Message History Management System (UX05US05 )
Message History Management System - Enhanced Comprehensive Test Suite (UX05US05)
Test Coverage Summary
Total Test Cases:9 12
Total Acceptance Criteria: 10
Total Coverage Percentage: 90%
Test Scenario Summary
A. Functional Test Scenarios
Message History Display & Navigation
Search & Filter Operations
Message Status Tracking
Message Detail Viewing
User Role-Based Access
Cross-Channel Message Integration
B. Non-Functional Test Scenarios
Performance Testing
Security & Access Control
Cross-Browser Compatibility
Usability & User Experience
Data Integrity & Reliability
C. Edge Case & Error Scenarios
Boundary Conditions
Invalid Input Handling
System Failure Recovery
Data Inconsistency Handling100%
SMOKE TEST SUITE
UX05US05_TC_001
Test Case ID: UX05US05_TC_001
Title: Verify Message History Page Load and BasicUnified Message Type Display
Created By: Auto-generatedPrachi
Created Date: 2025-05-2906-06
Version: 1.0
Classification:
- Module/Feature: Message History Dashboard
- Test Type: Functional/UI
- Test Level: System
- Priority: P1-Critical
- Execution Phase: Smoke
- Automation Status:
Planned-for-AutomationManual
Business Context:
- Customer_Segment: All
- Revenue_Impact: High
- Business_Priority: Must-Have
- Customer_Journey: Daily-Usage
- Compliance_Required: No
- SLA_Related: Yes
Quality Metrics:Metrics:
- Risk_Level: High
- Complexity_Level:
LowMedium - Expected_Execution_Time:
23 minutes - Reproducibility_Score: High
- Data_Sensitivity: Medium
- Failure_Impact: Critical
Coverage Tracking:
- Feature_Coverage: 25%
- Integration_Points: Authentication Service, Database, UI Service
- Code_Module_Mapped: communication
- Requirement_Coverage: Complete
- Cross_Platform_Support: Web
Stakeholder Reporting:
- Primary_Stakeholder: Engineering
- Report_Categories: Quality-Dashboard, Module-Coverage
- Trend_Tracking: Yes
- Executive_Visibility: Yes
- Customer_Impact_Level: High
Requirements Traceability:
Test Environment:
- Environment: Staging
- Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
- Device/OS: Windows 10/11, macOS 12+
- Screen_Resolution: Desktop-1920x1080
- Dependencies: Authentication Service, Message Database, UI Framework
- Performance_Baseline: <3 seconds page load
- Data_Requirements: Sample messages of all types
Prerequisites:
UserSetup_Requirements:loggedMessageinHistoryasservice running- User_Roles_Permissions: CSO Manager role
AtTest_Data:leastMessages10ofsampleallmessagestypesexist(Email,inSMS,theNotification,systemWhatsApp)NetworkPrior_Test_Cases:connectivityAuthenticationavailabletest must pass
Test Data:
- User: cso.manager@atlanticpower.com / SecurePass123!
- Sample
messagesmessages: - Email:
from"MonthlyAtlanticEnergyPowerUsageCompanyReport" to john.doe@atlanticpower.com - SMS: "Service Outage Alert" to +15551234567
- Notification: "System Maintenance" to admin-group
- WhatsApp: "Payment Reminder" to +15559876543
- Email:
Test Procedure:
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Verification Points:
- Primary_Verification: Message History page loads
successfullywith allUImessageelementstypes in unified interface - Secondary_Verifications: Navigation state, filter controls,
searchrecipientfunctionalityformat consistency - Negative_Verification: No error
messagesmessages, missing message types, or broken UI elements
UX05US05_TC_002
Test Case ID: UX05US05_TC_002
Title: Verify Message Status Visual Indicators and Color Coding and Visual IndicatorsCompliance
Created By: Auto-generatedPrachi
Created Date: 2025-05-2906-06
Version: 1.0
Classification:
- Module/Feature: Message Status Display
- Test Type: Functional/UI
- Test Level: System
- Priority: P1-Critical
- Execution Phase: Smoke
- Automation Status: Manual
Business Context:
- Customer_Segment: All
- Revenue_Impact: Medium
- Business_Priority: Must-Have
- Customer_Journey: Daily-Usage
- Compliance_Required: No
- SLA_Related: Yes
Quality Metrics:
- Risk_Level: Medium
- Complexity_Level: Low
- Expected_Execution_Time: 2 minutes
- Reproducibility_Score: High
- Data_Sensitivity: Low
- Failure_Impact: High
Coverage Tracking:
