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Utility Plans & Tariffs Management - (ONB02US05)

Overall Coverage Summary

Total Coverage: 100% (20/2010/10 Acceptance Criteria Covered)

  • Total Test Cases: 2010 (168 Functional + 42 Non-Functional)
  • Total Acceptance Criteria: 2010 (Based on user story requirements)
  • Coverage Percentage: (20/20)10/10) × 100 = 100%

Acceptance Criteria Coverage Mapping:

  1. AC1: Display overall utility setup progress as percentage with visual indicators → TC_001, TC_002
  2. AC2: Break down configuration completion by section with individual progress percentages → TC_003, TC_004
  3. AC3: Allow direct navigation to configuration sections via "Configure Section" buttons → TC_005, TC_006
  4. AC4: Display operational metrics related to completed configurations → TC_007, TC_008
  5. AC5: Log all configuration changes with timestamp and user information → TC_009, TC_010
  6. AC6: Cross-module data integration and synchronization → TC_007, TC_008
  7. AC7: Real-time progress updates and calculation accuracy → TC_002, TC_004
  8. AC8: User interface responsiveness and accessibility → TC_001, TC_005
  9. AC9: Data validation and error handling → TC_009, TC_010
  10. AC10: System performance and reliability → TC_009, TC_010

Additional Coverage:

  • Cross-Platform Compatibility: TC_009
  • Error Handling & Edge Cases: TC_010



Test Scenario Summary

Analysis

A. Functional Test Scenarios

Core Functionality:

Functionality

  • Dashboard Overview DashboardDisplay display- Main dashboard rendering with all KPI widgets
  • Configuration Progress Tracking - Overall and metricssection-wise calculationprogress monitoring
  • PlansKPI Metrics Display - Revenue, billing, service requests, work orders visualization
  • Configuration Section Management CRUD- operationsNavigation withand 4-stepcompletion wizardof setup sections
  • TariffsCross-Module Data Integration - CX, BX, MX, WX module data correlation
  • Alert and Issue Management with- rateCritical alerts and issue resolution workflows

Business Rules Testing

  • KPI Calculation Validation - All weighted calculations as per business rules
  • Configuration Dependency Logic - Section completion prerequisites
  • Progress Tracking Accuracy - Real-time updates and percentage calculations
  • Data Validation Rules - Configuration change validation requirements

User Journeys

  • Initial Utility Setup Journey - Complete end-to-end configuration and validationprocess
  • VersionDaily controlOperations andMonitoring audit- trailRegular functionalitydashboard usage patterns
  • StatusIssue managementResolution (Active/Inactive/Expired)

BusinessWorkflow Rules:

  • Plan- Alert identification to configuration validation and unique namingadjustment
  • TariffPerformance overlapOptimization preventionJourney and- dateMetric validation
  • Rateanalysis to configuration rulesimprovement

Integration forPoints

  • CX differentModule typesIntegration (Flat/Slab/Seasonal/Time-based)- Customer service data synchronization
  • Plan-TariffBX relationshipModule enforcementIntegration - Billing system data integration
  • ServiceMX chargesModule and consumer category mapping

User Journeys:

  • Utility Administrator: Dashboard monitoring and status management
  • Billing Manager: Tariff creation and configuration workflows
  • Billing Specialist: Plan explanations and customer support

Integration Points:

  • Authentication- and authorization system
  • Billing calculation engine
  • Customer accountMeter management system integration
  • AuditWX loggingModule serviceIntegration - Work order system integration

B. Non-Functional Test Scenarios

Performance

Performance:

  •  PageDashboard load timestime <1 second,3 dashboardseconds
  • KPI rendering,calculation bulkresponse time < 500ms
  • Configuration save operations < 2 seconds
    Security:
  • Cross-module data refresh < 1 second

Security

  • Authentication and session management
  • Role-based access control,control validation
  • Sensitive data validation,encryption (billing, customer data)
  • Configuration change audit traillogging

Compatibility

  • Chrome protectionLatest (primary focus)
    Usability:
  • Cross-resolution Responsivesupport design,(1920x1080, guided1024x768)
  • Mobile workflows,responsiveness contextualfor dashboard viewing

Usability

  • Intuitive navigation between configuration sections
  • Clear progress indicators and status messages
  • Effective error handling and user guidance
  • Contextual help and tooltips
    Reliability:

 Data integrity, concurrent user handling, error recovery

C. Edge Case & Error Scenarios

Boundary Conditions:Conditions

  • Maximum/minimum Datevalues overlaps,for maximumKPI fieldcalculations
  • Configuration lengths,completion ratepercentages limits(0%, 100%)
    Invalid
  • Large Inputs:dataset Malformedhandling data,(high unauthorizedvolume access,of invalidwork date ranges
    System Failures: Network timeouts,orders, service requests)
  • Concurrent user limit testing

Invalid Inputs

  • Invalid configuration data entry
  • Unauthorized access attempts
  • Malformed API requests
  • Data corruption scenarios

System Failures

  • Module unavailability (CX, BX, MX, WX down)
  • Network connectivity issues
  • Database connection failures
  • Timeout scenarios during configuration updates


Data Inconsistencies: Duplicate plans, missing tariff references


Detailed Test Cases - Organized by Acceptance Criteria

AC1: Display Overall Utility Setup Progress as Percentage with Visual Indicators

TESTTest CASECase 1: OverviewVerify DashboardOverall Utility Setup Progress Display with Total Plans, Tariffs and ActiveVisual SubscribersIndicators

Test Case Metadata

  • Test Case ID: UTILITY_ADMIN_TC_001
    ONB02US05_TC_001

  • Title: AC1 - Verify OverviewOverall DashboardUtility displaysSetup totalProgress plans, total tariffs,Display and activeVisual subscribersIndicators
    with growth indicators (AC-1)
  • Created By: Arpita

  •  Created Date: June 03,10, 2025

  •  Version: 1.0

Classification

  • Module/Feature: Utility PlansAdmin &Dashboard
    Tariffs Management

  • Test Type: Functional/UI

  •  Test Level: System

  •  Priority: P1-Critical

  •  Execution Phase: Smoke

  •  Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-Overview,Dashboard, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Engineering, Customer-All,Enterprise, Risk-Medium,High, Business-Critical, Revenue-Impact-Medium,High, auth-Services,Integration-End-to-End, Dashboard-Load, Onboarding-Services, HappyPath,Database, DatabaseHappyPath

Business Context

  • Customer_Segment: Enterprise
    AllRevenue_Impact: High

  • Revenue_Impact:
    Medium
  • Business_Priority: Must-Have
  • Customer_Journey:
    Daily-UsageCustomer_Journey: Onboarding

  •  Compliance_Required: Yes

  •  SLA_Related: Yes

Quality Metrics

  • Risk_Level: High
     Complexity_Level: Medium

  • Complexity_Level:
    Low
  • Expected_Execution_Time: 3 minutes

  •  Reproducibility_Score: High

  •  Data_Sensitivity: Medium

  •  Failure_Impact: Critical

    Coverage Tracking

    Feature_Coverage: 100% of overall progress display functionality
     Integration_Points: Onboarding Services, Database
     Code_Module_Mapped: Onboarding
     Requirement_Coverage: Complete - AC1
     Cross_Platform_Support: Web

    Stakeholder Reporting

    Primary_Stakeholder: Product
     Report_Categories: Quality-Dashboard, Module-Coverage
     Trend_Tracking: Yes
     Executive_Visibility: Yes
     Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging


  •  Browser/Version: Chrome Latest

  •  Device/OS: Windows 10/11

  •  Screen_Resolution: Desktop-1920x1080
  • Dependencies:
    AuthenticationDependencies: service,Onboarding Services, Configuration Database connection
  • Performance_Baseline:
    Performance_Baseline: <1 second3 pageseconds load time

Prerequisites

  • Setup_Requirements:
    ValidData_Requirements: userTest credentialsutility with appropriate60% permissionsoverall completion

  • Prerequisites

    Setup_Requirements: Smart360 platform configured with test utility data
     User_Roles_Permissions: Utility Administrator,Administrator Billing Manager, or Billing Specialist (All Roles)access

  • Test_Data:
    ExistingTest_Data: plansTest andutility tariffswith in60% systemoverall completion, mixed section progress

  •  Prior_Test_Cases: User authentication successfulmust pass

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Navigate to Plans & Tariffs sectionAction

OverviewExpected tab is selected by defaultResult

ValidTest user credentialsData

Verify page loads within 1 secondComments

21

VerifyNavigate Totalto PlansUtility metricAdmin Dashboard

ShowsDashboard "12"loads with "4 active, 8 inactive" breakdownsuccessfully

SampleURL: data from user storyhttps://smart360-staging.com/dashboard

NumbersPerformance shouldvalidation match- databasemust countsload within 3 seconds

32

VerifyLocate Total"Utility TariffsSetup metricProgress" section at top of dashboard

ShowsSection "25"is withprominently "18 active, 7 inactive" breakdowndisplayed

SampleOverall dataProgress fromSection user storyHeader

Real-timeVisual calculationprominence check - should be at top of page

43

Verify Activeoverall Subscribersprogress metricpercentage display

Shows "1,284"60% with "+7.2% from last month" growth indicatorComplete"

SampleExpected: data60% (calculated from user6 storysections: Core:67%, Staff:67%, Calendar:50%, Service:50%, Pricing:33%, ID:67% = (67+67+50+50+33+67)/6 = 55.67% ≈ 60%)

GrowthAC1 percentage- calculationPercentage display validation

54

CheckVerify Recentlyprogress Updatedbar Plansvisual sectionindicator

ShowsBlue "Residentialprogress Basic",bar "Businessfilled Premium",to "Summer Special" with timestamps60%

RecentVisual modificationbar: data60% blue fill, 40% gray background

ChronologicalAC1 order- Visual indicator matches percentage

65

CheckVerify Recentlyprogress Updatedbar Tariffsstyling sectionand animation

ShowsSmooth "Standardvisual Electricity Rate", "Peak Hour Rate", "Winter Discount"representation with timestampsproper colors

RecentBlue modification(#007bff), dataGray background (#e9ecef), smooth CSS transition

ChronologicalVisual orderdesign validation with specific color codes

76

VerifyCheck "Viewprogress alltext plans" and "View all tariffs" linksformatting

LinksClear, navigatereadable topercentage respective management sectionstext

Navigation"60% functionalityComplete" format, font-size: 16px, font-weight: bold

LinksText shouldclarity beand functionalaccessibility

7

Verify progress section positioning

Located at top of dashboard for visibility

Top section of page, margin-top: 20px, width: 100%

Information hierarchy validation

8

Test progress bar responsiveness

Maintains visual integrity across screen sizes

Resize browser: 1920x1080, 1024x768, responsive breakpoints

Responsive design validation

Verification Points

  • Primary_Verification: AllOverall metricsutility displaysetup correctlyprogress displays as 60% with accuratecorresponding countsvisual progress bar
     Secondary_Verifications: Visual indicators are clear and growthproperly indicatorsstyled, progress bar accurately represents percentage

  • Secondary_Verifications:
    Recent updates show chronologically, timestamps are accurate
  • Negative_Verification: No broken linksvisual orelements, missingpercentage datamatches elementsactual completion state



TESTTest CASECase 2: ActiveVerify Overall Progress Calculation Accuracy and InactiveReal-time Plans/Tariffs DifferentiationUpdates

Test Case Metadata

  • Test Case ID: UTILITY_ADMIN_TC_002
    ONB02US05_TC_002

  • Title: AC1 - Verify systemOverall clearlyProgress differentiatesCalculation between activeAccuracy and inactiveReal-time plans/tariffsUpdates
    on overview screen (AC-2)
  • Created By: Arpita

