O & M--Service Orders Management (AX03US01)

Complete Test Cases - Service Orders Management (AX03US01)

All Acceptance Criteria with Complete Sections

Test Case AC_001: Four KPI Cards Display and Calculation

Test Case Metadata

Test Case ID: AX03US01_TC_001
Title: Verify Four KPI Cards Display with Correct Calculations
Created By: Prachi
Created Date: 2025-08-26
Version: 1.0

Classification

Module/Feature: Service Orders Management (AX03US01)
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Automated

Enhanced Tags

Tags: KPI-Dashboard, Calculations, Business-Rules, MOD-ServiceOrders, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Product, Customer-Enterprise, Risk-Low, Business-Critical, Revenue-Impact-High, Integration-Dashboard

Business Context

Customer Segment: Enterprise
Revenue Impact: High
Business Priority: Must-Have
Customer Journey: Daily-Usage
Compliance Required: Yes
SLA Related: Yes

Quality Metrics

Risk Level: Low
Complexity Level: Medium
Expected Execution Time: 3 minutes
Reproducibility Score: High
Data Sensitivity: Low
Failure Impact: Critical

Coverage Tracking

Feature Coverage: 100%
Integration Points: Dashboard-Service, KPI-Calculation-Engine
Code Module Mapped: AX
Requirement Coverage: AC #1 Complete
Cross Platform Support: Web

Stakeholder Reporting

Primary Stakeholder: Product
Report Categories: Dashboard-KPIs, Business-Rules-Validation
Trend Tracking: Yes
Executive Visibility: Yes
Customer Impact Level: High

Requirements Traceability

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen Resolution: Desktop-1920x1080
Dependencies: Service Orders Database, KPI Calculation Service
Performance Baseline: KPI calculations under 1 second
Data Requirements: Service orders with various statuses and dates

Prerequisites

Setup Requirements: Service orders database populated with test data
User Roles Permissions: O&M Manager with dashboard access
Test Data:
- 10 orders with Status IN ('Open', 'In Progress', 'On Hold')
- 3 orders with past due dates and incomplete status
- 5 orders with Priority IN ('High', 'Critical') and incomplete status
- Orders completed in current month with known resolution times
Prior Test Cases: Authentication successful

Test Procedure

Step	Action	Expected Result	Test Data	comment
1	Navigate AX>>O & M>> Service Orders dashboard	Dashboard displays exactly four KPI cards: Open Orders, Overdue Orders, Avg. Resolution Time, High Priority	N/A	AC #1
2	Verify Open Orders KPI	Shows COUNT(Service Orders) where Status IN ('Open', 'In Progress', 'On Hold')	Expected: 10	AC #1
3	Verify Overdue Orders KPI	Shows COUNT(Service Orders) where Status NOT IN ('Completed', 'Cancelled') AND DueDate < CurrentDate	Expected: 3	AC #1
4	Verify Avg. Resolution Time KPI	Shows AVG(CompletionDate - CreationDate) for Status = 'Completed' in current month, in days	Expected: Based on test data	AC #1
5	Verify High Priority KPI	Shows COUNT(Service Orders) where Priority IN ('High', 'Critical') AND Status NOT IN ('Completed', 'Cancelled')	Expected: 5	AC #1
6	Create new order and refresh	All relevant KPIs update to reflect new data	New test order	AC #1

Verification Points

Primary Verification: All four KPI cards display with mathematically correct values
Secondary Verifications: KPIs update in real-time, Performance within baseline
Negative Verification: No extra KPI cards displayed, Cancelled orders excluded from calculations

Test Case AC_002: Service Orders List with Search and Filter

Test Case Metadata

Test Case ID: AX03US01_TC_002
Title: Verify Service Orders List Display with Search and Filter Capabilities
Created By: Prachi
Created Date: 2025-08-26
Version: 1.0

Classification

Module/Feature: Service Orders Management (AX03US01)
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Automated

Enhanced Tags

Tags: List-Display, Search-Filter, Data-Operations, MOD-ServiceOrders, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-QA, Customer-Enterprise, Risk-Low, Business-High

Business Context

Customer Segment: Enterprise
Revenue Impact: High
Business Priority: Must-Have
Customer Journey: Daily-Usage
Compliance Required: No
SLA Related: No

