Communication Hub Dashboard (UX01US01)

User Story: UX01US01 - Communication Hub Dashboard

Total Test Cases:12
Total Acceptance Criteria:14
Total Coverage Percentage:100%

Test Scenarios Summary

A. Functional Test Scenarios

Core Functionality Scenarios:

1. Dashboard Data Display - Verify accurate display of message counts, channel performance, and workflow metrics
2. Real-time Data Synchronization - Ensure all dashboard components update automatically with live data
3. Cross-Channel Analytics - Validate performance metrics across Email, SMS, and WhatsApp channels
4. Workflow Performance Tracking - Monitor active workflows, success rates, and failure counts
5. Time-based Analytics - Display performance metrics for Today, This Week, This Month periods
6. Campaign Distribution Analysis - Show top 3 campaigns by message volume with success rate breakdown

Business Rules Scenarios:

1. Message Count Aggregation - Total Messages = Email + SMS + WhatsApp + In-App counts
2. Success Rate Calculation - (Successful Messages / Total Messages) × 100 with weighted averages
3. Active Status Filtering - Only active workflows and unresolved failures counted
4. Top 3 Ranking Logic - Campaigns ranked by message volume, showing highest first
5. Time Period Boundaries - Accurate date/time calculations for period-based metrics

User Journey Scenarios:

1. CSO Manager Login Flow - Authentication → Dashboard Load → Data Verification
2. Performance Monitoring Flow - Dashboard Access → Channel Analysis → Workflow Review
3. Campaign Analysis Flow - Message Distribution Review → Success Rate Comparison → Action Planning
4. Real-time Monitoring Flow - Live Data Updates → Alert Notifications → Quick Response

B. Non-Functional Test Scenarios

Performance Scenarios:

• Dashboard load time < 3 seconds
• Chart rendering time < 2 seconds
• API response time < 500ms
• Real-time sync delay < 60 seconds
• Concurrent user handling (100+ users)

Security Scenarios:

• Authentication bypass attempts
• Unauthorized data access prevention
• Session timeout handling
• Role-based access validation
• Data encryption verification

Compatibility Scenarios:

• Cross-browser testing (Chrome, Firefox, Safari, Edge)
• Responsive design validation
• Mobile device compatibility
• Screen resolution adaptability
• Operating system compatibility

C. Edge Case & Error Scenarios

Boundary Conditions:

• Zero message counts display
• Maximum message volume handling
• 100% and 0% success rates
• Single active workflow scenarios
• Empty campaign data handling

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UX01US01_TC_001- Verify Accurate Total Message Counts Across All Communication Channels

Title: Verify Accurate Total Message Counts Across All Communication Channels
Created By: Prachi
Created Date: May 28, 2025
Version: 1.0

Classification

• Module/Feature: Communication Hub Dashboard - Total Message Count
• Test Type: Functional/UI/API
• Test Level: System
• Priority: P1-Critical
• Execution Phase: Smoke
• Automation Status: ManualManual

Enhanced Tags for 17 Reports Support

MOD-Communication, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-End-to-End, Database, API, HappyFlow, Services

Business Context

• Customer_Segment: All
• Revenue_Impact: High
• Business_Priority: Must-Have
• Customer_Journey: Daily-Usage
• Compliance_Required: No
• SLA_Related: Yes

Quality Metrics

• Risk_Level: High
• Complexity_Level: Medium
• Expected_Execution_Time: 5 minutes
• Reproducibility_Score: High
• Data_Sensitivity: Medium
• Failure_Impact: Critical

Coverage Tracking

• Feature_Coverage: 100% of total message count display functionality
• Integration_Points: Message Service API, Database
• Code_Module_Mapped: Communication
• Requirement_Coverage: Complete AC#1 coverage
• Cross_Platform_Support: Web

Stakeholder Reporting

• Primary_Stakeholder: Engineering
• Report_Categories: Quality-Dashboard, Data-Accuracy, Message-Tracking
• Trend_Tracking: Yes
• Executive_Visibility: Yes
• Customer_Impact_Level: High

Requirements Traceability

• Related_Requirements: UX01US01, AC#1 - "The system must display accurate total message counts across all communication channels"
• Related_Bugs: N/A for new feature
• Related_Test_Cases: UX01US01_TC_002, UX01US01_TC_003

Test Environment

• Environment: Staging
• Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
• Device/OS: Windows 11, macOS 12+, iOS 16+, Android 13+
• Screen_Resolution: Desktop-1920x1080, Tablet-1024x768, Mobile-375x667
• Dependencies: Dashboard Service, Message APIs, Authentication Service
• Performance_Baseline: < 3 seconds page load
• Data_Requirements: Live message data from Samoa Power Corp

Prerequisites

• Setup_Requirements: Dashboard accessible, authentication working
• User_Roles_Permissions: CSO Manager 
• Test_Data: Valid login credentials: cso.manager@samoapower.ws / SamoaPower2025!
• Prior_Test_Cases: Authentication system functional

Test Procedure

Step #	Action	Expected Result	Test Data	Comment
1	Navigate to login page and enter credentials	Successful login and redirect to dashboard	Username: cso.manager@samoapower.wsPassword: SamoaPower2025!	Should redirect to main dashboard
2	Verify all 4 message cards are visible with correct icons	All 4 cards displayed with proper icons:- Total Messages (envelope icon)- Email (email icon)- SMS (phone icon)- WhatsApp (WhatsApp icon)- In-App (bell icon)	Cards should be prominently displayed at top of dashboard with distinct icons	Check visual layout, card positioning, and icon correctness
3	Record Total Messages count and verify against database	UI shows clear numeric count matching database	Total Messages UI: _______ Database verification: SELECT COUNT(*) as total_messages FROM notification WHERE remote_utility_id = '829'  Database Result: _______	Compare UI count with database query result
4	Record Email count and verify against database	UI shows clear numeric count matching database	Email UI: _______ Database_______Database verification:SELECT COUNT(*) as email_count FROM notification WHERE remote_utility_id = '829' AND channel_type = 'email'  Database Result: _______	Compare UI count with database query result
5	Record SMS count and verify against database	UI shows clear numeric count matching database	SMS UI: _______ Database_______Database verification:SELECT COUNT(*) as sms_count FROM notification WHERE remote_utility_id = '829' AND channel_type = 'sms' Database Result: _______	Compare UI count with database query result
6	Record WhatsApp count and verify against database	UI shows clear numeric count matching database	WhatsApp UI: _______ Database_______Database verification:verificationSELECT COUNT(*) as whatsapp_count FROM notification WHERE remote_utility_id = '829' AND channel_type = 'whatsapp' Database Result: _______	Compare UI count with database query result
7	Calculate sum of individual channels and verify against total	Email + SMS + WhatsApp + In-App should equal Total Messages	Mathematical validation:Step 4 + Step 5 + Step 6 = _______Should equal Step 3 total: _______	Use calculator to verify sum equals total
8	Refresh dashboard page and verify all data persists	All counts and icons remain identical after refresh	Press F5 or browser refresh buttonAll numbers same	Final consistency and persistence check

