Core Functionality

4 scenarios

P1-Critical

Revenue Impact High

Business Rules

3 scenarios

P2-High

Compliance & Validation

Integration

3 scenarios

P1-Critical

System Dependencies

Performance

2 scenarios

P2-High

User Experience

Real-time Data Sync

Medium

High

Automated monitoring

TC_002, TC_006

Mobile Integration

Low

Critical

Comprehensive testing

TC_009, API_002

System Integration

Medium

Critical

Dependency testing

TC_006, TC_008

Performance Degradation

Low

High

Load testing

TC_007

1

Login and Navigation

1.1

Open browser and navigate to application URL

Application login page displays

1.2

Login with valid Meter Reading Supervisor credentials

Successful login and dashboard display

1.3

Navigate to "Read Cycles" section from main menu

Read Cycles list page displays with summary cards

2

Initiate Read Cycle Creation

2.1

Click "Create Read Cycle" button in upper right corner

"Create Read Cycle" form opens

2.2

Verify all required fields are displayed

All mandatory fields visible with proper labels

Required: Name, Area, Sub Area, Utility Service, Duration

3

Fill Basic Information

3.1

Enter unique Read Cycle Name: "Test Cycle Q2 2025"

Field accepts input without errors

3.2

Select Area from dropdown: "Downtown District"

Area selection updates Sub Area dropdown

3.3

Select Sub Area: "Commercial Zone"

Sub Area selected successfully

3.4

Select Utility Service: "Water"

Utility Service selected

3.5

Enter Cycle Duration: "30" days

Duration field accepts valid range (1-90)

3.6

Verify Meter Dashboard updates on right panel

Dashboard shows real-time meter statistics

4

Route Selection

4.1

Review available routes in the selection table

Table displays: Route Name, Read Type, Meters, Premises

4.2

Select 3 routes using checkboxes

Routes selected with visual confirmation

Downtown Commercial Routes A, B, C

4.3

Verify real-time updates in dashboard metrics

Selected Routes counter and Meter Dashboard update

Total: 85 meters across 3 routes

5

Verify Dashboard Updates

5.1

Verify "Meters in This Cycle" section updates

Total meters: 85, Active/Inactive breakdown shown

5.2

Verify "Meter Conditions" section

Normal, Faulty, RCNT, Others counts displayed

5.3

Verify "Meter Categories" section

Residential, Commercial, Industrial, Government, Agricultural shown

5.4

Verify "Consumers" section

Consumer counts updated correctly

6

Create Read Cycle

6.1

Review Read Cycle Summary

Summary shows: 3 routes, 85 meters, 30 days duration

6.2

Click "Create Read Cycle" button

Success confirmation message displays

6.3

Verify navigation back to Read Cycles list

Returns to list with new cycle visible

1

Access Dashboard

1.1

Login as Meter Reading Supervisor

Successful authentication and access

1.2

Navigate to Read Cycles section

Read Cycles page loads with dashboard

1.3

Verify dashboard loads with summary cards

Three counter cards display: Active, Completed, Delayed

2

Verify Counter Accuracy

2.1

Count actual active cycles in the list

Manual count of active cycles

2.2

Compare with "Active Cycles" counter

Counter matches actual count

2.3

Count completed cycles in the list

Manual count of completed cycles

2.4

Compare with "Completed Cycles" counter

Counter matches actual count

2.5

Count delayed cycles in the list

Manual count of delayed cycles

2.6

Compare with "Delayed Cycles" counter

Counter matches actual count

3

Test Real-time Updates

3.1

Open second browser tab/window

Second session opened

3.2

Create a new read cycle in second tab

New cycle created successfully

3.3

Switch back to first tab

"Active Cycles" counter increments automatically

No page refresh

3.4

Complete a cycle in second tab

Cycle marked as completed

3.5

Verify counters update in first tab

Counters update within 2 seconds

Real-time update

4

Verify Cycle Status Logic

4.1

Identify cycle with current date within cycle period

Cycle shows as "Active"

4.2

Identify cycle with end date passed but incomplete

Cycle shows as "Delayed"

4.3

Identify cycle with all readings complete

Cycle shows as "Completed"

1

Access Scheduling Interface

1.1

Navigate to Read Cycles list

Read Cycles list displays

1.2

Locate test read cycle "Test Scheduling Cycle"

