01 Business Operations North Star
| Focus Area | Description | Timeline / Milestone | Owner |
|---|---|---|---|
Operational Excellence | Streamlined processes for HR, Finance, Admin | Continuous, reviewed quarterly | COO / Director Ops |
Data-Driven Decisions | KPI dashboards, analytics, reporting | Q2 2025 – Q4 2026 | Business Ops Analytics Lead |
Scalable Workforce | Policies and systems supporting 45 → 500 employees | Phased (Q2 2025: 150, Q4 2025: 300, 2026: 500) | CHRO |
Risk & Compliance | Internal audits, regulatory adherence | Q2 2025 onwards, quarterly | Legal & Compliance Head |