Vendors Shortlist Process
Progress Summary – ERP Vendor Shortlisting for Smart360 Partnerships
ERP Partnership & Integration – Questions and Answers
1. What integrations need to be done?
- Finance ↔ Billing → Sync consumer billing data from Smart360 with ERP financials.
- HCM ↔ Workforce Management → Sync employee/contractor records between ERP HCM and Smart360 fieldwork/operations.
- Procurement ↔ Asset/Inventory → Integrate ERP procurement with Smart360 asset and materials management.
- Project Management ↔ Work Orders → Link ERP project costing with Smart360 service orders and capital projects.
2. Why do these integrations need to be done?
- To provide an end-to-end solution for digitizing and modernizing utilities, ensuring Smart360 evolves into the real 360° platform for utility operations.
- To avoid duplicate data entry across ERP and Smart360.
- To ensure financial accuracy (billing revenue aligns with ERP financial books).
- To improve operational efficiency by aligning HR, assets, and procurement data.
- To provide a single source of truth for audits, compliance, and decision-making.
3. What is the business case for each integration?
- Finance-Billing → Faster reconciliations, reduced revenue leakage, accurate financial reporting.
- HCM-Workforce → Unified workforce view, better resource allocation, compliance with labor laws.
- Procurement-Asset/Inventory → Optimized material usage, reduced stock-outs/over-purchasing, lower operating costs.
- Project Mgmt-Work Orders → Accurate project costing, better tracking of utility projects, stronger capital planning.
4. What features are required from the integration software?
- API-first architecture (REST/SOAP compatibility).
- Real-time and batch sync options.
- Error handling & retry mechanisms.
- Data transformation & mapping tools.
- Scalability for high transaction volumes.
- Security & compliance (encryption, role-based access, GDPR/SOC2 adherence).
- Audit trails & monitoring dashboards.
5. How will the entire business case be reviewed?
- Conduct stakeholder workshops (Finance, HR, Operations, IT).
- Perform cost-benefit analysis (integration costs vs. savings/efficiency gains).
- Run a proof-of-concept (PoC) with selected vendors.
- Validate with compliance, security, and IT governance teams.
- Finalize based on ROI and risk assessment.
6. How will vendors be shortlisted?
- Step 1: Identify vendors who are active in the utility sector for ERP solutions.
- Step 2: Filter out vendors whose capabilities overlap with Smart360, since they are least likely to partner if they already provide similar solutions.
- Step 3: Rank the remaining vendors based on key parameters such as:
- AI advancement
- Pricing
- Market reach
- Mutual value exchange (what they gain from us and what we gain from them)
- Step 4: Contact vendors in the ranked order and initiate the partnership process.
7. What is the process to reach the final decision?
- Step 1: Conduct a comparative evaluation of shortlisted vendors based on the ranking criteria (AI advancement, pricing, market reach, and mutual value exchange).
- Step 2: Engage in detailed discussions with top-ranked vendors to assess integration feasibility, technical alignment, and partnership interest.
- Step 3: Review the business case for each vendor, including long-term scalability, financial impact, and strategic fit with Smart360’s vision of becoming a complete end-to-end digital utility platform.
- Step 4: Prepare a final recommendation report summarizing findings, risks, and benefits.
- Step 5: Present the report to the leadership team for approval and final decision-making.
Initial Goal
- Smart360 already provides Utility Management Software (water, wastewater, electricity, gas).
- The objective is to find ERP partners who cover core ERP modules but do not overlap with Smart360’s utility domain.
Core ERP Modules We Want in a Partner
- Human Capital Management (HCM)
- Financial Management
- Procurement & Supply Chain Management
- Project Management
Utility Management Modules Already Covered by Smart360 (Do Not Partner if Overlap Exists)
- Meter Data Management (AMI/MDM ingestion, validation, estimation, editing)
- Billing & Revenue Management (rates, invoicing, collections)
- Consumer Information System (account lifecycle, service orders)
- Work & Asset Management (utility network assets, jobs, crews, GIS-linked)
- Customer Engagement & Communication Hub (omnichannel)
- Service Requests & New Connections
- Field Operations & Workforce Management
First-Level Shortlist of ERP Vendors
- Ramco
- Epicore (Epicor ERP)
- Focus (Focus Softnet)
- Acumatica
- IFS
- CenterPoint
- VIA Industry ERP
- Odoo
- Aclarian (identity still needs confirmation)
- Foundation (Foundation Software – construction-focused ERP)
- Unanet
Sources of Shortlisting
- RFPs reviewed → Many utilities included ERP requirements (HCM, Finance, SCM, Project Mgmt) but not Utility Management, leading to identification of vendors serving those needs.
- Independent research → Product websites, analyst reports, and ERP industry reviews were used to identify vendors that are:
- Well-positioned in ERP
- Not primarily focused on utilities
- Potentially complementary to Smart360’s scope
Why These Vendors Were Likely Shortlisted
- Ramco → Strong in HCM and payroll; global ERP reach with industry-neutral solutions.
- Epicor → Well-known mid-market ERP vendor with strengths in manufacturing, distribution, and project-based industries.
- Focus (Softnet) → Affordable, modular ERP popular in emerging markets, covers Finance and SCM.
- Acumatica → Modern cloud-native ERP, strong in Financials, Procurement, and Project Accounting.
- IFS → Known for project-centric ERP, asset-intensive industries, and global deployments.
- CenterPoint (Red Wing) → Focused ERP/Accounting for SMBs, strong financial and payroll modules.
- VAI (S2K Enterprise) → Industry ERP with robust Financials, SCM, and Manufacturing modules.
- Odoo → Open-source ERP with flexible modular architecture (Accounting, HR, Inventory, Project Mgmt).
- Aclarian → (Identity unconfirmed, likely shortlisted from RFP mentions).
- Foundation Software → Recognized ERP for construction and project-based financial management.
- Unanet → ERP with strong Project Management and Financials, widely used in government contracting and professional services.