Quality Metrics

Risk Level: Low
Complexity Level: Medium
Expected Execution Time: 4 minutes
Reproducibility Score: High
Data Sensitivity: Low
Failure Impact: High

Coverage Tracking

Feature Coverage: 100%
Integration Points: Search-Service, Filter-Engine, Database-Query
Code Module Mapped: AX
Requirement Coverage: AC #2 Complete
Cross Platform Support: Web

Stakeholder Reporting

Primary Stakeholder: QA
Report Categories: Search-Functionality, Filter-Operations
Trend Tracking: No
Executive Visibility: No
Customer Impact Level: High

Requirements Traceability

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen Resolution: Desktop-1920x1080
Dependencies: Service Orders Database, Search Service
Performance Baseline: Search results under 500ms
Data Requirements: Multiple service orders with varied Order IDs, locations, and statuses

Prerequisites

Setup Requirements: Service orders with diverse data for testing search/filter
User Roles Permissions: O&M Manager with view permissions
Test Data:
- Service orders with Order IDs: SO-1138, SO-1139, SO-1140
- Assets: PMP-042, TRF-018, VLV-001
- Locations: North Pumping Station, Distribution Center, Treatment Plant
- Statuses: Open, In Progress, Completed, On Hold
- Priorities: Low, Medium, High, Critical
Prior Test Cases: Dashboard access validated

Test Procedure

Step	Action	Expected Result	Test Data	comment
1	Navigate to Service Orders dashboard	Complete list of all service orders displayed in table format	All test orders	AC #2
2	Enter "SO-1138" in search bar	Search works across Order ID field, shows only SO-1138	Search: "SO-1138"	AC #2
3	Clear and search "PMP-042"	Search works across Ref ID/Name field, shows orders with PMP-042	Search: "PMP-042"	AC #2
4	Clear and search "North Pumping"	Search works across Location field, shows matching location orders	Search: "North Pumping"	AC #2
5	Click Filters button	Filter dropdown opens with Status, Priority, Assigned To, Date Range options	N/A	AC #2
6	Apply Status filter = "In Progress"	List shows only orders with In Progress status	Filter: Status = In Progress	AC #2
7	Add Priority filter = "High" while keeping Status	Shows orders that are both In Progress AND High priority	Multiple filters active	AC #2
8	Apply Date Range filter = "Last 7 days"	Results further filtered by creation date	Filter: Last 7 days	AC #2
9	Clear all filters	Full list of service orders restored	N/A	AC #2
10	Combine search "PUMP" with Priority filter "High"	Shows orders containing "PUMP" with High priority only	Search + Filter combination	AC #2

Verification Points

Primary Verification: All service orders displayed, search and filter work correctly
Secondary Verifications: Results update in real-time, Multiple filters work together
Negative Verification: No results displayed when criteria don't match any orders

Test Case AC_003: Priority, Status, and Overdue Visual Indicators

Test Case Metadata

Test Case ID: AX03US01_TC_003
Title: Verify Color-Coded Priority, Status, and Overdue Indicators
Created By: Prachi
Created Date: 2025-08-26
Version: 1.0

Classification

Module/Feature: Service Orders Management (AX03US01)
Test Type: UI/UX
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags

Tags: Visual-Indicators, Color-Coding, UI-UX, MOD-ServiceOrders, P2-High, Phase-Regression, Type-UI, Platform-Web, Report-QA, Customer-Enterprise, Risk-Low, Business-Medium

Business Context

Customer Segment: Enterprise
Revenue Impact: Medium
Business Priority: Should-Have
Customer Journey: Daily-Usage
Compliance Required: No
SLA Related: No

Quality Metrics

Risk Level: Low
Complexity Level: Low
Expected Execution Time: 2 minutes
Reproducibility Score: High
Data Sensitivity: Low
Failure Impact: Medium

Coverage Tracking

Feature Coverage: 100%
Integration Points: UI-Theme-Service, Color-Scheme-Framework
Code Module Mapped: AX
Requirement Coverage: AC #3 Complete
Cross Platform Support: Web

Stakeholder Reporting

Primary Stakeholder: QA
Report Categories: UI-Validation, Visual-Design
Trend Tracking: No
Executive Visibility: No
Customer Impact Level: Medium

Requirements Traceability

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen Resolution: Desktop-1920x1080
Dependencies: UI Framework, CSS Styling
Performance Baseline: Page render under 2 seconds
Data Requirements: Orders with different priorities, statuses, and due dates

