Communication Hub Dashboard (UX01US01)

~~Communication Hub Dashboard - Test Cases & Scenarios~~

User Story: UX01US01 - Communication Hub Dashboard (UX01US01)
Total Test Cases:
Total Acceptance Criteria:
Total Coverage Percentage:

Test ScenarioScenarios Summary

A. Functional Test Scenarios

Core Functionality Scenarios:

Dashboard ~~Core Functionality~~ ~~- Main dashboard loading and data display~~
~~Channel Performance Metrics~~ ~~- Email, SMS, WhatsApp performance tracking~~
~~Lists Overview Management~~ ~~- Static/Dynamic lists and contact distribution~~
~~List Categories~~Data Display - ~~Consumer~~Verify ~~segmentation~~accurate ~~(removed~~display ~~Technician/Business~~of ~~per~~message ~~comments)~~counts, channel performance, and workflow metrics
~~Workflow~~Real-time ~~Performance~~Data ~~Monitoring~~Synchronization - ~~Active~~Ensure ~~workflows~~all ~~and~~dashboard ~~success~~components ~~rates~~update automatically with live data
~~Message Distribution~~Cross-Channel Analytics - Validate performance metrics across Email, SMS, and WhatsApp channels
Workflow Performance Tracking - Monitor active workflows, success rates, and failure counts
Time-based Analytics - Display performance metrics for Today, This Week, This Month periods
Campaign Distribution Analysis - Show top 3 campaigns by message volume with success rate breakdown

Business Rules Scenarios:

Message Count Aggregation - Total Messages = Email + SMS + WhatsApp + In-App counts
Success Rate ~~Distribution~~Calculation - ~~Campaign~~(Successful ~~effectiveness~~Messages ~~metrics~~/ Total Messages) × 100 with weighted averages
~~Navigation~~Active &Status ~~User Experience~~Filtering - ~~Cross-module~~Only ~~navigation~~active workflows and unresolved failures counted
~~Data~~Top ~~Refresh~~3 &Ranking ~~Real-time Updates~~Logic - ~~Auto-refresh~~Campaigns ~~functionality~~ranked by message volume, showing highest first
Time Period Boundaries - Accurate date/time calculations for period-based metrics

User Journey Scenarios:

CSO Manager Login Flow - Authentication → Dashboard Load → Data Verification
Performance Monitoring Flow - Dashboard Access → Channel Analysis → Workflow Review
Campaign Analysis Flow - Message Distribution Review → Success Rate Comparison → Action Planning
Real-time Monitoring Flow - Live Data Updates → Alert Notifications → Quick Response

B. Non-Functional Test Scenarios (18 scenarios)

Performance ~~Testing~~Scenarios:

- Dashboard load ~~times,~~time ~~concurrent~~< ~~users~~3 seconds
Chart rendering time < 2 seconds
API response time < 500ms
Real-time sync delay < 60 seconds
Concurrent user handling (100+ users)

~~Security~~Compatibility ~~Testing~~Scenarios:

Cross-browser -testing ~~Authentication,~~(Chrome, ~~authorization,~~Firefox, ~~data~~Safari, ~~protection~~Edge)
~~Browser~~
Responsive ~~Compatibility~~ ~~- Chrome focus with cross-browser~~design validation
~~Reliability~~
Screen ~~Testing~~resolution ~~- System stability, error recovery~~adaptability

C. Edge Case & Error Scenarios (15 scenarios)

Boundary ~~Conditions~~Conditions:

Zero -message ~~Min/max~~counts ~~values,~~display
Maximum message volume handling
100% and 0% success rates
Single active workflow scenarios
Empty campaign data ~~limits~~
~~Network Issues~~ ~~- Connectivity problems, timeout~~ handling

~~Data Inconsistencies~~ ~~- Missing data, invalid states~~

~~Error Handling~~ ~~- Graceful failure management~~

DetailedUX01US01_TC_001- TestVerify CasesAccurate Total Message Counts Across All Communication Channels
DASHBOARD CORE FUNCTIONALITY
Test Case:UX01US01 _TC_001

Title: Verify ~~Dashboard~~Accurate ~~Main~~Total ~~Page~~Message ~~Load~~Counts ~~with~~Across All ~~Sections~~Communication ~~and Real-time Data Integration~~Channels

Created By: Prachi
Created Date: May 28, 2025

Version: 1.0

~~Classification:~~Classification

Module/Feature: Communication Hub Dashboard - Total Message Count
Test Type: Functional/UI/API
Test Level: System
Priority: P1-Critical
Execution Phase: Smoke
Automation Status: Manual

Enhanced Tags

~~Module/Feature: Dashboard Core~~

~~Test Type: Functional/UI~~

~~Test Level: System~~

~~Priority: P1-Critical~~

~~Execution Phase: Smoke~~

~~Automation Status: mannual~~

~~Enhanced Tags:~~

~~Tags=HappyPath , API , Database~~

MOD-~~Dashboard,~~Communication, P1-Critical, Phase-Smoke, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Integration-End-to-~~End~~End, Database, API, HappyFlow, Services

Business ~~Context:~~Context

Customer_Segment:~~Customer_Segment:~~ All
Revenue_Impact:~~Revenue_Impact:~~ High
Business_Priority:~~Business_Priority:~~ Must-Have
Customer_Journey:~~Customer_Journey:~~ Daily-Usage
Compliance_Required:~~Compliance_Required:~~ No
SLA_Related:~~SLA_Related:~~ Yes

Quality ~~Metrics:~~Metrics

Risk_Level:~~Risk_Level:~~ High
Complexity_Level:~~Complexity_Level:~~ Medium
Expected_Execution_Time:~~Expected_Execution_Time:~~ 25 minutes
Reproducibility_Score:~~Reproducibility_Score:~~ High
Data_Sensitivity:~~Data_Sensitivity:~~ Medium
Failure_Impact:~~Failure_Impact:~~ Critical

Coverage Tracking

Feature_Coverage: 100% of ~~dashboard~~total ~~core~~message count display functionality
Integration_Points: ~~Dashboard~~Message Service API, ~~Message Service,~~ Database
Code_Module_Mapped: Communication
Requirement_Coverage: Complete AC#1 coverage
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Quality-Dashboard, ~~Module-Coverage~~Data-Accuracy, Message-Tracking
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements ~~Traceability:~~Traceability

Related_Requirements: UX01US01, AC#1 - "The system must display accurate total message counts across all communication channels"
Related_Bugs: N/A for new feature
Related_Test_Cases: UX01US01_TC_002, UX01US01_TC_003

Test Environment

Environment: Staging
Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 11, macOS 12+, iOS 16+, Android 13+
Screen_Resolution: Desktop-1920x1080, Tablet-1024x768, Mobile-375x667
Dependencies: Dashboard Service, Message APIs, Authentication Service
Performance_Baseline: < 3 seconds page load
Data_Requirements: Live message data from Samoa Power Corp

Prerequisites

Setup_Requirements: Dashboard accessible, authentication working
User_Roles_Permissions: CSO Manager
Test_Data: Valid login credentials: cso.manager@samoapower.ws / SamoaPower2025!
Prior_Test_Cases: Authentication system functional

Test Procedure

Step #	Action	Expected Result	Test Data	Comment
1	Navigate to login page and enter credentials	Successful login and redirect to dashboard	Username: cso.manager@samoapower.wsPassword: SamoaPower2025!	Should redirect to main dashboard
2	Verify all 4 message cards are visible with correct icons	All 4 cards displayed with proper icons:- Total Messages (envelope icon)- Email (email icon)- SMS (phone icon)- WhatsApp (WhatsApp icon)- In-App (bell icon)	Cards should be prominently displayed at top of dashboard with distinct icons	Check visual layout, card positioning, and icon correctness
3	Record Total Messages count and verify against database	UI shows clear numeric count matching database	Total Messages UI: _______ Database verification: SELECT COUNT() as total_messages* FROM notification WHERE remote_utility_id = '829' Database Result: _______	Compare UI count with database query result
4	Record Email count and verify against database	UI shows clear numeric count matching database	Email UI: _______ Database verification:SELECT COUNT() as email_count* FROM notification WHERE remote_utility_id = '829' AND channel_type = 'email' Database Result: _______	Compare UI count with database query result
5	Record SMS count and verify against database	UI shows clear numeric count matching database	SMS UI: _______ Database verification:SELECT COUNT() as sms_count* FROM notification WHERE remote_utility_id = '829' AND channel_type = 'sms' Result: _______	Compare UI count with database query result
6	Record WhatsApp count and verify against database	UI shows clear numeric count matching database	WhatsApp UI: _______ Database verification:SELECT COUNT() as whatsapp_count* FROM notification WHERE remote_utility_id = '829' AND channel_type = 'whatsapp' Database Result: _______	Compare UI count with database query result
7	Calculate sum of individual channels and verify against total	Email + SMS + WhatsApp + In-App should equal Total Messages	Mathematical validation:Step 4 + Step 5 + Step 6 = _______Should equal Step 3 total: _______	Use calculator to verify sum equals total
8	Refresh dashboard page and verify all data persists	All counts and icons remain identical after refresh	Press F5 or browser refresh buttonAll numbers same	Final consistency and persistence check

Verification Points

Primary_Verification: Total message count displays accurately and equals sum of individual channels,sms, whatsapp,email message count display correctly
Secondary_Verifications: Real-time updates functional, API consistency maintained, individual channel counts sum correctly
Negative_Verification: No unauthorized access to message counts, no broken UI components

UX01US01_TC_002- Verify Channel Performance Visual Charts Display

Title: Verify Channel Performance Visual Charts Display

Created By: Prachi
Created Date: May 28, 2025
Version: 1.0

Classification

Module/Feature: Channel Performance Charts
Test Type: UI/Visual
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags

MOD-Communication, P1-Critical, Phase-Regression, Type-UI, Platform-Web, Report-Product, Customer-All, Risk-Medium, Business-Critical, Revenue-Impact-High, HappyFlow, Negative, UI-Updates, Chart-Validation

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: Yes

Quality Metrics

Risk_Level: Medium
Complexity_Level: Low
Expected_Execution_Time: 4 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: High

Coverage Tracking

Feature_Coverage: 100% of channel chart display functionality
Integration_Points: Database, API
Code_Module_Mapped: Communication
Requirement_Coverage: Complete AC#3 coverage (updated)
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Feature-Coverage, UI-Updates, Chart-Performance
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: UX01US01, ~~Acceptance~~AC#3 ~~Criteria~~- #1"Channel Performance section must provide visual charts for Email, SMS, WhatsApp" (In-App removed per comments)
Related_Bugs: UI-001 (In-App removal), UI-002 (Percentage removal)
Related_Test_Cases: UX01US01_TC_001, UX01US01_TC_003