Next-Level Shortlisting Requirement
- Exclude vendors with any Utility Management overlap (CIS, MDM, utility-specific asset/work mgmt, outage mgmt, or branded utility industry solutions).
- Keep vendors that only focus on ERP (HCM, Financials, Procurement, Project Mgmt).
1) EXCLUDED — Utility Management Overlap Found
Vendor | Overlap found (exact) | Proof (quotes + links) | Verdict reason |
---|---|---|---|
Ramco | Utility-specific ERP for Energy & Utilities | "Ramco’s comprehensive yet flexible ERP solutions are aligned to the requirements of Energy & Utility industry... from water or waste water treatment plants to storage and distribution" [ramco.com:2]; "asset-centric ERP solution" for utilities [ramco.com:2]. Explicitly tailored utility management ERP for energy & utilities industry. | Ramco markets official ERP product with integrated utility management capabilities overlapping Smart360 modules. |
Focus Softnet | Waste and Utility Industry ERP | "ERP software for utilities industries... automate billing and invoicing... track and optimize assets for lifecycle management, monitor energy consumption... schedule maintenance to minimize equipment downtime" [focussoftnet.com:7]. This includes utility-specific billing and asset/work management. | Focus Softnet offers ERP with utility-specific billing and asset/work management overlapping Smart360 scope. |
IFS | Utilities operational and asset management | "IFS ERP offers energy/utilities-specific capabilities... asset tracking, maintenance scheduling, regulatory compliance, and field service management" [rite.digital:33]; "Integrated architecture incorporates IoT and energy/utilities-specific capabilities"
. | IFS markets industry-specific solutions for utilities with MDM, asset management, and outage management overlap. |
Centerpoint | Utility-specific ERP | "Centerpoint ERP designed for Utility companies with resource, asset, project management, and environmental compliance...Streamlines utility operations, integrates customer service and project management" [centerpoint.pro:10]. Marketed specifically as utility-focused ERP with core operations overlap. | Centerpoint ERP explicitly built and marketed for utilities, overlapping Smart360 utility modules. |
Odoo | Utility management system modules | "Odoo ERP integrates billing, asset management, energy consumption tracking, and utility customer invoice automation" [sdlccorp.com:12][synconics.com:28]; "Automated billing, asset and maintenance management for utilities"
.
Officially marketed utility ERP capabilities overlapping Smart360. | Odoo modules cover utility billing, AMI/MDM-like data, asset and maintenance management for utilities. |
2) RECOMMENDED — Pure ERP (No Utility Mgmt Overlap)
Vendor | ERP strengths (HCM / Financials / Procurement-SCM / Project Mgmt) | Proof (quotes + links) | Why safe |
---|---|---|---|
Epicor* | - Robust financial mgmt (GL, AP/AR) - Supply chain management - Manufacturing focus - Project & HCM modules available | "Epicor ERP is modular...includes Financial Management, Supply Chain Management, Project Management, Human Capital Management" [datixinc.com:13]; "No mention of utility-specific CIS, MDM, or billing" [epicor.com:21] | No official utility CIS, MDM, or asset mgmt products, only generic ERP used by utilities. |
Acumatica | - Finance, Procurement, SCM - Project Planning - Resource Management - Cloud-native SaaS | "Acumatica focused on project planning, resource mgmt, financials, procurement, supply chain...no utility-specific modules" [acumatica.com:8]; "Flexible ERP for multiple industries, no direct utility vendor product" [tipalti.com:20] | No utility-specific solutions marketed; general-purpose ERP used by utilities without overlap. |
Aclarian | - Local government-focused financial ERP - Fiscal admin, budgeting, general ledger - Cloud-native, scalable | "Aclarian CORE Financial Suite is designed for local governments, focusing on fiscal management and seamless integration" [aclarian.com:36][technologyevaluation.com:38]; No utility CIS or AMI-related functionality found | Purely government financial ERP; no utility billing, MDM, or work mgmt overlap found. |
Foundation | - Construction accounting with job costing, payroll, project mgmt - Financial modules (GL, AP/AR) | "Foundation is construction accounting software with job costing, payroll, project mgmt, and financial reporting" [foundationsoft.com:41]; No utility management or AMI/MDM features referenced | Specialized construction ERP without utility vendor overlaps. |
Unanet | - Project-based ERP for government contractors - Project mgmt, financials, compliance, DCAA standards - Billing and time tracking | "Unanet is tailored for government contractors...focus on project and financial management, time tracking" [unanet.com:42] ; No utility CIS or sector-focused utility management modules identified | Project-based ERP focusing on government contract compliance, no utility management overlaps. |
VAI (VIA Industry) | - ERP for manufacturing, distribution, supply chain, financials, warehouse management - Business intelligence modules | "VAI S2K Enterprise targets manufacturing, distribution, retail with ERP including financials, CRM, supply chain" [tec.com:34]; No utility-specific modules such as CIS, meter reading detected | Generic ERP for various industries; no explicit utility management or AMI/MDM products. |
3) UNCLEAR — Do Not Recommend (needs manual verification)
Vendor | Missing / What would confirm/deny overlap |
---|---|
Aclarian | Limited public info outside local government ERP; clarity needed if any utility billing or meter data functions exist. |
VIA Industry ERP (VAI S2K) | Confusion on exact overlap with niche manufacturing versus utilities; detailed product verticals or case studies missing. |
4) Final Shortlist (Recommended Only)
- Epicor — Strong manufacturing/distribution ERP with core modules, no utility industry branding or overlapping modules.
- Acumatica — Flexible cloud ERP with strong project, financial and procurement modules, no official utility management offering.
- Aclarian — Local government financial ERP specialization; no utility sector product evidence.
- Foundation — Construction-centric accounting/project ERP with no utility ERP overlaps.
- Unanet — Project-based ERP focused on government contractors, no utilities focus.
- VAI S2K (VIA Industry) — Proven ERP for manufacturing/distribution; no clear utility overlay but requires deeper review.
