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Vendors Shortlist Process

Progress Summary – ERP Vendor Shortlisting for Smart360 Partnerships

ERP Partnership & Integration – Questions and Answers

1. What integrations need to be done?

  • Finance ↔ Billing → Sync consumer billing data from Smart360 with ERP financials.
  • HCM ↔ Workforce Management → Sync employee/contractor records between ERP HCM and Smart360 fieldwork/operations.
  • Procurement ↔ Asset/Inventory → Integrate ERP procurement with Smart360 asset and materials management.
  • Project Management ↔ Work Orders → Link ERP project costing with Smart360 service orders and capital projects.

2. Why do these integrations need to be done?

  • To provide an end-to-end solution for digitizing and modernizing utilities, ensuring Smart360 evolves into the real 360° platform for utility operations.
  • To avoid duplicate data entry across ERP and Smart360.
  • To ensure financial accuracy (billing revenue aligns with ERP financial books).
  • To improve operational efficiency by aligning HR, assets, and procurement data.
  • To provide a single source of truth for audits, compliance, and decision-making.

3. What is the business case for each integration?

  • Finance-Billing → Faster reconciliations, reduced revenue leakage, accurate financial reporting.
  • HCM-Workforce → Unified workforce view, better resource allocation, compliance with labor laws.
  • Procurement-Asset/Inventory → Optimized material usage, reduced stock-outs/over-purchasing, lower operating costs.
  • Project Mgmt-Work Orders → Accurate project costing, better tracking of utility projects, stronger capital planning.

4. What features are required from the integration software?

  • API-first architecture (REST/SOAP compatibility).
  • Real-time and batch sync options.
  • Error handling & retry mechanisms.
  • Data transformation & mapping tools.
  • Scalability for high transaction volumes.
  • Security & compliance (encryption, role-based access, GDPR/SOC2 adherence).
  • Audit trails & monitoring dashboards.

5. How will the entire business case be reviewed?

  • Conduct stakeholder workshops (Finance, HR, Operations, IT).
  • Perform cost-benefit analysis (integration costs vs. savings/efficiency gains).
  • Run a proof-of-concept (PoC) with selected vendors.
  • Validate with compliance, security, and IT governance teams.
  • Finalize based on ROI and risk assessment.

6. How will vendors be shortlisted?

  • Step 1: Identify vendors who are active in the utility sector for ERP solutions.
  • Step 2: Filter out vendors whose capabilities overlap with Smart360, since they are least likely to partner if they already provide similar solutions.
  • Step 3: Rank the remaining vendors based on key parameters such as:
    • AI advancement
    • Pricing
    • Market reach
    • Mutual value exchange (what they gain from us and what we gain from them)
  • Step 4: Contact vendors in the ranked order and initiate the partnership process.

7. What is the process to reach the final decision?

  • Step 1: Conduct a comparative evaluation of shortlisted vendors based on the ranking criteria (AI advancement, pricing, market reach, and mutual value exchange).
  • Step 2: Engage in detailed discussions with top-ranked vendors to assess integration feasibility, technical alignment, and partnership interest.
  • Step 3: Review the business case for each vendor, including long-term scalability, financial impact, and strategic fit with Smart360’s vision of becoming a complete end-to-end digital utility platform.
  • Step 4: Prepare a final recommendation report summarizing findings, risks, and benefits.
  • Step 5: Present the report to the leadership team for approval and final decision-making.

Initial Goal

  • Smart360 already provides Utility Management Software (water, wastewater, electricity, gas).
  • The objective is to find ERP partners who cover core ERP modules but do not overlap with Smart360’s utility domain.

Core ERP Modules We Want in a Partner

  1. Human Capital Management (HCM)
  2. Financial Management
  3. Procurement & Supply Chain Management
  4. Project Management

Utility Management Modules Already Covered by Smart360 (Do Not Partner if Overlap Exists)

  • Meter Data Management (AMI/MDM ingestion, validation, estimation, editing)
  • Billing & Revenue Management (rates, invoicing, collections)
  • Consumer Information System (account lifecycle, service orders)
  • Work & Asset Management (utility network assets, jobs, crews, GIS-linked)
  • Customer Engagement & Communication Hub (omnichannel)
  • Service Requests & New Connections
  • Field Operations & Workforce Management

First-Level Shortlist of ERP Vendors

  • Ramco
  • Epicore (Epicor ERP)
  • Focus (Focus Softnet)
  • Acumatica
  • IFS
  • CenterPoint
  • VIA Industry ERP
  • Odoo
  • Aclarian (identity still needs confirmation)
  • Foundation (Foundation Software – construction-focused ERP)
  • Unanet

Sources of Shortlisting

  1. RFPs reviewed → Many utilities included ERP requirements (HCM, Finance, SCM, Project Mgmt) but not Utility Management, leading to identification of vendors serving those needs.
  2. Independent research → Product websites, analyst reports, and ERP industry reviews were used to identify vendors that are:
    • Well-positioned in ERP
    • Not primarily focused on utilities
    • Potentially complementary to Smart360’s scope

Why These Vendors Were Likely Shortlisted

  • Ramco → Strong in HCM and payroll; global ERP reach with industry-neutral solutions.
  • Epicor → Well-known mid-market ERP vendor with strengths in manufacturing, distribution, and project-based industries.
  • Focus (Softnet) → Affordable, modular ERP popular in emerging markets, covers Finance and SCM.
  • Acumatica → Modern cloud-native ERP, strong in Financials, Procurement, and Project Accounting.
  • IFS → Known for project-centric ERP, asset-intensive industries, and global deployments.
  • CenterPoint (Red Wing) → Focused ERP/Accounting for SMBs, strong financial and payroll modules.
  • VAI (S2K Enterprise) → Industry ERP with robust Financials, SCM, and Manufacturing modules.
  • Odoo → Open-source ERP with flexible modular architecture (Accounting, HR, Inventory, Project Mgmt).
  • Aclarian → (Identity unconfirmed, likely shortlisted from RFP mentions).
  • Foundation Software → Recognized ERP for construction and project-based financial management.
  • Unanet → ERP with strong Project Management and Financials, widely used in government contracting and professional services.

