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The Growth & CSM team leads the end-to-end onboarding journey for utilities, ensuring a smooth transition onto SMART360. The focus is on driving adoption through structured training, guided support, and clear success pathways. Beyond individual implementations...

The Growth & CSM team is responsible for building a robust, SLA-based support model that ensures reliable and timely assistance for utilities. The focus is on creating strategies to retain and share knowledge, reducing dependency on individual personnel, and e...

This initiative ensures that utilities realize the full value of SMART360 in their operations. The Growth & CSM team works with utility stakeholders to define clear business values and KPIs, track progress on a quarterly basis, and conduct QBRs with utility ma...

The Growth & CSM team drives initiatives that transform satisfied utilities into strong advocates for SMART360. This includes building programs for referrals, capturing testimonials, developing case studies, and highlighting customer achievements through award...