Cycle found in list

1.3

Click "Schedule" button in Actions column

"Schedule Read Cycle" modal opens

1.4

Verify all required fields are displayed

Frequency, Date/Time, Schedule End Date fields visible

2

Test "Once" Frequency

2.1

Select "Once" from Frequency dropdown

Only "Date" field appears

2.2

Select date: "April 17th, 2025"

Date selected successfully

2.3

Select time: "09:00"

Time selected successfully

2.4

Set Schedule End Date: "April 17th, 2026"

End date set

2.5

Verify "Next 5 Occurrences" shows single date

Single occurrence displayed

2.6

Click "Schedule" and verify success

Schedule created successfully

3

Test "Hourly" Frequency

3.1

Edit same cycle, select "Hourly"

Only "Time" field appears

3.2

Select time: "09:00"

Time selected

3.3

Set Schedule End Date: future date

End date set

3.4

Verify "Next 5 Occurrences" shows hourly times

Hourly pattern displayed

3.5

Save and verify hourly schedule created

Schedule saved successfully

4

Test "Daily" Frequency

4.1

Edit cycle, select "Daily"

Only "Time" field appears

4.2

Select time: "06:00"

Time selected

4.3

Set Schedule End Date: future date

End date set

4.4

Verify "Next 5 Occurrences" shows daily times

Daily pattern displayed

4.5

Save and verify daily schedule created

Schedule saved successfully

5

Test "Weekly" Frequency

5.1

Edit cycle, select "Weekly"

"Day of the week" dropdown appears

5.2

Select day: "Monday"

Monday selected

5.3

Set Schedule End Date: future date

End date set

5.4

Verify "Next 5 Occurrences" shows weekly dates

Weekly pattern displayed

5.5

Save and verify weekly schedule created

Schedule saved successfully

6

Test "Bi-Weekly" Frequency

6.1

Edit cycle, select "Bi-Weekly"

"Day of the week" multi-select appears

6.2

Select two days: "Monday" and "Thursday"

Both days selected

6.3

Set Schedule End Date: future date

End date set

6.4

Verify "Next 5 Occurrences" shows bi-weekly pattern

Bi-weekly pattern displayed

6.5

Save and verify bi-weekly schedule created

Schedule saved successfully

7

Test "Monthly" Frequency

7.1

Edit cycle, select "Monthly"

"Date" single selection appears

7.2

Select date: "15th"

15th selected

7.3

Set Schedule End Date: future date

End date set

7.4

Verify "Next 5 Occurrences" shows monthly dates

Monthly pattern displayed

7.5

Save and verify monthly schedule created

Schedule saved successfully

8

Test "Quarterly" Frequency

8.1

Edit cycle, select "Quarterly"

"Month" and "Day of Month" fields appear

8.2

Select month: "March" and day: "15"

March 15th selected

8.3

Set Schedule End Date: future date

End date set

8.4

Verify "Next 5 Occurrences" shows quarterly dates

Quarterly pattern displayed

8.5

Save and verify quarterly schedule created

Schedule saved successfully

9

Test "Yearly" Frequency

9.1

Edit cycle, select "Yearly"

"Month" and "Day of Month" fields appear

9.2

Select month: "January" and day: "1"

January 1st selected

9.3

Set Schedule End Date: future date

End date set

9.4

Verify "Next 5 Occurrences" shows yearly dates

Yearly pattern displayed

9.5

Save and verify yearly schedule created

Schedule saved successfully

1

Access Route Selection

1.1

Navigate to Create Read Cycle form

Form opens successfully

1.2

Fill basic information fields

All required fields completed

1.3

Scroll to "Routes Selection" section

Route selection table displays

1.4

Verify table columns

Route Name, Read Type (with icons), Meters, Premises, Checkbox

2

Initial State Verification

2.1

Verify "Selected Routes (0)" counter

Counter shows zero

2.2

Verify Meter Dashboard system-wide totals

System-wide Meters: 850 total, Assigned: 795, Unassigned: 55

2.3

Verify "Meters in This Cycle"

Shows 0 total (0 active, 0 inactive)

2.4

Verify condition and category sections

All show zeros initially

3

Single Route Selection

3.1

Select first route: "Downtown Commercial Route A"

Route selected with visual confirmation

Manual type, 32 meters, 42 premises

3.2

Verify immediate updates (within 500ms)

Selected Routes counter: (1)

