, and status

Example: 29 Jun 2025, 50 L, Assigned

Per sample data format

7

Verify reading date format consistency

All reading dates display in consistent format (DD Mon YYYY or similar)

Format: 29 Jun 2025

Date format validation

8

Verify reading value display

Reading values show with appropriate units (L, gallons, cubic meters)

Example: 50 L

Reading value format per sample

9

Verify status indicators for "Actual" readings

Readings with actual status show appropriate indicator or "Actual" text

Status: Actual (if available)

Per AC11 Actual status

10

Verify status indicators for "Estimated" readings

Readings with estimated status show appropriate indicator or "Estimated" text

Status: Estimated (if available)

Per AC11 Estimated status

11

Verify status indicators for "Assigned" readings

Readings with assigned status show clock icon and "Assigned" text

Status: Assigned

Per sample data status type

12

Count total reading records displayed

Verify minimum 24 months of data is available (approximately 24+ readings for monthly)

Record count: ≥24

Per AC11 minimum 24 months requirement

13

Verify chronological ordering

Readings are ordered with most recent date first

N/A

Chronological ordering validation

14

Click "View Reading History" again to collapse

Section collapses back to original state with smooth animation

State: Collapsed

Collapse functionality validation

15

Test expand/collapse multiple times

Section consistently expands and collapses without errors

N/A

UI stability validation

Verification Points

  • Primary_Verification: Reading history displays in collapsible view with minimum 24 months of data showing date, value, and status
  • Secondary_Verifications: Proper table formatting, status indicators distinct, smooth expand/collapse animation
  • Negative_Verification: No missing data, no broken collapsible functionality, no formatting inconsistencies

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior during execution]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Weekly
  • Maintenance_Effort: Low
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: CSS01US11_TC_001, CSS01US11_TC_010
  • Blocked_Tests: None
  • Parallel_Tests: None (requires connection context)
  • Sequential_Tests: Should execute after connection information validation

Additional Information

  • Notes: Reading history functionality test validating data availability and UI interaction
  • Edge_Cases: Accounts with less than 24 months of data, missing readings, very large datasets
  • Risk_Areas: Performance with large reading datasets, data accuracy over time
  • Security_Considerations: Reading data privacy, unauthorized historical data access

Missing Scenarios Identified

  • Scenario_1: Reading history filtering by date range
  • Type: Enhancement
  • Rationale: Users might want to view specific time periods
  • Priority: P4
  • Scenario_2: Reading history export functionality
  • Type: Functional
  • Rationale: Users might need to export data for personal records
  • Priority: P4



Test Case 12: Email Format Validation During Profile Edit

Test Case Metadata

  • Test Case ID: CSS01US11_TC_012
  • Title: Verify system validates email format and displays appropriate error messages during profile editing
  • Created By: Hetal
  • Created Date: August 14, 2025
  • Version: 1.0

Classification

  • Module/Feature: Profile Details
  • Test Type: Negative
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: Negative, Consumer, Email-Validation, MOD-Profile, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-QA, Report-Quality-Dashboard, Report-Regression-Coverage, Report-API-Test-Results, Report-Integration-Testing, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Low, Integration-API, Integration-Database

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Low
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: Yes
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 10 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: Medium

Coverage Tracking

  • Feature_Coverage: 15%
  • Integration_Points: API, Database, CxServices
  • Code_Module_Mapped: CX-Web
  • Requirement_Coverage: Complete
  • Cross_Platform_Support: Web

Stakeholder Reporting

  • Primary_Stakeholder: QA
  • Report_Categories: Quality-Dashboard, Regression-Coverage, API-Test-Results, Integration-Testing
  • Trend_Tracking: Yes
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Email validation service, Form validation system, Error message display
  • Performance_Baseline: Validation feedback within 1 second, error messages clear and immediate
  • Data_Requirements: Account TC1711, Various invalid email formats for testing