Prerequisites

Setup Requirements: Service orders with varied priorities and statuses
User Roles Permissions: Any user with dashboard access
Test Data:
- Orders with Priority: Low (Green), Medium (Yellow), High (Red), Critical (Red)
- Orders with Status: Open, In Progress, Completed, On Hold
- Orders with past due dates and incomplete status
Prior Test Cases: Dashboard access successful

Test Procedure

Step	Action	Expected Result	Test Data	comment
1	View service orders list Priority column	Priority shows colored tags: High=Red, Medium=Yellow, Low=Green, Critical=Red	Various priority orders	AC #3
2	View Status column	Status shows distinct colored tags for each state	Various status orders	AC #3
3	Identify overdue orders	Due Date text appears in RED when past due and order not complete	Orders with past due dates	AC #3
4	Compare colors across interface	Same priority/status uses identical colors throughout	All interface elements	AC #3
5	Test color accessibility	Colors meet accessibility standards for color-blind users	Color combinations	AC #3

Verification Points

Primary Verification: All priorities, statuses, and overdue dates have distinct colors
Secondary Verifications: Colors consistent throughout interface, Accessibility compliant
Negative Verification: Completed orders don't show red due dates even if past due

Test Case AC_004: Multi-Step Service Order Creation Wizard

Test Case Metadata

Test Case ID: AX03US01_TC_004
Title: Verify Multi-Step Wizard for Service Order Creation with Order Type and Title
Created By: Prachi
Created Date: 2025-08-26
Version: 1.0

Classification

Module/Feature: Service Orders Management (AX03US01)
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Manual

Enhanced Tags

Tags: Wizard-Flow, Multi-Step-Form, Service-Order-Creation, Order-Type-Title, MOD-ServiceOrders, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Engineering, Customer-Enterprise, Risk-Medium, Business-Critical

Business Context

Customer Segment: Enterprise
Revenue Impact: High
Business Priority: Must-Have
Customer Journey: Daily-Usage
Compliance Required: Yes
SLA Related: Yes

Quality Metrics

Risk Level: Medium
Complexity Level: High
Expected Execution Time: 5 minutes
Reproducibility Score: High
Data Sensitivity: Medium
Failure Impact: Critical

Coverage Tracking

Feature Coverage: 100%
Integration Points: Form-Wizard-Framework, SOP-Service, Entity-Services
Code Module Mapped: AX03
Requirement Coverage: AC #4 Complete
Cross Platform Support: Web

Stakeholder Reporting

Primary Stakeholder: Engineering
Report Categories: Core-Functionality, Wizard-Implementation
Trend Tracking: Yes
Executive Visibility: Yes
Customer Impact Level: High

Requirements Traceability

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen Resolution: Desktop-1920x1080
Dependencies: SOP Library Service, Entity Management Services
Performance Baseline: Form transitions under 1 second
Data Requirements: Active SOPs and entities for wizard testing

Prerequisites

Setup Requirements: SOP library populated, Entity services running
User Roles Permissions: O&M Manager with create permissions
Test Data:
- Order Types: Preventive Maintenance, Corrective Maintenance, Emergency Repair, Inspection
- Active SOPs with different service associations (Assets, Systems, Facilities, Networks)
- Assets, Systems, Facilities, Networks available for selection
Prior Test Cases: Authentication and permissions validated

