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SMART360 v2 Automation Project - Management Plan


1. Management

1.1 Project Profiling

Project Name: SMART360 v2 Test Automation Suite Development
Project Duration: 128 weeks (Starting August 11, 2025 - Ending NovemberOctober 2,5, 2025)
Team Size: 56 automation engineers (5 current + 2 new hires by Week 2) + Jay (DevOps - 25% allocation)
Target System: 74 stories across 6 modules (CX, CX-Web, MX, Onboarding, BX, WX, Communication)

Project Objectives:

  • Develop comprehensive automation framework using Playwright + pytest
  • Achieve 95% API coverage and 85% UI coverage
  • Implement CI/CD integration with <4 hour execution time
  • Establish sustainable maintenance procedures

1.2 Scope of the Project

In Scope:

  • API Automation for all 6 modules (74 stories)
  • UI Automation for critical user journeys
  • End-to-End testing scenarios
  • CI/CD pipeline integration
  • Test data management framework
  • Performance and cross-browser testing
  • Documentation and knowledge transfer

Out of Scope:

  • Production environment testing (smoke tests only)
  • Manual test case creation
  • Performance load testing beyond validation
  • Security penetration testing
  • Mobile app automation

Module Priority Distribution:

  • High Priority: CX + CX-Web (26 stories), MX (14 stories), Onboarding (15 stories)
  • Medium Priority: BX (8 stories), WX (5 stories), Communication (6 stories)

1.3 Milestone Delivery and Timeline -> user stories ki baat karna padega, need to keep the vertical integrity across the document

Phase 1: Pilot - Foundation & Framework (Weeks 1-3:2: Aug 11 - Aug 31,24, 2025) -> add no of stories -> 10 ->GD

  • Week 1 End (Aug 17): Project structure and environment setup complete
    • User Stories: 0 stories completed (Infrastructure setup)
  • Week 2 End (Aug 24): Core framework architecture delivered + New team members onboarded
    • WeekUser 3 End (Aug 31):Stories: 8-10 stories completed (Framework validation and team training completestories)
    • Trial with the team for 10 more stories -> small e2e

Phase 2: API Automation (Weeks 4-6:3-4: SepAug 125 - Sep 21,7, 2025)

  • Week 3 End (Aug 31): CX + MX + Onboarding API automation (70% critical APIs)
    • User Stories: 35 stories completed
      • CX: 12 stories | CX-Web: 12 stories | MX: 14 stories | Onboarding: 13 stories | Communication: 6 stories | BX: 8 stories
  • Week 4 End (Sep 7): CX + MX API automation (70% critical APIs)
  • Week 5 End (Sep 14): Onboarding + remaining module APIs complete
  • Week 6 End (Sep 21): Full API regression suite operational (95% coverage)
    • User Stories: 39 stories completed (All remaining API stories)
      • Onboarding: 2 remaining stories | WX: 5 stories | API integration validation

Phase 3: UI Automation (Weeks 5-6: Sep 8 - Sep 21, 2025)

  • Week 5 End (Sep 14): Core UI framework and primary module automation
    • User Stories: 35 UI stories completed
      • CX: 12 UI stories | CX-Web: 12 UI stories | MX: 14 UI stories | Onboarding: 13 UI stories | Communication: 6 UI stories | BX: 8 UI stories
  • Week 6 End (Sep 21): Secondary modules and cross-browser testing complete
    • User Stories: 39 UI stories completed (All remaining UI stories)
      • Onboarding: 2 remaining UI stories | WX: 5 UI stories | Cross-browser validation

Phase 4: Integration & Deployment (Weeks 7-9:8: Sep 22 - Oct 12,5, 2025)

  • Week 7 End (Sep 28): CoreEnd-to-End UI frameworkscenarios and criticalintegration journeystesting
    • User Stories: 74 stories E2E validation (Complete story integration testing)
  • Week 8 End (Oct 5): Primary module UI automation complete
  • Week 9 End (Oct 12): Secondary modules and cross-browser testing complete

Phase 4: Integration & Deployment (Weeks 10-12: Oct 13 - Nov 2, 2025)

  • Week 10 End (Oct 19): End-to-End scenarios and integration testing
  • Week 11 End (Oct 26): CI/CD pipelinepipeline, setup and optimization
  • Week 12 End (Nov 2): Documentation, knowledge transfer,documentation, and go-live
    • User Stories: 74 stories production ready (Final validation and deployment readiness)