  •  Created Date: June 03,10, 2025

  •  Version: 1.0

Classification

  • Module/Feature: Configuration Progress Calculation
     Test Type: Functional/API
     Test Level: Integration
     Priority: P1-Critical
     Execution Phase: Regression
     Automation Status: Manual

    Enhanced Tags for 17 Reports Support

    Tags: MOD-Onboarding, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-Medium, Integration-Internal, Progress-Calculation, Onboarding-Services, API, Database, HappyPath

    Business Context

    Customer_Segment: Enterprise
     Revenue_Impact: Medium
     Business_Priority: Must-Have
     Customer_Journey: Onboarding
     Compliance_Required: Yes
     SLA_Related: No

    Quality Metrics

    Risk_Level: High
     Complexity_Level: High
     Expected_Execution_Time: 5 minutes
     Reproducibility_Score: High
     Data_Sensitivity: Medium
     Failure_Impact: High

    Coverage Tracking

    Feature_Coverage: 100% of progress calculation logic
     Integration_Points: Onboarding Services, Configuration API, Database
     Code_Module_Mapped: Configuration Engine
     Requirement_Coverage: Complete - AC1
     Cross_Platform_Support: Web

    Stakeholder Reporting

    Primary_Stakeholder: Engineering
     Report_Categories: Quality-Dashboard, Business-Logic-Validation
     Trend_Tracking: Yes
     Executive_Visibility: No
     Customer_Impact_Level: High

    Requirements Traceability

    Test Environment

    Environment: Staging
     Browser/Version: Chrome Latest
     Device/OS: Windows 11
     Screen_Resolution: Desktop-1920x1080
     Dependencies: Configuration API, Onboarding Services, Database
     Performance_Baseline: < 500ms for calculation updates
     Data_Requirements: Test utility with known configuration states

    Prerequisites

    Setup_Requirements: Test utility with defined section completion states
     User_Roles_Permissions: Utility PlansAdministrator access
     Test_Data: 6 sections with mixed completion percentages
     Prior_Test_Cases: TC_001 must pass

    Test Procedure

    Step #

    Action

    Expected Result

    Test Data

    Comments

    1

    Record initial overall progress percentage

    Note baseline: 60%

    Initial: 60% = (67+67+50+50+33+67)/6 sections

    AC1 - Baseline measurement using average calculation

    2

    Navigate to lowest completion section (Pricing & TariffsBilling Management33%)

    • Section loads successfully

    Pricing & Billing section with 1 of 3 fields complete

    Section has Rate Plans, Payment Methods, Billing Cycles

    3

    Complete 50% of remaining configuration in section

    Configuration saves successfully

    Add Payment Methods configuration (2 of 3 fields complete)

    Partial completion test - specific field addition

    4

    Return to dashboard

    Overall progress updates automatically

    Expected real-time update within 500ms

    AC1 - Real-time update validation

    5

    Verify overall progress calculation

    Should increase proportionally

    Expected: ~64.5% = (67+67+50+50+67+67)/6 = 61.33%

    AC1 - Calculation accuracy using formula

    6

    Verify visual progress bar updates

    Bar reflects new percentage visually

    Visual bar at ~61.33%, blue fill increases

    AC1 - Visual indicator update

    7

    Complete remaining section configuration

    All required fields completed

    Complete Billing Cycles configuration (3 of 3 fields = 100%)

    Full section completion

    8

    Verify final overall progress update

    Progress reflects 100% section completion

    Expected: ~66.83% = (67+67+50+50+100+67)/6

    AC1 - Complete section impact calculation

    9

    Test calculation with multiple section updates

    Update 2 more sections simultaneously

    Update Service Areas (50% to 100%) and Calendar (50% to 100%)

    Multiple updates validation

    10

    Verify progress calculation performance

    Updates occur within 500ms

    Real-time calculation speed measurement

    Performance requirement validation

    Verification Points

    Primary_Verification: Overall progress percentage calculates correctly and updates in real-time with visual indicators
     Secondary_Verifications: Calculations happen within 500ms, visual progress bar accurately reflects percentage changes
     Negative_Verification: Progress never exceeds 100%, calculations remain accurate with multiple simultaneous updates



    AC2: Break Down Configuration Completion by Section with Individual Progress Percentages

    Test Case 3: Verify Individual Configuration Section Progress Display

    Test Case Metadata

    Test Case ID: UTILITY_ADMIN_TC_003
     Title: AC2 - Verify Individual Configuration Section Progress Display
     Created By: Arpita
     Created Date: June 10, 2025
     Version: 1.0

    Classification

    Module/Feature: Configuration Sections
     Test Type: Functional/UI


  •  Test Level: System

  •  Priority: P1-Critical

  •  Execution Phase: Smoke

  •  Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-Overview,Onboarding, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Engineering,Product, Customer-All,Enterprise, Risk-Medium,High, Business-Critical, Revenue-Impact-Medium, auth-Integration-Internal, Section-Progress, Onboarding-Services, cx-Services,Database, HappyPath, DatabaseHappyPath

Business Context

  • Customer_Segment: Enterprise
    All

  • Revenue_Impact: Medium

  •  Business_Priority: Must-Have
  • Customer_Journey:
    Daily-UsageCustomer_Journey: Onboarding

  •  Compliance_Required: Yes

  •  SLA_Related: No

    Quality Metrics

    Risk_Level: High
     Complexity_Level: Medium
     Expected_Execution_Time: 4 minutes
     Reproducibility_Score: High
     Data_Sensitivity: Medium
     Failure_Impact: High

    Coverage Tracking

    Feature_Coverage: 100% of individual section progress display
     Integration_Points: Onboarding Services, Configuration Database
     Code_Module_Mapped: Configuration
     Requirement_Coverage: Complete - AC2
     Cross_Platform_Support: Web

    Stakeholder Reporting

    Primary_Stakeholder: Product
     Report_Categories: Configuration-Quality, User-Experience
     Trend_Tracking: Yes


 Executive_Visibility: No
 Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging


  •  Browser/Version: Chrome Latest

  •  Device/OS: Windows 10/11
  • Dependencies:
    AuthenticationScreen_Resolution: service,Desktop-1920x1080
     Dependencies: Onboarding Services, Configuration Database
    connectionPerformance_Baseline: < 2 seconds for section data load

 Data_Requirements: Test utility with varied section completion levels

Prerequisites

  • Setup_Requirements: Test utility with known section completion states
     User_Roles_Permissions: Utility Administrator,Administrator Billing Manager, or Billing Specialistaccess

  • Test_Data:
    MixTest_Data: of6 activeconfiguration andsections inactivewith plans/tariffsdifferent incompletion systempercentages

 Prior_Test_Cases: TC_001 must pass

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Navigate to Overview dashboardAction

DashboardExpected loads successfullyResult

ValidTest credentialsData

Access overviewComments

21

VerifyNavigate activeto plansConfiguration displaySections area

ShowsSection "4displays active"all with6 distinctconfiguration visual indicatorcards

ActiveBottom planssection dataof dashboard, grid layout

Green/positiveAC2 indicator- Section breakdown visibility validation

32

Verify inactiveCore plansSystem displaySettings displays individual progress

Shows "8 inactive"67%" with distinct visual indicator

InactiveExpected: plans67% data(2 of 3 fields: Organization Details, Utility Services completed)

Gray/neutralAC2 indicator- Individual percentage calculation

43

Verify activeStaff tariffs& displayAccess Control displays individual progress

Shows "18 active"67%" with distinct visual indicator

ActiveExpected: tariffs67% data(2 of 3 fields: Admin Users, Role Permissions completed)

VisualAC2 differentiation- Individual percentage validation

54

Verify inactiveCalendar tariffs& displayScheduling displays individual progress

Shows "7 inactive"50%" with distinct visual indicator

InactiveExpected: tariffs50% data(1 of 2 fields: Working Hours completed, Holidays pending)

StatusAC2 clarity- Individual percentage accuracy

65

CheckVerify statusService colorAreas codingdisplays individual progress

ActiveShows items"50%" usewith differentvisual colors than inactiveindicator

ColorExpected: scheme50% (1 of 2 fields: Geographic Regions completed, Coverage Maps pending)

AC2 - Individual percentage display

6

Verify Pricing & Billing displays individual progress

Shows "33%" with visual indicator

Expected: 33% (1 of 3 fields: Rate Plans completed, Payment Methods & Billing Cycles pending)

AC2 - Individual percentage verification

7

Verify ID & Reference Numbers displays individual progress

Shows "67%" with visual indicator

Expected: 67% (2 of 3 fields: Customer ID Format, Invoice Numbering completed)

AC2 - Individual percentage consistency

8

Check that each section has distinct progress indicators

All sections show different percentages correctly

6 different completion levels: 67%, 67%, 50%, 50%, 33%, 67%

AC2 - Section-specific progress validation

9

Verify visual consistency across all section cards

Consistent styling and layout for all sections

Uniform card design: 300px width, 200px height, consistent padding

Visual accessibilitydesign validation

10

Test section progress independence

Each section progress is calculated independently

No cross-section interference in calculations

Independent calculation verification

Verification Points

  • Primary_Verification: All 6 configuration sections display individual progress percentages as specified in AC2
    ClearSecondary_Verifications: Visual indicators are consistent, percentages reflect actual section completion
     Negative_Verification: No missing sections, incorrect percentages, or broken visual distinctionindicators



    Test betweenCase active4: Verify Section Progress Calculation Logic and inactive itemsUpdates

  • Secondary_Verifications: Color coding consistent, counts accurate
  • Negative_Verification: No ambiguity in status representation

TEST CASE 3: Recently Updated Plans and Tariffs Display

Test Case Metadata

  • Test Case ID: UTILITY_ADMIN_TC_004
    ONB02US05_TC_003

  • Title: AC2 - Verify systemSection displaysProgress recentlyCalculation updated plansLogic and tariffsUpdates
    with timestamps and categories (AC-3)
  • Created By: Arpita

  •  Created Date: June 03,10, 2025

  •  Version: 1.0

Classification

  • Module/Feature: Configuration Progress Logic
     Test Type: Functional/API
     Test Level: Integration
     Priority: P1-Critical
     Execution Phase: Regression
     Automation Status: Manual

    Enhanced Tags for 17 Reports Support

    Tags: MOD-Onboarding, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-Medium, Integration-Internal, Calculation-Logic, Onboarding-Services, API, Database, HappyPath

    Business Context

    Customer_Segment: Enterprise
     Revenue_Impact: Medium
     Business_Priority: Must-Have
     Customer_Journey: Onboarding
     Compliance_Required: Yes
     SLA_Related: No

    Quality Metrics

    Risk_Level: High
     Complexity_Level: High
     Expected_Execution_Time: 6 minutes
     Reproducibility_Score: High
     Data_Sensitivity: Medium
     Failure_Impact: High

    Coverage Tracking

    Feature_Coverage: 100% of section progress calculation logic
     Integration_Points: Onboarding Services, Configuration API, Database
     Code_Module_Mapped: Configuration Engine
     Requirement_Coverage: Complete - AC2
     Cross_Platform_Support: Web

    Stakeholder Reporting

    Primary_Stakeholder: Engineering
     Report_Categories: Business-Logic-Validation, Configuration-Quality
     Trend_Tracking: Yes
     Executive_Visibility: No
     Customer_Impact_Level: High

    Requirements Traceability

    Test Environment

    Environment: Staging
     Browser/Version: Chrome Latest
     Device/OS: Windows 11
     Screen_Resolution: Desktop-1920x1080
     Dependencies: Configuration API, Onboarding Services, Database
     Performance_Baseline: < 500ms for progress recalculation
     Data_Requirements: Section with known field requirements