Verification Points

• Primary_Verification: Total message count displays accurately and equals sum of individual channels,sms, whatsapp,email message count display correctly
• Secondary_Verifications: Real-time updates functional, API consistency maintained, individual channel counts sum correctly
• Negative_Verification: No unauthorized access to message counts, no broken UI components

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UX01US01_TC_002- Verify Channel Performance Visual Charts Display 

Title: Verify Channel Performance Visual Charts Display 

 Created By: Prachi
Created Date: May 28, 2025
Version: 1.0

Classification

• Module/Feature: Channel Performance Charts
• Test Type: UI/Visual
• Test Level: System
• Priority: P1-Critical
• Execution Phase: Regression
• Automation Status: Manual

Enhanced Tags for 17 Reports Support

MOD-Communication, P1-Critical, Phase-Regression, Type-UI, Platform-Web, Report-Product, Customer-All, Risk-Medium, Business-Critical, Revenue-Impact-High, HappyFlow, Negative, UI-Updates, Chart-Validation

Business Context

• Customer_Segment: All
• Revenue_Impact: High
• Business_Priority: Must-Have
• Customer_Journey: Daily-Usage
• Compliance_Required: No
• SLA_Related: Yes

Quality Metrics

• Risk_Level: Medium
• Complexity_Level: Low
• Expected_Execution_Time: 4 minutes
• Reproducibility_Score: High
• Data_Sensitivity: Low
• Failure_Impact: High

Coverage Tracking

• Feature_Coverage: 100% of channel chart display functionality
• Integration_Points: Database, API
• Code_Module_Mapped: Communication
• Requirement_Coverage: Complete AC#3 coverage (updated)
• Cross_Platform_Support: Web

Stakeholder Reporting

• Primary_Stakeholder: Product
• Report_Categories: Feature-Coverage, UI-Updates, Chart-Performance
• Trend_Tracking: Yes
• Executive_Visibility: No
• Customer_Impact_Level: High

Requirements Traceability

• Related_Requirements: UX01US01, AC#3 - "Channel Performance section must provide visual charts for Email, SMS, WhatsApp" (In-App removed per comments)
• Related_Bugs: UI-001 (In-App removal), UI-002 (Percentage removal)
• Related_Test_Cases: UX01US01_TC_001, UX01US01_TC_003

Test Environment

• Environment: Staging
• Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
• Device/OS: Windows 11, macOS 12+
• Screen_Resolution: Desktop-1920x1080, Tablet-1024x768
• Dependencies: Chart Rendering Library, Dashboard Service
• Performance_Baseline: < 2 seconds chart rendering
• Data_Requirements: Channel performance data

Prerequisites

• Setup_Requirements: Dashboard loaded successfully
• User_Roles_Permissions: CSO Manager 
• Test_Data: UX01US01_TC_001 passed successfully
• Prior_Test_Cases: UX01US01_TC_001 (Dashboard login and load)

Test Procedure

Step #	Action	Expected Result	Test Data	Comment
1	Navigate to Channel Performance section and verify layout	Section visible with title "Channel Performance" below message cards. Exactly 3 pie charts displayed: Email, SMS, WhatsApp only. NO In-App chart present. NO percentage growth indicators on any chart.	Dashboard with populated channel data	🚨 CRITICAL: In-App chart removed per comments. 🚨 CRITICAL: Percentage indicators removed per comments
2	Hover over all chart segments to validate statuses	Email chart: delivered, opened, pending, failed (4 segments) - NO "read" status. SMS chart: delivered, read, pending, failed (4 segments). WhatsApp chart: delivered, read, pending, failed (4 segments).	Email, SMS, WhatsApp performance data	🚨 CRITICAL: Email "read" status removed per comments. SMS and WhatsApp retain "read" status
3	Test chart interactivity and visual consistency	Charts respond to hover/click. Tooltips show accurate counts only (no percentages). Consistent color coding across charts (delivered=purple, pending=yellow, failed=red). Legends match chart segments with proper color alignment.	Various data volumes for consistency testing	Interactive elements working. Cross-chart color validation. Visual consistency check
4	Verify data accuracy by cross-referencing chart counts with source query	Chart segment counts match the underlying database query results. Total counts per chart align with actual message delivery data.	Database query results for Email/SMS/WhatsApp channels	Query: SELECT status, COUNT(*) FROM messages WHERE channel='email/sms/whatsapp' GROUP BY status

Verification Points

• Primary_Verification: Exactly 3 pie charts displayed (Email, SMS, WhatsApp only)
• Secondary_Verifications: Charts interactive, properly labeled,colors consistent
• Negative_Verification: no missing segments

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UX01US01_TC_004-UX01US01_TC_003- Verify Time Period Performance Metrics Display 

Title: Verify Time Period Performance Metrics Display 

 Created By: Prachi
Created Date: May 28, 2025
Version: 1.0

Classification

• Module/Feature: Time Period Metrics Display
• Test Type: Functional/UI
• Test Level: System
• Priority: P2-High
• Execution Phase: Regression
• Automation Status: Manual

Enhanced Tags for 17 Reports Support

MOD-Communication, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, HappyFlow, Time-Based, UI-Updates

Business Context

• Customer_Segment: All
• Revenue_Impact: Medium
• Business_Priority: Should-Have
• Customer_Journey: Daily-Usage
• Compliance_Required: No
• SLA_Related: No

Quality Metrics

• Risk_Level: Medium
• Complexity_Level: Low
• Expected_Execution_Time: 3 minutes
• Reproducibility_Score: High
• Data_Sensitivity: Low
• Failure_Impact: Medium

Coverage Tracking

• Feature_Coverage: 100% of time period display functionality
• Integration_Points: Database,API
• Code_Module_Mapped:Communication
• Requirement_Coverage: Complete AC#5 coverage
• Cross_Platform_Support: Web