1.4 Check-in Dates and Communication Protocol

Stakeholder Audience:

  • Primary: Product Owners, Development Team Leads
  • Secondary: QA Managers, DevOps Team, Project Management

Communication Schedule:

Weekly Check-ins (Fridays 3:00 PM):

  • Audience: Development Team Leads, QA Manager
  • Format: 30-minute status meeting
  • Pre-check-in: Status report sent Thursday EOD
  • Content: Progress, blockers, next week priorities

Bi-weekly Executive Updates (Fridays 4:00 PM - Weeks 2, 4, 6, 8, 10, 12)8):

  • Audience: Product Owners, Stakeholders
  • Format: 45-minute presentation + dashboard review
  • Pre-check-in: Executive summary sent Wednesday
  • Content: Milestone progress, risk status, timeline updates

Resource Hiring Timeline:

New Team Member Acquisition:

  • Week 1 (Aug 11-17): Finalize hiring of 2 additional automation engineers
  • Week 2 (Aug 18-24): New members onboarding and immediate productivity
  • Resource Type: General automation engineers with immediate contribution capability
  • Integration: No ramp-up time - immediate assignment to development tasks

Phase Gate Reviews:

  • Phase 1 Review: SeptemberAugust 2,26, 2025 (Go/No-go for API development)
  • Phase 2 Review: September 23,9, 2025 (Go/No-go for UI development)
  • Phase 3 Review: OctoberSeptember 14,23, 2025 (Go/No-go for deployment)
  • Final Review: NovemberOctober 4,7, 2025 (Project closure and lessons learned)

Risk Escalation Procedures:

Level 1 - Team Lead (Sarvesh)Hetal):

  • Daily blockers and technical issues
  • Resource allocation within team
  • Timeline adjustments <1 week

Level 2 - QA Manager:

  • Cross-team dependencies
  • Environment and infrastructure issues
  • Timeline adjustments 1-2 weeks
  • Budget and resource requests

Level 3 - Product Owner/Stakeholder:

  • Scope changes
  • Timeline adjustments >2 weeks
  • Critical path risks
  • Go/No-go decisions

Escalation Timeline:

  • Immediate: Critical production issues or complete blockers
  • 24 hours: Resource conflicts or major technical challenges
  • 48 hours: Timeline risks or scope change requests

2. Project Team

2.1 Activities

CriticalStory Distribution Overview:

Total Stories: 74 across 6 modules

  • CX: 14 stories
  • CX-Web: 12 stories
  • MX: 14 stories
  • Onboarding: 15 stories
  • BX: 8 stories
  • WX: 5 stories
  • Communication: 6 stories

Phase 1: Foundation & Framework (Weeks 1-3)2)

Week 1 ActivitiesStory (Aug 11-17, 2025):Targets:

  • 0 stories completed (Infrastructure setup week)
  • Sarvesh (Team Lead): Project setup coordination
  • All Team: Environment setup and accessframework validationpreparation
  • HetalJay (Lead)DevOps): ProjectInfrastructure structuresetup design- andpre-prod team role assignment
  • Sarvesh:environment, CI/CD pipeline research and tool evaluation
  • GD: Pre-production environment stability assessment
  • Jay: Development environment configuration
  • Prachi: Documentation template creationfoundation

Week 2 ActivitiesStory (Aug 18-24, 2025):Targets:

  • Hetal:8-10 stories completed Core(Framework framework architecture implementationvalidation)
  • Sarvesh:New Member 1 & 2: BaseImmediate APIstory testingassignment utilitiesupon developmentjoining
  • Jay:Jay (DevOps): PageCI/CD Object Modelpipeline foundation
  • GD: Test data management framework
  • Prachi: Logging and reporting setup

Week 3 Activities (Aug 25-31, 2025):

  • All Team: Framework validation and proof-of-concept testing
  • Hetal: Team training sessions on framework usage
  • Sarvesh: API framework validation
  • Jay: UI framework validation
  • GD: Performance testing foundation
  • Prachi: Cross-browser testing setup

Phase 2: API Automation (Weeks 4-6)3-4)

Week 43 ActivitiesStory (FebTargets 3-9,- 2025):35 stories:

  • Hetal: 12 CX +stories
  • New Member 1: 12 CX-Web API automation (26 stories)stories
  • Sarvesh: 14 MX API automation (14 stories)stories
  • GD: 13 Onboarding API automation startstories (15 stories)
  • Jay: API test utilities and framework supportstart)
  • Prachi: 6 Communication APIstories
  • New automationMember (62: stories)8 BX stories + 2 Onboarding stories

Week 4 Story Targets - 39 stories (Complete API):

  • GD: Complete remaining Onboarding stories + 5 WX stories
  • All Team: API regression validation
  • Jay (DevOps): API testing infrastructure optimization

Phase 3: UI Automation (Weeks 5-6)

Week 5 Story Targets - 35 stories:

  • Hetal: 12 CX UI stories
  • New Member 1: 12 CX-Web UI stories
  • Sarvesh: 14 MX UI stories
  • GD: 13 Onboarding UI stories (start)
  • Prachi: 6 ActivitiesCommunication UI stories
  • New Member 2: 8 BX UI stories

Week 6 Story Targets - 39 stories (FebComplete 10-23, 2025)UI):

  • GD: Complete Onboarding UI + 5 WX APIUI automation (20 stories)
  • Sarvesh: BX API automation (8 stories)stories
  • All Team: APICross-browser integration testing and regression suite setup

Phase 3: UI Automation (Weeks 7-9)

Week 7-8 Activities (Feb 24 - Mar 9, 2025):

  • Hetal: CX + CX-Web UI automation (critical workflows)validation
  • Jay:Jay MX + Onboarding UI automation
  • Sarvesh: BX + WX UI automation
  • Prachi: Communication UI + cross-browser testing
  • GD:(DevOps): UI frameworktesting utilitiesinfrastructure and responsive testing

Week 9 Activities (Mar 10-16, 2025):

  • All Team: Secondary module completion and cross-browser validationsetup

Phase 4: Integration & Deployment (Weeks 10-12)7-8)

Week 10-117 ActivitiesStory (Mar 17-30, 2025):Targets:

  • 74 stories E2E validation (All stories integrated)
  • All Team: End-to-end scenariosscenario and cross-module integrationtesting
  • Sarvesh:Jay (DevOps): Full CI/CD pipeline implementation
  • GD: Performance testing executiondeployment

Week 128 ActivitiesStory (Mar 31 - Apr 6, 2025):Targets:

  • 74 stories production ready
  • All Team: CI/CDFinal optimizationvalidation and documentation
  • Prachi:Jay (DevOps): KnowledgeProduction transferdeployment materials
  • Hetal: Project closure and maintenance handoverpipeline

2.2 Communication

Internal Team Communication:

Daily Standups (9:0012:30 AM)PM):

  • 15-minute focused updates on story completion
  • Blockers and dependencies identification
  • Daily goalstory targets alignment

Weekly Team Retrospectives (Fridays 2:00 PM):

  • Process improvement discussions
  • Technical challenge resolution
  • Knowledge sharing sessions

Technical Deep Dives (As needed):

  • Architecture decisions
  • Complex implementation discussions
  • Framework optimization sessions

Project Communication Channels:

Primary Communication:

  • Project Slack Channel: Real-time updates and quick discussions
  • Email Updates: Formal status reports and milestone communications
  • Confluence/Wiki: Documentation and knowledge base

Documentation Protocol:

  • Daily: Progress updates in project tracking tool
  • Weekly: Status reports for stakeholder communication
  • Phase Gates: Comprehensive milestone reports

Cross-team Coordination:

  • Development Teams: API availability and environment coordination
  • DevOps Team: CI/CD pipeline setup and deployment procedures
  • Business Teams: Requirements clarification and UAT coordination

2.3 Resources and Constraints

Current Team Resources:

  • Hetal:Sarvesh: Senior Automation Engineer (Team Lead) - Full allocation
  • Sarvesh: Automation Engineer - Full allocation
  • Jay:Hetal: Automation Engineer - Full allocation
  • GD: Automation Engineer - Full allocation
  • Prachi: Automation Engineer - Full allocation

ResourceDevOps RequirementsSupport:

  • Jay: andDevOps Constraints:Engineer - 25% allocation (Infrastructure focus only)