Test Environment

Environment: Staging
Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 11, macOS 12+
Screen_Resolution: Desktop-1920x1080, Tablet-1024x768
Dependencies: Chart Rendering Library, Dashboard Service
Performance_Baseline: < 2 seconds chart rendering
Data_Requirements: Channel performance data

Prerequisites

Setup_Requirements: Dashboard loaded successfully
User_Roles_Permissions: CSO Manager
Test_Data: UX01US01_TC_001 passed successfully
Prior_Test_Cases: UX01US01_TC_001 (Dashboard login and load)

Test Procedure

Step #	Action	Expected Result	Test Data	Comment
1	Navigate to Channel Performance section and verify layout	Section visible with title "Channel Performance" below message cards. Exactly 3 pie charts displayed: Email, SMS, WhatsApp only. NO In-App chart present. NO percentage growth indicators on any chart.	Dashboard with populated channel data	🚨 CRITICAL: In-App chart removed per comments. 🚨 CRITICAL: Percentage indicators removed per comments
2	Hover over all chart segments to validate statuses	Email chart: delivered, opened, pending, failed (4 segments) - NO "read" status. SMS chart: delivered, read, pending, failed (4 segments). WhatsApp chart: delivered, read, pending, failed (4 segments).	Email, SMS, WhatsApp performance data	🚨 CRITICAL: Email "read" status removed per comments. SMS and WhatsApp retain "read" status
3	Test chart interactivity and visual consistency	Charts respond to hover/click. Tooltips show accurate counts only (no percentages). Consistent color coding across charts (delivered=purple, pending=yellow, failed=red). Legends match chart segments with proper color alignment.	Various data volumes for consistency testing	Interactive elements working. Cross-chart color validation. Visual consistency check
4	Verify data accuracy by cross-referencing chart counts with source query	Chart segment counts match the underlying database query results. Total counts per chart align with actual message delivery data.	Database query results for Email/SMS/WhatsApp channels	Query: SELECT status, COUNT(*) FROM messages WHERE channel='email/sms/whatsapp' GROUP BY status

Verification Points

Primary_Verification: Exactly 3 pie charts displayed (Email, SMS, WhatsApp only)
Secondary_Verifications: Charts interactive, properly labeled,colors consistent
Negative_Verification: no missing segments

UX01US01_TC_004- Verify Time Period Performance Metrics Display

Title: Verify Time Period Performance Metrics Display

Created By: Prachi
Created Date: May 28, 2025
Version: 1.0

Classification

Module/Feature: Time Period Metrics Display
Test Type: Functional/UI
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags

MOD-Communication, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, HappyFlow, Time-Based, UI-Updates

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Low
Expected_Execution_Time: 3 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 100% of time period display functionality
Integration_Points: Database,API
Code_Module_Mapped:Communication
Requirement_Coverage: Complete AC#5 coverage
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Feature-Coverage, Time-Analytics, UI-Updates
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: UX01US01, AC#5 - "System must display performance metrics for Today, This Week, and This Month time periods"
Related_Bugs: UI-004 (Date dropdown removal)
Related_Test_Cases: UX01US01_TC_002, UX01US01_TC_005

Test Environment

Environment: Staging
Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 11, macOS 12+
Screen_Resolution: Desktop-1920x1080, Tablet-1024x768
Dependencies: Analytics Service, Time Calculation Service
Performance_Baseline: < 2 seconds data load
Data_Requirements: Time-based analytics data

Prerequisites

Setup_Requirements: Dashboard loaded, time periods calculated
User_Roles_Permissions: CSO Manager
Test_Data: Channel Performance section accessible
Prior_Test_Cases: UX01US01_TC_002 (Channel Performance visible)

Test Procedure

Step #	Action	Expected Result	Test Data	Comment
1	Locate time period metrics in Channel Performance	Three time periods visible: Today, This Week, This Month	Channel Performance dashboard	Should be static labels
2	Verify "Today" metrics display	Shows current day message count	Today: [current count]	Query: SELECT COUNT(*) FROM messages WHERE DATE(created_at) = CURDATE()
3	Verify "This Week" metrics display	Shows current week message count	This Week: [current count]	Query: SELECT COUNT(*) FROM messages WHERE WEEK(created_at) = WEEK(CURDATE()) AND YEAR(created_at) = YEAR(CURDATE())
4	Verify "This Month" metrics display	Shows current month message count	This Month: [current count]	Query: SELECT COUNT(*) FROM messages WHERE MONTH(created_at) = MONTH(CURDATE()) AND YEAR(created_at) = YEAR(CURDATE())
5	Check logical time progression	Today ≤ This Week ≤ This Month	Mathematical validation data	Numbers should make sense logically. Today count should not exceed weekly or monthly totals

Verification Points

Primary_Verification: All three time periods display with logical progression
Secondary_Verifications: Data makes mathematical sense, no interactive elements,UI updates implemented
Negative_Verification: No date dropdown filters visible, no time inconsistencies

UX01US01_TC_005-Verify Lists Overview Static and Dynamic Counts Display

Title: Verify Lists Overview Static and Dynamic Counts Display
Created By: Prachi
Created Date: May 28, 2025
Version: 1.0

Classification

Module/Feature: Lists Overview Section
Test Type: Functional/Data
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support

MOD-Communication, P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Product, Customer-All, Risk-Medium, Business-High, Revenue-Impact-Medium, HappyFlow, Lists-Data, Count-Validation

Business Context

Customer_Segment: All
Revenue_Impact: Medium
Business_Priority: Should-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: No

Quality Metrics

Risk_Level: Medium
Complexity_Level: Low
Expected_Execution_Time: 4 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 100% of lists overview display functionality
Integration_Points: Database, API
Code_Module_Mapped: Communication
Requirement_Coverage: Complete AC#6 coverage
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Product
Report_Categories: Feature-Coverage, Lists-Management, Data-Accuracy
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements: UX01US01, AC#6 - "Lists Overview section must correctly display counts of Static and Dynamic lists"
Related_Bugs: N/A
Related_Test_Cases: UX01US01_TC_006, UX01US01_TC_001

Test Environment

Environment:~~Related_Test_Cases:~~ ~~V1-17_TC_002,~~Staging

Browser/Version: ~~V1-17_TC_003~~Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 11, macOS 12+
Screen_Resolution: Desktop-1920x1080, Tablet-1024x768
Dependencies: Lists Service, Dashboard Service
Performance_Baseline: < 2 seconds section load
Data_Requirements: Lists data from Samoa Power Corp

Prerequisites

Setup_Requirements: Dashboard loaded, lists data available
User_Roles_Permissions: Dashboard viewer access
Test_Data: Lists Overview section accessible
Prior_Test_Cases: UX01US01_TC_001 (Dashboard access)

Test Procedure

Step #	Action	Expected Result	Test Data	Comment
1	Navigate to Lists Overview section and verify layout	Section visible on right side of dashboard with "Lists Overview" title. Static Lists, Dynamic Lists, and Total Contacts counts displayed with proper formatting (commas).	Dashboard with populated list data	Query: SELECT COUNT() FROM lists WHERE type='static'; SELECT COUNT() FROM lists WHERE type='dynamic'; SELECT COUNT(*) FROM contacts
2	Validate list counts and mathematical accuracy	Static + Dynamic = Total lists calculation is correct. All numbers remain stable during session and after refresh.	Static Lists: [count], Dynamic Lists: [count], Total Contacts: [count]	Mathematical validation and data persistence check
3	Test category breakdown display	Category section shows single Consumer bar with 100% and other bar with 0%	Consumer: 100%, Technician: 0%, Business: 0%	-

Verification Points

Primary_Verification: Static and Dynamic list counts display accurately,Only Consumer category visible with 100% distribution
Secondary_Verifications: Total contacts shown, formatting consistent, responsive design, List counts accurate, data migration successful, UI updated correctly
Negative_Verification: No missing counts, no calculation errors, no layout issues

UX01US01_TC_006-Verify Active Workflows Count Display Accuracy

Title: Verify Active Workflows Count Display Accuracy
Created By: Prachi
Created Date: May 28, 2025
Version: 1.0

Classification

Module/Feature: Workflow Performance Count Display
Test ~~Environment:~~Type: Functional/Data
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags

MOD-Communication, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, HappyFlow, Workflow-Validation, Count-Accuracy

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 4 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: High

Coverage Tracking

Feature_Coverage: 100% of workflow count display functionality
Integration_Points: Workflow Service,
Code_Module_Mapped: Communication
Requirement_Coverage: Complete AC#8 coverage
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Workflow-Performance, Data-Accuracy, System-Health
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: UX01US01, AC#8 - "Workflow Performance section must show the correct count of Active Workflows"
Related_Bugs: N/A
Related_Test_Cases: UX01US01_TC_008, UX01US01_TC_009

Test Environment

Environment: Staging
Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 11, macOS 12+
Screen_Resolution: Desktop-1920x1080
Dependencies: ~~Dashboard API, Message~~Workflow Service, ~~Authentication~~Analytics Service, Dashboard Service
Performance_Baseline: < 32 seconds ~~page~~workflow data load
Data_Requirements: ~~Samoa~~Active ~~Power Corp test~~workflow data ~~with updated counts~~

~~Prerequisites:~~Prerequisites

Setup_Requirements: ~~Dashboard~~Workflow ~~services~~service operational, ~~test~~active ~~database~~workflows ~~populated~~present
User_Roles_Permissions: ~~CSO~~Dashboard ~~Manager~~viewer access
Test_Data: ~~Username:~~Workflow Performance section accessible~~cso.manager@samoapower.ws, Password: SamoaPower2025!~~
Prior_Test_Cases: ~~Authentication~~UX01US01_TC_001 ~~system~~(Dashboard ~~functional~~access)