Stakeholder Reporting

• Primary_Stakeholder: Engineering
• Report_Categories: Feature-Coverage, Time-Analytics, UI-Updates
• Trend_Tracking: Yes
• Executive_Visibility: No
• Customer_Impact_Level: Medium

Requirements Traceability

• Related_Requirements: UX01US01, AC#5 - "System must display performance metrics for Today, This Week, and This Month time periods"
• Related_Bugs: UI-004 (Date dropdown removal)
• Related_Test_Cases: UX01US01_TC_002, UX01US01_TC_005

Test Environment

• Environment: Staging
• Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
• Device/OS: Windows 11, macOS 12+
• Screen_Resolution: Desktop-1920x1080, Tablet-1024x768
• Dependencies: Analytics Service, Time Calculation Service
• Performance_Baseline: < 2 seconds data load
• Data_Requirements: Time-based analytics data

Prerequisites

• Setup_Requirements: Dashboard loaded, time periods calculated
• User_Roles_Permissions: CSO Manager 
• Test_Data: Channel Performance section accessible
• Prior_Test_Cases: UX01US01_TC_002 (Channel Performance visible)

Test Procedure

Step #	Action	Expected Result	Test Data	Comment
1	Locate time period metrics in Channel Performance	Three time periods visible: Today, This Week, This Month	Channel Performance dashboard	Should be static labels
2	Verify "Today" metrics display	Shows current day message count	Today: [current count]	Query: SELECT COUNT(*) FROM messages WHERE DATE(created_at) = CURDATE()
3	Verify "This Week" metrics display	Shows current week message count	This Week: [current count]	Query: SELECT COUNT(*) FROM messages WHERE WEEK(created_at) = WEEK(CURDATE()) AND YEAR(created_at) = YEAR(CURDATE())
4	Verify "This Month" metrics display	Shows current month message count	This Month: [current count]	Query: SELECT COUNT(*) FROM messages WHERE MONTH(created_at) = MONTH(CURDATE()) AND YEAR(created_at) = YEAR(CURDATE())
5	Check logical time progression	Today ≤ This Week ≤ This Month	Mathematical validation data	Numbers should make sense logically. Today count should not exceed weekly or monthly totals

Verification Points

• Primary_Verification: All three time periods display with logical progression
• Secondary_Verifications: Data makes mathematical sense, no interactive elements,UI updates implemented
• Negative_Verification: No date dropdown filters visible, no time inconsistencies

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UX01US01_TC_005-UX01US01_TC_004-Verify Lists Overview Static and Dynamic Counts Display

Title: Verify Lists Overview Static and Dynamic Counts Display
Created By: Prachi
Created Date: May 28, 2025
Version: 1.0

Classification

• Module/Feature: Lists Overview Section
• Test Type: Functional/Data
• Test Level: System
• Priority: P2-High
• Execution Phase: Regression
• Automation Status: Manual

Enhanced Tags for 17 Reports Support

MOD-Communication, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, HappyFlow, Lists-Data, Count-Validation

Business Context

• Customer_Segment: All
• Revenue_Impact: Medium
• Business_Priority: Should-Have
• Customer_Journey: Daily-Usage
• Compliance_Required: No
• SLA_Related: No

Quality Metrics

• Risk_Level: Medium
• Complexity_Level: Low
• Expected_Execution_Time: 4 minutes
• Reproducibility_Score: High
• Data_Sensitivity: Low
• Failure_Impact: Medium

Coverage Tracking

• Feature_Coverage: 100% of lists overview display functionality
• Integration_Points: Database, API
• Code_Module_Mapped: Communication
• Requirement_Coverage: Complete AC#6 coverage
• Cross_Platform_Support: Web

Stakeholder Reporting

• Primary_Stakeholder: Product
• Report_Categories: Feature-Coverage, Lists-Management, Data-Accuracy
• Trend_Tracking: Yes
• Executive_Visibility: No
• Customer_Impact_Level: Medium

Requirements Traceability

• Related_Requirements: UX01US01, AC#6 - "Lists Overview section must correctly display counts of Static and Dynamic lists"
• Related_Bugs: N/A
• Related_Test_Cases: UX01US01_TC_006, UX01US01_TC_001

Test Environment

• Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 11, macOS 12+
  • Screen_Resolution: Desktop-1920x1080, Tablet-1024x768
  • Dependencies: Lists Service, Dashboard Service
  • Performance_Baseline: < 2 seconds section load
  • Data_Requirements: Lists data from Samoa Power Corp

  Prerequisites

  • Setup_Requirements: Dashboard loaded, lists data available
  • User_Roles_Permissions: Dashboard viewer access
  • Test_Data: Lists Overview section accessible
  • Prior_Test_Cases: UX01US01_TC_001 (Dashboard access)

  Test Procedure

  Step #	Action	Expected Result	Test Data	Comment
  1	Navigate to Lists Overview section and verify layout	Section visible on right side of dashboard with "Lists Overview" title. Static Lists, Dynamic Lists, and Total Contacts counts displayed with proper formatting (commas).	Dashboard with populated list data	Query: SELECT COUNT() FROM lists WHERE type='static'; SELECT COUNT() FROM lists WHERE type='dynamic'; SELECT COUNT(*) FROM contacts
  2	Validate list counts and mathematical accuracy	Static + Dynamic = Total lists calculation is correct. All numbers remain stable during session and after refresh.	Static Lists: [count], Dynamic Lists: [count], Total Contacts: [count]	Mathematical validation and data persistence check
  3	Test category breakdown display	Category section shows single Consumer bar with 100% and other bar with 0%	Consumer: 100%, Technician: 0%, Business: 0%	-

  
  

  Verification Points

  • Primary_Verification: Static and Dynamic list counts display accurately,Only Consumer category visible with 100% distribution
  • Secondary_Verifications: Total contacts shown, formatting consistent, responsive design, List counts accurate, data migration successful, UI updated correctly
  • Negative_Verification: No missing counts, no calculation errors, no layout issues

  
  

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  UX01US01_TC_006-UX01US01_TC_005-Verify Active Workflows Count Display Accuracy
  
  

  Title: Verify Active Workflows Count Display Accuracy
  Created By: Prachi
  Created Date: May 28, 2025
  Version: 1.0

  Classification

  •  Module/Feature: Workflow Performance Count Display
  • Test Type: Functional/Data
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Regression
  • Automation Status: Manual

  Enhanced Tags for 17 Reports Support

  MOD-Communication, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, HappyFlow, Workflow-Validation, Count-Accuracy

  Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: Yes

  
  

  Quality Metrics

  • Risk_Level: High
  • Complexity_Level: Medium
  • Expected_Execution_Time: 4 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: High

  
  

  Coverage Tracking

  • Feature_Coverage: 100% of workflow count display functionality
  • Integration_Points: Workflow Service,
  •  Code_Module_Mapped: Communication
  • Requirement_Coverage: Complete AC#8 coverage
  • Cross_Platform_Support: Web

  Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: Workflow-Performance, Data-Accuracy, System-Health
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

  Requirements Traceability

  • Related_Requirements: UX01US01, AC#8 - "Workflow Performance section must show the correct count of Active Workflows"
  • Related_Bugs: N/A
  • Related_Test_Cases: UX01US01_TC_008, UX01US01_TC_009

  Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 11, macOS 12+
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Workflow Service, Analytics Service, Dashboard Service
  • Performance_Baseline: < 2 seconds workflow data load
  • Data_Requirements: Active workflow data

  Prerequisites

  • Setup_Requirements: Workflow service operational, active workflows present
  • User_Roles_Permissions: Dashboard viewer access
  • Test_Data: Workflow Performance section accessible
  • Prior_Test_Cases: UX01US01_TC_001 (Dashboard access)

  Test Procedure

  
  

  Step #	Action	Expected Result	Test Data	Comment
  1	Navigate to Workflow Performance section	Section visible below Lists Overview with "Workflow Performance" title. Active Workflows count displayed clearly in proper card format.	Dashboard with workflow data	Query: SELECT COUNT(*) FROM workflows WHERE status='active'
  2	Verify Active Workflows count accuracy and formatting	Shows exact number (e.g., 3) as whole number .Card properly formatted and positioned consistently with other metric cards.	Active Workflows: [current count]	Number formatting and visual consistency check
  3	Cross-reference with Communication Workflow tab	Navigate to Communication > Workflow tab and count active workflows manually. Dashboard count should match the number of workflows with "active" status in workflow management section.	Workflow tab active status count	Manual verification: Communication > Workflow tab shows same count of active workflows as dashboard
  4	Validate status filtering and real-time updates	Count reflects only currently active workflows (not completed/paused). If workflow status changes in Communication tab, dashboard count updates accordingly.	Live workflow status changes	Status filtering validation. Real-time synchronization between workflow management and dashboard

  Verification Points

  • Primary_Verification: Active workflow count displays accurately and reflects only active workflows

  • Secondary_Verifications: Count formatting correct, real-time updates functional

  • Negative_Verification: No inactive workflows counted, no display errors

  
  

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  UX01US01_TC_007-UX01US01_TC_006-Verify Total Messages Processed Through Workflows Display
  
  

  • Title: Verify Total Messages Processed Through Workflows Display
    Created By: Prachi
    Created Date: May 28, 2025
    Version: 1.0

  Classification

  • Module/Feature: Workflow Messages Count Display
  • Test Type: Functional/Data
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Regression
  • Automation Status: Manual

  Enhanced Tags for 17 Reports Support

  MOD-Communication, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, HappyFlow, Workflow-Messages, Data-Accuracy

  Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: Yes

  Quality Metrics

  • Risk_Level: High
  • Complexity_Level: Medium
  • Expected_Execution_Time: 4 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: High

  Coverage Tracking

  • Feature_Coverage: 100% of workflow message count display
  • Integration_Points: Dashboard Frontend, Workflow Service, Message Processing Service
  • Code_Module_Mapped: Communication
  • Requirement_Coverage: Complete AC#9 coverage
  • Cross_Platform_Support: Web

  Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: Workflow-Performance, Message-Processing, Data-Accuracy
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

  Requirements Traceability

  • Related_Requirements: UX01US01, AC#9 - "System must display accurate Total Messages processed through workflows"
  • Related_Bugs: N/A
  • Related_Test_Cases: UX01US01_TC_007, UX01US01_TC_009

  
  

  Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 11, macOS 12+
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Workflow Service, Message Processing Service, Analytics Service
  • Performance_Baseline: < 2 seconds data load
  • Data_Requirements: Workflow message processing data

  Prerequisites

  • Setup_Requirements: Workflow service operational, message processing data available
  • User_Roles_Permissions: Dashboard viewer access
  • Test_Data: Workflow Performance section accessible
  • Prior_Test_Cases: UX01US01_TC_007 (Active Workflows visible)

  Test Procedure

  Step #	Action	Expected Result	Test Data	Comment
  1	Navigate to Workflow Performance section	Section visible with workflow metrics	From TC_007 validation	Prerequisite step
  2	Locate Total Messages metric in workflow section	Shows total workflow message count	Total Messages: [current count]	Should show exact number (e.g., 4,566)
  3	Verify message count format and display	Number displayed clearly with proper formatting	Expected format: comma-separated number	No decimals or errors
  4	Verify metric card styling	Card properly formatted and positioned	Consistent with other workflow metrics	Visual consistency
  5	Test count accuracy against workflow data	Count reflects all messages processed by workflows	Cross-validation with workflow details	Data accuracy check
  6	Verify count includes all workflow types	Messages from all workflow categories included	All campaign types counted	Comprehensive counting
  7	Test count stability during session	Count remains consistent during session	Refresh and verify same count	Data persistence
  8	Validate real-time updates	Count updates when new workflow messages processed	Live message processing	Real-time synchronization

  Verification Points

  • Primary_Verification: Total workflow messages count displays accurately and includes all workflow-processed messages
  • Secondary_Verifications: Count formatting correct, real-time updates functional
  • Negative_Verification: No missing workflow messages, no duplicate counting

  
  

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  UX01US01_TC_008-UX01US01_TC_007-Verify Average Success Rate Calculation Accuracy
  
  

  Title: Verify Average Success Rate Calculation Accuracy
  Created By: Prachi
  Created Date: May 28, 2025
  Version: 1.0

  Classification

  • Module/Feature: Success Rate Calculation
  • Test Type: Functional/Mathematical
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Regression
  • Automation Status: Manual

  Enhanced Tags for 17 Reports Support

  MOD-Communication, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, HappyFlow, Mathematical-Validation, Success-Rate

  Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: Yes

  Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 6 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: Critical

  Coverage Tracking

  • Feature_Coverage: 100% of success rate calculation functionality
  • Integration_Points: Dashboard Frontend, Analytics Service,
  • Code_Module_Mapped: Communication
  • Requirement_Coverage: Complete AC#10 coverage
  • Cross_Platform_Support: Web

  Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: Analytics-Accuracy, Mathematical-Validation, Performance-Metrics
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: High

  Requirements Traceability

  • Related_Requirements: UX01US01, AC#10 - "Average Success Rate metric must calculate correctly based on all workflow performance data"
  • Related_Bugs: CALC-001 (Success rate formula validation)
  • Related_Test_Cases: UX01US01_TC_008, UX01US01_TC_010

  Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 11, macOS 12+
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Analytics Service, Success Rate Calculator, Workflow Data
  • Performance_Baseline: < 1 second calculation time
  • Data_Requirements: Workflow success/failure data

  Prerequisites

  • Setup_Requirements: Analytics service operational, workflow data available
  • User_Roles_Permissions: Dashboard viewer access
  • Test_Data: Workflow Performance section accessible with success rate data
  • Prior_Test_Cases: UX01US01_TC_008 (Total Messages visible)

  Test Procedure

  Step #	Action	Expected Result	Test Data	Comment
  1	Navigate to Workflow Performance section	Section visible with success rate metric	-	Prerequisite step
  2	Locate Average Success Rate display	Shows success rate percentage clearly	Avg Success Rate: [current %]	Should show percentage (e.g., 97.6%)
  3	Verify success rate format	Percentage displayed with decimal precision	Expected format: XX.X%	One decimal place precision
  4	Manual calculation validation	Calculate: (Total Successful / Total Messages) × 100	Use calculator for verification	Mathematical validation
  5	Cross-reference with workflow details	Success rate matches individual workflow calculations	Compare with workflow breakdown	Data consistency check
  6	Verify weighted average calculation	Success rate properly weighted across all workflows	Multi-workflow calculation validation	Complex calculation verification
  7	Test edge case handling	Success rate handles 0%, 100%, and partial values	Edge case mathematical validation	Boundary condition testing
  8	Validate real-time calculation updates	Success rate updates when workflow data changes	Live calculation capability	Dynamic calculation validation

  Verification Points

  • Primary_Verification: Success rate calculated correctly using (successful/total) × 100 formula
  • Secondary_Verifications: Weighted averages accurate, decimal precision correct
  • Negative_Verification: No calculation errors, no division by zero issues

  
  

  ---

  
  

  UX01US01_TC_009-UX01US01_TC_008-Verify Total Active Failure Count Display
  
  

  Title: Verify Total Active Failure Count Display
  Created By: Prachi
  Created Date: May 28, 2025
  Version: 1.0

  Classification

  • Module/Feature: Failure Count Display
  • Test Type: Functional/Data
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

  Enhanced Tags for 17 Reports Support

  MOD-Communication, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, HappyFlow, Failure-Tracking, Active-Failures

  Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: Yes

  Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 4 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: Medium

  Coverage Tracking

  • Feature_Coverage: 100% of failure count display functionality
  • Integration_Points: Dashboard Frontend, Failure Tracking Service, Workflow Service
  • Code_Module_Mapped: FailureTracker, ActiveFailureService, WorkflowMonitor
  • Requirement_Coverage: Complete AC#11 coverage
  • Cross_Platform_Support: Web

  Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: System-Health, Failure-Tracking, Operational-Metrics
  • Trend_Tracking: Yes
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

  Requirements Traceability

  • Related_Requirements: UX01US01, AC#11 - "Dashboard must show the Total failure count that are currently active"
  • Related_Bugs: N/A
  • Related_Test_Cases: UX01US01_TC_009, UX01US01_TC_007

  Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 11, macOS 12+
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Failure Tracking Service, Workflow Service, Dashboard Service
  • Performance_Baseline: < 2 seconds failure data load
  • Data_Requirements: Active failure data

  Prerequisites

  • Setup_Requirements: Failure tracking service operational, failure data available
  • User_Roles_Permissions: Dashboard viewer access
  • Test_Data: Workflow Performance section accessible
  • Prior_Test_Cases: UX01US01_TC_007 (Workflow Performance visible)

  Test Procedure

  Step #	Action	Expected Result	Test Data	Comment
  1	Navigate to Workflow Performance section	Section visible with failure metrics	From TC_007 validation	Prerequisite step
  2	Locate Total Failures count display	Shows active failure count clearly	Total Failures: [current count]	Should show exact number (e.g., 23)
  3	Verify "active" failure filtering	Only currently unresolved failures counted	Status filtering validation	Not resolved/closed failures
  4	Verify count format and display	Number displayed clearly without errors	Expected format: whole number	No decimals or "Loading..."
  5	Test failure count accuracy	Count reflects only active/unresolved failures	Cross-validation with failure logs	Active status verification
  6	Verify cross-workflow failure aggregation	Failures from all workflows included in count	Multi-workflow failure tracking	Comprehensive counting
  7	Test count stability during session	Count remains consistent during session	Refresh and verify same count	Data persistence
  8	Validate real-time failure updates	Count updates when failure status changes	Live failure management	Dynamic count updates

  Verification Points

  • Primary_Verification: Total failure count shows only currently active/unresolved failures
  • Secondary_Verifications: Real-time updates functional, cross-workflow aggregation accurate
  • Negative_Verification: No resolved failures counted

  
  

  ---

  
  

  UX01US01_TC_010-UX01US01_TC_009-Verify Message Distribution by Campaign Type (Top 3 Display)
  
  

  Title: Verify Message Distribution by Campaign Type (Top 3 Display)
  Created By: Prachi
  Created Date: May 28, 2025
  Version: 1.0

  Classification

  • Module/Feature: Message Distribution Analytics
  • Test Type: Functional/Analytics
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

  Enhanced Tags for 17 Reports Support

  MOD-Communication, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, HappyFlow, Campaign-Analytics, Top-3-Display

  Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

  Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: Medium
  • Expected_Execution_Time: 5 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: Medium

  Coverage Tracking

  • Feature_Coverage: 100% of message distribution display (top 3 campaigns)
  • Integration_Points: Dashboard Frontend, Campaign Analytics Service, Message Service
  • Code_Module_Mapped: Communication
  • Requirement_Coverage: Complete AC#12 coverage
  • Cross_Platform_Support: Web

  Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: Campaign-Analytics, Message-Distribution, Performance-Metrics
  • Trend_Tracking: Yes
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

  Requirements Traceability

  • Related_Requirements: UX01US01, AC#12 - "Message Distribution metrics must display message counts by campaign type with correct percentages (top 3 used)"
  • Related_Bugs: N/A
  • Related_Test_Cases: UX01US01_TC_007, UX01US01_TC_013

  Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 11, macOS 12+
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Campaign Analytics Service, Message Distribution Service
  • Performance_Baseline: < 2 seconds analytics load
  • Data_Requirements: Campaign message distribution data

  Prerequisites

  • Setup_Requirements: Campaign analytics operational, distribution data available
  • User_Roles_Permissions: Dashboard viewer access
  • Test_Data: Workflow Performance section with Message Distribution subsection
  • Prior_Test_Cases: UX01US01_TC_007 (Workflow Performance accessible)

  Test Procedure

  Step #	Action	Expected Result	Test Data	Comment
  1	Navigate to Message Distribution subsection	Subsection visible within Workflow Performance	Look for "Message Distribution" title	Should be below workflow metrics
  2	Count number of campaigns displayed	Exactly 3 campaigns shown (top 3 by message volume)	Top 3 campaigns only	🚨 CRITICAL: Only top 3 per comments
  3	Verify campaign ordering	Campaigns sorted by message count (highest to lowest)	Descending order by volume	Highest volume first
  4	Verify campaign message counts	Each campaign shows accurate message count	Service Updates: ~2,456<br>New Customer: ~1,245<br>Re-engagement: ~855	Query: SELECT campaign_name, COUNT(*) as message_count FROM messages WHERE workflow_id IS NOT NULL GROUP BY campaign_name ORDER BY message_count DESC LIMIT 3
  5	Verify percentage calculations	Each campaign shows correct percentage of total	Calculate: (Campaign messages / Total) × 100	Mathematical validation
  6	Verify campaign names display	Campaign names clearly labeled and readable	Service Update Notifications, New Customer Welcome, Re-engagement Campaign	Clear labeling
  7	Test percentage total validation	Top 3 percentages sum appropriately	Percentage sum validation	Mathematical consistency
  8	Validate visual representation	Campaigns displayed in clear, readable format	Bar charts or list format	Visual clarity

  Verification Points

  • Primary_Verification: Top 3 campaigns by message volume displayed with accurate counts and percentages
  • Secondary_Verifications: Correct sorting, accurate percentages, clear visual presentation
  • Negative_Verification: No campaigns beyond top 3 shown, no percentage calculation errors

  
  

  UX01US01_TC_011-UX01US01_TC_010-Verify Success Rate Distribution by Campaign Type Display
  
  

  Title: Verify Success Rate Distribution by Campaign Type Display
  Created By: Prachi
  Created Date: May 28, 2025
  Version: 1.0

  Classification

  • Module/Feature: Success Rate Distribution Analytics
  • Test Type: Functional/Analytics
  • Test Level: System
  • Priority: P2-High
  • Execution Phase: Regression
  • Automation Status: Manual

  Enhanced Tags for 17 Reports Support

  MOD-Communication, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, HappyFlow, Success-Rate-Distribution, Campaign-Analytics

  Business Context

  • Customer_Segment: All
  • Revenue_Impact: Medium
  • Business_Priority: Should-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: No

  Quality Metrics

  • Risk_Level: Medium
  • Complexity_Level: High
  • Expected_Execution_Time: 6 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Medium
  • Failure_Impact: Medium

  Coverage Tracking

  • Feature_Coverage: 100% of success rate distribution by campaign type
  • Integration_Points: Dashboard Frontend, Campaign Analytics Service, Success Rate Calculator
  • Code_Module_Mapped: Communication
  • Requirement_Coverage: Complete AC#13 coverage
  • Cross_Platform_Support: Web

  Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: Campaign-Performance, Success-Rate-Analytics, Distribution-Metrics
  • Trend_Tracking: Yes
  • Executive_Visibility: No
  • Customer_Impact_Level: Medium

  Requirements Traceability

  • Related_Requirements: UX01US01, AC#13 - "Success Rate Distribution must show individual success rates for each campaign type with visual representation"
  • Related_Bugs: N/A
  • Related_Test_Cases: UX01US01_TC_011, UX01US01_TC_009

  Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 11, macOS 12+
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Campaign Analytics Service, Success Rate Calculator, Visual Chart Service
  • Performance_Baseline: < 3 seconds chart rendering
  • Data_Requirements: Campaign-specific success rate data

  Prerequisites

  • Setup_Requirements: Campaign analytics operational, success rate data available
  • User_Roles_Permissions: Dashboard viewer access
  • Test_Data: Message Distribution section accessible with success rate breakdown
  • Prior_Test_Cases: UX01US01_TC_011 (Message Distribution visible)

  Test Procedure

  Step #	Action	Expected Result	Test Data	Comment
  1	Navigate to Success Rate Distribution subsection	Subsection visible within Message Distribution	Look for "Success Rate by Campaign" chart	Should be below message distribution
  2	Verify campaign success rates display	Each campaign shows individual success rate percentage	Service Updates: 98.2%<br>New Customer: 95.7%<br>Re-engagement: 89.3%	Individual percentages shown
  3	Verify success rate calculation accuracy	Success rates match manual calculations	Calculate: (Successful messages / Total messages per campaign) × 100	Mathematical validation
  4	Verify visual representation format	Success rates displayed in chart/bar format	Bar chart or progress bars	Clear visual format
  5	Test campaign ordering consistency	Same campaign order as message distribution	Consistent with TC_011 ordering	Order consistency
  6	Verify success rate precision	Percentages show appropriate decimal places	Expected format: XX.X%	One decimal precision
  7	Validate comparative analysis capability	Easy to compare success rates across campaigns	Visual comparison possible	Comparative clarity
  8	Test chart responsiveness	Chart adapts to different screen sizes	Responsive design validation	Cross-device compatibility

  Verification Points

  • Primary_Verification: Success rate distribution shows accurate individual campaign success rates with visual representation
  • Secondary_Verifications: Mathematical accuracy, visual clarity, responsive design
  • Negative_Verification: No calculation errors, no missing campaign data

  
  

  ---

  
  

  
  

  UX01US01_TC_012-UX01US01_TC_011-Verify Dashboard Real-time Data Refresh and Synchronization
  
  

  Title: Verify Dashboard Real-time Data Refresh and Synchronization
  Created By: Prachi
  Created Date: May 28, 2025
  Version: 1.0

  Classification

  • Module/Feature: Real-time Data Synchronization
  • Test Type: Functional/Integration
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Regression
  • Automation Status: Manual

