System Admin Dashboard (ONB01US01)

Overall Coverage Summary

Total Coverage: 100% (10/10 Acceptance Criteria Covered)

Total Test Cases: 12 (10 Functional + 2 Non-Functional)
Total Acceptance Criteria: 10 (Based on user story requirements)
Coverage Percentage: (10/10) × 100 = 100%

Test Scenario Analysis

A. Functional Test Scenarios

Core Functionality Scenarios:

Organization Setup Progress Tracking - Visual progress indicators, weighted completion calculation
Utility Setup Progress Management - Step-by-step setup guidance, task completion tracking
User Adoption Metrics Visualization - Daily active users, growth trends, engagement tracking
Security Activity Monitoring - Login attempt tracking, authorized/unauthorized session management
Data Upload Process Management - File upload, validation, smart recognition
Trial Plan Subscription Management - Plan details, upgrade pathways, usage limits

Business Rules Validation Scenarios:

Weighted Progress Calculation - Organization setup: Currency (40%), Date Format (30%), Timezone (30%)
Utility Setup Weighting - Core System (25%), Service Area (20%), Pricing/Billing (20%), Staff Access (15%), Calendar (10%), IDs/Reference (10%)
User Activity Definition - Daily active user = logged in user
Trial Plan Limitations - 2 concurrent users, 30-day expiration, 5GB storage

User Journey Scenarios:

New System Admin Onboarding - First-time dashboard access through completion
Ongoing Setup Management - Returning admin completing partial setups
Monitoring and Maintenance - Regular security and adoption monitoring
Subscription Management - Plan evaluation and upgrade decisions

B. Non-Functional Test Scenarios

Performance Scenarios:

Dashboard load time < 3 seconds
Real-time metrics refresh < 500ms
Concurrent admin access (up to 50 users)
Large data upload processing (100MB+ files)

Security Scenarios:

Role-based access control validation
Session management and timeouts
Audit trail for admin actions
Data encryption verification

Compatibility Scenarios:

Chrome Latest on Windows 10/11, macOS 12+
Desktop resolution 1920x1080+
Mobile responsive design validation

C. Edge Case & Error Scenarios

Boundary Conditions - Maximum user limits, file size limits, concurrent sessions
Invalid Inputs - Malformed data uploads, invalid configuration values
System Failures - Network interruptions, service unavailability
Data Inconsistencies - Partial setup completions, corrupted progress states

Detailed Test Cases

Test Case 1: Organization Setup Progress Calculation

Test Case ID: ONB05US01_TC_001
Title: Verify Organization Setup Progress Calculation with Weighted Tasks
Created By: QA Team
Created Date: June 04, 2025
Version: 1.0

Classification

Module/Feature: Organization Setup
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Manual

Enhanced Tags

Tags: MOD-OrgSetup, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Engineering, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-High, Integration-End-to-End,
Additional Tags: Onboarding-Services, Database, HappyPath

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Onboarding
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 5 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 100% of progress calculation logic
Integration_Points: Progress tracking engine, UI display layer
Code_Module_Mapped: ProgressCalculator, OrganizationSetup
Requirement_Coverage: Complete
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, Module-Coverage
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: Business Rule: Progress Calculation, Acceptance Criteria 1
Related_Bugs: N/A
Related_Test_Cases: ONB05US01_TC_002, ONB05US01_TC_003

Test Environment

Environment: Staging
Browser/Version: Chrome Latest
Device/OS: Windows 10/11, macOS 12+
Screen_Resolution: Desktop-1920x1080
Dependencies: Organization setup database, progress tracking service
Performance_Baseline: <2 seconds for progress calculation
Data_Requirements: Fresh organization with partial setup completion

Prerequisites

Setup_Requirements: System Admin account with organization setup permissions
User_Roles_Permissions: System Admin role
Test_Data: Organization ID: ORG_TEST_001, Admin User: admin@testutility.com
Prior_Test_Cases: Login functionality verified