3.3

Verify Meters in This Cycle updates

32 total meters displayed

3.4

Verify Meter Conditions update

Route's meter breakdown displayed

3.5

Verify Meter Categories update

Route's category breakdown displayed

3.6

Verify Consumers section updates

Consumer counts updated

4

Multiple Route Selection

4.1

Select second route: "North Residential Area Route 1"

Route selected successfully

Photo type, 68 meters, 185 premises

4.2

Verify cumulative updates

Selected Routes counter: (2)

4.3

Verify Meters in This Cycle

100 total (32+68)

4.4

Verify Conditions aggregate both routes

Combined condition breakdown

4.5

Verify Categories aggregate both routes

Combined category breakdown

4.6

Verify Consumers aggregate both routes

Combined consumer counts

5

Select All Functionality

5.1

Click "Select All" button

All routes get selected

5.2

Verify dashboard updates with total aggregations

All routes aggregated in dashboard

5.3

Click "Clear All" button

All selections cleared

5.4

Verify dashboard resets

Dashboard returns to zero state

6

Performance Testing

6.1

Select and deselect routes rapidly

No UI lag or freezing

6.2

Measure update response times

Updates < 500ms

6.3

Test with maximum number of routes (20+)

Performance remains acceptable

7

Search and Filter Testing

7.1

Use search bar to filter routes

Filtered routes display correctly

7.2

Verify filtered routes update dashboard correctly

Dashboard calculations remain accurate

7.3

Select routes from filtered results

Selection works with filtered data

1

Access Audit Trail

1.1

Navigate to Read Cycles list

Read Cycles list displays

1.2

Select existing read cycle "Downtown Commercial Q2"

Cycle selected

1.3

Click on cycle name to open detailed view

Detailed view opens

1.4

Click "Audit Trail" tab

Audit trail table displays

1.5

Verify table columns

Timestamp (D/M/YYYY, hh:mm:ss am/pm), User, Action, Details, Status

2

Verify Existing Audit Entries

2.1

Verify creation entry exists

Action: "Created", Details: "Read cycle created with X meters and Y routes"

2.2

Verify user information

User: Original creator

2.3

Verify status

Status: "Success"

2.4

Verify timestamp

Timestamp: Creation time

2.5

Verify chronological ordering

Latest entries first

3

Test Create Action Logging

3.1

Create new read cycle "Audit Test Cycle"

Cycle created successfully

3.2

Navigate to its audit trail

Audit trail accessible

3.3

Verify creation entry logged

Correct timestamp, current user ID, "Created" action

3.4

Verify details include counts

Details include meter and route counts

3.5

Verify success status

Status: "Success"

4

Test Modify Action Logging

4.1

Edit the "Audit Test Cycle"

Edit form opens

4.2

Change cycle duration from 30 to 45 days

Change saved successfully

4.3

Check audit trail for modification entry

Action: "Modified"

4.4

Verify change details

Details: "Changed 'Cycle Duration' from '30' to '45'"

4.5

Verify user and status

Current user logged, Status: "Success"

5

Test Route Modification Logging

5.1

Edit cycle and add additional route

Route added successfully

5.2

Verify audit entry logs route addition

Action: "Route Added", Details: "Added route 'Route Name' with X meters"

5.3

Remove a route

Route removed successfully

5.4

Verify route removal logging

Action: "Route Removed" logged

6

Test Scheduling Action Logging

6.1

Schedule the cycle with monthly frequency

Schedule created successfully

6.2

Verify audit entry

Action: "Scheduled", Details: "Set frequency to 'Monthly' with next run date"

6.3

Pause the cycle

Cycle paused successfully

6.4

Verify pause action logged

Action: "Paused" logged

7

Test System Action Logging

7.1

Trigger automatic status change

Status changed automatically

7.2

Verify system actions logged

User: "System" or "Auto", Action: "Status Changed"

7.3

Verify status transition details

Details include status transition information

8

Test Error Condition Logging

8.1

Attempt invalid operation (delete active cycle)

Operation blocked with error

8.2

Verify error logged

Action: "Delete Attempted", Status: "Error" or "Failed"

8.3

Verify error details

Details include error reason

9

Test Immutability

9.1

Attempt to modify audit records

Audit records cannot be changed

9.2

Test direct database modification attempts

Database constraints prevent changes

9.3

Verify audit log integrity

Audit log remains intact

10

Test Auto-refresh

10.1

Keep audit trail open

Audit trail remains open

10.2

Make changes in another browser tab

Changes made successfully

10.3

Verify audit trail auto-refreshes

Trail updates automatically

10.4

Check update frequency and accuracy

Updates are timely and accurate

1

Test Scheduled Cycle Editing

1.1

Navigate to Read Cycles list

Read Cycles list displays

1.2

Locate cycle with status "Scheduled"