Test ~~Procedure:~~Procedure

Step #	Action	Expected Result	Test Data	~~Integration Validation~~Comment
1	Navigate to ~~login page~~	~~Login page displays within 2 seconds~~		~~Authentication service responsive~~
2	~~Enter valid CSO Manager credentials~~	~~Login successful, redirected to dashboard~~	~~Username: cso.manager@samoapower.ws, Password: SamoaPower2025!~~	~~Authentication integration working~~
3	~~Verify dashboard main sections load~~	~~All 4 sections visible: Channel Performance, Lists Overview,~~ Workflow ~~Performance, Message Distribution~~	~~Complete UI rendering~~	~~Frontend ↔ Backend integration~~
4	~~Verify total message count accuracy~~	~~Total Messages displays: [current real-time count]~~	~~Live dashboard data~~ ~~Total Messages: (Email+SMS+WhatsApp only)~~	~~Database ↔ Dashboard integration~~
5	~~Verify individual channel metrics~~	~~Email: [current count], SMS: [current count], WhatsApp: [current count]~~	~~Real-time channel metrics~~	~~Message Service ↔ Dashboard~~
7	~~Check Lists Overview~~Performance section	~~Static~~Section ~~Lists:~~visible ~~[current~~below ~~count],~~Lists ~~Dynamic~~Overview ~~Lists:~~with ~~[current~~"Workflow ~~count],~~Performance" ~~Total~~title. ~~Contacts:~~Active ~~[current~~Workflows ~~count]~~count displayed clearly in proper card format.	~~Live~~Dashboard ~~lists~~with workflow data	~~Lists~~Query: ~~Service~~SELECT ↔COUNT(*) ~~Dashboard~~FROM workflows WHERE status='active'
82	Verify ~~Consumer-only~~Active ~~categories~~Workflows count accuracy and formatting	~~Only~~Shows ~~Consumer~~exact ~~category shown at 100%~~	~~Consumer: 100%~~number (~~current~~e.g., ~~contact~~3) ~~count)~~	~~Category~~as ~~service~~whole ~~update~~
9	~~Verify~~number ~~Workflow~~.Card ~~Performance~~properly formatted and positioned consistently with other metric cards.	Active Workflows: [current count],	Number ~~Total~~formatting ~~Messages:~~and ~~[current~~visual ~~count],~~consistency ~~Success~~check
3	Cross-reference ~~Rate:~~with ~~[current~~Communication ~~%],~~Workflow ~~Failures:~~tab	Navigate ~~[current~~to ~~count]~~Communication > Workflow tab and count active workflows manually. Dashboard count should match the number of workflows with "active" status in workflow management section.	Workflow tab active status count	Manual verification: Communication > Workflow tab shows same count of active workflows as dashboard
4	Validate status filtering and real-time updates	Count reflects only currently active workflows (not completed/paused). If workflow status changes in Communication tab, dashboard count updates accordingly.	Live workflow ~~metrics~~status changes	~~Workflow~~Status ~~Service~~filtering ↔validation. ~~Dashboard~~
10	~~Check time period metrics~~	~~Today: [current count], This Week: [current count], This Month: [current count]~~	Real-time ~~time-based~~synchronization ~~analytics~~	~~Analytics~~between ~~Service~~workflow ~~integration~~
11	~~Test~~management and dashboard ~~responsiveness~~	~~Page loads < 3 seconds, UI responsive~~	~~Performance baseline met~~	~~Performance optimization~~

Verification ~~Points:~~Points

Primary_Verification:~~Primary_Verification:~~ ~~All~~Active ~~dashboard~~workflow ~~sections~~count ~~load~~displays ~~within~~accurately 3and ~~seconds~~reflects ~~with~~only ~~accurate~~active ~~data~~workflows

Secondary_Verifications:~~Secondary_Verifications:~~ ~~Data~~Count ~~accuracy~~formatting ~~matches baseline, UI elements properly aligned,~~correct, real-time ~~integration~~updates functional

Negative_Verification:~~Negative_Verification:~~ No ~~error~~inactive ~~messages,~~workflows counted, no ~~broken~~display ~~UI components, no removed features visible~~

~~Integration_Verification: All backend services integrate seamlessly with dashboard frontend~~errors

TestUX01US01_TC_007-Verify Case:Total UX01US01_TC_002Messages Processed Through Workflows Display

Title: Verify ~~Channel~~Total ~~Performance~~Messages ~~Metrics~~Processed Through Workflows Display
Created By: Prachi
Created Date: May ~~27,~~28, 2025

Version: 1.0

~~Classification:~~Classification

Module/Feature: Workflow Messages Count Display
Test Type: Functional/Data
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support

~~Module/Feature: Channel Performance~~

~~Test Type: Functional~~

~~Test Level: System~~

~~Priority: P1-Critical~~

~~Execution Phase: Regression~~

~~Automation Status: Manual~~

~~Enhanced Tags:~~

~~Tags=API, Database ,~~

MOD-~~ChannelPerformance,~~Communication, P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-~~Product,~~Engineering, Customer-All, Risk-~~Medium,~~High, Business-~~Critical~~Critical, Revenue-Impact-High, HappyFlow, Workflow-Messages, Data-Accuracy

Business ~~Context:~~Context

Customer_Segment:~~Customer_Segment:~~ All
Revenue_Impact:~~Revenue_Impact:~~ High
Business_Priority:~~Business_Priority:~~ Must-Have
Customer_Journey:~~Customer_Journey:~~ Daily-Usage
Compliance_Required: No
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 4 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: High

Coverage Tracking

Feature_Coverage: 100% of workflow message count display
Integration_Points: Dashboard Frontend, Workflow Service, Message Processing Service
Code_Module_Mapped: Communication
Requirement_Coverage: Complete AC#9 coverage
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Workflow-Performance, Message-Processing, Data-Accuracy
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements: UX01US01, AC#9 - "System must display accurate Total Messages processed through workflows"
Related_Bugs: N/A
Related_Test_Cases: UX01US01_TC_007, UX01US01_TC_009

Test Environment

Environment:
~~Environment:~~ Staging
Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 1111, macOS 12+
Screen_Resolution: Desktop-1920x1080
Dependencies: Workflow Service, Message Processing Service, Analytics Service
Performance_Baseline: < 2 seconds data load
Data_Requirements: Workflow message processing data

~~Prerequisites:~~Prerequisites

Setup_Requirements:~~Dashboard~~ ~~successfully~~Workflow ~~loaded~~service ~~(V1-17_TC_001~~operational, ~~passed)~~
~~Sample~~message ~~communication~~processing data ~~for~~available
User_Roles_Permissions: ~~Samoa~~Dashboard ~~Power~~viewer ~~Corp~~access
Test_Data: Workflow Performance section accessible
Prior_Test_Cases: UX01US01_TC_007 (Active Workflows visible)

Test ~~Procedure:~~Procedure

Step #	Action	Expected Result	Test Data	~~UI Update Validation~~Comment
1	~~Locate~~Navigate ~~Channel~~to Workflow Performance section	Section visible with ~~title~~workflow ~~"Channel Performance"~~metrics	~~Real-time~~From ~~section~~TC_007 ~~display~~validation	UIPrerequisite ~~section properly displayed~~step
2	~~Verify~~Locate ~~Email~~Total ~~performance~~Messages ~~pie~~metric ~~chart~~in workflow section	Shows ~~pie~~total ~~chart~~workflow ~~with~~message ~~3 statuses: delivered, pending, failed~~count	~~Email:~~Total Messages: [current ~~real-time metrics~~count]	~~Email~~Should ~~status~~show ~~options~~exact ~~correct~~number (e.g., 4,566)
3	Verify message count format and display	Number displayed clearly with proper formatting	Expected format: comma-separated number	No decimals or errors
4	Verify ~~SMS~~metric ~~performance~~card ~~pie chart~~styling	~~Shows~~Card ~~pie~~properly ~~chart~~formatted ~~with~~and ~~3 statuses: delivered, pending, failed~~positioned	~~SMS:~~Consistent ~~current~~with ~~real-time~~other workflow metrics	~~SMS~~Visual ~~read status maintained~~consistency
5	~~Verify~~Test ~~WhatsApp~~count ~~performance~~accuracy ~~pie~~against ~~chart~~workflow data	~~Shows~~Count ~~pie~~reflects ~~chart~~all ~~with~~messages 3processed ~~statuses:~~by ~~delivered, pending, failed~~workflows	~~WhatsApp:~~Cross-validation ~~current~~with ~~real-time~~workflow ~~metrics~~details	~~WhatsApp~~Data ~~read~~accuracy ~~status maintained~~check
6	~~Check~~Verify ~~time~~count ~~period~~includes ~~metrics~~all ~~display~~workflow types	~~Today:~~Messages ~~[current~~from ~~count],~~all ~~This~~workflow ~~Week:~~categories ~~[current count], This Month: [current count]~~included	~~Real-time~~All ~~time-based~~campaign ~~metrics~~types counted	~~Dynamic~~Comprehensive ~~time period display~~counting
7	Test ~~pie~~count ~~chart~~stability ~~interactivity~~during session	~~Charts~~Count ~~respond~~remains toconsistent ~~hover/click~~during ~~interactions~~session	~~Interactive~~Refresh ~~chart~~and ~~elements~~verify same count	~~Chart~~Data ~~functionality working~~persistence
118	~~Verify~~Validate ~~chart~~real-time ~~color consistency~~updates	~~All~~Count ~~charts~~updates ~~use~~when ~~consistent~~new ~~color~~workflow ~~scheme~~messages processed	~~Uniform~~Live ~~color~~message ~~palette~~processing	~~Visual~~Real-time ~~consistency maintained~~
12	~~Check chart responsiveness~~	~~Charts scale properly at different screen sizes~~	~~Responsive chart rendering~~	~~Charts adapt to screen size~~synchronization

Verification ~~Points:~~Points

Primary_Verification:~~Primary_Verification:~~ ~~Only~~Total ~~Email,~~workflow ~~SMS,~~messages ~~WhatsApp~~count ~~channels~~displays ~~displayed~~accurately ~~with~~and ~~correct~~includes ~~status~~all ~~options~~workflow-processed ~~per~~messages
Secondary_Verifications: ~~comments~~
~~Secondary_Verifications:~~Count ~~Pie~~formatting ~~charts~~correct, ~~render correctly, data accuracy maintained, UI~~real-time updates ~~implemented~~functional
Negative_Verification:~~Negative_Verification:~~ No missing workflow messages, no duplicate counting

TestUX01US01_TC_008-Verify Case:UX01US01_TC_003Average Success Rate Calculation Accuracy

Title: Verify ~~Lists~~Average ~~Overview~~Success ~~with~~Rate ~~Consumer-Only~~Calculation ~~Support~~Accuracy
Created By: Prachi
Created Date: May ~~27,~~28, 2025
Version: 1.0

~~Classification:~~Classification

Module/Feature: Success Rate Calculation
Test Type: Functional/Mathematical
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags

~~Module/Feature:~~MOD-Communication, ~~Lists Management~~

~~Test Type: Functional~~

~~Test Level: System~~

~~Priority: P2-High~~

~~Execution Phase: Regression~~

~~Automation Status: Planned-for-Automation~~

~~Enhanced Tags:~~

~~Tags=API, Database~~

~~MOD-ListsManagement, P2-High,~~P1-Critical, Phase-Regression, Type-Functional, Platform-Web, Report-~~Product,~~Engineering, Customer-All, Risk-~~Medium,~~High, Business-~~High~~Critical, Revenue-Impact-High, HappyFlow, Mathematical-Validation, Success-Rate