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Login as System Admin	Successfully logged into dashboard	admin@testutility.com / SecurePass123!	Verify dashboard loads
2	Navigate to Organization Setup section	Organization Setup section displays with current progress	N/A	Check initial state
3	Verify Currency task is marked complete	Currency shows checkmark, contributes 40% to progress	Currency: USD	Weighted calculation
4	Verify Date Format task is marked complete	Date Format shows checkmark, contributes 30% to progress	Format: MM/DD/YYYY	Weighted calculation
5	Verify Timezone task is pending	Timezone shows pending icon, 30% weight not applied	Target: EST	Incomplete task
6	Verify overall progress calculation	Progress bar shows 70% (40% + 30% = 70%)	N/A	Mathematical accuracy
7	Complete Timezone configuration	Timezone task shows checkmark	Timezone: America/New_York	Task completion
8	Verify updated progress calculation	Progress bar updates to 100% (40% + 30% + 30%)	N/A	Real-time update

Verification Points

Primary_Verification: Progress percentage accurately reflects weighted task completion
Secondary_Verifications: Visual indicators match completion status, real-time updates work
Negative_Verification: Progress should not exceed 100% or show negative values

Test Results (Template)

Status: [Pass/Fail/Blocked/Not-Tested]
Actual_Results: [Record actual progress calculations and visual displays]
Execution_Date: [Test execution date]
Executed_By: [Tester name]
Execution_Time: [Actual time taken]
Defects_Found: [Any bugs discovered]
Screenshots_Logs: [Evidence attachments]

Test Case 2: Utility Setup Weighted Progress Tracking

Test Case ID: ONB05US01_TC_002
Title: Verify Utility Setup Progress with Complex Weighted Task System
Created By: QA Team
Created Date: June 04, 2025
Version: 1.0

Classification

Module/Feature: System Admin Dashbaord
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Manual

Enhanced Tags

Tags: MOD-UtilitySetup, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Product, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-~~High,~~High.
Additional Tags: Onboarding-Services, Database, HappyPath

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Onboarding
Compliance_Required: Yes
SLA_Related: Yes

Test Environment

Environment: Staging
Browser/Version: Chrome Latest
Device/OS: Windows 10/11
Dependencies: Utility setup service, progress calculation engine

Prerequisites

User_Roles_Permissions: System Admin role
Test_Data: Utility ID: UTIL_TEST_001
Prior_Test_Cases: ONB05US01_TC_001 (Organization setup completed)

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Utility Setup section	Utility Setup section displays with 50% initial progress	N/A	Based on wireframe
2	Verify Core System Settings completion	Task shows checkmark, 25% weight applied	Settings: Basic config complete	Highest weight task
3	Verify Service Area completion	Task shows checkmark, 20% weight applied	Area: Metro Atlanta Region	Critical for operations
4	Verify Pricing and Billing pending	Task shows pending icon, 20% weight not applied	Pricing: Not configured	Revenue impact
5	Complete Pricing and Billing setup	Task updates to checkmark	Rate: $0.12/kWh, Base: $15/month	Configuration input
6	Verify progress updates to 95%	Progress bar shows: 25% + 20% + 20% + 15% + 10% + 5% = 95%	N/A	All tasks except one
7	Complete remaining IDs and Reference Numbers	Final task completion	Utility ID: GA-POWER-001	Complete setup
8	Verify 100% completion and Continue Setup button	Progress shows 100%, button becomes active	N/A	Full completion state

Verification Points

Primary_Verification: Complex weighted calculation (6 different weights) calculates correctly
Secondary_Verifications: Button states change appropriately, visual progress matches calculation
Negative_Verification: Partial completions don't round up to 100%

Test Case 11: Complete Setup Button State Management

Test Case ID: ONB05US01_TC_011
Title: Verify Complete Setup Button Enablement Logic and Navigation
Created By: QA Team
Created Date: June 04, 2025
Version: 1.0

Classification

Module/Feature: System Admin Dashboard
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Manual

Enhanced Tags

Tags: MOD-OrgSetup, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-~~High,~~High.
Additional Tags: Onboarding-Services, Database, HappyPath