Scheduled cycle found

1.3

Click "Edit" button in Actions column

Edit form opens successfully

1.4

Verify editable fields

Area, Sub Area, Cycle Duration, Route selection editable

1.5

Verify disabled fields

Read Cycle Name disabled

1.6

Make changes and save

Changes saved successfully

2

Test Active Cycle Edit Restriction

2.1

Locate cycle with status "Active"

Active cycle found

2.2

Verify "Edit" button state

Button is disabled/greyed out

2.3

Attempt to click edit button

Error message displays or no action

2.4

Attempt direct URL access to edit form

Access denied with appropriate message

3

Test In-Progress Cycle Restrictions

3.1

Locate cycle where readings have begun

In-progress cycle found

3.2

Verify edit restrictions apply

Edit access denied

3.3

Test API-level edit attempts

Backend validates and rejects changes

3.4

Check audit trail

Access attempts logged

4

Test Completed Cycle Restrictions

4.1

Locate cycle with status "Completed"

Completed cycle found

4.2

Verify "Edit" button behavior

Edit restricted appropriately

4.3

Test critical field protection

Critical fields remain protected

4.4

Test status change prevention

Status changes prevented

5

Test Status Transition Logic

5.1

Create new cycle (Status: Scheduled)

Cycle created with Scheduled status

5.2

Verify edit is allowed

Edit access granted

5.3

Trigger status change to Active

Status changed to Active

5.4

Verify edit becomes restricted immediately

Edit access denied

5.5

Complete the cycle

Cycle status changed to Completed

5.6

Verify edit remains restricted

Edit access still denied

6

Test Field-Level Restrictions

6.1

Access editable cycle

Editable cycle opened

6.2

Verify Read Cycle Name field disabled

Field is disabled

6.3

Verify Utility Service field disabled

Field is disabled

6.4

Verify Area field editable

Field is editable

6.5

Verify Sub Area field editable

Field is editable

6.6

Verify Cycle Duration field editable

Field is editable

6.7

Verify Routes field editable

Field is editable

7

Test Pause Button Status

7.1

Locate active cycle

Active cycle found

7.2

Verify "Pause" button disabled

Button disabled during active status

7.3

Wait for cycle completion

Cycle completed

7.4

Verify "Pause" button enabled

Button becomes enabled

7.5

Test pause functionality

Pause function works correctly

8

Test API-Level Validation

8.1

Use API testing tool

API tool configured

8.2

Attempt PUT/PATCH request on active cycle

Request sent

8.3

Verify appropriate error code

API returns 403/422 error

8.4

Verify descriptive error message

Error message is clear

8.5

Confirm no data changes occur

Data remains unchanged

9

Test Concurrent User Scenarios

9.1

User A opens edit form for scheduled cycle

Edit form opened

9.2

User B changes cycle status to active

Status changed to active

9.3

User A attempts to save changes

Save attempt made

9.4

Verify appropriate handling

Concurrent changes handled properly

1

Access Meter Dashboard

1.1

Navigate to Read Cycles section

Read Cycles section opens

1.2

Access Create Read Cycle form

Form opens successfully

1.3

Navigate to detailed view of existing cycle

Detailed view displays

1.4

Verify Meter Dashboard appears on right panel

Dashboard visible on right panel

1.5

Note dashboard load time

Load time < 2 seconds

2

Verify System-wide Meters Section

2.1

Check total meters count

Total: 850 meters

2.2

Verify assigned meters count

Assigned: 795 meters

2.3

Verify unassigned meters count

Unassigned: 55 meters

2.4

Verify totals add up

Assigned + Unassigned = Total

795 + 55 = 850

2.5

Check progress bar proportions

Progress bar shows correct proportions

2.6

Cross-reference with database query

Database query confirms counts

3

Verify Meters in This Cycle Section

3.1

Select specific routes in route selection

Routes selected successfully

3.2

Verify total count matches selected routes

Count matches route selection

3.3

Check active/inactive breakdown

Breakdown is accurate

3.4

Verify progress bar proportions

Progress bar reflects breakdown correctly

3.5

Test with different route combinations

Calculations update correctly

3.6

Verify real-time updates

Updates occur immediately

4

Verify Meter Conditions Section