    Prerequisites

    Setup_Requirements: Access to section configuration details
     User_Roles_Permissions: Utility PlansAdministrator access
     Test_Data: Pricing & TariffsBilling Managementsection with 3 required fields, 1 completed


  •  Prior_Test_Cases: TC_003 must pass

    Test Procedure

    Step #

    Action

    Expected Result

    Test Data

    Comments

    1

    Record initial Pricing & Billing section progress

    Note baseline: 33% (1 of 3 fields complete)

    Initial: 33% = (1 completed field / 3 total fields) × 100

    AC2 - Baseline calculation validation

    2

    Navigate to Pricing & Billing configuration

    Section loads with current field states

    Fields: Rate Plans (✓), Payment Methods (✗), Billing Cycles (✗)

    Configuration state verification

    3

    Complete one additional required field

    Field saves successfully

    Add Payment Methods configuration with ACH, Credit Card, Check options

    Incremental progress testing

    4

    Return to dashboard and verify section progress

    Should show 67% (2 of 3 fields complete)

    Expected: 67% = (2 completed fields / 3 total fields) × 100

    AC2 - Calculation accuracy validation

    5

    Verify progress calculation independence

    Other sections remain unchanged

    Other sections maintain: Core:67%, Staff:67%, Calendar:50%, Service:50%, ID:67%

    AC2 - Section independence verification

    6

    Complete remaining field in Pricing & Billing

    All required fields completed

    Add Billing Cycles: Monthly, Quarterly, Annual cycles

    Full completion testing

    7

    Verify section shows 100% completion

    Progress updates to 100%

    Expected: 100% = (3 completed fields / 3 total fields) × 100

    AC2 - Complete state validation

    8

    Test partial field completion handling

    Partially filled fields don't count as complete

    Enter incomplete rate plan data (missing price)

    Partial completion logic verification

    9

    Verify section progress doesn't increment prematurely

    Progress remains at previous level

    Should stay at 67% until field validation passes

    AC2 - Validation requirement testing

    10

    Test progress calculation performance

    Updates occur within 500ms

    Real-time calculation speed: timestamp measurements

    Performance validation requirement

    Verification Points

    Primary_Verification: Individual section progress calculates correctly based on completed vs. required fields per AC2
     Secondary_Verifications: Section progress updates independently, calculations happen in real-time within 500ms
     Negative_Verification: Partial completions don't increment progress, other sections unaffected by individual updates



    AC3: Allow Direct Navigation to Configuration Sections via "Configure Section" Buttons

    Test Case 5: Verify Direct Navigation to Configuration Sections

    Test Case Metadata

    Test Case ID: UTILITY_ADMIN_TC_005
     Title: AC3 - Verify Direct Navigation to Configuration Sections via Configure Buttons
     Created By: Arpita
     Created Date: June 10, 2025
     Version: 1.0

    Classification

    Module/Feature:Utility Admin Dashboard
     Test Type: Functional/UI


  •  Test Level: System

  •  Priority: P1-Critical
     Execution Phase: Smoke
     Automation Status: Manual

    Enhanced Tags for 17 Reports Support

    Tags: MOD-Onbaording, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Product, Customer-Enterprise, Risk-Medium, Business-High, Revenue-Impact-Low, Integration-Internal, Navigation-Flow, Onboarding-Services, HappyPath

    Business Context

    Customer_Segment: Enterprise
     Revenue_Impact: Low
     Business_Priority: Must-Have
     Customer_Journey: Onboarding
     Compliance_Required: No
     SLA_Related: No

    Quality Metrics

    Risk_Level: Medium
     Complexity_Level: Low
     Expected_Execution_Time: 4 minutes
     Reproducibility_Score: High
     Data_Sensitivity: Low
     Failure_Impact: Medium

    Coverage Tracking

    Feature_Coverage: 100% of configuration section navigation
     Integration_Points: Onboarding Services, Navigation Router
     Code_Module_Mapped: Navigation
     Requirement_Coverage: Complete - AC3
     Cross_Platform_Support: Web

    Stakeholder Reporting

    Primary_Stakeholder: Product
     Report_Categories: User-Experience, Navigation-Flow
     Trend_Tracking: No
     Executive_Visibility: No
     Customer_Impact_Level: Medium

    Requirements Traceability

    Test Environment

    Environment: Staging
     Browser/Version: Chrome Latest
     Device/OS: Windows 11
     Screen_Resolution: Desktop-1920x1080
     Dependencies: Onboarding Services, Configuration modules
     Performance_Baseline: < 2 seconds for navigation
     Data_Requirements: All configuration sections available

    Prerequisites

    Setup_Requirements: All configuration sections properly configured
     User_Roles_Permissions: Utility Administrator access
     Test_Data: 6 configuration sections with "Configure Section" buttons
     Prior_Test_Cases: TC_003 must pass

    Test Procedure

    Step #

    Action

    Expected Result

    Test Data

    Comments

    1

    Locate all "Configure Section" buttons on dashboard

    6 blue "Configure Section" buttons visible

    All 6 configuration cards with blue buttons (#007bff)

    AC3 - Button availability verification

    2

    Click "Configure Section" on Core System Settings

    Navigates directly to Core System configuration page

    Core System Settings card → /config/core-system

    AC3 - Direct navigation validation

    3

    Verify navigation success and page load

    Configuration page loads within 2 seconds

    Expected: Core System config page with Organization Details form

    AC3 - Successful navigation timing

    4

    Return to dashboard and test Staff & Access Control

    Click button navigates to Staff configuration

    Staff & Access Control card → /config/staff-access

    AC3 - Navigation consistency check

    5

    Test Calendar & Scheduling navigation

    Button navigates to Calendar configuration page

    Calendar & Scheduling card → /config/calendar

    AC3 - All sections accessible validation

    6

    Test Service Areas navigation

    Button navigates to Service Areas configuration

    Service Areas card → /config/service-areas

    AC3 - Complete navigation coverage

    7

    Test Pricing & Billing navigation

    Button navigates to Pricing configuration page

    Pricing & Billing card → /config/pricing

    AC3 - Critical section navigation

    8

    Test ID & Reference Numbers navigation

    Button navigates to ID configuration page

    ID & Reference Numbers card → /config/id-reference

    AC3 - Final section navigation

    9

    Verify button styling and accessibility

    All buttons have consistent styling and are clickable

    Blue buttons, white text, hover effect (#0056b3)

    UI consistency and accessibility

    10

    Test navigation performance across all sections

    All navigations complete within 2 seconds

    Measure load times for all 6 sections

    Performance validation requirement

    Verification Points

    Primary_Verification: All 6 "Configure Section" buttons provide direct navigation to their respective configuration pages per AC3
     Secondary_Verifications: Navigation completes within 2 seconds, consistent button styling and behavior
     Negative_Verification: No broken links, missing buttons, or navigation failures



    Test Case 6: Verify Configuration Section Access and Return Navigation Flow

    Test Case Metadata

    Test Case ID: UTILITY_ADMIN_TC_006
     Title: AC3 - Verify Configuration Section Access and Return Navigation Flow
     Created By: Arpita
     Created Date: June 10, 2025
     Version: 1.0

    Classification

    Module/Feature: Utility Admin Dashboard
     Test Type: Functional/UI
     Test Level: System
     Priority: P2-High


  •  Execution Phase: Regression

  •  Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-Overview,Onbaording, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering,QA, Customer-All,Enterprise, Risk-Low,Medium, Business-High,Medium, Revenue-Impact-Low, auth-Integration-Internal, User-Flow, Onboarding-Services, cx-HappyPath

    Business Context

    Customer_Segment: Enterprise
     Revenue_Impact: Low
     Business_Priority: Should-Have
     Customer_Journey: Onboarding
     Compliance_Required: No
     SLA_Related: No

    Quality Metrics

    Risk_Level: Medium
     Complexity_Level: Medium
     Expected_Execution_Time: 5 minutes
     Reproducibility_Score: High
     Data_Sensitivity: Low
     Failure_Impact: Medium

    Coverage Tracking

    Feature_Coverage: 100% of navigation flow and return paths
     Integration_Points: Onboarding Services, HappyPath,Navigation Databasesystem


 Code_Module_Mapped: Navigation
 Requirement_Coverage: Complete - AC3
 Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: QA
 Report_Categories: User-Experience, Navigation-Quality
 Trend_Tracking: No
 Executive_Visibility: No
 Customer_Impact_Level: Medium

Requirements Traceability

Test Environment

Environment: Staging
 Browser/Version: Chrome Latest
 Device/OS: Windows 11
 Screen_Resolution: Desktop-1920x1080
 Dependencies: Onboarding Services, Configuration modules
 Performance_Baseline: < 2 seconds for navigation
 Data_Requirements: Configuration sections with save/cancel functionality

Prerequisites

Setup_Requirements: All configuration sections operational
 User_Roles_Permissions: Utility Administrator access
 Test_Data: Sections with configurable fields and navigation controls
 Prior_Test_Cases: TC_005 must pass

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Access Overview dashboardAction

DashboardExpected displays recent updates sectionsResult

NavigationTest Data

Recent data visibilityComments

21

VerifyNavigate Recentlyto UpdatedPricing Plans& sectionBilling via "Configure Section"

ShowsConfiguration planpage namesloads with timestampssuccessfully

"ResidentialPricing Basic",& "BusinessBilling Premium",section "Summerat Special", "Today, 10:30 AM"/config/pricing

ChronologicalAC3 order- Access validation with URL verification

32

CheckVerify planconfiguration timestampsform and fields display

DisplaysAll accurateconfiguration modificationfields timesare accessible

RecentRate modificationPlans dataform, Payment Methods checkboxes, Billing Cycles dropdown

TimeAC3 accuracy- Section functionality validation

43

VerifyMake Recentlyconfiguration Updatedchanges Tariffsand sectionsave

ShowsChanges tariffsave namessuccessfully with timestampsconfirmation

"StandardAdd Electricitynew Rate",rate plan "PeakResidential HourBasic" Rate",- "Winter$0.15/kWh, Discount"Tier "Today,1: 9:450-500 AM"kWh

RecentSave updatesfunctionality with specific test data

54

CheckUse tariffback/return timestampsnavigation to dashboard

DisplaysReturns accurateto modificationdashboard timessuccessfully

RecentBrowser modificationback databutton or "Return to Dashboard" link

ChronologicalAC3 display- Return navigation validation

65

Verify categoriesdashboard displayreflects configuration changes

ShowsProgress utilitypercentage type/categoryupdates foron each itemreturn

Plan/TariffPricing categories& Billing progress increases from 33% to 67%

CategoryIntegration identificationvalidation between sections

6

Test navigation to different section without saving

Navigate to Service Areas from Pricing & Billing

Unsaved changes in Pricing & Billing configuration

Cross-section navigation testing

7

Verify unsaved changes handling

System prompts to save or discard changes

"Save changes before leaving?" confirmation modal

Data protection mechanism validation

8

Test direct dashboard navigation from section

Use main navigation to return to dashboard

Dashboard menu link in header navigation

Alternative return path testing

9

Test browser refresh within configuration section

Section reloads properly with current data

F5 refresh on configuration page, data persistence check

Data persistence validation

10

Verify breadcrumb or navigation state

Clear indication of current location

Breadcrumb: "Dashboard > Configuration > Pricing & Billing"

User orientation and navigation context

Verification Points

  • Primary_Verification: Complete navigation flow works from dashboard to configuration sections and back per AC3
    RecentSecondary_Verifications: Data persistence, unsaved changes protection, alternative navigation paths work
     Negative_Verification: No navigation deadends, data loss, or broken return paths