  Enhanced Tags for 17 Reports Support

  MOD-Communication, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, HappyFlow, Real-Time-Sync, Data-Refresh

  Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Continuous-Monitoring
  • Compliance_Required: No
  • SLA_Related: Yes

  Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 10 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: Critical

  Coverage Tracking

  • Feature_Coverage: 100% of real-time data synchronization across all dashboard components
  • Integration_Points: All Dashboard Services, WebSocket Connection, Data Sync Service
  • Code_Module_Mapped:Communication
  • Requirement_Coverage: Complete real-time functionality coverage
  • Cross_Platform_Support: Web

  Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: Real-Time-Performance, Data-Synchronization, System-Integration
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: Critical

  Requirements Traceability

  • Related_Requirements: UX01US01, General Requirement - "Dashboard must maintain real-time data synchronization across all metrics and components"
  • Related_Bugs: SYNC-001 (WebSocket connection stability)
  • Related_Test_Cases: All previous test cases (TC_007 through TC_013)

  Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 11, macOS 12+
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: All Dashboard Services, WebSocket Service, Data Sync Infrastructure
  • Performance_Baseline: < 5 seconds sync time, < 2% data lag
  • Data_Requirements: Live data streams, WebSocket connections

  Prerequisites

  • Setup_Requirements: All dashboard services operational, WebSocket connections stable
  • User_Roles_Permissions: Dashboard viewer access
  • Test_Data: Full dashboard accessible with all sections
  • Prior_Test_Cases: UX01US01_TC_007 through TC_013 (All dashboard components functional)

  Test Procedure

  Step #	Action	Expected Result	Test Data	Comment
  1	Load complete dashboard	All sections load with current data	Full dashboard visible	Baseline data capture
  2	Verify initial data timestamp	All metrics show current/recent timestamps	Data freshness validation	Real-time baseline
  3	Trigger workflow message processing	Generate new workflow activity	Create test workflow messages	Background data change
  4	Monitor automatic data refresh	Dashboard metrics update without manual refresh	30-60 second update window	Automatic synchronization
  5	Verify cross-component consistency	All related metrics update consistently	Message count, success rate, failures all sync	Data consistency
  8	Test manual refresh capability	Manual refresh button updates all data	Force refresh functionality	Manual sync option
  9	Verify data accuracy post-sync	Updated data matches backend reality	Cross-validation with backend	Sync accuracy
  10	Test sync during network interruption	Dashboard handles connection issues gracefully	Simulate network issues	Error handling

  Verification Points

  • Primary_Verification: All dashboard components maintain real-time synchronization with accurate, consistent data
  • Secondary_Verifications: WebSocket stability, error handling, user feedback systems
  • Negative_Verification: No stale data, no sync failures, no inconsistent states

  
  

  UX01US01_TC_013UX01US01_TC_012 - Verify Dashboard Cross-Browser Compatibility

  Title: Verify Dashboard Cross-Browser Compatibility
  Created By: Prachi
  Created Date: May 28, 2025
  Version: 1.0

  Classification

  • Module/Feature: Dashboard Cross-Browser Support
  • Test Type: Compatibility/UI
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Regression
  • Automation Status: Manual

  Enhanced Tags for 17 Reports Support

  MOD-Communication, P1-Critical, Phase-Regression, Type-Compatibility, Platform-Web, Report-QA, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Cross-Browser, UI-Consistency, Compatibility-Matrix

  Business Context

  • Customer_Segment: All
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Daily-Usage
  • Compliance_Required: No
  • SLA_Related: Yes

  Quality Metrics

  • Risk_Level: High
  • Complexity_Level: Medium
  • Expected_Execution_Time: 15 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: Low
  • Failure_Impact: High

  Test Environment

  • Environment: Staging
  • Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
  • Device/OS: Windows 11, macOS 12+
  • Screen_Resolution: Desktop-1920x1080, Tablet-1024x768
  • Dependencies: All Dashboard Services
  • Performance_Baseline: Consistent across all browsers

  Test Procedure

  Step #	Action	Expected Result	Test Data	Comment
  1	Load dashboard in Chrome 115+	All components render correctly	Full dashboard data	Baseline browser
  2	Load dashboard in Firefox 110+	Identical layout and functionality	Same data set	Firefox compatibility
  3	Load dashboard in Safari 16+	Consistent visual appearance	Same data set	Safari-specific testing
  4	Load dashboard in Edge Latest	All features function identically	Same data set	Edge compatibility
  5	Test chart rendering across browsers	Charts display consistently	Chart data	Visual consistency
  6	Verify interactive elements	Hover effects, clicks work uniformly	Interactive components	Functionality parity
  7	Test responsive behavior	Dashboard adapts to different screen sizes	Various resolutions	Responsive design
  8	Validate performance consistency	Load times similar across browsers	Performance metrics	Speed parity

  Verification Points

  • Primary_Verification: Dashboard displays and functions identically across all supported browsers
  • Secondary_Verifications: Performance consistency, visual parity, interactive element functionality
  • Negative_Verification: No browser-specific bugs, no layout inconsistencies

  
  

  ---

  
  

  UX01US01_TC_014 - Verify Dashboard Performance Under Load

  Title: Verify Dashboard Performance Under Load

  
   Created By: Prachi
   Created Date: May 28, 2025
   Version: 1.0

  Classification

  • Module/Feature: Dashboard Performance
  • Test Type: Performance/Load
  • Test Level: System
  • Priority: P1-Critical
  • Execution Phase: Performance
  • Automation Status: Automated

  Enhanced Tags

  MOD-Communication, P1-Critical, Phase-Performance, Type-Load, Platform-Web, Report-Engineering, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-High, Performance-Testing, Load-Handling, Scalability, Concurrent-Users, Response-Time

  Business Context

  • Customer_Segment: Enterprise
  • Revenue_Impact: High
  • Business_Priority: Must-Have
  • Customer_Journey: Peak-Usage
  • Compliance_Required: No
  • SLA_Related: Yes

  Quality Metrics

  • Risk_Level: High
  • Complexity_Level: High
  • Expected_Execution_Time: 30 minutes
  • Reproducibility_Score: High
  • Data_Sensitivity: High
  • Failure_Impact: Critical

  Coverage Tracking

  • Feature_Coverage: 100% of dashboard performance under concurrent load scenarios
  • Integration_Points: Load Balancer, Database Connection Pool, Application Server, CDN, WebSocket Connections
  • Code_Module_Mapped: Communication, Performance Monitor, Load Balancer
  • Requirement_Coverage: Complete performance and scalability requirements
  • Cross_Platform_Support: Web