4.1

Check Normal condition count

Normal: 780 meters

4.2

Check Faulty condition count

Faulty: 35 meters

4.3

Check RCNT condition count

RCNT: 20 meters

4.4

Check Others condition count

Others: 15 meters

4.5

Verify all conditions sum to total

780+35+20+15 = 850

4.6

Test with different route selections

Conditions update correctly

4.7

Verify colors and labels

Appropriate visual representation

5

Verify Meter Categories Section

5.1

Check Residential category

Residential: 520 meters

5.2

Check Commercial category

Commercial: 180 meters

5.3

Check Industrial category

Industrial: 95 meters

5.4

Check Government category

Government: 40 meters

5.5

Check Agricultural category

Agricultural: 15 meters

5.6

Verify categories sum to total

520+180+95+40+15 = 850

5.7

Test dynamic updates with route changes

Categories update correctly

5.8

Verify category list matches configuration

Categories match system config

6

Verify Consumers Section

6.1

Check total consumers count

Total: 215 consumers

6.2

Verify active count and percentage

Active count and % displayed

6.3

Verify inactive count and percentage

Inactive count and % displayed

6.4

Verify disconnected count and percentage

Disconnected count and % displayed

6.5

Verify paused count and percentage

Paused count and % displayed

6.6

Confirm percentages sum to 100%

Total percentages = 100%

6.7

Verify counts match route selections

Consumer counts align with routes

7

Test Data Accuracy

7.1

Run database query for conditions

SELECT condition, COUNT(*) FROM meters GROUP BY condition

7.2

Run database query for categories

SELECT category, COUNT(*) FROM meters GROUP BY category

7.3

Run database query for consumer status

SELECT status, COUNT(*) FROM consumers GROUP BY status

7.4

Compare query results with dashboard

Results match dashboard display

7.5

Verify calculations are accurate

All calculations verified

7.6

Test with edge cases

Empty routes, large datasets handled

8

Test Performance

8.1

Measure dashboard load time with various data sizes

Load times within acceptable range

8.2

Test with maximum number of routes selected

Performance remains acceptable

8.3

Monitor browser performance and memory usage

No performance issues

8.4

Verify no performance degradation with repeated use

Performance consistent

9

Test Responsiveness

9.1

Test dashboard on different screen sizes

Responsive design works

9.2

Verify mobile compatibility

Mobile display acceptable

9.3

Test tablet landscape/portrait orientations

Both orientations work

9.4

Verify readability at different zoom levels

Text remains readable

1

Chrome Desktop Testing

1.1

Open Chrome browser (version 115+)

Browser opens successfully

1.2

Navigate to application URL

Application loads

1.3

Login as Meter Reading Supervisor

Login successful

1.4

Test complete read cycle creation workflow

Workflow completes successfully

Navigate→Create→Fill→Select→Create

1.5

Test read cycle viewing and editing

Viewing and editing work

1.6

Test scheduling functionality

Scheduling works correctly

1.7

Verify audit trail access

Audit trail accessible

2

Firefox Desktop Testing

2.1

Repeat workflow in Firefox

Workflow completes successfully

2.2

Check form field rendering

Fields render correctly

2.3

Test date picker functionality

Date picker works

2.4

Test modal dialog behavior

Modals function properly

2.5

Test dashboard chart rendering

Charts render correctly

2.6

Compare with Chrome behavior

Behavior is consistent

2.7

Document any differences

Differences noted

3

Safari Desktop Testing (macOS)

3.1

Repeat core workflow in Safari

Workflow works correctly

3.2

Test date/time input handling

Date/time inputs work

3.3

Test dropdown rendering

Dropdowns render correctly

3.4

Test WebSocket connections

WebSocket connections stable

3.5

Test local storage handling

Local storage works

3.6

Verify all interactive elements

All elements functional

4

Edge Desktop Testing

4.1

Repeat workflow in Microsoft Edge

Workflow completes

4.2

Test Chromium-based Edge features

Features work correctly

4.3

Verify Windows-specific integrations

Integrations functional

4.4

Test file upload/download if applicable

File operations work

5

Tablet Testing (iPad)