Next-Level Shortlisting Requirement

  • Exclude vendors with any Utility Management overlap (CIS, MDM, utility-specific asset/work mgmt, outage mgmt, or branded utility industry solutions).
  • Keep vendors that only focus on ERP (HCM, Financials, Procurement, Project Mgmt).


1) EXCLUDED — Utility Management Overlap Found

Vendor

Overlap found (exact)

Proof (quotes + links)

Verdict reason

Ramco

Utility-specific ERP for Energy & Utilities

"Ramco’s comprehensive yet flexible ERP solutions are aligned to the requirements of Energy & Utility industry... from water or waste water treatment plants to storage and distribution" [ramco.com:2]; "asset-centric ERP solution" for utilities [ramco.com:2]. Explicitly tailored utility management ERP for energy & utilities industry.

Ramco markets official ERP product with integrated utility management capabilities overlapping Smart360 modules.

Focus Softnet

Waste and Utility Industry ERP

"ERP software for utilities industries... automate billing and invoicing... track and optimize assets for lifecycle management, monitor energy consumption... schedule maintenance to minimize equipment downtime" [focussoftnet.com:7]. This includes utility-specific billing and asset/work management.

Focus Softnet offers ERP with utility-specific billing and asset/work management overlapping Smart360 scope.

IFS

Utilities operational and asset management

"IFS ERP offers energy/utilities-specific capabilities... asset tracking, maintenance scheduling, regulatory compliance, and field service management" [rite.digital:33]; "Integrated architecture incorporates IoT and energy/utilities-specific capabilities"

 

.

IFS markets industry-specific solutions for utilities with MDM, asset management, and outage management overlap.

Centerpoint

Utility-specific ERP

"Centerpoint ERP designed for Utility companies with resource, asset, project management, and environmental compliance...Streamlines utility operations, integrates customer service and project management" [centerpoint.pro:10]. Marketed specifically as utility-focused ERP with core operations overlap.

Centerpoint ERP explicitly built and marketed for utilities, overlapping Smart360 utility modules.

Odoo

Utility management system modules

"Odoo ERP integrates billing, asset management, energy consumption tracking, and utility customer invoice automation" [sdlccorp.com:12][synconics.com:28]; "Automated billing, asset and maintenance management for utilities"

 

.

 

Officially marketed utility ERP capabilities overlapping Smart360.

Odoo modules cover utility billing, AMI/MDM-like data, asset and maintenance management for utilities.


Vendor

ERP strengths (HCM / Financials / Procurement-SCM / Project Mgmt)

Proof (quotes + links)

Why safe

Epicor*

- Robust financial mgmt (GL, AP/AR) - Supply chain management - Manufacturing focus - Project & HCM modules available

"Epicor ERP is modular...includes Financial Management, Supply Chain Management, Project Management, Human Capital Management" [datixinc.com:13]; "No mention of utility-specific CIS, MDM, or billing" [epicor.com:21]

No official utility CIS, MDM, or asset mgmt products, only generic ERP used by utilities.

Acumatica

- Finance, Procurement, SCM - Project Planning - Resource Management - Cloud-native SaaS

"Acumatica focused on project planning, resource mgmt, financials, procurement, supply chain...no utility-specific modules" [acumatica.com:8]; "Flexible ERP for multiple industries, no direct utility vendor product" [tipalti.com:20]

No utility-specific solutions marketed; general-purpose ERP used by utilities without overlap.

Aclarian

- Local government-focused financial ERP - Fiscal admin, budgeting, general ledger - Cloud-native, scalable

"Aclarian CORE Financial Suite is designed for local governments, focusing on fiscal management and seamless integration" [aclarian.com:36][technologyevaluation.com:38]; No utility CIS or AMI-related functionality found

Purely government financial ERP; no utility billing, MDM, or work mgmt overlap found.

Foundation

- Construction accounting with job costing, payroll, project mgmt - Financial modules (GL, AP/AR)

"Foundation is construction accounting software with job costing, payroll, project mgmt, and financial reporting" [foundationsoft.com:41]; No utility management or AMI/MDM features referenced

Specialized construction ERP without utility vendor overlaps.

Unanet

- Project-based ERP for government contractors - Project mgmt, financials, compliance, DCAA standards - Billing and time tracking

"Unanet is tailored for government contractors...focus on project and financial management, time tracking" [unanet.com:42]


; No utility CIS or sector-focused utility management modules identified

Project-based ERP focusing on government contract compliance, no utility management overlaps.

VAI (VIA Industry)

- ERP for manufacturing, distribution, supply chain, financials, warehouse management - Business intelligence modules

"VAI S2K Enterprise targets manufacturing, distribution, retail with ERP including financials, CRM, supply chain" [tec.com:34]; No utility-specific modules such as CIS, meter reading detected

Generic ERP for various industries; no explicit utility management or AMI/MDM products.


3) UNCLEAR — Do Not Recommend (needs manual verification)

Vendor

Missing / What would confirm/deny overlap

Aclarian

Limited public info outside local government ERP; clarity needed if any utility billing or meter data functions exist.

VIA Industry ERP (VAI S2K)

Confusion on exact overlap with niche manufacturing versus utilities; detailed product verticals or case studies missing.


4) Final Shortlist (Recommended Only)

  • Epicor — Strong manufacturing/distribution ERP with core modules, no utility industry branding or overlapping modules.
  • Acumatica — Flexible cloud ERP with strong project, financial and procurement modules, no official utility management offering.
  • Aclarian — Local government financial ERP specialization; no utility sector product evidence.
  • Foundation — Construction-centric accounting/project ERP with no utility ERP overlaps.
  • Unanet — Project-based ERP focused on government contractors, no utilities focus.
  • VAI S2K (VIA Industry) — Proven ERP for manufacturing/distribution; no clear utility overlay but requires deeper review.

Partnership Benefit & Commercial Playbook Analysis

1. EPICOR

Executive summary: POSITIVE — Mid-market ERP leader with strong AI, APIs, and 40+ years of credibility. A partnership would help Epicor enter the utility vertical while Smart360 gains reach into Epicor’s customer ecosystem.

What Smart360 gains:

  • Access to Epicor’s large mid-market customer base.
  • Integration with mature ERP modules (financials, procurement, HCM, project mgmt).
  • Leverage Epicor’s AI capabilities (Epicor Prism) and integration platform.