New Team Members (Joining Week 2):

  • New Member 1: General Automation Engineer - Immediate productivity (CX-Web focus)
  • New Member 2: General Automation Engineer - Immediate productivity (BX + WX focus)

Story Allocation Strategy:

Infrastructure74 Dependencies:

  • Pre-productionStories environmentdistributed stabilityamong (Critical6 Weekautomation 1)
  • API documentation completeness (Critical Week 2)
  • Development environment access for all team members

Potential Resource Additions:engineers:

  • Week 4-6:Average: Additional~12 APIstories testingper support if CX-Web complexity exceeds estimatesengineer
  • Week 7-9:Hetal: 14 stories (CX module - 12 API + 12 UI automation= specialist24 fortotal complex web componentsdeliveries)
  • WeekNew 10-12:Member 1: DevOps12 engineerstories (CX-Web module - 12 API + 12 UI = 24 total deliveries)
  • Sarvesh: 14 stories (MX module - 14 API + 14 UI = 28 total deliveries)
  • GD: 18 stories (Onboarding 15 + WX 5 = 13 API + 18 UI = 36 total deliveries)
  • Prachi: 6 stories (Communication - 6 API + 6 UI = 12 total deliveries)
  • New Member 2: 13 stories (BX 8 + partial support for= 8 API + 8 UI = 21 total deliveries)

Jay's Infrastructure Support:

  • 25% allocation: CI/CD optimizationpipeline, environment setup, deployment infrastructure
  • Full day availability: For infrastructure-related blockers and setup tasks

Training and Skill Development:

  • Playwright framework training (Week 3)
  • CI/CD tools training (Week 11)
  • Knowledge transfer sessions (Week 12)

Risk Mitigation - Resource Planning:

Backup Resource Strategy:

  • Cross-training between team members for knowledge redundancy
  • Contractor/consultant identification for critical skill gaps
  • Escalation to management for additional resources if timeline at risk

Capacity Management:

  • 80% utilization target to allow for unexpected challenges
  • Buffer time built into critical phases
  • Scope adjustment procedures for resource constraints

Success Metrics:

  • Coverage: 95% API automation, 85% UI automation by Week 12
  • Quality: >98% test reliability in pre-production
  • Performance: <4 hours full regression suite execution
  • Team Effectiveness: 100% knowledge transfer completion by Week 12

1. Management

1.1 Project Profiling

Project Name: SMART360 v2 Test Automation Suite Development
Project Duration: 8 weeks (Starting August 11, 2025 - Ending October 5, 2025)
Team Size: 6 automation engineers (5 current + 2 new hires by Week 2) + Jay (DevOps - 25% allocation)
Target System: 74 stories across 6 modules (CX, CX-Web, MX, Onboarding, BX, WX, Communication)

Project Objectives:

  • Develop comprehensive automation framework using Playwright + pytest
  • Achieve 95% API coverage and 85% UI coverage
  • Implement CI/CD integration with <4 hour execution time
  • Establish sustainable maintenance procedures

1.2 Scope of the Project

In Scope:

  • API Automation for all 6 modules (74 stories)
  • UI Automation for critical user journeys
  • End-to-End testing scenarios
  • CI/CD pipeline integration
  • Test data management framework
  • Performance and cross-browser testing
  • Documentation and knowledge transfer

Out of Scope:

  • Production environment testing (smoke tests only)
  • Manual test case creation
  • Performance load testing beyond validation
  • Security penetration testing
  • Mobile app automation

Module Priority Distribution:

  • High Priority: CX + CX-Web (26 stories), MX (14 stories), Onboarding (15 stories)
  • Medium Priority: BX (8 stories), WX (5 stories), Communication (6 stories)

1.3 Milestone Delivery and Timeline

Phase 1: Foundation & Framework (Weeks 1-2: Aug 11 - Aug 24, 2025)

  • Week 1 End (Aug 17): Project structure and environment setup complete
  • Week 2 End (Aug 24): Core framework architecture delivered + New team members onboarded

Phase 2: API Automation (Weeks 3-4: Aug 25 - Sep 7, 2025)

  • Week 3 End (Aug 31): CX + MX + Onboarding API automation (70% critical APIs)
  • Week 4 End (Sep 7): Full API regression suite operational (95% coverage)