Test Procedure

Step	Action	Expected Result	Test Data	Comments
1	Click "+ Create Order" button	Create Service Order wizard opens showing Step 1: "Describe the Work"	N/A	Wizard initialization
2	Verify Step 1 form fields present	Form displays: Order Type dropdown, Title/Summary text field, Priority buttons (Low default), SOP Selection table	Expected fields visible	All mandatory fields present
3	Verify Order Type dropdown	Dropdown shows available order types	Order Types: Preventive, Corrective, Emergency, Inspection	Mandatory dropdown field
4	Verify Title/Summary field	Text field accepts input, shows as required	Text field visible and functional	Mandatory text field
5	Verify Priority button group	Four buttons: Low (default), Medium, High, Critical	Priority buttons with Low selected by default	Default state validation
6	Verify SOP Selection table structure	Table shows SOP ID, Name, Service Association, Operation Type, with radio buttons	SOP table with all columns	Table structure validation
7	Test SOP table search functionality	Search works across SOP ID, SOP Name, Service Association, Operation Type	Search: "PUMP"	Search capability
8	Test SOP table filtering	Filter dropdown for Service Association and Operation Type work	Filter: Service Association = Assets	Filter functionality
9	Attempt to proceed without Order Type	Cannot proceed to Step 2, validation prevents progression	No Order Type selected	Validation: Order Type required
10	Select Order Type, leave Title empty	Cannot proceed to Step 2, Title validation triggered	Order Type: Corrective, No Title	Validation: Title required
11	Fill Order Type and Title, no SOP selected	Cannot proceed to Step 2, SOP selection required	Order Type: Corrective, Title: "Pump Repair"	Validation: SOP required
12	Select Order Type, Title, Priority, and one SOP	Step 2 becomes available and displays dynamically based on SOP	Complete Step 1 data	All mandatory fields satisfied
13	Verify Step 2 dynamic display	Step 2 title changes based on SOP Service Association (e.g., "Asset(s) to be Scheduled")	SOP with Assets association	Dynamic content generation
14	Verify entity list in Step 2	Appropriate entity list displays with checkboxes for selection	Assets list if SOP = Assets	Entity list matches SOP association
15	Test entity table search and filter	Entity table has search and filter functionality	Search assets by name/ID	Step 2 search capability
16	Attempt to create without entity selection	"Create Service Order" button remains disabled	No entities selected	Validation: Entity selection required
17	Select at least one entity	"Create Service Order" button becomes enabled	Select one or more entities	Entity selection enables creation
18	Test Cancel button functionality	Cancel discards process and returns to dashboard	Click Cancel button	Cancel functionality
19	Complete wizard with all required fields	Service order created successfully, linked to SOP and entities	All mandatory data complete	Successful creation
20	Verify created order on dashboard	New service order appears with correct Order Type, Title, Priority, Status	Verify order details	Order creation confirmation

Verification Points

Primary Verification: Multi-step wizard with Order Type and Title mandatory fields functions correctly
Secondary Verifications: Dynamic Step 2 content, all validation rules enforced, entity linking works
Negative Verification: Cannot skip required fields, cannot proceed without all mandatory selections

Test Case AC_005: Mandatory Priority and SOP Selection

Test Case Metadata

Test Case ID: AX03US01_TC_005
Title: Verify Required Priority and SOP Selection in Step 1 (No Order Type/Title)
Created By: Prachi
Created Date: 2025-08-26
Version: 1.0

Classification

Module/Feature: Service Orders Management (AX03US01)
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Manual

Enhanced Tags

Tags: Form-Validation, Required-Fields, Step1-Requirements, MOD-ServiceOrders, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Engineering, Customer-Enterprise, Risk-Medium, Business-Critical

Business Context

Customer Segment: Enterprise
Revenue Impact: High
Business Priority: Must-Have
Customer Journey: Daily-Usage
Compliance Required: Yes
SLA Related: No

Quality Metrics

Risk Level: Medium
Complexity Level: Medium
Expected Execution Time: 3 minutes
Reproducibility Score: High
Data Sensitivity: Medium
Failure Impact: Critical

Coverage Tracking

Feature Coverage: 100%
Integration Points: Form-Validation-Framework, SOP-Service
Code Module Mapped: AX
Requirement Coverage: AC #5 Updated Complete
Cross Platform Support: Web

Stakeholder Reporting

Primary Stakeholder: Engineering
Report Categories: Form-Validation, Requirements-Implementation
Trend Tracking: No
Executive Visibility: Yes
Customer Impact Level: High

Requirements Traceability

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen Resolution: Desktop-1920x1080
Dependencies: SOP Library Service, Form Validation Service
Performance Baseline: Form validation under 500ms
Data Requirements: Active SOPs for selection testing

Prerequisites

Setup Requirements: Create Service Order form accessible
User Roles Permissions: O&M Manager with create permissions
Test Data:
- Various SOPs with different service associations
- Default Priority should be "Low"
Prior Test Cases: Multi-step wizard accessible