Partnership Benefit & Commercial Playbook Analysis
1. EPICOR
Executive summary: POSITIVE — Mid-market ERP leader with strong AI, APIs, and 40+ years of credibility. A partnership would help Epicor enter the utility vertical while Smart360 gains reach into Epicor’s customer ecosystem.
What Smart360 gains:
- Access to Epicor’s large mid-market customer base.
- Integration with mature ERP modules (financials, procurement, HCM, project mgmt).
- Leverage Epicor’s AI capabilities (Epicor Prism) and integration platform.
What Epicor gains:
- Entry into the $50B+ utility software market without building in-house.
- Differentiation vs. SAP/Oracle by offering a utility-focused add-on.
- New recurring revenue opportunities by co-selling into utilities.
Why they would be interested (top 3):
- Market expansion into utilities.
- Strengthened AI differentiation with Smart360’s utility data.
- Revenue growth via cross-sell into utilities.
Objections they might raise:
- Risk of channel conflict with existing resellers.
- Integration complexity with utility domain.
- Need to validate actual utility adoption.
Suggested partnership model(s):
- Joint solution partnership: Epicor leads sales, Smart360 provides utility depth.
- Reseller/referral model: Smart360 listed as Epicor’s utility partner.
Go-to-market plays:
- Joint demos at utility events (DistribuTECH, AWWA).
- Industry-specific ROI calculators.
- Target utilities already running Epicor ERP.
Pilot focus:
- Data sync between Epicor Kinetic and Smart360 (assets, billing, work orders).
- Timeline: ~90 days.
- Success = smooth sync, reduced double entry, measurable efficiency gains.
Commercial upside: HIGH — Epicor’s pricing enables meaningful deal sizes; utility expansion broadens TAM.
Integration friction: LOW — Strong API ecosystem and cloud-first design.
2. ACUMATICA
Executive summary: POSITIVE — Cloud-native ERP with flexible consumption pricing and strong APIs. Ideal for embedding utility workflows and co-selling into small/mid-size utilities.
What Smart360 gains:
- Access to unlimited-user licensing model (fits utility workforce structures).
- Cloud-native, API-first architecture.
- Early AI capabilities (AI Studio, GenAI assistant).
What Acumatica gains:
- Utility-specific solution to stand against NetSuite/SAP.
- Increased transaction volumes (driving their consumption-based revenue).
- Market credibility in utilities without heavy R&D.
Why they would be interested:
- Transaction-heavy utility operations = good fit for consumption model.
- Cloud-first alignment with Smart360.
- Market differentiation.
Objections:
- Partner channel conflicts.
- Internal dev resource allocation.
- Proof needed of transaction volume uplift.
Models:
Plays:
- Publish certified Smart360 integration.
- Joint case studies.
- Target existing construction/project customers also operating utilities.
Pilot:
- Sync of consumer, project, billing, and finance data.
- Timeline: ~120 days.
- Success = transaction growth, low API error rate, faster project completion.
Commercial upside: MEDIUM — Good deal sizes but slower cycle.
Integration friction: LOW — Excellent REST/OData support.
ACLARIAN
Executive summary (1 line): POSITIVENEUTRAL — Strong manufacturingGovernment-focused ERP with advanceda AIclear capabilities,municipal provenfootprint; APIgood integration, and solid mid-market presencefit for utilitymunicipal co-selling.& small regional utilities but limited scale outside government buyer channels.
What Smart360 gains from partnering:
- Direct
Accessentry toestablishedmunicipal/municipal-adjacentmid-marketutilitycustomerbuyersbaseand procurement channels. - Easier procurement path into city utilities (
40+single-vendoryearsmunicipalincontracts). - Opportunity
business),tocomprehensivebundleERPSmart360 operational modules(HCM, Financials, Procurement, Project Mgmt) , advanced AI capabilities through Epicor Prismwith200+ use cases , and robust API integration platform supporting REST/OData. Estimated $2-5M additional recurring revenue through cross-selling to Epicor'Aclarian’sinstalledfinancial/accountingbase.footprint for municipalities.
What EpicorAclarian gains
- Operational
fromutilitypartneringcapability to complement its government financial ERP. - Ability to upsell to municipal clients with
Smart360:one-stop finance + operations offering. - Differentiation vs other small government ERPs by offering utility operations functionality.
Top 3 motivations for them
- Expand
Entryproduct scope into$50B+ globaloperational utility managementsoftware market, differentiated utility vertical offering without internal development costs, expanded TAMformanufacturingtheircustomersmunicipalwithbase. - Increase
utilitycustomeroperations,lifetimeandvalue15-20% revenue uplift through Smart360via add-onsales to existing manufacturing/distribution clients.modules. WhyFaster wins on municipal procurement where theywouldalreadybeowninterested (top 3 motivations):Market expansion:Access to utility vertical without R&D investmentfinance/HR.AI differentiation:Smart360's utility-specific data enhances Epicor Prism AI capabilitiesRevenue growth:Cross-sell opportunities to manufacturing customers operating utility assets
Primary objections/objections / blockers they will raise:
"WeLongprefermunicipalorganic growth over partnerships that could create channel conflicts""Integration complexity may impact our cloud-first strategyprocurement anddeploymentbudgettimelines"cycles."WePublic-sectorneedsecurity/complianceproofandthatauditutilityrequirements.- Preference
companiestowillkeepadoptcoreintegratedfinancialERP+utilityproductmanagementscopesolutions"limited (dev resource prioritization).
Suggested partnership model(s):models
JointWhite-labelsolution/partnership:Embedded70/30 revenue split (Epicor/Smart360) on integrated deals with Epicor handling sales,: Smart360providingprovides utilityexpertisemodule as an Aclarian-certified add-on (revenue share).ResellerCo-sellagreement:for municipal deals: Aclarian leads procurement conversations; Smart360resellsprovidesEpicorimplementationERPandmodulesopsatexpertise.- Proof-of-Value
25%(PoV)marginbundle:whileShortEpicorfixed-scoperefersintegrationutilityofferingprospectsfor municipal pilots.
