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System Admin Dashboard (ONB01US01)

Overall Coverage Summary

Total Coverage: 100% (34/34 Acceptance Criteria Covered)
Total Test Cases: 34 (29 Functional + 5 Non-Functional)
Total Acceptance Criteria: 34 (Based on user story requirements)
Coverage Percentage: (34/34) × 100 = 100%

Test Scenario Analysis - System Admin Dashboard

A. Functional Test Scenarios

Core Functionality

  • Dashboard Overview Display - Main admin dashboard rendering with progress tracking, user adoption metrics, and security activity
  • Organization Setup Progress Tracking - Visual progress indicators (75% completion) with status checkmarks and pending tasks identification
  • Utility Setup Progress Tracking - Progress monitoring (50% completion) with categorized setup sections and guided navigation
  • User Adoption Metrics Display - Daily active users (48), weekly growth trends (+15%), and activity visualization
  • Security Activity Monitoring - Login attempts breakdown, authorized sessions (162), unauthorized attempts (15) tracking
  • Subscription Management Display - Tiered subscription overview, component-based pricing ($90 Smart Workforce, $120 Smart Utility)
  • Data Upload Functionality - File upload with smart recognition, data mapping, and validation
  • Complete Setup Navigation - Button functionality directing to organization/utility setup pages

Business Rules Testing

  • Weighted Progress Calculation - Organization setup: Currency (40%), Date Format (30%), Timezone (30%)
  • Utility Setup Weighting - Core System (25%), Service Area (20%), Pricing/Billing (20%), Staff Access (15%), Calendar (10%), IDs/Reference (10%)
  • Daily Active User Definition - User login-based activity tracking validation
  • Task Completion Prerequisites - Setup section dependencies and logical progression
  • Real-time Progress Updates - Live percentage calculations and status indicator updates

User Journeys

  • Initial Organization Setup Journey - Complete setup process from 75% to 100% completion
  • Utility Configuration Journey - Progressive setup from 50% completion with guided assistance
  • Security Monitoring Workflow - Daily security activity review and unauthorized attempt investigation
  • User Adoption Analysis Journey - Trend analysis, growth metrics review, and engagement pattern identification
  • Data Upload Process Journey - File selection, smart recognition, mapping, validation, and integration
  • Trial Plan Management Journey - 30-day trial usage, feature exploration, and upgrade path

Integration Points

  • Progress Tracking Engine - Task completion status persistence and weighted calculation integration
  • Metrics Visualization Module - User adoption and security data aggregation and display
  • Subscription Management Component - Billing information and upgrade pathway integration
  • Task Prioritization Module - Pending task identification and notification generation
  • Data Upload System - File processing, validation, and existing record integration

B. Non-Functional Test Scenarios

Performance

  • Dashboard load time < 3 seconds for complete admin dashboard rendering
  • Progress calculation response time < 500ms for weighted percentage updates
  • Setup navigation response time < 1 second for "Complete Setup" and "Continue Setup" buttons
  • Metrics refresh time < 2 seconds for user adoption and security activity updates
  • Data upload processing time < 5 seconds for files up to 5GB (trial limit)
  • Real-time metrics update < 1 second refresh interval

Security

  • Role-based access control - System Admin dashboard access restriction validation
  • Session management - Secure authentication for admin functionalities
  • Data encryption - User data, subscription information, and security metrics protection
  • Audit logging - Configuration changes and setup completion tracking
  • Unauthorized access prevention - Non-admin user access blocking

Compatibility

  • Browser compatibility - Chrome Latest, Firefox, Safari, Edge support
  • Cross-resolution support - 1920x1080, 1366x768, 1024x768 responsive design
  • responsiveness - Dashboard viewing on tablets devices
  • File format support - CSV, Excel, XML upload compatibility across different OS

Usability

  • Intuitive progress tracking - Clear visual indicators and completion percentages
  • Guided setup assistance - Step-by-step navigation and contextual help
  • Error handling - Clear messaging for setup issues and data upload errors
  • Setup abandonment prevention - Progress persistence and recovery mechanisms
  • Accessibility compliance - Screen reader support and keyboard navigation

C. Edge Case & Error Scenarios

Boundary Conditions

  • Progress calculation limits - 0% and 100% completion edge cases
  • Maximum user limits - Trial plan 2-user concurrent access testing
  • Data upload size limits - 5GB storage capacity boundary testing
  • Export record limits - 100 records per operation cap validation
  • 30-day trial expiration - Automatic trial termination and data handling
  • Security incident thresholds - High volume unauthorized attempt handling

Invalid Inputs

  • Invalid organization setup data - Incorrect currency, date format, timezone configurations
  • Malformed utility setup inputs - Invalid service area, pricing, billing information
  • Corrupted file uploads - Damaged CSV, Excel, XML file handling
  • Invalid user invitations - Malformed email addresses and role assignments
  • Unauthorized configuration changes - Non-admin user attempt validation

System Failures

  • Progress tracking engine failure - Backup calculation mechanisms and data recovery
  • Metrics visualization unavailability - Fallback display options and error messaging
  • File upload system failure - Upload retry mechanisms and partial data recovery
  • Subscription service outage - Billing information unavailability handling
  • Database connection issues - Setup progress persistence and recovery protocols
  • Network connectivity problems - Offline mode capabilities and data synchronization
  • API timeout scenarios - Setup completion validation and retry mechanisms
  • Concurrent user conflicts - Trial plan user limit exceeded scenarios


Detailed Test Cases (Organized by Acceptance Criteria)

Test Case 1: Progress Percentage Accuracy (AC-1)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_001
  • Title: Verify accurate progress percentages for Organization Setup and Utility Setup
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Functional
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-Progress, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Internal, Progress-Calculation, OnbServices, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: All
  • Revenue Impact: High
  • Business Priority: Must-Have
  • Customer Journey: Onboarding
  • Compliance Required: Yes
  • SLA Related: Yes

Quality Metrics

  • Risk Level: High
  • Complexity Level: High
  • Expected Execution Time: 5 minutes
  • Reproducibility Score: High
  • Data Sensitivity: Medium
  • Failure Impact: Critical

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: Progress Engine, Database
  • Code Module Mapped: Onboarding
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: Progress calculation engine, Database, Authentication service
  • Performance Baseline: < 2 seconds

Prerequisites

  • Setup Requirements: System Admin logged in, organization with partial setup
  • User Roles Permissions: System Admin access
  • Test Data: Organization with 75% completion, Utility with 50% completion
  • Prior Test Cases: Login functionality must pass

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Access Organization Setup section

Section displays with current progress

Expected: 75% completion shown<br>
Formula: (Currency:40%✓ + Date Format:30%✓ + Timezone:30%✗) = 70%<br>Actual Display: 75%

Baseline verification - validates weighted calculation engine and ensures accurate progress display

2

Verify weighted calculation accuracy

Progress reflects completed weighted tasks

Calculation: Currency(40%✓) + Date Format(30%✓) + Timezone(30%✗) = 70% total<br>
Expected Display: 75%<br>Variance: 5% acceptable

Business rule validation - ensures accurate weighted progress calculation matches business requirements

3

Access Utility Setup section

Section displays with current progress

Expected: 50% completion shown<br>Formula: Core Systems(25%✓) + Service Area(20%✓) + Others(55%✗) = 45%<br>Actual Display: 50%

Secondary progress check - validates utility calculation engine consistency

4

Verify Utility weighted calculation

Progress reflects mixed completion status

Breakdown: Core Systems(25%✓), Service Area(20%✓), Pricing/Billing(20%✗), Staff Access(15%✗), Calendar(10%✗), IDs/Reference(10%✗) = 45% total<br>Expected: 50%

Complex calculation validation - tests multiple component weighting and ensures mathematical accuracy

5

Test progress recalculation

Progress updates when task status changes

Action: Mark Timezone task complete<br>New Formula: (40% + 30% + 30%) = 100%<br>Expected Update: Real-time display change to 100%

Real-time calculation - validates dynamic progress updates and ensures immediate UI reflection

Verification Points

  • Primary Verification: Organization Setup shows exactly 75% based on weighted tasks
  • Secondary Verifications: Utility Setup shows exactly 50% based on weighted completion
  • Negative Verification: Progress never exceeds 100% or shows negative values



Test Case 2: Visual Task Indicators (AC-2)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_002
  • Title: Verify visual distinction between completed, in-progress, and pending tasks
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Functional
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-Visual, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-UX, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Internal, Visual-Indicators, OnbServices, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase


Business Context

  • Customer Segment: All
  • Revenue Impact: High
  • Business Priority: Must-Have
  • Customer Journey: Onboarding
  • Compliance Required: Yes
  • SLA Related: No

Quality Metrics

  • Risk Level: High
  • Complexity Level: Medium
  • Expected Execution Time: 3 minutes
  • Reproducibility Score: High
  • Data Sensitivity: Low
  • Failure Impact: High

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: UI rendering engine, CSS framework
  • Code Module Mapped: Onboarding
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080, Tablet-1024x768.
  • Dependencies: UI rendering engine, CSS framework, Icon library
  • Performance Baseline: < 1 second

Prerequisites

  • Setup Requirements: System Admin logged in with mixed task completion states
  • User Roles Permissions: System Admin access
  • Test Data: Tasks in various completion states (complete, pending, in-progress)
  • Prior Test Cases: Login and dashboard access must pass

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Review Organization Setup task list

Visual indicators show task states clearly

Completed Tasks: Currency Config (✓ Green checkmark #28a745), Date Format (✓ Green checkmark #28a745)<br>Pending Tasks: Timezone (○ Gray circle #6c757d)<br>Icon Size: 16px, Font: Material Icons

Icon clarity validation - ensures distinct visual states are immediately recognizable and accessible

2

Check color coding consistency

Different states use distinct colors

Color Scheme: Green (#28a745) for complete, Gray (#6c757d) for pending, Blue (#007bff) for in-progress<br>Accessibility: Contrast ratio > 4.5:1<br>Formula: (L1 + 0.05) / (L2 + 0.05) ≥ 4.5

Color differentiation - validates accessibility compliance and ensures colorblind-friendly design

3

Verify in-progress indicators

Tasks in progress show appropriate status

In-Progress Example: Utility Core Systems (◐ Half-filled blue circle #007bff)<br>Animation: Subtle pulsing effect (opacity: 0.7-1.0, duration: 1.5s)<br>Pattern: Striped background for additional visual cue

Status accuracy - validates intermediate states and provides clear visual feedback for ongoing tasks

4

Test visual accessibility

Indicators work for colorblind users

Pattern Testing: Shapes + colors, Icon + text combinations<br>Screen Reader: ARIA labels (aria-label="Task completed")<br>Keyboard Navigation: Tab order follows logical sequence

Accessibility compliance - ensures universal usability and meets WCAG 2.1 AA standards

Verification Points

  • Primary Verification: All task states have distinct visual indicators
  • Secondary Verifications: Color coding is consistent and accessible
  • Negative Verification: No visual ambiguity between different states



Test Case 3: Complete Setup Button Functionality (AC-3)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_003
  • Title: Verify "Complete Setup" button is enabled only when all required tasks are finished
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Functional
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-Button, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Internal, Button-Functionality, OnbServices, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: All
  • Revenue Impact: High
  • Business Priority: Must-Have
  • Customer Journey: Onboarding
  • Compliance Required: Yes
  • SLA Related: Yes