Test Procedure

Step	Action	Expected Result	Test Data	comment
1	Open Create Service Order form	Step 1 shows ONLY Priority buttons and SOP Selection table (NO Order Type or Title fields)	N/A	AC #5 Updated
2	Verify form fields present	Only Priority selection and SOP Selection table visible	Expected: Priority, SOP table only	AC #5 Updated
3	Attempt to proceed without setting Priority	Cannot proceed to Step 2, validation prevents progression	No Priority selected	AC #5 Updated
4	Set Priority to "High" but don't select SOP	Cannot proceed to Step 2, SOP selection required	Priority: High, No SOP	AC #5 Updated
5	Set Priority and select one SOP	Step 2 becomes available and accessible	Priority: High, SOP: SOP-PUMP-001	AC #5 Updated
6	Verify exactly one SOP selection required	Cannot select multiple SOPs, radio button behavior	Multiple SOP selection attempt	AC #5 Updated
7	Change SOP selection	Previous selection cleared, new selection active	Change to different SOP	AC #5 Updated

Verification Points

Primary Verification: Only Priority and SOP selection required in Step 1, no Order Type/Title fields
Secondary Verifications: Default Priority is "Low", Exactly one SOP selection required
Negative Verification: Cannot proceed without both Priority and SOP, No Order Type/Title fields visible

Test Case AC_006: Dynamic Entity List Display

Test Case Metadata

Test Case ID: AX03US01_TC_006
Title: Verify Dynamic Entity Display Based on SOP Service Association
Created By: Prachi
Created Date: 2025-08-26
Version: 1.0

Classification

Module/Feature: Service Orders Management (AX03US01)
Test Type: Integration
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags

Tags: Dynamic-Loading, SOP-Integration, Entity-Association, MOD-ServiceOrders, P1-Critical, Phase-Regression, Type-Integration, Platform-Web, Report-Engineering, Customer-Enterprise, Risk-High, Business-Critical

Business Context

Customer Segment: Enterprise
Revenue Impact: High
Business Priority: Must-Have
Customer Journey: Daily-Usage
Compliance Required: Yes
SLA Related: No

Quality Metrics

Risk Level: High
Complexity Level: High
Expected Execution Time: 5 minutes
Reproducibility Score: High
Data Sensitivity: High
Failure Impact: Critical

Coverage Tracking

Feature Coverage: 100%
Integration Points: SOP-Service, Asset-Service, System-Service, Facility-Service, Network-Service
Code Module Mapped: AX
Requirement Coverage: AC #6 Complete
Cross Platform Support: Web

Stakeholder Reporting

Primary Stakeholder: Engineering
Report Categories: Integration-Testing, Dynamic-Behavior
Trend Tracking: Yes
Executive Visibility: Yes
Customer Impact Level: High

Requirements Traceability

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen Resolution: Desktop-1920x1080
Dependencies: All entity management services (Asset, System, Facility, Network)
Performance Baseline: Dynamic loading under 2 seconds
Data Requirements: SOPs with different service associations, corresponding entities

Prerequisites

Setup Requirements: All entity services running, SOPs configured with service associations
User Roles Permissions: O&M Manager with create permissions
Test Data:
- SOP-PUMP-001 (Service Association: Assets)
- SOP-VALVE-002 (Service Association: Systems)
- SOP-SAFETY-005 (Service Association: Facilities)
- SOP-HYDRANT-003 (Service Association: Networks)
- Corresponding entities for each type
Prior Test Cases: SOP selection successful

Test Procedure

Step	Action	Expected Result	Test Data	comment
1	Select SOP with Service Association = "Assets"	Step 2 displays "Asset(s) to be Scheduled" with assets list	SOP-PUMP-001 (Assets)	AC #6
2	Verify Asset entities displayed	Table shows assets with columns: Asset ID, Name, Type, Location	Assets data	AC #6
3	Go back, select SOP with Service Association = "Systems"	Step 2 changes to "System(s) to be Scheduled" with systems list	SOP-VALVE-002 (Systems)	AC #6
4	Verify System entities displayed	Table shows systems with columns: System ID, Name, Type, Status	Systems data	AC #6
5	Go back, select SOP with Service Association = "Facilities"	Step 2 changes to "Facilities(s) to be Scheduled" with facilities list	SOP-SAFETY-005 (Facilities)	AC #6
6	Verify Facility entities displayed	Table shows facilities with appropriate facility columns	Facilities data	AC #6
7	Go back, select SOP with Service Association = "Networks"	Step 2 changes to "Network(s) to be Scheduled" with networks list	SOP-HYDRANT-003 (Networks)	AC #6
8	Verify Network entities displayed	Table shows networks with columns: Network ID, Name, Type, Status	Networks data	AC #6
9	Verify dynamic behavior	Each SOP selection completely replaces previous entity list	Switch between different SOPs	AC #6