Business ~~Context:~~Context

Customer_Segment:~~Customer_Segment:~~ All
Revenue_Impact:~~Revenue_Impact:~~ ~~Medium~~High
Business_Priority:~~Business_Priority:~~ ~~Should-~~Must-Have
Customer_Journey:~~Customer_Journey:~~ Daily-Usage
Compliance_Required:~~Compliance_Required:~~ No
SLA_Related:~~SLA_Related:~~ NoYes

Quality ~~Metrics:~~Metrics

Risk_Level:~~Risk_Level:~~ High
Complexity_Level: High
Expected_Execution_Time: 6 minutes
Reproducibility_Score: High
Data_Sensitivity: Medium
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 100% of success rate calculation functionality
Integration_Points: Dashboard Frontend, Analytics Service,
Code_Module_Mapped: Communication
Requirement_Coverage: Complete AC#10 coverage
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder:~~Complexity_Level:~~ ~~Medium~~Engineering
Report_Categories:~~Expected_Execution_Time:~~ 4Analytics-Accuracy, ~~minutes~~Mathematical-Validation, Performance-Metrics
Trend_Tracking:~~Reproducibility_Score:~~ Yes
Executive_Visibility: Yes
Customer_Impact_Level: High

Requirements Traceability

Related_Requirements:~~Data_Sensitivity:~~ ~~Low~~UX01US01, AC#10 - "Average Success Rate metric must calculate correctly based on all workflow performance data"
Related_Bugs:~~Failure_Impact:~~ ~~Medium~~CALC-001 (Success rate formula validation)
Related_Test_Cases: UX01US01_TC_008, UX01US01_TC_010

Test Environment

Environment:
~~Environment:~~ Staging
Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 11, macOS 12+
Screen_Resolution:~~Screen_Resolution:~~ Desktop-~~1920x1080,~~1920x1080
Dependencies: ~~Tablet-1024x768~~
~~Dependencies: Lists~~Analytics Service, ~~Contact~~Success ~~Database,~~Rate ~~Category~~Calculator, ~~Management~~Workflow ~~Service~~Data
Performance_Baseline:~~Performance_Baseline:~~ < 21 ~~seconds~~second ~~list~~calculation time
Data_Requirements: Workflow success/failure data

Prerequisites

Setup_Requirements: Analytics service operational, workflow data ~~loading~~available
User_Roles_Permissions:~~Data_Requirements:~~ ~~Updated~~Dashboard ~~contact~~viewer ~~database~~access
Test_Data: Workflow Performance section accessible with ~~Consumer-only~~success ~~categorization~~rate data
~~Prerequisites:~~Prior_Test_Cases:
~~Setup_Requirements:~~ ~~Dashboard loaded, Lists service operational~~
~~User_Roles_Permissions: CSO Manager or authorized dashboard user~~
~~Test_Data: 56,789 contacts reclassified as Consumer category~~
~~Prior_Test_Cases: V1-17_TC_001~~UX01US01_TC_008 (~~Dashboard~~Total ~~Main~~Messages ~~Load) successful~~visible)

Test ~~Procedure:~~Procedure

Step #	Action	Expected Result	Test Data	~~Consumer-Only Validation~~Comment
1	Navigate to ~~Lists~~Workflow ~~Overview~~Performance section	Section ~~displays~~visible with ~~updated~~success ~~statistics~~rate metric	~~Lists Overview section visible~~-	~~Lists~~Prerequisite ~~section accessible~~step
2	~~Verify~~Locate ~~Static~~Average ~~Lists~~Success ~~count~~Rate display	Shows ~~"Static~~success ~~Lists:~~rate ~~[current~~percentage ~~count]"~~clearly	~~Real-time~~Avg ~~static~~Success ~~list~~Rate: ~~count~~[current %]	~~Static~~Should ~~list~~show ~~count~~percentage ~~accurate~~(e.g., 97.6%)
3	Verify ~~Dynamic~~success ~~Lists~~rate ~~count~~format	~~Shows~~Percentage ~~"Dynamic~~displayed ~~Lists:~~with ~~[current~~decimal ~~count]"~~precision	~~Real-time~~Expected ~~dynamic~~format: ~~list count~~XX.X%	~~Dynamic~~One ~~list~~decimal ~~count~~place ~~accurate~~precision
4	~~Check~~Manual ~~Total~~calculation ~~Contacts count~~validation	~~Displays~~Calculate: "(Total ~~Contacts:~~Successful ~~[current~~/ ~~count]"~~Total Messages) × 100	~~Live~~Use ~~total~~calculator ~~contact~~for ~~count~~verification	~~Contact~~Mathematical ~~count maintained~~validation
5	~~Verify~~Cross-reference ~~Consumer~~with ~~category~~workflow ~~display~~details	~~Only~~Success ~~"Consumers"~~rate ~~category~~matches ~~shown~~individual atworkflow ~~100%~~calculations	~~Consumer:~~Compare ~~100%~~with ~~(current~~workflow ~~contact count)~~breakdown	~~Consumer-only~~Data ~~implementation~~consistency check
6	Verify ~~consumer~~weighted ~~contact~~average ~~count~~calculation	~~All~~Success ~~contacts~~rate ~~classified~~properly asweighted ~~Consumers~~across all workflows	~~Consumer~~Multi-workflow ~~contacts:~~calculation ~~[current count]~~validation	~~Data~~Complex ~~migration~~calculation ~~successful~~verification
7	~~Check~~Test ~~category~~edge ~~percentage~~case ~~calculation~~handling	~~Consumer~~Success ~~percentage~~rate ~~shows~~handles ~~exactly~~0%, 100%, and partial values	~~Mathematical~~Edge ~~validation:~~case ~~[current]/[current]~~mathematical ~~= 100%~~validation	~~Percentage~~Boundary ~~calculation~~condition ~~correct~~testing
108	~~Verify~~Validate ~~list~~real-time ~~distribution~~calculation updates	~~All~~Success ~~lists~~rate ~~contain~~updates ~~Consumer~~when ~~contacts~~workflow ~~only~~data changes	~~Consumer~~Live ~~lists:~~calculation ~~[current total]~~capability	~~List~~Dynamic ~~categorization~~calculation ~~updated~~
11	~~Test category breakdown display~~	~~Category section shows single Consumer bar with 100% and other bar with 0%~~	~~Visual: single category bar~~	~~UI properly updated~~validation

Verification ~~Points:~~Points

Primary_Verification:~~Primary_Verification:~~ ~~Only~~Success ~~Consumer~~rate ~~category~~calculated ~~visible~~correctly ~~with~~using ~~100%~~(successful/total) ~~distribution~~× of100 ~~all~~formula
Secondary_Verifications: ~~56,789~~Weighted ~~contacts~~
~~Secondary_Verifications: List counts~~averages accurate, ~~data~~decimal ~~migration~~precision ~~successful, UI updated correctly~~correct
Negative_Verification:~~Negative_Verification:~~ No ~~Technician~~calculation ~~or Business categories visible,~~errors, no ~~data~~division ~~loss~~by ~~during~~zero ~~migration~~issues
~~Migration_Verification: All contacts properly reclassified, no data inconsistencies~~

TestUX01US01_TC_009-Verify Case:Total UX01US01_TC_004Active Failure Count Display

Title: Verify ~~Workflow~~Total ~~Performance~~Active Failure Count Display ~~(Top 3 by Messages)~~
Created By: Prachi
Created Date: May ~~27,~~28, 2025
Version: 1.0

~~Classification:~~Classification

Module/Feature: Failure Count Display
Test Type: Functional/Data
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags

~~Module/Feature:~~MOD-Communication, ~~Workflow Performance~~

~~Test Type: Functional~~

~~Test Level: System~~

~~Priority: P1-Critical~~

~~Execution Phase: Regression~~

~~Automation Status: Manual~~

~~Enhanced Tags:~~

~~Tags=API , Database ,~~

~~MOD-WorkflowPerformance, P1-Critical,~~P2-High, Phase-Regression, Type-Functional, Platform-Web, Report-Engineering, Customer-All, Risk-Medium, Business-~~Critical~~High, Revenue-Impact-Medium, HappyFlow, Failure-Tracking, Active-Failures

Business ~~Context:~~Context

Customer_Segment:~~Customer_Segment:~~ All
Revenue_Impact:~~Revenue_Impact:~~ ~~High~~Medium
Business_Priority:~~Business_Priority:~~ ~~Must-~~Should-Have
Customer_Journey:~~Customer_Journey:~~ Daily-Usage
Compliance_Required:~~Compliance_Required:~~ No
SLA_Related:~~SLA_Related:~~ Yes

Quality ~~Metrics:~~Metrics

Risk_Level:~~Risk_Level:~~ Medium
Complexity_Level:~~Complexity_Level:~~ Medium
Expected_Execution_Time:~~Expected_Execution_Time:~~ 54 minutes
Reproducibility_Score:~~Reproducibility_Score:~~ High
Data_Sensitivity:~~Data_Sensitivity:~~ Medium
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 100% of failure count display functionality
Integration_Points: Dashboard Frontend, Failure Tracking Service, Workflow Service
Code_Module_Mapped: FailureTracker, ActiveFailureService, WorkflowMonitor
Requirement_Coverage: Complete AC#11 coverage
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder:~~Failure_Impact:~~ ~~High~~Engineering
Report_Categories: System-Health, Failure-Tracking, Operational-Metrics
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements ~~Traceability:~~Traceability

Related_Requirements:~~Related_Requirements:~~ UX01US01, ~~Workflow~~AC#11 ~~Performance~~- ~~Display~~"Dashboard ~~per~~must ~~Comments~~show the Total failure count that are currently active"
Related_Bugs:~~Related_Bugs:~~ ~~WF-001~~N/A
Related_Test_Cases: ~~(Top~~UX01US01_TC_009, ~~3 sorting implementation)~~UX01US01_TC_007
~~Related_Test_Cases: V1-17_TC_001, V1-17_TC_005~~

Test Environment

Environment:
~~Environment:~~ Staging
Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 11, macOS 12+
Screen_Resolution:~~Screen_Resolution:~~ Desktop-~~1920x1080,~~1920x1080
Dependencies: ~~Tablet-1024x768~~
~~Dependencies:~~Failure Tracking Service, Workflow Service, ~~Analytics Service, Message Processing~~Dashboard Service
Performance_Baseline:~~Performance_Baseline:~~ < 2 seconds ~~workflow~~failure data ~~calculation~~load
Data_Requirements:~~Data_Requirements:~~ ~~Workflow~~Active ~~execution~~failure ~~history with message volumes~~data

