User Access and Management (ONB02US03)

Overall Coverage Summary

Total Coverage: 100% (10/10 Acceptance Criteria Covered)

• Total Test Cases: 12 (10 Functional + 2 Non-Functional)
• Total Acceptance Criteria: 10 (Based on user story requirements)
• Coverage Percentage: (10/10) × 100 = 100%

Acceptance Criteria to Test Case Mapping

Acceptance Criteria	Test Case ID	Coverage Status
1. Display users in sortable table	ONB02US03_TC_001	✅ Covered
2. Multi-select filtering capability	ONB02US03_TC_002	✅ Covered
3. Search function for name and email	ONB02US03_TC_003	✅ Covered
4. Add new users with guided interface	ONB02US03_TC_004	✅ Covered
5. Clear user status with visual indicators	ONB02US03_TC_005	✅ Covered
6. Edit functionality for user information	ONB02US03_TC_006	✅ Covered
7. Clear action buttons with icons/tooltips	ONB02US03_TC_007	✅ Covered
8. Data validation with clear error messages	ONB02US03_TC_008	✅ Covered
9. Tooltips and contextual help	ONB02US03_TC_009	✅ Covered
10. Responsive design for different screen sizes	ONB02US03_TC_010	✅ Covered

---

Test Scenario Analysis

A. Functional Test Scenarios

Core Functionality:

1. User Dashboard Display - View user statistics and metrics
2. User Listing & Navigation - Display, sort, and navigate user accounts
3. User Search & Filtering - Find users using search and filter options
4. User Creation - Add new users through guided workflow
5. User Status Management - Modify user status (Active, Inactive, Invited, Expired)
6. User Information Editing - Update user details and role assignments
7. Bulk Operations - Handle multiple users simultaneously
8. Email Notifications - Send invitation emails using Postmark template

Business Rules Implementation:

1. Email Uniqueness Validation - Ensure unique email addresses
2. Mandatory Field Validation - Enforce required fields during user creation
3. Status Lifecycle Management - Handle status transitions and rules
4. Department-Role Relationships - Validate appropriate role assignments
5. Invitation Expiry Logic - Manage invitation timeframes and expiration

User Journeys:

1. System Admin User Management Journey - Complete workflow for IT Director
2. Utility Administrator User Provisioning Journey - Complete workflow for Utility Admin
3. New User Onboarding Journey - From invitation to activation

B. Non-Functional Test Scenarios

Performance:

• Dashboard load time < 3 seconds
• User list rendering < 2 seconds for up to 1000 users
• Search response time < 500ms
• Filter application time < 1 second

Usability:

• Intuitive navigation flow
• Clear error messaging
• Responsive design for desktop
• Tooltip and help guidance effectiveness

Reliability:

• Data consistency across operations
• Graceful error handling
• Session management

C. Edge Case & Error Scenarios

Boundary Conditions:

• Maximum field lengths
• Special characters in names/emails
• Large user datasets
• Concurrent user operations

Invalid Inputs:

• Malformed email addresses
• Duplicate email entries
• Missing required fields
• Invalid role-department combinations

---

Test Cases
Test Case 1: Verify User Table Display with Sortable Columns (AC-1)

Test Case ID: ONB02US03_TC_001

Title: Verify User Table Display with Sortable Columns

Test Case Metadata:

• Created By: Test Automation Team
• Created Date: 2025-06-10
• Version: 1.0
• Acceptance Criteria: AC-1

Classification:

• Module/Feature: User Access and Management
• Test Type: Functional
• Test Level: System
• Priority: P1-Critical
• Execution Phase: Smoke
• Automation Status: Planned-for-Automation

Enhanced Tags: Tags: MOD-UserTable, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-End-to-End, Onboarding Services, HappyPath, Cross module

Business Context:

• Customer_Segment: All
• Revenue_Impact: High
• Business_Priority: Must-Have
• Customer_Journey: Daily-Usage
• Compliance_Required: No
• SLA_Related: Yes

Quality Metrics:

• Risk_Level: High
• Complexity_Level: Medium
• Expected_Execution_Time: 3 minutes
• Reproducibility_Score: High
• Data_Sensitivity: Medium
• Failure_Impact: Critical

Coverage Tracking:

• Acceptance_Criteria: AC-1
• Business_Rule: BR-001 (User Display Requirements)
• User_Story: ONB02US03
• Feature_Coverage: Core Functionality

Test Environment:

• Environment: Staging/Production
• Browser/Version: Chrome Latest, Firefox Latest, Safari Latest, Edge Latest
• Device/OS: Windows 10/11, macOS 12+
• Screen_Resolution: Desktop-1920x1080
• Performance_Baseline: < 3 seconds load time

Prerequisites:

• User logged in as System Admin or Utility Administrator
• Sample user data exists in system (minimum 10 users)
• User Management module accessible from main navigation

Test Procedure:

Step	Action	Expected Result	Test Data	Comments
1	Navigate to User Management from main menu	User Management page loads with user table	N/A	Verify page loads
2	Verify table columns display	Table shows columns: Name, Email, Department, Role, Status, Last Login.	Column headers visible	Check all required columns
3	Click on "Name" column header	Table sorts alphabetically by user name (A-Z)	Users: Alice, Bob, John	Ascending sort verification
4	Click "Name" header again	Table sorts in reverse order (Z-A)	Users: John, Bob, Alice	Descending sort verification
5	Click "Email" column header	Table sorts alphabetically by email address	Email sorting	Email column sort
6	Click "Department" column header	Table sorts by department name	Dept A-Z order	Department sorting
7	Click "Role" column header	Table sorts by role alphabetically	Role A-Z order	Role sorting
8	Click "Status" column header	Table sorts by status priority order	Active, Inactive, Invited, Expired	Status sorting

Verification Points:

• Primary_Verification: All required columns are displayed and sortable
• Secondary_Verifications: Sort indicators show current sort direction, data accuracy maintained
• Negative_Verification: No broken layouts or missing data during sorting

---

Test Case 2: Verify Multi-Select Filtering for Departments, Roles, and Statuses (AC-2)

Test Case ID: ONB02US03_TC_002

Title: Verify Multi-Select Filtering for Departments, Roles, and Statuses

Test Case Metadata:

• Created By: Test Automation Team
• Created Date: 2025-06-10
• Version: 1.0
• Acceptance Criteria: AC-2

Classification:

• Module/Feature: User Access and Management
• Test Type: Functional
• Test Level: System
• Priority: P1-Critical
• Execution Phase: Regression
• Automation Status: Automated

Enhanced Tags: Tags: MOD-Filtering, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-QA, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Onboarding Services, HappyPath, Cross module

Business Context:

• Customer_Segment: All
• Revenue_Impact: High
• Business_Priority: Must-Have
• Customer_Journey: Daily-Usage
• Compliance_Required: No
• SLA_Related: No

Quality Metrics:

• Risk_Level: High
• Complexity_Level: High
• Expected_Execution_Time: 4 minutes
• Reproducibility_Score: High
• Data_Sensitivity: Low
• Failure_Impact: High

Coverage Tracking:

• Acceptance_Criteria: AC-2
• Business_Rule: BR-002 (Multi-Select Filtering)
• User_Story: ONB02US03
• Feature_Coverage: Search and Filter

Test Environment:

• Environment: Staging/Production
• Browser/Version: Chrome Latest, Firefox Latest
• Device/OS: Windows 10/11, macOS 12+
• Screen_Resolution: Desktop-1920x1080

Prerequisites:

• User logged in with appropriate permissions
• Multiple users exist across different departments, roles, and statuses
• User table is accessible and populated

Test Procedure:

Step	Action	Expected Result	Test Data	Comments
1	Click "Filters" dropdown button	Filter panel opens with sections	N/A	Filter panel access
2	Expand "Department" filter section	Department Textbox displayed	All departments listed	Department options
3	Select departments	Department selected	Administration, IT, Customer Service	Multi-select functionality
4	Click "Apply Filters"	Table shows users from selected departments only	Filtered results	Department filtering
5	Expand "Role" filter section	Role Textbox displayed with multi-select	All system roles	Role filter options
6	Select roles	Additional role filters applied	System Admin, Manager roles	Combined filtering
7	Expand "Status" filter section	Status Textbox with selected role	Active, Inactive, Invited	Status filter options
8	Select statuses	Status filters combined with existing	Active + Invited statuses	Multi-criteria filtering
9	Verify filter badge display	Shows "X filters applied" indicator	Filter count badge	Active filter indication
10	Click "Clear Filters"	All filters removed, full user list displayed	Complete user list	Filter reset

Verification Points:

• Primary_Verification: Multi-select works for all three filter categories
• Secondary_Verifications: Filters combine correctly, results update in real-time
• Negative_Verification: Conflicting filters handled appropriately

---

Test Case 3: Verify Search Function for Name and Email Matching (AC-3)

Test Case ID: ONB02US03_TC_003

Title: Verify Search Function for Name and Email Matching

Test Case Metadata:

• Created By: Test Automation Team
• Created Date: 2025-06-10
• Version: 1.0
• Acceptance Criteria: AC-3

Classification:

• Module/Feature: User Access and Management
• Test Type: Functional
• Test Level: System
• Priority: P1-Critical
• Execution Phase: Regression
• Automation Status: Automated

Enhanced Tags: Tags: MOD-Search, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-Medium, Onboarding Services, HappyPath, API

Business Context:

• Customer_Segment: All
• Revenue_Impact: Medium
• Business_Priority: Must-Have
• Customer_Journey: Daily-Usage
• Compliance_Required: No
• SLA_Related: Yes

Quality Metrics:

• Risk_Level: High
• Complexity_Level: Medium
• Expected_Execution_Time: 3 minutes
• Reproducibility_Score: High
• Data_Sensitivity: Medium
• Failure_Impact: High

Coverage Tracking:

• Acceptance_Criteria: AC-3
• Business_Rule: BR-003 (Search Functionality)
• User_Story: ONB02US03
• Feature_Coverage: Search Operations

Test Environment:

• Environment: Staging/Production
• Browser/Version: Chrome Latest, Firefox Latest, Safari Latest, Edge Latest
• Device/OS: Windows 10/11, macOS 12+
• Screen_Resolution: Desktop-1920x1080
• Performance_Baseline: < 500ms search response

Prerequisites:

• User Management page loaded and accessible
• Test users with known names and email addresses exist
• Search functionality is visible and enabled

Test Procedure:

Step	Action	Expected Result	Test Data	Comments
1	Locate search field	Search field visible with placeholder text	"Search users..."	Search field identification
2	Click in search field	Cursor appears, field is active	N/A	Field activation
3	Type partial name	Results filter to show matching names	"John" → Shows John Doe	Partial name matching
4	Clear search, type full name	Exact name match displayed	"Jane Smith" → Jane Smith only	Full name matching
5	Clear search, type partial email	Results filter to matching emails	"john.doe" → john.doe@example.com	Partial email matching
6	Clear search, type full email	User with exact email shown	"jane.smith@example.com"	Full email matching
7	Type non-existent search term	"No users found" message displayed	"XYZ123" → No results	No match scenario
8	Clear search field	All users displayed again	Empty search → Full list	Search reset
9	Test case-insensitive search	Search works regardless of case	"JOHN" → Shows john doe	Case insensitivity

Verification Points:

• Primary_Verification: Search finds matches in both name and email fields
• Secondary_Verifications: Partial matching works, case-insensitive search
• Negative_Verification: Appropriate "no results" message for invalid searches

---

Test Case 4: Verify Add New User Interface with Built-in Guidance (AC-4)

Test Case ID: ONB02US03_TC_004

Title: Verify Add New User Interface with Built-in Guidance

Test Case Metadata:

• Created By: Test Automation Team
• Created Date: 2025-06-10
• Version: 1.0
• Acceptance Criteria: AC-4

Classification:

• Module/Feature: User Access and Management
• Test Type: Functional
• Test Level: System
• Priority: P1-Critical
• Execution Phase: Smoke
• Automation Status: Manual

Enhanced Tags: Tags: MOD-UserCreation, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Product, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Onboarding Services, HappyPath, Cross module

Business Context:

• Customer_Segment: All
• Revenue_Impact: High
• Business_Priority: Must-Have
• Customer_Journey: Setup-Configuration
• Compliance_Required: No
• SLA_Related: No

Quality Metrics:

• Risk_Level: High
• Complexity_Level: High
• Expected_Execution_Time: 5 minutes
• Reproducibility_Score: High
• Data_Sensitivity: High
• Failure_Impact: Critical

Coverage Tracking:

• Acceptance_Criteria: AC-4
• Business_Rule: BR-004 (User Creation Workflow)
• User_Story: ONB02US03
• Feature_Coverage: User Creation

Test Environment:

• Environment: Staging/Production
• Browser/Version: Chrome Latest, Firefox Latest, Safari Latest, Edge Latest
• Device/OS: Windows 10/11, macOS 12+
• Screen_Resolution: Desktop-1920x1080

Prerequisites:

• User logged in as System Admin or Utility Administrator
• User Management page accessible
• Required departments and roles configured in system

Test Procedure:

Step	Action	Expected Result	Test Data	Comments
1	Click "Add User" button	Modal dialog opens with user creation form	N/A	Modal display
2	Verify form fields and labels	Name*, Email*, Department*, Role* fields visible	Required field indicators	Form layout verification
3	Check built-in guidance	Placeholder text and field descriptions present	"Enter full name", "Enter email address"	Guidance elements
4	Select department	Department dropdown shows all available options	Administration, IT, Customer Service, etc.	Department selection
5	Verify role updates	Role dropdown updates based on selected department	Department-specific roles	Dynamic role filtering
6	Fill required fields with valid data	All fields accept valid input	"Thomas Anderson", "thomas@company.com"	Valid data entry
7	Click "Create User" button	User creation processes successfully	N/A	User creation
8	Verify success feedback	Success message displayed and user appears in list	"User created successfully"	Creation confirmation
9	Verify guided workflow	Process flows logically with clear next steps	Step-by-step guidance	Workflow validation

Verification Points:

• Primary_Verification: Add user interface provides clear guidance throughout process
• Secondary_Verifications: Required fields marked, dynamic field updates, success feedback
• Negative_Verification: Form prevents submission without required fields

---

Test Case 5: Verify User Status Display with Visual Indicators and Tooltips (AC-5)

Test Case ID: ONB02US03_TC_005

Title: Verify User Status Display with Visual Indicators and Tooltips

Test Case Metadata:

• Created By: Test Automation Team
• Created Date: 2025-06-10
• Version: 1.0
• Acceptance Criteria: AC-5

Classification:

• Module/Feature: User Access and Management
• Test Type: UI/Functional
• Test Level: System
• Priority: P2-High
• Execution Phase: Regression
• Automation Status: Manual

Enhanced Tags: Tags: MOD-StatusDisplay, P2-High, Phase-Regression, Type-UI, Platform-Web, Report-QA, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Onboarding Services, HappyPath