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Onboarding
Compliance_Required: Yes
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 4 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Critical

Requirements Traceability

Related_Requirements: Acceptance Criteria 3
Related_Bugs: N/A
Related_Test_Cases: ONB05US01_TC_001

Test Environment

Environment: Staging
Browser/Version: Chrome Latest
Device/OS: Windows 10/11, macOS 12+
Dependencies: Organization setup database, navigation service

Prerequisites

User_Roles_Permissions: System Admin role
Test_Data: Organization ID: ORG_TEST_002
Prior_Test_Cases: Login functionality verified

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Navigate to Organization Setup with 70% completion	Button shows "Complete Setup" but is DISABLED/grayed out	Progress: 70% (Currency + Date Format complete)	Button state validation
2	Attempt to click disabled Complete Setup button	Button does not respond, no navigation occurs	N/A	Disabled state behavior
3	Complete final task (Timezone) to reach 100%	Button becomes ENABLED and clickable	Timezone: America/New_York	Enablement trigger
4	Click enabled Complete Setup button	Navigates to organization setup detailed page	Target: /organization-setup	Navigation verification
5	Verify navigation URL and page load	Organization setup page loads successfully	URL contains: /organization-setup	Page routing
6	Return to dashboard and verify button state	Button now shows different state (e.g., "View Setup" or disabled)	N/A	Post-completion state

Verification Points

Primary_Verification: Button enablement changes precisely at 100% completion
Secondary_Verifications: Navigation works correctly, button states are visually distinct
Negative_Verification: Button cannot be activated when setup is incomplete

Test Case 12: Continue Setup Button Navigation Logic

Test Case ID: ONB05US01_TC_012
Title: Verify Continue Setup Button Navigation to Next Incomplete Task
Created By: QA Team
Created Date: June 04, 2025
Version: 1.0

Classification

Module/Feature: System Admin Dashboard
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Manual

Enhanced Tags

Tags: MOD-UtilitySetup, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-~~High,~~High.
Additional Tags: Onboarding-Services, Database, HappyPath

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Onboarding
Compliance_Required: Yes
SLA_Related: Yes

Requirements Traceability

Related_Requirements: Acceptance Criteria 4
Related_Bugs: N/A
Related_Test_Cases: ONB05US01_TC_002

Test Environment

Environment: Staging
Browser/Version: Chrome Latest
Device/OS: Windows 10/11
Dependencies: Utility setup service, navigation routing

Prerequisites

User_Roles_Permissions: System Admin role
Test_Data: Utility ID: UTIL_TEST_002
Prior_Test_Cases: Organization setup completed

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Access Utility Setup with partial completion (60%)	Continue Setup button is visible and enabled	Progress: Core System + Service Area complete	Initial state
2	Click Continue Setup button	Navigates directly to next incomplete task (Pricing and Billing)	Target: Pricing and Billing section	Smart navigation
3	Complete Pricing and Billing task	Task marked complete, progress updates	Rate: $0.15/kWh, Base: $20/month	Task completion
4	Return to dashboard and click Continue Setup again	Navigates to next remaining incomplete task (Staff and Access Control)	Target: Staff and Access Control section	Dynamic navigation
5	Complete all but one task (IDs and Reference Numbers pending)	Continue Setup directs to final remaining task	Progress: 90% complete	Final task targeting
6	Complete final task to reach 100%	Button changes state or becomes disabled	Utility ID: GA-POWER-002	Completion behavior
7	Verify button behavior at 100% completion	Button shows "Setup Complete" or similar state	N/A	Final state verification

Verification Points

Primary_Verification: Button always navigates to next logically incomplete task
Secondary_Verifications: Navigation is accurate, button adapts to completion state
Negative_Verification: Button doesn't navigate to already completed tasks

Test Case 3: User Adoption Metrics Real-time Display

Test Case ID: ONB05US01_TC_003
Title: Validate User Adoption Metrics Display and Real-time Updates
Created By: QA Team
Created Date: June 04, 2025
Version: 1.0

