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Systems Admin Dashboard

System Admin Dashboard (ONB05US01)

1. How can I check the current progress of my Organization Setup?

  • Step 1: Log in to SMART360 and navigate to the System Admin Dashboard.
  • Step 2: Locate the "Organization Setup" card on the dashboard.
  • Step 3: Observe the progress bar showing percentage completion (e.g., 75%).
  • Step 4: Click the "Complete Setup" button to view detailed task breakdown.
  • Link: Organization Setup Page

Platform URL - https://platform.bynry.com/set-options

2. What tasks are included in the Organization Setup, and how are they weighted?

  • Currency: 40% - Impacts all financial transactions.
  • Date Format: 30% - Crucial for scheduling and reporting.
  • Timezone: 30% - Affects logs, schedules, and services.
  • Tip: Completing high-weight tasks first will maximize visible progress.

Platform URL - https://platform.bynry.com/set-options

3. Why is my Organization Setup button disabled?

  • Reason: Not all required tasks are completed.
  • Step 1: Click the "Complete Setup" or "continue setup" button to review pending items.
  • Step 2: Complete pending tasks such as user invitations or timezone configuration.
  • Step 3: The button will enable automatically once all tasks are fulfilled.


4. How do I send pending user invitations?

  • Step 1: Go to the "User Invitations" task inside the Organization Setup page.
  • Step 2: Enter the email addresses of new users.
  • Step 3: Click "Send Invitations".
  • Note: Pending invitations will be reduced accordingly.

Platform URL - https://platform.bynry.com/set-options

5. How can I track my Utility Setup progress?

  • Step 1: In the System Admin Dashboard, find the "Utility Setup" card.
  • Step 2: Observe the progress percentage (e.g., 50%).
  • Step 3: Click "Continue Setup" to view and complete remaining tasks.
  • Link: Utility Setup Page

Platform URL - https://platform.bynry.com/set-options

6. What are the key tasks in Utility Setup and their weightage?

  • Core System Settings: 25%
  • Staff and Access Control: 15%
  • Calendar and Scheduling: 10%
  • Service Area: 20%
  • Pricing and Billing: 20%
  • IDs and Reference Numbers: 10%

Platform URL - https://platform.bynry.com/set-options

7. How can I review my progress in Utility Setup?

  • Click on "Continue Setup" and navigate through each task.
  • Completed tasks will show checkmarks, incomplete ones will be highlighted.
  • The progress bar updates in real time.

Platform URL - https://platform.bynry.com/set-options

8. How are progress percentages calculated?

  • Based on task weightage, not total task count.
  • For example, completing Currency (40%) affects progress more than Date Format (30%).

Platform URL - https://platform.bynry.com/set-options

9. What insights are available in the User Adoption section?

  • Daily Active Users: Number of users who logged in today.
  • Growth Trend: Week-over-week increase (e.g., +15%).
  • Usage Graph: Activity patterns from Monday to Sunday.

Platform URL - https://platform.bynry.com/set-options

10. How can I identify user adoption issues?

  • Step 1: Review the weekly activity chart.
  • Step 2: Spot days with low engagement (e.g., weekends).
  • Step 3: Plan interventions or announcements to drive engagement.

Platform URL - https://platform.bynry.com/set-options

11. How do I monitor security activities?

  • Step 1: In the dashboard, open the "Security Activity" card.
  • Step 2: Review login attempts by day (authorized vs. unauthorized).
  • Step 3: Click on "Unauthorized Attempts" (e.g., 15) for details.

Platform URL - https://platform.bynry.com/set-options

12. What do color indicators in security alerts mean?

  • Green: Authorized access, low risk.
  • Red: Unauthorized attempts, immediate attention needed.
  • Gray:

Platform In-progressURL or- unverified activity.https://platform.bynry.com/set-options

13. How are security metrics calculated?

  • Based on system-authenticated events:
    • Authorized Logins: e.g., 162
    • Unauthorized Attempts: e.g., 15

14. How do I access detailed login attempt information?

  • Click onOn the dashboard there is a called "Unauthorized Attempts" number.
  • TheHover system redirects toover the login- auditGreen: logs.
  • FilterAuthorized byaccess, user,low IP,risk, orRed: date.Unauthorized attempts, immediate attention needed.

Platform URL - https://platform.bynry.com/set-options

15.14. Where can I view my subscription details?

  • Step 1: Navigate to the "Subscription Management" section in the dashboard.
  • Step 2: View active plan (e.g., Basic, Premium).
  • Step 3: See feature-wise pricing.

16. How is pricing calculated in Subscription Management?

  • Smart Workforce: $90
  • Smart Utility: $120
  • Displayed as component-based cost for transparency.

17.15. Can I upgrade my subscription directly from the dashboard?

  • Yes. Click on "Upgrade Plan" under the Subscription section.
  • Compare plans and confirm the upgrade.

Platform URL - https://platform.bynry.com/set-options

18.16. What does the "Complete Setup" button do?

  • Navigates to the final review screen of setup tasks.
  • Only enabled if all high-priority setup steps are complete.

Platform URL - https://platform.bynry.com/set-options

19.17. What happens after completing the setup?

  • Confirmation message appears.
  • Setup completion status is updated to 100%.
  • Dashboard reflects full system readiness.

20. How does the dashboard ensure real-time updates?

  • Backend event listeners trigger updates.
  • All modules auto-refresh or offer manual refresh options.

21. Can I track changes made by other admins?

  • Yes. Use the Activity Logs module linked from the dashboard.
  • Filter actions by user, module, and timestamp.

22.18. How is task prioritization handled in setup steps?

  • Based on weightage and system dependencies.
  • Prioritized items appear first with alert indicators.

Platform URL - https://platform.bynry.com/set-options

23.19. What should I do if a task shows completed but seems misconfigured?

  • Click the edit icon next to the task.
  • Review and update configuration.
  • Save to ensure progress calculation is re-evaluated.

Platform URL - https://platform.bynry.com/set-options

24.20. How can I give feedback or report a bug on the dashboard?

  • Use

    if theyou "Feedback"need orto "Report Issue" button at the top right.

  • Submitsubmit a detailedfeedback, descriptionthen alongsubmit witha screenshotssupport ifticket. possible.

Link - https://odin.bynry.com/

25.21. How is the "Daily Active User" count determined?

  • A user is marked active if they logged in at least once during the current day (00:00 to 23:59 server time).

26.22. What happens if I miss a step in the setup flow?

  • The dashboard highlights missing steps with alert indicators.
  • "Complete Setup" button remains disabled until resolution.

Platform URL - https://platform.bynry.com/set-options

27.23. How often is security activity updated?

  • Updated in real-time.
  • If delayed, hover tooltip will indicate "Last updated: [timestamp]".

28. Can I download a report of my setup progress?

  • Click "Export Setup Status" from either setup section.
  • Choose PDF or Excel format.

29. How do I reset a section if configuration needs to start over?

  • Navigate to that section.
  • Click "Reset Configuration" (only available if current step is incomplete).

30.24. Who can access the System Admin Dashboard?

  • Only users with the System Admin role.

  • Permissions

    Platform areURL granted- by Super Admin or via user management tools.

https://platform.bynry.com/set-options

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