Business Context:

• Customer_Segment: All
• Revenue_Impact: Medium
• Business_Priority: Should-Have
• Customer_Journey: Daily-Usage
• Compliance_Required: No
• SLA_Related: No

Quality Metrics:

• Risk_Level: Medium
• Complexity_Level: Low
• Expected_Execution_Time: 2 minutes
• Reproducibility_Score: High
• Data_Sensitivity: Low
• Failure_Impact: Medium

Coverage Tracking:

• Acceptance_Criteria: AC-5
• Business_Rule: BR-005 (Status Visualization)
• User_Story: ONB02US03
• Feature_Coverage: Status Management

Test Environment:

• Environment: Staging/Production
• Browser/Version: Chrome Latest, Firefox Latest, Safari Latest, Edge Latest
• Device/OS: Windows 10/11, macOS 12+
• Screen_Resolution: Desktop-1920x1080

Prerequisites:

• User Management table displayed with users in different statuses
• Test data includes users with Active, Inactive, Invited, and Expired statuses

Test Procedure:

Step	Action	Expected Result	Test Data	Comments
1	Locate user with "Active" status	Green indicator with "Active" text displayed	John Doe - Active	Active status visual
2	Hover over Active status indicator	Tooltip explains "User has active access to system"	Tooltip content	Active status tooltip
3	Locate user with "Inactive" status	Gray/Red indicator with "Inactive" text	Robert Johnson - Inactive	Inactive status visual
4	Hover over Inactive status indicator	Tooltip explains "User access is currently disabled"	Tooltip content	Inactive status tooltip
5	Locate user with "Invited" status	Blue indicator with "Invited" text	Sarah Brown - Invited	Invited status visual
6	Hover over Invited status indicator	Tooltip explains "User invited but not yet activated"	Tooltip content	Invited status tooltip
7	Locate user with "Expired" status	Red indicator with "Expired" text	Michael Wilson - Expired	Expired status visual
8	Hover over Expired status indicator	Tooltip explains "User invitation has expired"	Tooltip content	Expired status tooltip
9	Verify color consistency	Same status uses consistent colors across all users	Multiple users per status	Color consistency

Verification Points:

• Primary_Verification: Each status has distinct visual indicator with clear tooltips
• Secondary_Verifications: Color coding is consistent, tooltips are informative
• Negative_Verification: No missing or unclear status indicators

---

Test Case 6: Verify Edit Functionality with Appropriate Fields for User Information (AC-6)

Test Case ID: ONB02US03_TC_006

Title: Verify Edit Functionality with Appropriate Fields for User Information

Test Case Metadata:

• Created By: Test Automation Team
• Created Date: 2025-06-10
• Version: 1.0
• Acceptance Criteria: AC-6

Classification:

• Module/Feature: User Access and Management
• Test Type: Functional
• Test Level: System
• Priority: P1-Critical
• Execution Phase: Regression
• Automation Status: Manual

Enhanced Tags: Tags: MOD-UserEdit, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Onboarding Services, HappyPath, Database

Business Context:

• Customer_Segment: All
• Revenue_Impact: High
• Business_Priority: Must-Have
• Customer_Journey: Daily-Usage
• Compliance_Required: No
• SLA_Related: No

Quality Metrics:

• Risk_Level: High
• Complexity_Level: Medium
• Expected_Execution_Time: 4 minutes
• Reproducibility_Score: High
• Data_Sensitivity: High
• Failure_Impact: High

Coverage Tracking:

• Acceptance_Criteria: AC-6
• Business_Rule: BR-006 (User Information Management)
• User_Story: ONB02US03
• Feature_Coverage: User Management

Test Environment:

• Environment: Staging/Production
• Browser/Version: Chrome Latest, Firefox Latest, Safari Latest, Edge Latest
• Device/OS: Windows 10/11, macOS 12+
• Screen_Resolution: Desktop-1920x1080

Prerequisites:

• User logged in with edit permissions
• Existing users available for editing
• All departments and roles configured

Test Procedure:

Step	Action	Expected Result	Test Data	Comments
1	Locate user in table	Find existing user for editing	John Doe	Target user
2	Click edit icon in Actions column	User edit interface opens (modal/panel)	N/A	Edit access
3	Verify editable fields present	Name, Email, Department, Role, Status fields shown	Current user data pre-filled	Field availability
4	Modify user name	Name field allows editing and accepts changes	Change to "Johnathan Doe"	Name editing
5	Update email address	Email field editable with validation	"johnathan.doe@company.com"	Email editing
6	Change department	Department dropdown shows all options	Change from IT to Customer Service	Department change
7	Verify role field updates	Role options update based on new department	Customer Service roles only	Dynamic role update
8	Select new appropriate role	Role selection works correctly	CSO Manager	Role selection
9	Change user status	Status dropdown allows status modification	Change to Inactive	Status editing
10	Click "Save Changes"	Changes processed and confirmed	N/A	Save functionality
11	Verify updates in user list	Modified information reflects in table	Updated user details	Change verification

Verification Points:

• Primary_Verification: All appropriate fields are editable with proper validation
• Secondary_Verifications: Dynamic field updates work, changes persist correctly
• Negative_Verification: Invalid changes are prevented with clear feedback

---

Test Case 7: Verify Clear Action Buttons with Appropriate Icons and Tooltips (AC-7)

Test Case ID: ONB02US03_TC_007

Title: Verify Clear Action Buttons with Appropriate Icons and Tooltips

Test Case Metadata:

• Created By: Test Automation Team
• Created Date: 2025-06-10
• Version: 1.0
• Acceptance Criteria: AC-7

Classification:

• Module/Feature: User Access and Management
• Test Type: UI/Functional
• Test Level: System
• Priority: P2-High
• Execution Phase: Regression
• Automation Status: Manual

Enhanced Tags: Tags: MOD-ActionButtons, P2-High, Phase-Regression, Type-UI, Platform-Web, Report-Product, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Low, Onboarding Services, HappyPath

Business Context:

• Customer_Segment: All
• Revenue_Impact: Low
• Business_Priority: Should-Have
• Customer_Journey: Daily-Usage
• Compliance_Required: No
• SLA_Related: No

Quality Metrics:

• Risk_Level: Medium
• Complexity_Level: Low
• Expected_Execution_Time: 3 minutes
• Reproducibility_Score: High
• Data_Sensitivity: Low
• Failure_Impact: Low

Coverage Tracking:

• Acceptance_Criteria: AC-7
• Business_Rule: BR-007 (UI Action Standards)
• User_Story: ONB02US03
• Feature_Coverage: User Interface

Test Environment:

• Environment: Staging/Production
• Browser/Version: Chrome Latest, Firefox Latest, Safari Latest, Edge Latest
• Device/OS: Windows 10/11, macOS 12+
• Screen_Resolution: Desktop-1920x1080

Prerequisites:

• User Management interface loaded
• User table displayed with action buttons
• Various user statuses available for testing

Test Procedure:

Step	Action	Expected Result	Test Data	Comments
1	Identify "Add User" button	Button visible with plus icon and clear label	N/A	Primary action button
2	Hover over "Add User" button	Tooltip displays "Create a new user account"	Tooltip text	Add button tooltip
3	Locate edit icons in Actions column	Edit icons visible for each user row	Pencil/edit icons	Edit action icons
4	Hover over edit icon	Tooltip explains "Edit user information"	Tooltip content	Edit icon tooltip
5	Identify "Filters" button	Button has filter icon and clear labeling	N/A	Filter action button
6	Hover over "Filters" button	Tooltip shows "Filter users by criteria"	Tooltip text	Filter button tooltip
7	Check status change actions	Status-specific action buttons visible	Activate, Deactivate, Resend	Status action buttons
8	Hover over status action buttons	Each button has descriptive tooltip	Action-specific tooltips	Status button tooltips
9	Verify button visual design	All buttons clearly distinguishable and consistent	Button styling	Visual consistency
10	Test button accessibility	Buttons accessible via keyboard navigation	Tab navigation	Accessibility check

Verification Points:

• Primary_Verification: All action buttons have clear icons and informative tooltips
• Secondary_Verifications: Visual consistency, accessibility compliance
• Negative_Verification: No unclear or missing button labels/tooltips

---

Test Case 8: Verify Data Validation on Input Fields with Clear Error Messages (AC-8)

Test Case ID: ONB02US03_TC_008

Title: Verify Data Validation on Input Fields with Clear Error Messages

Test Case Metadata:

• Created By: Test Automation Team
• Created Date: 2025-06-10
• Version: 1.0
• Acceptance Criteria: AC-8

Classification:

• Module/Feature: User Access and Management
• Test Type: Functional
• Test Level: System
• Priority: P1-Critical
• Execution Phase: Regression
• Automation Status: Automated

Enhanced Tags: Tags: MOD-Validation, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-Medium, Onboarding Services, API, Database

Business Context:

• Customer_Segment: All
• Revenue_Impact: Medium
• Business_Priority: Must-Have
• Customer_Journey: Setup-Configuration
• Compliance_Required: Yes
• SLA_Related: No

Quality Metrics:

• Risk_Level: High
• Complexity_Level: High
• Expected_Execution_Time: 6 minutes
• Reproducibility_Score: High
• Data_Sensitivity: High
• Failure_Impact: Critical

Coverage Tracking:

• Acceptance_Criteria: AC-8
• Business_Rule: BR-008 (Data Validation Requirements)
• User_Story: ONB02US03
• Feature_Coverage: Data Validation

Test Environment:

• Environment: Staging/Production
• Browser/Version: Chrome Latest, Firefox Latest, Safari Latest, Edge Latest
• Device/OS: Windows 10/11, macOS 12+
• Screen_Resolution: Desktop-1920x1080

Prerequisites:

• User creation/edit forms accessible
• Various validation scenarios can be tested
• Error messaging system functional

Test Procedure:

Step	Action	Expected Result	Test Data	Comments
1	Open Add User modal	Form displayed with empty fields	N/A	Form access
2	Submit form without filling required fields	Clear validation errors for each required field	Empty form submission	Required field validation
3	Verify name field error message	"Name is required" error displayed near field	Empty name field	Name validation message
4	Verify email field error message	"Email is required" error displayed	Empty email field	Email validation message
5	Enter invalid email format	"Please enter a valid email address" error shown	"invalid-email-format"	Email format validation
6	Enter email with special characters	Appropriate validation error displayed	"user$%@domain.com"	Special character validation
7	Test duplicate email prevention	"Email already exists" error message	Existing user email	Duplicate validation
8	Test maximum field length	Error for fields exceeding character limits	300+ character inputs	Length validation
9	Verify error message positioning	Errors appear near relevant fields	Field-specific placement	Error positioning
10	Test error message clarity	All error messages use clear, non-technical language	User-friendly language	Message clarity
11	Fill valid data after errors	Error messages disappear and form submits	Valid user data	Error resolution

Verification Points:

• Primary_Verification: All input fields have appropriate validation with clear error messages
• Secondary_Verifications: Error messages are helpful and positioned correctly
• Negative_Verification: Invalid data is consistently rejected with informative feedback

---

Test Case 9: Verify Tooltips and Contextual Help for Interface Elements (AC-9)

Test Case ID: ONB02US03_TC_009

Title: Verify Tooltips and Contextual Help for Interface Elements

Test Case Metadata:

• Created By: Test Automation Team
• Created Date: 2025-06-10
• Version: 1.0
• Acceptance Criteria: AC-9

Classification:

• Module/Feature: User Access and Management
• Test Type: Usability
• Test Level: System
• Priority: P3-Medium
• Execution Phase: Acceptance
• Automation Status: Manual

Enhanced Tags: Tags: MOD-Help, P3-Medium, Phase-Acceptance, Type-Usability, Platform-Web, Report-Product, Customer-All, Risk-Low, Business-Medium, Revenue-Impact-Low, cx Services, HappyPath

Business Context:

• Customer_Segment: All
• Revenue_Impact: Low
• Business_Priority: Nice-to-Have
• Customer_Journey: Daily-Usage
• Compliance_Required: No
• SLA_Related: No

Quality Metrics:

• Risk_Level: Low
• Complexity_Level: Low
• Expected_Execution_Time: 4 minutes
• Reproducibility_Score: High
• Data_Sensitivity: Low
• Failure_Impact: Low

Coverage Tracking:

• Acceptance_Criteria: AC-9
• Business_Rule: BR-009 (Help and Guidance Requirements)
• User_Story: ONB02US03
• Feature_Coverage: User Experience

Test Environment:

• Environment: Staging/Production
• Browser/Version: Chrome Latest, Firefox Latest, Safari Latest, Edge Latest
• Device/OS: Windows 10/11, macOS 12+
• Screen_Resolution: Desktop-1920x1080

Prerequisites:

• User Management interface fully loaded
• All interactive elements visible and functional
• Help system components available

Test Procedure:

Step	Action	Expected Result	Test Data	Comments
1	Hover over user status indicators	Tooltips explain each status meaning	Status definitions	Status help
2	Hover over action buttons	Descriptive tooltips for all action buttons	Button purposes	Action help
3	Hover over column headers	Tooltips explain sorting functionality	"Click to sort" messages	Column help
4	Check form field help	Input fields have placeholder text or help icons	Field guidance	Form help
5	Look for contextual help icons	Help icons (?) available near complex features	Help icon placement	Contextual help
6	Click help icons	Help content displays relevant information	Feature explanations	Help content
7	Verify help content accuracy	Help information matches actual functionality	Current feature behavior	Content accuracy
8	Test help content usefulness	Help assists with completing user tasks	Task completion guidance	Help effectiveness
9	Check tooltip timing	Tooltips appear after appropriate hover delay	~1 second delay	Tooltip timing
10	Verify tooltip dismissal	Tooltips disappear when hover ends	Mouse movement	Tooltip behavior

Verification Points:

• Primary_Verification: All interface elements have appropriate tooltips and help content
• Secondary_Verifications: Help content is accurate, useful, and well-timed
• Negative_Verification: No missing help for complex features

---

Test Case 10: Verify Responsive Design and Usability on Different Screen Sizes (AC-10)

Test Case ID: ONB02US03_TC_010

Title: Verify Responsive Design and Usability on Different Screen Sizes

Test Case Metadata:

• Created By: Test Automation Team
• Created Date: 2025-06-10
• Version: 1.0
• Acceptance Criteria: AC-10

Classification:

• Module/Feature: User Access and Management
• Test Type: UI/Compatibility
• Test Level: System
• Priority: P2-High
• Execution Phase: Regression
• Automation Status: Manual

Enhanced Tags: Tags: MOD-Responsive, P2-High, Phase-Regression, Type-UI, Platform-Web, Report-QA, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Onboarding Services, HappyPath, Cross-Browser

Business Context:

• Customer_Segment: All
• Revenue_Impact: Medium
• Business_Priority: Should-Have
• Customer_Journey: Daily-Usage
• Compliance_Required: No
• SLA_Related: No

