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Access & User Management (ONB-SC06)
Plan
Timeline: Now – December 2025 (all governance processes in place)Owner: Customer Success LeadDeli...
Plan
Timeline: Now – December 2025 (6+ training sessions per Utility; 5+ champions per utility)Owner: ...
Core System Settings (ONB-CS05)
Based on the user story for Utility Management (ONB02US06), here are 3 sample utility profiles:Ut...
Plan
Timeline: Now – December 2025Owner: Onboarding Specialist (with support from CSM)Deliverables:Onb...
Utility Creation Scenarios (ONB-SC04)
Scenario 1 – Single Utility Setup for Municipal Water DistrictScenario Description A municipal wa...
Plan
Timeline: Now – December 2025 (structured onboarding + role-based tracks complete)Owner: Training...
Plan
Timeline: Now – December 2025 (SLA-driven, with escalations structured)Owner: Support Specialist ...
Plan
Timeline: Now – December 2025 (validation checklist applied before each go-live)Owner: Onboarding...
Vendors Shortlist Process
Progress Summary – ERP Vendor Shortlisting for Smart360 PartnershipsERP Partnership & Integration...
CUDs Plan
1. Existing - Machine Type Usage [Grouped Instance Family-Wise]E2 FamilyStandarde2-standard-2 (2 ...