What Epicor gains:

  • Entry into the $50B+ utility software market without building in-house.
  • Differentiation vs. SAP/Oracle by offering a utility-focused add-on.
  • New recurring revenue opportunities by co-selling into utilities.

Why they would be interested (top 3):

  1. Market expansion into utilities.
  2. Strengthened AI differentiation with Smart360’s utility data.
  3. Revenue growth via cross-sell into utilities.

Objections they might raise:

  • Risk of channel conflict with existing resellers.
  • Integration complexity with utility domain.
  • Need to validate actual utility adoption.

Suggested partnership model(s):

  • Joint solution partnership: Epicor leads sales, Smart360 provides utility depth.
  • Reseller/referral model: Smart360 listed as Epicor’s utility partner.

Go-to-market plays:

  • Joint demos at utility events (DistribuTECH, AWWA).
  • Industry-specific ROI calculators.
  • Target utilities already running Epicor ERP.

Pilot focus:

  • Data sync between Epicor Kinetic and Smart360 (assets, billing, work orders).
  • Timeline: ~90 days.
  • Success = smooth sync, reduced double entry, measurable efficiency gains.

Commercial upside: HIGH — Epicor’s pricing enables meaningful deal sizes; utility expansion broadens TAM.

Integration friction: LOW — Strong API ecosystem and cloud-first design.


2. ACUMATICA

Executive summary: POSITIVE — Cloud-native ERP with flexible consumption pricing and strong APIs. Ideal for embedding utility workflows and co-selling into small/mid-size utilities.

What Smart360 gains:

  • Access to unlimited-user licensing model (fits utility workforce structures).
  • Cloud-native, API-first architecture.
  • Early AI capabilities (AI Studio, GenAI assistant).

What Acumatica gains:

  • Utility-specific solution to stand against NetSuite/SAP.
  • Increased transaction volumes (driving their consumption-based revenue).
  • Market credibility in utilities without heavy R&D.

Why they would be interested:

  1. Transaction-heavy utility operations = good fit for consumption model.
  2. Cloud-first alignment with Smart360.
  3. Market differentiation.

Objections:

  • Partner channel conflicts.
  • Internal dev resource allocation.
  • Proof needed of transaction volume uplift.

Models:

  • Revenue share partnership.
  • Marketplace-certified utility integration.

Plays:

  • Publish certified Smart360 integration.
  • Joint case studies.
  • Target existing construction/project customers also operating utilities.

Pilot:

  • Sync of consumer, project, billing, and finance data.
  • Timeline: ~120 days.
  • Success = transaction growth, low API error rate, faster project completion.

Commercial upside: MEDIUM — Good deal sizes but slower cycle.

Integration friction: LOW — Excellent REST/OData support.

ACLARIAN

Executive summary (1 line): POSITIVENEUTRALStrong manufacturingGovernment-focused ERP with advanceda AIclear capabilities,municipal provenfootprint; APIgood integration, and solid mid-market presencefit for utilitymunicipal co-selling.& small regional utilities but limited scale outside government buyer channels.

  • What Smart360 gains from partnering:

    • Direct Accessentry to establishedmunicipal/municipal-adjacent mid-marketutility customerbuyers baseand procurement channels.
    • Easier procurement path into city utilities (40+single-vendor yearsmunicipal incontracts).
    • Opportunity business),to comprehensivebundle ERPSmart360 operational modules (HCM, Financials, Procurement, Project Mgmt) , advanced AI capabilities through Epicor Prism with 200+ use cases , and robust API integration platform supporting REST/OData. Estimated $2-5M additional recurring revenue through cross-selling to Epicor'Aclarian’s installedfinancial/accounting base.footprint for municipalities.

    What EpicorAclarian gains

    • Operational fromutility partneringcapability to complement its government financial ERP.
    • Ability to upsell to municipal clients with Smart360:one-stop finance + operations offering.
    • Differentiation vs other small government ERPs by offering utility operations functionality.

    Top 3 motivations for them

    1. Expand Entryproduct scope into $50B+ globaloperational utility management software market, differentiated utility vertical offering without internal development costs, expanded TAM for manufacturingtheir customersmunicipal withbase.
    2. Increase utilitycustomer operations,lifetime andvalue 15-20% revenue uplift through Smart360via add-on sales to existing manufacturing/distribution clients.modules.
    3. WhyFaster wins on municipal procurement where they wouldalready beown interested (top 3 motivations):
      • Market expansion: Access to utility vertical without R&D investmentfinance/HR.
      • AI differentiation: Smart360's utility-specific data enhances Epicor Prism AI capabilities
      • Revenue growth: Cross-sell opportunities to manufacturing customers operating utility assets

    Primary objections/objections / blockers they will raise:

    • "WeLong prefermunicipal organic growth over partnerships that could create channel conflicts"
    • "Integration complexity may impact our cloud-first strategyprocurement and deploymentbudget timelines"cycles.
    • "WePublic-sector needsecurity/compliance proofand thataudit utilityrequirements.
    • Preference companiesto willkeep adoptcore integratedfinancial ERP+utilityproduct managementscope solutions"limited (dev resource prioritization).
  • Suggested partnership model(s):models

    • JointWhite-label solution/ partnership:Embedded 70/30 revenue split (Epicor/Smart360) on integrated deals with Epicor handling sales,: Smart360 providingprovides utility expertisemodule as an Aclarian-certified add-on (revenue share).
    • ResellerCo-sell agreement:for municipal deals: Aclarian leads procurement conversations; Smart360 resellsprovides Epicorimplementation ERPand modulesops atexpertise.
    • Proof-of-Value 25%(PoV) marginbundle: whileShort Epicorfixed-scope refersintegration utilityoffering prospectsfor municipal pilots.
  • Go-to-market playbookplays (3 tactical moves):

      1. Target Epicor'smunicipalities manufacturingalready customersusing withAclarian on-sitefor finance and present “one invoice, one vendor” procurement story.
      2. Co-develop municipal ROI/playbook focused on regulatory compliance, billing accuracy, and month-end automation.
      3. Run joint webinars for municipal CFOs + utility operationsmanagers (waterdemonstrating treatment,reduced powermonth-end generation)close and fewer billing disputes.
      4. Joint booth presence at utility conferences (DistribuTECH, AWWA) with integrated demo
      5. Develop utility-specific ROI calculator showing 25-40% efficiency gains from integrated approach
  • Pilot scope & KPIs (recommended PoV):