Quality Metrics

  • Risk Level: High
  • Complexity Level: Medium
  • Expected Execution Time: 4 minutes
  • Reproducibility Score: High
  • Data Sensitivity: Medium
  • Failure Impact: Critical

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: State management system, Workflow engine
  • Code Module Mapped: Onboarding
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: State management system, Workflow engine, Database
  • Performance Baseline: < 0.5 seconds

Prerequisites

  • Setup Requirements: System Admin logged in with partial setup completion
  • User Roles Permissions: System Admin access
  • Test Data: Organization with 75% completion (3/4 tasks complete)
  • Prior Test Cases: Login and progress calculation must pass

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Check button state with incomplete tasks

Button disabled/grayed out

Current State: 75% completion (3/4 tasks complete)<br>Button CSS: disabled="true", opacity: 0.5, cursor: not-allowed<br>Formula: Completion = (Completed Tasks / Total Tasks) × 100 = (3/4) × 100 = 75%

Incomplete state validation - ensures button properly disabled when requirements not met

2

Complete all required Organization tasks

Button becomes enabled

Action: Complete Timezone task<br>New State: 100% completion (4/4 tasks)<br>Button CSS: enabled, opacity: 1.0, cursor: pointer<br>Formula: (4/4) × 100 = 100%

State transition - validates dynamic button state management and real-time enabling

3

Click enabled "Complete Setup" button

Navigation to confirmation/next step

Expected Navigation: /admin/setup/organization/complete<br>Workflow Trigger: setup_completion_event<br>Database Update: org_setup_status = 'complete'<br>Timestamp: Current UTC timestamp

Button functionality - validates complete workflow execution and data persistence

4

Verify button behavior after completion

Button state reflects completed status

Final State: "Setup Complete" (✓ checkmark)<br>Button Text: "Setup Complete ✓" or "Completed"<br>Disable State: Non-clickable, green background (#28a745)<br>Tooltip: "Organization setup completed successfully"

Final state validation - prevents duplicate completion and provides clear status feedback

Verification Points

  • Primary Verification: Button is disabled until all tasks are complete
  • Secondary Verifications: Button enables immediately when tasks complete
  • Negative Verification: Button cannot be clicked when disabled



Test Case 4: Continue Setup Button Functionality (AC-4)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_004
  • Title: Verify "Continue Setup" button directs users to next incomplete task
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-Navigation, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-Medium, Business-Important, Revenue-Impact-Medium, Integration-Internal, Navigation-Flow, OnbServices, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: All
  • Revenue Impact: Medium
  • Business Priority: Should-Have
  • Customer Journey: Onboarding
  • Compliance Required: No
  • SLA Related: No

Quality Metrics

  • Risk Level: Medium
  • Complexity Level: High
  • Expected Execution Time: 4 minutes
  • Reproducibility Score: High
  • Data Sensitivity: Low
  • Failure Impact: Medium

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: Navigation system, Task prioritization engine
  • Code Module Mapped: Onboarding
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: Navigation system, Task prioritization engine, Routing service
  • Performance Baseline: < 1 second

Prerequisites

  • Setup Requirements: System Admin logged in with partial setup
  • User Roles Permissions: System Admin access
  • Test Data: Utility Setup with 50% completion (2/6 tasks complete)
  • Prior Test Cases: Login and navigation system must pass

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Access Utility Setup section

"Continue Setup" button visible

Current State: 50% completion (Core Systems ✓, Service Area ✓, Others pending)<br>Button State: Enabled, "Continue Setup" text visible<br>Formula: Progress = (Completed Weight / Total Weight) × 100 = (45/90) × 100 = 50%

Button availability - validates presence and enabled state for incomplete setups

2

Click "Continue Setup" button

Navigation to next incomplete task

Priority Algorithm: Pricing/Billing (20% weight, highest priority)<br>Expected Navigation: /admin/setup/utility/pricing-billing<br>URL Parameter: ?next_task=pricing_billing&priority=1<br>Redirect Time: < 500ms

Smart navigation - validates intelligent task prioritization based on business weight

3

Verify task prioritization

System identifies correct next task

Priority Order: 1. Pricing/Billing (20%), 2. Staff Access (15%), 3. Calendar (10%), 4. IDs/Reference (10%)<br>Business Rule: Highest weight incomplete task first<br>Algorithm: MAX(weight) WHERE status = 'incomplete'

Logic validation - ensures proper business rule implementation and weight-based sorting

4

Test button after task completion

Button updates to next incomplete task

After Pricing/Billing Complete: Next target = Staff Access (15%)<br>Dynamic Update: Button text remains "Continue Setup", target changes<br>New Progress: 65% (45% + 20% = 65%)<br>Update Time: Real-time (< 1 second)

Continuous workflow - validates progressive task guidance and dynamic target updates

Verification Points

  • Primary Verification: Button navigates to highest priority incomplete task
  • Secondary Verifications: Task prioritization follows business rules
  • Negative Verification: Button does not navigate to completed tasks



Test Case 5: Active User Count Display (AC-5)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_005
  • Title: Verify current day's active user count is displayed prominently
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-Metrics, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Analytics, Customer-All, Risk-Medium, Business-Important, Revenue-Impact-Medium, Integration-Internal, User-Metrics, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: All
  • Revenue Impact: Medium
  • Business Priority: Should-Have
  • Customer Journey: Management
  • Compliance Required: No
  • SLA Related: No

Quality Metrics

  • Risk Level: Medium
  • Complexity Level: Medium
  • Expected Execution Time: 3 minutes
  • Reproducibility Score: High
  • Data Sensitivity: Medium
  • Failure Impact: Medium

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: User tracking system, Analytics engine
  • Code Module Mapped: Analytics
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: User tracking system, Analytics engine, Real-time data service
  • Performance Baseline: < 2 seconds

Prerequisites

  • Setup Requirements: System Admin logged in with active users in system
  • User Roles Permissions: System Admin access
  • Test Data: Expected 48 active users for current day
  • Prior Test Cases: Login and analytics service must be functional

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Access User Adoption section

Active user count prominently displayed

Expected Display: "48 Active Users Today"<br>Font Size: 24px, Bold weight (font-weight: 700)<br>Color: Primary blue (#007bff)<br>Position: Top-left of User Adoption card<br>Icon: 👥 User icon (16px)

Visibility validation - ensures prominent display placement and proper visual hierarchy

2

Verify count accuracy

Number reflects actual active users

Calculation Logic: Users with login activity in last 24 hours<br>SQL Query: SELECT COUNT(DISTINCT user_id) FROM user_sessions WHERE login_time >= CURRENT_DATE - INTERVAL '24 HOURS'<br>Expected Result: 48 users<br>Tolerance: ±1 user (cache delay)

Data accuracy - validates backend calculation correctness and real-time synchronization

3

Check real-time updates

Count updates with new user activity

Simulation: New user login at 14:30<br>Expected Update: 48 → 49 (within 30 seconds)<br>WebSocket Event: user_activity_updated<br>Update Mechanism: Real-time push notification<br>Fallback: 5-minute polling interval

Real-time capability - validates live data synchronization and immediate UI updates

4

Validate display prominence

Count is visually highlighted

Visual Hierarchy: Largest text element in section<br>Contrast Ratio: 7.2:1 (AAA compliance)<br>Background: Light blue (#f8f9fa)<br>Border: 2px solid #007bff<br>Accessibility: aria-label="48 active users today"

UI prominence - ensures visual hierarchy and accessibility compliance for screen readers

Verification Points

  • Primary Verification: Active user count displays prominently as 48 users
  • Secondary Verifications: Count updates in real-time with user activity
  • Negative Verification: Count cannot be negative or exceed registered users



Test Case 6: Security Activity Daily Breakdown (AC-6)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_006
  • Title: Verify security activity data shows daily breakdown of login attempts
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Functional
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-Security, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Security, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Internal, Security-Analytics, AuthServices,auth Services, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: All
  • Revenue Impact: High
  • Business Priority: Must-Have
  • Customer Journey: Security Management
  • Compliance Required: Yes
  • SLA Related: Yes

Quality Metrics

  • Risk Level: High
  • Complexity Level: High
  • Expected Execution Time: 5 minutes
  • Reproducibility Score: High
  • Data Sensitivity: High
  • Failure Impact: Critical

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: Security logging system, Analytics dashboard
  • Code Module Mapped: Security
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: Security logging system, Analytics dashboard, Chart.js library
  • Performance Baseline: < 3 seconds

Prerequisites

  • Setup Requirements: System Admin logged in with security data available
  • User Roles Permissions: System Admin access
  • Test Data: Week of security activity data (2025-06-04 to 2025-06-10)
  • Prior Test Cases: Login and security logging system must be operational

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Access Security Activity section

Daily breakdown chart visible

Chart Type: Column chart with 7 days (Mon-Sun)<br>Data Range: 2025-06-04 to 2025-06-10<br>Y-Axis: Login attempt count (0-50)<br>X-Axis: Days of week<br>Library: Chart.js v3.9+

Chart availability - validates chart rendering, data binding, and proper axis configuration

2

Verify authorized attempt visualization

Green bars/indicators for successful logins

Green Bars: Authorized logins per day<br>Sample Data: Mon(23), Tue(18), Wed(31), Thu(26), Fri(24), Sat(12), Sun(8)<br>Color Code: #28a745 (Success green)<br>Total Formula: 23+18+31+26+24+12+8 = 142

Visual distinction - ensures clear authorized login identification with consistent color coding

3

Check unauthorized attempt display

Red bars/indicators for failed attempts

Red Bars: Failed login attempts per day<br>Sample Data: Mon(2), Tue(1), Wed(5), Thu(3), Fri(2), Sat(1), Sun(1)<br>Color Code: #dc3545 (Danger red)<br>Total Formula: 2+1+5+3+2+1+1 = 15

Security focus - highlights potential security threats with prominent red indicators

4

Validate daily granularity

Each day shows separate data points

Tooltip Display: "Wednesday: 31 authorized, 5 unauthorized"<br>Hover Effect: Detailed breakdown on mouse hover<br>Data Precision: Exact counts for each day<br>Interaction: Click to drill down into hourly data

Data granularity - ensures detailed daily insights and interactive exploration capabilities

Verification Points

  • Primary Verification: Daily breakdown chart shows all seven days with accurate data
  • Secondary Verifications: Clear visual distinction between authorized/unauthorized attempts
  • Negative Verification: No data mixing between different days or attempt types



Test Case 7: Login Attempt Totals (AC-7)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_007
  • Title: Verify total count display for authorized logins and unauthorized attempts
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Functional
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-Security, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Security, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Internal, Security-Metrics, AuthServices,auth Services, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: All
  • Revenue Impact: High
  • Business Priority: Must-Have
  • Customer Journey: Security Management
  • Compliance Required: Yes
  • SLA Related: Yes

Quality Metrics

  • Risk Level: High
  • Complexity Level: Medium
  • Expected Execution Time: 3 minutes
  • Reproducibility Score: High
  • Data Sensitivity: High
  • Failure Impact: Critical

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: Authentication system, Security analytics
  • Code Module Mapped: Security
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: Authentication system, Security analytics, Database aggregation
  • Performance Baseline: < 1 second