    AC4: Display Operational Metrics Related to Completed Configurations

    Test Case 7: Verify Operational Metrics Display for Completed Configurations

    Test Case Metadata

    Test Case ID: UTILITY_ADMIN_TC_007
     Title: AC4 - Verify Operational Metrics Display for Completed Configurations
     Created By: Arpita
     Created Date: June 10, 2025
     Version: 1.0

    Classification

    Module/Feature:Utility Admin Dashboard
     Test Type: Functional/Integration
     Test Level: System
     Priority: P1-Critical
     Execution Phase: Regression
     Automation Status: Manual

    Enhanced Tags for 17 Reports Support

    Tags: MOD-Onboarding, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-High, Integration-End-to-End, Metrics-Display, cx-Services, mx-Services, bx-Services, CrossModule, API, Database, HappyPath

    Business Context

    Customer_Segment: Enterprise
     Revenue_Impact: High
     Business_Priority: Must-Have
     Customer_Journey: Daily-Usage
     Compliance_Required: Yes
     SLA_Related: Yes

    Quality Metrics

    Risk_Level: High
     Complexity_Level: High
     Expected_Execution_Time: 6 minutes
     Reproducibility_Score: High
     Data_Sensitivity: High
     Failure_Impact: Critical

    Coverage Tracking

    Feature_Coverage: 100% of operational metrics display
     Integration_Points: CX Services, BX Services, MX Services, Cross-module APIs
     Code_Module_Mapped: KPI Engine
     Requirement_Coverage: Complete - AC4
     Cross_Platform_Support: Web

    Stakeholder Reporting

    Primary_Stakeholder: Engineering
     Report_Categories: Financial-Accuracy, Operational-Metrics
     Trend_Tracking: Yes
     Executive_Visibility: Yes
     Customer_Impact_Level: High

    Requirements Traceability

    Test Environment

    Environment: Staging
     Browser/Version: Chrome Latest
     Device/OS: Windows 11
     Screen_Resolution: Desktop-1920x1080
     Dependencies: CX Services, BX Services, MX Services, Cross-module APIs, Database
     Performance_Baseline: < 500ms for metrics load
     Data_Requirements: Operational data from completed configurations

    Prerequisites

    Setup_Requirements: Completed configurations with operational data
     User_Roles_Permissions: Utility Administrator access
     Test_Data: Revenue: $1.23M, Service Requests: 142, Work Orders: 87/112, Billing: 76%
     Prior_Test_Cases: Configuration completion tests must pass

    Test Procedure

    Step #

    Action

    Expected Result

    Test Data

    Comments

    1

    Navigate to dashboard and locate operational metrics

    4 main KPI widgets display at top

    Monthly Revenue, Billing Cycle, Service Requests, Work Orders

    AC4 - Metrics visibility validation

    2

    Verify Monthly Revenue metrics display

    Shows $1.23M with 8.5% growth indicator

    Expected: $1.23M current month, Previous: $1.13M, Growth: ((1.23-1.13)/1.13)*100 = 8.85% ≈ 8.5%

    AC4 - Financial metrics with growth formula

    3

    Verify Billing Cycle operational metrics

    Shows 76% complete with "In Progress" status

    Expected: 76% = (Generated: 52,430, Delivered: 49,856, Paid: 36,701) Progress = (Delivered/Generated)*100 = 95%, Cycle = 76%

    AC4 - Billing operations calculation

    4

    Verify Service Requests operational metrics

    Shows 142 open requests with 12% increase trend

    Expected: 142 current, 127 previous, Increase: ((142-127)/127)*100 = 11.81% ≈ 12%

    AC4 - Customer service metrics with trend

    5

    Verify Work Orders operational metrics

    Shows 87/112 completed with "On Track" status

    Expected: 87 completed, 112 total, Completion Rate: (87/112)*100 = 77.68%, Status: On Track

    AC4 - Field operations metrics calculation

    6

    Verify Revenue Collection detailed metrics

    Collection efficiency: 89%, Today's collection: $42,850

    Expected: Collection Efficiency = (Total Collected/Total Billable)*100 = (427,200/480,000)*100 = 89%

    AC4 - Financial collection accuracy

    7

    Verify Customer Service breakdown

    Service requests: 142, Complaints: 234, Resolution rate calculation

    Complaint Resolution Rate = (Resolved Complaints/Total Complaints)*100 = (200/234)*100 = 85.47%

    AC4 - Customer service calculations

    8

    Verify Meter Management metrics

    Reading cycle: 84%, Alerts: 37, Exception handling

    Reading Cycle Completion = (Completed Readings/Total Scheduled)*100 = (8,400/10,000)*100 = 84%

    AC4 - Meter management calculations

    9

    Test real-time metric updates

    Metrics refresh within 500ms when data changes

    Simulate new work order completion, verify count updates

    AC4 - Real-time update validation

    10

    Verify cross-module data integration

    All metrics reflect data from respective modules (CX, BX, MX, WX)

    Cross-module data consistency check

    AC4 - Integration validation

    Verification Points

    Primary_Verification: All operational metrics display correctly with accurate timestampscalculations andper categoriesAC4

  • Secondary_Verifications:
    ChronologicalSecondary_Verifications: orderReal-time maintained,updates categorieswork, clearlycross-module shownintegration functions properly

  •  Negative_Verification: No missing timestampsmetrics, calculation errors, or categorydata informationinconsistencies



TESTTest CASECase 4:8: MultipleVerify RateKPI TypesCalculation SupportValidation and Cross-Module Integration

Test Case Metadata

  • Test Case ID: UTILITY_ADMIN_TC_008
    ONB02US05_TC_004

  • Title: AC4 - Verify systemKPI supportsCalculation at least four different rate types: Flat, Slab, Fixed,Validation and SeasonalCross-Module (AC-4)Integration

  •  Created By: Arpita

  •  Created Date: June 03,10, 2025

  •  Version: 1.0

Classification

  • Module/Feature: Utility PlansAdmin &Dashboard
    Tariffs Management

  • Test Type: API/Integration
    Functional
  • Test Level: Integration
    System
  • Priority: P1-Critical

  •  Execution Phase: Regression

  •  Automation Status: Manual

     Planned-for-Automation

Enhanced Tags for 17 Reports Support

  • Tags: MOD-Onboarding, P1-Critical, Phase-Regression, Type-API, Platform-Web, Report-Engineering, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Cross-Module, API-Testing, cx-Services, bx-Services, mx-Services, CrossModule, API, Database

    Business Context

    Customer_Segment: Enterprise
    Revenue_Impact: High
     Business_Priority: Must-Have
     Customer_Journey: Daily-Usage
     Compliance_Required: Yes
     SLA_Related: Yes

    Quality Metrics

    Risk_Level: High
     Complexity_Level: High
     Expected_Execution_Time: 8 minutes
     Reproducibility_Score: High
     Data_Sensitivity: High
     Failure_Impact: Critical

    Coverage Tracking

    Feature_Coverage: 100% of KPI calculation and cross-module integration
     Integration_Points: CX, BX, MX, WX modules, KPI Calculation API
     Code_Module_Mapped: KPI Engine, Integration Layer
     Requirement_Coverage: Complete - AC4
     Cross_Platform_Support: Web

    Stakeholder Reporting

    Primary_Stakeholder: Engineering
     Report_Categories: API-Health, Cross-Module-Integration, Financial-Accuracy
     Trend_Tracking: Yes
     Executive_Visibility: Yes
     Customer_Impact_Level: High

    Requirements Traceability

    Test Environment

    Environment: Staging
     Browser/Version: Chrome Latest
     Device/OS: Windows 11
     Screen_Resolution: Desktop-1920x1080
     Dependencies: All module APIs (CX, BX, MX, WX), KPI Calculation Service, Database
     Performance_Baseline: < 500ms for KPI calculations
     Data_Requirements: Cross-module operational data

    Prerequisites

    Setup_Requirements: All modules operational with test data
     User_Roles_Permissions: Utility Administrator access
     Test_Data: Multi-module test data for KPI calculations
     Prior_Test_Cases: TC_007 must pass

    Test Procedure

    Step #

    Action

    Expected Result

    Test Data

    Comments

    1

    Test Revenue Collection KPI calculation

    API returns accurate collection efficiency

    Total Billable: $480,000, Collected: $427,200, Efficiency: (427,200/480,000)*100 = 89%

    AC4 - Financial KPI formula validation

    2

    Test Billing Cycle Progress calculation

    API returns correct billing cycle metrics

    Generated: 52,430, Delivered: 49,856, Paid: 36,701, Cycle Progress: 76%

    AC4 - Billing operations calculation

    3

    Test Service Request metrics from CX module

    API returns accurate service request data

    Open Requests: 142, Previous: 127, Growth: ((142-127)/127)*100 = 11.81%

    AC4 - CX module integration

    4

    Test Work Order metrics from WX module

    API returns correct work order completion

    Completed: 87, Total: 112, In Progress: 15, Overdue: 10, Completion Rate: 77.68%

    AC4 - WX module integration

    5

    Test Meter Management from MX module

    API returns meter reading and alert data

    Reading Completion: 84%, Total Alerts: 37, Exception Rate: (37/10,000)*100 = 0.37%

    AC4 - MX module integration

    6

    Test cross-module data correlation

    Service requests link to work orders correctly

    Service Request SR-2024-1001 → Work Order WO-2024-5501 correlation

    AC4 - Cross-module relationship

    7

    Test API performance under load

    All KPI APIs respond within 500ms

    Concurrent API calls: 50 requests/second performance test

    AC4 - Performance validation

    8

    Test error handling for module unavailability

    Graceful degradation when modules are down

    Simulate BX module down, verify error handling and partial metrics display

    AC4 - Error resilience testing

    9

    Test data consistency across modules

    KPI calculations remain consistent

    Cross-validate billing data between BX module and dashboard KPIs

    AC4 - Data integrity validation

    10

    Test real-time synchronization

    KPI updates when module data changes

    Update work order status in WX, verify dashboard reflects change within 500ms

    AC4 - Real-time sync validation

    Verification Points

    Primary_Verification: All KPI calculations are accurate and cross-module integration works correctly per AC4
     Secondary_Verifications: API performance meets requirements, error handling functions properly
     Negative_Verification: No data corruption, calculation errors, or integration failures



    AC5: Log All Configuration Changes with Timestamp and User Information

    Test Case 9: Verify Configuration Change Audit Logging

    Test Case Metadata

    Test Case ID: UTILITY_ADMIN_TC_009
     Title: AC5 - Verify Configuration Change Audit Logging with Timestamp and User Information
     Created By: Arpita
     Created Date: June 10, 2025
     Version: 1.0

    Classification

    Module/Feature: Utility Admin Dashboard
     Test Type: Functional/Security
     Test Level: System
     Priority: P1-Critical
     Execution Phase: Regression
     Automation Status: Manual

    Enhanced Tags for 17 Reports Support

    Tags: MOD-Tariffs,, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Product,Engineering, Customer-All,Enterprise, Risk-High, Business-Critical, Revenue-Impact-High,Medium, bx-Integration-Internal, Audit-Trail, auth-Services, mx-Services,Database, HappyPath, DatabaseHappyPath

Business Context

  • Customer_Segment: Enterprise
    AllRevenue_Impact: Medium

  • Revenue_Impact:
    High
  • Business_Priority: Must-Have
  • Customer_Journey:
    Configuration-SetupCustomer_Journey: Daily-Usage

  •  Compliance_Required: Yes

  •  SLA_Related: Yes

Quality Metrics

  • Risk_Level: High

  • Complexity_Level:
    MediumComplexity_Level: High
  • Expected_Execution_Time:
    8Expected_Execution_Time: 7 minutes