Verification Points

Primary Verification: Step 2 content dynamically changes based on SOP Service Association
Secondary Verifications: Correct entity types displayed, Appropriate table columns for each type
Negative Verification: Previous entity selections cleared when SOP changes, Only correct entity type shown

Test Case AC_007: Mandatory Entity Selection in Step 2

Test Case Metadata

Test Case ID: AX03US01_TC_007
Title: Verify Required Entity Selection in Step 2
Created By: Prachi
Created Date: 2025-08-26
Version: 1.0

Classification

Module/Feature: Service Orders Management (AX03US01)
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Manual

Enhanced Tags

Tags: Entity-Selection, Required-Fields, Step2-Requirements, MOD-ServiceOrders, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Engineering, Customer-Enterprise, Risk-Medium, Business-Critical

Business Context

Customer Segment: Enterprise
Revenue Impact: High
Business Priority: Must-Have
Customer Journey: Daily-Usage
Compliance Required: Yes
SLA Related: No

Quality Metrics

Risk Level: Medium
Complexity Level: Medium
Expected Execution Time: 3 minutes
Reproducibility Score: High
Data Sensitivity: Medium
Failure Impact: Critical

Coverage Tracking

Feature Coverage: 100%
Integration Points: Form-Validation, Entity-Services
Code Module Mapped: AX
Requirement Coverage: AC #7 Complete
Cross Platform Support: Web

Stakeholder Reporting

Primary Stakeholder: Engineering
Report Categories: Form-Validation, Entity-Selection
Trend Tracking: No
Executive Visibility: No
Customer Impact Level: High

Requirements Traceability

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen Resolution: Desktop-1920x1080
Dependencies: Entity Services, Form Validation Framework
Performance Baseline: Selection response under 500ms
Data Requirements: Entities available for selection

Prerequisites

Setup Requirements: Reach Step 2 with entity list displayed
User Roles Permissions: O&M Manager with create permissions
Test Data:
- Multiple assets/systems/facilities/networks available for selection
- Valid SOP selected in Step 1
Prior Test Cases: Step 1 completed successfully

Test Procedure

Step	Action	Expected Result	Test Data	comment
1	Reach Step 2 with entity list displayed	Entity selection checkboxes visible and functional	Entity list (Assets/Systems/etc)	AC #7
2	Attempt to create order without selecting any entity	"Create Service Order" button remains disabled	No entities selected	AC #7
3	Select one entity (checkbox)	Entity selected, selection counter updates, button enabled	Select one asset/system	AC #7
4	Select multiple entities	All selected entities captured, button remains enabled	Select multiple entities	AC #7
5	Deselect all entities	All selections cleared, button becomes disabled again	Clear all selections	AC #7
6	Select entities and verify in created order	Selected entities properly associated with service order	Complete order creation	AC #7

Verification Points

Primary Verification: At least one entity must be selected to proceed
Secondary Verifications: Multiple selections allowed, Selection feedback immediate
Negative Verification: Cannot create order without entity selection, Button disabled appropriately

Test Case AC_008: Create Button State Management

Test Case Metadata

Test Case ID: AX03US01_TC_008
Title: Verify Create Button Disabled Until All Mandatory Selections Made
Created By: Prachi
Created Date: 2025-08-26
Version: 1.0

Classification

Module/Feature: Service Orders Management (AX03US01)
Test Type: Functional
Test Level: System
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Automated

Enhanced Tags

Tags: Button-State, Form-Validation, UI-Behavior, MOD-ServiceOrders, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-QA, Customer-Enterprise, Risk-Low, Business-Critical

Business Context

Customer Segment: Enterprise
Revenue Impact: High
Business Priority: Must-Have
Customer Journey: Daily-Usage
Compliance Required: No
SLA Related: No

Quality Metrics

Risk Level: Low
Complexity Level: Low
Expected Execution Time: 2 minutes
Reproducibility Score: High
Data Sensitivity: Low
Failure Impact: Critical

Coverage Tracking

Feature Coverage: 100%
Integration Points: Form-Validation-Framework, UI-State-Management
Code Module Mapped: AX
Requirement Coverage: AC #8 Complete
Cross Platform Support: Web