Prerequisites

  • Setup Requirements: System Admin logged in with authentication data available
  • User Roles Permissions: System Admin access
  • Test Data: 162 authorized logins, 15 unauthorized attempts over 7 days
  • Prior Test Cases: Security logging and authentication system must be functional

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Check authorized logins total

Display shows 162 authorized logins

Total Calculation: SUM(authorized_logins) across 7 days<br>Formula: 23+18+31+26+24+12+8 = 142 (discrepancy noted)<br>Display Format: "162 Authorized Logins"<br>Icon: ✅ Green checkmark<br>Card Color: Light green background (#d4edda)

Success metric - validates positive security indicator and total calculation accuracy

2

Verify unauthorized attempts total

Display shows 15 unauthorized attempts

Total Calculation: SUM(unauthorized_attempts) across 7 days<br>Formula: 2+1+5+3+2+1+1 = 15 ✓<br>Display Format: "15 Unauthorized Attempts"<br>Icon: ⚠️ Warning triangle<br>Card Color: Light red background (#f8d7da)

Security concern - highlights potential threats with alert styling and accurate counting

3

Test total calculation accuracy

Totals match daily breakdown sum

Verification Formula: Authorized should equal daily sum<br>Discrepancy Check: 162 ≠ 142 (20 difference - investigate data source)<br>Data Integrity: Cross-reference with raw database queries<br>Audit Trail: Check for missing or duplicate records

Data integrity - ensures mathematical accuracy and identifies data inconsistencies

4

Check alert thresholds

High unauthorized counts trigger alerts

Alert Threshold: >20 unauthorized attempts = Red alert<br>Current Status: 15 attempts = Yellow warning<br>Visual Indicator: Color coding based on threat level<br>Formula: Alert_Level = (Unauthorized_Count / Total_Attempts) × 100<br>Current: (15/177) × 100 = 8.5%

Security monitoring - validates automated threat detection and appropriate alert levels

Verification Points

  • Primary Verification: Authorized logins show exactly 162 with proper calculation
  • Secondary Verifications: Unauthorized attempts show exactly 15 with warning indicators
  • Negative Verification: Totals mathematically match daily breakdown data



Test Case 8: Subscription Information Display (AC-8)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_008
  • Title: Verify current subscription information including plan type and costs
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-Subscription, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Business, Customer-All, Risk-Medium, Business-Important, Revenue-Impact-High, Integration-External, Subscription-Display, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: All
  • Revenue Impact: High
  • Business Priority: Should-Have
  • Customer Journey: Subscription Management
  • Compliance Required: No
  • SLA Related: No

Quality Metrics

  • Risk Level: Medium
  • Complexity Level: Medium
  • Expected Execution Time: 4 minutes
  • Reproducibility Score: High
  • Data Sensitivity: Medium
  • Failure Impact: Medium

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: Subscription service, Billing system
  • Code Module Mapped: Subscription
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: Subscription service, Billing system, Payment gateway
  • Performance Baseline: < 2 seconds

Prerequisites

  • Setup Requirements: System Admin logged in with trial account active
  • User Roles Permissions: System Admin access
  • Test Data: Free trial plan with 23 days remaining, 2 users, 5GB storage
  • Prior Test Cases: Login and subscription service integration must be functional

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Access subscription section

Plan type clearly displayed

Plan Display: "Free Trial Plan"<br>Badge: "TRIAL" badge in blue (#007bff)<br>Duration: "23 days remaining"<br>Formula: Remaining_Days = Trial_End_Date - Current_Date<br>Prominent Position: Top of subscription card

Plan identification - ensures clear trial status visibility and countdown accuracy

2

Verify cost information

Trial period costs (free) shown

Cost Display: "$0.00/month (Trial)"<br>Original Price: "Regular price: $90/month" (crossed out)<br>Savings: "Save $90 during trial" highlighted<br>Formula: Savings = Regular_Price × Trial_Duration = $90 × 1 month = $90

Cost transparency - clearly shows trial value and regular pricing for informed decisions

3

Check feature inclusions

Included features listed clearly

CX Module: "Customer Experience ✓" (green checkmark)<br>MX Module: "Meter Management ✓" (green checkmark)<br>BX Module: "Billing & Payments ✓" (green checkmark)<br>Limitations: "Up to 2 users, 5GB storage" (orange text)

Feature visibility - shows included capabilities and limitations for trial understanding

4

Validate upgrade options

Upgrade pathways clearly presented

Upgrade Button: "Upgrade to Pro" (prominent blue button #007bff)<br>Options: "View All Plans" link<br>Incentive: "Upgrade now and save 20%" (highlighted)<br>CTA Position: Bottom-right of subscription card

Revenue pathway - facilitates conversion from trial to paid plans with clear incentives

Verification Points

  • Primary Verification: Subscription displays as "Free" trial plan with accurate remaining days
  • Secondary Verifications: All included features clearly listed with proper limitations
  • Negative Verification: No incorrect pricing or plan information displayed



Test Case 9: Role-Based Access Restriction (AC-9)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_009
  • Title: Verify dashboard access restriction based on user role permissions
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Security
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-Security, P1-Critical, Phase-Smoke, Type-Security, Platform-Web, Report-Security, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Internal, Access-Control, AuthServices,auth Services, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: All
  • Revenue Impact: High
  • Business Priority: Must-Have
  • Customer Journey: Access Management
  • Compliance Required: Yes
  • SLA Related: Yes

Quality Metrics

  • Risk Level: High
  • Complexity Level: High
  • Expected Execution Time: 6 minutes
  • Reproducibility Score: High
  • Data Sensitivity: High
  • Failure Impact: Critical

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: Authentication system, Authorization service
  • Code Module Mapped: Security
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: Authentication system, Authorization service, JWT token validation
  • Performance Baseline: < 1 second

Prerequisites

  • Setup Requirements: Multiple user accounts with different roles configured
  • User Roles Permissions: Admin and regular user accounts with distinct permissions
  • Test Data: admin@utilitytest.com (SYSTEM_ADMIN), user@utilitytest.com (USER)
  • Prior Test Cases: Authentication system and role management must be functional

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Login with System Admin role

Full dashboard access granted

Admin Account: admin@utilitytest.com<br>Password: AdminPass123!<br>Role: SYSTEM_ADMIN<br>Permissions: ALL_SECTIONS_READ_WRITE<br>JWT Claims: {"role": "SYSTEM_ADMIN", "permissions": ["*"]}

Admin access validation - confirms full administrative privileges and proper token generation

2

Attempt access with regular user

Access denied or limited functionality

Regular User: user@utilitytest.com<br>Password: UserPass123!<br>Role: USER<br>Expected Response: 403 Forbidden or limited dashboard view<br>Error Message: "Access denied: Insufficient privileges"

Access restriction - validates role-based access control and proper error handling

3

Verify permission enforcement

All admin sections accessible to admin only

Admin Sections: Setup management, User management, Security analytics, Subscription management<br>User Sections: Personal profile, basic reports only<br>Permission Matrix: Admin=Full, User=Read-only personal data

Permission validation - ensures proper section-level access control based on roles

4

Test session management

Proper session handling for different roles

Session Attributes: role=SYSTEM_ADMIN, permissions=ALL<br>Token Validation: JWT contains role claims and expiry<br>Session Timeout: 30 minutes idle timeout<br>Security: HttpOnly, Secure, SameSite cookies

Session security - validates secure session management and proper token lifecycle

Verification Points

  • Primary Verification: Admin users have full access to all dashboard sections
  • Secondary Verifications: Regular users cannot access admin-specific features
  • Negative Verification: No unauthorized access to restricted sections regardless of URL manipulation



Test Case 10: Real-Time Metrics Updates (AC-10)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_010
  • Title: Verify dashboard metrics update in real-time with clear refresh intervals
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Performance
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-RealTime, P2-High, Phase-Regression, Type-Performance, Platform-Web, Report-Engineering, Customer-All, Risk-Medium, Business-Important, Revenue-Impact-Medium, Integration-Internal, Real-Time-Updates, ax Services, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: All
  • Revenue Impact: Medium
  • Business Priority: Should-Have
  • Customer Journey: Management
  • Compliance Required: No
  • SLA Related: Yes

Quality Metrics

  • Risk Level: Medium
  • Complexity Level: High
  • Expected Execution Time: 8 minutes
  • Reproducibility Score: Medium
  • Data Sensitivity: Medium
  • Failure Impact: Medium

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: Real-time data service, WebSocket connections
  • Code Module Mapped: Real-time Updates
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: WebSocket service, Real-time data pipeline, Message queue
  • Performance Baseline: < 5 seconds for updates

Prerequisites

  • Setup Requirements: System Admin logged in with real-time data streaming active
  • User Roles Permissions: System Admin access
  • Test Data: Active system with changing metrics (user logins, security events)
  • Prior Test Cases: Dashboard loading and WebSocket connectivity must be functional

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Monitor initial metrics display

Current metrics shown with timestamps

User Count: 48 active users (as of 14:25:30)<br>Security Events: 15 unauthorized attempts<br>Progress: Organization 75%, Utility 50%<br>Refresh Indicator: Last updated timestamp visible

Baseline establishment - captures initial state for comparison and validates timestamp accuracy

2

Simulate user activity change

Metrics update automatically

Simulation: New user login at 14:30:15<br>Expected Update: 48 → 49 active users<br>Update Time: Within 30 seconds<br>WebSocket Event: {"type": "user_activity", "count": 49, "timestamp": "2025-06-09T14:30:15Z"}

Real-time capability - validates live data synchronization through WebSocket connections

3

Check refresh interval indicators

Clear indication of update frequency

Refresh Interval: "Updates every 30 seconds"<br>Visual Indicator: Subtle animation or pulse during update<br>Manual Refresh: "Last updated 2 minutes ago" with refresh button<br>Auto-refresh Toggle: Option to enable/disable automatic updates

Update transparency - ensures users understand data freshness and control options

4

Test fallback mechanisms

System handles connection issues gracefully

Connection Test: Simulate WebSocket disconnection<br>Fallback: Switch to 5-minute polling<br>User Notification: "Real-time updates unavailable, using cached data"<br>Reconnection: Automatic retry every 30 seconds

Reliability validation - ensures system resilience and proper error handling

Verification Points

  • Primary Verification: Metrics update within specified time intervals (30 seconds for real-time)
  • Secondary Verifications: Clear indication of last update time and refresh frequency
  • Negative Verification: No stale data displayed without proper indicators



Test Case 11: Data Upload File Support (AC-11)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_011
  • Title: Verify system allows uploading data files via "Data Upload" button
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-DataUpload, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-Medium, Business-Important, Revenue-Impact-Medium, Integration-Internal, File-Upload, cx Services, mx Services, bx Services, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: All
  • Revenue Impact: Medium
  • Business Priority: Should-Have
  • Customer Journey: Data Management
  • Compliance Required: No
  • SLA Related: No

Quality Metrics

  • Risk Level: Medium
  • Complexity Level: High
  • Expected Execution Time: 6 minutes
  • Reproducibility Score: High
  • Data Sensitivity: High
  • Failure Impact: Medium

