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Assign Meter in Cx Module

Step-by-Step Process for Consumer Activation and Meter Assignment

Follow these steps to activate a consumer and assign a meter in CX Module:

Step 1: Navigate to the CX Module

  • Access the CX Module from the system dashboard.

Step 2: Start Consumer Activation

  • Begin the Consumer Activation process.
  • Fill in the required consumer details in the provided form.

Step 3: Verify Consumer Status

  • Ensure that the consumer’s status is set to "Created".
  • If the status is "Created", proceed to the next steps.

Step 4: Consumer Approval

  • The consumer can be Approved by an authorized user.
  • After approval, the consumer becomes eligible for connection.

Step 5: Assign a Meter

  • In the Meter Assignment section, select an appropriate meter.
  • Ensure that the meter status is set to "Installed".

Step 6: Proceed with Meter Assignment in the Connection Tab

  • Navigate to the Connection Tab to continue with the assignment.
  • Provide the following meter details:
    • Ownership Type
    • Method Type
    • Utility Service
    • Device No.

Step 7: Status Update to "Connected"

  • After assigning the meter, the consumer status will automatically change to "Connected".

Step 8: Activate the Consumer

  • Once the consumer is connected, proceed with the final step to Activate the consumer.
  • Upon successful activation, the consumer’s status will update to "Active".

Step 9: Submit the Process

  • Click on the Submit button to complete the activation and meter assignment.