Stakeholder Reporting

Primary Stakeholder: QA
Report Categories: UI-Behavior, Form-Validation
Trend Tracking: No
Executive Visibility: No
Customer Impact Level: Medium

Requirements Traceability

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen Resolution: Desktop-1920x1080
Dependencies: Form Validation Framework
Performance Baseline: Button state changes under 100ms
Data Requirements: Form with all required fields for testing

Prerequisites

Setup Requirements: Create Service Order form accessible
User Roles Permissions: O&M Manager with create permissions
Test Data:
- Valid Priority options (Low, Medium, High, Critical)
- Valid SOPs for selection
- Valid entities for Step 2 selection
Prior Test Cases: Form accessibility validated

Test Procedure

Step	Action	Expected Result	Test Data	comment
1	Open Create Service Order form	"Create Service Order" button is disabled initially	N/A	AC #8
2	Set Priority only (no SOP selected)	Button remains disabled (SOP required)	Priority: High	AC #8
3	Set Priority and select SOP	Button remains disabled (no entity selected in Step 2)	Priority + SOP selection	AC #8
4	Complete Priority, SOP, and select at least one entity	"Create Service Order" button becomes enabled	All requirements met	AC #8
5	Remove entity selection	Button becomes disabled immediately	Deselect entities	AC #8
6	Re-select entity	Button becomes enabled again	Select entity again	AC #8
7	Change SOP (clears Step 2)	Button becomes disabled until new entity selected	Change SOP selection	AC #8

Verification Points

Primary Verification: Button disabled until ALL mandatory selections complete
Secondary Verifications: Button state changes immediately, Visual feedback clear
Negative Verification: Cannot submit form when button disabled

Test Case AC_009: New Service Order Appears on Dashboard

Test Case Metadata

Test Case ID: AX03US01_TC_009
Title: Verify New Service Order Appears on Main Dashboard After Creation
Created By: Prachi
Created Date: 2025-08-26
Version: 1.0

Classification

Module/Feature: Service Orders Management (AX03US01)
Test Type: Integration
Test Level: System
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Automated

Enhanced Tags

Tags: Order-Creation, Dashboard-Update, Integration-Flow, MOD-ServiceOrders, P1-Critical, Phase-Smoke, Type-Integration, Platform-Web, Report-Product, Customer-Enterprise, Risk-Medium, Business-Critical

Business Context

Customer Segment: Enterprise
Revenue Impact: High
Business Priority: Must-Have
Customer Journey: Daily-Usage
Compliance Required: Yes
SLA Related: Yes

Quality Metrics

Risk Level: Medium
Complexity Level: Medium
Expected Execution Time: 3 minutes
Reproducibility Score: High
Data Sensitivity: High
Failure Impact: Critical

Coverage Tracking

Feature Coverage: 100%
Integration Points: Order-Creation-Service, Dashboard-Refresh, KPI-Update
Code Module Mapped: AX
Requirement Coverage: AC #9 Complete
Cross Platform Support: Web

Stakeholder Reporting

Primary Stakeholder: Product
Report Categories: End-to-End-Flow, Dashboard-Integration
Trend Tracking: Yes
Executive Visibility: Yes
Customer Impact Level: High

Requirements Traceability

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen Resolution: Desktop-1920x1080
Dependencies: Service Orders Database, Dashboard Service, KPI Calculation Service
Performance Baseline: Dashboard update under 2 seconds
Data Requirements: Clean state for order count verification

Prerequisites

Setup Requirements: Dashboard accessible, order creation functional
User Roles Permissions: O&M Manager with create and view permissions
Test Data:
- Known baseline of existing service orders
- Valid SOP and entity data for creation
Prior Test Cases: Service order creation wizard functional

Test Procedure

Step	Action	Expected Result	Test Data	comment
1	Note current service order count on dashboard	Record baseline: total orders and KPI values	Count existing orders	AC #9
2	Create new service order with all required fields	Order creation successful, success message displays	Valid complete order data	AC #9
3	Verify redirect to dashboard	Automatically returned to main dashboard	N/A	AC #9
4	Verify new order in list	New service order appears in dashboard table with correct details	New order visible	AC #9
5	Verify order details accuracy	Order shows correct Priority, Status (Created), and associated entities	Expected: High priority, Created status	AC #9
6	Verify KPI updates	Relevant KPI cards update to include new order	KPIs increment appropriately	AC #9
7	Verify no page refresh required	New order visible without manual refresh	Order appears automatically	AC #9