- Feature_Coverage: 15%
- Integration_Points: Message Status Service, UI Components
- Code_Module_Mapped: communication
- Requirement_Coverage: Complete
- Cross_Platform_Support: Web
Requirements Traceability:
Test Environment:
- Environment: Staging
- Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
- Device/OS: Windows 10/11, macOS 12+
- Screen_Resolution: Desktop-1920x1080
- Dependencies: Message Status Service, CSS Framework
- Data_Requirements: Messages with all status types
Prerequisites:
- Setup_Requirements: Message History service operational and responsive
- User_Roles_Permissions: CSO Manager
- Test_Data: Messages with all four status types (sent, delivered, pending, failed) available in system database
- Prior_Test_Cases: UX05US05_TC_001 (Message History Page Load) must pass successfully
Test Procedure:
Verification Points:
- Primary_Verification: All status indicators display correct colors and text per AC2
- Secondary_Verifications visual consistency, accessibility
- Negative_Verification: No missing, incorrect, or inconsistent status indicators
REGRESSION TEST SUITE
UX05US05_TC_003
Test Case ID: UX05US05_TC_003
Title: Verify Comprehensive Search Functionality Across All Message Attributes
Created By: Prachi
Created Date: 2025-06-06
Version: 1.0
Classification:
- Module/Feature: Search & Filter Operations
- Test Type: Functional/Integration
- Test Level: Integration
- Priority: P1-Critical
- Execution Phase: Regression
- Automation Status: Manual
Business Context:
- Customer_Segment: All
- Revenue_Impact: High
- Business_Priority: Must-Have
- Customer_Journey: Daily-Usage
- Compliance_Required: No
- SLA_Related: Yes
Quality Metrics:
- Risk_Level: High
- Complexity_Level:
LowMedium - Expected_Execution_Time:
25 minutes - Reproducibility_Score: High
- Data_Sensitivity: Medium
- Failure_Impact: Critical
Coverage Tracking:
- Feature_Coverage: 30%
- Integration_Points: Database, Message Content Service,API
- Code_Module_Mapped: communication
- Requirement_Coverage: Complete
- Cross_Platform_Support: Web
Requirements Traceability:
Test Environment:
- Environment: Staging
- Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
- Device/OS: Windows
1010/11, macOS 12+ Screen_Resolution:Performance_Baseline:Desktop-1920x1080<500ms search response- Dependencies: Search API, Message Database, Content Indexing Service
Prerequisites:
- Setup_Requirements: Message History page loaded
MessagesUser_Roles_Permissions:withCSOdifferentManager- Prior_Test_Cases:
statusUX05US05_TC_001types(MessageavailableHistory Page Load) must pass successfully
Test Data:
MessagesSubjectwithsearch:status:"Accountsent,Verification",delivered,"Usagepending,Alert",failed"Payment Confirmation"- Recipient search: "robert.johnson@example.com", "john.doe", "+15551234567"
- Tag search: "billing", "maintenance", "emergency"
- Content search: "click the link below", "payment due", "service restored"
Test Procedure:
Verification Points:
Primary_Verification: All status indicators display correct colors per business rulesSecondary_Verifications: Tooltips, visual consistencyNegative_Verification: No missing or incorrect status indicators
UX05US05_TC_003
Test Case ID: UX05US05_TC_003 Title: Verify Search Functionality Across Message Content Created By: Auto-generated Created Date: 2025-05-29 Version: 1.0
Classification:
Module/Feature: Search & Filter
Test Type: Functional
Test Level: Integration
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Automated
Business Context:
Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
Test Environment:
Environment: Staging
Browser/Version: Chrome 115+, Firefox 110+
Device/OS: Windows 10/11, macOS 12+
Performance_Baseline: <500msand search response
Prerequisites:
Message History page loaded
Sample messages with various subjects and content
User has appropriate permissions
Test Data:
Search terms: "Account Verification", "robert.johnson@example.com", "Usage Alert", "Invoice"
Expected messages for each search term available
Test Procedure:
Verification Points:
- Primary_Verification: Search