5.1

Open Safari on iPad

Application loads on iPad

5.2

Test form field selection

Touch selection works

5.3

Test dropdown interaction

Touch dropdowns work

5.4

Test table scrolling

Scrolling smooth

5.5

Test modal interactions

Touch modals work

5.6

Test landscape orientation

Landscape view works

5.7

Test portrait orientation

Portrait view works

5.8

Test virtual keyboard interactions

Keyboard doesn't break layout

6

Tablet Testing (Android)

6.1

Open Chrome on Android tablet

Application loads successfully

6.2

Repeat touch interaction tests

Touch interactions work

6.3

Test different screen densities

Various densities supported

6.4

Verify Android-specific behaviors

Android behaviors work

6.5

Test back button behavior

Back button functions correctly

7

Mobile Phone Testing (iOS)

7.1

Open Safari on iPhone

Application loads on mobile

7.2

Test navigation menu behavior

Mobile navigation works

7.3

Test form field accessibility

Fields accessible on mobile

7.4

Test table horizontal scrolling

Horizontal scrolling works

7.5

Test dashboard readability

Dashboard readable on small screen

7.6

Test touch gestures

Touch gestures responsive

7.7

Verify text input and keyboard

Text input works with mobile keyboard

8

Mobile Phone Testing (Android)

8.1

Open Chrome on Android phone

Application loads successfully

8.2

Test mobile interface on various screen sizes

Interface adapts to different sizes

8.3

Test different Android versions if possible

Compatibility across versions

8.4

Verify performance on lower-end devices

Acceptable performance maintained

9

Performance Comparison

9.1

Use browser developer tools on each platform

Tools accessible

9.2

Measure page load times

Load times documented

9.3

Monitor memory usage

Memory usage monitored

9.4

Test with slow network conditions

Slow network handled gracefully

9.5

Compare JavaScript performance

Performance compared across browsers

10

Feature Parity Testing

10.1

Create comparison matrix of features across browsers

Matrix created

10.2

Test complex interactions on each platform

Complex interactions work

10.3

Verify data consistency across devices

Data remains consistent

10.4

Test logout/session management

Session management works

Light Load

10 users

15 minutes

Response time, CPU usage

< 1s API, < 3s page load

Medium Load

25 users

30 minutes

Throughput, memory usage

95% requests successful

Peak Load

50 users

45 minutes

Error rate, stability

< 2% error rate

Stress Test

75 users

30 minutes

Breaking point, recovery

Graceful degradation

Baseline Performance

1

Single user

Create read cycle

Response time

< 3s page load, < 1s API

2

Single user

Route selection

UI responsiveness

< 2s dashboard updates

3

Single user

Schedule cycle

End-to-end flow

< 5s total process

Light Load Testing (10 Users)

4

10 concurrent users

Simultaneous cycle creation

Average response time

< 1.5s average

5

10 concurrent users

Route selection operations

UI update performance

< 3s dashboard refresh

6

10 concurrent users

Dashboard viewing

Page load consistency

< 4s page loads

7

Monitor system resources

CPU, memory, database

Resource utilization

< 70% CPU usage

Medium Load Testing (25 Users)

8

25 concurrent users

Mixed operations

Throughput metrics

95% success rate

9

25 concurrent users

Real-time updates

Update latency

< 3s update time

10

25 concurrent users

Database operations

Query performance

< 1s query response

11

Monitor integration APIs

CX/MX/ONB response times

Integration performance

< 1.5s API calls

Peak Load Testing (50 Users)

12

50 concurrent users

Full system operations

System stability

No system crashes

13

50 concurrent users

Data consistency checks

Data integrity

No data corruption

14

50 concurrent users

Error handling

Error rate monitoring

< 2% error rate

15

Monitor system limits

Resource ceiling

Performance degradation

Graceful slowdown

Stress Testing (75 Users)