Phase 3: UI Automation (Weeks 5-6: Sep 8 - Sep 21, 2025)

  • Week 5 End (Sep 14): Core UI framework and primary module automation
  • Week 6 End (Sep 21): Secondary modules and cross-browser testing complete

Phase 4: Integration & Deployment (Weeks 7-8: Sep 22 - Oct 5, 2025)

  • Week 7 End (Sep 28): End-to-End scenarios and integration testing
  • Week 8 End (Oct 5): CI/CD pipeline, documentation, and go-live

1.4 Check-in Dates and Communication Protocol

Stakeholder Audience:

  • Primary: Product Owners, Development Team Leads
  • Secondary: QA Managers, DevOps Team, Project Management

Communication Schedule:

Weekly Check-ins (Fridays 3:00 PM):

  • Audience: Development Team Leads, QA Manager
  • Format: 30-minute status meeting
  • Pre-check-in: Status report sent Thursday EOD
  • Content: Progress, blockers, next week priorities

Bi-weekly Executive Updates (Fridays 4:00 PM - Weeks 2, 4, 6, 8):

  • Audience: Product Owners, Stakeholders
  • Format: 45-minute presentation + dashboard review
  • Pre-check-in: Executive summary sent Wednesday
  • Content: Milestone progress, risk status, timeline updates

Resource Hiring Timeline:

New Team Member Acquisition:

  • Week 1 (Aug 11-17): Finalize hiring of 2 additional automation engineers
  • Week 2 (Aug 18-24): New members onboarding and immediate productivity
  • Resource Type: General automation engineers with immediate contribution capability
  • Integration: No ramp-up time - immediate assignment to development tasks

Phase Gate Reviews:

  • Phase 1 Review: August 26, 2025 (Go/No-go for API development)
  • Phase 2 Review: September 9, 2025 (Go/No-go for UI development)
  • Phase 3 Review: September 23, 2025 (Go/No-go for deployment)
  • Final Review: October 7, 2025 (Project closure and lessons learned)

Risk Escalation Procedures:

Level 1 - Team Lead (Hetal):

  • Daily blockers and technical issues
  • Resource allocation within team
  • Timeline adjustments <1 week

Level 2 - QA Manager:

  • Cross-team dependencies
  • Environment and infrastructure issues
  • Timeline adjustments 1-2 weeks
  • Budget and resource requests

Level 3 - Product Owner/Stakeholder:

  • Scope changes
  • Timeline adjustments >2 weeks
  • Critical path risks
  • Go/No-go decisions

Escalation Timeline:

  • Immediate: Critical production issues or complete blockers
  • 24 hours: Resource conflicts or major technical challenges
  • 48 hours: Timeline risks or scope change requests

2. Project Team

2.1 Activities

Story Distribution Overview:

Total Stories: 74 across 6 modules

  • CX: 14 stories
  • CX-Web: 12 stories
  • MX: 14 stories
  • Onboarding: 15 stories
  • BX: 8 stories
  • WX: 5 stories
  • Communication: 6 stories

Phase 1: Foundation & Framework (Weeks 1-2)

Week 1 Story Targets:

  • 0 stories completed (Infrastructure setup week)
  • Sarvesh (Team Lead): Project setup coordination
  • All Team: Environment and framework preparation
  • Jay (DevOps): Infrastructure setup - pre-prod environment, CI/CD foundation

Week 2 Story Targets:

  • 8-10 stories completed (Framework validation)
  • New Member 1 & 2: Immediate story assignment upon joining
  • Jay (DevOps): CI/CD pipeline foundation setup

Phase 2: API Automation (Weeks 3-4)

Week 3 Story Targets - 35 stories:

  • Hetal: 12 CX stories
  • New Member 1: 12 CX-Web stories
  • Sarvesh: 14 MX stories
  • GD: 13 Onboarding stories (start)
  • Prachi: 6 Communication stories
  • New Member 2: 8 BX stories + 2 Onboarding stories

Week 4 Story Targets - 39 stories (Complete API):

  • GD: Complete remaining Onboarding stories + 5 WX stories
  • All Team: API regression validation
  • Jay (DevOps): API testing infrastructure optimization

Phase 3: UI Automation (Weeks 5-6)

Week 5 Story Targets - 35 stories:

  • Hetal: 12 CX UI stories
  • New Member 1: 12 CX-Web UI stories
  • Sarvesh: 14 MX UI stories
  • GD: 13 Onboarding UI stories (start)
  • Prachi: 6 Communication UI stories
  • New Member 2: 8 BX UI stories

Week 6 Story Targets - 39 stories (Complete UI):

  • GD: Complete Onboarding UI + 5 WX UI stories
  • All Team: Cross-browser validation
  • Jay (DevOps): UI testing infrastructure setup

Phase 4: Integration & Deployment (Weeks 7-8)

Week 7 Story Targets:

  • 74 stories E2E validation (All stories integrated)
  • All Team: End-to-end scenario testing
  • Jay (DevOps): Full CI/CD pipeline deployment

Week 8 Story Targets:

  • 74 stories production ready
  • All Team: Final validation and documentation
  • Jay (DevOps): Production deployment pipeline

2.2 Communication

Internal Team Communication:

Daily Standups (12:30 PM):

  • 15-minute focused updates on story completion
  • Blockers and dependencies identification
  • Daily story targets alignment

Weekly Team Retrospectives (Fridays 2:00 PM):

  • Process improvement discussions
  • Technical challenge resolution
  • Knowledge sharing sessions

Technical Deep Dives (As needed):

  • Architecture decisions
  • Complex implementation discussions
  • Framework optimization sessions

Project Communication Channels:

Primary Communication:

  • Project Slack Channel: Real-time updates and quick discussions
  • Email Updates: Formal status reports and milestone communications
  • Confluence/Wiki: Documentation and knowledge base

Documentation Protocol:

  • Daily: Progress updates in project tracking tool
  • Weekly: Status reports for stakeholder communication
  • Phase Gates: Comprehensive milestone reports

Cross-team Coordination:

  • Development Teams: API availability and environment coordination
  • DevOps Team: CI/CD pipeline setup and deployment procedures
  • Business Teams: Requirements clarification and UAT coordination

2.3 Resources and Constraints

Current Team Resources:

  • Sarvesh: Automation Engineer (Team Lead) - Full allocation
  • Hetal: Automation Engineer - Full allocation
  • GD: Automation Engineer - Full allocation
  • Prachi: Automation Engineer - Full allocation

DevOps Support:

  • Jay: DevOps Engineer - 25% allocation (Infrastructure focus only)

New Team Members (Joining Week 2):

  • New Member 1: General Automation Engineer - Immediate productivity (CX-Web focus)
  • New Member 2: General Automation Engineer - Immediate productivity (BX + WX focus)

Story Allocation Strategy:

74 Stories distributed among 6 automation engineers:

  • Average: ~12 stories per engineer
  • Hetal: 14 stories (CX module - 12 API + 12 UI = 24 total deliveries)
  • New Member 1: 12 stories (CX-Web module - 12 API + 12 UI = 24 total deliveries)
  • Sarvesh: 14 stories (MX module - 14 API + 14 UI = 28 total deliveries)
  • GD: 18 stories (Onboarding 15 + WX 5 = 13 API + 18 UI = 36 total deliveries)
  • Prachi: 6 stories (Communication - 6 API + 6 UI = 12 total deliveries)
  • New Member 2: 13 stories (BX 8 + partial support = 8 API + 8 UI = 21 total deliveries)

Jay's Infrastructure Support:

  • 25% allocation: CI/CD pipeline, environment setup, deployment infrastructure
  • Full day availability: For infrastructure-related blockers and setup tasks

Training and Skill Development:

  • Playwright framework training (Week 3)
  • CI/CD tools training (Week 11)
  • Knowledge transfer sessions (Week 12)

Risk Mitigation - Resource Planning:

Backup Resource Strategy:

  • Cross-training between team members for knowledge redundancy
  • Contractor/consultant identification for critical skill gaps
  • Escalation to management for additional resources if timeline at risk

Capacity Management:

  • 80% utilization target to allow for unexpected challenges
  • Buffer time built into critical phases
  • Scope adjustment procedures for resource constraints

Success Metrics:

  • Coverage: 95% API automation, 85% UI automation by Week 12
  • Quality: >98% test reliability in pre-production
  • Performance: <4 hours full regression suite execution
  • Team Effectiveness: 100% knowledge transfer completion by Week 12


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