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Smart360 System Settings Configuration - FAQs

Product FAQs WorkOrder (WX)

Getting Started & OverviewQ1: What is the System Settings Configuration Management module and who...

Updated 2 months ago by Aastha

Smart360 Dispatcher Management System - FAQs

Product FAQs WorkOrder (WX)

Getting Started & Dashboard OverviewQ1: What is the Dispatcher Management System and who are it's...

Updated 2 months ago by Aastha

Smart360 Field Force Management - FAQs

Product FAQs WorkOrder (WX)

Getting Started & OverviewQ1: What is the Field Force Management module and who are the user type...

Updated 2 months ago by Aastha

Smart360 Master Section - FAQs

Product FAQs WorkOrder (WX)

Getting Started & Basic SetupQ1: What is the Master section in Smart360 and what can I do here? A...

Updated 2 months ago by Aastha

Smart360 Service Order Dashboard - FAQs

Product FAQs WorkOrder (WX)

Getting Started & Dashboard OverviewQ1: What is the Service Order Dashboard and who should use it...

Updated 2 months ago by Aastha

Smart360 Self-Service Portal Management - FAQ's

Product FAQs CX

Getting Started & Dashboard OverviewQ: How do I access the Self-Service Portal Management module ...

Updated 2 months ago by Aastha

Smart360 Settings Section (all 3) - FAQ

Product FAQs CX

Q1: What is the purpose of the Service & Complaints Configuration module?A: The Service & Complai...

Updated 2 months ago by Aastha

Smart360 Reconnection Request Management - FAQ's

Product FAQs CX

Getting Started & Dashboard OverviewQ: How do I access the Reconnection Request module in Smart36...

Updated 2 months ago by Aastha

Smart360 Disconnection Request Management - FAQ's

Product FAQs CX

Getting Started & Dashboard OverviewQ: How do I access the Disconnection Request module in Smart3...

Updated 2 months ago by Aastha

Smart360 Payments Management - FAQ's

Product FAQs CX

Getting Started & Dashboard OverviewQ: How do I access the Payments Management module in Smart360...

Updated 2 months ago by Aastha

Smart360 Outstanding Management - FAQ's

Product FAQs CX

Getting Started & Dashboard OverviewQ: How do I access the Outstanding Management module in Smart...

Updated 2 months ago by Aastha

Smart360 Complaints Management - FAQ's

Product FAQs CX

Getting Started & Dashboard OverviewQ: How do I access the Complaints Management module in Smart3...

Updated 2 months ago by Aastha

Smart360 New Connection Application Detail View - FAQ's

Product FAQs CX

Getting Started & NavigationQ: How do I access a new connection application for processing? A: To...

Updated 2 months ago by Aastha

Smart360 New Service Connection - FAQ's

Product FAQs CX

Getting Started & Application MethodsQ: How do I start a new service connection application in Sm...

Updated 2 months ago by Aastha

Smart360 Consumer Management - FAQ's

Product FAQs CX

Getting Started & Dashboard OverviewQ: How do I access the Consumer Management module in Smart360...

Updated 2 months ago by Aastha

Smart360 CSO Dashboard - FAQ's

Product FAQs CX

Getting Started & AccessQ: How do I access the Cso Dashboard in Smart360? A: To access the Comman...

Updated 2 months ago by Aastha

Database Configurations

AWS SMART360 AWS Architecture

OverviewThis document details the database infrastructure for the SMART360 platform, consisting o...

Updated 2 months ago by Jay

Jenkins Deployment

GCP SMART360 GCP Infrastructure

OverviewThis document outlines the automated deployment process for the Smart360 platform service...

Updated 2 months ago by Jay

Smart360 Account Transfer Request - FAQ's

Product FAQs CX

Getting Started & Dashboard OverviewQ: How do I access the Account Transfer Request module in Sma...

Updated 2 months ago by Aastha

Utility Plans & Tariffs Management - ss

Modules Onboarding

Utility Plans & Tariffs Management - Comprehensive Test CasesCoverage SummaryTotal Coverage: 100%...

Updated 2 months ago by Sarvesh Tarhekar