~~Prerequisites:~~Prerequisites

Setup_Requirements:~~Setup_Requirements:~~ Failure tracking service operational, failure data available
User_Roles_Permissions: Dashboard ~~loaded,~~viewer ~~workflow services operational~~access
~~User_Roles_Permissions: CSO Manager, Utility Administrator, or authorized workflow viewer~~
~~Test_Data: Active workflow data with realistic Samoa Power Corp message volumes~~
~~Prior_Test_Cases: V1-17_TC_001 (Dashboard Main Load) successful~~

~~Test Procedure:~~Test_Data:

~~Step #~~	~~Action~~	~~Expected Result~~	~~Test Data~~	~~Workflow Analytics Validation~~
1	~~Locate~~ Workflow Performance section accessible	Prior_Test_Cases:~~Section~~ ~~visible~~UX01US01_TC_007 ~~with comprehensive metrics~~	(Workflow Performance ~~section displayed~~visible)	~~Workflow section accessible~~
2	~~Verify Active Workflows count~~	~~Shows "Active Workflows: [current count]"~~	~~Real-time active workflow count~~	~~Workflow count accurate~~
3	~~Check Total Messages processed~~	~~Displays "Total Messages: [current count]"~~	~~Live workflow message volume~~	~~Message volume tracking~~
4	~~Verify Average Success Rate~~	~~Shows "average of all workflow’s success rates" success rate~~	~~Real-time calculated success rate~~	~~Success rate calculation correct~~
5	~~Check Total Failures count~~	~~Displays "[current count]" total failures~~	~~Live failure count~~	~~Failure tracking accurate~~
6	~~Verify Message Distribution top 3 sorting~~	~~Top 3 workflows sorted by current message count (highest to lowest)~~	~~Real-time message count sorting~~	~~Top 3 sorting per comments~~
7	~~Check top workflow success rate~~	~~Top workflow shows current success rate percentage~~	~~Live success rate calculation~~	~~Individual success rate calculation~~
8	~~Check second workflow success rate~~	~~Second workflow shows current success rate percentage~~	~~Live success rate calculation~~	~~Individual success rate calculation~~
9	~~Check third workflow success rate~~	~~Third workflow shows current success rate percentage~~	~~Live success rate calculation~~	~~Individual success rate calculation~~
10	~~Verify message count percentages~~	~~Distribution percentages based on current message counts(current message/total messages)*100~~	~~Real-time percentage calculations~~	~~Distribution percentage validation~~
12	~~Test workflow data refresh~~	~~Metrics update when new workflow data available~~	~~Real-time or periodic refresh~~	~~Data refresh mechanism~~

~~Verification Points:~~

~~Primary_Verification: Top 3 workflows displayed correctly sorted by message count (Service Updates > New Customer > Re-engagement)~~

~~Secondary_Verifications: Success rates calculated accurately, percentages add up correctly, failure count accurate~~

~~Negative_Verification: No workflow sorting errors, no calculation discrepancies~~

~~Analytics_Verification: Workflow analytics service integration functional, real-time data updates~~

~~PERFORMANCE TEST CASES~~

Test ~~Case: UX01US01_TC_005~~

~~Title:~~ ~~Dashboard Load Performance Test with Realistic Data Volume~~
~~Created Date:~~ ~~May 27, 2025~~ ~~Version:~~ ~~1.0~~

~~Classification:~~

~~Module/Feature: Dashboard Performance~~

~~Test Type: Performance~~

~~Test Level: System~~

~~Priority: P2-High~~

~~Execution Phase: Performance~~

~~Automation Status: Automated~~

~~Enhanced Tags:~~

~~Tags=API , Database~~

~~MOD-Performance, P2-High, Phase-Performance, Type-Performance, Platform-Web, Report-Engineering, Customer-All, Risk-Medium, Business-High~~

~~Business Context:~~

~~Customer_Segment: All~~

~~Revenue_Impact: Medium~~

~~Business_Priority: Should-Have~~

~~Customer_Journey: Daily-Usage~~

~~Compliance_Required: No~~

~~SLA_Related: Yes~~

~~Quality Metrics:~~

~~Risk_Level: Medium~~

~~Complexity_Level: High~~

~~Expected_Execution_Time: 15 minutes~~

~~Reproducibility_Score: High~~

~~Data_Sensitivity: Low~~

~~Failure_Impact: Medium~~

~~Test Environment:~~

~~Environment: Performance Testing~~

~~Browser/Version: Chrome 115+, Firefox 110+~~

~~Device/OS: Windows 11, macOS 12+~~

~~Screen_Resolution: Desktop-1920x1080~~

~~Dependencies: Performance monitoring tools, load testing framework~~

~~Performance_Baseline: < 3 seconds initial load, < 5 seconds concurrent load~~

~~Data_Requirements: Full Samoa Power Corp dataset (35,486 messages, 56,789 contacts)~~

~~Prerequisites:~~

~~Setup_Requirements: Performance testing environment configured~~

~~User_Roles_Permissions: Load testing user accounts (5 concurrent users)~~

~~Test_Data: Full production-like dataset for Samoa Power Corp~~

~~Prior_Test_Cases: Dashboard functionality validated~~

~~Test Procedure:~~Procedure

Step #	Action	Expected Result	Test Data	~~Comments~~Comment
1	~~Clear~~Navigate ~~browser~~to ~~cache~~Workflow Performance section	~~Cache~~Section ~~cleared~~visible with failure metrics	From TC_007 validation	Prerequisite step
2	~~Navigate~~Locate toTotal ~~dashboard~~Failures ~~URL~~count display	~~Page~~Shows ~~starts~~active ~~loading~~failure count clearly	Total Failures: [current count]	~~Start~~Should ~~timer~~show exact number (e.g., 23)
3	~~Measure~~Verify ~~initial~~"active" ~~page~~failure ~~load~~filtering	~~Complete~~Only ~~page~~currently ~~load~~unresolved <failures ~~1 seconds~~counted	Status filtering validation	Not resolved/closed failures
4	Verify ~~all~~count ~~sections~~format ~~render~~and display	~~All~~Number 4displayed ~~sections~~clearly ~~display~~without ~~within 1 seconds~~errors	Expected format: whole number	No decimals or "Loading..."
5	Test ~~with~~failure 10count ~~concurrent users~~accuracy	~~All~~Count ~~users~~reflects ~~load~~only ~~dashboard~~active/unresolved ~~< 1 seconds~~failures	Cross-validation with failure logs	~~Concurrent~~Active ~~access~~status verification
6	~~Monitor~~Verify ~~memory~~cross-workflow ~~usage~~failure aggregation	NoFailures ~~memory~~from ~~leaks~~all ~~detected~~workflows included in count	Multi-workflow failure tracking	Comprehensive counting
7	Test count stability during session	Count remains consistent during session	Refresh and verify same count	Data persistence
8	Validate real-time failure updates	Count updates when failure status changes	Live failure management	Dynamic count updates

Verification ~~Points:~~Points

Primary_Verification:~~Primary_Verification:~~ ~~Dashboard~~Total ~~loads~~failure ~~completely~~count ~~within~~shows 1only ~~seconds~~currently ~~for~~active/unresolved ~~single~~failures
Secondary_Verifications: ~~user,~~Real-time 5updates ~~seconds~~functional, ~~for~~cross-workflow ~~concurrent~~aggregation ~~users~~accurate
Negative_Verification:~~Secondary_Verifications: Memory usage efficient, API responses fast, no performance degradation~~
~~Negative_Verification:~~ No ~~memory~~resolved ~~leaks,~~failures ~~no performance bottlenecks, no system resource exhaustion~~counted

SECURITYUX01US01_TC_010-Verify TESTMessage CASESDistribution by Campaign Type (Top 3 Display)
Test Case: UX01US01_TC_006

Title: ~~Dashboard~~Verify ~~Access~~Message ~~Control~~Distribution ~~Verification~~by Campaign Type (Top 3 Display)
Created By: Prachi
Created Date: May ~~27,~~28, 2025
Version: 1.0

~~Classification:~~Classification

Module/Feature: Message Distribution Analytics
Test Type: Functional/Analytics
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags

~~Module/Feature:~~MOD-Communication, ~~Security~~

~~Test Type: Security~~

~~Test Level: System~~

~~Priority: P1-Critical~~

~~Execution Phase: Security~~

~~Automation Status: Manual~~

~~Enhanced Tags:~~

~~Tags=Auth Services~~

~~MOD-Security, P1-Critical,~~P2-High, Phase-~~Security,~~Regression, Type-~~Security,~~Functional, Platform-Web, Report-Engineering, Customer-All, Risk-Medium, Business-High, ~~Business-Critical~~Revenue-Impact-Medium, HappyFlow, Campaign-Analytics, Top-3-Display

Business ~~Context:~~Context

Customer_Segment:~~Customer_Segment:~~ All
Revenue_Impact:~~Revenue_Impact:~~ ~~High~~Medium
Business_Priority:~~Business_Priority:~~ ~~Must-~~Should-Have
Customer_Journey:~~Customer_Journey:~~ Daily-Usage
Compliance_Required:~~Compliance_Required:~~ ~~Yes~~No
SLA_Related:~~SLA_Related:~~ ~~Yes~~No

Quality ~~Metrics:~~Metrics

Risk_Level:~~Risk_Level:~~ Medium
Complexity_Level: Medium
Expected_Execution_Time: 5 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 100% of message distribution display (top 3 campaigns)
Integration_Points: Dashboard Frontend, Campaign Analytics Service, Message Service
Code_Module_Mapped: Communication
Requirement_Coverage: Complete AC#12 coverage
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder:~~Complexity_Level:~~ ~~High~~Engineering
Report_Categories: Campaign-Analytics, Message-Distribution, Performance-Metrics
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements Traceability

Related_Requirements:~~Expected_Execution_Time:~~ 10UX01US01, ~~minutes~~AC#12 - "Message Distribution metrics must display message counts by campaign type with correct percentages (top 3 used)"
Related_Bugs:~~Reproducibility_Score:~~ ~~High~~N/A
Related_Test_Cases:~~Data_Sensitivity:~~ ~~High~~UX01US01_TC_007, UX01US01_TC_013
~~Failure_Impact: Critical~~

Test Environment

Environment:
~~Environment:~~ ~~Security Testing~~Staging
Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 11, macOS 12+
Screen_Resolution:~~Screen_Resolution:~~ Desktop-1920x1080
Dependencies:~~Dependencies:~~ ~~Authentication~~Campaign Analytics Service, ~~Authorization~~Message ~~Service,~~Distribution ~~Session Management~~Service
Performance_Baseline:~~Performance_Baseline:~~ < 2 seconds ~~authentication~~analytics ~~response~~load
Data_Requirements: Campaign message distribution data