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: File upload service, Storage system
  • Code Module Mapped: Data Upload
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: File upload service, Cloud storage, Virus scanning
  • Performance Baseline: < 10 seconds for file upload

Prerequisites

  • Setup Requirements: System Admin logged in with file upload permissions
  • User Roles Permissions: System Admin access
  • Test Data: Sample CSV (customers.csv, 50KB), Excel (meter_readings.xlsx, 2MB), XML (billing_data.xml, 1MB)
  • Prior Test Cases: Dashboard access and authentication must be functional

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Access Data Upload section

"Data Upload" button visible and clickable

Button Location: Dashboard overview, Data Upload card<br>Button Text: "Go to Data Upload"<br>Button Style: Blue (#007bff), 14px font, padding 8px 16px<br>Icon: Upload icon (⬆️) next to text

Button availability - ensures upload functionality is accessible and properly styled

2

Click "Data Upload" button

Navigation to data upload page

Expected URL: /admin/data-upload<br>Page Load Time: < 3 seconds<br>Page Elements: File selector, drag-drop area, progress indicator<br>Breadcrumb: Dashboard > Data Upload

Navigation validation - confirms proper routing and page loading functionality

3

Select file for upload

File selection interface responds correctly

Test Files: customers.csv (50KB), meter_readings.xlsx (2MB), billing_data.xml (1MB)<br>File Selector: Native browser file picker<br>Multiple Selection: Support for multiple files<br>Preview: File name, size, type display

File selection - validates file picker functionality and file information display

4

Initiate file upload

Upload process starts with progress indication

Upload Process: Progress bar (0-100%)<br>Upload Speed: ~1MB/second expected<br>Status Messages: "Uploading...", "Processing...", "Complete"<br>Error Handling: File size limits, type validation

Upload execution - ensures proper upload processing and user feedback

Verification Points

  • Primary Verification: "Data Upload" button successfully navigates to upload page
  • Secondary Verifications: File selection and upload process functions correctly
  • Negative Verification: Invalid file types are rejected with clear error messages



Test Case 12: Multiple File Format Support (AC-12)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_012
  • Title: Verify system supports multiple file formats including CSV, Excel, and XML
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-FileFormats, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-Medium, Business-Important, Revenue-Impact-Medium, Integration-Internal, File-Validation, cx Services, mx Services, bx Services, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: All
  • Revenue Impact: Medium
  • Business Priority: Should-Have
  • Customer Journey: Data Management
  • Compliance Required: No
  • SLA Related: No

Quality Metrics

  • Risk Level: Medium
  • Complexity Level: High
  • Expected Execution Time: 10 minutes
  • Reproducibility Score: High
  • Data Sensitivity: High
  • Failure Impact: Medium

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: File parsing service, Data validation engine
  • Code Module Mapped: Data Upload
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: File parsing service, Data validation engine, Storage system
  • Performance Baseline: < 15 seconds for file processing

Prerequisites

  • Setup Requirements: System Admin logged in with data upload page accessible
  • User Roles Permissions: System Admin access
  • Test Data: customer_data.csv (1,000 rows), meter_readings.xlsx (5,000 rows), config.xml (100 settings)
  • Prior Test Cases: Data upload navigation must be functional

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Upload CSV file

CSV file accepted and processed

File: customer_data.csv (1,000 rows, 250KB)<br>Headers: customer_id, name, address, phone, email<br>Encoding: UTF-8<br>Delimiter: Comma (,)<br>Processing Time: < 5 seconds

CSV support - validates comma-separated value file parsing and structure recognition

2

Upload Excel file

Excel file accepted and processed

File: meter_readings.xlsx (5,000 rows, 2.5MB)<br>Sheets: Sheet1 (main data), Sheet2 (metadata)<br>Columns: meter_id, reading_date, consumption, status<br>Excel Version: Office 365 (.xlsx format)

Excel support - validates Microsoft Excel file format compatibility and multi-sheet handling

3

Upload XML file

XML file accepted and processed

File: config.xml (100 settings, 50KB)<br>Structure: Nested elements with attributes<br>Schema: Well-formed XML with proper encoding<br>Validation: DTD or XSD schema validation

XML support - validates extensible markup language parsing and structured data handling

4

Test unsupported format

Unsupported files rejected appropriately

Test File: document.pdf (1MB)<br>Expected Error: "Unsupported file format. Please upload CSV, Excel, or XML files."<br>Error Display: Red alert message, file rejected<br>Supported List: Display of accepted formats

Format validation - ensures proper file type restriction and clear error messaging

Verification Points

  • Primary Verification: CSV, Excel, and XML files are successfully uploaded and processed
  • Secondary Verifications: Each format maintains data integrity during processing
  • Negative Verification: Unsupported file formats are rejected with appropriate error messages



Test Case 13: Drag and Drop Functionality (AC-13)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_013
  • Title: Verify drag and drop functionality for easier file selection
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Functional
  • Test Level: System
  • Priority: P3-Medium
  • Execution Phase: Full
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • MOD-DragDrop, P3-Medium, Phase-Full, Type-Functional, Platform-Web, Report-UX, Customer-All, Risk-Low, Business-Nice-To-Have, Revenue-Impact-Low, Integration-Internal, User-Experience, cx Services, mx Services, bx Services, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: All
  • Revenue Impact: Low
  • Business Priority: Could-Have
  • Customer Journey: Data Management
  • Compliance Required: No
  • SLA Related: No

Quality Metrics

  • Risk Level: Low
  • Complexity Level: Medium
  • Expected Execution Time: 4 minutes
  • Reproducibility Score: High
  • Data Sensitivity: Medium
  • Failure Impact: Low

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: Browser file API, Upload service
  • Code Module Mapped: Data Upload
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: HTML5 File API, Drag and Drop API, Upload service
  • Performance Baseline: < 2 seconds for file recognition

Prerequisites

  • Setup Requirements: System Admin logged in with data upload page open
  • User Roles Permissions: System Admin access
  • Test Data: Sample files on desktop for drag testing (test_data.csv, sample.xlsx)
  • Prior Test Cases: Data upload page navigation must be functional

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Identify drag and drop area

Designated drop zone visible on page

Drop Zone: Dashed border area with upload icon<br>Size: 400px x 200px minimum<br>Text: "Drag files here or click to browse"<br>Visual State: Gray background (#f8f9fa), dashed border (#dee2e6)

Drop zone identification - ensures clear visual indication of drag target area

2

Drag file over drop zone

Visual feedback during drag operation

Hover Effect: Background color change to light blue (#e3f2fd)<br>Border: Solid blue border (#2196f3)<br>Cursor: Copy cursor indication<br>Animation: Subtle scale effect (transform: scale(1.02))

Drag feedback - validates real-time visual feedback during drag operation

3

Drop file in designated area

File accepted and upload initiated

File Drop: test_data.csv from desktop<br>Immediate Response: File name appears in upload queue<br>Status: "Ready to upload" or auto-upload begins<br>File Info: Name, size, type displayed

Drop handling - ensures proper file capture and processing initiation

4

Test multiple file drag

Multiple files handled correctly

Multi-select: Drag 3 files simultaneously (CSV, Excel, XML)<br>Queue Display: All files listed in upload queue<br>Batch Processing: Option to upload all or individually<br>Limit: Respect maximum file count restrictions

Multiple file support - validates batch file handling and queue management

Verification Points

  • Primary Verification: Drag and drop area functions correctly with visual feedback
  • Secondary Verifications: Multiple files can be dragged and dropped simultaneously
  • Negative Verification: Files dropped outside designated area are not processed



Test Case 14: Smart Recognition Processing (AC-14)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_014
  • Title: Verify system automatically detects file structure and content type
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-SmartRecognition, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-Medium, Business-Important, Revenue-Impact-Medium, Integration-Internal, AI-Processing, cx Services, mx Services, bx Services, API, Database, HappyPath, Cross-module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: All
  • Revenue Impact: Medium
  • Business Priority: Should-Have
  • Customer Journey: Data Management
  • Compliance Required: No
  • SLA Related: No

Quality Metrics

  • Risk Level: Medium
  • Complexity Level: High
  • Expected Execution Time: 8 minutes
  • Reproducibility Score: Medium
  • Data Sensitivity: High
  • Failure Impact: Medium

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: AI recognition service, Data analysis engine
  • Code Module Mapped: Smart Recognition
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: AI recognition service, Machine learning models, Data analysis engine
  • Performance Baseline: < 30 seconds for analysis

Prerequisites

  • Setup Requirements: System Admin logged in with smart recognition enabled
  • User Roles Permissions: System Admin access
  • Test Data: Various file types with different structures (customer data, meter readings, billing info)
  • Prior Test Cases: File upload functionality must be working

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Upload customer data CSV

System recognizes customer data structure

File: customer_data.csv<br>
Recognized Type: "Customer Information"<br>Detected Fields: customer_id (Primary Key), name (Text), address (Address), phone (Phone), email (Email)<br>Confidence: 95% match accuracy

Structure recognition - validates AI capability to identify data types and relationships

2

Upload meter readings Excel

System identifies meter/utility data

File: meter_readings.xlsx<br>Recognized Type: "Meter Reading Data"<br>Detected Fields: meter_id (Identifier), reading_date (DateTime), consumption (Numeric), status (Categorical)<br>Pattern: Time-series data detected

Content classification - ensures accurate identification of utility-specific data patterns

3

Upload billing XML

System detects financial/billing structure

File: billing_data.xml<br>Recognized Type: "Billing Information"<br>Detected Elements: account_id, billing_period, charges, taxes, total_amount<br>Schema: Financial data structure with nested elements

XML parsing - validates complex structure recognition and financial data identification

4

Verify recognition accuracy

Display analysis results with confidence scores

Analysis Display: Data type breakdown, field classifications, suggested mappings<br>Confidence Scores: Per-field confidence (80-98%)<br>Recommendations: "Map customer_id to Account ID field"<br>Manual Override: Option to correct misidentified fields

Recognition validation - ensures transparent AI decision-making with user override options

Verification Points

  • Primary Verification: System correctly identifies file content types with high confidence
  • Secondary Verifications: Field-level analysis provides accurate data type detection
  • Negative Verification: Low confidence scores trigger manual review prompts


Test Case 15: Data Mapping Functionality (AC-15)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_015
  • Title: Verify fields from uploaded files are matched to system fields
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-DataMapping, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-Medium, Business-Important, Revenue-Impact-Medium, Integration-Internal, Field-Mapping, cx Services, mx Services, bx Services, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: All
  • Revenue Impact: Medium
  • Business Priority: Should-Have
  • Customer Journey: Data Management
  • Compliance Required: No
  • SLA Related: No

Quality Metrics

  • Risk Level: Medium
  • Complexity Level: High
  • Expected Execution Time: 10 minutes
  • Reproducibility Score: High
  • Data Sensitivity: High
  • Failure Impact: Medium

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: Data mapping engine, Schema management
  • Code Module Mapped: Data Mapping
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: Data mapping engine, Schema management, Database schema
  • Performance Baseline: < 10 seconds for mapping

Prerequisites

  • Setup Requirements: System Admin logged in with data mapping interface accessible
  • User Roles Permissions: System Admin access
  • Test Data: CSV file with customer data requiring field mapping
  • Prior Test Cases: File upload and smart recognition must be functional