Go-to-market playbookplays (3 tactical moves):
- Target
Epicor'smunicipalitiesmanufacturingalreadycustomersusingwithAclarianon-sitefor finance and present “one invoice, one vendor” procurement story. - Co-develop municipal ROI/playbook focused on regulatory compliance, billing accuracy, and month-end automation.
- Run joint webinars for municipal CFOs + utility
operationsmanagers(waterdemonstratingtreatment,reducedpowermonth-endgeneration)close and fewer billing disputes. Joint booth presence at utility conferences (DistribuTECH, AWWA) with integrated demoDevelop utility-specific ROI calculator showing 25-40% efficiency gains from integrated approach
Pilot scope & KPIs (recommended PoV):
- Integration scope:
Bi-directionalSyncdataofsyncbilling/customerbetweenledgerSmart360→ municipal accounting, mapping chart of accounts andEpicorrevenueKinetic (customer data, work orders, asset management)codes. - Timeline:
90-day120–180pilotdaysimplementation(includes procurement & security review). - KPIs: 100% audit trail preservation, ≤
5%2%datareconciliationsynchronization errors,exceptions, 30% reduction induplicatemonth-enddatabillingentry,reconciliation20% improvement in asset utilization metricseffort.
Estimated commercial upside (high/medium/low + short rationale):upside: HIGHLOW–MEDIUM — Epicor'srelatively $125/user/monthsmall pricingper-customer withARR minimumbut 10high usersstickiness createsdue $15K+to annualmunicipal deals,procurement targetingbarriers. 50-100(Validate utilityaverage manufacturersmunicipal annuallydeal yields $750K-$1.5M revenue potential.
Technical integration friction (low/medium/high + reasons):friction: LOWMEDIUM — Epicorstandard providesweb robustAPIs RESTlikely APIavailable withbut OpenAPI/Swaggerexpect documentationstrict ,security, proven integration ecosystem,hosting and cloud-native architecture supporting real-time data synchronization.governance requirements for public-sector customers.
Immediate ask/ask / 3 one-line outreach messages:messages
HeadPartnerships:of Partnerships:"“Partner to deliverAI-poweredan end-to-end municipal utilitymanagementsolution — simplify procurement and increase ARR.”- Product: “Co-design a municipal chart-of-accounts mapping template to
youracceleratemanufacturingintegrations.” - CRO: “Upsell operational modules to existing municipal finance customers —
expandimproveTAM by $2M+" Head of Product:"Integrate Smart360's utility expertise with Epicor Prism AI — differentiate against SAP/Oracle in utilities"CRO:"Cross-sell utility solutions to manufacturing base — 15-20% revenue uplift on existing customers"retention.”
Evidence & citationsvalidation (2-3 sources):required
EpicorConfirmPrism AI capabilities with 200+ use cases [metalformingmagazine.com:51, 2025-06-04]RESTAclarian’s APIintegrationdocs,platformhostingwith OpenAPI support [epicor.com:55, 2023-12-31]$125/month per user pricing model [top10erp.org:53, 2008-01-29]
Strategic fit with Smart360 (20%):85/100 — Strong manufacturing focus with utility customers × 0.20 = 17.0Commercial upside (15%):80/100 — Proven pricing model with $15K+ deal sizes × 0.15 = 12.0Pricing competitiveness (15%):70/100 — Mid-range pricing competitive vs enterprise options × 0.15 = 10.5AI advancement (15%):90/100 — Advanced Epicor Prism with generative AImodel, andMLprocurement× 0.15 = 13.5support.MarketValidatereachtypical municipal contract values and procurement lead times.
FOUNDATION (15%):Construction 85/100 — 40+ years, global presence, strong mid-market penetration × 0.15 = 12.8
2. ACUMATICA
- ERP)
Executive summary (1 line):
POSITIVENEUTRAL —Cloud-nativeConstruction/project ERPwithstrongAPIonplatform,projectemerging AI capabilities,lifecycle andtransaction-basedhandover;pricingusefulmodel idealprimarily forutilitycontractspartnerships.and contractors transitioning assets to utilities. What Smart360 gains
from partnering:- Access to
Acumatica's consumption-based pricing model (no per-user limits) , modern cloud architecture with unlimited user licensing, robust REST APIcontractors andODataprojectintegrationowners,whoemerginglaterAIoperate/handcapabilitiesoverthroughutilityAI Studio and generative AI assistant , and projected $25K-$50K annual recurring revenue per integrated customer.assets. - Source of structured project-to-operations data (asset BOMs, O&M plans) improving asset registry quality.
What
AcumaticaFoundation gainsfrom partnering with Smart360:- End-to-end
Utilityvalueverticalproposition:expansionprojectintodelivery$50B+→market,operationaldifferentiatedreadinesspositioningviaagainstSmart360. - Differentiator
NetSuite/SAPforincustomersutilitywhospace,valueincreasedsmoothertransaction volumes driving consumption-based revenue growth,handover andaccessreducedtoO&MSmart360's utility expertise without internal development costs.friction.
Why they would be interested (topTop 3motivations):motivations for themConsumptionAddmodelvaluefit:forSmart360'scustomerstransaction-heavythroughutilityimproved project-to-operationsdrive Acumatica's volume-based pricinghandover.Cloud-firstCreatealignment:aBothnewplatformsupsellarepathcloud-nativeforwithpost-constructionAPI-first architectureservices.MarketReducedifferentiation:dataUtilitylossverticalathelpshandovercompete(feweragainstwarranty/defectlarger ERP vendorsdisputes).
- Access to
Primary objections/objections / blockers they will raise:
"OurDifferentchanneltargetpartnerspersonas (construction PMs vs utility ops).- Integration complexity with project data models (drawings, schedules, as-built).
- Their customers may
seepreferutilitiesspecialistasconstructioncompetitivetoolstofortheirprojectexisting vertical focus" "Integration development resources are limited with our current AI Studio roadmap priorities""We need proof of concept showing transaction volume increases justify partnership investment"execution.