Prerequisites

Setup_Requirements:~~Data_Requirements:~~ ~~Multiple~~Campaign ~~user~~analytics ~~roles~~operational, distribution data available
User_Roles_Permissions: Dashboard viewer access
Test_Data: Workflow Performance section with ~~different~~Message ~~access~~Distribution ~~levels~~subsection
~~Prerequisites:~~Prior_Test_Cases:
~~Setup_Requirements:~~ ~~Security testing environment with role-based users~~
~~User_Roles_Permissions: Test accounts for all user roles~~UX01US01_TC_007 (~~CSO~~Workflow ~~Manager,~~Performance ~~CSO Agent, etc.)~~accessible)
~~Test_Data: Samoa Power Corp multi-role user accounts~~
~~Prior_Test_Cases: Authentication system functional~~

Test ~~Procedure:~~Procedure

Step #	Action	Expected Result	Test Data	~~Comments~~Comment
1	~~Access~~Navigate ~~dashboard~~to ~~without~~Message ~~authentication~~Distribution subsection	~~Redirected~~Subsection tovisible ~~login~~within ~~page~~Workflow Performance	Look for "Message Distribution" title	Should be below workflow metrics
2	~~Login~~Count ~~with~~number ~~CSO~~of ~~Manager~~campaigns ~~role~~displayed	~~Full~~Exactly ~~dashboard~~3 ~~access~~campaigns ~~granted~~shown (top 3 by message volume)	~~User:~~Top ~~cso.manager@samoapower.ws~~3 campaigns only	🚨 CRITICAL: Only top 3 per comments
3	Verify campaign ordering	Campaigns sorted by message count (highest to lowest)	Descending order by volume	Highest volume first
4	Verify ~~data~~campaign ~~isolation~~message counts	~~Only~~Each ~~authorized~~campaign ~~data~~shows ~~visible~~accurate message count	Service Updates: ~2,456<br>New Customer: ~1,245<br>Re-engagement: ~855	~~Company-specific~~Query: ~~data~~SELECT campaign_name, COUNT(*) as message_count FROM messages WHERE workflow_id IS NOT NULL GROUP BY campaign_name ORDER BY message_count DESC LIMIT 3
5	~~Test~~Verify ~~session~~percentage ~~timeout~~calculations	~~Session~~Each ~~expires~~campaign ~~after~~shows ~~configured~~correct ~~inactivity~~percentage ~~period~~of total	Calculate: (Campaign messages / Total) × 100	~~Security~~Mathematical ~~requirement~~validation
6	~~Attempt~~Verify ~~direct~~campaign ~~URL~~names ~~access~~display	~~Access~~Campaign ~~denied,~~names ~~redirected~~clearly tolabeled ~~login~~and readable	Service Update Notifications, New Customer Welcome, Re-engagement Campaign	Clear labeling
7	Test percentage total validation	Top 3 percentages sum appropriately	Percentage sum validation	Mathematical consistency
8	Validate visual representation	Campaigns displayed in clear, readable format	Bar charts or list format	Visual clarity

Verification ~~Points:~~Points

Primary_Verification:~~Primary_Verification:~~ ~~Proper~~Top ~~authentication~~3 campaigns by message volume displayed with accurate counts and ~~authorization~~percentages
Secondary_Verifications: ~~enforced~~Correct ~~for~~sorting, ~~all~~accurate ~~user~~percentages, ~~roles~~clear visual presentation
Negative_Verification:~~Secondary_Verifications: Role-based access working correctly, session management functional~~
~~Negative_Verification:~~ No ~~unauthorized~~campaigns ~~access~~beyond ~~possible,~~top 3 shown, no ~~security~~percentage ~~bypasses~~calculation errors

APIUX01US01_TC_011-Verify &Success INTEGRATIONRate TESTDistribution CASESby Campaign Type Display
Test Case: UX01US01_TC_007

Title: ~~Dashboard~~Verify ~~Data~~Success ~~API~~Rate ~~Integration~~Distribution ~~and~~by ~~Real-time~~Campaign ~~Updates~~Type ~~Validation~~Display
Created By: Prachi
Created Date: May ~~27,~~28, 2025

Version: 1.0

~~Classification:~~Classification

Module/Feature: Success Rate Distribution Analytics
Test Type: Functional/Analytics
Test Level: System
Priority: P2-High
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags for 17 Reports Support

~~Module/Feature:~~MOD-Communication, ~~API Integration~~

~~Test Type: API~~

~~Test Level: Integration~~

~~Priority: P1-Critical~~

~~Execution Phase: Regression~~

~~Automation Status: Automated~~

~~Enhanced Tags:~~

~~Tags-API~~

~~MOD-APIIntegration, P1-Critical,~~P2-High, Phase-Regression, Type-~~API,~~Functional, Platform-Web, Report-Engineering, Customer-All, Risk-Medium, Business-High, ~~Business-Critical~~Revenue-Impact-Medium, HappyFlow, Success-Rate-Distribution, Campaign-Analytics

Business ~~Context:~~Context

Customer_Segment:~~Customer_Segment:~~ All
Revenue_Impact:~~Revenue_Impact:~~ ~~High~~Medium
Business_Priority:~~Business_Priority:~~ ~~Must-~~Should-Have
Customer_Journey:~~Customer_Journey:~~ Daily-Usage
Compliance_Required:~~Compliance_Required:~~ No
SLA_Related:~~SLA_Related:~~ ~~Yes~~No

Quality ~~Metrics:~~Metrics

Risk_Level:~~Risk_Level:~~ Medium
Complexity_Level: High
Expected_Execution_Time:~~Complexity_Level:~~ 6 minutes
Reproducibility_Score: High
Data_Sensitivity:~~Expected_Execution_Time: 8 minutes~~
~~Reproducibility_Score: High~~
~~Data_Sensitivity:~~ Medium
Failure_Impact: Medium

Coverage Tracking

Feature_Coverage: 100% of success rate distribution by campaign type
Integration_Points: Dashboard Frontend, Campaign Analytics Service, Success Rate Calculator
Code_Module_Mapped: Communication
Requirement_Coverage: Complete AC#13 coverage
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder:~~Failure_Impact:~~ ~~High~~Engineering
Report_Categories: Campaign-Performance, Success-Rate-Analytics, Distribution-Metrics
Trend_Tracking: Yes
Executive_Visibility: No
Customer_Impact_Level: Medium

Requirements ~~Traceability:~~Traceability

Related_Requirements:~~Related_Requirements:~~ UX01US01, ~~API~~AC#13 ~~Integration~~- ~~Requirements~~"Success Rate Distribution must show individual success rates for each campaign type with visual representation"
Related_Bugs:~~Related_Bugs:~~ ~~API-001~~N/A
Related_Test_Cases: ~~(Response~~UX01US01_TC_011, ~~time), API-002 (Real-time sync)~~UX01US01_TC_009
~~Related_Test_Cases: V1-17_TC_001, V1-17_TC_006~~

Test Environment

Environment:
~~Environment:~~ ~~Integration Testing~~Staging
Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 11, macOS 12+
Screen_Resolution:~~Screen_Resolution:~~ Desktop-1920x1080
Dependencies:~~Dependencies:~~ ~~Backend~~Campaign ~~APIs,~~Analytics ~~Database,~~Service, ~~WebSocket~~Success ~~server,~~Rate ~~API~~Calculator, ~~testing~~Visual ~~tools~~Chart Service
Performance_Baseline:~~Performance_Baseline:~~ < ~~500ms API response time, < 5~~3 seconds ~~real-time~~chart ~~update~~rendering
Data_Requirements: Campaign-specific success rate data

Prerequisites

Setup_Requirements:~~Data_Requirements:~~ ~~Live~~Campaign ~~API~~analytics ~~endpoints~~operational, success rate data available
User_Roles_Permissions: Dashboard viewer access
Test_Data: Message Distribution section accessible with ~~Samoa~~success ~~Power~~rate ~~Corp data~~breakdown
~~Prerequisites:~~Prior_Test_Cases:
~~Setup_Requirements:~~ ~~API~~UX01US01_TC_011 ~~testing~~(Message ~~environment~~Distribution ~~with live backend services~~visible)
~~User_Roles_Permissions: API access credentials for dashboard services~~
~~Test_Data: Live API endpoints returning actual dashboard data~~
~~Prior_Test_Cases: Backend services operational and responding~~

Test ~~Procedure:~~Procedure

Step #	Action	Expected Result	Test Data	~~Comments~~Comment
1	~~Call~~Navigate ~~dashboard~~to ~~metrics~~Success ~~API~~Rate Distribution subsection	~~Returns~~Subsection ~~200~~visible ~~status~~within ~~with~~Message ~~valid JSON~~Distribution	~~GET~~Look for "Success Rate by Campaign" chart	Should be below message distribution
2	Verify ~~channel~~campaign ~~performance~~success ~~API~~rates display	~~Returns~~Each ~~channel~~campaign ~~data~~shows ~~structure~~individual success rate percentage	~~GET~~Service Updates: 98.2%<br>New Customer: 95.7%<br>Re-engagement: 89.3%	Individual percentages shown
3	~~Test~~Verify ~~lists~~success ~~overview~~rate ~~API~~calculation accuracy	~~Returns~~Success ~~lists~~rates ~~and~~match ~~contact~~manual ~~counts~~calculations	~~GET~~Calculate: (Successful messages / Total messages per campaign) × 100	Mathematical validation
4	~~Call~~Verify ~~workflow~~visual ~~performance~~representation ~~API~~format	~~Returns~~Success ~~workflow~~rates ~~metrics~~displayed in chart/bar format	~~GET~~Bar chart or progress bars	Clear visual format
5	Test campaign ordering consistency	Same campaign order as message distribution	Consistent with TC_011 ordering	Order consistency
6	Verify success rate precision	Percentages show appropriate decimal places	Expected format: XX.X%	One decimal precision
7	Validate comparative analysis capability	Easy to compare success rates across campaigns	Visual comparison possible	Comparative clarity
8	Test chart responsiveness	Chart adapts to different screen sizes	Responsive design validation	Cross-device compatibility

Verification Points

Primary_Verification: Success rate distribution shows accurate individual campaign success rates with visual representation
Secondary_Verifications: Mathematical accuracy, visual clarity, responsive design
Negative_Verification: No calculation errors, no missing campaign data

UX01US01_TC_012-Verify Dashboard Real-time Data Refresh and Synchronization

Title: Verify Dashboard Real-time Data Refresh and Synchronization
Created By: Prachi
Created Date: May 28, 2025
Version: 1.0