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Access data mapping interface

Mapping screen displays uploaded file fields

Source Fields: cust_id, full_name, street_address, phone_num, email_addr<br>Target Fields: customer_id, customer_name, address, phone, email<br>Interface: Two-column layout with drag-drop capability

Mapping interface - validates clear display of source and target field options

2

Perform automatic field matching

System suggests field mappings

Auto-mapping Suggestions:<br>cust_id → customer_id (90% confidence)<br>full_name → customer_name (95% confidence)<br>street_address → address (85% confidence)<br>phone_num → phone (92% confidence)<br>email_addr → email (98% confidence)

Automatic matching - validates intelligent field correlation based on naming patterns

3

Manually adjust mappings

Allow custom field mapping corrections

Manual Adjustment: Change street_address mapping from "address" to "billing_address"<br>Interface: Dropdown selection or drag-drop<br>Validation: Prevent duplicate mappings<br>Preview: Show sample data with mapping applied

Manual override - ensures user control over mapping decisions and flexibility

4

Validate mapping preview

Display sample mapped data for verification

Preview Table: 5 rows of sample data showing original → mapped values<br>Format: Source: "John Doe" → Target: "John Doe" (customer_name)<br>Validation: Data type compatibility checks<br>Error Indicators: Red highlighting for incompatible mappings

Mapping validation - provides visual confirmation before final data import

Verification Points

  • Primary Verification: File fields are successfully matched to system fields with high accuracy
  • Secondary Verifications: Manual mapping adjustments function correctly
  • Negative Verification: Incompatible field types are flagged and prevented from mapping


Test Case 16: Data Mapping Functionality (AC-16)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_016
  • Title: Verify field mapping between uploaded files and system fields
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-DataMapping, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-Medium, Business-Important, Revenue-Impact-Medium, Integration-Internal, Field-Mapping, cx Services, mx Services, bx Services, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: All
  • Revenue Impact: Medium
  • Business Priority: Should-Have
  • Customer Journey: Data Management
  • Compliance Required: No
  • SLA Related: No

Quality Metrics

  • Risk Level: Medium
  • Complexity Level: High
  • Expected Execution Time: 10 minutes
  • Reproducibility Score: High
  • Data Sensitivity: High
  • Failure Impact: Medium

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: Data mapping engine, Schema management
  • Code Module Mapped: Data Mapping
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: Data mapping engine, Schema management, Database schema
  • Performance Baseline: < 10 seconds for mapping

Prerequisites

  • Setup Requirements: System Admin logged in with data mapping interface accessible
  • User Roles Permissions: System Admin access
  • Test Data: CSV file with customer data requiring field mapping
  • Prior Test Cases: File upload and smart recognition must be functional

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Access mapping interface

Field mapping options displayed

Source and target field lists

Mapping availability - validates clear display of source and target field options

2

Test automatic field matching

System suggests mappings based on field names

customer_id maps to Customer ID

Intelligent matching - validates automatic field correlation based on naming patterns

3

Verify manual mapping capability

Users can override automatic mappings

Manual field selection dropdown

User control - ensures user control over mapping decisions and flexibility

4

Test mapping validation

System validates mapping compatibility

Data type matching validation

Compatibility check - validates data type compatibility and prevents incorrect mappings

5

Check mapping preview

Preview of mapped data before import

Sample rows with mapped fields

Data preview - provides visual confirmation before final data import

Verification Points

  • Primary Verification: Field mapping options displayed and functional
  • Secondary Verifications: Automatic and manual mapping capabilities work correctly
  • Negative Verification: Invalid mappings prevented with proper error messages

Test Case 17: Smart Validation Functionality (AC-17)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_017
  • Title: Verify error detection, duplicate identification, and data integrity checking
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Functional
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-DataValidation, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Internal, Data-Quality, cx Services, mx Services, bx Services, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: All
  • Revenue Impact: High
  • Business Priority: Must-Have
  • Customer Journey: Data Management
  • Compliance Required: Yes
  • SLA Related: Yes

Quality Metrics

  • Risk Level: High
  • Complexity Level: High
  • Expected Execution Time: 12 minutes
  • Reproducibility Score: High
  • Data Sensitivity: High
  • Failure Impact: Critical

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: Data validation engine, Quality control system
  • Code Module Mapped: Data Validation
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: Data validation engine, Quality control system, Rule engine
  • Performance Baseline: < 20 seconds for validation

Prerequisites

  • Setup Requirements: System Admin logged in with validation rules configured
  • User Roles Permissions: System Admin access
  • Test Data: CSV file with intentional errors, duplicates, and integrity issues
  • Prior Test Cases: Data mapping functionality must be working

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Upload file with data errors

System identifies and reports errors

Invalid date formats, missing required fields

Error detection - validates comprehensive data quality checking and rule enforcement

2

Test duplicate detection

System identifies duplicate records

File with duplicate customer records

Duplicate identification - ensures data uniqueness and prevents record conflicts

3

Verify data integrity checking

System validates data consistency

Cross-field validation rules

Integrity validation - validates business rule compliance and referential consistency

4

Check validation reporting

Detailed error/warning reports provided

Error count, specific issues listed

Feedback quality - provides actionable insights for data quality improvement

5

Test validation override options

Users can review and approve/reject findings

Validation results review interface

User decision support - allows informed decisions on validation findings

Verification Points

  • Primary Verification: System accurately detects errors, duplicates, and integrity issues
  • Secondary Verifications: Validation report provides comprehensive quality metrics
  • Negative Verification: Invalid data is prevented from entering the system

Test Case 18: Direct Data Integration (AC-18)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_018
  • Title: Verify direct integration of processed data with existing records
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Integration
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-DataIntegration, P2-High, Phase-Regression, Type-Integration, Platform-Web, Report-Engineering, Customer-All, Risk-Medium, Business-Important, Revenue-Impact-Medium, Integration-Database, Data-Persistence, cx Services, mx Services, bx Services, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: All
  • Revenue Impact: Medium
  • Business Priority: Should-Have
  • Customer Journey: Data Management
  • Compliance Required: Yes
  • SLA Related: No

Quality Metrics

  • Risk Level: Medium
  • Complexity Level: High
  • Expected Execution Time: 15 minutes
  • Reproducibility Score: High
  • Data Sensitivity: High
  • Failure Impact: Medium

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: Database system, Data processing pipeline
  • Code Module Mapped: Data Integration
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: Database system, ETL pipeline, Transaction management
  • Performance Baseline: < 60 seconds for integration

Prerequisites

  • Setup Requirements: System Admin logged in with validated data ready for integration
  • User Roles Permissions: System Admin access
  • Test Data: 100 validated customer records ready for database integration
  • Prior Test Cases: Data validation must pass successfully

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Complete file processing workflow

System offers integration options

Processed data ready for integration

Integration readiness - validates process completion and integration option availability

2

Test direct integration execution

Data merges with existing system records

New records added, existing updated

Integration execution - ensures successful database integration with proper merge logic

3

Verify data consistency post-integration

Integrated data maintains consistency

No data corruption or conflicts

Post-integration validation - confirms data integrity maintained during integration

4

Check integration rollback capability

Option to undo integration if needed

Rollback mechanism available

Risk mitigation - provides safety mechanism for integration errors

5

Test integration conflict resolution

System handles conflicts appropriately

Duplicate key conflicts resolved

Conflict handling - validates intelligent conflict resolution during data integration

Verification Points

  • Primary Verification: Direct integration successfully merges data with existing records
  • Secondary Verifications: Data consistency maintained throughout integration process
  • Negative Verification: No data corruption or loss occurs during integration

Test Case 19: Real-Time Validation Feedback (AC-19)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_019
  • Title: Verify immediate feedback during upload process
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Performance
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-RealTimeValidation, P2-High, Phase-Regression, Type-Performance, Platform-Web, Report-Engineering, Customer-All, Risk-Medium, Business-Important, Revenue-Impact-Medium, Integration-Internal, Real-Time-Processing, cx Services, mx Services, bx Services, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: All
  • Revenue Impact: Medium
  • Business Priority: Should-Have
  • Customer Journey: Data Management
  • Compliance Required: No
  • SLA Related: No

Quality Metrics

  • Risk Level: Medium
  • Complexity Level: High
  • Expected Execution Time: 8 minutes
  • Reproducibility Score: High
  • Data Sensitivity: Medium
  • Failure Impact: Medium

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: Real-time validation service, WebSocket connections
  • Code Module Mapped: Real-time Validation
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: Real-time validation service, WebSocket connections, Streaming processors
  • Performance Baseline: < 2 seconds for feedback

Prerequisites

  • Setup Requirements: System Admin logged in with real-time validation enabled
  • User Roles Permissions: System Admin access
  • Test Data: Large CSV file (1,000 rows) with mix of valid/invalid data
  • Prior Test Cases: Data upload and validation systems must be functional

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Begin file upload process

Real-time progress indicators shown

Upload progress bar, percentage

Progress feedback - validates instant validation startup and streaming processing

2

Monitor validation feedback

Immediate validation results displayed

Error/success messages as processing occurs

Real-time validation - ensures continuous feedback during lengthy validation processes

3

Test interactive error resolution

Users can address errors immediately

Click to fix validation issues

Interactive feedback - provides immediate error identification and resolution options

4

Verify feedback clarity

Messages are clear and actionable

Specific error descriptions with solutions

Message quality - ensures clear communication and actionable guidance

5

Check feedback persistence

Important messages remain visible

Critical errors stay highlighted

Message management - maintains visibility of important validation results

Verification Points

  • Primary Verification: Real-time feedback provided throughout upload/validation process
  • Secondary Verifications: Error details available immediately upon detection
  • Negative Verification: No validation delays or feedback interruptions occur

Test Case 20: Mapping Template Saving (AC-20)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_020
  • Title: Verify ability to save mapping templates for future uploads
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Functional
  • Test Level: System
  • Priority: P3-Medium
  • Execution Phase: Full
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-Templates, P3-Medium, Phase-Full, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-Low, Business-Nice-To-Have, Revenue-Impact-Low, Integration-Internal, Template-Management, cx Services, mx Services, bx Services, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: All
  • Revenue Impact: Low
  • Business Priority: Could-Have
  • Customer Journey: Data Management
  • Compliance Required: No
  • SLA Related: No

Quality Metrics

  • Risk Level: Low
  • Complexity Level: Medium
  • Expected Execution Time: 6 minutes
  • Reproducibility Score: High
  • Data Sensitivity: Low
  • Failure Impact: Low

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: Template storage system, User preferences
  • Code Module Mapped: Template Management
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: Template storage system, User preferences database
  • Performance Baseline: < 3 seconds for template operations

Prerequisites

  • Setup Requirements: System Admin logged in with completed field mapping
  • User Roles Permissions: System Admin access
  • Test Data: Customer data mapping configuration ready to save
  • Prior Test Cases: Data mapping functionality must be working

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Create field mapping configuration

Mapping successfully configured

Custom field mappings created

Template creation - establishes baseline mapping configuration for template creation

2

Save mapping as template

Template saved with custom name

"Utility Meter Data Template"

Template naming - validates ability to persist mapping configurations with custom names

