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ChatBot -> Testing & Optimization

Chatbot Listing

Check-In

This section documents all recurring and ad-hoc check-ins conducted across the Growth & CSM function. It includes team-level ch...

Check-Ins

This section documents all recurring and ad-hoc check-ins conducted across the Marketing function. It includes team-level check...

Check-Ins

This section documents all recurring and ad-hoc check-ins conducted across the Marketing function. It includes team-level check...

Client Requirement

common

Common

Communication

Consumer Activation Process

This document provides a detailed, step-by-step guide to the consumer activation process within the Smart360 platform. 

Consumer Information System (CIS)

Consumer Self Service (CSS)

Core Chatbot Management

CRM

This section defines how the Marketing team leverages the CRM as the central system of record for managing leads, opportunities...