Classification

Module/Feature: Real-time Data Synchronization
Test Type: Functional/Integration
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Continuous-Monitoring
Compliance_Required: No
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: High
Expected_Execution_Time: 10 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 100% of real-time data synchronization across all dashboard components
Integration_Points: All Dashboard Services, WebSocket Connection, Data Sync Service
Code_Module_Mapped:Communication
Requirement_Coverage: Complete real-time functionality coverage
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Real-Time-Performance, Data-Synchronization, System-Integration
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: Critical

Requirements Traceability

Related_Requirements: UX01US01, General Requirement - "Dashboard must maintain real-time data synchronization across all metrics and components"
Related_Bugs: SYNC-001 (WebSocket connection stability)
Related_Test_Cases: All previous test cases (TC_007 through TC_013)

Test Environment

Environment: Staging
Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 11, macOS 12+
Screen_Resolution: Desktop-1920x1080
Dependencies: All Dashboard Services, WebSocket Service, Data Sync Infrastructure
Performance_Baseline: < 5 seconds sync time, < 2% data lag
Data_Requirements: Live data streams, WebSocket connections

Prerequisites

Setup_Requirements: All dashboard services operational, WebSocket connections stable
User_Roles_Permissions: Dashboard viewer access
Test_Data: Full dashboard accessible with all sections
Prior_Test_Cases: UX01US01_TC_007 through TC_013 (All dashboard components functional)

Test Procedure

Step #	Action	Expected Result	Test Data	Comment
1	Load complete dashboard	All sections load with current data	Full dashboard visible	Baseline data capture
2	Verify initial data timestamp	All metrics show current/recent timestamps	Data freshness validation	Real-time baseline
3	Trigger workflow message processing	Generate new workflow activity	Create test workflow messages	Background data change
4	Monitor automatic data refresh	Dashboard metrics update without manual refresh	30-60 second update window	Automatic synchronization
5	Verify ~~API~~cross-component ~~response time~~consistency	All ~~APIs~~related ~~respond~~metrics <update ~~1 sec~~consistently	Message count, success rate, failures all sync	Data consistency
8	Test manual refresh capability	Manual refresh button updates all data	Force refresh functionality	Manual sync option
9	Verify data accuracy post-sync	Updated data matches backend reality	Cross-validation with backend	Sync accuracy
10	Test sync during network interruption	Dashboard handles connection issues gracefully	Simulate network issues	Error handling

Verification Points

Primary_Verification: All dashboard components maintain real-time synchronization with accurate, consistent data
Secondary_Verifications: WebSocket stability, error handling, user feedback systems
Negative_Verification: No stale data, no sync failures, no inconsistent states

UX01US01_TC_013 - Verify Dashboard Cross-Browser Compatibility

Title: Verify Dashboard Cross-Browser Compatibility
Created By: Prachi
Created Date: May 28, 2025
Version: 1.0

Classification

Module/Feature: Dashboard Cross-Browser Support
Test Type: Compatibility/UI
Test Level: System
Priority: P1-Critical
Execution Phase: Regression
Automation Status: Manual

Enhanced Tags

MOD-Communication, P1-Critical, Phase-Regression, Type-Compatibility, Platform-Web, Report-QA, Customer-All, Risk-High, Business-Critical, Revenue-Impact-High, Cross-Browser, UI-Consistency, Compatibility-Matrix

Business Context

Customer_Segment: All
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Daily-Usage
Compliance_Required: No
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: Medium
Expected_Execution_Time: 15 minutes
Reproducibility_Score: High
Data_Sensitivity: Low
Failure_Impact: High

Test Environment

Environment: Staging
Browser/Version: Chrome 115+, Firefox 110+, Safari 16+, Edge Latest
Device/OS: Windows 11, macOS 12+
Screen_Resolution: Desktop-1920x1080, Tablet-1024x768
Dependencies: All Dashboard Services
Performance_Baseline: Consistent across all browsers

Test Procedure

Step #	Action	Expected Result	Test Data	Comment
1	Load dashboard in Chrome 115+	All components render correctly	Full dashboard data	Baseline browser
2	Load dashboard in Firefox 110+	Identical layout and functionality	Same data set	Firefox compatibility
3	Load dashboard in Safari 16+	Consistent visual appearance	Same data set	Safari-specific testing
4	Load dashboard in Edge Latest	All features function identically	Same data set	Edge compatibility
5	Test chart rendering across browsers	Charts display consistently	Chart data	Visual consistency
6	Verify interactive elements	Hover effects, clicks work uniformly	Interactive components	Functionality parity
7	Test responsive behavior	Dashboard adapts to different screen sizes	Various resolutions	Responsive design
8	Validate performance consistency	Load times similar across browsers	Performance ~~requirement~~metrics	Speed parity

Verification Points

Primary_Verification: Dashboard displays and functions identically across all supported browsers
Secondary_Verifications: Performance consistency, visual parity, interactive element functionality
Negative_Verification: No browser-specific bugs, no layout inconsistencies

UX01US01_TC_014 - Verify Dashboard Performance Under Load

Title: Verify Dashboard Performance Under Load
Created By: Prachi
Created Date: May 28, 2025
Version: 1.0

Classification

Module/Feature: Dashboard Performance
Test Type: Performance/Load
Test Level: System
Priority: P1-Critical
Execution Phase: Performance
Automation Status: Automated

Enhanced Tags

MOD-Communication, P1-Critical, Phase-Performance, Type-Load, Platform-Web, Report-Engineering, Customer-Enterprise, Risk-High, Business-Critical, Revenue-Impact-High, Performance-Testing, Load-Handling, Scalability, Concurrent-Users, Response-Time

Business Context

Customer_Segment: Enterprise
Revenue_Impact: High
Business_Priority: Must-Have
Customer_Journey: Peak-Usage
Compliance_Required: No
SLA_Related: Yes

Quality Metrics

Risk_Level: High
Complexity_Level: High
Expected_Execution_Time: 30 minutes
Reproducibility_Score: High
Data_Sensitivity: High
Failure_Impact: Critical

Coverage Tracking

Feature_Coverage: 100% of dashboard performance under concurrent load scenarios
Integration_Points: Load Balancer, Database Connection Pool, Application Server, CDN, WebSocket Connections
Code_Module_Mapped: Communication, Performance Monitor, Load Balancer
Requirement_Coverage: Complete performance and scalability requirements
Cross_Platform_Support: Web

Stakeholder Reporting

Primary_Stakeholder: Engineering
Report_Categories: Performance-Metrics, Scalability-Testing, Load-Analysis, System-Capacity
Trend_Tracking: Yes
Executive_Visibility: Yes
Customer_Impact_Level: Critical

Requirements Traceability

Related_Requirements: UX01US01, NFR-PERF-001 - "Dashboard must support 200+ concurrent users with <10 second response time"
Related_Bugs: PERF-001 (Slow chart rendering under load), PERF-002 (Database timeout issues)
Related_Test_Cases: UX01US01_TC_001 (baseline performance), UX01US01_TC_012 (real-time sync performance)

Test Environment

Environment: Performance Testing Environment (Production-like)
Browser/Version: Chrome 115+ (primary), Firefox 110+ (secondary)
Device/OS: Windows 11, macOS 12+
Screen_Resolution: Desktop-1920x1080
Dependencies: Load Testing Tools (JMeter/LoadRunner), Performance Monitoring (New Relic/DataDog), Database Performance Monitor
Performance_Baseline: Single user: <3s, 50 users: <5s, 100 users: <7s, 200 users: <10s
Data_Requirements: Full production-scale dataset (1M+ messages, 500+ workflows, 10K+ contacts)

Prerequisites

Setup_Requirements: Performance testing environment provisioned, load testing tools configured, monitoring dashboards active
User_Roles_Permissions: 200 test accounts with CSO Manager permissions
Test_Data: Production-scale test data: cso.manager.001@samoapower.ws through cso.manager.200@samoapower.ws / SamoaPower2025!
Prior_Test_Cases: UX01US01_TC_001 (baseline functionality), all functional tests passing

Test Procedure

Step #	Action	Expected Result	Test Data	Comment
1	Baseline single user performance	Dashboard loads < 3 seconds	Full data set	Performance baseline
2	Load test with 50 concurrent users	Response time < 5 seconds	50 user sessions	Medium load
3	Load test with 100 concurrent users	Response time < 7 seconds	100 user sessions	High load
4	Load test with 200 concurrent users	Response time < 10 seconds	200 user sessions	Peak load
5	Monitor CPU and memory usage	System resources < 80%	Resource monitoring	Resource utilization
6	Test ~~API~~database ~~error~~connection ~~handling~~pooling	~~Proper~~No ~~error~~connection ~~responses for invalid requests~~errors	DB monitoring	Connection management
7	Verify auto-scaling behavior	System scales appropriately	Scaling metrics	Scalability validation
8	Recovery time after load	System recovers < 2 minutes	Post-load metrics	Recovery testing

Verification ~~Points:~~Points

Primary_Verification:~~Primary_Verification:~~ ~~All~~Dashboard ~~dashboard~~maintains ~~APIs~~acceptable ~~return~~performance ~~expected~~under specified load levels
Secondary_Verifications: Resource utilization within limits, no data ~~structure~~corruption, graceful degradation
Negative_Verification:~~Secondary_Verifications:~~ ~~Response~~No ~~times~~system ~~within~~crashes, ~~acceptable~~no ~~limits~~data loss, no permanent performance degradation

Test Suite Organization

Smoke Test Suite (Execute:5 Everyminutes Release)execution)

UX01US01_TC_001~~V1-17_TC_001:~~ ~~Dashboard~~- ~~Main~~Message ~~Page~~Count ~~Load~~Verification
UX01US01_TC_002~~V1-17_TC_002:~~ - Channel Performance ~~Display~~Charts
UX01US01_TC_006~~V1-17_TC_007:~~ ~~Access~~- ~~Control~~Active ~~Verification~~Workflows Count
UX01US01_TC_013 - Cross-Browser Basic Load

Regression Test Suite (Execute:45 Perminutes Release)execution)

All ~~P1-Critical~~Smoke ~~and~~Tests ~~P2-High~~+
UX01US01_TC_004 ~~priority~~- ~~test~~Time ~~cases~~Period Metrics
UX01US01_TC_005~~Focus~~ on- ~~core~~Lists ~~functionality~~Overview
UX01US01_TC_007 ~~and~~- ~~updated~~Workflow ~~requirements~~Messages Count
UX01US01_TC_008~~Cross-browser~~ ~~compatibility~~- ~~validation~~Success Rate Calculation
UX01US01_TC_009 - Failure Count Display
UX01US01_TC_012 - Real-time Synchronization

Full Test Suite (Execute:90 Majorminutes Releases)execution)

