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Utility Profiles

Utility Profile 1: Pacific Energy Solutions

Field

Value

Utility Name

Pacific Energy Solutions

State / Region

Oregon, USA

Services Offered

Electric / Natural Gas

Estimated Meters

≈45,000 electric customer connections

Annual Revenue

$127,500,000 (FY2024)

Website

https://www.pacificenergy.com

Time Zone

Pacific Time (UTC−08/−07)

Consumer Categories

• Residential: 38,000 (84%)<br>• Commercial: 5,800 (13%)<br>• Industrial: 900 (2%)<br>• Agricultural: 300 (1%)

System Requirements:

• Advanced Metering Infrastructure (AMI) for smart grid operations<br>• Outage management system (OMS)<br>• Distribution management system (DMS)<br>• Energy management system (EMS)<br>• Customer portal for self-service<br>• Load forecasting and demand response platform<br>• Billing and CIS for dual-fuel services<br>• Geographic information system (GIS) for network mapping

Utility Profile 2: Northern Gas & Heating Co.

Field

Value

Utility Name

Northern Gas & Heating Co.

State / Region

British Columbia, Canada

Services Offered

Natural Gas / Heating Services

Estimated Meters

≈32,000 natural gas customer connections

Annual Revenue

$68,400,000 CAD (FY2024)

Website

https://www.northerngas.ca

Time Zone

Pacific Time (UTC−08/−07)

Consumer Categories

• Residential: 27,500 (86%)<br>• Commercial: 3,800 (12%)<br>• Industrial: 700 (2%)

System Requirements:

• SCADA system for gas distribution monitoring<br>• Pipeline integrity management system<br>• Leak detection and monitoring equipment<br>• Customer billing and CIS<br>• Emergency response management system<br>• Mobile field service application<br>• Regulatory compliance tracking system<br>• Weather monitoring integration for demand forecasting

Utility Profile 3: Metropolitan Water District

Field

Value

Utility Name

Metropolitan Water District

State / Region

California, USA

Services Offered

Water / Wastewater

Estimated Meters

≈87,500 water customer connections

Annual Revenue

$215,300,000 (FY2024)

Website

https://www.metrowater.com

Time Zone

Pacific Time (UTC−08/−07)

Consumer Categories

• Residential: 74,000 (85%)<br>• Commercial: 10,500 (12%)<br>• Industrial: 2,100 (2%)<br>• Municipal/Public: 900 (1%)

System Requirements:

• Comprehensive SCADA for water treatment and distribution<br>• Laboratory Information Management System (LIMS)<br>• Asset management platform<br>• Advanced metering infrastructure (AMI)<br>• Hydraulic modeling software<br>• Water quality monitoring system<br>• Customer portal and mobile app<br>• GIS for infrastructure mapping<br>• Leak detection and pressure management systems

Utility Profile 4: City Municipal Services Corporation (Multi-Utility)

Field

Value

Utility Name

City Municipal Services Corporation

State / Region

Illinois, USA

Services Offered

Water / Sewer / Stormwater / Solid Waste

Estimated Meters

≈156,000 water connections / ≈148,000 sewer connections / ≈152,000 solid waste accounts

Annual Revenue

$423,750,000 (FY2024)

Website

https://www.citymunicipal.gov

Time Zone

Central Time (UTC−06/−05)

Consumer Categories

• Residential: 132,000 (85%)<br>• Commercial: 18,000 (11%)<br>• Industrial: 4,200 (3%)<br>• Institutional/Government: 1,800 (1%)

System Requirements:

• Integrated multi-utility billing system<br>• Enterprise asset management (EAM) platform<br>• SCADA for water/wastewater operations<br>• Fleet management system for solid waste operations<br>• Route optimization software for waste collection<br>• Stormwater management modeling software<br>• Customer relationship management (CRM) system<br>• Mobile workforce management<br>• Call center and 311 integration<br>• Financial management and ERP system

Utility Profile 5: Green Valley Energy & Infrastructure (Multi-Utility)

Field

Value

Utility Name

Green Valley Energy & Infrastructure

State / Region

California, USA

Services Offered

Electric / Water / Wastewater / Renewable Energy

Estimated Meters

≈62,000 electric connections / ≈58,000 water connections / ≈56,000 wastewater connections

Annual Revenue

$184,200,000 (FY2024)

Website

https://www.greenvalleyei.com

Time Zone

Pacific Time (UTC−08/−07)

Consumer Categories

• Residential: 51,000 (82%)<br>• Commercial: 8,700 (14%)<br>• Industrial: 1,900 (3%)<br>• Community Solar/Renewable: 400 (1%)

System Requirements:

• Advanced Metering Infrastructure (AMI) for electric and water<br>• Distributed Energy Resource Management System (DERMS)<br>• Renewable energy monitoring and forecasting platform<br>• Integrated billing system for multi-utility services<br>• Outage management system (OMS)<br>• Customer engagement portal with energy analytics<br>• Grid modernization software<br>• Water quality and treatment monitoring<br>• Energy storage management system<br>• Demand response and load management platform