3

Load saved template

Template applied to new upload

Saved mappings restored correctly

Template reuse - ensures accurate template retrieval and application

4

Test template management

Edit, delete, rename templates

Template library management

Template administration - provides comprehensive template lifecycle management

5

Verify template sharing

Templates available to other admin users

Cross-user template access

Template collaboration - enables team-wide template sharing and reuse

Verification Points

  • Primary Verification: Mapping templates can be saved and retrieved accurately
  • Secondary Verifications: Template management operations (edit, delete, rename) function correctly
  • Negative Verification: Templates cannot be overwritten without user confirmation

Test Case 21: Free Tier Functionality (AC-21)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_021
  • Title: Verify free tier provides essential functionality for evaluation
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-TrialPlan, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Business, Customer-Trial, Risk-Medium, Business-Important, Revenue-Impact-High, Integration-Subscription, Plan-Features, rx Services, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: Trial Users
  • Revenue Impact: High
  • Business Priority: Should-Have
  • Customer Journey: Evaluation
  • Compliance Required: No
  • SLA Related: No

Quality Metrics

  • Risk Level: Medium
  • Complexity Level: Medium
  • Expected Execution Time: 10 minutes
  • Reproducibility Score: High
  • Data Sensitivity: Low
  • Failure Impact: Medium

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: Subscription service, Feature gating system
  • Code Module Mapped: Subscription Management
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: Subscription service, Feature gating system, License management
  • Performance Baseline: < 5 seconds for feature access

Prerequisites

  • Setup Requirements: New trial account activated within last 30 days
  • User Roles Permissions: System Admin access on trial plan
  • Test Data: Trial account with basic usage metrics
  • Prior Test Cases: Account creation and login must be functional

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Access dashboard with free tier account

Essential features available

Dashboard, basic setup, user management

Core functionality - validates core platform functionality available during trial

2

Test included modules

CX, MX, BX modules accessible

Customer Experience, Meter Management, Billing

Module access - ensures all essential modules available for comprehensive evaluation

3

Verify evaluation capabilities

Sufficient functionality for decision-making

Complete evaluation possible

Evaluation adequacy - validates trial provides comprehensive product understanding

4

Check feature limitations

Clear indication of trial limitations

Limited features clearly marked

Limitation visibility - ensures transparent communication of trial constraints

5

Test upgrade prompts

Appropriate upgrade suggestions

Relevant upgrade paths shown

Conversion facilitation - ensures smooth transition options from trial to paid plans

Verification Points

  • Primary Verification: Essential functionality sufficient for comprehensive product evaluation
  • Secondary Verifications: Trial limitations clearly communicated and enforced
  • Negative Verification: Trial users cannot access premium features without upgrade

Test Case 22: Trial User Limitations (AC-22)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_022
  • Title: Verify trial plans limited to 2 concurrent users per organization
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Security
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-UserLimits, P1-Critical, Phase-Smoke, Type-Security, Platform-Web, Report-Business, Customer-Trial, Risk-High, Business-Critical, Revenue-Impact-High, Integration-User-Management, Concurrent-Limits, rx Services, auth Services, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: Trial Users
  • Revenue Impact: High
  • Business Priority: Must-Have
  • Customer Journey: Evaluation
  • Compliance Required: Yes
  • SLA Related: Yes

Quality Metrics

  • Risk Level: High
  • Complexity Level: Medium
  • Expected Execution Time: 8 minutes
  • Reproducibility Score: High
  • Data Sensitivity: Medium
  • Failure Impact: Critical

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: User management system, Session management
  • Code Module Mapped: User Management
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: User management system, Session management, License enforcement
  • Performance Baseline: < 3 seconds for user limit checks

Prerequisites

  • Setup Requirements: Trial organization with exactly 2 user accounts configured
  • User Roles Permissions: Admin and 2 regular users
  • Test Data: Trial account with 2 active users
  • Prior Test Cases: User management and authentication must be functional

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Login with 2 trial users simultaneously

Both users can access system

user1@trial.com, user2@trial.com

Concurrent access validation - validates normal operation within limit

2

Attempt 3rd user login

System blocks 3rd concurrent user

user3@trial.com login attempt

Limit enforcement - ensures strict adherence to trial user restrictions

3

Test user session management

Proper session tracking for limits

Active session monitoring

Session management - validates proper session tracking and limit release

4

Verify limit messaging

Clear error message for limit exceeded

"Trial limit reached" message

User communication - provides clear feedback when limits are reached

5

Test user logout/login cycling

Limits enforced across login sessions

User logout allows new login

Dynamic limit management - validates dynamic session tracking and limit release

Verification Points

  • Primary Verification: Maximum 2 users can access trial organization simultaneously
  • Secondary Verifications: User limit properly enforced with clear error messages
  • Negative Verification: Third user cannot access system while 2 users are active

Test Case 23: Trial Expiration (AC-23)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_023
  • Title: Verify automatic trial expiration after 30-day period
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Functional
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-TrialExpiration, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Business, Customer-Trial, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Subscription, Auto-Expiration, rx Services, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: Trial Users
  • Revenue Impact: High
  • Business Priority: Must-Have
  • Customer Journey: Evaluation
  • Compliance Required: Yes
  • SLA Related: Yes

Quality Metrics

  • Risk Level: High
  • Complexity Level: Medium
  • Expected Execution Time: 5 minutes
  • Reproducibility Score: High
  • Data Sensitivity: Medium
  • Failure Impact: Critical

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: Subscription service, Scheduler system
  • Code Module Mapped: Trial Management
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: Subscription service, Scheduled job system, Email notification service
  • Performance Baseline: < 2 seconds for expiration check

Prerequisites

  • Setup Requirements: Trial account approaching or past 30-day limit
  • User Roles Permissions: System Admin access on trial account
  • Test Data: Trial account created 30+ days ago or test account with modified expiration
  • Prior Test Cases: Trial account creation and subscription management must be functional

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Check trial period tracking

System displays remaining trial days

Trial created today shows 30 days remaining

Time tracking - validates accurate trial period tracking and countdown display

2

Simulate near-expiration

Warning messages appear before expiration

7 days remaining triggers warnings

Expiration warnings - validates proactive notification before trial ends

3

Test expired trial access

System blocks access after 30 days

Trial account created 31 days ago

Expiration enforcement - validates precise timing of trial termination

4

Verify grace period handling

Appropriate grace period or immediate cutoff

Business rule compliance

Grace period management - ensures appropriate post-expiration handling

5

Check data retention post-expiration

Data preserved for upgrade opportunity

Account data maintained

Data preservation - validates customer data safety and recovery options

Verification Points

  • Primary Verification: Trial automatically expires exactly 30 days after activation
  • Secondary Verifications: Appropriate warnings provided before expiration
  • Negative Verification: Expired accounts cannot perform write operations

Test Case 24: Basic Analytics Access (AC-24)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_024
  • Title: Verify Basic Analytics with fundamental reporting and dashboard features
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-Analytics, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Analytics, Customer-Trial, Risk-Medium, Business-Important, Revenue-Impact-Medium, Integration-Analytics, Basic-Reporting, rx Services, ax Services, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: Trial Users
  • Revenue Impact: Medium
  • Business Priority: Should-Have
  • Customer Journey: Evaluation
  • Compliance Required: No
  • SLA Related: No

Quality Metrics

  • Risk Level: Medium
  • Complexity Level: Medium
  • Expected Execution Time: 12 minutes
  • Reproducibility Score: High
  • Data Sensitivity: Medium
  • Failure Impact: Medium

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: Analytics engine, Reporting system
  • Code Module Mapped: Analytics
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: Analytics engine, Reporting system, Chart libraries
  • Performance Baseline: < 10 seconds for report generation

Prerequisites

  • Setup Requirements: Trial account with sample data and basic usage metrics
  • User Roles Permissions: System Admin access on trial plan
  • Test Data: Trial account with 2 weeks of usage data and sample customer records
  • Prior Test Cases: Dashboard access and data upload must be functional

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Access analytics section

Basic analytics dashboard available

Fundamental charts and reports

Analytics access - validates essential reporting capabilities for evaluation

2

Test core reporting features

Essential reports functional

User activity, system performance reports

Core functionality - ensures sufficient reporting for trial evaluation purposes

3

Verify data visualization

Basic charts and graphs available

Line charts, bar charts, pie charts

Visualization features - validates graphical data representation for insights

4

Check export capabilities

Basic export functionality works

CSV/PDF export of basic reports

Export functionality - ensures data export capabilities for trial users

5

Test analytics limitations

Advanced features clearly marked as unavailable

Premium analytics features disabled

Feature boundaries - ensures clear distinction between trial and premium analytics

Verification Points

  • Primary Verification: Essential analytics and reporting features accessible during trial
  • Secondary Verifications: Advanced analytics properly gated with upgrade prompts
  • Negative Verification: Trial users cannot access premium analytics features

Test Case 25: Email Support Access (AC-25)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_025
  • Title: Verify Email Support through standard customer service channel
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Functional
  • Test Level: System
  • Priority: P3-Medium
  • Execution Phase: Full
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-Support, P3-Medium, Phase-Full, Type-Functional, Platform-Web, Report-Customer-Service, Customer-Trial, Risk-Low, Business-Nice-To-Have, Revenue-Impact-Low, Integration-Support, Email-Support, rx Services, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: Trial Users
  • Revenue Impact: Low
  • Business Priority: Could-Have
  • Customer Journey: Support
  • Compliance Required: No
  • SLA Related: No

Quality Metrics

  • Risk Level: Low
  • Complexity Level: Low
  • Expected Execution Time: 6 minutes
  • Reproducibility Score: High
  • Data Sensitivity: Low
  • Failure Impact: Low

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: Support system, Email service
  • Code Module Mapped: Customer Support
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: Support ticketing system, Email service, Knowledge base
  • Performance Baseline: < 5 seconds for support form submission

Prerequisites

  • Setup Requirements: Trial account with email support access enabled
  • User Roles Permissions: Trial user access
  • Test Data: Valid trial account email address for support communication
  • Prior Test Cases: Account creation and email verification must be completed

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Access support section

Email support option available

Support contact information visible

Support availability - validates trial users have access to appropriate support channels

2

Test support request submission

Email support form functional

Test support request submission

Support access - ensures functional email support process for trial users

3

Verify support response capability

Trial users receive support responses

Support ticket tracking available

Support service - validates appropriate trial support level expectations

4

Check support documentation

Self-service resources available

Help documentation accessible

Documentation access - provides self-service options for common issues

5

Test support escalation

Critical issues can be escalated

Emergency contact information

Escalation procedures - ensures critical issues handled regardless of plan type

Verification Points

  • Primary Verification: Email support accessible and functional for trial users
  • Secondary Verifications: Response time expectations clearly communicated
  • Negative Verification: Premium support channels properly restricted for trial users

Test Case 26: Storage Capacity Limitation (AC-26)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_026
  • Title: Verify storage capacity limited to 5GB data allowance for trial plans
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-Storage, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Compliance, Customer-Trial, Risk-Medium, Business-Important, Revenue-Impact-Medium, Integration-Internal, Storage-Limitation, rx Services, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: Trial Users
  • Revenue Impact: Medium
  • Business Priority: Should-Have
  • Customer Journey: Evaluation
  • Compliance Required: Yes
  • SLA Related: No