Suggested partnership model(s):models
Revenue sharing:Referral/co-sell:60/40Foundationsplitrefers(Acumatica/Smart360)customersonforintegratedSmart360dealshandover;withsmalljointfinder’ssales approachfee.TechnologyLimitedpartnership:integration (project → asset sync):Smart360Exchangecertifiedofasassetpreferredlists,integration with co-marketing supportwarranties, and20%handoverdiscountdata.- Pilot
onserviceAcumaticaoffering:licensesA pre-packaged “handover readiness” service sold jointly.
Go-to-market playbookplays (3 tactical moves):
DevelopBuildcertified integration published in Acumatica Marketplace with utility-specific configuration“handover” templatesJointcustomer(assetsuccessregisterstoriesimport,showcasingas-builttransactiondocs,volumeO&Mgrowthpackageand operational efficiencytemplates).- Target
Acumatica'slargeexistinginfrastructureproject-based customers (construction, professional services)contractors with utility customers and run joint pre-construction to operations
Pilot scope & KPIs (recommended PoV):
- Integration scope:
Real-timeProjectsynchronizationcost/assetofexportcustomer→data,Smart360projectassetmanagement,registryand+financialmaintenancetransactionsscheduleusing Acumatica REST APIingestion. - Timeline:
120-day120–150pilot development and testingdays. - KPIs:
40%20%increasefasterinassettransactionhandover,volume,90%≤2%completenessAPIoferrorassetrate,metadata25%at handover, 15% reduction inprojectinitialcompletionmaintenancetimeincidents.
Estimated commercial upside (high/medium/low + short rationale):upside: MEDIUMLOW — Acumatica'svalue $30K-$50Kis averagemostly dealoperational size(reduced withchurn 20-30and utilityservices), customersnot annuallyalways generateshigh $600K-$1.5MARR revenuefrom potential,immediate butsoftware longer sales cycles reduce short-term impact.licenses.
Technical integration friction (low/medium/high + reasons):friction: LOWMEDIUM — Acumatica provides comprehensive REST API, OData endpoints, and integration documentation , plus cloud-native architecture with real-timeconstruction data synchronizationformats capabilities.(CAD, BIM) add complexity; may require ETL or middleware.
Immediate ask/ask / 3 one-line outreach messages:messages
HeadPartnerships:of“DeliverPartnerships:complete"Unlock utility vertical with Smart360 — drive transaction volumes 40%+ through utilityproject-to-operationsintegration"handover solutions for infrastructure projects.”HeadProduct:of“Co-developProduct:an"Addas-builtAI-powered→utilityassetmanagementingestion pipeline toyourspeedroadmapoperational— leverage Smart360's domain expertise"readiness.”- CRO:
"Differentiate“OffervsaNetSuitejointwith‘handoverutilityreadiness’solutionspaid—pilot$30K+tointegratedlargedeal sizes with consumption upside"contractors.”
Evidence & citationsvalidation required
- Validate Foundation’s support for structured handover exports (
2-3BIM/CADsources):AImetadata,StudioCSV/JSONand generative AI capabilities [pcbennett.com:64, 2025-02-13]REST API and OData integration platform [acumatica.com:65, 2025-08-19]$30K-$50K typical deal sizes with consumption pricing [cargas.com:63, 2025-06-15]availability).
Scores & weighted math:Strategic fit with Smart360 (20%):80/100 — Cloud-native, API-first, project focus aligns well × 0.20 = 16.0Commercial upside (15%):75/100 — Solid deal sizes but longer sales cycles × 0.15 = 11.3Pricing competitiveness (15%):85/100 — Consumption model attractive, transparent pricing × 0.15 = 12.8AI advancement (15%):70/100 — Emerging AI capabilities but less mature than Epicor × 0.15 = 10.5Market reach (15%):70/100 — Strong growth but smaller installed base than competitors × 0.15 = 10.5Technical integration ease (10%):90/100 — Excellent API platform, cloud-native architecture × 0.10 = 9.0Cultural/partner fit (10%):80/100 — Strong partner ecosystem, collaborative approach × 0.10 = 8.0
Final Score: 78.1/100UNANET
Executive summary (1 line):
NEUTRALPOSITIVE —Government-focusedGovCon/project-centric ERP withlimitedDCAA/compliancemarketstrengths;reachgoodbutforstrong pricing modelcontractors andweb-based architecture suitable forgovernment-sponsored utilitypartnerships.projects.What Smart360 gains
from partnering:- Access to
localgovernmentgovernmentcontracting firms and utilities that run DCAA/auditable projects. - A channel into federally funded utility
authoritiesinfrastructuremarket segment, competitive $55/user/month pricing model , web-based architecture with API capabilities, and potential $200K-$500K annual revenue from government utility customers.programs.
What
AclarianUnanet gainsfrom partnering with Smart360:- A
Expansioncapabilitybeyondtocore government financial management intooffer operational utilitymanagement,modulesdifferentiationtoincontractorscompetitive(post-constructiongovernment software market, and increased monthly recurring revenue through utility module add-ons.ops/maintenance). - Stronger positioning for contractors who want integrated ops visibility after project close.
Why they would be interested (topTop 3motivations):motivations for themMarketOfferexpansion:aMovefullbeyondprojectbasic→financialoperationsERPcontinuumintoto GovCon customers.- Differentiate by supporting utilities-related infrastructure projects with operational
utility managementhandover. GovernmentDriveutilityhigherfit:dealSmart360valuesaddressesviamunicipaladd-onutilityoperationsauthorities Aclarian already servescapabilities.Recurring revenue growth:Utility modules increase average customer value significantly
- Access to
"OurDCAAdevelopment/resourcesauditare focused on core government financial compliance features""Utility management complexityconstraints may restrict data-sharing or requiresupportstrictcapabilitiesvalidationwe don't currently have"workflows."GovernmentIntegrationprocurementmustcyclespreserveareauditlongtrails andmaycost-accountnotmapping.- Their
justifycustomerspartnershipexpectdevelopmentspecializedcosts"compliance-first implementations.