Classification

Module/Feature: System Admin Dashboard
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags

Tags: MOD-UserAdoption, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-CSM, Customer-All, Risk-Medium, Business-~~High,~~High. ~~CX-~~
Additional Tags: Onboarding-Services, Database, HappyPath

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Access User Adoption section	Section displays with current metrics	N/A	Real-time data
2	Verify Today's Users count	Shows exact count: eg. 48 users	Active users: 48	From wireframe
3	Verify Week Growth percentage	Displays +15% growth indicator	Growth: +15%	Week-over-week
4	Validate daily activity chart	Chart shows Mon-Sun activity pattern	Activity data: 7 days	Visual representation
5	Verify weekend activity drop	Lower activity on Sat/Sun visible in chart	Weekend: Lower bars	Business pattern
6	Test chart interactivity	Hover shows daily values	Daily values displayed	User interaction
7	Verify refresh interval indicator	Clear indicator shows refresh timing (e.g., "Updates every 5 minutes")	Refresh interval: 5 min	Acceptance Criteria 10
8	Monitor automatic refresh behavior	All metrics update simultaneously at specified interval	Live data refresh	Real-time validation
9	Test manual refresh functionality	Manual refresh button updates all dashboard sections	Force refresh	User control
10	Simulate user login during monitoring	Metrics update when new user logs in within refresh cycle	Simulated login	Real-time update
11	Verify consistent refresh timing	Refresh occurs at consistent intervals across all sections	Timing consistency	System reliability

Test Case 4: Security Activity Monitoring Dashboard

Test Case ID: ONB05US01_TC_004
Title: Verify Security Activity Tracking and Unauthorized Attempt Detection
Created By: QA Team
Created Date: June 04, 2025
Version: 1.0

Classification

Module/Feature: System Admin Dashboard
Test Type: Security
Test Level: System
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Manual

Enhanced Tags

Tags: MOD-Security, P1-Critical, Phase-Smoke, Type-Security, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-~~Critical,~~Critical.
Additional ~~Auth-~~Tags: Onboarding-Services, Database, HappyPath

Auth-Services, Database, HappyPath

Security Considerations

SOC2 compliance for login attempt logging
Audit trail requirements for utility regulations
Real-time threat detection capabilities

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Review Security Activity section	Displays login attempts breakdown	N/A	Dashboard view
2	Verify Authorized logins count	Shows 162 total authorized logins	Authorized: 162	From wireframe
3	Verify Unauthorized attempts	Shows 15 unauthorized attempts in red	Unauthorized: 15	Security concern
4	Validate daily breakdown chart	Green bars for authorized, red for unauthorized	7-day period	Visual security status
5	Click on unauthorized attempts	Drills down to detailed attempt information	Attempt details	Investigation capability
6	Verify attempt timestamps	Shows exact time and IP for each attempt	IP logs available	Audit trail
7	Test alert threshold	System highlights days with >5 unauthorized attempts	Threshold: 5 attempts	Proactive monitoring

Test Case 5: Data Upload Smart Recognition Process

Test Case ID: ONB05US01_TC_005
Title: Validate Data Upload Smart Recognition and Validation Process
Created By: QA Team
Created Date: June 04, 2025
Version: 1.0

Classification

Module/Feature: System Admin Dashboard
Test Type: Integration
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags

Tags: MOD-DataUpload, P2-High, Phase-Regression, Type-Integration, Platform-Web, Report-Engineering, Customer-All, Risk-Medium, Business-~~High,~~High.
Additional ~~MX-~~Tags: Onboarding-Services, ~~API,~~ Database, HappyPath