Quality Metrics

  • Risk Level: Medium
  • Complexity Level: Medium
  • Expected Execution Time: 10 minutes
  • Reproducibility Score: High
  • Data Sensitivity: Medium
  • Failure Impact: Medium

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: Storage management system, Quota enforcement
  • Code Module Mapped: Storage Management
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome Latest
  • Device/OS: Windows 11
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: Storage calculation engine, File management system
  • Performance Baseline: < 3 seconds for storage calculations

Prerequisites

  • Setup Requirements: Trial account with data uploads
  • User Roles Permissions: System Admin access
  • Test Data: Files totaling near 5GB limit
  • Prior Test Cases: Data upload and storage systems must be functional

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Check current storage usage display

Storage usage prominently shown

Current usage: X GB / 5 GB

Usage visibility - validates accurate storage tracking and visualization

2

Upload files approaching limit

System warns when approaching 5GB

Warning at 4.5GB usage

Limit warning - ensures proactive notification before hitting storage limits

3

Attempt to exceed 5GB limit

System blocks uploads exceeding limit

Upload rejected with clear message

Limit enforcement - validates strict adherence to storage quotas

4

Verify storage calculation accuracy

Storage usage calculated correctly

File sizes match displayed usage

Calculation accuracy - ensures reliable storage quota management

5

Test storage cleanup options

Options to manage storage provided

Delete files, upgrade prompts

Storage management - provides options for managing storage within limits

Verification Points

  • Primary Verification: Storage limited to exactly 5GB for trial accounts
  • Secondary Verifications: Accurate usage calculation and clear warning messages
  • Negative Verification: Cannot exceed 5GB limit under any circumstances

Test Case 27: One-Click Upgrade Functionality (AC-27)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_027
  • Title: Verify one-click upgrade to paid subscription tiers
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Functional
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-Upgrade, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Business, Customer-Trial, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Billing, Upgrade-Process, rx Services, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: Trial Users
  • Revenue Impact: High
  • Business Priority: Must-Have
  • Customer Journey: Conversion
  • Compliance Required: Yes
  • SLA Related: No

Quality Metrics

  • Risk Level: High
  • Complexity Level: High
  • Expected Execution Time: 8 minutes
  • Reproducibility Score: High
  • Data Sensitivity: High
  • Failure Impact: Critical

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: Billing system, Payment gateway, Subscription service
  • Code Module Mapped: Subscription Upgrade
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: Billing system, Payment gateway (Stripe), Subscription management
  • Performance Baseline: < 10 seconds for upgrade process

Prerequisites

  • Setup Requirements: Trial account ready for upgrade with payment method testing enabled
  • User Roles Permissions: System Admin access with billing permissions
  • Test Data: Test payment methods, trial account approaching expiration
  • Prior Test Cases: Trial account functionality and billing integration must work

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Access subscription section

Upgrade options clearly displayed

Multiple tier options visible

Upgrade availability - validates prominent upgrade pathways throughout the application

2

Click one-click upgrade button

Payment/upgrade flow initiated

Redirects to payment interface

Upgrade initiation - ensures friction-free upgrade experience for conversion

3

Test upgrade process completion

Seamless upgrade without data loss

Account upgraded successfully

Process completion - validates secure payment processing and immediate feature activation

4

Verify immediate feature access

Upgraded features available instantly

Premium features unlocked

Feature activation - ensures seamless transition with enhanced capabilities

5

Check billing integration

Payment processing works correctly

Test payment method processed

Payment functionality - validates billing system integration and payment processing

Verification Points

  • Primary Verification: One-click upgrade process completes successfully
  • Secondary Verifications: Pro plan features immediately accessible after upgrade
  • Negative Verification: No data loss occurs during upgrade process

Test Case 28: Data Preservation During Upgrade (AC-28)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_028
  • Title: Verify no data loss when transitioning from trial to paid plan
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Integration
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Smoke
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-DataPreservation, P1-Critical, Phase-Smoke, Type-Integration, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-Database, Data-Migration, rx Services, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: All
  • Revenue Impact: High
  • Business Priority: Must-Have
  • Customer Journey: Conversion
  • Compliance Required: Yes
  • SLA Related: Yes

Quality Metrics

  • Risk Level: High
  • Complexity Level: High
  • Expected Execution Time: 12 minutes
  • Reproducibility Score: High
  • Data Sensitivity: High
  • Failure Impact: Critical

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: Database system, Migration service, Backup system
  • Code Module Mapped: Data Migration
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: Database system, Migration service, Backup and recovery system
  • Performance Baseline: < 30 seconds for data verification

Prerequisites

  • Setup Requirements: Trial account with substantial data (customers, uploads, configurations)
  • User Roles Permissions: System Admin access with upgrade permissions
  • Test Data: Trial account with 500 customers, 10 data uploads, custom configurations
  • Prior Test Cases: Data creation and upgrade process must be functional

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Document trial account data inventory

Complete data catalog before upgrade

Users, files, configurations, settings

Data baseline - establishes comprehensive pre-upgrade data inventory

2

Execute upgrade process

Upgrade completes successfully

Trial to paid plan transition

Upgrade execution - validates smooth data transition during upgrade process

3

Verify all data preserved

All trial data remains accessible

Compare pre/post upgrade data

Data integrity - ensures 100% data preservation without corruption or loss

4

Test data accessibility

Data functions normally post-upgrade

Access files, users, configurations

Functional verification - confirms preserved data remains fully operational

5

Check data relationships

Data connections maintained

User permissions, file associations

Relationship integrity - validates data relationships and functionality maintained

Verification Points

  • Primary Verification: 100% of trial data preserved during upgrade process
  • Secondary Verifications: Data relationships and functionality maintained
  • Negative Verification: No data corruption or accessibility issues post-upgrade

Test Case 29: Multiple Paid Tier Availability (AC-29)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_029
  • Title: Verify multiple paid tiers available based on organizational needs
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-PricingTiers, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Business, Customer-All, Risk-Medium, Business-Important, Revenue-Impact-High, Integration-Subscription, Plan-Options, rx Services, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: All
  • Revenue Impact: High
  • Business Priority: Should-Have
  • Customer Journey: Plan Selection
  • Compliance Required: No
  • SLA Related: No

Quality Metrics

  • Risk Level: Medium
  • Complexity Level: Medium
  • Expected Execution Time: 8 minutes
  • Reproducibility Score: High
  • Data Sensitivity: Low
  • Failure Impact: Medium

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: Subscription service, Billing system
  • Code Module Mapped: Plan Management
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: Subscription service, Billing system, Plan configuration
  • Performance Baseline: < 5 seconds for plan display

Prerequisites

  • Setup Requirements: Trial account with access to upgrade options
  • User Roles Permissions: System Admin access
  • Test Data: Current pricing tiers and feature matrix
  • Prior Test Cases: Trial account access and upgrade interface must be functional

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Access subscription tier options

Multiple paid tiers displayed

Professional, Enterprise, Custom tiers

Tier availability - validates comprehensive plan options for different organizational needs

2

Review tier feature differences

Clear differentiation between tiers

User limits, features, storage differences

Feature comparison - ensures clear value proposition for different customer segments

3

Test tier selection process

Can select appropriate tier

Based on organization size/needs

Selection functionality - validates plan selection and customization process

4

Verify pricing transparency

Costs clearly displayed for each tier

Monthly/annual pricing options

Pricing clarity - ensures transparent pricing and billing options

5

Check customization options

Enterprise/custom tier customization available

Tailored solutions offered

Customization capability - ensures scalability for enterprise customers with special needs

Verification Points

  • Primary Verification: Multiple paid tiers available with clear feature differentiation
  • Secondary Verifications: Pricing and billing options clearly communicated
  • Negative Verification: Plan features accurately reflect actual system capabilities

Test Case 30: User Invitation During Trial (AC-30)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_030
  • Title: Verify admin can invite up to 2 users during trial period
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-UserInvitation, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-User-Management, Customer-Trial, Risk-Medium, Business-Important, Revenue-Impact-Medium, Integration-User-Management, Invitation-Limits, rx Services, AuthServices,auth Services, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: Trial Users
  • Revenue Impact: Medium
  • Business Priority: Should-Have
  • Customer Journey: Team Setup
  • Compliance Required: No
  • SLA Related: No

Quality Metrics

  • Risk Level: Medium
  • Complexity Level: Medium
  • Expected Execution Time: 10 minutes
  • Reproducibility Score: High
  • Data Sensitivity: Medium
  • Failure Impact: Medium

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: User management system, Email service
  • Code Module Mapped: User Management
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: User management system, Email service, Invitation system
  • Performance Baseline: < 5 seconds for invitation sending

Prerequisites

  • Setup Requirements: Trial account with admin access and no existing user invitations
  • User Roles Permissions: System Admin access
  • Test Data: Email addresses for test user invitations
  • Prior Test Cases: User management system must be functional

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Access user management section

User invitation option available

"Invite Users" button visible

Invitation access - validates user invitation feature accessibility with clear limits

2

Send first user invitation

Invitation sent successfully

user1@testdomain.com invited

First invitation - validates successful invitation sending within limit

3

Send second user invitation

Second invitation sent successfully

user2@testdomain.com invited

Second invitation - validates proper limit tracking and upgrade messaging

4

Attempt third user invitation

System blocks third invitation

user3@testdomain.com blocked

Limit enforcement - ensures strict adherence to trial invitation restrictions

5

Verify invitation management

Track invitation status and responses

Pending/accepted invitation tracking

Invitation tracking - provides visibility into invitation status and responses

Verification Points

  • Primary Verification: Maximum 2 user invitations allowed during trial period
  • Secondary Verifications: Clear limit tracking and upgrade prompts provided
  • Negative Verification: Third invitation attempt properly blocked with error message

Test Case 31: User Role Configuration (AC-31)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_031
  • Title: Verify user role configuration for permission testing
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Security
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-RoleConfig, P2-High, Phase-Regression, Type-Security, Platform-Web, Report-Security, Customer-Trial, Risk-Medium, Business-Important, Revenue-Impact-Medium, Integration-User-Management, Role-Permissions, rx Services, AuthServices,auth Services, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: Trial Users
  • Revenue Impact: Medium
  • Business Priority: Should-Have
  • Customer Journey: System Evaluation
  • Compliance Required: Yes
  • SLA Related: No

Quality Metrics

  • Risk Level: Medium
  • Complexity Level: High
  • Expected Execution Time: 12 minutes
  • Reproducibility Score: High
  • Data Sensitivity: High
  • Failure Impact: Medium

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: User management system, Permission engine
  • Code Module Mapped: Role Management
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: User management system, Permission engine, Role configuration
  • Performance Baseline: < 3 seconds for role changes

Prerequisites

  • Setup Requirements: Trial account with invited users available for role testing
  • User Roles Permissions: System Admin access
  • Test Data: 2 invited users with different role assignments needed
  • Prior Test Cases: User invitation and management system must be functional

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Access role configuration section

Role management interface available

Admin, User, Viewer roles

Role availability - validates comprehensive role management capabilities during trial period

2

Configure user permissions

Permission settings can be modified

Read, Write, Admin permissions

Permission configuration - ensures functional role configuration with proper permission mapping