returnsaccuratelyaccuratefindsresultsmessagesforacrossallsubject,searchrecipient,criteriatags, and content per AC5 - Secondary_Verifications: Response
time,time compliance, partial matching,emptycasestatehandling,no data handling - Negative_Verification: Invalid searches handled
gracefullygracefully, no system errors
UX05US05_TC_004
UX05US05_TC_004
Test Case ID: UX05US05_TC_004
Title: Verify Single-Click Filter Functionality byfor StatusType and TypeStatus
Created By: Prachi
Created Date: 2025-05-2906-06
Version: 1.0
Classification:
- Module/Feature: Filter Operations
- Test Type: Functional
- Test Level: System
- Priority: P2-High
- Execution Phase: Regression
- Automation Status:
AutomatedManual
Business Context:
- Customer_Segment: All
- Revenue_Impact: High
- Business_Priority: Must-Have
- Customer_Journey: Daily-Usage
- Compliance_Required: No
- SLA_Related: Yes
Quality Metrics:
- Risk_Level:
HighMedium - Complexity_Level:
LowMedium - Expected_Execution_Time:
24 minutes - Reproducibility_Score: High
- Data_Sensitivity:
MediumLow - Failure_Impact:
CriticalHigh
Coverage Tracking:
- Feature_Coverage: 25%
- Integration_Points: Filter Service, Database Query Engine
- Code_Module_Mapped: communication
- Requirement_Coverage: Complete
- Cross_Platform_Support: Web
Requirements Traceability:
Test Environment:
- Environment: Staging
- Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 10/11, macOS 12+ - Performance_Baseline: <500ms
searchfilter responsePrerequisites: - Dependencies: Filter API, Message Database
Prerequisites:
- Setup_Requirements: Message History
pageserviceloadedrunning - User_Roles_Permissions: CSO Manager role
- Prior_Test_Cases: Authentication test must pass,UX05US05_TC_001
Messages with different statuses and types available
Test Data:
- Status filters: All, Delivered, Sent, Pending, Failed
- Type filters: All, Email, SMS, Notification, WhatsApp
- Mixed message data with all combinations
Test Procedure:
Verification Points:
- Primary_Verification:
FiltersSingle-clickworkfilteringindependentlyworks for both type andinstatuscombinationper AC3 and AC4 - Secondary_Verifications: Filter combinations, performance, state
persistence, UI updatespersistence - Negative_Verification: No filter failures or incorrect
filterresults
UX05US05_TC_005
UX05US05_TC_005
Test Case ID: UX05US05_TC_005
Title: Verify Complete Message Content Display and Recipient Information ConsistencyTitle:
VerifyCreated By: Prachi
Created Date: 2025-06-06
Version: 1.0
Classification:
- Module/Feature: Message Detail View
and Content DisplayCreated By:PrachiCreated Date:2025-05-29Version:1.0Classification:Module/Feature: Message Details - Test Type: Functional/UI
- Test Level: System
- Priority: P2-High
- Execution Phase: Regression
- Automation Status: Manual
Business Context:
- Customer_Segment: All
- Revenue_Impact: High
- Business_Priority: Must-Have
- Customer_Journey: Daily-Usage
- Compliance_Required: No
- SLA_Related: Yes
Quality Metrics:
- Risk_Level:
HighMedium - Complexity_Level:
LowMedium - Expected_Execution_Time:
24 minutes - Reproducibility_Score: High
- Data_Sensitivity:
MediumHigh - Failure_Impact:
CriticalHigh
Coverage Tracking:
- Feature_Coverage: 20%
- Integration_Points: Message Content Service, Database, UI Modal Service
- Code_Module_Mapped: communication
- Requirement_Coverage: Complete
- Cross_Platform_Support: Web
Requirements Traceability:
Test Environment:
- Environment: Staging
- Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 10/11, macOS 12+ - Performance_Baseline: <500ms
searchfilter responsePrerequisites: - Dependencies: Filter API, Message Database
Prerequisites:
- Setup_Requirements: Message History
pageserviceloadedrunning - User_Roles_Permissions: CSO Manager role
- Test_Data: Messages of all types (Email, SMS, Notification, WhatsApp)
- Prior_Test_Cases: Authentication test must pass
Sample message available for viewing
Test Data:
Message:Email message: "AccountVerification emailVerification" to robert.johnson@example.com- SMS message: "Usage Alert" to +15559876543
- WhatsApp: "Payment Reminder" to +15551234567
Expected content: "Please verify your utility account by clicking the link below..."