    • Integration scope: Bi-directionalSync dataof syncbilling/customer betweenledger Smart360→ municipal accounting, mapping chart of accounts and Epicorrevenue Kinetic (customer data, work orders, asset management)codes.
    • Timeline: 90-day120–180 pilotdays implementation(includes procurement & security review).
    • KPIs: 100% audit trail preservation, 5%2% datareconciliation synchronization errors,exceptions, 30% reduction in duplicatemonth-end databilling entry,reconciliation 20% improvement in asset utilization metricseffort.
  • Estimated commercial upside (high/medium/low + short rationale):upside: HIGHLOW–MEDIUMEpicor'srelatively $125/user/monthsmall pricingper-customer withARR minimumbut 10high usersstickiness createsdue $15K+to annualmunicipal deals,procurement targetingbarriers. 50-100(Validate utilityaverage manufacturersmunicipal annuallydeal yields $750K-$1.5M revenue potential.

  • size.)

    Technical integration friction (low/medium/high + reasons):friction: LOWMEDIUMEpicorstandard providesweb robustAPIs RESTlikely APIavailable withbut OpenAPI/Swaggerexpect documentationstrict ,security, proven integration ecosystem,hosting and cloud-native architecture supporting real-time data synchronization.governance requirements for public-sector customers.

  • Immediate ask/ask / 3 one-line outreach messages:messages

    • HeadPartnerships: of Partnerships: "Partner to deliver AI-poweredan end-to-end municipal utility managementsolution — simplify procurement and increase ARR.”
    • Product: “Co-design a municipal chart-of-accounts mapping template to youraccelerate manufacturingintegrations.”
    • CRO: “Upsell operational modules to existing municipal finance customers — expandimprove TAM by $2M+"
    • Head of Product: "Integrate Smart360's utility expertise with Epicor Prism AI — differentiate against SAP/Oracle in utilities"
    • CRO: "Cross-sell utility solutions to manufacturing base — 15-20% revenue uplift on existing customers"retention.”
  • Evidence & citationsvalidation (2-3 sources):required

    • EpicorConfirm Prism AI capabilities with 200+ use cases [metalformingmagazine.com:51, 2025-06-04]
    • RESTAclarian’s API integrationdocs, platformhosting with OpenAPI support [epicor.com:55, 2023-12-31]
    • $125/month per user pricing model [top10erp.org:53, 2008-01-29]
  • Scores & weighted math:
    • Strategic fit with Smart360 (20%): 85/100 — Strong manufacturing focus with utility customers × 0.20 = 17.0
    • Commercial upside (15%): 80/100 — Proven pricing model with $15K+ deal sizes × 0.15 = 12.0
    • Pricing competitiveness (15%): 70/100 — Mid-range pricing competitive vs enterprise options × 0.15 = 10.5
    • AI advancement (15%): 90/100 — Advanced Epicor Prism with generative AImodel, and MLprocurement × 0.15 = 13.5support.
    • MarketValidate reachtypical municipal contract values and procurement lead times.

    FOUNDATION (15%):Construction 85/100 — 40+ years, global presence, strong mid-market penetration × 0.15 = 12.8

  • Technical integration ease (10%): 85/100 — Robust REST API, cloud-native, proven ecosystem × 0.10 = 8.5
  • Cultural/partner fit (10%): 75/100 — Established partner programs, manufacturing focus alignment × 0.10 = 7.5
  • Final Score: 81.8/100

    2. ACUMATICA

    1. ERP)

      Executive summary (1 line): POSITIVENEUTRALCloud-nativeConstruction/project ERP with strong APIon platform,project emerging AI capabilities,lifecycle and transaction-basedhandover; pricinguseful model idealprimarily for utilitycontracts partnerships.and contractors transitioning assets to utilities.

    2. What Smart360 gains from partnering: 

      • Access to Acumatica's consumption-based pricing model (no per-user limits) , modern cloud architecture with unlimited user licensing, robust REST APIcontractors and ODataproject integrationowners ,who emerginglater AIoperate/hand capabilitiesover throughutility AI Studio and generative AI assistant , and projected $25K-$50K annual recurring revenue per integrated customer.assets.
      • Source of structured project-to-operations data (asset BOMs, O&M plans) improving asset registry quality.

      What AcumaticaFoundation gains from partnering with Smart360:

      • End-to-end Utilityvalue verticalproposition: expansionproject intodelivery $50B+ market,operational differentiatedreadiness positioningvia againstSmart360.
      • Differentiator NetSuite/SAPfor incustomers utilitywho space,value increasedsmoother transaction volumes driving consumption-based revenue growth,handover and accessreduced toO&M Smart360's utility expertise without internal development costs.friction.

      Why they would be interested (topTop 3 motivations):motivations for them

        1. ConsumptionAdd modelvalue fit:for Smart360'scustomers transaction-heavythrough utilityimproved project-to-operations drive Acumatica's volume-based pricinghandover.
        2. Cloud-firstCreate alignment:a Bothnew platformsupsell arepath cloud-nativefor withpost-construction API-first architectureservices.
        3. MarketReduce differentiation:data Utilityloss verticalat helpshandover compete(fewer againstwarranty/defect larger ERP vendorsdisputes).

    Primary objections/objections / blockers they will raise:

    • "OurDifferent channeltarget partnerspersonas (construction PMs vs utility ops).
    • Integration complexity with project data models (drawings, schedules, as-built).
    • Their customers may seeprefer utilitiesspecialist asconstruction competitivetools tofor theirproject existing vertical focus"
    • "Integration development resources are limited with our current AI Studio roadmap priorities"
    • "We need proof of concept showing transaction volume increases justify partnership investment"execution.
  • Suggested partnership model(s):models

    • Revenue sharing:Referral/co-sell: 60/40Foundation splitrefers (Acumatica/Smart360)customers onfor integratedSmart360 dealshandover; withsmall jointfinder’s sales approachfee.
    • TechnologyLimited partnership:integration (project → asset sync): Smart360Exchange certifiedof asasset preferredlists, integration with co-marketing supportwarranties, and 20%handover discountdata.
    • Pilot onservice Acumaticaoffering: licensesA pre-packaged “handover readiness” service sold jointly.
  • Go-to-market playbookplays (3 tactical moves):