16

75 concurrent users

Beyond normal capacity

Breaking point analysis

System behavior

17

Monitor recovery

System recovery time

Recovery metrics

< 2 minutes recovery

Response Times

API response, Page load, Database query

Automated monitoring

< 1s, < 3s, < 500ms

> 150% of target

Throughput

Requests/second, Transactions/minute

Load testing tools

100 req/sec minimum

< 50 req/sec

Resource Usage

CPU, Memory, Disk I/O

System monitoring

< 80% utilization

> 90% utilization

Error Rates

HTTP errors, Application errors

Error tracking

< 1% error rate

> 2% error rate

User Experience

UI responsiveness, Data accuracy

Real user monitoring

Smooth interactions

UI freezing

Normal Operations

80% create cycles, 15% view, 5% schedule

10 actions/hour

Constant load

1 hour

Peak Hours

60% create, 25% view, 15% schedule

20 actions/hour

Ramp up pattern

45 minutes

Batch Processing

50% bulk operations

5 large operations

Spike pattern

30 minutes

Network Errors

NET-001

Connection timeout during cycle creation

Network simulation

Timeout message, data preserved

Retry successful

NET-002

Intermittent connectivity

Connection drops

Graceful degradation

Auto-reconnection

NET-003

Complete network failure

Disconnect simulation

Offline mode message

Manual retry

Database Errors

DB-001

Database connection failure

DB service stop

Connection error message

Service restart recovery

DB-002

Query timeout

Long-running query

Timeout handling

Query optimization

DB-003

Constraint violation

Duplicate data attempt

Validation error

Clear error message

Integration Errors

INT-001

CX system unavailable

Service mock down

Service unavailable message

Fallback data

INT-002

MX system timeout

API delay simulation

Timeout handling

Cached data usage

INT-003

ONB system partial failure

Limited service

Partial functionality

Degraded mode

Business Logic Errors

BL-001

Route conflict detection

Overlapping assignments

Conflict error message

Alternative suggestions

BL-002

Invalid date ranges

Past date selection

Date validation error

Date correction

BL-003

Capacity limits exceeded

Maximum routes selected

Limit warning

Capacity guidance

Network Error Handling

1

Disconnect network during form submission

"Connection lost" message shown

Form data preserved

Reconnect and retry

2

Slow network simulation

Loading indicators shown

Progress feedback

Patience or cancel

3

Intermittent connection

Auto-retry mechanism

Seamless recovery

Background retry

Database Error Scenarios

4

Database unavailable

"Service temporarily unavailable"

Clear error message

Service restoration

5

Transaction rollback

Data consistency maintained

No partial updates

Clean rollback

6

Deadlock detection

Automatic retry

User notified if needed

Transaction retry

Integration Failures

7

CX service timeout

"Consumer data unavailable"

Functionality continues

Manual refresh

8

MX service error

"Meter data may be outdated"

Warning displayed

Cached data used

9

ONB service failure

"Limited area selection"

Reduced options

Basic functionality

User Input Errors

10

Invalid form data

Field-level validation errors

Inline error messages

Input correction

11

Required fields missing

Form submission blocked

Required field highlighting

Complete form

12

Business rule violations

Rule-specific error messages

Clear violation explanation

Rule compliance

Validation Errors

Clear, specific, actionable

"Cycle name already exists. Please choose a different name."

Specific correction

System Errors

Non-technical, reassuring

"We're experiencing technical difficulties. Please try again."

Retry instruction

Integration Errors

Service-specific, informative

"Meter data service is unavailable. Using cached data."

Impact explanation

Network Errors

Connection-focused

"Connection lost. Your changes have been saved. Click retry to continue."

Recovery guidance

Short Outage

< 30 seconds

Automatic retry

Seamless recovery

No data loss

Medium Outage

1-5 minutes

Manual retry

User-initiated recovery

State preservation

Extended Outage

> 5 minutes

Service restart

Full system recovery

Complete functionality

Cycle Creation to Mobile Sync

1

Create read cycle in web

N/A

Baseline established

N/A

2

Schedule cycle for immediate execution

Cycle appears in mobile app

Data synchronization

< 2 minutes

3

Verify cycle details in mobile

All route and meter data accurate

Data consistency

Complete details

4

Check route assignments

Field readers see assigned routes

Assignment accuracy

Correct assignments

Field Data Collection

5

Mobile: Start route execution

Web shows route status "In Progress"

Status synchronization

Real-time update

6

Mobile: Submit meter reading

Web displays reading in real-time

Bidirectional sync

< 30 seconds

7

Mobile: Report access issue

Web shows issue in audit trail

Issue tracking

Immediate logging

8

Mobile: Add photo evidence

Web displays photo attachment

Media synchronization

< 1 minute

Route Completion Flow

9

Mobile: Complete entire route

Web updates route status to "Completed"