Prerequisites

  • Setup_Requirements: Profile edit functionality accessible, Email validation rules configured
  • User_Roles_Permissions: Consumer account with profile edit permissions
  • Test_Data: Current email: testranisahibaa@yopmail.com, Invalid formats: test (no @), test@ (no domain), test..test@domain.com (double dots)
  • Prior_Test_Cases: CSS01US11_TC_005 must pass for edit functionality

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Navigate to Profile tab and click "Edit" button

Edit Profile Information modal opens with email field editable

N/A

Establish edit mode per prerequisite

2

Clear email field and enter invalid format without @ symbol

Email field accepts input but should show validation error

Invalid email: testinvalid

Missing @ symbol validation

3

Click "Save Changes" with invalid email format

Validation error message displays preventing save

Expected error: "Please enter a valid email address"

Format validation per AC5

4

Verify error message visibility and clarity

Error message is clearly visible near email field or as modal notification

N/A

User experience validation

5

Clear email field and enter @ without domain

Email field accepts input showing incomplete format

Invalid email: test@

Missing domain validation

6

Click "Save Changes" with incomplete email

Validation error displays for incomplete email format

Expected error: Email format validation

Incomplete format validation

7

Clear email field and enter email with double dots

Email field accepts input with invalid character sequence

Invalid email: test..invalid@domain.com

Special character validation

8

Click "Save Changes" with double dot email

Validation error displays for invalid character sequence

Expected error: Invalid email format

Character sequence validation

9

Clear email field and enter email without top-level domain

Email field accepts input missing TLD

Invalid email: test@domain

Missing TLD validation

10

Click "Save Changes" without TLD

Validation error displays for missing top-level domain

Expected error: Valid domain required

TLD validation

11

Enter existing email from another account

Email field accepts input of non-unique email

Non-unique email: existing@test.com

Email uniqueness testing

12

Click "Save Changes" with non-unique email

Validation error displays indicating email already exists

Expected error: Email already exists or similar

Uniqueness validation per user story

13

Clear email field and enter valid unique email format

Email field accepts properly formatted unique email

Valid email: testranii_valid@yopmail.com

Valid format verification

14

Click "Save Changes" with valid email

Modal closes successfully and changes are saved

N/A

Successful validation confirmation

15

Verify updated email displays in Profile Details

Profile section shows new valid email address

Display: testranii_valid@yopmail.com

Save confirmation

Verification Points

  • Primary_Verification: Invalid email formats are rejected with clear error messages, valid emails are accepted
  • Secondary_Verifications: Error messages are user-friendly, validation occurs before save attempt, uniqueness checking works
  • Negative_Verification: Invalid emails cannot be saved, error states don't corrupt data

Test Results (Template)

  • Status: [Pass/Fail/Blocked/Not-Tested]
  • Actual_Results: [Template for recording actual behavior during execution]
  • Execution_Date: [When test was executed]
  • Executed_By: [Who performed the test]
  • Execution_Time: [Actual time taken]
  • Defects_Found: [Bug IDs if issues discovered]
  • Screenshots_Logs: [Evidence references]

Execution Analytics

  • Execution_Frequency: Weekly
  • Maintenance_Effort: Low
  • Automation_Candidate: Yes

Test Relationships

  • Blocking_Tests: CSS01US11_TC_001, CSS01US11_TC_005
  • Blocked_Tests: None
  • Parallel_Tests: Phone validation test cases
  • Sequential_Tests: Should execute after basic edit functionality validation

Additional Information

  • Notes: Input validation test ensuring data integrity and user guidance
  • Edge_Cases: International email formats, very long email addresses, special characters
  • Risk_Areas: Bypassing validation, inconsistent error messaging, data corruption
  • Security_Considerations: Email injection attacks, validation bypass attempts

Missing Scenarios Identified

  • Scenario_1: Email format validation with international domains
  • Type: Edge Case
  • Rationale: Global user base may use international domain formats
  • Priority: P3
  • Scenario_2: Real-time validation feedback during typing
  • Type: Enhancement
  • Rationale: Immediate feedback improves user experience
  • Priority: P4





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