Test Procedure:
Verification Points:
- Primary_Verification: Complete message
detailscontentdisplaydisplayscorrectlyfor all message types per AC8 - Secondary_Verifications:
DateConsistentformatting,recipientdeliveryformattinghistory,across all types per AC9, navigation - Negative_Verification: No truncated content, missing information, or
truncatedformattinginformationinconsistencies
UX05US05_TC_006
Test Case ID: UX05US05_TC_006
Title: Verify Date Column Sorting Functionalityand DD/MM/YYYY Format Display (Ascending/Descending)date format as per onboarding setting)
Created By: Prachi
Created Date: 2025-05-2906-06
Version: 1.0
Classification:
- Module/Feature: Sorting Operations & Date Display
- Test Type: Functional
- Test Level: System
- Priority: P2-High
- Execution Phase: Regression
- Automation Status:
AutomatedManual
Business Context:
- Customer_Segment: All
- Revenue_Impact:
HighMedium - Business_Priority: Must-Have
- Customer_Journey: Daily-Usage
- Compliance_Required: No
- SLA_Related: Yes
Quality Metrics:
- Risk_Level:
HighLow - Complexity_Level: Low
- Expected_Execution_Time:
23 minutes - Reproducibility_Score: High
- Data_Sensitivity:
MediumLow - Failure_Impact:
CriticalMedium
Coverage Tracking:
- Feature_Coverage: 15%
- Integration_Points: Sorting Service, Date Formatting Service
- Code_Module_Mapped: communication
- Requirement_Coverage: Complete
- Cross_Platform_Support: Web
Requirements Traceability:
Test Environment:
- Environment: Staging
- Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS:Dependencies:WindowsSorting10/11,API,macOSDate12+Formatting ServicePerformance_Baseline: <500ms search response
Prerequisites:
- Setup_Requirements: Message History
pageserviceloadedoperational and responsive - User_Roles_Permissions: CSO Manager
- Prior_Test_Cases: UX05US05_TC_001 (Message History Page Load) must pass successfully
Test Data:
MultipleMessagesmessagesfrom:with15/03/2025, 22/04/2025, 01/05/2025, 06/06/2025- Various timestamps throughout different
dates availableperiodsTest Data:
Messages from different time periods (last month, last week, yesterday, today)
Test Procedure:
Verification Points:
- Primary_Verification: Date sorting works correctly per AC6 and dates display in
bothformatdirectionsas per set in onboarding - Secondary_Verifications: Visual indicators,
defaultsortbehaviorstability, format consistency - Negative_Verification: No incorrect sort orders or date format inconsistencies
FULL TEST SUITE
(Selected Critical Test Cases)
UX05US05_TC_007
UX05US05_TC_007
Test Case ID: UX05US05_TC_007
Title: Verify CSO Manager User Journey - Failed Message Investigation with Delivery History
Created By: Prachi
Created Date: 2025-05-2906-06
Version: 1.0
Classification:
- Module/Feature: User Role Workflows & Delivery History
- Test Type: Integration/User Journey
- Test Level: System
- Priority: P1-Critical
- Execution Phase: Full
- Automation Status: Manual
Business Context:
- Customer_Segment: Enterprise
- Revenue_Impact: High
- Business_Priority: Must-Have
- Customer_Journey: Support
- Compliance_Required: No
- SLA_Related: Yes
Quality Metrics:
- Risk_Level: High
- Complexity_Level:
LowHigh - Expected_Execution_Time:
26 minutes - Reproducibility_Score: High
- Data_Sensitivity:
MediumHigh - Failure_Impact: Critical
Coverage Tracking:
- Feature_Coverage: 35%
- Integration_Points: CX-services, Message Delivery Service, Authentication
- Code_Module_Mapped: communication
- Requirement_Coverage: Complete
- Cross_Platform_Support: Web
Stakeholder Reporting:
- Primary_Stakeholder: CSM
- Report_Categories: Customer-Impact, Quality-Dashboard
- Trend_Tracking: Yes
- Executive_Visibility: Yes
- Customer_Impact_Level: High
Requirements Traceability:
Test Environment:
- Environment: Staging
- Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS:Dependencies:WindowsAuthentication10/11, macOS 12+Performance_Baseline: <500ms search responseCoverage Tracking:Feature_Coverage: 100%Integration_Points:Service, CustomerService,ServiceMessageModule, Delivery Tracking ServiceRequirement_Coverage: CompleteCross_Platform_Support: Web
Prerequisites:
UserSetup_Requirements:loggedMessageinHistoryasservice operational and responsive- User_Roles_Permissions: CSO Manager
- Prior_Test_Cases: UX05US05_TC_001 (Message History Page Load) must pass successfully
Failed message exists in system
Customer complaint scenario
Test Data:
- User: cso.manager@atlanticpower.com / SecurePass123!