      1. DevelopBuild certified integration published in Acumatica Marketplace with utility-specific configuration“handover” templates
      2. Joint customer(asset successregister storiesimport, showcasingas-built transactiondocs, volumeO&M growthpackage and operational efficiencytemplates).
      3. Target Acumatica'slarge existinginfrastructure project-based customers (construction, professional services)contractors with utility customers and run joint pre-construction to operations
     workshops.
  • Create a case study demonstrating reduced time-to-operational-readiness post-handover.
  • Pilot scope & KPIs (recommended PoV):

    • Integration scope: Real-timeProject synchronizationcost/asset ofexport customer data,Smart360 projectasset management,registry and+ financialmaintenance transactionsschedule using Acumatica REST APIingestion.
    • Timeline: 120-day120–150 pilot development and testingdays.
    • KPIs: 40%20% increasefaster inasset transactionhandover, volume,90% ≤2%completeness APIof errorasset rate,metadata 25%at handover, 15% reduction in projectinitial completionmaintenance timeincidents.
  • Estimated commercial upside (high/medium/low + short rationale):upside: MEDIUMLOWAcumatica'svalue $30K-$50Kis averagemostly dealoperational size(reduced withchurn 20-30and utilityservices), customersnot annuallyalways generateshigh $600K-$1.5MARR revenuefrom potential,immediate butsoftware longer sales cycles reduce short-term impact.licenses.

  • Technical integration friction (low/medium/high + reasons):friction: LOWMEDIUMAcumatica provides comprehensive REST API, OData endpoints, and integration documentation , plus cloud-native architecture with real-timeconstruction data synchronizationformats capabilities.(CAD, BIM) add complexity; may require ETL or middleware.

  • Immediate ask/ask / 3 one-line outreach messages:messages

    • HeadPartnerships: of“Deliver Partnerships:complete "Unlock utility vertical with Smart360 — drive transaction volumes 40%+ through utility project-to-operations integration"handover solutions for infrastructure projects.”
    • HeadProduct: of“Co-develop Product:an "Addas-built AI-powered utilityasset managementingestion pipeline to yourspeed roadmapoperational — leverage Smart360's domain expertise"readiness.”
    • CRO: "Differentiate“Offer vsa NetSuitejoint with‘handover utilityreadiness’ solutionspaid pilot $30K+to integratedlarge deal sizes with consumption upside"contractors.”
  • Evidence & citationsvalidation required

    • Validate Foundation’s support for structured handover exports (2-3BIM/CAD sources):
      • AImetadata, StudioCSV/JSON and generative AI capabilities [pcbennett.com:64, 2025-02-13]
      • REST API and OData integration platform [acumatica.com:65, 2025-08-19]
      • $30K-$50K typical deal sizes with consumption pricing [cargas.com:63, 2025-06-15]availability).
    • Scores & weighted math:
      • Strategic fit with Smart360 (20%): 80/100 — Cloud-native, API-first, project focus aligns well × 0.20 = 16.0
      • Commercial upside (15%): 75/100 — Solid deal sizes but longer sales cycles × 0.15 = 11.3
      • Pricing competitiveness (15%): 85/100 — Consumption model attractive, transparent pricing × 0.15 = 12.8
      • AI advancement (15%): 70/100 — Emerging AI capabilities but less mature than Epicor × 0.15 = 10.5
      • Market reach (15%): 70/100 — Strong growth but smaller installed base than competitors × 0.15 = 10.5
      • Technical integration ease (10%): 90/100 — Excellent API platform, cloud-native architecture × 0.10 = 9.0
      • Cultural/partner fit (10%): 80/100 — Strong partner ecosystem, collaborative approach × 0.10 = 8.0
      Final Score: 78.1/100

    • 3. ACLARIAN

      1. UNANET

        Executive summary (1 line): NEUTRALPOSITIVEGovernment-focusedGovCon/project-centric ERP with limitedDCAA/compliance marketstrengths; reachgood butfor strong pricing modelcontractors and web-based architecture suitable forgovernment-sponsored utility partnerships.projects.

      2. What Smart360 gains from partnering: 

        • Access to localgovernment governmentcontracting firms and utilities that run DCAA/auditable projects.
        • A channel into federally funded utility authoritiesinfrastructure market segment, competitive $55/user/month pricing model , web-based architecture with API capabilities, and potential $200K-$500K annual revenue from government utility customers.programs.

        What AclarianUnanet gains from partnering with Smart360:

        • A Expansioncapability beyondto core government financial management intooffer operational utility management,modules differentiationto incontractors competitive(post-construction government software market, and increased monthly recurring revenue through utility module add-ons.ops/maintenance).
        • Stronger positioning for contractors who want integrated ops visibility after project close.

        Why they would be interested (topTop 3 motivations):motivations for them

          1. MarketOffer expansion:a Movefull beyondproject basic financialoperations ERPcontinuum intoto GovCon customers.
          2. Differentiate by supporting utilities-related infrastructure projects with operational utility managementhandover.
          3. GovernmentDrive utilityhigher fit:deal Smart360values addressesvia municipaladd-on utilityoperations authorities Aclarian already servescapabilities.
          4. Recurring revenue growth: Utility modules increase average customer value significantly

      Primary objections/objections / blockers they will raise:

      • "OurDCAA development/ resourcesaudit are focused on core government financial compliance features"
      • "Utility management complexityconstraints may restrict data-sharing or require supportstrict capabilitiesvalidation we don't currently have"workflows.
      • "GovernmentIntegration procurementmust cyclespreserve areaudit longtrails and maycost-account notmapping.
      • Their justifycustomers partnershipexpect developmentspecialized costs"compliance-first implementations.
    • Suggested partnership model(s):models

      • White-labelCo-sell for GovCon utility projects: Joint SOWs where Unanet handles project accounting and Smart360 handles ongoing operations.
      • Certified integration: Smart360Pre-built providestemplates utilitythat modulesmeet underDCAA Aclarianaudit brandingrequirements for 15%cost licensecapture feeand traceability.
      • JointServices solution:partnership: 80/20Joint revenuedelivery splitteams (Aclarian/Smart360)for leveragingcompliance-heavy Aclarian's government relationshipspilots.
    • Go-to-market playbookplays (3 tactical moves):