  Stakeholder Reporting

  • Primary_Stakeholder: Engineering
  • Report_Categories: Performance-Metrics, Scalability-Testing, Load-Analysis, System-Capacity
  • Trend_Tracking: Yes
  • Executive_Visibility: Yes
  • Customer_Impact_Level: Critical

  Requirements Traceability

  • Related_Requirements: UX01US01, NFR-PERF-001 - "Dashboard must support 200+ concurrent users with <10 second response time"
  • Related_Bugs: PERF-001 (Slow chart rendering under load), PERF-002 (Database timeout issues)
  • Related_Test_Cases: UX01US01_TC_001 (baseline performance), UX01US01_TC_012 (real-time sync performance)

  Test Environment

  • Environment: Performance Testing Environment (Production-like)
  • Browser/Version: Chrome 115+ (primary), Firefox 110+ (secondary)
  • Device/OS: Windows 11, macOS 12+
  • Screen_Resolution: Desktop-1920x1080
  • Dependencies: Load Testing Tools (JMeter/LoadRunner), Performance Monitoring (New Relic/DataDog), Database Performance Monitor
  • Performance_Baseline: Single user: <3s, 50 users: <5s, 100 users: <7s, 200 users: <10s
  • Data_Requirements: Full production-scale dataset (1M+ messages, 500+ workflows, 10K+ contacts)

  Prerequisites

  • Setup_Requirements: Performance testing environment provisioned, load testing tools configured, monitoring dashboards active
  • User_Roles_Permissions: 200 test accounts with CSO Manager permissions
  • Test_Data: Production-scale test data: cso.manager.001@samoapower.ws through cso.manager.200@samoapower.ws / SamoaPower2025!
  • Prior_Test_Cases: UX01US01_TC_001 (baseline functionality), all functional tests passing

  
  

  Test Procedure

  Step #	Action	Expected Result	Test Data	Comment
  1	Baseline single user performance	Dashboard loads < 3 seconds	Full data set	Performance baseline
  2	Load test with 50 concurrent users	Response time < 5 seconds	50 user sessions	Medium load
  3	Load test with 100 concurrent users	Response time < 7 seconds	100 user sessions	High load
  4	Load test with 200 concurrent users	Response time < 10 seconds	200 user sessions	Peak load
  5	Monitor CPU and memory usage	System resources < 80%	Resource monitoring	Resource utilization
  6	Test database connection pooling	No connection errors	DB monitoring	Connection management
  7	Verify auto-scaling behavior	System scales appropriately	Scaling metrics	Scalability validation
  8	Recovery time after load	System recovers < 2 minutes	Post-load metrics	Recovery testing

  Verification Points

  • Primary_Verification: Dashboard maintains acceptable performance under specified load levels
  • Secondary_Verifications: Resource utilization within limits, no data corruption, graceful degradation
  • Negative_Verification: No system crashes, no data loss, no permanent performance degradation

  
  

  ---

  
  

  Test Suite Organization

  Smoke Test Suite (5 minutes execution)

  • UX01US01_TC_001 - Message Count Verification
  • UX01US01_TC_002 - Channel Performance Charts
  • UX01US01_TC_006 - Active Workflows Count
  • UX01US01_TC_013 - Cross-Browser Basic Load

  Regression Test Suite (45 minutes execution)

  • All Smoke Tests +
  • UX01US01_TC_004 - Time Period Metrics
  • UX01US01_TC_005 - Lists Overview
  • UX01US01_TC_007 - Workflow Messages Count
  • UX01US01_TC_008 - Success Rate Calculation
  • UX01US01_TC_009 - Failure Count Display
  • UX01US01_TC_012 - Real-time Synchronization

  Full Test Suite (90 minutes execution)

  • All Regression Tests +
  • UX01US01_TC_010 - Message Distribution
  • UX01US01_TC_011 - Success Rate Distribution
  • UX01US01_TC_014 - Performance Testing

  Performance Test Suite (30 minutes execution)

  • UX01US01_TC_014 - Load Testing
  • UX01US01_TC_012 - Real-time Performance
  • UX01US01_TC_013 - Cross-Browser Performance

  Execution Matrix

  Test Case	Chrome	Firefox	Safari	Edge	Mobile	Priority
  TC_001-003	✓	✓	✓	✓	✓	P1
  TC_004-007	✓	✓	✓	✓	○	P1-P2
  TC_008-012	✓	✓	○	○	○	P1-P2
  TC_013-017	✓	✓	✓	✓	✓	P1-P2

  Legend: ✓ = Required, ○ = Optional

  Integration Dependencies

  Critical Dependencies (Must Pass First)

  1. Authentication Service - Required for all tests
  2. Database Service - Required for data validation tests
  3. Dashboard API - Required for all functional tests

  Service Dependencies

  • Message Service API → TC_001, TC_007, TC_010
  • Workflow Service → TC_006, TC_007, TC_008, TC_009
  • Analytics Service → TC_008, TC_010, TC_011
  • WebSocket Service → TC_012

  Test Execution Order

  1. Prerequisites: TC_001 (Authentication & Basic Load)
  2. Core Functionality: TC_002, TC_004, TC_005, TC_006
  3. Advanced Features: TC_007, TC_008, TC_009, TC_010, TC_011
  4. System Tests: TC_012, TC_013, TC_014, TC_015, TC_016, TC_017

  API Test Collection (Critical Level ≥7)

  High Priority API Tests

  1. Authentication API - Login/logout endpoints (Priority: 9)
  2. Message Count API - Real-time message counting (Priority: 9)
  3. Workflow Status API - Active workflow tracking (Priority: 8)
  4. Success Rate API - Performance calculations (Priority: 8)
  5. Real-time Sync API - WebSocket data updates (Priority: 7)

  API Test Specifications

  • Response Time: < 500ms for critical operations
  • Data Validation: All business rules enforced
  • Error Handling: Proper HTTP status codes
  • Security: Authentication/authorization validation

  Quality Gates

  Release Criteria

  • Smoke Tests: 100% pass rate
  • P1 Tests: 100% pass rate
  • P2 Tests: 95% pass rate
  • Performance: All benchmarks met
  • Security: Zero critical vulnerabilities

  Monitoring & Reporting

  • Daily: Smoke test execution
  • Weekly: Full regression suite
  • Release: Complete test suite including performance and security
  • Continuous: API health monitoring