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Click "Go to Data Upload" button	Navigates to data upload page	N/A	Navigation test
2	Upload CSV file with customer data	Smart Recognition detects file structure	customers.csv (500 records)	File processing
3	Verify field mapping suggestions	System suggests field mappings automatically	Customer fields mapped	AI recognition
4	Review Smart Validation results	Shows errors, duplicates, data integrity issues	Validation report	Data quality
5	Test drag and drop functionality	File uploads via drag and drop	large_dataset.xlsx (2MB)	User experience
6	Verify file format support	Accepts CSV, Excel, XML formats	Multiple file types	Format validation
7	Test integration with existing records	Processed data merges correctly	Integration complete	Data consistency

Test Case 6: Trial Plan Subscription Limitations

Test Case ID: ONB05US01_TC_006
Title: Verify Trial Plan Limitations and Upgrade Pathway
Created By: QA Team
Created Date: June 04, 2025
Version: 1.0

Classification

Module/Feature: System Admin Dashboard
Test Type: Business Logic
Test Level: System
Priority: P1-Critical
Execution Phase: Acceptance
Automation Status: Manual

Enhanced Tags

Tags: MOD-TrialPlan, P1-Critical, Phase-Acceptance, Type-BusinessLogic, Platform-Web, Report-Product, Customer-All, Risk-High, Business-~~Critical,~~Critical.
Additional ~~BX-~~Tags: Onboarding-Services, Database, HappyPath

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Review Trial Plan section	Shows "Free" plan with limitations	Plan: Free tier	Current status
2	Verify user limit display	Shows "Up to 5 users included"	User limit: 5	Plan restriction
3	Attempt to add 6th user	System prevents addition with clear message	User #6 blocked	Enforcement
4	Check included features	CX, MM, BC modules visible and accessible	3 core modules	Feature access
5	Verify storage limitation	Shows 5GB storage capacity	Storage: 5GB	Data limit
6	Test export limitation	Export capped at 100 records per operation	Export: 100 max	Functional limit
7	Click "Update Subscription"	Shows upgrade options and pricing	Paid plans available	Upgrade path
8	Verify 30-day trial countdown	Shows remaining trial days	Days left: 15	Time limitation

Test Case 7: Cross-Platform Responsive Design

Test Case ID: ONB05US01_TC_007
Title: Validate Dashboard Responsive Design Across Screen Resolutions
Created By: QA Team
Created Date: June 04, 2025
Version: 1.0

Classification

Module/Feature: System Admin Dashboard
Test Type: UI
Test Level: System
Priority: P3-Medium
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags

Tags: MOD-UI-UX, P3-Medium, Phase-Regression, Type-UI, Platform-Web, Report-QA, Customer-All, Risk-Low, Business-~~Medium,~~Medium.
Additional ~~CX-~~Tags: Onboarding-Services, ~~Cross-Module,~~Database, HappyPath

Test Environment

Screen_Resolution: Desktop-1920x1080, Tablet-1024x768, Mobile-375x667

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Load dashboard at 1920x1080	All sections display properly	Desktop resolution	Full layout
2	Resize to 1024x768	Layout adapts, maintains functionality	Tablet view	Responsive design
3	Test at 375x667 mobile resolution	Mobile-optimized layout displays	Mobile view	Touch interface
4	Verify chart readability	Charts remain readable at all sizes	All resolutions	Data visualization
5	Test button accessibility	Buttons are touch-friendly on mobile	Mobile interaction	User experience
6	Validate text scaling	Text remains readable without horizontal scroll	Text clarity	Accessibility
7	Test navigation menu	Menu adapts to smaller screens	Mobile navigation	Usability

Test Case 8: API Integration for Dashboard Metrics

Test Case ID: ONB05US01_TC_008
Title: Validate API Endpoints for Dashboard Data Retrieval
Created By: QA Team
Created Date: June 04, 2025
Version: 1.0

Classification

Module/Feature: System Admin Dashboard
Test Type: API
Test Level: Integration
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Planned-for-Automation

Enhanced Tags

Tags: MOD-API, P1-Critical, Phase-Smoke, Type-API, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-~~Critical,~~Critical.
Additional ~~Auth-Services,~~Tags: Onboarding-Services, ~~CX-Services, API,~~ Database, ~~Cross-Module,~~ HappyPath