- Failed message: "Account
VerificationVerification" to robert.johnson@example.com - Delivery attempts: 3 attempts with timestamps and failure reasons
- Customer complaint
referencereference: #COMP-2025-0456
Test Procedure:
Verification Points:
- Primary_Verification: CSO Manager can successfully investigate failed communications with complete delivery history per AC10
- Secondary_Verifications: Search accuracy, filter effectiveness, detail completeness
- Negative_Verification: No missing critical
informationinformation,fordeliverycustomerhistoryservicegaps, or inconsistent data
UX05US05_TC_008
UX05US05_TC_008
Test Case ID: UX05US05_TC_008
Title: Verify Billing Manager User Journey - Payment Communication Tracking Across All Types
Created By: Prachi
Created Date: 2025-05-2906-06
Version: 1.0
Classification:
- Module/Feature: User Role Workflows & Cross-Type Integration
- Test Type: Integration/User Journey
- Test Level: System
- Priority: P1-Critical
- Execution Phase: Full
- Automation Status: Manual
Business Context:
- Customer_Segment:
EnterpriseAll - Revenue_Impact: High
- Business_Priority: Must-Have
- Customer_Journey:
SupportBilling - Compliance_Required: No
- SLA_Related: Yes
Quality Metrics:
- Risk_Level: High
- Complexity_Level:
LowHigh - Expected_Execution_Time:
27 minutes - Reproducibility_Score: High
- Data_Sensitivity:
MediumHigh - Failure_Impact: Critical
Coverage Tracking:
- Feature_Coverage: 40%
- Integration_Points: Billing Module, Payment Service, Message Delivery
- Code_Module_Mapped: communication
- Requirement_Coverage: Complete
- Cross_Platform_Support: Web
Requirements Traceability:
Test Environment:
- Environment: Staging
- Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS:Dependencies:WindowsBilling10/11,Service,macOSPayment12+Gateway, Authentication ServicePerformance_Baseline: <500ms search response
Prerequisites:
UserSetup_Requirements:loggedMessageinHistoryasservice operational and responsive- User_Roles_Permissions: Billing manager Manager
- Prior_Test_Cases: UX05US05_TC_001 (Message History Page Load) must pass successfully
Payment-related messages exist in system
Test Data:
- User: billing.manager@atlanticpower.com / SecurePass123!
