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FAQs: Organization Setup, Admin Management, Subscriptions, and DashboardOrganization Setup1. What is the purpose of the Organization Setup in SMART360?The Organization Setup allows System Admins to configure critical organizational settings such as currency, d...

System Admin Dashboard (ONB05US01)1. How can I check the current progress of my Organization Setup?Step 1: Log in to SMART360 and navigate to the System Admin Dashboard.Step 2: Locate the "Organization Setup" card on the dashboard.Step 3: Observe the progress ...

SMART360 Login Experience1. How do I log in to the SMART360 system?Answer:Navigate to the SMART360 login page.Enter your username and password.Click the "Log In" button.If credentials are valid, you'll be redirected to your role-specific dashboard.2. What if I...

Managing Utilities in SMART3601. What should I do if I can’t log in to SMART360?Check credentials.Verify if account is locked or disabled.Clear browser cache or use incognito mode.Ensure a stable internet connection.2. Why is the Utility Setup section not visi...

Permissions and Access Control Utility Services PermissionsHow do I assign permissions for utility services in SMART360?Navigate to Utility Setup > select a utility > go to the Permissions tab and assign the appropriate access levels.Where can I check who has ...

Setup Category: Consumer Categories FAQs1. What should I do if I can't access the Utility Setup section?Answer:Make sure you have the necessary permissions.Contact your Tenant Admin to get access.2. Why isn't the 'Add' button responding?Answer:Check if all req...

SMART360 Utility Configuration & Rate Management FAQs1. What is Rate Management in SMART360?Rate Management in SMART360 allows administrators to create, update, search, view, and delete pricing structures for utility services. It ensures accurate billing by ma...

1. COMPANY OVERVIEW & FOUNDATION1.1. Identity & MissionWhat is BYNRY Inc. and what is its core mission in the utility industry? BYNRY Inc. is a US-based vertical B2B SaaS company that provides cloud-based smart utility solutions specifically designed for small...

High-Level DescriptionThis document describes the deployment of a React 18 frontend and Django 4.2.7 backend application on Google Cloud Platform for SMART360, utilizing a microservices architecture with containerized deployments on Google Kubernetes Engine (G...

OverviewThis document outlines the PostgreSQL database configuration for the Smart360 platform, detailing the setup of two PostgreSQL instances across development and QA environments with service-specific database architecture.Database InstancesDevelopment Env...

As of : 10th September 2025ToolInstanceInstance SizeInstance Monthly Cost ($)DB InstanceDB Instance SizeDB Monthly Cost ($)Tool Monthly CostPost Taxhoppscotchhoppscotch-servere2-standard-2 (2 vCPUs, 8 GB memory)51.42(shared- dev db instance)-051.42jenkinsjenki...

OverviewThis document outlines the automated deployment process for the Smart360 platform services using Jenkins CI/CD pipeline. The deployment process follows a containerized microservices architecture pattern with automated builds, testing, and deployment to...

Account InformationManaged DomainsPrimary Domain: bynry.comAdditional Domains:bynry.inbynry.netbynry.ioutilitysaas.comAccount DetailsDNS Provider: GoDaddyAccount Type: BusinessAccount Manager: Bynry Inc.Billing Contact: Sandeep SonkusaleAccess ManagementAuthor...

DNS Naming Nomenclature StandardsOverviewThis document defines the standardized naming conventions for all DNS records in the Smart360 infrastructure managed through GoDaddy.Primary Domain: bynry.comSmart360 Service PatternsBackend API ServicesPattern: api-<s...

OverviewThis guide provides step-by-step troubleshooting procedures for common DNS issues in the Smart360 infrastructure managed through GoDaddy.Quick Diagnostic CommandsEssential DNS Testing Commands``# Basic DNS lookup nslookup [subdomain].bynry.com # De...

Document Version: 1.0Last Updated: January 20, 2025Author: Jay ShenkarTable of ContentsExecutive SummarySystem OverviewBackup StrategyOn-Server Backup ConfigurationOff-Server Backup ConfigurationBackup Execution ProceduresRestore ProceduresConfiguration Refere...

OverviewThis document describes the production architecture for the Smart360 platform running on Amazon ECS. The system consists of nine microservices (auth ax ,bx ,cx ,mx ,onboarding,rx, notification and wx) deployed in the smart360-prod cluster, each followi...

OverviewThis document provides an overview of the SMART360 product's AWS production architecture deployed in the us-east-1 region. The architecture follows a microservices pattern with a React frontend and Django backend services.Architecture ComponentsFronten...

OverviewThis document details the database infrastructure for the SMART360 platform, consisting of a PostgreSQL RDS instance serving multiple microservice databases and a PgBouncer connection pooling proxy for optimized database connections.RDS ConfigurationIn...

OverviewThis document outlines the Jenkins CI/CD pipeline processes for deploying SMART360 to production. The deployment process is split into two main categories: Backend microservices and SMART360 Frontend application.Repository ManagementCentral Control Rep...