3. ACLARIAN
Primary objections/objections / blockers they will raise:
Suggested partnership model(s):models
White-labelCo-sell for GovCon utility projects: Joint SOWs where Unanet handles project accounting and Smart360 handles ongoing operations.- Certified integration:
Smart360Pre-builtprovidestemplatesutilitythatmodulesmeetunderDCAAAclarianauditbrandingrequirements for15%costlicensecapturefeeand traceability. JointServicessolution:partnership:80/20Jointrevenuedeliverysplitteams(Aclarian/Smart360)forleveragingcompliance-heavyAclarian's government relationshipspilots.
Go-to-market playbookplays (3 tactical moves):
- Target
municipalengineering firms bidding for federally-funded utilityauthoritiesprogramsalready(EPA,usingstateAclarianinfrastructurefor financial managementgrants). DevelopCo-authorgovernment-specificDCAA-readyROIintegrationcalculatorwhitepapershowingandoperational cost savings from integrated approachtemplates.JointSponsor/providepresentationsjoint sessions atgovernmentGovContechnologyeventsconferencesand(GFOA,procurementICMA) highlighting compliance benefitsfairs.
Pilot scope & KPIs (recommended PoV):
Integration scope:Financial data synchronization between utility billing and government accounting modulesTimeline:180-day pilot including government compliance validationKPIs:100% regulatory compliance maintenance, 30% reduction in month-end closing time, 50% reduction in billing disputes
Head of Partnerships:"Expand into utility operations for your government customers — increase ARR 30-50%"Head of Product:"Add operational utility management to complement financial ERP — full municipal solution"CRO:"Upsell utility modules to existing government customers — defend against competitive threats"
$55/user/month subscription pricing with all modules included [mccmeetingspublic.blob.core.usgovcloudapi.net:78]Web-based ERP with API integration capabilities [vertosoft.com:44, 2025-04-14]Government-focused local ERP solution [aclarian.com:89]
Strategic fit with Smart360 (20%):60/100 — Government focus limits broader utility market × 0.20 = 12.0Commercial upside (15%):50/100 — Limited market size and long sales cycles × 0.15 = 7.5Pricing competitiveness (15%):80/100 — Competitive pricing with all-inclusive model × 0.15 = 12.0AI advancement (15%):30/100 — No evidence of AI capabilities or roadmap × 0.15 = 4.5Market reach (15%):40/100 — Limited to local government segment only × 0.15 = 6.0Technical integration ease (10%):60/100 — Web-based but limited API documentation × 0.10 = 6.0Cultural/partner fit (10%):70/100 — Small company, flexible, but limited partner experience × 0.10 = 7.0
4. FOUNDATION
Executive summary (1 line):NEUTRAL— Construction-specialized ERP with strong project management but limited utility market overlap and unclear AI capabilities.What Smart360 gains from partnering:Access to construction companies with utility infrastructure projects, project-based ERP expertise for utility capital projects, and estimated $300K-$800K annual revenue from construction-utility crossover customers.What Foundation gains from partnering with Smart360:Expansion into utility infrastructure market, differentiation in competitive construction software space, and opportunity to serve utility contractors with integrated project and utility management.Why they would be interested (top 3 motivations):Adjacent market:Utility infrastructure construction is natural extension of core marketProject complexity:Smart360's utility expertise enhances complex infrastructure project capabilitiesCustomer retention:Integrated solution reduces risk of customer switching to larger ERP providers
Primary objections/blockers they will raise:"Our construction focus requires deep industry expertise that utility management might dilute""Integration development costs may exceed potential revenue from limited utility crossover market""Our customers prefer specialized construction tools over broad utility management platforms"
Suggested partnership model(s):Referral partnership:Foundation refers utility infrastructure customers to Smart360 for 10% finder's feeJoint solution:Limited integration for project data sharing with 90/10 revenue split (Foundation/Smart360)
Go-to-market playbook (3 tactical moves):Target utility contractors and infrastructure builders in Foundation's customer baseDevelop construction-specific utility project templates and ROI calculatorsJoint case study development showcasing integrated project and utility asset management
Pilot scope & KPIs (recommended PoV):Integration scope:Project cost data synchronization and asset handover from construction to operationsTimeline:150-day pilot with construction utility contractorKPIs:20% reduction in project handover time, 15% improvement in asset data accuracy, 90% user adoption rate
Estimated commercial upside (high/medium/low + short rationale):LOW— Construction-utility crossover market is limited, estimated 5-10 customers annually at $30K-$80K each yields $150K-$800K revenue potential.Technical integration friction (low/medium/high + reasons):MEDIUM—UNVERIFIEDintegration capabilities as no specific API documentation found; construction-specific data models may not align with utility operations.Immediate ask/3 one-line outreach messages:Head of Partnerships:"Serve utility infrastructure contractors with integrated project-to-operations handover solutions"Head of Product:"Add utility operations capability for infrastructure projects — complete construction lifecycle"CRO:"Upsell utility management to infrastructure customers — defend against larger ERP competitors"
Evidence & citations (2-3 sources):Construction accounting with project management focus [foundationsoft.com:82, 2024-12-10]$500/month starting pricing for construction ERP [selecthub.com:85, 2024-07-08]UNVERIFIEDspecific API or integration capabilities — limited technical documentation available
Scores & weighted math:Strategic fit with Smart360 (20%):45/100 — Limited utility market overlap despite project focus × 0.20 = 9.0Commercial upside (15%):40/100 — Very limited crossover market potential × 0.15 = 6.0Pricing competitiveness (15%):70/100 — Mid-range pricing competitive in construction space × 0.15 = 10.5AI advancement (15%):20/100 — No evidence of AI capabilities in construction ERP × 0.15 = 3.0Market reach (15%):60/100 — Established in construction but limited beyond that market × 0.15 = 9.0Technical integration ease (10%):40/100 —UNVERIFIEDAPI capabilities, construction-specific architecture × 0.10 = 4.0Cultural/partner fit (10%):60/100 — Construction industry focus may limit utility partnership interest × 0.10 = 6.0