Quality Metrics:

• Risk_Level: Medium
• Complexity_Level: Medium
• Expected_Execution_Time: 8 minutes
• Reproducibility_Score: High
• Data_Sensitivity: Low
• Failure_Impact: Medium

Coverage Tracking:

• Acceptance_Criteria: AC-10
• Business_Rule: BR-010 (Responsive Design Requirements)
• User_Story: ONB02US03
• Feature_Coverage: User Interface Responsiveness

Test Environment:

• Environment: Staging/Production
• Browser/Version: Chrome Latest, Firefox Latest, Safari Latest, Edge Latest
• Device/OS: Windows 10/11, macOS 12+, iOS 14+, Android 10+
• Screen_Resolution: Desktop-1920x1080, Tablet-1024x768, Mobile-375x6671024x768.

Prerequisites:

• User Management interface accessible on multiple devices
• Test data populated with sufficient users for layout testing
• Browser developer tools available for responsive testing

Test Procedure:

Step	Action	Expected Result	Test Data	Comments
1	Open User Management on desktop (1920x1080)	Full table layout with all columns visible	N/A	Desktop baseline
2	Verify table column spacing	All columns properly spaced, no overflow	Column width distribution	Desktop layout
3	Resize browser to tablet size (1024x768)	Layout adapts, maintains functionality	N/A	Tablet simulation
4	Check table responsiveness at tablet size	Table scrolls horizontally or columns adjust	Column behavior	Tablet table layout
5	Verify action buttons on tablet	Buttons remain accessible and properly sized	Button sizing	Tablet button layout
6	Resize to mobile size (375x667)	Interface adapts to mobile constraints	N/A	Mobile simulation
7	Check mobile table layout	Table converts to mobile-friendly format or scrollable	Mobile table behavior	Mobile optimization
8	Test Add User modal on mobile	Modal fits screen, fields remain usable	Form usability	Mobile modal
9	Verify filter functionality on mobile	Filters accessible and functional on small screen	Filter panel behavior	Mobile filtering
10	Test search on mobile	Search field appropriately sized and functional	Search functionality	Mobile search
11	Check mobile navigation	All navigation elements accessible via touch	Touch interactions	Mobile navigation
12	Verify text readability	Text remains readable at all screen sizes	Font size consistency	Text responsiveness
137	Test orientation changes	Layout adapts to portrait/landscape changes	Orientation handling	Device rotation

Verification Points:

• Primary_Verification: Interface maintains usability across all target screen sizes
• Secondary_Verifications: No horizontal scrolling issues, touch-friendly interactions on mobileissues.
• Negative_Verification: No layout breaks or inaccessible elements at any screen size

---

Test Case 11: Verify Performance and Load Time Requirements (Non-Functional Performance)

Test Case ID: ONB02US03_TC_011

Title: Verify Performance and Load Time Requirements

Test Case Metadata:

• Created By: Test Automation Team
• Created Date: 2025-06-10
• Version: 1.0
• Acceptance Criteria: Non-Functional Performance

Classification:

• Module/Feature: User Access and Management
• Test Type: Performance
• Test Level: System
• Priority: P2-High
• Execution Phase: Performance
• Automation Status: Automated

Enhanced Tags: Tags: MOD-Performance, P2-High, Phase-Performance, Type-NonFunctional, Platform-Web, Report-Engineering, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, Onboarding Services, Load-Testing

Business Context:

• Customer_Segment: All
• Revenue_Impact: Medium
• Business_Priority: Should-Have
• Customer_Journey: Daily-Usage
• Compliance_Required: No
• SLA_Related: Yes

Quality Metrics:

• Risk_Level: Medium
• Complexity_Level: Medium
• Expected_Execution_Time: 10 minutes
• Reproducibility_Score: High
• Data_Sensitivity: Low
• Failure_Impact: Medium

Coverage Tracking:

• Acceptance_Criteria: Non-Functional Performance
• Business_Rule: BR-011 (Performance Standards)
• User_Story: ONB02US03
• Feature_Coverage: System Performance

Test Environment:

• Environment: Staging/Production
• Browser/Version: Chrome Latest, Firefox Latest
• Device/OS: Windows 10/11, macOS 12+
• Screen_Resolution: Desktop-1920x1080
• Performance Tools: Browser DevTools, Network throttling

Prerequisites:

• User Management system under normal load conditions
• Network connection available for throttling tests
• Performance monitoring tools configured

Test Procedure:

Step	Action	Expected Result	Test Data	Comments
1	Measure initial page load time	User Management page loads within 3 seconds	Load time < 3s	Page load performance
2	Test with 100 users displayed	Table renders within 2 seconds with 100 users	100 user records	Large dataset performance
3	Measure search response time	Search results appear within 500ms	Various search terms	Search performance
4	Test filter application speed	Filters apply within 1 second	Multiple filter combinations	Filter performance
5	Measure sort operation time	Column sorting completes within 1 second	All sortable columns	Sort performance
6	Test Add User modal load	Modal opens within 500ms	N/A	Modal performance
7	Measure form submission time	User creation processes within 2 seconds	Valid user data	Form submission performance
8	Test with slow network (3G)	Interface remains usable with appropriate loading indicators	Network throttling	Slow connection testing
9	Verify loading states	Loading indicators shown during operations	Loading spinner/progress	Loading feedback
10	Test concurrent user scenario	System performs adequately with multiple users	Simulated concurrent users	Concurrent load testing