        1. Target municipalengineering firms bidding for federally-funded utility authoritiesprograms already(EPA, usingstate Aclarianinfrastructure for financial managementgrants).
        2. DevelopCo-author government-specificDCAA-ready ROIintegration calculatorwhitepaper showingand operational cost savings from integrated approachtemplates.
        3. JointSponsor/provide presentationsjoint sessions at governmentGovCon technologyevents conferencesand (GFOA,procurement ICMA) highlighting compliance benefitsfairs.
    • Pilot scope & KPIs (recommended PoV):

      • Integration scope: Financial data synchronization between utility billing and government accounting modules
      • Timeline: 180-day pilot including government compliance validation
      • KPIs: 100% regulatory compliance maintenance, 30% reduction in month-end closing time, 50% reduction in billing disputes
    • Estimated commercial upside (high/medium/low + short rationale): LOW — Limited to government market with long sales cycles, estimated 10-15 customers annually at $20K-$40K each yields $200K-$600K revenue potential.
    • Technical integration friction (low/medium/high + reasons): MEDIUM — Web-based architecture supports integration but limited API documentation and government security requirements increase complexity.
    • Immediate ask/3 one-line outreach messages:
      • Head of Partnerships: "Expand into utility operations for your government customers — increase ARR 30-50%"
      • Head of Product: "Add operational utility management to complement financial ERP — full municipal solution"
      • CRO: "Upsell utility modules to existing government customers — defend against competitive threats"
    • Evidence & citations (2-3 sources):
      • $55/user/month subscription pricing with all modules included [mccmeetingspublic.blob.core.usgovcloudapi.net:78]
      • Web-based ERP with API integration capabilities [vertosoft.com:44, 2025-04-14]
      • Government-focused local ERP solution [aclarian.com:89]
    • Scores & weighted math:
      • Strategic fit with Smart360 (20%): 60/100 — Government focus limits broader utility market × 0.20 = 12.0
      • Commercial upside (15%): 50/100 — Limited market size and long sales cycles × 0.15 = 7.5
      • Pricing competitiveness (15%): 80/100 — Competitive pricing with all-inclusive model × 0.15 = 12.0
      • AI advancement (15%): 30/100 — No evidence of AI capabilities or roadmap × 0.15 = 4.5
      • Market reach (15%): 40/100 — Limited to local government segment only × 0.15 = 6.0
      • Technical integration ease (10%): 60/100 — Web-based but limited API documentation × 0.10 = 6.0
      • Cultural/partner fit (10%): 70/100 — Small company, flexible, but limited partner experience × 0.10 = 7.0
      Final Score: 55.0/100

    • 4. FOUNDATION

      1. Executive summary (1 line): NEUTRAL — Construction-specialized ERP with strong project management but limited utility market overlap and unclear AI capabilities.
      2. What Smart360 gains from partnering: Access to construction companies with utility infrastructure projects, project-based ERP expertise for utility capital projects, and estimated $300K-$800K annual revenue from construction-utility crossover customers.
      3. What Foundation gains from partnering with Smart360: Expansion into utility infrastructure market, differentiation in competitive construction software space, and opportunity to serve utility contractors with integrated project and utility management.
      4. Why they would be interested (top 3 motivations):
        • Adjacent market: Utility infrastructure construction is natural extension of core market
        • Project complexity: Smart360's utility expertise enhances complex infrastructure project capabilities
        • Customer retention: Integrated solution reduces risk of customer switching to larger ERP providers
      5. Primary objections/blockers they will raise:
        • "Our construction focus requires deep industry expertise that utility management might dilute"
        • "Integration development costs may exceed potential revenue from limited utility crossover market"
        • "Our customers prefer specialized construction tools over broad utility management platforms"
      6. Suggested partnership model(s):
        • Referral partnership: Foundation refers utility infrastructure customers to Smart360 for 10% finder's fee
        • Joint solution: Limited integration for project data sharing with 90/10 revenue split (Foundation/Smart360)
      7. Go-to-market playbook (3 tactical moves):
        • Target utility contractors and infrastructure builders in Foundation's customer base
        • Develop construction-specific utility project templates and ROI calculators
        • Joint case study development showcasing integrated project and utility asset management
      8. Pilot scope & KPIs (recommended PoV):
        • Integration scope: Project cost data synchronization and asset handover from construction to operations
        • Timeline: 150-day pilot with construction utility contractor
        • KPIs: 20% reduction in project handover time, 15% improvement in asset data accuracy, 90% user adoption rate
      9. Estimated commercial upside (high/medium/low + short rationale): LOW — Construction-utility crossover market is limited, estimated 5-10 customers annually at $30K-$80K each yields $150K-$800K revenue potential.
      10. Technical integration friction (low/medium/high + reasons): MEDIUM — UNVERIFIED integration capabilities as no specific API documentation found; construction-specific data models may not align with utility operations.
      11. Immediate ask/3 one-line outreach messages:
        • Head of Partnerships: "Serve utility infrastructure contractors with integrated project-to-operations handover solutions"
        • Head of Product: "Add utility operations capability for infrastructure projects — complete construction lifecycle"
        • CRO: "Upsell utility management to infrastructure customers — defend against larger ERP competitors"
      12. Evidence & citations (2-3 sources):
        • Construction accounting with project management focus [foundationsoft.com:82, 2024-12-10]
        • $500/month starting pricing for construction ERP [selecthub.com:85, 2024-07-08]
        • UNVERIFIED specific API or integration capabilities — limited technical documentation available
      13. Scores & weighted math:
        • Strategic fit with Smart360 (20%): 45/100 — Limited utility market overlap despite project focus × 0.20 = 9.0
        • Commercial upside (15%): 40/100 — Very limited crossover market potential × 0.15 = 6.0
        • Pricing competitiveness (15%): 70/100 — Mid-range pricing competitive in construction space × 0.15 = 10.5
        • AI advancement (15%): 20/100 — No evidence of AI capabilities in construction ERP × 0.15 = 3.0
        • Market reach (15%): 60/100 — Established in construction but limited beyond that market × 0.15 = 9.0
        • Technical integration ease (10%): 40/100 — UNVERIFIED API capabilities, construction-specific architecture × 0.10 = 4.0
        • Cultural/partner fit (10%): 60/100 — Construction industry focus may limit utility partnership interest × 0.10 = 6.0
        Final Score: 47.5/100