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Call GET /api/dashboard/organization-setup	Returns current organization setup status	org_id: test_001	API response
2	Verify response structure	JSON contains progress, tasks, completion status	Valid JSON schema	Data structure
3	Call GET /api/dashboard/user-adoption	Returns user activity metrics	date_range: 7 days	Metrics API
4	Test API response time	Response time < 500ms for critical operations	Performance threshold	Speed requirement
5	Validate error handling	Returns appropriate error codes for invalid requests	Invalid org_id	Error scenarios
6	Test API authentication	Requires valid admin token for access	Valid JWT token	Security validation
7	Verify data consistency	API data matches dashboard display	Cross-validation	Data integrity

Test Case 9: Performance Under Load

Test Case ID: ONB05US01_TC_009
Title: Validate Dashboard Performance with Concurrent Admin Users
Created By: QA Team
Created Date: June 04, 2025
Version: 1.0

Classification

Module/Feature: System Admin Dashboard
Test Type: Performance
Test Level: System
Priority: P2-High
Execution Phase: Performance
Automation Status: Manual

Enhanced Tags

Tags: MOD-Performance, P2-High, Phase-Performance, Type-Performance, Platform-Web, Report-Engineering, Customer-Enterprise, Risk-Medium, Business-~~High,~~High.
Additional ~~Auth-Services,~~Tags: ~~AX-~~Onboarding-Services, Database, ~~Cross-Module~~HappyPath

Performance Baseline

Dashboard load time: <3 seconds
Concurrent users: Up to 50 admins
Memory usage: <512MB per session

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Load dashboard with single user	Page loads in <3 seconds	1 admin user	Baseline performance
2	Simulate 10 concurrent admin logins	All users load dashboard successfully	10 concurrent sessions	Moderate load
3	Test with 25 concurrent users	System maintains <3 second load time	25 concurrent sessions	Higher load
4	Monitor memory usage	Memory usage remains <512MB per session	Resource monitoring	System resources
5	Test real-time updates with load	Metrics update for all users simultaneously	Live data updates	Concurrent updates
6	Verify database connection pool	No connection timeouts under load	DB connection monitoring	Backend stability
7	Test graceful degradation	System maintains core functionality	Peak load conditions	Resilience testing

Test Case 10: Error Handling and Recovery

Test Case ID: ONB05US01_TC_010
Title: Validate Error Handling for Network and System Failures
Created By: QA Team
Created Date: June 04, 2025
Version: 1.0

Classification

Module/Feature: System Admin Dashboard
Test Type: Negative
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags

Tags: MOD-ErrorHandling, P2-High, Phase-Regression, Type-Negative, Platform-Web, Report-QA, Customer-All, Risk-Medium, Business-~~High,~~High.
Additional ~~Auth-~~Tags: Onboarding-Services, ~~RX-Services, API,~~ Database, ~~Cross-Module~~HappyPath

Test Procedure

Step #	Action	Expected Result	Test Data	Comments
1	Disconnect network during dashboard load	Shows appropriate offline message	Network interruption	Connectivity failure
2	Reconnect network	Dashboard recovers and loads data	Network restored	Recovery capability
3	Simulate API service unavailability	Displays service maintenance message	API down scenario	Service failure
4	Test with corrupted session data	Redirects to login with clear message	Invalid session	Session handling
5	Upload malformed data file	Shows validation errors, prevents processing	corrupted_data.csv	Data validation
6	Test browser crash recovery	Returns to dashboard state after restart	Browser restart	State persistence
7	Verify error logging	All errors logged for troubleshooting	Error log analysis	Debugging support

Test Execution Matrix

Browser/Device Combinations

Test Case	Chrome Latest (Desktop)	Mobile Chrome	Edge Latest
TC_001-012	✓ Primary	✓ Secondary	✓ Validation

Environment Execution

Phase	Environment	Test Cases	Execution Frequency
Smoke	Staging	TC_001, TC_011, TC_012, TC_004, TC_008	Every build
Regression	Staging	TC_002, TC_003, TC_005, TC_007, TC_010	Weekly
Acceptance	Production-like	TC_006	Pre-release
Performance	Load Test Env	TC_009	Monthly

