Utility Profiles

Utility Profile 1: Pacific Energy Solutions

Field	Value
Utility Name	Pacific Energy Solutions
State / Region	Oregon, USA
Services Offered	Electric / Natural Gas
Estimated Meters	≈45,000 electric customer connections
Annual Revenue	$127,500,000 (FY2024)
Website	https://www.pacificenergy.com
Time Zone	Pacific Time (UTC−08/−07)

System Requirements:

• Advanced Metering Infrastructure (AMI) for smart grid operations
• Outage management system (OMS)
• Distribution management system (DMS)
• Energy management system (EMS)
• Customer portal for self-service
• Load forecasting and demand response platform
• Billing and CIS for dual-fuel services
• Geographic information system (GIS) for network mapping

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Utility Profile 2: Northern Gas & Heating Co.

Field	Value
Utility Name	Northern Gas & Heating Co.
State / Region	British Columbia, Canada
Services Offered	Natural Gas / Heating Services
Estimated Meters	≈32,000 natural gas customer connections
Annual Revenue	$68,400,000 CAD (FY2024)
Website	https://www.northerngas.ca
Time Zone	Pacific Time (UTC−08/−07)

System Requirements:

• SCADA system for gas distribution monitoring
• Pipeline integrity management system
• Leak detection and monitoring equipment
• Customer billing and CIS
• Emergency response management system
• Mobile field service application
• Regulatory compliance tracking system
• Weather monitoring integration for demand forecasting

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Utility Profile 3: Metropolitan Water District

Field	Value
Utility Name	Metropolitan Water District
State / Region	California, USA
Services Offered	Water / Wastewater
Estimated Meters	≈87,500 water customer connections
Annual Revenue	$215,300,000 (FY2024)
Website	https://www.metrowater.com
Time Zone	Pacific Time (UTC−08/−07)

System Requirements:

• Comprehensive SCADA for water treatment and distribution
• Laboratory Information Management System (LIMS)
• Asset management platform
• Advanced metering infrastructure (AMI)
• Hydraulic modeling software
• Water quality monitoring system
• Customer portal and mobile app
• GIS for infrastructure mapping
• Leak detection and pressure management systems

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Utility Profile 4: City Municipal Services Corporation (Multi-Utility)

Field	Value
Utility Name	City Municipal Services Corporation
State / Region	Illinois, USA
Services Offered	Water / Sewer / Stormwater / Solid Waste
Estimated Meters	≈156,000 water connections / ≈148,000 sewer connections / ≈152,000 solid waste accounts
Annual Revenue	$423,750,000 (FY2024)
Website	https://www.citymunicipal.gov
Time Zone	Central Time (UTC−06/−05)

System Requirements:

• Integrated multi-utility billing system
• Enterprise asset management (EAM) platform
• SCADA for water/wastewater operations
• Fleet management system for solid waste operations
• Route optimization software for waste collection
• Stormwater management modeling software
• Customer relationship management (CRM) system
• Mobile workforce management
• Call center and 311 integration
• Financial management and ERP system

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Utility Profile 5: Green Valley Energy & Infrastructure (Multi-Utility)

Field	Value
Utility Name	Green Valley Energy & Infrastructure
State / Region	California, USA
Services Offered	Electric / Water / Wastewater / Renewable Energy
Estimated Meters	≈62,000 electric connections / ≈58,000 water connections / ≈56,000 wastewater connections
Annual Revenue	$184,200,000 (FY2024)
Website	https://www.greenvalleyei.com
Time Zone	Pacific Time (UTC−08/−07)

System Requirements:

• Advanced Metering Infrastructure (AMI) for electric and water
• Distributed Energy Resource Management System (DERMS)
• Renewable energy monitoring and forecasting platform
• Integrated billing system for multi-utility services
• Outage management system (OMS)
• Customer engagement portal with energy analytics
• Grid modernization software
• Water quality and treatment monitoring
• Energy storage management system
• Demand response and load management platform