      5. UNANET

      1. Executive summary (1 line): POSITIVE — Project-based ERP for government contractors with strong compliance focus and growing customer satisfaction, suitable for utility government contracts.
      2. What Smart360 gains from partnering: Access to government contractor market serving utilities, DCAA compliance expertise for government utility contracts, project-based ERP capabilities, and estimated $500K-$1.2M annual revenue from government utility contractors.
      3. What Unanet gains from partnering with Smart360: Expansion into utility operations beyond project management, enhanced government utility contractor offerings, increased average deal size through operational modules, and competitive differentiation in crowded GovCon ERP market.
      4. Why they would be interested (top 3 motivations):
        • Government utility fit: Many utility projects involve government contracts requiring DCAA compliance
        • Customer expansion: Smart360 provides operational capabilities beyond Unanet's project focus
        • Competitive advantage: Integrated solution differentiates against pure project management competitors
      5. Primary objections/blockers they will raise:
        • "Our government compliance focus requires specialized resources that utility operations may strain"
        • "Integration complexity with DCAA requirements and utility operational data may create audit risks"
        • "Our customer base expects deep government contracting expertise, not broader utility management"
      6. Suggested partnership model(s):
        • Co-sell agreement: Joint sales for government utility contractors with 70/30 split (Unanet/Smart360)
        • Technology partnership: Certified integration with compliance-focused data sharing and 15% cross-license discount
      7. Go-to-market playbook (3 tactical moves):
        • Target engineering firms and contractors working on government utility infrastructure projects
        • Develop DCAA-compliant integration templates ensuring audit readiness
        • Joint presence at government contracting conferences with utility project case studies
      8. Pilot scope & KPIs (recommended PoV):

        • Integration scope: DCAA-compliant project cost tracking with utility asset integrationtransfer and+ complianceoperations reportingcost centers mapping.
        • Timeline: 180-day150–180 pilotdays (including compliance validation and audit preparationvalidation).
        • KPIs: 100% audit trail retention, reduced time to prepare DCAA auditreports compliance,by 25%25–40%, reduction30% infewer manual reconciliations between project costand trackingoperations effort, 30% improvement in project profitability visibilityledgers.
      9. Estimated commercial upside (high/medium/low + short rationale):upside: MEDIUMGovernmentmoderate ARR per contractor market with $24/month per user pricing butcustomer; higher projectstrategic values;value estimatedin 15-25winning customerscompliance-heavy annually at $40K-$80K yields $600K-$2M revenue potential.deals.

      10. Technical integration friction (low/medium/high + reasons):friction: MEDIUMGovernmentAPIs compliance requirements add complexityexist but Unanetintegrations hasmust APIbe capabilities;designed DCAAaround strict audit requirementsand maycost-accounting limit real-time data sharing flexibility.controls.

      11. Immediate ask/ask / 3 one-line outreach messages:messages

        • HeadPartnerships: of“Deliver Partnerships:DCAA-compliant "Serveproject-to-operations capability for government utility contractors with DCAA-compliant operations integration — expand TAM 40%+"contracts.”
        • HeadProduct: of“Co-develop Product:audit-preserving "Addmappings utilitybetween operationsproject ledgers and operations.”
        • CRO: “Upsell to projectGovCon ERPcustomers by complete government infrastructure solution"
        • CRO: "Upsellbundling operational modulesreadiness toservices existing contractors — increase deal size $40K+ per customer"post-project.”
      12. Evidence & citationsvalidation (2-3 sources):required

        • HighestConfirm customerUnanet’s satisfactionAPI ratingcapabilities amongand project-basedexplicit ERPDCAA providerssupport [unanet.com:88,workflows; 2025-04-15]
        • $24/month per user starting pricingtest with government contractor focus [getapp.com:83, 2025-07-15]
        • DCAAa compliance capabilities for government contracting [erpfocus.com:46, 2025-08-06]checklist.
      13. Scores & weighted math:
        • Strategic fit with Smart360 (20%): 70/100 — Government utility contractor overlap with compliance expertise × 0.20 = 14.0
        • Commercial upside (15%): 70/100 — Solid deal sizes in specialized government market × 0.15 = 10.5
        • Pricing competitiveness (15%): 85/100 — Competitive project-based pricing model × 0.15 = 12.8
        • AI advancement (15%): 40/100 — Limited evidence of AI capabilities in government ERP × 0.15 = 6.0
        • Market reach (15%): 65/100 — Strong in government contracting but limited beyond × 0.15 = 9.8
        • Technical integration ease (10%): 60/100 — API available but compliance requirements add complexity × 0.10 = 6.0
        • Cultural/partner fit (10%): 75/100 — Strong customer satisfaction, partner-friendly approach × 0.10 = 7.5
        Final Score: 66.6/100

      6.

      VAI S2K ENTERPRISE

      1. Executive summary (1 line): POSITIVEMatureEstablished distribution-focuseddistribution/manufacturing ERP with emergingintegration AIcapabilities; capabilities,useful for utilities that have strong integrationsupply-chain platform,or andinventory establishedrequirements mid-market(chemicals, presenceparts, ideal for utility partnerships.spares).

      2. What Smart360 gains from partnering: 

        • Access to VAI's 40+ years of distribution/manufacturing expertise,customers emergingthat Genalso AIoperate integrationutility capabilitiesassets ,(chemical robustdosing, APIsupply logistics).
        • Inventory and EDIprocurement integrationdata platformto ,enable establishedsmarter customerutility basespare-parts of 1000+ installations ,management and estimatedpredictive $800K-$2M annual revenue from distribution customers with utility operations.reordering.

        What VAI gains

        • Ability to offer utilities an operations layer for asset management and maintenance scheduling.
        • Cross-sell opportunities to distribution customers that operate utility facilities.