Verification Points

Primary Verification: New service order appears on dashboard immediately after creation
Secondary Verifications: KPI cards update correctly, Order details accurate
Negative Verification: No duplicate orders created, No ghost entries

Test Case AC_010: SOP Selection Table Filtering

Test Case Metadata

Test Case ID: AX03US01_TC_010
Title: Verify SOP Selection Table Filtering Capabilities
Created By: Prachi
Created Date: 2025-08-26
Version: 1.0

Classification

Module/Feature: Service Orders Management (AX03US01)
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Automated

Enhanced Tags

Tags: SOP-Filtering, Table-Operations, Data-Filter, MOD-ServiceOrders, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-QA, Customer-Enterprise, Risk-Low, Business-High

Business Context

Customer Segment: Enterprise
Revenue Impact: Medium
Business Priority: Should-Have
Customer Journey: Daily-Usage
Compliance Required: No
SLA Related: No

Quality Metrics

Risk Level: Low
Complexity Level: Medium
Expected Execution Time: 3 minutes
Reproducibility Score: High
Data Sensitivity: Low
Failure Impact: Medium

Coverage Tracking

Feature Coverage: 100%
Integration Points: SOP-Service, Filter-Framework
Code Module Mapped: AX
Requirement Coverage: AC #10 Complete
Cross Platform Support: Web

Stakeholder Reporting

Primary Stakeholder: QA
Report Categories: Table-Operations, Filter-Functionality
Trend Tracking: No
Executive Visibility: No
Customer Impact Level: Medium

Requirements Traceability

Test Environment

Environment: Staging
Browser/Version: Chrome 115+
Device/OS: Windows 10/11
Screen Resolution: Desktop-1920x1080
Dependencies: SOP Library Service, Filter Service
Performance Baseline: Filter response under 500ms
Data Requirements: SOPs with varied Service Associations and Operation Types

Prerequisites

Setup Requirements: SOP library populated with diverse data
User Roles Permissions: O&M Manager with create permissions
Test Data:
- SOPs with Service Association: Assets, Systems, Facilities, Networks
- SOPs with Operation Type: Preventive, Corrective, Reactive, Inspection
Prior Test Cases: Create Service Order form accessible

Test Procedure

Step	Action	Expected Result	Test Data	comment
1	Open Create Service Order form	SOP Selection table displays with all SOPs and filter dropdowns	Full SOP list visible	AC #10
2	Filter by Service Association = "Assets"	Table shows only SOPs with Service Association = "Assets"	Filter: Service Association = Assets	AC #10
3	Clear filter and apply Operation Type = "Preventive"	Table shows only SOPs with Operation Type = "Preventive"	Filter: Operation Type = Preventive	AC #10
4	Apply both filters simultaneously	Table shows SOPs matching BOTH Service Association = "Assets" AND Operation Type = "Preventive"	Combined filters	AC #10
5	Clear all filters	Full SOP list restored with all entries visible	Clear all filters	AC #10
6	Test filter with no matching results	Table shows "No SOPs found" or empty state	Combination with no matches	AC #10
7	Verify filter persistence during session	Filters remain active when navigating within form	Navigate between steps	AC #10

Verification Points

Primary Verification: SOP table filters correctly by Service Association and Operation Type
Secondary Verifications: Multiple filters work together, Clear function works
Negative Verification: No SOPs shown when filters don't match any records

Test Case AC_011: Entity Selection Table Search and Filter

Test Case Metadata

Test Case ID: AX03US01_TC_011
Title: Verify Entity Selection Tables are Searchable and Filterable
Created By: Prachi
Created Date: 2025-08-26
Version: 1.0

Classification

Module/Feature: Service Orders Management (AX03US01)
Test Type: Functional
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Automated

Enhanced Tags

Tags: Entity-Search, Table-Filter, Step2-Operations, MOD-ServiceOrders, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-QA, Customer-Enterprise, Risk-Low, Business-High

Business Context

Customer Segment: Enterprise
Revenue Impact: Medium
Business Priority: Should-Have
Customer Journey: Daily-Usage
Compliance Required: No
SLA Related: No

Quality Metrics

Risk Level: Low
Complexity Level: Medium