~~Complete~~All ~~test~~Regression ~~case~~Tests ~~coverage~~+
UX01US01_TC_010 ~~including~~- ~~edge~~Message ~~cases~~Distribution
UX01US01_TC_011 - Success Rate Distribution
UX01US01_TC_014 - Performance ~~and~~Testing

Performance securityTest validationSuite (30 minutes execution)

UX01US01_TC_014 - Load Testing
UX01US01_TC_012~~Responsive~~ ~~design~~- ~~testing~~Real-time Performance
UX01US01_TC_013 - Cross-Browser Performance

Execution Matrix

Test Case ID	Chrome ~~115+~~	Firefox	Safari	Edge	Mobile	Priority	~~Execution Phase~~	~~Automation Status~~
~~V1-17_TC_001~~TC_001-003	✓	✓	✓	✓	✓	P1	~~Smoke~~	~~Planned~~
~~V1-17_TC_002~~TC_004-007	✓	P1	~~Regression~~	~~Manual~~
~~V1-17_TC_003~~✓	✓	P2✓	~~Regression~~○	~~Planned~~P1-P2
~~V1-17_TC_004~~TC_008-012	✓	P1✓	~~Regression~~○	~~Manual~~○	○	P1-P2
~~V1-17_TC_005~~TC_013-017	✓	P2	~~Regression~~	~~Manual~~
~~V1-17_TC_006~~✓	✓	P2	~~Performance~~	~~Automated~~
~~V1-17_TC_007~~✓	✓	P1	~~Security~~	~~Manual~~

~~Business Rules Validation~~

~~Growth Percentage Removal (Per Comments)~~

~~Rule~~~~: No growth percentages displayed anywhere on dashboard~~

~~Test Coverage~~~~: V1-17_TC_002 validates removal~~

~~Business Impact~~~~: Simplified UI without percentage indicators~~

~~Channel Performance Updates (Per Comments)~~

~~Rule~~~~: Removed "read" status from Email channel performance~~

~~Test Coverage~~~~: V1-17_TC_002 validates updated pie chart structure~~

~~Business Impact~~~~: Cleaner Email performance metrics~~

~~Consumer-Only Lists (Per Comments)~~

~~Rule~~~~: Only Consumer category supported, removed Technician/Business~~

~~Test Coverage~~~~: V1-17_TC_003 validates single category display~~

~~Business Impact~~~~: Simplified customer segmentation~~

~~Top 3 Workflows Display (Per Comments)~~

~~Rule~~~~: Display first 3 workflows sorted by message count~~

~~Test Coverage~~~~: V1-17_TC_004 validates correct sorting and display~~

~~Business Impact~~~~: Focus on highest volume workflows~~

~~Removed Features Validation~~

~~Filter/Import Removal~~~~: V1-17_TC_005 validates clean UI~~

~~In-App Notifications~~~~: V1-17_TC_002 validates removal~~

~~Test Data Requirements~~

~~Samoa Power Corp Test Company~~

~~Company Name: Samoa Power Corporation~~

~~Domain: samoapower.ws~~

~~Location: Apia, Samoa~~

~~Utility Type: Electric Power~~

~~Customer Base: 25,000 residential, 5,000 business~~

~~Sample User Accounts~~

~~CSO Manager: cso.manager@samoapower.ws~~

~~CSO Agent: cso.agent@samoapower.ws~~

~~Utility Admin: admin@samoapower.ws~~

~~Meter Manager: meter.manager@samoapower.ws~~

~~Billing Manager: billing@samoapower.ws~~

~~Test Communication Data~~

~~Total Messages: 35,486~~

~~Email Messages: 16,249~~

~~SMS Messages: 8,524~~

~~WhatsApp Messages: 6,845~~

~~Active Workflows: 3~~

~~Static Lists: 24~~

~~Dynamic Lists: 16~~

~~Total Contacts: 56,789~~

~~Traceability Matrix~~

~~Acceptance Criteria~~	~~Test Cases~~	~~Coverage Status~~
~~AC1: Display accurate total message counts~~	~~V1-17_TC_001, V1-17_TC_010~~	~~✓ Complete~~
~~AC2: Show Channel Performance charts~~	~~V1-17_TC_002~~	~~✓ Complete~~
~~AC3: Display performance for time periods~~	~~V1-17_TC_002~~	~~✓ Complete~~
~~AC4: Lists Overview with counts~~	~~V1-17_TC_003~~	~~✓ Complete~~
~~AC5: List Categories distribution~~	~~V1-17_TC_003~~	~~✓ Complete~~
~~AC6: Workflow Performance metrics~~	~~V1-17_TC_004~~	~~✓ Complete~~
~~AC7: Message Distribution by campaign~~	~~V1-17_TC_004~~	~~✓ Complete~~
~~AC8: Success Rate Distribution~~	~~V1-17_TC_004~~	~~✓ Complete~~
~~AC9: Auto-update on filter changes~~	~~Modified per comments~~	~~✓ N/A~~P1-P2

Legend: ✓ = Required, ○ = Optional

Integration Dependencies

~~Risk~~Critical ~~Assessment~~Dependencies &(Must ~~Mitigation~~Pass First)

~~High~~Authentication ~~Risk Areas~~
~~Data Accuracy~~Service: ~~Real-time~~- ~~calculation~~Required ~~accuracy~~for all tests
1. Database Service~~Mitigation:~~ ~~V1-17_TC_001,~~- ~~V1-17_TC_010~~Required ~~validate~~for data ~~integrity~~validation tests
2. Dashboard API - Required for all functional tests
~~Performance~~Service Dependencies
- Message Service API: ~~Dashboard~~→ ~~load~~TC_001, ~~with~~TC_007, ~~large~~TC_010
- Workflow ~~datasets~~Service → TC_006, TC_007, TC_008, TC_009
- Analytics Service → TC_008, TC_010, TC_011
- WebSocket Service → TC_012
Test Execution Order
1. Prerequisites:~~Mitigation:~~ ~~V1-17_TC_006~~TC_001 ~~performance~~(Authentication ~~testing~~& Basic Load)
2. Core Functionality: TC_002, TC_004, TC_005, TC_006
3. Advanced Features: TC_007, TC_008, TC_009, TC_010, TC_011
4. System Tests: TC_012, TC_013, TC_014, TC_015, TC_016, TC_017
API Test Collection (Critical Level ≥7)
High Priority API Tests
1. Authentication API - Login/logout endpoints (Priority: 9)
2. Message Count API - Real-time message counting (Priority: 9)
3. Workflow Status API - Active workflow tracking (Priority: 8)
4. Success Rate API - Performance calculations (Priority: 8)
5. Real-time Sync API - WebSocket data updates (Priority: 7)
~~Security~~API Test Specifications
- Response Time:: ~~Unauthorized~~< ~~data~~500ms ~~access~~for critical operations
  1. Data Validation:~~Mitigation:~~ ~~V1-17_TC_007~~All ~~access~~business ~~control~~rules enforced
  2. Error Handling: Proper HTTP status codes
  3. Security: Authentication/authorization validation
Quality Gates
~~Medium~~Release ~~Risk Areas~~Criteria
- Smoke Tests: 100% pass rate
- P1 Tests: 100% pass rate
- P2 Tests: 95% pass rate
- Performance: All benchmarks met
- Security: Zero critical vulnerabilities
UIMonitoring ~~Changes~~& Reporting
- Daily:: ~~Comment-based requirement updates~~
  1. ~~Mitigation: All~~Smoke test ~~cases updated per latest comments~~execution
- ~~Browser Compatibility~~Weekly:: ~~Chrome-focused~~Full ~~but~~regression ~~other browsers used~~
  1. ~~Mitigation: Basic cross-browser validation included~~suite
- ~~Low Risk Areas~~
  ~~Responsive Design~~Release:: ~~Secondary~~Complete ~~priority~~test ~~for~~suite ~~B2B~~including ~~users~~
  1. ~~Mitigation:~~performance ~~V1-17_TC_009~~and ~~covers basic responsive requirements~~security
- Continuous: API health monitoring

Communication Hub Dashboard (UX01US01)

User Story: UX01US01 - Communication Hub Dashboard (UX01US01)Total Test Cases:Total Acceptance Criteria:Total Coverage Percentage:

Test ScenarioScenarios Summary

A. Functional Test Scenarios

B. Non-Functional Test Scenarios (18 scenarios)

C. Edge Case & Error Scenarios (15 scenarios)

DetailedUX01US01_TC_001- TestVerify CasesAccurate Total Message Counts Across All Communication ChannelsDASHBOARD CORE FUNCTIONALITYTest Case:UX01US01 _TC_001

Stakeholder Reporting

UX01US01_TC_002- Verify Channel Performance Visual Charts Display

UX01US01_TC_004- Verify Time Period Performance Metrics Display

UX01US01_TC_006-Verify Active Workflows Count Display Accuracy

TestUX01US01_TC_007-Verify Case:Total UX01US01_TC_002Messages Processed Through Workflows Display

TestUX01US01_TC_008-Verify Case:UX01US01_TC_003Average Success Rate Calculation Accuracy

TestUX01US01_TC_009-Verify Case:Total UX01US01_TC_004Active Failure Count Display

SECURITYUX01US01_TC_010-Verify TESTMessage CASESDistribution by Campaign Type (Top 3 Display)Test Case: UX01US01_TC_006

APIUX01US01_TC_011-Verify &Success INTEGRATIONRate TESTDistribution CASESby Campaign Type DisplayTest Case: UX01US01_TC_007

UX01US01_TC_012-Verify Dashboard Real-time Data Refresh and Synchronization

UX01US01_TC_013 - Verify Dashboard Cross-Browser Compatibility

UX01US01_TC_014 - Verify Dashboard Performance Under Load

Test Suite Organization

Smoke Test Suite (Execute:5 Everyminutes Release)execution)

Regression Test Suite (Execute:45 Perminutes Release)execution)

Full Test Suite (Execute:90 Majorminutes Releases)execution)

Performance securityTest validationSuite (30 minutes execution)

Integration Dependencies

API Test Collection (Critical Level ≥7)

Quality Gates

User Story: UX01US01 - Communication Hub Dashboard (UX01US01)
Total Test Cases:
Total Acceptance Criteria:
Total Coverage Percentage:

DetailedUX01US01_TC_001- TestVerify CasesAccurate Total Message Counts Across All Communication Channels
DASHBOARD CORE FUNCTIONALITY
Test Case:UX01US01 _TC_001

SECURITYUX01US01_TC_010-Verify TESTMessage CASESDistribution by Campaign Type (Top 3 Display)
Test Case: UX01US01_TC_006

APIUX01US01_TC_011-Verify &Success INTEGRATIONRate TESTDistribution CASESby Campaign Type Display
Test Case: UX01US01_TC_007