        Top 3 motivations for them

        1. Expand into utility-related operational software to increase cloud/recurring revenue.
        2. Embed utility use-cases into supply-chain analytics (predictive parts consumption).
        3. Provide customers with a full view from partneringprocurement with Smart360: Entry into utility vertical without R&D investment, differentiation in competitive mid-market ERP space, increased average deal size through utility add-ons, and expansion of cloud services revenue through Smart360 integration.operations.
        4. Why they would be interested (top 3 motivations):
          • Vertical expansion: Utility management adds new vertical to existing distribution/manufacturing focus
          • AI enhancement: Smart360's utility data enhances VAI's Gen AI predictive analytics capabilities
          • Cloud growth: Partnership accelerates VAI's cloud transformation and recurring revenue goals

        Primary objections/objections / blockers they will raise:

        • "OurLegacy architecture (IBM Power Systemsheritage) heritagefor some customers may createcomplicate cloud-to-cloud real-time sync.
        • Channel conflicts with existing resellers or integrators.
        • Need to justify integration challengesinvestment with modern cloud-native utilities"
        • "Distribution focus requires deep supply chain expertise that utility operations management may dilute"
        • "Partnership development costs must be justified against organic growth invs existing verticals"roadmap.
      3. Suggested partnership model(s):models

        • Certified integration: Smart360 certified connector for VAI installations (with middleware where needed).
        • Joint solution partnership:for inventory-driven utilities: 75/25Combine revenueprocurement, splitinventory (VAI/Smart360)and withSmart360 VAImaintenance leading sales to existing customersmodules.
        • TechnologyCo-sell partnership:to distribution customers operating utilities. Smart360 becomes certified VAI integration with co-marketing support and preferred pricing
      4. Go-to-market playbookplays (3 tactical moves):

          1. Target VAI'sdistributors distributionwho customersprovide chemicals/spares to utilities and show combined inventory + asset uptime ROI.
          2. Build a packaged “spares optimization for utilities” use-case and pilot it with utility2–3 service components (water/wastewater treatment chemicals, utility equipment)customers.
          3. DevelopEstablish a joint advisory board for predictive maintenance + supply chain optimization use cases combining utility asset management with distribution analyticsintegration.
          4. Joint customer advisory board including distribution companies with utility operations

      Pilot scope & KPIs (recommended PoV):

      • Integration scope: Real-time inventory andlevels, purchase orders, spare parts BOMs → Smart360 maintenance & work-order synchronization between utility operations and distribution managementflows.
      • Timeline: 120-day90–120 pilotdays with(plus existingany VAImiddleware customerwork havingfor utilitylegacy operationsintegrations).
      • KPIs: 35% improvement in utility inventory turnover, 20%30–40% reduction in stockouts,stockouts for critical spares, 25% reduction in emergency procurement cost, 90% data accuracy acrossin systemspart-location mapping.
    • Estimated commercial upside (high/medium/low + short rationale):upside: MEDIUMVAI'spotential $175/user/monthfor minimumlarger pricingdeal withsizes 20+where userinventory minimumsand createsoperations substantialconverge; deals;requires estimatedtargeted 20-35customer customers annually yields $700K-$2.5M revenue potential.selection.

    • Technical integration friction (low/medium/high + reasons):friction: MEDIUMmodern VAI providesinstances APIshave and integration capabilities butAPIs; legacy IBM Power Systems architecturedeployments may require additional middleware for cloud-native Smart360 integration.middleware/ETL.

    • Immediate ask/ask / 3 one-line outreach messages:messages

      • HeadPartnerships: of“Integrate Partnerships:to "Adddeliver utilityinventory-driven verticalmaintenance for utilities — reduce stockouts and downtime.”
      • Product: “Co-create a spares-optimization playbook combining VAI procurement and Smart360 maintenance.”
      • CRO: “Cross-sell bundled procurement + maintenance offerings to distribution ERP — leverage 40+ years supply chain expertise"
      • Head of Product: "Enhance Gen AI with utility operational data — predictive analytics across utilities"
      • CRO: "Cross-sell utility management to distribution base — $3,500+/month minimum deal upside"customers.”
    • Evidence & citationsvalidation (2-3 sources):required

      • GenConfirm AIVAI solutionsAPI integrationsurface witharea predictivefor analyticsinventory/PO [commercient.com:92, 2025-04-20]
      • $175/month per user minimum pricing with 20+ user requirement [top10erp.org:91, 2008-01-29]
      • APIflows and integrationwhether platformmiddleware capabilitiesis [vai.net:99,required 2025-08-20]for IBM Power-based customers.
    • Scores

      Assumptions & weightedNext math:Steps (recommended, quick)

      • StrategicAll fit with Smart360 (20%): 75/100 — Distribution focus with utility supply chain overlap × 0.20 = 15.0
      • Commercialcommercial upside (15%):statements 75/100are — Higher pricing minimums with established customer base × 0.15 = 11.3
      • Pricing competitiveness (15%): 65/100 — Higher minimum pricing but feature-rich platform × 0.15 = 9.8
      • AI advancement (15%): 60/100 — Emerging Gen AI capabilities but less mature implementation × 0.15 = 9.0
      • Market reach (15%): 80/100 — 40+ years experience, 1000+ installations, strong mid-market × 0.15 = 12.0
      • Technical integration ease (10%): 65/100 — APIs available but legacy architecture challenges × 0.10 = 6.5
      • Cultural/partner fit (10%): 80/100 — Established partner ecosystem, collaborative approach × 0.10 = 8.0
      Final Score: 71.6/100

    • FINAL RANKINGS & RECOMMENDATIONS

      1. EPICOR (81.8/100)estimatesStrongest overall fitvalidate with advancedvendor AI,pricing, robustcontract models, and typical deal sizes.
      2. Next operational step: request each vendor’s API platform,documentation and manufacturing-utilitya customersandbox overlap
      3. ACUMATICAaccount (78.1/100)or a Excellentshort technical fitdiscovery with cloud-native architecture and consumption-based pricing model
      4. VAI S2K ENTERPRISE (71.6/100) — Solid distribution focus with emerging AI capabilities and established customer base
      5. UNANET (66.6/100) — Specialized government contractor market with compliance expertise for utility projects
      6. ACLARIAN (55.0/100) — Limitedcall) to governmentvalidate market but strong pricing model for municipal utilitiesfriction.
      7. FOUNDATIONI can convert each vendor section into a one-slide “board-ready” summary (47.5/100)title, exec Constructionsummary, focus3 withbullets: minimalupside/risks/GTM, utilitypilot overlap& andKPIs). unclearWant technicalme capabilitiesto build that deck now?