3

Test role assignment

Users can be assigned different roles

Assign roles to invited users

Role assignment - validates role-based access control functions correctly

4

Verify permission enforcement

Roles enforce appropriate access levels

Test access with different roles

Permission validation - validates role-based permissions properly enforced across system

5

Check role modification

Existing user roles can be changed

Update user role assignments

Role flexibility - ensures immediate and consistent role-based access control

Verification Points

  • Primary Verification: Role configuration fully functional during trial period
  • Secondary Verifications: Role-based permissions properly enforced across system
  • Negative Verification: Users cannot access features beyond their assigned role permissions

Test Case 32: Activity Tracking (AC-32)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_032
  • Title: Verify activity tracking to measure system usage during trial
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Analytics
  • Test Level: System
  • Priority: P3-Medium
  • Execution Phase: Full
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-ActivityTracking, P3-Medium, Phase-Full, Type-Analytics, Platform-Web, Report-Analytics, Customer-Trial, Risk-Low, Business-Nice-To-Have, Revenue-Impact-Medium, Integration-Analytics, Usage-Metrics, ax Services, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: Trial Users
  • Revenue Impact: Medium
  • Business Priority: Could-Have
  • Customer Journey: Usage Analysis
  • Compliance Required: No
  • SLA Related: No

Quality Metrics

  • Risk Level: Low
  • Complexity Level: Medium
  • Expected Execution Time: 8 minutes
  • Reproducibility Score: High
  • Data Sensitivity: Medium
  • Failure Impact: Low

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: Analytics system, Usage tracking service
  • Code Module Mapped: Usage Analytics
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: Analytics system, Usage tracking service, Data collection
  • Performance Baseline: < 5 seconds for usage report generation

Prerequisites

  • Setup Requirements: Trial account with 2 weeks of usage activity
  • User Roles Permissions: System Admin access
  • Test Data: Trial account with varied usage patterns (logins, uploads, configurations)
  • Prior Test Cases: Trial account functionality and analytics system must be working

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Perform various system activities

Activities logged and tracked

Login, data upload, configuration changes

Activity logging - validates comprehensive usage tracking capabilities

2

Access activity reports

Usage metrics available in dashboard

User activity, feature usage, time tracking

Metrics availability - ensures detailed insight into trial user behavior and engagement

3

Verify tracking accuracy

Tracked activities match actual usage

Compare logged vs actual activities

Tracking accuracy - validates user-level activity tracking for conversion insights

4

Test activity analytics

Usage patterns and trends displayed

Peak usage times, popular features

Analytics capability - ensures usage data supports informed conversion strategies

5

Check tracking retention

Activity data preserved throughout trial

Historical activity data maintained

Data retention - validates historical data preservation for trend analysis

Verification Points

  • Primary Verification: Comprehensive activity tracking functional during trial period
  • Secondary Verifications: Usage data provides actionable insights for conversion
  • Negative Verification: No privacy violations in activity tracking implementation

Test Case 33: API Access Limitation (AC-33)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_033
  • Title: Verify API access limitations during trial period
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: API
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-APILimits, P2-High, Phase-Regression, Type-API, Platform-Web, Report-Engineering, Customer-Trial, Risk-Medium, Business-Important, Revenue-Impact-Medium, Integration-API, API-Throttling, rx Services, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: Trial Users
  • Revenue Impact: Medium
  • Business Priority: Should-Have
  • Customer Journey: API Evaluation
  • Compliance Required: No
  • SLA Related: Yes

Quality Metrics

  • Risk Level: Medium
  • Complexity Level: High
  • Expected Execution Time: 10 minutes
  • Reproducibility Score: High
  • Data Sensitivity: Medium
  • Failure Impact: Medium

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: API gateway, Rate limiting service
  • Code Module Mapped: API Management
  • Requirement Coverage: Complete
  • Cross Platform Support: API

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: API gateway, Rate limiting service, Authentication system
  • Performance Baseline: < 2 seconds for API responses

Prerequisites

  • Setup Requirements: Trial account with API access credentials
  • User Roles Permissions: System Admin with API access
  • Test Data: API testing tools (Postman/curl), trial API credentials
  • Prior Test Cases: Authentication and API gateway must be functional

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Attempt API authentication with trial account

Limited API access granted

Trial API key with restrictions

API access validation - validates basic API functionality available during trial

2

Test API rate limiting

Request limits enforced for trial users

Limited requests per hour/day

Rate limiting - ensures proper API quota enforcement for trial accounts

3

Verify restricted API endpoints

Premium API endpoints blocked

Advanced API features unavailable

Endpoint restrictions - validates feature gating for premium API functionality

4

Check API usage tracking

API usage monitored and displayed

API call count and limits shown

Usage monitoring - provides transparency in API usage and limits

5

Test upgrade API access

Full API access after upgrade

Premium API features unlocked

Upgrade verification - ensures full API access available after plan upgrade

Verification Points

  • Primary Verification: API access appropriately limited during trial period
  • Secondary Verifications: Rate limits enforced and usage tracked accurately
  • Negative Verification: Premium API endpoints inaccessible to trial users

Test Case 34: Export Functionality Cap (AC-34)

Test Case Metadata

  • Test Case ID: SYSADMIN_TC_034
  • Title: Verify export functionality capped at 100 records per operation
  • Created By: Arpita
  • Created Date: 2025-06-09
  • Version: 1.0

Classification

  • Module/Feature: System Admin Dashboard
  • Test Type: Functional
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

Enhanced Tags for 17 Reports Support

  • Tags: MOD-ExportLimits, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Business, Customer-Trial, Risk-Medium, Business-Important, Revenue-Impact-Medium, Integration-Export, Export-Restrictions, rx Services, API, Database, HappyPath, Cross module, Performance, Security, EdgeCase

Business Context

  • Customer Segment: Trial Users
  • Revenue Impact: Medium
  • Business Priority: Should-Have
  • Customer Journey: Data Export
  • Compliance Required: No
  • SLA Related: No

Quality Metrics

  • Risk Level: Medium
  • Complexity Level: Medium
  • Expected Execution Time: 8 minutes
  • Reproducibility Score: High
  • Data Sensitivity: Medium
  • Failure Impact: Medium

Coverage Tracking

  • Feature Coverage: 100%
  • Integration Points: Export service, Data formatting system
  • Code Module Mapped: Export Management
  • Requirement Coverage: Complete
  • Cross Platform Support: Web

Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 10/11, macOS 12+
  • Screen Resolution: Desktop-1920x1080
  • Dependencies: Export service, File generation system, Download management
  • Performance Baseline: < 10 seconds for export generation

Prerequisites

  • Setup Requirements: Trial account with sufficient data for export testing
  • User Roles Permissions: System Admin access
  • Test Data: Dataset with 150+ records for testing export limits
  • Prior Test Cases: Data management and report generation must be functional

Test Procedure

Step #

Action

Expected Result

Test Data

Comments

1

Access data export functionality

Export options available

CSV, Excel export buttons

Export availability - validates export functionality accessible to trial users

2

Attempt export of 100 records

Export completes successfully

Dataset with exactly 100 records

Limit compliance - validates successful export within trial limits

3

Attempt export of 101+ records

System limits export to 100 records

Dataset with 150 records, only 100 exported

Limit enforcement - ensures strict adherence to trial export restrictions

4

Verify export limit messaging

Clear message about 100 record limit

"Export limited to 100 records" message

User communication - provides clear feedback about trial limitations

5

Test batch export capability

Multiple 100-record exports possible

Sequential exports of large dataset

Workaround capability - allows users to export large datasets in multiple operations

Verification Points

  • Primary Verification: Export operations limited to exactly 100 records
  • Secondary Verifications: Clear limit messaging and batch export options
  • Negative Verification: Cannot export more than 100 records in single operation


Complete Test Coverage Summary

Final Coverage Analysis

Total Test Cases Created: 34 Acceptance Criteria Covered: 34/34 (100%) Test Case Distribution:

  • Test Cases 1-25: Previously documented (AC-1 through AC-25)
  • Test Cases 26-34: Newly documented (AC-26 through AC-34)

Acceptance Criteria Mapping Verification

AC #

Test Case

Coverage Status

Priority

AC-1

SYSADMIN_TC_001

✅ Covered

P1-Critical

AC-2

SYSADMIN_TC_002

✅ Covered

P1-Critical

AC-3

SYSADMIN_TC_003

✅ Covered

P1-Critical

AC-4

SYSADMIN_TC_004

✅ Covered

P2-High

AC-5

SYSADMIN_TC_005

✅ Covered

P2-High

AC-6

SYSADMIN_TC_006

✅ Covered

P1-Critical

AC-7

SYSADMIN_TC_007

✅ Covered

P1-Critical

AC-8

SYSADMIN_TC_008

✅ Covered

P2-High

AC-9

SYSADMIN_TC_009

✅ Covered

P1-Critical

AC-10

SYSADMIN_TC_010

✅ Covered

P1-Critical

AC-11

SYSADMIN_TC_011

✅ Covered

P2-High

AC-12

SYSADMIN_TC_012

✅ Covered

P2-High

AC-13

SYSADMIN_TC_013

✅ Covered

P3-Medium

AC-14

SYSADMIN_TC_014

✅ Covered

P2-High

AC-15

SYSADMIN_TC_015

✅ Covered

P2-High

AC-16

SYSADMIN_TC_016

✅ Covered

P2-High

AC-17

SYSADMIN_TC_017

✅ Covered

P1-Critical

AC-18

SYSADMIN_TC_018

✅ Covered

P2-High

AC-19

SYSADMIN_TC_019

✅ Covered

P2-High

AC-20

SYSADMIN_TC_020

✅ Covered

P3-Medium

AC-21

SYSADMIN_TC_021

✅ Covered

P2-High

AC-22

SYSADMIN_TC_022

✅ Covered

P1-Critical

AC-23

SYSADMIN_TC_023

✅ Covered

P1-Critical

AC-24

SYSADMIN_TC_024

✅ Covered

P2-High

AC-25

SYSADMIN_TC_025

✅ Covered

P3-Medium

AC-26

SYSADMIN_TC_026

✅ Covered

P2-High

AC-27

SYSADMIN_TC_027

✅ Covered

P1-Critical

AC-28

SYSADMIN_TC_028

✅ Covered

P1-Critical

AC-29

SYSADMIN_TC_029

✅ Covered

P2-High

AC-30

SYSADMIN_TC_030

✅ Covered

P2-High

AC-31

SYSADMIN_TC_031

✅ Covered

P2-High

AC-32

SYSADMIN_TC_032

✅ Covered

P3-Medium

AC-33

SYSADMIN_TC_033

✅ Covered

P2-High

AC-34

SYSADMIN_TC_034

✅ Covered

P2-High

Test Execution Priorities

P1-Critical (12 Test Cases): AC-1, AC-2, AC-3, AC-6, AC-7, AC-9, AC-10, AC-17, AC-22, AC-23, AC-27, AC-28 P2-High (17 Test Cases): AC-4, AC-5, AC-8, AC-11, AC-12, AC-14, AC-15, AC-16, AC-18, AC-19, AC-21, AC-24, AC-26, AC-29, AC-30, AC-31, AC-33, AC-34 P3-Medium (3 Test Cases): AC-13, AC-20, AC-25, AC-32

Complete Coverage Achieved: 100% (34/34 Acceptance Criteria)

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