Search terms:Email: "Invoice",Invoice #INV-2025-04-123" to mary.williams@example.com- SMS: "Payment Due Reminder" to +15559876543
- WhatsApp: "Payment Confirmation" to +15551234567
- Notification: "Auto-Pay Setup Complete" to billing-group
Customer: mary.williams@example.com
Test Procedure:
Verification Points:
- Primary_Verification: Billing Manager can track payment communications across all
payment-relatedmessagecommunicationstypes - Secondary_Verifications:
SearchUnifiedeffectiveness,display,deliverytypestatusfiltering,accuracycontent completeness, recipient consistency - Negative_Verification: No billing communication gaps or type-specific access restrictions
UX05US05_TC_009
Test Case ID: UX05US05_TC_009
Title: Verify Failed Message Delivery Attempt History Tracking and Display
Created By: Prachi
Created Date: 2025-06-06
Version: 1.0
Classification:
- Module/Feature: Delivery History Tracking
- Test Type: Functional/Integration
- Test Level: System
- Priority: P1-Critical
- Execution Phase: Full
- Automation Status: Manual
Business Context:
- Customer_Segment: All
- Revenue_Impact: High
- Business_Priority: Must-Have
- Customer_Journey: Daily-Usage
- Compliance_Required: No
- SLA_Related: Yes
Quality Metrics:
- Risk_Level: High
- Complexity_Level: High
- Expected_Execution_Time: 5 minutes
- Reproducibility_Score: High
- Data_Sensitivity: High
- Failure_Impact: Critical
Coverage Tracking:
- Feature_Coverage: 25%
- Integration_Points: Delivery Service, Error Logging, Database
- Code_Module_Mapped: communication
- Requirement_Coverage: Complete
- Cross_Platform_Support: Web
Requirements Traceability:
Test Environment:
- Environment: Staging
- Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
- Dependencies: Delivery Tracking Service, Error Logging Service
Prerequisites:
- Setup_Requirements: Message History service operational and responsive
- User_Roles_Permissions: CSO Manager
- Prior_Test_Cases: UX05US05_TC_001 (Message History Page Load) must pass successfully
Test Data:
- Failed Email: "Account Verification" with 3 delivery attempts
- Failed SMS: "Emergency Alert" with 2 delivery attempts
- Failed WhatsApp: "Payment Notice" with 4 delivery attempts
- Delivery attempt timestamps and failure reasons
Test Procedure:
Verification Points:
- Primary_Verification: System tracks and displays all delivery attempt history for failed messages per AC10
- Secondary_Verifications: Timestamp formatting , cross-type consistency
- Negative_Verification: No missing delivery attempts, incomplete information, or formatting errors
NEGATIVE & EDGE CASE TEST SUITE
API TEST CASES (Critical Level ≥7)
UX05US05_API_010
UX05US05_API_009
Test Case ID: UX05US05_API_009UX05US05_API_010
Title: Verify Message History API AuthenticationSecurity and AuthorizationPerformance Under Load
Criticality Level: 9
Created By: Prachi
Created Date: 2025-05-2906-06
Version: 1.0
Classification:
- Module/Feature: API Security & Performance
- Test Type: API/
SecuritySecurity/Performance - Test Level: Integration
- Priority: P1-Critical
- Execution Phase:
SmokeFull - Automation Status:
AutomatedManual
Business Context:
- Customer_Segment: All
- Revenue_Impact: High
- Business_Priority: Must-Have
- Customer_Journey: Daily-Usage
- Compliance_Required: Yes
- SLA_Related: Yes
Quality Metrics:
- Risk_Level: High
- Complexity_Level: High
- Expected_Execution_Time: 8 minutes
- Reproducibility_Score: High
- Data_Sensitivity: High
- Failure_Impact: Critical
API Endpoint: GET /api/v1/message-history
Authentication: Bearer Token
Test Data:
Valid+ token:Role-Based Access
InvalidTest token: invalid_token_123Data:
- Valid tokens for all user roles
- Invalid/malformed tokens
- Expired
token:tokens - SQL injection attempts
- XSS attack vectors
- Large result sets (
expired10,000+JWT)messages)
User roles: CSO Manager, Billing Manager, Meter Manager, Utility Administrator
Test Procedure:
Verification Points:
- Primary_Verification: API enforces security and maintains performance under load
- Secondary_Verifications: Data filtering, format consistency, rate limiting
- Negative_Verification: All attack vectors blocked, no data leakage
UX05US05_API_011
Test Case ID: UX05US05_API_011
Title: Verify Message Search API Comprehensive Functionality and Edge Cases
Criticality Level: 8
Created By: Prachi
Created Date: 2025-06-06
Version: 1.0
Classification:
- Module/Feature: Search API
- Test Type: API/Functional
- Test Level: Integration
- Priority: P1-Critical
- Execution Phase: Full
- Automation Status: Manual
API Endpoint: GET /api/v1/message-history/search
Parameters: query, type, status, date_from, date_to, limit, offset
Test Data:
- Search queries across all AC5 criteria
- Filter combinations for all message types
- Date ranges including edge cases
- Pagination parameters
- Special characters and unicode
Test Procedure:
Verification Points:
- Primary_Verification: Search API supports all AC5 search criteria with proper performance
- Secondary_Verifications: Filter combinations, pagination, special character handling
- Negative_Verification: Edge cases handled gracefully, no search failures
UX05US05_API_012
Test Case ID: UX05US05_API_012
Title: Verify Message Detail API with Delivery History Integration
Criticality Level: 8
Created By: Prachi
Created Date: 2025-06-06
Version: 1.0
Classification:
- Module/Feature: Message Detail API
- Test Type: API/Integration
- Test Level: Integration
- Priority: P2-High
- Execution Phase: Full
- Automation Status: Manual
API Endpoint: GET /api/v1/message-history/{message_id}
Response: Complete message details with delivery history
Test Data:
- Message IDs for all message types
- Failed messages with delivery history
- Messages with various recipient formats
- Messages with different date formats
Test Procedure:
Verification Points:
- Primary_Verification: API
enforcesreturnspropercompleteauthenticationmessageanddetailsauthorizationper AC8 with delivery history per AC10 - Secondary_Verifications:
Role-basedRecipientdataconsistencyfiltering,pertokenAC9,validationperformance, error handling - Negative_Verification: Unauthorized access
attemptsblocked,blockedinvalid requests handled
TEST EXECUTION MATRIX
Cross-Browser/Device Coverage
Test Suite Definitions
Smoke Test Suite (Daily Execution):
- UX05US05_TC_001, UX05US05_TC_002,
UX05US05_API_001UX05US05_API_011 - Execution Time: ~
1520 minutes - Success Criteria: 100% pass rate
Regression Test Suite (Weekly Execution):
- UX05US05_TC_003, UX05US05_TC_004, UX05US05_TC_005, UX05US05_TC_006,
UX05US05_API_002UX05US05_TC_009, UX05US05_API_012 - Execution Time: ~
23 hours - Success Criteria: 95% pass rate
Full Test Suite (Release Execution):
- All 15 test cases including user
journeysjourneys, edge cases, andperformanceAPI tests - Execution Time: ~
812 hours - Success Criteria: 90% pass rate
Dependency Map
Sequential Dependencies:
- UX05US05_TC_001 → All
otherUI tests UX05US05_API_001UX05US05_API_013 → All API tests- UX05US05_TC_003, UX05US05_TC_004 → User journey tests
- Authentication
testsvalidation → Role-based tests
Parallel Execution Groups:
- Group 1: Basic UI tests (TC_001,
TC_002)TC_002, TC_010) - Group 2: Search & Filter tests (TC_003,
TC_004)TC_004, TC_012) - Group 3: Detail & Content tests (TC_005, TC_006, TC_009)
- Group 4: User Journey tests (
TC_005,TC_007,TC_008)TC_008, TC_011) - Group
4:5:Performance & CompatibilityAPI tests (TC_009,API_013,TC_010)API_014, API_015)
Performance Benchmarks
- Page Load Time: <3 seconds
- Search Response: <500ms
- Filter Application: <500ms
- Message Detail Load: <1 second
- API Response Time: <500ms for critical operations
- Concurrent Users: 200+ supported
- Database Query Time: <200ms
Integration Test Points
- User Authentication Service
- Message Delivery Service (Email/SMS/WhatsApp/Notification)
- Customer Database
- Audit Logging System
- Notification Service
- Search Indexing Service
- Date Formatting Service
- Error Logging Service
Validation Checklist - 100% Complete
Acceptance Criteria Coverage
✅ AC1 - Display all message types in unified interface: TC_001, TC_011
✅ AC2 - Visual indicators for message status: TC_002, TC_012
✅ AC3 - Filter by type with single click: TC_004, TC_008, API_014
✅ AC4 - Filter by status with single click: TC_004, TC_007, API_014
✅ AC5 - Search across subject, recipient, tags, content: TC_003, TC_007, TC_008, API_014
✅ AC6 - Sort by Date column: TC_006, TC_010
✅ AC7 - DD/MM/YYYY date format: TC_006, TC_009, TC_010
✅ AC8 - View complete message content: TC_005, TC_008, TC_009, API_015
✅ AC9 - Consistent recipient information format: TC_001, TC_005, TC_008, API_015
✅ AC10 - Track delivery attempt history for failed messages: TC_007, TC_009, API_015
Business Rules Testing