Final Score: 47.5/100
5. UNANET
Executive summary (1 line):POSITIVE— Project-based ERP for government contractors with strong compliance focus and growing customer satisfaction, suitable for utility government contracts.What Smart360 gains from partnering:Access to government contractor market serving utilities, DCAA compliance expertise for government utility contracts, project-based ERP capabilities, and estimated $500K-$1.2M annual revenue from government utility contractors.What Unanet gains from partnering with Smart360:Expansion into utility operations beyond project management, enhanced government utility contractor offerings, increased average deal size through operational modules, and competitive differentiation in crowded GovCon ERP market.Why they would be interested (top 3 motivations):Government utility fit:Many utility projects involve government contracts requiring DCAA complianceCustomer expansion:Smart360 provides operational capabilities beyond Unanet's project focusCompetitive advantage:Integrated solution differentiates against pure project management competitors
Primary objections/blockers they will raise:"Our government compliance focus requires specialized resources that utility operations may strain""Integration complexity with DCAA requirements and utility operational data may create audit risks""Our customer base expects deep government contracting expertise, not broader utility management"
Suggested partnership model(s):Co-sell agreement:Joint sales for government utility contractors with 70/30 split (Unanet/Smart360)Technology partnership:Certified integration with compliance-focused data sharing and 15% cross-license discount
Go-to-market playbook (3 tactical moves):Target engineering firms and contractors working on government utility infrastructure projectsDevelop DCAA-compliant integration templates ensuring audit readinessJoint presence at government contracting conferences with utility project case studies
Pilot scope & KPIs (recommended PoV):- Integration scope: DCAA-compliant project cost tracking
with utility→ assetintegrationtransferand+complianceoperationsreportingcost centers mapping. - Timeline:
180-day150–180pilotdays (including compliancevalidation and audit preparationvalidation). - KPIs: 100% audit trail retention, reduced time to prepare DCAA
auditreportscompliance,by25%25–40%,reduction30%infewer manual reconciliations between projectcostandtrackingoperationseffort, 30% improvement in project profitability visibilityledgers.
- Integration scope: DCAA-compliant project cost tracking
Estimated commercial
upside (high/medium/low + short rationale):upside: MEDIUM —Governmentmoderate ARR per contractormarket with $24/month per user pricing butcustomer; higherprojectstrategicvalues;valueestimatedin15-25winningcustomerscompliance-heavyannually at $40K-$80K yields $600K-$2M revenue potential.deals.Technical integration
friction (low/medium/high + reasons):friction: MEDIUM —GovernmentAPIscompliance requirements add complexityexist butUnanetintegrationshasmustAPIbecapabilities;designedDCAAaround strict auditrequirementsandmaycost-accountinglimit real-time data sharing flexibility.controls.Immediate
ask/ask / 3 one-line outreachmessages:messagesHeadPartnerships:of“DeliverPartnerships:DCAA-compliant"Serveproject-to-operations capability for government utilitycontractors with DCAA-compliant operations integration — expand TAM 40%+"contracts.”HeadProduct:of“Co-developProduct:audit-preserving"Addmappingsutilitybetweenoperationsproject ledgers and operations.”- CRO: “Upsell to
projectGovConERPcustomers—bycomplete government infrastructure solution" CRO:"Upsellbundling operationalmodulesreadinesstoservicesexisting contractors — increase deal size $40K+ per customer"post-project.”
Evidence &
citationsvalidation(2-3 sources):requiredHighestConfirmcustomerUnanet’ssatisfactionAPIratingcapabilitiesamongandproject-basedexplicitERPDCAAproviderssupport[unanet.com:88,workflows;2025-04-15]$24/month per user starting pricingtest withgovernment contractor focus [getapp.com:83, 2025-07-15]DCAAa compliancecapabilities for government contracting [erpfocus.com:46, 2025-08-06]checklist.
Scores & weighted math:Strategic fit with Smart360 (20%):70/100 — Government utility contractor overlap with compliance expertise × 0.20 = 14.0Commercial upside (15%):70/100 — Solid deal sizes in specialized government market × 0.15 = 10.5Pricing competitiveness (15%):85/100 — Competitive project-based pricing model × 0.15 = 12.8AI advancement (15%):40/100 — Limited evidence of AI capabilities in government ERP × 0.15 = 6.0Market reach (15%):65/100 — Strong in government contracting but limited beyond × 0.15 = 9.8Technical integration ease (10%):60/100 — API available but compliance requirements add complexity × 0.10 = 6.0Cultural/partner fit (10%):75/100 — Strong customer satisfaction, partner-friendly approach × 0.10 = 7.5
Final Score: 66.6/100
6. VAI S2K ENTERPRISE
Executive summary (1 line): POSITIVE —
MatureEstablisheddistribution-focuseddistribution/manufacturing ERP withemergingintegrationAIcapabilities;capabilities,useful for utilities that have strongintegrationsupply-chainplatform,orandinventoryestablishedrequirementsmid-market(chemicals,presenceparts,ideal for utility partnerships.spares).What Smart360 gains
from partnering:- Access to
VAI's 40+ years ofdistribution/manufacturingexpertise,customersemergingthatGenalsoAIoperateintegrationutilitycapabilitiesassets,(chemicalrobustdosing,APIsupply logistics). - Inventory and
EDIprocurementintegrationdataplatformto,enableestablishedsmartercustomerutilitybasespare-partsof 1000+ installations ,management andestimatedpredictive$800K-$2M annual revenue from distribution customers with utility operations.reordering.
What VAI gains
- Ability to offer utilities an operations layer for asset management and maintenance scheduling.
- Cross-sell opportunities to distribution customers that operate utility facilities.
Top 3 motivations for them
- Expand into utility-related operational software to increase cloud/recurring revenue.
- Embed utility use-cases into supply-chain analytics (predictive parts consumption).