  •  Reproducibility_Score: High

  •  Data_Sensitivity: High

  •  Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 100% of audit logging functionality
 Integration_Points: Authentication Services, Audit Database, Configuration API
 Code_Module_Mapped: Audit System
 Requirement_Coverage: Complete - AC5
 Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
 Report_Categories: Security-Compliance, Audit-Trail, Data-Governance
 Trend_Tracking: Yes
 Executive_Visibility: Yes
 Customer_Impact_Level: High

Requirements Traceability

Test Environment

  • Environment: Staging


  •  Browser/Version: Chrome Latest

  •  Device/OS: Windows 10/11

  •  Screen_Resolution: Desktop-1920x1080

  •  Dependencies: Authentication service,Services, DatabaseAudit connection,Database, TariffConfiguration configuration moduleAPI
  • Performance_Baseline:
    Performance_Baseline: <3 seconds200ms for rateaudit typelog selectioncreation

Prerequisites

  • Setup_Requirements:
    Valid user credentials with tariff creation permissions, Clean test environment
  • User_Roles_Permissions: Billing Manager or Utility Administrator
  • Test_Data: Rate type configuration data (Flat: $0.12/unit, Slab: multiple tiers, Fixed: $50/month, Seasonal: summer/winter rates)
  • Prior_Test_Cases: ONB02US05_TC_001 (Dashboard access),Data_Requirements: User authentication successfuldata, configuration change scenarios

Prerequisites

Setup_Requirements: Audit logging system enabled and configured
 User_Roles_Permissions: Utility Administrator access with audit privileges
 Test_Data: Test user: admin@testutility.com, Configuration changes for logging
 Prior_Test_Cases: Authentication and configuration tests must pass

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Navigate to Add Tariff formAction

TariffExpected creation form opensResult

NavigationTest Data

Access rate configurationComments

21

CheckMake Rateconfiguration Typechange dropdownin Core System Settings

ShowsChange Flat,saves Slab,successfully Fixed,and Seasonalaudit optionslog minimumcreated

RateUpdate typeOrganization optionsName from "Test Utility Corp" to "Test Utility Corporation"

RequiredAC5 rate- typesBasic audit logging validation

32

SelectVerify Flataudit ratelog typeentry creation

FlatLog rateentry configurationcreated interfacewith displaysall required fields

"Flat"Expected selectionFields: User ID, Username, Timestamp (ISO 8601), Action, Section, Old Value, New Value

SingleAC5 rate- inputComplete log entry validation

43

SelectValidate Slabtimestamp rate typeaccuracy

SlabTimestamp configurationreflects withactual tierchange optionstime (±5 seconds)

"Slab"Expected: selection2025-06-10T14:30:25.123Z format, within 5 seconds of action

MultipleAC5 tier- interfaceTimestamp precision validation

54

SelectVerify Fixeduser rateinformation typelogging

FixedUser ratedetails configurationaccurately interfacecaptured

"Fixed"Expected: selectionUser ID: USR_001, Username: admin@testutility.com, Role: Utility Administrator

FixedAC5 rate- setupUser identification validation

65

SelectTest Seasonalconfiguration ratechange typein Pricing & Billing

Seasonal date rangeComplex configuration change logged completely

Add rate plan: "Seasonal"Commercial selectionPeak" - Base: $0.12/kWh, Peak: $0.18/kWh (Mon-Fri 9AM-6PM)

Date-basedAC5 rates- Complex change logging

76

Verify Time-baseddetailed optionchange tracking

Time-basedOld rateand typenew availablevalues captured accurately

AdditionalOld: ratenull, typeNew: {"name":"Commercial Peak","base_rate":0.12,"peak_rate":0.18,"schedule":"weekdays_9to6"}

Peak/off-peakAC5 rates- Detailed value tracking

7

Test multiple simultaneous changes

All changes logged independently

Update 3 sections simultaneously: Core, Staff, Service Areas

AC5 - Concurrent change logging

8

Verify audit log integrity

No missing or corrupted log entries

Check sequence integrity, no gaps in log entry IDs

AC5 - Data integrity validation

9

Test audit log retention

Historical logs preserved correctly

Verify logs from previous day/week remain accessible

AC5 - Retention policy validation

10

Verify audit log security

Only authorized users can access audit logs

Test unauthorized access attempt returns 403 Forbidden

AC5 - Security access control

Verification Points

  • Primary_Verification: All fourconfiguration requiredchanges rateare typeslogged availablewith complete timestamp and functionaluser information per AC5

  • Secondary_Verifications:
    EachSecondary_Verifications: rateLog typeintegrity showsmaintained, appropriatesecurity configurationcontrols interfacefunction, retention policy works

  •  Negative_Verification: No missing ratelogs, typeunauthorized optionsaccess prevented, no data corruption



TESTTest CASECase 5:10: MultipleVerify UtilityError TypesHandling Supportand Edge Case Scenarios

Test Case Metadata

  • Test Case ID: UTILITY_ADMIN_TC_010
    ONB02US05_TC_005

  • Title: AC5 - Verify systemError supports at least three utility types: Water, Gas,Handling and ElectricityEdge (AC-5)Case Scenarios for Audit Logging

  •  Created By: Arpita

  •  Created Date: June 03,10, 2025

  •  Version: 1.0

Classification

  • Module/Feature: Error Handling
    Utility Plans & Tariffs Management

  • Test Type: Functional

  •  Test Level: System
  • Priority:
    P1-Critical
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags

  • Tags: MOD-Utilities, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Customer-All, Risk-Medium, Business-Critical, Revenue-Impact-High, bx-Services, mx-Services, HappyPath, Database

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Configuration-Setup
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Low
  • Expected_Execution_Time: 5 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome Latest
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Authentication service, Database connection, Utility configuration module
  • Performance_Baseline: <2 seconds for utility type selection

Prerequisites

  • Setup_Requirements: Valid user credentials with tariff creation permissions, Utility types configured in system
  • User_Roles_Permissions: Billing Manager or Utility Administrator
  • Test_Data: Utility type options (Electricity, Water, Gas), Utility-specific rate configurations
  • Prior_Test_Cases: ONB02US05_TC_001 (Dashboard access), User authentication successful


Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Navigate to Tariff creation

Access utility type selection

Navigation

Utility configuration

2

Check Utility Type dropdown

Shows Water, Gas, Electricity minimum

Utility options

Required utility types

3

Select Electricity utility

Electricity-specific options display

"Electricity" selection

Utility-specific settings

4

Select Water utility

Water-specific configuration shows

"Water" selection

Water utility settings

5

Select Gas utility

Gas-specific options available

"Gas" selection

Gas utility configuration

6

Verify utility-specific rates

Rate names filtered by utility type

Utility-rate mapping

Dynamic filtering

Verification Points

  • Primary_Verification: All three required utility types supported
  • Secondary_Verifications: Utility-specific configurations available
  • Negative_Verification: No missing utility type options

TEST CASE 6: Tariff Overlap Validation Prevention

Test Case Metadata

  • Test Case ID: ONB02US05_TC_006
  • Title: Verify system prevents overlapping validity periods for tariffs of same utility and rate type (AC-6)
  • Created By: Arpita
  • Created Date: June 03, 2025
  • Version: 1.0

Classification

  • Module/Feature: Utility Plans & Tariffs Management
  • Test Type: Functional
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags

  • Tags: MOD-Tariffs, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, bx-Services, mx-Services, Database

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Compliance_Required: Yes

Requirements Traceability

Prerequisites

  • User_Roles_Permissions: Billing Manager or Utility Administrator (All Roles)
  • Test_Data:
    • Existing Tariff: "Electricity Standard" (Jan 1, 2025 - Mar 31, 2025)
    • New Tariff: "Electricity Premium" (Feb 1, 2025 - Jul 31, 2025)

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Navigate to Tariff Management

Tariff listing page displays

Navigation

Access tariff section

2

Click "Add Tariff" button

Tariff creation form opens

Form access

Modal or new page

3

Enter tariff name

Field accepts unique name

"Electricity Premium"

Name validation

4

Select Utility Type

Dropdown selection

"Electricity"

Same as existing tariff

5

Select Rate Type

Dropdown selection

"Flat"

Same as existing tariff

6

Set validity period (overlapping)

Date fields with overlapping period

Start: Feb 1, 2025, End: Jul 31, 2025

Overlaps with existing

7

Attempt to save tariff

System displays overlap validation error

Save action

Error message with conflicting tariff name

8

Modify dates to non-overlapping

Adjust start date to after existing tariff

Start: Apr 1, 2025, End: Jul 31, 2025

Non-overlapping period

9

Save tariff

Tariff created successfully

Modified dates

Validation passes

Verification Points

  • Primary_Verification: System prevents overlapping tariffs and shows specific error message
  • Secondary_Verifications: Error message identifies conflicting tariff, non-overlapping dates work
  • Negative_Verification: Cannot save overlapping tariffs

TEST CASE 7: Guided Step-by-Step Tariff Creation Form

Test Case Metadata

  • Test Case ID: ONB02US05_TC_007
  • Title: Verify system provides guided, step-by-step form for creating new tariffs (AC-7)
  • Created By: Arpita
  • Created Date: June 03, 2025
  • Version: 1.0

Classification

  • Module/Feature: Utility Plans & Tariffs Management
  • Test Type: Functional
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Regression
  • Automation Status: Planned-for-Automation

Enhanced Tags

  • Tags: MOD-Tariffs, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Customer-All, Risk-Medium, Business-Critical, Revenue-Impact-High, bx-Services, Onboarding-Services, HappyPath, Database

Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Configuration-Setup
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 10 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome Latest
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Authentication service, Database connection, Form validation service
  • Performance_Baseline: <3 seconds for step transitions

Prerequisites

  • Setup_Requirements: Valid user credentials with tariff creation permissions, Clean test environment, Form wizard enabled
  • User_Roles_Permissions: Billing Manager or Utility Administrator
  • Test_Data: Complete tariff data (Name: "Premium Business Electric", Utility: Electricity, Rate Type: Slab, Validity: 01/01/2025-12/31/2025)
  • Prior_Test_Cases: ONB02US05_TC_001 (Dashboard access), ONB02US05_TC_004 (Rate types available)

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Click "Add Tariff" button

Guided form wizard opens

Navigation

Step-by-step interface

2

Verify form steps/sections

Clear indication of multiple steps

Form structure

Guided workflow

3

Complete basic tariff details

Progress to next step enabled

Tariff name, utility type

Step progression

4

Verify contextual help

Help text and tips displayed

Help indicators

User guidance

5

Complete rate configuration

Guided rate setup interface

Rate type selection

Configuration guidance

6

Verify validation messages

Clear error messages for invalid inputs

Invalid data

Error guidance

7

Complete tariff creation

All steps completed successfully

Complete tariff data

End-to-end workflow

Verification Points

  • Primary_Verification: Guided workflow with clear step progression
  • Secondary_Verifications: Contextual help available, validation guidance provided
  • Negative_Verification: Cannot skip required steps

TEST CASE 8: Slab-Based Rate Configuration with Multiple Consumption Tiers

Test Case Metadata

  • Test Case ID: ONB02US05_TC_008
  • Title: Verify system allows configuration of slab-based rates with multiple consumption tiers (AC-8)
  • Created By: Arpita
  • Created Date: June 03, 2025
  • Version: 1.0

Classification

  • Module/Feature: Utility Plans & Tariffs Management
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High

  •  Execution Phase: Regression

  •  Automation Status: Manual

     Planned-for-Automation

Enhanced Tags for 17 Reports Support

  • Tags: MOD-Tariffs,ErrorHandling, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Product,QA, Customer-All,Enterprise, Risk-High,Medium, Business-Critical,High, Revenue-Impact-High,Low, bx-Integration-All-Modules, Edge-Cases, auth-Services, mx-Services, HappyPath, Database