Test Suite Definitions

Smoke Test Suite (Critical Path)

Test Cases: TC_001, TC_011, TC_012, TC_004, TC_008
Execution Time: ~30 minutes
Purpose: Validate core functionality after deployments
Automation Status: High priority for automation

Regression Test Suite (Feature Validation)

Test Cases: TC_002, TC_003, TC_005, TC_007, TC_010
Execution Time: ~2.5 hours
Purpose: Comprehensive feature testing before releases
Automation Status: Partial automation planned

Full Test Suite (Complete Coverage)

Test Cases: All TC_001-012
Execution Time: ~5 hours
Purpose: Complete validation for major releases
Automation Status: Mixed manual/automated approach

API Test Collection (Critical Importance ≥7)

High Priority API Tests

Organization Setup Progress API - Importance: 9/10
User Adoption Metrics API - Importance: 8/10
Security Activity Logging API - Importance: 9/10
Authentication/Authorization API - Importance: 10/10

Performance Benchmarks

Metric	Target	Critical Threshold
Dashboard Load Time	<3 seconds	<5 seconds
API Response Time	<500ms	<1 second
Concurrent Users	50 users	100 users
Memory Usage	<512MB/session	<1GB/session
Database Query Time	<200ms	<500ms

Integration Test Map

External Dependencies

Authentication Service - Login/logout functionality
Progress Tracking Engine - Weighted calculation service
Metrics Collection Service - User adoption and security data
File Processing Service - Data upload and validation
Subscription Management API - Plan details and limitations

Internal Dependencies

User Management System - Role-based access control
Organization Database - Setup configuration storage
Audit Logging System - Security activity tracking
Notification Service - Real-time update delivery

Coverage Analysis

Acceptance Criteria Coverage: 100%

✅ AC #1: Progress percentages display accurately (TC_001, TC_002)
✅ AC #2: Visual task indicators - checkmarks, pending icons (TC_001, TC_002)
✅ AC #3: "Complete Setup" button enablement logic (TC_011)
✅ AC #4: "Continue Setup" button navigation to next task (TC_012)
✅ AC #5: Current day's active user count display (TC_003)
✅ AC #6: Security activity daily breakdown display (TC_004)
✅ AC #7: Total authorized/unauthorized login counts (TC_004)
✅ AC #8: Subscription information display (TC_006)
✅ AC #9: Role-based access control (TC_008)
✅ AC #10: Real-time metric updates with refresh intervals (TC_003)

Business Rules Coverage: 100%

✅ Weighted progress calculation (Organization: 40%/30%/30%)
✅ Utility setup weighting (6 different percentages)
✅ Daily active user definition
✅ Trial plan limitations (5 users, 30 days, 5GB)

User Journey Coverage: 100%

✅ New admin onboarding flow
✅ Ongoing setup management
✅ Security monitoring workflow
✅ Subscription evaluation process

Service Coverage Summary:

Auth-Services: 4 test cases (security, API, performance, error handling)
Onboarding-Services: 4 test cases (org setup, utility setup, button logic, API)
CX-Services: 3 test cases (user adoption, responsive design, API)
MX-Services: 1 test case (data upload)
BX-Services: 1 test case (billing/trial plan)
AX-Services: 1 test case (analytics/performance)
RX-Services: 1 test case (recovery/resilience)
API: 3 test cases (data upload, API integration, error handling)
Database: 10 test cases (most functionality requires data persistence)
HappyPath: 9 test cases (positive flow scenarios)
Cross-Module: 4 test cases (spanning multiple system components)

This comprehensive test suite provides complete coverage of the System Admin Dashboard functionality with appropriate prioritization, realistic test data, and proper traceability to business requirements. All 10 acceptance criteria are fully covered across 12 detailed test cases, ensuring robust validation of the dashboard's core functionality, user experience, and technical performance.