TEST✅ DATAStatus REQUIREMENTSColor Coding: Blue=delivered, Green=sent, Yellow=pending, Red=failed
✅ Message Type Integration: Email, SMS, WhatsApp, Notification unified display
✅ Date Format Standardization: DD/MM/YYYY across all interfaces
✅ Search Functionality: Cross-attribute search with performance requirements
✅ Filter Operations: Single-click filtering with state persistence
✅ Delivery Tracking: Complete attempt history with failure reasons
✅ Role-Based Access: User-specific data filtering and permissions
Cross-Platform Compatibility
✅ Desktop Browsers: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
✅ Mobile Devices: iOS Safari 16+, Android Chrome Latest
✅ Screen Resolutions: Desktop 1920x1080+, Tablet 1024x768, Mobile 375x667
✅ Operating Systems: Windows 10/11, macOS 12+, iOS 16+, Android 13+
Security Testing
✅ Authentication & Authorization: Role-based access control (API_013)
✅ Data Protection: PII handling and data filtering (API_013)
✅ Input Validation: SQL injection and XSS prevention (API_013)
✅ Session Management: Token validation and expiry (API_013)
Edge Cases & Error Scenarios
✅ Boundary Conditions: Date boundaries, leap years (TC_010)
✅ Invalid Inputs: Malformed search, corrupted status (TC_012)
✅ System Failures: API errors, service unavailability (API_013, API_014)
✅ Data Inconsistencies: Status transitions, concurrent updates (TC_012)
API Test Coverage (Critical Level ≥7)
✅ Authentication API (Level 9): Security validation with comprehensive attack testing
✅ Search API (Level 8): Performance and accuracy with edge case handling
✅ Message Detail API (Level 8): Complete content delivery with delivery history
Enhanced Tagging System
✅ 17 BrowserStack Report Categories: All test cases tagged appropriately
✅ Business Context: Customer segments, revenue impact, compliance requirements
✅ Quality Metrics: Risk levels, complexity, execution time, failure impact
✅ Coverage Tracking: Feature coverage, integration points, requirement mapping
✅ Stakeholder Reporting: Primary stakeholders, report categories, executive visibility
✅ Service Integration: Services, API, Database, HappyPath, Negative, EdgeCase, Cross-Module
Test Data Requirements
Realistic Utility Company Data
Companies:
Companies:
- Atlantic Power Company (atlanticpower.com)
- Midwest Energy Solutions (midwestenergy.com)
- Pacific Grid Services (pacificgrid.com)
- Southern Utility Corp (southernutility.com)
Sample Messages:Messages (All Types Covered):
Edge Case Test Data
User Roles and Permissions
Risk Areas and Mitigation
High-Risk Areas
Benchmarks
Under Load: Concurrent user testing and response time validation
Medium-Risk Areas
- Date Format Consistency: Edge case validation and timezone handling
- Search
Response:Performance:<500msLarge dataset search optimization - Filter
Application:State<500msManagement: Complex filter combination testing - Message
DetailTypeLoad:Integration:<1Unifiedseconddisplay consistency
ConcurrentLow-Risk Users:Areas
- UI
200+VisualsupportedElements: Standard component testingIntegration - Basic
TestNavigation:PointsStandard user interface testing
- Static Content Display: Content rendering validation
Execution Strategy
Phase 1: Smoke Testing (Daily)
- Execute critical path tests (TC_001, TC_002, API_013)
- Validate core functionality and security
- Block further testing if smoke tests fail
Phase 2: Regression Testing (Weekly)
- Execute core feature tests (TC_003-TC_006, TC_009, API_014)
- Validate search, filter, and content display functionality
- Performance and integration validation
Phase 3: Full Testing (Release)
- Execute complete test suite including edge cases
- User
AuthenticationjourneyServicevalidation and API comprehensive testing MessageCross-platformDeliveryandServicesecurity(Email/SMS/WhatsApp)validation
CustomerPhase Database4: Continuous Monitoring
AuditAPILoggingperformanceSystemmonitoringNotificationErrorServicerate tracking- User experience metrics
- Security incident monitoring
This comprehensive test suite coversprovides 100% coverage of all acceptance criteria, business rules, and user journeys for the Message History Management System, ensuring robust testingvalidation across all userfunctional, rolesnon-functional, and technicalintegration requirements.requirements while supporting detailed reporting and analytics through the enhanced BrowserStack-compatible tagging system.