Business Context

  • Customer_Segment: Enterprise
    CommercialRevenue_Impact: Low

  • Revenue_Impact:
     Business_Priority: Should-Have
     Customer_Journey: Support
     Compliance_Required: Yes
     SLA_Related: No

    Quality Metrics

    Risk_Level: Medium
     Complexity_Level: High

  • Business_Priority:
    Must-HaveExpected_Execution_Time: 10 minutes
  • Customer_Journey:
    Configuration-SetupReproducibility_Score: Medium
  • Compliance_Required:
     Data_Sensitivity: Medium
     Failure_Impact: Medium

    Coverage Tracking

    Feature_Coverage: 100% of error handling scenarios
     Integration_Points: All system components, Error handling system
     Code_Module_Mapped: Error Handler, Audit System
     Requirement_Coverage: Complete - AC5 edge cases
     Cross_Platform_Support: Web

    Stakeholder Reporting

    Primary_Stakeholder: QA
     Report_Categories: System-Reliability, Error-Recovery, Audit-Compliance
     Trend_Tracking: Yes

  • SLA_Related:
    YesExecutive_Visibility: No

Quality Metrics

  • Risk_Level:
    HighCustomer_Impact_Level: Medium
  • Complexity_Level:

     High

  • Expected_Execution_Time: 12 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: Critical

Requirements Traceability

Test Environment

  • Environment: Staging


  •  Browser/Version: Chrome Latest

  •  Device/OS: Windows 10/11

  •  Screen_Resolution: Desktop-1920x1080
  • Dependencies:
    AuthenticationDependencies: service,All Databasesystem connection,components, RateError calculationsimulation enginecapabilities
  • Performance_Baseline:
    Performance_Baseline: Error recovery <5 30 seconds for slab configuration save

Prerequisites

  • Setup_Requirements:
    ValidData_Requirements: userEdge credentialscase withtest tariffdata, creationerror permissions,simulation Slabscenarios

    Prerequisites

    Setup_Requirements: rateError configurationsimulation enabledcapabilities configured

  • User_Roles_Permissions:
    Billing Manager orUser_Roles_Permissions: Utility Administrator access
  • Test_Data:
    CommercialTest_Data: WaterBoundary Basicvalue slabdata, configurationcorrupted fromdata user storyscenarios
  • Prior_Test_Cases:
    ONB02US05_TC_007Prior_Test_Cases: (GuidedTC_009 formmust access), Rate type selection successfulpass

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Create new tariff with Slab rate type

Slab configuration interface displays

Tariff: "Commercial Water Basic"

Rate type selection

2

Configure first slab (0-100 units)

Slab row added with From=0, To=100

Unit Rate: $0.08

First slab starts from 0

3

Add second slab (101-500 units)

New slab row, validates no overlap

Unit Rate: $0.10

Sequential ranges

4

Add third slab (501-1000 units)

New slab row continues sequence

Unit Rate: $0.12

Range continuation

5

Add final slab (1001+ units)

Slab with no upper limit

Unit Rate: $0.15, To: "No limit"

Open-ended range

6

Verify slab validation

System prevents overlapping ranges

Invalid slab data

Range validation

7

Save slab configuration

Tariff saved with complete slab structure

All slab data

Validation successful

Verification Points

  • Primary_Verification: Slab rates configured correctly with proper range validation
  • Secondary_Verifications: Multiple tiers supported, no gaps in consumption ranges
  • Negative_Verification: Cannot create overlapping or gap ranges

TEST CASE 9: Automatic Sample Billing Calculations Display

Test Case Metadata

  • Test Case ID: ONB02US05_TC_009
  • Title: Verify system automatically calculates and displays sample billing amounts for different consumption levels (AC-9)
  • Created By: Arpita
  • Created Date: June 03, 2025
  • Version: 1.0

Classification

  • Module/Feature: Utility Plans & Tariffs Management
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Automated

Enhanced Tags

  • Tags: MOD-Tariffs, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, bx-Services, cx-Services, HappyPath, Database

Requirements Traceability

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Configure slab rate tariff

Slab configuration completed

Commercial Water Basic example

Rate setup

2

Verify sample calculations display

System shows billing examples automatically

Various consumption levels

Auto-calculation

3

Check 100 units calculation

Shows $8.00 (100 × $0.08)

100 units consumption

First slab calculation

4

Check 600 units calculation

Shows $78.00 (100×$0.08 + 400×$0.10 + 100×$0.12)

600 units consumption

Multi-slab calculation

5

Verify flat rate calculations

Shows simple multiplication for flat rates

Flat rate example

Flat rate calculation

6

Check seasonal rate examples

Shows different seasonal calculations

Seasonal rate data

Season-based billing

7

Verify calculation accuracy

All sample calculations mathematically correct

Various scenarios

Math validation

Verification Points

  • Primary_Verification: Sample billing calculations display automatically and accurately
  • Secondary_Verifications: Different rate types show appropriate examples
  • Negative_Verification: No calculation errors or missing examples

TEST CASE 10: Complete Version History for Tariffs

Test Case Metadata

  • Test Case ID: ONB02US05_TC_010
  • Title: Verify system maintains complete version history for all tariffs including who made changes and when (AC-10)
  • Created By: Arpita
  • Created Date: June 03, 2025
  • Version: 1.0

Classification

  • Module/Feature: Utility Plans & Tariffs Management
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags

  • Tags: MOD-Audit, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, ax-Services, rx-Services, Database

Requirements Traceability

Prerequisites

  • Test_Data: Existing tariff "Standard Residential Electricity" with version history

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Navigate to existing tariff

Tariff details page displays

"Standard Residential Electricity"

Access existing tariff

2

Click "Version History"

Version history modal/page opens

Historical data

Shows all versions

3

Verify version list

All versions displayed chronologically

v1.0, v2.0, v3.0

Reverse chronological order

4

Check version details

Each version shows user, date, changes

Version metadata

Complete audit information

5

Modify tariff unit rate

Edit current version

Change from $0.12 to $0.15

Rate modification

6

Save with change summary

New version created automatically

Version incremented to v4.0

Auto-versioning

7

Verify new version in history

Latest version appears in history

v4.0 with current user and timestamp

Audit trail updated

8

Check user attribution

Shows who made each change

User identification

Change accountability

Verification Points

  • Primary_Verification: All changes tracked with complete audit information including user and timestamp
  • Secondary_Verifications: Version history complete, change summaries accurate
  • Negative_Verification: Cannot modify archived versions directly

TEST CASE 11: Tariff Status Display with Visual Indicators

Test Case Metadata

  • Test Case ID: ONB02US05_TC_011
  • Title: Verify system displays status (Active, Expired, Inactive) of each tariff with appropriate visual indicators (AC-11)
  • Created By: Arpita
  • Created Date: June 03, 2025
  • Version: 1.0

Classification

  • Module/Feature: Utility Plans & Tariffs Management
  • Test Type: Functional/UI
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags

  • Tags: MOD-Tariffs, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-Low, Business-High, Revenue-Impact-Low, cx-Services, HappyPath, Database

Requirements Traceability

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Navigate to Tariff Management

Tariff listing displays with status indicators

Navigation

Access tariff list

2

Verify Active tariff indicators

Active tariffs show green/positive visual indicator

Active tariffs

Status visibility

3

Verify Expired tariff indicators

Expired tariffs show red/warning visual indicator

Expired tariffs

Expiry indication

4

Verify pending tariff indicators

Pending tariffs show Yellow/neutral visual indicator

Pending tariffs

Pending status

5

Check status text labels

Clear text labels accompany visual indicators

Status labels

Text + visual clarity

6

Verify status consistency

Same status shows same indicator throughout system

Consistent indicators

UI consistency

7

Test status filtering

Can filter tariffs by status

Filter functionality

Status-based filtering

Verification Points

  • Primary_Verification: All tariff statuses display with appropriate visual indicators
  • Secondary_Verifications: Visual indicators consistent, text labels clear
  • Negative_Verification: No ambiguous status representations

TEST CASE 12: Upload and Download Tariff Data in Standard Formats

Test Case Metadata

  • Test Case ID: ONB02US05_TC_012
  • Title: Verify system allows authorized users to upload and download tariff data in standard formats (AC-12)
  • Created By: Arpita
  • Created Date: June 03, 2025
  • Version: 1.0

Classification

  • Module/Feature: Utility Plans & Tariffs Management
  • Test Type: Functional
  • Test Level: Integration
  • Priority: P3-Medium
  • Execution Phase: Regression
  • Automation Status: Planned-for-Automation

Enhanced Tags

  • Tags: MOD-DataOps, P3-Medium, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Customer-All, Risk-Medium, Business-Medium, Revenue-Impact-Low, bx-Services, mx-Services, HappyPath, Database

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Low
  • Business_Priority: Should-Have
  • Customer_Journey: Data-Management
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 15 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: Medium

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome Latest
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Authentication service, Database connection, File processing service
  • Performance_Baseline: <10 seconds for 100 records export/import

Prerequisites

  • Setup_Requirements: Valid user credentials with data export/import permissions, File upload capability enabled
  • User_Roles_Permissions: Billing Manager or Utility Administrator
  • Test_Data: Sample tariff data for export (minimum 5 tariffs), Valid CSV template, Modified CSV for import testing
  • Prior_Test_Cases: ONB02US05_TC_001 (Dashboard access), Tariff creation successful

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Export tariffs to CSV

File generated with correct format

Tariff export

Data format validation

2

Verify exported data

All tariff fields included correctly

CSV content

Data completeness

3

Verify CSV format

Standard CSV format with proper headers

Export file

Format compliance

4

Modify exported CSV

Make valid changes to data

Edited CSV

Data preparation

5

Import modified CSV

Data imported successfully

Import file

Bulk operations

6

Verify imported changes

Changes reflected in system

Updated records

Data synchronization

7

Test import validation

Invalid data rejected with errors

Invalid CSV

Error handling

Verification Points

  • Primary_Verification: Export/import maintains data integrity in standard formats
  • Secondary_Verifications: File format correct, validation works
  • Negative_Verification: Invalid imports properly rejected

TEST CASE 13: Filtering and Searching Capabilities for Tariff Management

Test Case Metadata

  • Test Case ID: ONB02US05_TC_013
  • Title: Verify system provides filtering and searching capabilities for tariff management screen (AC-13)
  • Created By: Arpita
  • Created Date: June 03, 2025
  • Version: 1.0

Classification

  • Module/Feature: Utility Plans & Tariffs Management
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Automated

Enhanced Tags

  • Tags: MOD-Tariffs, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-Low, Business-High, Revenue-Impact-Low, cx-Services, HappyPath, Database

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Low
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: Low
  • Complexity_Level: Medium
  • Expected_Execution_Time: 8 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: Low

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome Latest
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Authentication service, Database connection, Search indexing service
  • Performance_Baseline: <2 seconds for search results

Prerequisites

  • Setup_Requirements: Valid user credentials, Multiple tariffs with different attributes in system
  • User_Roles_Permissions: Billing Manager, Billing Specialist, or Utility Administrator
  • Test_Data: Mix of tariffs (different names, utilities, statuses, rate types) - minimum 10 tariffs for effective testing
  • Prior_Test_Cases: ONB02US05_TC_001 (Dashboard access), Multiple tariffs created

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Access Tariff Management screen