Verification Points:

• Primary_Verification: All operations complete within acceptable time limits
• Secondary_Verifications: Loading indicators provide feedback, system remains responsive
• Negative_Verification: No timeouts or hanging operations under normal load

---

Test Case 12: Verify Browser Compatibility and Cross-Platform Functionality (Non-Functional Compatibility)
Test Case ID: ONB02US03_TC_012

Title: Verify Browser Compatibility and Cross-Platform Functionality

Test Case Metadata:

• Created By: Test Automation Team
• Created Date: 2025-06-10
• Version: 1.0
• Acceptance Criteria: Non-Functional Compatibility

Classification:

• Module/Feature: User Access and Management
• Test Type: Compatibility
• Test Level: System
• Priority: P2-High
• Execution Phase: Regression
• Automation Status: Automated

Enhanced Tags: Tags: MOD-Compatibility, P2-High, Phase-Regression, Type-NonFunctional, Platform-Multi, Report-QA, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Low, Onboarding Services, Cross-Browser

Business Context:

• Customer_Segment: All
• Revenue_Impact: Low
• Business_Priority: Should-Have
• Customer_Journey: Daily-Usage
• Compliance_Required: No
• SLA_Related: No

Quality Metrics:

• Risk_Level: Medium
• Complexity_Level: Low
• Expected_Execution_Time: 15 minutes
• Reproducibility_Score: High
• Data_Sensitivity: Low
• Failure_Impact: Medium

Coverage Tracking:

• Acceptance_Criteria: Non-Functional Compatibility
• Business_Rule: BR-012 (Browser Support Requirements)
• User_Story: ONB02US03
• Feature_Coverage: Cross-Platform Support

Test Environment:

• Environment: Staging/Production
• Browser/Version: Chrome Latest, Firefox Latest, Safari Latest, Edge Latest
• Device/OS: Windows 10/11, macOS 12+, iOS 14+, Android 10+
• Screen_Resolution: Multiple resolutions per platform

Prerequisites:

• Access to multiple browsers and operating systems
• User Management system accessible across all target platforms
• Test data consistent across all testing environments

Test Procedure:

Step	Action	Expected Result	Test Data	Comments
1	Test Chrome browser functionality	All features work correctly in Chrome	N/A	Chrome compatibility
2	Test Firefox browser functionality	All features work correctly in Firefox	N/A	Firefox compatibility
3	Test Safari browser functionality	All features work correctly in Safari	N/A	Safari compatibility
4	Test Edge browser functionality	All features work correctly in Edge	N/A	Edge compatibility
5	Verify CSS rendering consistency	Visual appearance consistent across browsers	UI elements	Cross-browser styling
6	Test JavaScript functionality	All interactive features work in each browser	User interactions	JavaScript compatibility
7	Verify form validation across browsers	Validation works consistently in all browsers	Invalid form data	Form compatibility
8	Test mobile browser functionality	Features work on mobile versions of browsers	Mobile interactions	Mobile browser support
9	Check keyboard navigation	Keyboard accessibility works across all browsers	Tab navigation	Keyboard compatibility
109	Verify tooltip display	Tooltips render correctly in each browser	Hover interactions	Tooltip compatibility
1110	Test modal behavior	Modals function properly across browsers	Add/Edit user modals	Modal compatibility
1211	Check responsive breakpoints	Responsive design works consistently	Various screen sizes	Responsive compatibility

Verification Points:

• Primary_Verification: All functionality works consistently across supported browsers
• Secondary_Verifications: Visual consistency maintained, no browser-specific issues
• Negative_Verification: No critical functionality breaks in any supported browser

---

Non-Functional Test Cases Summary

Test Case Coverage Summary:

• ONB02US03_TC_011: Performance and Load Time Testing
• ONB02US03_TC_012: Browser Compatibility and Cross-Platform Testing

Additional Coverage Metrics:

• Performance Testing: Load time, response time, concurrent user handling
• Compatibility Testing: Multi-browser, cross-platform, device responsiveness
• Total Test Cases: 12 (10 Functional + 2 Non-Functional)
• Complete Coverage: 100% of acceptance criteria addressed

Test Execution Priority:

1. P1-Critical: TC_001, TC_002, TC_003, TC_004, TC_006, TC_008 (Smoke & Core functionality)
2. P2-High: TC_005, TC_007, TC_010, TC_011, TC_012 (Regression & Performance)
3. P3-Medium: TC_009 (Acceptance & Usability)

Automation Strategy:

• Automated: TC_002, TC_003, TC_008, TC_011, TC_012
• Manual: TC_001, TC_004, TC_005, TC_006, TC_007, TC_009, TC_010
• Automation Coverage: 42% (5/12 test cases)