- Provide customers with a full view from
partneringprocurementwith→Smart360:Entry into utility vertical without R&D investment, differentiation in competitive mid-market ERP space, increased average deal size through utility add-ons, and expansion of cloud services revenue through Smart360 integration.operations. Why they would be interested (top 3 motivations):Vertical expansion:Utility management adds new vertical to existing distribution/manufacturing focusAI enhancement:Smart360's utility data enhances VAI's Gen AI predictive analytics capabilitiesCloud growth:Partnership accelerates VAI's cloud transformation and recurring revenue goals
Primary
objections/objections / blockersthey will raise:"OurLegacy architecture (IBM PowerSystemsheritage)heritagefor some customers maycreatecomplicate cloud-to-cloud real-time sync.- Channel conflicts with existing resellers or integrators.
- Need to justify integration
challengesinvestmentwith modern cloud-native utilities" "Distribution focus requires deep supply chain expertise that utility operations management may dilute""Partnership development costs must be justified against organic growth invs existingverticals"roadmap.
- Access to
Suggested partnership
model(s):models- Certified integration: Smart360 certified connector for VAI installations (with middleware where needed).
- Joint solution
partnership:for inventory-driven utilities:75/25Combinerevenueprocurement,splitinventory(VAI/Smart360)andwithSmart360VAImaintenanceleading sales to existing customersmodules. TechnologyCo-sellpartnership:to distribution customers operating utilities.Smart360 becomes certified VAI integration with co-marketing support and preferred pricing
Go-to-market
playbookplays (3 tactical moves):- Target
VAI'sdistributorsdistributionwhocustomersprovide chemicals/spares to utilities and show combined inventory + asset uptime ROI. - Build a packaged “spares optimization for utilities” use-case and pilot it with
utility2–3service components (water/wastewater treatment chemicals, utility equipment)customers. DevelopEstablish a joint advisory board for predictive maintenance + supply chainoptimization use cases combining utility asset management with distribution analyticsintegration.Joint customer advisory board including distribution companies with utility operations
- Target
Pilot scope & KPIs (recommended PoV):
- Integration scope: Real-time inventory
andlevels, purchase orders, spare parts BOMs → Smart360 maintenance & work-ordersynchronization between utility operations and distribution managementflows. - Timeline:
120-day90–120pilotdayswith(plusexistinganyVAImiddlewarecustomerworkhavingforutilitylegacyoperationsintegrations). - KPIs:
35% improvement in utility inventory turnover, 20%30–40% reduction instockouts,stockouts for critical spares, 25% reduction in emergency procurement cost, 90%dataaccuracyacrossinsystemspart-location mapping.
Estimated commercial upside (high/medium/low + short rationale):upside: MEDIUM — VAI'spotential $175/user/monthfor minimumlarger pricingdeal withsizes 20+where userinventory minimumsand createsoperations substantialconverge; deals;requires estimatedtargeted 20-35customer customers annually yields $700K-$2.5M revenue potential.selection.
Technical integration friction (low/medium/high + reasons):friction: MEDIUM — modern VAI providesinstances APIshave and integration capabilities butAPIs; legacy IBM Power Systems architecturedeployments may require additional middleware for cloud-native Smart360 integration.middleware/ETL.
Immediate ask/ask / 3 one-line outreach messages:messages
HeadPartnerships:of“IntegratePartnerships:to"Adddeliverutilityinventory-drivenverticalmaintenance for utilities — reduce stockouts and downtime.”- Product: “Co-create a spares-optimization playbook combining VAI procurement and Smart360 maintenance.”
- CRO: “Cross-sell bundled procurement + maintenance offerings to distribution
ERP — leverage 40+ years supply chain expertise" Head of Product:"Enhance Gen AI with utility operational data — predictive analytics across utilities"CRO:"Cross-sell utility management to distribution base — $3,500+/month minimum deal upside"customers.”
Evidence & citationsvalidation (2-3 sources):required
GenConfirmAIVAIsolutionsAPIintegrationsurfacewithareapredictiveforanalyticsinventory/PO[commercient.com:92, 2025-04-20]$175/month per user minimum pricing with 20+ user requirement [top10erp.org:91, 2008-01-29]APIflows andintegrationwhetherplatformmiddlewarecapabilitiesis[vai.net:99,required2025-08-20]for IBM Power-based customers.
Assumptions & weightedNext math:
Steps (recommended, quick)StrategicAllfit with Smart360 (20%):75/100 — Distribution focus with utility supply chain overlap × 0.20 = 15.0Commercialcommercial upside(15%):statements75/100are— Higher pricing minimums with established customer base × 0.15 = 11.3Pricing competitiveness (15%):65/100 — Higher minimum pricing but feature-rich platform × 0.15 = 9.8AI advancement (15%):60/100 — Emerging Gen AI capabilities but less mature implementation × 0.15 = 9.0Market reach (15%):80/100 — 40+ years experience, 1000+ installations, strong mid-market × 0.15 = 12.0Technical integration ease (10%):65/100 — APIs available but legacy architecture challenges × 0.10 = 6.5Cultural/partner fit (10%):80/100 — Established partner ecosystem, collaborative approach × 0.10 = 8.0
FINAL RANKINGS & RECOMMENDATIONS
Recommended Partnership Priority Order:
EPICOR (81.8/100)estimates —Strongest overall fitvalidate withadvancedvendorAI,pricing,robustcontract models, and typical deal sizes.- Next operational step: request each vendor’s API
platform,documentation andmanufacturing-utilityacustomersandboxoverlap ACUMATICAaccount (78.1/100)or—aExcellentshort technicalfitdiscoverywith cloud-native architecture and consumption-based pricing modelVAI S2K ENTERPRISE (71.6/100)— Solid distribution focus with emerging AI capabilities and established customer baseUNANET (66.6/100)— Specialized government contractor market with compliance expertise for utility projectsACLARIAN (55.0/100)— Limitedcall) togovernmentvalidatemarket but strong pricing model for municipal utilitiesfriction.FOUNDATIONI can convert each vendor section into a one-slide “board-ready” summary (47.5/100)title,—execConstructionsummary,focus3withbullets:minimalupside/risks/GTM,utilitypilotoverlap&andKPIs).unclearWanttechnicalmecapabilitiesto build that deck now?