Search and filter options visible

Navigation

Filter interface

2

Test search by tariff name

Results filtered by name match

"Residential" search term

Text search

3

Test utility type filter

Shows only selected utility tariffs

"Electricity" filter

Utility filtering

4

Test rate type filter

Shows only selected rate type

"Slab" filter

Rate type filtering

5

Test status filter

Shows only selected status tariffs

"Active" filter

Status filtering

6

Test combined filters

Multiple filters work together

Combined filter criteria

Multi-filter functionality

7

Test search clear/reset

Filters can be cleared to show all

Clear filters

Reset functionality

Verification Points

  • Primary_Verification: Search and filtering work accurately and efficiently
  • Secondary_Verifications: Multiple filters can be combined, results update in real-time
  • Negative_Verification: No incorrect results, filters can be cleared

TEST CASE 14: Prevention of Tariff Deletion When In Use

Test Case Metadata

  • Test Case ID: ONB02US05_TC_014
  • Title: Verify system prevents deletion of tariffs currently in use by customer accounts (AC-14)
  • Created By: Arpita
  • Created Date: June 03, 2025
  • Version: 1.0

Classification

  • Module/Feature: Utility Plans & Tariffs Management
  • Test Type: Functional
  • Test Level: Integration
  • Priority: P1-Critical
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags

  • Tags: MOD-Tariffs, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, bx-Services, cx-Services, Database, Cross-module

Requirements Traceability

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Identify tariff in use by customers

Tariff assigned to active customer accounts

Active tariff with customers

In-use tariff

2

Attempt to delete in-use tariff

System prevents deletion with warning message

Delete action

Protection mechanism

3

Verify warning message

Clear message explains why deletion blocked

Error message

User guidance

4

Check customer count display

Shows number of customers using tariff

Usage statistics

Impact visibility

5

Test unused tariff deletion

Unused tariff can be deleted successfully

Unused tariff

Normal deletion

6

Verify deletion confirmation

Confirmation required before actual deletion

Deletion process

Safety measure

Verification Points

  • Primary_Verification: In-use tariffs cannot be deleted, appropriate warnings shown
  • Secondary_Verifications: Usage information displayed, unused tariffs can be deleted
  • Negative_Verification: No accidental deletion of in-use tariffs

TEST CASE 15: Automatic Tariff Status Update on Expiry

Test Case Metadata

  • Test Case ID: ONB02US05_TC_015
  • Title: Verify system automatically updates tariff status when validity dates expire (AC-15)
  • Created By: Arpita
  • Created Date: June 03, 2025
  • Version: 1.0

Classification

  • Module/Feature: Utility Plans & Tariffs Management
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Automated

Enhanced Tags

  • Tags: MOD-Status, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, bx-Services, rx-Services, HappyPath, Database

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Must-Have
  • Customer_Journey: Automated-Process
  • Compliance_Required: Yes
  • SLA_Related: Yes

Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 20 minutes (including wait time)
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: High

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome Latest
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Authentication service, Database connection, Scheduled job service, Date/time service
  • Performance_Baseline: Status update within 1 hour of expiry

Prerequisites

  • Setup_Requirements: Valid user credentials, System date/time accurate, Automated job scheduler enabled
  • User_Roles_Permissions: Billing Manager or Utility Administrator (for setup), System processes (for automation)
  • Test_Data: Test tariff with near-future expiry date (end date: current date + 1 day)
  • Prior_Test_Cases: ONB02US05_TC_007 (Tariff creation), System time synchronization verified

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Create tariff with near-future expiry

Tariff created with short validity period

End date: tomorrow

Test setup

2

Verify initial Active status

Tariff shows Active status

Active tariff

Current status

3

Wait for expiry date to pass

System processes date change

Date progression

Automated processing

4

Check updated status

Tariff automatically marked as Expired

Expired status

Auto-update verification

5

Verify status change logging

Status change recorded in audit trail

Audit logs

Change tracking

6

Test dashboard reflection

Overview dashboard reflects new expired count

Dashboard metrics

Real-time updates

Verification Points

  • Primary_Verification: Tariff status automatically updates to Expired when validity date passes
  • Secondary_Verifications: Status change logged, dashboard updates reflect changes
  • Negative_Verification: No manual intervention required for status updates

TEST CASE 16: Contextual Tips and Benefits Display

Test Case Metadata

  • Test Case ID: ONB02US05_TC_016
  • Title: Verify system displays contextual tips and benefits for different tariff configurations (AC-16)
  • Created By: Arpita
  • Created Date: June 03, 2025
  • Version: 1.0

Classification

  • Module/Feature: Utility Plans & Tariffs Management
  • Test Type: Functional/UI
  • Test Level: System
  • Priority: P3-Medium
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags

  • Tags: MOD-Guidance, P3-Medium, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Customer-All, Risk-Low, Business-Medium, Revenue-Impact-Low, cx-Services, Onboarding-Services, HappyPath

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Low
  • Business_Priority: Nice-to-Have
  • Customer_Journey: Configuration-Setup
  • Compliance_Required: No
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Low
  • Complexity_Level: Low
  • Expected_Execution_Time: 6 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Low

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome Latest
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Authentication service, Help content service
  • Performance_Baseline: <1 second for tip display

Prerequisites

  • Setup_Requirements: Valid user credentials, Help content configured in system
  • User_Roles_Permissions: Any authorized user (Billing Manager, Specialist, Administrator)
  • Test_Data: Various rate type configurations for tip testing
  • Prior_Test_Cases: ONB02US05_TC_007 (Form access), Help system operational

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Access tariff creation form

Contextual help indicators visible

Navigation

Help availability

2

Select Flat rate type

Tips displayed for flat rate benefits

Flat rate selection

Rate-specific guidance

3

Select Slab rate type

Tips shown for slab rate advantages

Slab rate selection

Tier benefits explanation

4

Configure seasonal rates

Seasonal rate benefits and tips displayed

Seasonal configuration

Season-specific guidance

5

Verify benefit calculations

Revenue impact tips for rate changes

Rate modifications

Financial guidance

6

Check contextual positioning

Tips appear near relevant form sections

Form interaction

Contextual placement

Verification Points

  • Primary_Verification: Contextual tips and benefits display for different configurations
  • Secondary_Verifications: Tips are relevant and helpful, positioned appropriately
  • Negative_Verification: No irrelevant or confusing guidance

TEST CASE 17: Version Comparison View for Tariffs

Test Case Metadata

  • Test Case ID: ONB02US05_TC_017
  • Title: Verify system provides comparison view between different versions of the same tariff (AC-17)
  • Created By: Arpita
  • Created Date: June 03, 2025
  • Version: 1.0

Classification

  • Module/Feature: Utility Plans & Tariffs Management
  • Test Type: Functional
  • Test Level: System
  • Priority: P3-Medium
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags

  • Tags: MOD-Audit, P3-Medium, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Customer-All, Risk-Low, Business-Medium, Revenue-Impact-Low, ax-Services, cx-Services, HappyPath, Database

Business Context

  • Customer_Segment: All
  • Revenue_Impact: Low
  • Business_Priority: Should-Have
  • Customer_Journey: Audit-Review
  • Compliance_Required: Yes
  • SLA_Related: No

Quality Metrics

  • Risk_Level: Low
  • Complexity_Level: Medium
  • Expected_Execution_Time: 7 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: Low

Requirements Traceability

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome Latest
  • Device/OS: Windows 10/11
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Authentication service, Database connection, Version control service
  • Performance_Baseline: <3 seconds for comparison view load

Prerequisites

  • Setup_Requirements: Valid user credentials, Tariff with multiple versions in system
  • User_Roles_Permissions: Billing Manager, Billing Specialist, or Utility Administrator
  • Test_Data: Multi-version tariff "Standard Residential Electricity" with at least 3 versions (v1.0, v2.0, v3.0)
  • Prior_Test_Cases: ONB02US05_TC_010 (Version history), Tariff modifications completed

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Access tariff with multiple versions

Version history available

Multi-version tariff

Version access

2

Select two versions for comparison

Comparison interface opens

v2.0 and v3.0

Version selection

3

Verify side-by-side display

Versions shown side by side

Comparison view

Visual comparison

4

Check difference highlighting

Changes highlighted between versions

Modified fields

Change visibility

5

Verify field-by-field comparison

All tariff fields compared

Complete comparison

Comprehensive view

6

Test comparison export

Comparison can be exported/printed

Export functionality

Documentation support

Verification Points

  • Primary_Verification: Version comparison clearly shows differences between tariff versions
  • Secondary_Verifications: All fields compared, changes highlighted effectively
  • Negative_Verification: No missing comparisons or unclear differences

TEST CASE 18: Permission Levels for Tariff Management

Test Case Metadata

  • Test Case ID: ONB02US05_TC_018
  • Title: Verify system enforces appropriate permission levels for tariff creation, editing, and activation (AC-18)
  • Created By: Arpita
  • Created Date: June 03, 2025
  • Version: 1.0

Classification

  • Module/Feature: Utility Plans & Tariffs Management
  • Test Type: Security
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Security
  • Automation Status: Manual

Enhanced Tags

  • Tags: MOD-Security, P1-Critical, Phase-Security, Type-Security, Platform-Web, Report-Product, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, auth-Services, rx-Services, Cross-module

Requirements Traceability

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Login as Billing Specialist

Limited access to read-only functions

Specialist credentials

Role restriction

2

Attempt to create new tariff

Access denied or option not available

Creation attempt

Permission validation

3

Login as Billing Manager

Full tariff management access

Manager credentials

Extended permissions

4

Verify creation permissions

Can create and edit tariffs

Manager actions

Create/edit access

5

Test activation permissions

Can activate/deactivate tariffs

Status changes

Activation control

6

Login as Utility Administrator

Administrative oversight access

Admin credentials

Administrative permissions

7

Verify audit access

Can view all audit trails

Audit functionality

Oversight capabilities

Verification Points

  • Primary_Verification: Role-based access strictly enforced for all tariff operations
  • Secondary_Verifications: Appropriate permissions for each role, audit access controlled
  • Negative_Verification: Unauthorized operations prevented

TEST CASE 19: Audit Logging for All Tariff-Related Actions

Test Case Metadata

  • Test Case ID: ONB02US05_TC_019
  • Title: Verify system logs all tariff-related actions for audit and compliance purposes (AC-19)
  • Created By: Arpita
  • Created Date: June 03, 2025
  • Version: 1.0

Classification

  • Module/Feature: Utility Plans & Tariffs Management
  • Test Type: Functional
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Regression
  • Automation Status: Automated

Enhanced Tags

  • Tags: MOD-Audit, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Customer-All, Risk-High, Business-Critical, Revenue-Impact-Medium, ax-Services, rx-Services, Database

Requirements Traceability

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Create new tariff

Creation action logged with timestamp and user

New tariff data

Create logging

2

Edit existing tariff

Modification logged with before/after values

Rate change

Edit logging

3

Activate tariff

Status change logged

Activation action

Status logging

4

Deactivate tariff

Deactivation logged with reason

Deactivation action

Status change logging

5

Access audit trail

All actions visible in audit log

Audit interface

Log accessibility

6

Verify log completeness

All required fields captured

Audit records

Complete information

7

Test log immutability

Audit records cannot be modified

Edit attempt

Data protection

Verification Points

  • Primary_Verification: All tariff actions logged with complete audit information
  • Secondary_Verifications: Logs immutable, accessible to authorized users
  • Negative_Verification: No missing actions, logs cannot be tampered with

TEST CASE 20: Responsive Design for Desktop and Mobile

Test Case Metadata

  • Test Case ID: ONB02US05_TC_020
  • Title: Verify system provides responsive design that works on both desktop and mobile devices (AC-20)
  • Created By: Arpita
  • Created Date: June 03, 2025
  • Version: 1.0

Classification

  • Module/Feature: Utility Plans & Tariffs Management
  • Test Type: Compatibility
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Automated

Enhanced Tags

  • Tags: MOD-UI, P2-High, Phase-Regression, Type-Compatibility, Platform-Web, Report-Engineering, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Low, cx-Services, Cross-module

Requirements Traceability

Test Environment

  • Browser/Version: Chrome Latest
  • Screen_Resolution: Desktop-1920x1080, Tablet-1024x768, Mobile-375x667

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Access dashboard on desktop

Full functionality, proper layout

Desktop resolution

Desktop experience

2

Test tariff management on desktop

All features accessible and functional

Desktop interface

Complete functionality

3

Access on tablet resolution

Responsive design adapts properly

Tablet viewport

Layout adaptation

4

Test forms on tablet

Form elements properly sized and usable

Tablet interaction

Form usability

5

Access on mobile resolutionAction

Mobile-friendlyExpected interface displays

Mobile viewport

Mobile optimization

6Result

Test navigation on mobileData

Touch-friendly navigation works

Mobile interaction

Touch interfaceComments

71

VerifyTest dataaudit tableslogging onwith mobiledatabase unavailability

TablesGraceful scroll/adapterror forhandling, mobileno viewingdata loss

MobileSimulate tablesaudit database disconnection during configuration change

AC5 - Database failure resilience

2

Test configuration with maximum field lengths

System validates and handles long inputs appropriately

Organization Name: 1000+ character string "Test Utility Corporation..."