Completion tracking

Real-time status

10

Mobile: Submit route summary

Web shows completion metrics

Summary synchronization

Complete data

11

Verify completion audit trail

All mobile actions logged in web

Activity tracking

Complete history

Offline Scenarios

12

Mobile: Work offline

Readings queued locally

Offline capability

Local storage

13

Mobile: Reconnect to network

Queued data syncs to web

Offline sync

Automatic sync

14

Verify data integrity

No data loss during offline period

Data consistency

Complete accuracy

Cycle Synchronization

Scheduled cycle availability

Cycles appear in mobile list

Web scheduling reflected

< 2 minutes sync

Route Navigation

GPS-enabled route following

Turn-by-turn directions

Route data accurate

Real-time navigation

Meter Reading

Barcode scanning, manual entry

Multiple input methods

Immediate web sync

< 30 seconds

Photo Capture

Image attachment to readings

High-quality photos

Web display capability

< 1 minute upload

Issue Reporting

Access problems, meter faults

Structured issue logging

Web notification system

Immediate alert

Data Validation

Reading range checks

Real-time validation

Web rule consistency

Instant feedback

Cycle Information

Web creation

Mobile display

Web → Mobile

Field comparison

Route Details

Web assignment

Mobile execution

Web → Mobile

Route accuracy

Meter Readings

Mobile collection

Web reporting

Mobile → Web

Reading validation

Issue Reports

Mobile submission

Web management

Mobile → Web

Issue tracking

Completion Status

Mobile update

Web dashboard

Mobile → Web

Status accuracy

Sync Time

< 2 minutes

Timestamp comparison

10 concurrent cycles

95% within target

Reading Upload

< 30 seconds

Upload timing

50 readings/batch

Average < 30s

Offline Capacity

100 readings

Local storage test

Full day offline

No data loss

Battery Impact

< 20% per hour

Battery monitoring

8-hour shift

Acceptable drain

Meter Lists

Cycle meter inventory

CSV, Excel

Complete cycle data

All meters included

Audit Trails

Activity logs

CSV, PDF

Historical activity

Chronological order

Performance Reports

Cycle metrics

PDF, Excel

Completion statistics

Accurate calculations

Route Details

Route assignments

Excel

Route breakdowns

Complete route data

Custom Reports

Filtered data

Multiple formats

User-defined exports

Filter accuracy

Meter List Export

1

Navigate to cycle Meters tab

N/A

Meter list displayed

< 3s load time

2

Click "Export" button

Export options menu

CSV/Excel options available

Immediate response

3

Select CSV format

File download initiated

CSV file downloaded

< 10s download

4

Open downloaded file

Spreadsheet application

All meters listed

Complete data

5

Verify data accuracy

Cross-reference with UI

Serial numbers, addresses match

100% accuracy

6

Check column headers

Proper field names

Standard naming convention

Clear headers

Audit Trail Export

7

Navigate to Audit Trail tab

N/A

Audit entries displayed

< 3s load time

8

Apply date filter

Filtered results

Last 30 days entries

Filter applied

9

Export filtered data

PDF report generated

Filtered data only

Filter accuracy

10

Verify PDF formatting

Professional layout

Proper pagination

Report quality

11

Check export completeness

All visible entries included

No missing entries

Complete export

Performance Report Export

12

Generate cycle performance report

Report compilation

Completion metrics

Accurate statistics

13

Export to Excel format

Excel file download

Formatted spreadsheet

Professional layout

14

Verify calculations

Manual spot checks

Percentages accurate

Math validation

15

Check chart inclusion

Graphs embedded

Visual elements present

Complete report

Small (< 100 records)

CSV export

< 5 seconds

Minimal

100% success

Medium (100-1000 records)

Excel export

< 30 seconds

Moderate

99% success

Large (1000+ records)

Chunked export

< 2 minutes

Controlled

95% success

CSV

Comma-separated, UTF-8

Special character handling

Data analysis

RFC 4180 compliant

Excel

Proper formatting, multiple sheets

Formula preservation

Business reporting

Professional layout

PDF

Page layout, print-ready

Visual formatting

Official reports

Print quality

Valid Creation

Complete payload

Success response

201 Created

ID generated, audit logged

Missing Required Fields

Incomplete payload

Validation errors

400 Bad Request

Field-specific errors

Duplicate Name

Existing cycle name

Conflict error

409 Conflict

Uniqueness enforced

Invalid Route IDs

Non-existent routes

Not found error

404 Not Found

Route validation

Exceeds Limits

Too many routes

Limit exceeded

400 Bad Request

Business rule enforcement

Valid Request Testing