AC5 - Boundary value testing

3

Test concurrent user configuration conflicts

Proper conflict resolution and audit logging

Two users updating same configuration simultaneously

AC5 - Concurrency handling

4

Test session timeout during configuration

Session handling and audit trail continuity

Leave session idle 30+ minutes, then make configuration change

AC5 - Session management

5

Test malformed configuration data

Input validation and error logging

Invalid JSON data: {"rate_plan": "invalid_format", "price": "not_a_number"}

AC5 - Input validation

6

Test audit log storage limits

Graceful handling when storage approaches capacity

Simulate high-volume audit log generation

AC5 - Storage management

7

Test network connectivity loss

Recovery and audit synchronization

Simulate network disconnection during configuration save

AC5 - Network failure recovery

8

Test browser refresh during configuration

Data accessibilitypersistence and audit logging

F5 refresh during unsaved configuration changes

AC5 - Browser behavior handling

9

Test extreme data values

System stability with edge case values

Pricing: $0.00, $999,999.99, negative values, null values

AC5 - Extreme value handling

10

Test system recovery after errors

All functions return to normal operation

Restore all simulated failures and verify system recovery

AC5 - Complete recovery validation

Verification Points

  • Primary_Verification: All functionalityerror worksconditions acrossare desktophandled andgracefully mobilewithout devicesaudit trail corruption

  • Secondary_Verifications:
    UISecondary_Verifications: elementsRecovery properlymechanisms sized,work, touchno interactionsdata workloss occurs, user experience remains stable

  •  Negative_Verification: No layoutsystem breakscrashes, audit trail gaps, or functionalityunhandled loss across devicesexceptions



Test Suite Organization

Smoke Test Suite

Criteria: P1 priority, basic functionality validation
Test Cases: TC_001, TC_002,TC_003, TC_006,TC_005, TC_018,TC_007
TC_019 Execution: Every build deployment Duration:
Duration: ~2015 minutes

Regression Test Suite

Criteria: P1-P2 priority, comprehensivecore featurefunctionality testingand integrations
 Test Cases: TC_001, TC_002, TC_003, TC_004, TC_005, TC_007, TC_008, TC_009
TC_001 through TC_015, TC_018, TC_019, TC_020 Execution: Before each release Duration:
Duration: ~360 hoursminutes

Full Test Suite

Criteria: All test cases including edge cases and compatibility
 Test Cases: TC_001 through TC_020TC_010
Execution: Weekly or major release cycles Duration:
Duration: ~575 hoursminutes

Performance

API Test Suite

Criteria: API and integration testing
Performance-critical operations Test Cases: TC_002, TC_004, TC_008, TC_009
TC_001,Execution: TC_009,Daily TC_015API validationExecution:
Performance validation cycles Duration: ~4530 minutes

Security Test Suite

Criteria: Security and access controlaudit validation
Test Cases: TC_009, TC_010
TC_018,Execution: TC_019Monthly security validationExecution:
SecurityDuration: audit~20 cyclesminutes



Test Execution MatrixDuration:

Test Case

Chrome Latest

Firefox Latest

Safari Latest

Edge Latest

Mobile Chrome

Mobile Safari

TC_001

✓

○

○

○

○

○

TC_002

✓

○

○

○

-

-

TC_003

✓

○

○

○

-

-

TC_004

✓

○

○

○

-

-

TC_005

✓

○

○

○

-

-

TC_006

✓

○

○

○

-

-

TC_007

✓

✓

✓

✓

○

○

TC_008

✓

-

-

-

-

-

TC_009

✓

○

○

○

○

○

TC_010

✓

○

○

○

○

○

Legend:
~✓ = Required testing
 ○ = Optional/Compatibility testing
 - = Not applicable



Dependency Map

Test Execution Order and Prerequisites

Phase 1: Foundation (Must Pass First)

  • TC_001: Dashboard Overview Loading - Base requirement for all other tests

Phase 2: Core Functionality (Can run in parallel after Phase 1)

  • TC_002: Configuration Progress Calculation
  • TC_003: Individual Section Progress Display
  • TC_009: Configuration Change Audit Logging

Phase 3: Integration Testing (Requires Phase 1 hour& 2)

  • TC_004: Section Progress Calculation Logic
  • TC_005: Direct Navigation to Configuration Sections
  • TC_007: Operational Metrics Display
  • TC_008: KPI Calculation and Cross-Module Integration

Phase 4: Advanced Testing (Requires stable core functionality)

  • TC_006: Configuration Section Access and Return Navigation
  • TC_010: Error Handling and Edge Cases

External Dependencies

  • CX Module: Required for TC_007, TC_008
  • BX Module: Required for TC_007, TC_008
  • MX Module: Required for TC_007, TC_008
  • WX Module: Required for TC_007, TC_008
  • Onboarding Services: Required for TC_001, TC_002, TC_003, TC_004, TC_005, TC_006
  • Authentication Services: Required for all test cases
  • Audit Database: Required for TC_009, TC_010



API Test Collection (Critical Level >=7)

Priority 1 APIs (Criticality: 9-10)

High Priority
  1. Authentication API Tests

    - /api/auth/login
  1. PlansDashboard CRUDOverview APIsAPI - Create, Read, Update, Delete operations/api/dashboard/overview
  2. TariffsKPI ManagementCalculation APIsAPI - Full lifecycle management/api/kpi/calculations
  3. ValidationConfiguration APIsUpdate API - Business/api/configuration/update

Priority rule2 enforcementAPIs (Criticality: 7-8)

  1. Progress Tracking API - /api/configuration/progress
  2. DashboardModule MetricsIntegration APIsAPI - Real-time data aggregation/api/integration/modules
  3. VersionAudit HistoryTrail APIsAPI - Audit trail functionality/api/audit/logs
  4. AuthenticationError APIsLogging API - Security and access control
  5. Export/Import APIs - Bulk data operations/api/system/errors

API Performance Benchmarks

  • Dashboard Load:Authentication: < 1 second
  • APIDashboard Response:data: < 500ms for critical operations
  • PlanKPI Creation:calculations: < 500ms
  • Configuration updates: < 2 seconds
  • Audit logging: < 200ms



Performance Benchmarks

Response Time Requirements

  • Dashboard initial load: < 3 seconds end-to-end
  • TariffKPI Configuration:refresh: <5 seconds for complex slabs500ms
  • ExportConfiguration Operations:save: <10 2 seconds
  • Cross-module fordata 1000sync: records< 1 second
  • API responses: < 500ms (critical operations)
  • Audit log creation: < 200ms

Throughput Requirements

  • Concurrent users: 25 users without performance degradation
  • API requests: 100 requests/minute per user
  • Data processing: 50,000+ records without timeout

Business Impact Metrics

  • Utility setup time reduction: 40%
  • Administrative efficiency improvement: 25%
  • Configuration error reduction: 35%
  • Training time reduction: 50%



Integration Test DependenciesMap

Module Integration Points

ExternalCX System(Customer DependenciesService) Module

    • AuthenticationData Flow: Service -requests User→ loginDashboard and permissionsdisplay
    • CustomerIntegration ManagementPoints: SystemRequest -status, Consumercomplaint categorydata, validation
    • Billing Engine - Rate calculation integration
    • Audit Service - Change tracking and compliance
    • Notification System - Status changepriority alerts

  • Test ExecutionCoverage: Dependencies

    1. Prerequisites:TC_007, User authentication must passTC_008
    2. Sequential:Dependency: VersionCX historyservice testsavailability

      3. BX require(Billing) tariffModule

      • Data modificationsFlow: Billing data → Revenue KPIs, Collection metrics
      • Parallel:Integration Points: Bill generation, payment processing, aging reports
      • Test Coverage: TC_007, TC_008
      • Dependency: Billing database, payment gateway

      MX (Meter Management) Module

      • Data Flow: Meter readings → Dashboard andalerts, APIReading testscycle can run simultaneouslyprogress
      • Cleanup:Integration Points: Meter alerts, reading exceptions, cycle completion
      • Test Coverage: TC_007, TC_008
      • Dependency: Meter data cleanupservice, afterIoT each suite executionconnectivity

    WX (Work Orders) Module

    • Data Flow: Work orders → Field operations display, Completion metrics
    • Integration Points: Work order status, technician assignments, completion rates
    • Test Coverage: TC_007, TC_008
    • Dependency: Field operations service, technician mobile app

    Onboarding Services

    • Data Flow: Configuration data → Progress tracking, Section management
    • Integration Points: Section completion status, overall progress calculation
    • Test Coverage: TC_001, TC_002, TC_003, TC_004, TC_005, TC_006
    • Dependency: Configuration database, validation services



    Validation Checklist

    Coverage Validation

    • ✅ All acceptance criteria covered (20/2010 criteria addressed)
    • ✅ All business rules tested with validationweighted logic
      calculations
    • ✅ Cross-browser compatibility verified (Chrome focus)
      priority, others optional)
    • ✅ Positive and negative scenarios included
    • ✅ Integration points tested with(CX, externalBX, systems
      MX, WX, Onboarding)
    • ✅ Security considerations addressed for B2B SaaS
    • ✅ Performance benchmarks defined (<1 second requirement)
    • ✅ Realistic test data provided fromwith user story samples
      formulas
    • ✅ Clear dependency mapping established
    • ✅ Proper tagging for all 17 reports implemented
    • ✅ Edge cases covered (overlapdetailed validation,level boundary conditions)
      achieved)
    • ✅ API tests for critical operations included
    • ✅ VersionComplete controltest data with formulas provided
    • ✅ Comprehensive comments in all test procedures

    Quality Assurance

    • All test cases follow the enhanced template structure
    • Business context and auditquality trailmetrics functionalitydefined
    • Stakeholder validated
      reporting requirements addressed
    • ✅Traceability Enhancedto tagsrequirements includeestablished
    • Execution prerequisites clearly defined
    • Verification points comprehensive
    • Complete test data with calculations provided
    • Detailed comments for all requestedtest servicesteps

    Business categoriesImpact Alignment
    ✅

    • 40% Testutility casesetup headingstime alignreduction withvalidated acceptancethrough criteria
      ✅TC_005, CoverageTC_006
    • 25% summaryoperational showsefficiency 100%improvement acceptancetested criteriavia TC_007, TC_008
    • Configuration quality improvement measured in TC_002, TC_004
    • Administrative productivity gains validated through TC_001, TC_009

    This comprehensive test suite provides complete coverage for the Utility Admin Dashboard user story, supporting all 17 BrowserStack test management reports while ensuring business objectives are met. |


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